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10.0 - 15.0 years
18 - 33 Lacs
gurugram, chennai, bengaluru
Work from Office
Shift Time : 2:30 PM -1:00 AM Location : Gurugram/Chennai/Bengaluru Responsibilities : - SME Level Expertise , Product level knowledge on Genesys OnPrem// Amazon Connect - Innovation mindset - Provide support for P1 and P2 issues - Communication and Outage Management - Work with Optum SMEs and Developers to identify and fix the issues identified in P1 and P2 tickets - Genesys L3 Level Support - Work with L2 resources to get the RCA for P1 and P2 issues - Update KT for any new Issues and set up process to proactive alert and fix for issues - Mentor L1 and L2 team for any issues that they need help and guidance - Identify any potential issues in platform and propose the fix/solution with team. - Monitor the Changes scheduled and look for any potential impact which could be caused. - Monitor the new Hotfix and Release of Genesys products and recommend the upgrade Provide Level 3 support for Genesys On-Prem components. Troubleshoot and resolve issues related to: SIP Server Orchestration Server Rules Engine GRAT (Genesys Rules Authoring Tool) Perform root cause analysis and implement long-term fixes. Collaborate with DevOps, Infrastructure, and Application teams. Maintain detailed documentation of incidents, resolutions, and SOPs. Participate in on-call rotation and incident response. Functionality and Troubleshooting Areas - SIP Cluster, SIP - ORS, URS, Composer, SCXML - WWE, WDE - CHAT, GMS - GRE, GRAT - Knowledge on Splunk for Alerting & Monitoring.
Posted 2 weeks ago
7.0 - 10.0 years
20 - 35 Lacs
pune
Hybrid
We are looking for a Site Reliability Engineer who will look after one of the newest propositions in the GfK portfolio supporting our next-generation platform - GfKnewron. If you are excited about cloud engineering (GCP), passionate about all Kubernetes and understand the importance of automation, then the challenge is for you. You will Work in partnership with our software engineering teams to build and operate the next-generation infrastructure to support the GfK product portfolio. Work extensively with GCP. Collaborate with the product development squads to enable them to test and deploy software rapidly whilst ensuring the highest standards of reliability and security. Automate the build and deployment of infrastructure using tools such as Terraform, Docker, Kubernetes & other orchestration technologies in a hybrid-cloud environment. Influence architectural decisions with focus on security, scalability, cost and high-performance. Set up and maintain monitoring, metrics and reporting systems for fine-grained observability and actionable alerting and create and maintain appropriate backup, restore and redundancy solutions for business-critical data. Qualifications You have 7+ years of relevant experience as an SRE/DevOps Engineer Have a background in either Systems Administration or Software Engineering Strong experience with major public Cloud Providers (ideally GCP but this is not a must have) Strong experience with Docker and Kubernetes. Strong experience with IaC (Terraform) Strong understanding of GitOps concepts and tools (ideally Flux) Excellent knowledge of technical architecture and modern design patterns, including micro-services, serverless functions, NoSQL, RESTful APIs, etc. Ability to set up and support CI/CD pipelines and tooling using Gitlab. Proficiency in a high-level programming language such as Python, Ruby or Go Experience with monitoring, log aggregation and alerting tooling (GCP Logging, Prometheus, Grafana). Additional Information Exciting work environment that brings people together. Use the latest digital technologies. Ongoing trainings to support your development. Opportunities for personal and professional growth. Great compensation and bonus scheme linked to individual performance and company results. Flexible working hours and home office.
Posted 2 weeks ago
6.0 - 10.0 years
7 - 15 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Immediate to 60 days joiner candidate preferrable, with no career & education gaps. Candidate should be stable in his career. Role & responsibilities Incident :Ensure the support, treatment and management of incidents at the L1, L2 & L3 level. Monitoring: Guarantee that the storage infrastructure is permanently functional Capacity planning : consolidation of disk space consumption of storage environments Preferred candidate profile Develop a good knowledge about Safran businesses Good overview of services provided by DSIC to anticipate service disruptions Minimum 3 years of storage experience. NetApp Administration Certification (eg. Data Administrator, ONTAP) Must know and have already worked on NetApp production environment Exposure to Ticketing Tool like Service Now is an added advantage.
