Director of Client Services athenahealth

2.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Director Client Services at our Customer Care team within the Customer Success division, you will play a crucial role in executing the Customer Care strategy. Your responsibilities include driving accountability through KPIs at both customer and agent levels, collaborating with peers for standardized training and QA, and working with the CX Transformation leader to implement reimagined end-to-end processes across operations. You are a highly skilled professional with extensive industry knowledge and exceptional inspirational leadership abilities. Your experience in partnering with stakeholders to drive strategic initiatives and team execution will be invaluable. Utilizing data, processe...

Posted 2 weeks ago

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Fulfilment Operations Team Leader IKEA

1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As a passionate individual, you are driven by increasing customer value, contributing to business growth, and achieving overall success through effective leadership and development of people. With a university degree in Economics, Logistics, or Supply Chain Management, or relevant experience, you have a proven track record in retail and/or logistics roles. You possess 1-2 years of experience in leading people, demonstrating successful leadership in delivering business results and fostering people development. Your approach involves working collaboratively, setting priorities, delegating responsibilities, and providing open and honest feedback to your team. Your business-minded mindset is com...

Posted 3 months ago

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