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1.0 - 3.0 years
0 Lacs
hyderabad, telangana, india
On-site
We are hiring on behalf of a leading talent marketplace company for the position of User onboarding specialist Role : User onboarding specialist Location : Hyderabad(WFO) Years Experiences: 1 - 3 Years Job Description User onboarding specialist Be the first touchpoint for freelancers and clients after they sign up. Handhold users through their first aha moment profile setup, job posting, or AI-assisted work. Run onboarding calls, walkthroughs, and demos to activate users quickly. Spot friction points and work closely with product + tech to fix them fast. Build scalable onboarding playbooks, guides, and video explainers. Track onboarding metrics (activation %, first job posted/completed, etc....
Posted 1 month ago
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