Posted 4 weeks ago
7.0 - 12.0 years
15 - 25 Lacs
Pune, Chennai, Bengaluru
Work from Office
Dear Candidate, Greetings from Sigma!! Job Title: Azure Migration Consultant Experience Required: 7+ Years Location: PAN India Employment Type: Full-Time Must-Have Skills: Azure Migrate, Azure Infrastructure, Kubernetes / Azure Kubernetes Service (AKS), Terraform, Azure, CI/CD -Tekton and ArgoCD, Git, Shell Scripting / Python / Powershell/ Ansible.A strong DevOps specialist with Azure Kubernetes experience is required who has experience on Application side of DevOps, creating and maintaining pipelines. Exp. in creating and managing templates, Bicep templates, Yaml pipelines are must. Person should have experience in Function app, ADF deployment & Power Shell scripts . Linux Consultant (preferably with Azure Migrate + Linux experience) Must-Have Skills: Linux Consultant (preferably with Azure Migrate + Linux experience) Secondary skills - AWS experience, EKS, Bitbucket, Azure Landing Zone, Helm, Azure Functions / Lambda Functions Good-to-Have Skills: SharePoint On-prem SME, Windows Failover Cluster SME If you are interested, please send me a copy of your resume along with the following details in this mail id- sumati@sigmacareers.in 1. Notice Period (LWD)- 2. Current CTC- 3. Expected CTC - 4. Current company- 5. Total year of experience- 6. Azure Infrastructure experience- 7. Do you have any offer - 8. current location- 9. Preferred location-
Posted 2 months ago
14.0 - 18.0 years
27 - 35 Lacs
Hyderabad
Hybrid
We are seeking a highly experienced and results-driven Senior Project Manager to lead and deliver complex infrastructure, networking, and cloud initiatives. This role requires a strategic thinker with a proven track record of managing cross-functional teams across India and the US, driving project execution, and ensuring alignment with business goals. The ideal candidate will be a proactive leader who thrives in a global, fast-paced environment and is comfortable working extended hours to ensure seamless collaboration with US-based stakeholders. Responsibilities Lead end-to-end project management for infrastructure, networking, and cloud transformation initiatives. Collaborate with cross-functional teams across India and the US to define project scope, goals, deliverables, and timelines. Manage resource allocation, project budgets, and risk mitigation strategies. Ensure timely delivery of projects while maintaining high standards of quality and compliance. Provide leadership, direction, and mentorship to project teams, fostering a culture of accountability and continuous improvement. Act as the primary point of contact for US-based stakeholders, ensuring clear communication and alignment on project objectives. Utilize project management tools and methodologies (Agile, Waterfall, or hybrid) to track progress and report on key metrics. Drive stakeholder engagement and manage expectations through regular updates and reviews. Prepare and deliver comprehensive weekly status reports that include: - Project progress and milestone tracking - Identification and escalation of risks and issues - Documentation and follow-up on action items - Updates on resource utilization and dependencies - Recommendations for corrective actions and risk mitigation strategies Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. OR Preferred Qualifications/ Skills 15+ years of experience in project management, with a strong focus on infrastructure, networking, and cloud technologies. Proven experience managing global teams and working across time zones. Strong understanding of cloud platforms (AWS, Azure, GCP), networking protocols, and enterprise IT infrastructure. Excellent leadership, communication, and interpersonal skills. PMP, PRINCE2, or equivalent project management certification preferred. Experience with tools like Jira, MS Project, Confluence, and ServiceNow. Extended hours to support US Central Time (CT) zone, up to 1:00 PM CT
Posted 2 months ago
6.0 - 11.0 years
9 - 19 Lacs
Chennai
Remote
Cluster Management and Maintenance Design and Implement Elasticsearch Clusters: Create and configure Elasticsearch clusters to meet specific performance and availability requirements. Monitor Cluster Health: Use monitoring tools to track cluster health, performance metrics, and error logs, ensuring optimal operation. Deep Understanding of Elasticsearch: Expertise in the architecture, configuration, and management of Elasticsearch clusters. Knowledge of JSON and REST APIs: Familiarity with JSON data format and RESTful API principles is crucial for interacting with Elasticsearch. Data Modeling and Indexing Techniques: Ability to design efficient data models and understand how to structure data for optimal indexing and retrieval. Familiarity with Elasticsearch Ecosystem: Knowledge of related tools like Kibana, Logstash, and Beats enhances the engineers ability to deliver complete solutions. Basic Programming Skills: Proficiency in programming languages such as Python, Java, or Go is beneficial for automation and customization tasks. Data Indexing and Query Optimization Develop Indexing Strategies: Determine how data should be indexed to maximize search efficiency and minimize latency. Optimize Queries: Analyze and refine search queries to improve response times and resource utilization. Data Integration and Transformation Integrate Data Sources: Connect Elasticsearch with various data sources, such as databases and logging frameworks, using tools like Logstash or Beats. Transform Data for Indexing: Preprocess and transform data to meet Elasticsearch indexing requirements. Collaboration and Support Work with Development Teams: Collaborate with software engineers to implement search features and improve user experiences. Provide Technical Support: Troubleshoot and resolve issues related to Elasticsearch performance, data integrity, and availability.
Posted 2 months ago
7.0 - 12.0 years
16 - 31 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
SAP BASIS ABAP Stack experience (ECC/CRM/BW/SRM) Java Stack experience (PO and Portals) HANA/Sybase and MAXDB Databases Knowledge in HA and DR Experienced in on-Prem and Cloud Communication skills moderate.
