Omnibound

Note : This job role is for Immediate joiners only. People serving their notice and can join within 10 days can also apply for it. Omnibound is an Agentic AI platform purpose-built for marketers. We help marketing teams collect, prioritize, and execute real-time feedback using the power of LLMs, RAG, and co-pilot technology. Backed by serial entrepreneurs with successful exits and deep enterprise partnerships (SAP, Microsoft), we’re building the future of marketing software. Who We’re Looking For We are seeking a Product Manager who either: Someone who has experience in marketing background in a software company OR Has been a product manager for software built for marketers and therefore possesses a deep understanding of marketing in the software industry . Responsibilities: Own the roadmap for the Omnibound AI Marketing platform Conduct market research to identify user needs and trends Prioritize product opportunities and translate them into actionable requirements Write clear product requirements and specifications Communicate product vision, roadmap, and status updates to internal and external stakeholders Lead and contribute in sprint planning, reviews, and product strategy meetings Present product demos to team members and potential clients Define KPIs to measure product success and identify areas for improvement Maintain strong product knowledge across Omnibound’s solutions Requirements: Bachelor’s degree in a relevant field (technical background preferred) At least 2 years of experience in product management or business analysis for software products Proven experience with SaaS marketing technology is essential Prior work with AI-driven products , especially in LLMs, RAG, agentic AI, and co-pilot software , is required Comfortable working with US-based internal teams or customers Hands-on experience collaborating with designers and engineers Front-end or back-end development exposure is a plus (not mandatory) Creative, analytical thinker with strong decision-making skills Excellent project and time management abilities Strong verbal and written communication skills in English If you match a few of the items listed above, we would love to speak with you and provide you with a framework for building amazing agentic AI applications for enterprises. Show more Show less

Please Note : ** CANDIDATES NEED TO HAVE A BACKGROUND IN B2B MARKETING AND BE ABLE TO WORK US EST HOURS - PLEASE DO NOT APPLY OTHERWISE ** About Omnibound- Omnibound is building the AI-based operating system for modern B2B marketing teams. We help CMOs and their teams scale campaigns, programs, and experiments faster by acting as an agentic co-pilot across the marketing org — from product and content marketing to demand gen and partner teams. We’re early but growing quickly, backed by experienced operators and angels who’ve built category-defining products. About the Role As Omnibound’s first Customer Success Manager , you’ll play a foundational role in helping our early customers get maximum value from the platform. You'll be the face of Omnibound post-sale, guiding marketing teams through onboarding, adoption, and expansion. You’ll blend your understanding of marketing workflows with a strong sense of customer empathy and a bias toward product adoption and activation. Your north star: customer activation, platform adoption and getting amazing value from the Omnibound platform for each customer . You’ll ensure every marketing leader and team we bring on becomes a power user. What You’ll Do- Own the end-to-end post-sales customer journey: onboarding, training, adoption, and ongoing engagement. Act as a strategic advisor to marketers, helping them adopt Omnibound in their campaigns, launches, and planning cycles. Understand customer goals and success metrics — and help align product usage with those. Proactively manage customer health and usage to identify adoption gaps, usage patterns, or risks. Develop adoption playbooks, training sessions, and best practices for marketers across different functions (content, demand gen, product marketing, etc.). Collect feedback from customers and collaborate with product/engineering to help shape the roadmap. Help scale the customer success function by building processes, documentation, and early CSM tooling. What You Bring- 2–6 years in a customer success, marketing consulting, or other B2B marketing role — preferably at a SaaS or marketing technology company. Should have experience of working with US based customers. A solid understanding of B2B marketing workflows, personas, and campaigns (e.g., product launches, content programs, demand gen, etc.). Excellent written and verbal communication skills — you’ll be interfacing with marketers daily. A proactive, self-starter mindset — comfortable being the first CSM and shaping the function from scratch. Based in India, but available to work full-time during US Eastern Time hours. Why Join Omnibound- Work directly with a leadership team that understands marketing deeply. Shape the customer journey and success function from the ground up. Be part of a fast-growing company defining the future of AI in B2B marketing. Fast career growth opportunities. “We’d love to connect if you meet the criteria above and are excited to shape the future of enterprise success with agentic AI.”