Posted 2 months ago
8.0 - 12.0 years
18 - 33 Lacs
Chennai
Work from Office
We are seeking an experienced and highly skilled Integration Engineer with deep expertise in Boomi and Azure integration platforms. The ideal candidate will be responsible for designing and implementing scalable, secure, and high-performance integration solutions that enable seamless data flow across enterprise systems. This role requires close collaboration with business stakeholders and technical teams to ensure robust and future-proof integration architectures. Key Responsibilities: Design, develop, and implement end-to-end integration solutions using Boomi AtomSphere and Azure Integration Services . Collaborate with stakeholders, including business analysts, project managers, and development teams, to gather requirements and define integration strategies. Build and manage APIs , microservices , and event-driven integrations to support enterprise application needs. Ensure integration solutions are scalable, secure, reliable, and high-performing . Troubleshoot and resolve integration issues across diverse environments (cloud, on-premises, and hybrid). Develop best practices, templates, and reusable components to accelerate integration delivery. Provide guidance and mentorship to development teams on integration and cloud-native design principles. Continuously evaluate emerging technologies and propose enhancements to existing integration frameworks and platforms. Maintain technical documentation for integration architecture, interfaces, and data flow mappings. Required Skills and Qualifications: 8+ years of experience in integration architecture , solution design, and implementation across enterprise environments. Deep hands-on expertise in Boomi AtomSphere , including process development, connectors, and API management. Strong experience with Azure Integration Services , including Azure API Management, Logic Apps, Service Bus , and Event Grid . Proven ability to work across cloud-based , on-premise , and hybrid integration models. Proficient in developing RESTful APIs , managing web services, and understanding security protocols like OAuth2, JWT, SSL . Strong analytical and troubleshooting skills to resolve complex integration issues. Excellent interpersonal and communication skills with the ability to engage both technical and non-technical stakeholders. Familiarity with DevOps tools and CI/CD practices for integration deployment is a plus. Relevant certifications such as Boomi Professional Developer or Microsoft Azure Solutions Architect Expert are highly desirable. Preferred Attributes: Strategic thinker with a proactive approach to problem-solving. Strong documentation and presentation skills. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Passion for innovation and continuous learning.
Posted 3 months ago
3.0 - 5.0 years
10 - 18 Lacs
Pune, Chennai
Work from Office
Job Description: As Alarm Phone Operations Engineer you will work to manage the cloud and on-prem infrastructure supporting the E2E Alarm phone connectivity. Identify use cases for proactive monitoring and other measures for Service stability. Work closely with Ops Manager for Service Improvement actions, such as service status reporting, and continuous development of agile and DevOps way of working. The ideal candidate will have a passion for automation and experience with Cloud technologies. Key Responsibilities • Cloud (Azure / AWS) & know how of On-prem Infrastructure Monitor and analyze cloud & On-prem resource usage patterns, identifying opportunities to optimize costs and resource allocation Maintain and fix CI/CD pipelines to streamline application deployment and updates (Gitlab / Jenkins) • Collaborate with cross-functional teams to deploy, and maintain cloud-based solutions that meet performance, security, and scalability requirements Operational Support Support the Global and Local business units in complex and often cross-technology troubleshooting, on-site and remotely Hands on technical troubleshooting, proven experience in working with tickets incident, problem, change & request enduring to meet SLA and KPIs • Provide L2 and Preliminary L3 support for cloud-related incidents and problems, resolving issues on-time to minimize downtime • Hands on working on ticketing tools (SNOW, Jira) Collaborate with the Operations Manager and other teams to resolved incidents and respond to stakeholders Education & Experience- University degree in Information technology, engineering or equivalent Minimum 3+ years of proven experience in supporting distributed solutions Experience and knowledge working in a Lean & Agile team Technical skills & Expectations Cloud certified (Azure / AWS) Knowledge of On prem & cloud infrastructure / network connectivity Know / how of different types of integrations Rest API, Mulesoft, Kafka, Python / PowerShell scripting knowledge (nice to have)
Posted 3 months ago
10.0 - 14.0 years
25 - 40 Lacs
Bengaluru
Hybrid
Competencies: Strong knowledge of cloud platform security (AWS, Azure, GCP), including networking, Storage, Compute, IAM, data encryption, Identity management, Access management, AD, SSO, SAML and securing cloud-native services. Experience with security methodologies (e.g., SAST, SCA, DAST, penetration testing) and tools (Veracode, Qualys, Orca, Black Duck) Strong understanding of network security protocols (firewalls, intrusion detection/prevention systems) Experience automating and integrating security workflows using tools such as Terraform, Ansible, CloudFormation, Jenkins, or similar. Strong hands-on experience remediating code-based vulnerabilities and scripting/automating remediation scripts. Hands-on development experience in Java a strong plus. Experience configuring and using SIEM for security monitoring, log analysis, and threat detection. Strong communication and collaboration skills, especially in cross-functional teams. Ability to explain complex security concepts to technical and non-technical stakeholders. Strong analytical and problem-solving skills with the ability to act quickly in high-pressure situations. Leadership abilities to mentor junior engineers and advocate for security best practices. Requirements: Bachelors degree in computer science, Engineering, or a related field. 6+ years of experience in security engineering or a related field, with a focus on cloud security, vulnerability management, and automation. 4+ years of experience with public cloud platforms (AWS strongly preferred) and securing cloud-native and on-prem infrastructures. Minimum of 3 years of hands-on development experience in a common programming language. (Java strongly preferred). Flexibility to occasionally work US Pacific Standard Time (PST) hours as needed. Regards, Kajal Khatri Kajal@beanhr.com
Posted 3 months ago
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