57 Omni Jobs - Page 3

Job Title - Brand and Creative Strategy- Jr. Art Director-Consultant S&C GN SONG Management Level :9 - Consultant Location :Mumbai Must have skills: :Graphic Design and Typography, Adobe Creative Suite Proficiency, 3D Modeling and Animation, Branding and Visual Identity Creation, Photography and Image Editing, Storyboarding and Concept Art, UI/UX Design Principles, Print Production and Prepress Knowledge, Motion Graphics and Video Editing, Campaign Management; Omni-Channel campaign design and management; Campaign reporting and analytics, CMS Good to have skills: NA Experience: 6+ Years Educational Qualification :Graduation Job Summary :The Creative Controller Copy, Consultant is a mid-level position within the Marketing transformation vertical of Accenture GN Song. You will work closely with our clients and Accenture Song team and will work on the development of integrated marketing and communications plans, providing creative expertise and hands-on delivery in the areas of brand strategy, creative development & execution and digital marketing. The Consultant typically has elaborate experience in developing and leading successful marketing and communications programs, with a focus on content strategy and writing Roles & Responsibilities: Lead and own work; conceptualizing, developing and driving creative solutions that build strong brands and achieve business results for clients, with minimal oversight or creative direction. Establish client relationships, owning presentations and working directly with clients on productions Write for all different forms of media, including manifestos, scripts, digital and content. Understand and appreciate the importance of strategy, and ensure that all ideas are on brief. Manage multiple clients and deliverables simultaneously. Handle all facets of production and post-production with minimal supervision. Work with all disciplines to deliver projects of creative excellence on time. Demonstrate strong presentation skills, both internally and with clients. Give and receive constructive feedback in a respectful manner. Show maturity in dealing with the ups and downs of the business and finds creative opportunities on even the most challenging of clients. Mentor and lead creative teams. Partnering business leadership and strategy teams in the development of holistic marketing and communications plans, including brand strategy, creative development and execution, digital marketing, and market research. Working in a team of seasoned professionals & using relevant tools to identify opportunities to create unique content for high-quality traffic that leads to increased engagement and growth. Identify opportunities to apply- direct response and conversion copywriting techniques for engagement, growth and conversions through the customer journey. Use of Image editing, motion graphics and video editing skills to deliver effective solutions to Clients. Familiarity with AI design tools and GenAI applications would be an added advantage. Strive for content excellence within relevant style guides, legal standards and UI/ UX best practices. Experience in visualizing and editing Films/ Avs Qualifications Professional & Technical Skills: Minimum 6 years of branding, creative strategy, or advertising experience as an art director or related role, with a major consulting firm or advertising agency or leading MNC. Bachelors degree in art/design or related field. Strong portfolio of published articles or marketing copy. Proven experience in the development of integrated marketing and communications campaigns for clients. In-depth knowledge of branding, creative development and execution, digital marketing, and campaign deployment. Strong understanding of SEO concepts and online content strategy. Experience in working with middle to senior management levels within existing organization / client organizations. Use of Image editing, motion graphics and video editing skills to deliver effective solutions to Clients. Familiarity with AI design tools and GenAI applications would be an added benefit. Strong verbal communication skills. Good research, organizational, and time-management skills. Creative, collaborative spirit. Knowledge of using AI and GenAI tools. Experience in working across multiple industries. Additional Information: In addition, in order to excel at the role, you will also need to Work with the leadership to support business development and thought leadership in the research/insights space . Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Have strong communication and presentation Skills to share the perfect pitch with key stakeholders. Have strong client handling skills to develop, manage and deepen relationships with key stakeholders. Have team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the brand and creative strategy offering.

The Strategy & Consulting Global Network Song Practice | Nice CXone- Consultant Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice :Strategy & Consulting Global Network Song I Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales | Level :Consultant | Location :Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 4-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network practice. The Practice A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors' offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Read about us. Qualifications Your experience counts! 4-8 years experience in depth Functional and technical experience on delivering Voice and Non-Voice solutions ex. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop) and functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and DFO. Experience in CC Cloud administration and system management:Experience in preparing contact center application architecture & design, experience in leveraging CC products to automate customer service processes, experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : Accenture Digital Omni Channel Platform (DOCP), Accenture Delivery Methods (ADM), Microsoft Azure DevOps Minimum 3 year(s) of experience is required Educational Qualification : Masters and Bachelor in Computer Application or Technologies Summary :As a Software Development Engineer specializing in Microsoft Dynamics CRM Technical, you will be responsible for analyzing, designing, coding, and testing multiple components of application code across one or more clients. Your typical day will involve performing maintenance, enhancements, and/or development work using your expertise in Microsoft Dynamics CRM Technical. Roles & Responsibilities: Design, develop, and maintain Microsoft Dynamics CRM solutions, including configuration, customization, and integration with other systems. Collaborate with cross-functional teams to analyze business requirements and translate them into technical specifications. Perform code reviews and ensure adherence to coding standards and best practices. Troubleshoot and resolve technical issues related to Microsoft Dynamics CRM solutions. Stay updated with the latest advancements in Microsoft Dynamics CRM and related technologies. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Dynamics CRM Technical. Good To Have Skills:Experience with Accenture Digital Omni Channel Platform (DOCP), Accenture Delivery Methods (ADM), and Microsoft Azure DevOps. Strong understanding of software engineering principles and best practices. Experience with software development life cycle (SDLC) methodologies. Proficiency in programming languages such as C# and JavaScript. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Dynamics CRM Technical. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Masters and Bachelor in Computer Application or Technologies

Job Title - Brand and Creative Strategy- Designer - Consultant S&C GN SONG Management Level :9 - Consultant Location :Mumbai Must have skills: :Graphic Design and Typography, Adobe Creative Suite Proficiency, 3D Modeling and Animation, Branding and Visual Identity Creation, Photography and Image Editing, Storyboarding and Concept Art, UI/UX Design Principles, Print Production and Prepress Knowledge, Motion Graphics and Video Editing, Campaign Management; Omni-Channel campaign design and management; Campaign reporting and analytics, CMS Good to have skills: NA Job Summary :The Designer is responsible for developing visually engaging and effective designs for marketing campaigns. With 4-6 years of experience, this role requires a strong understanding of both B2B and B2C markets, as well as the ability to design for a variety of media, including print, digital, and social. The Designer will work closely with account, strategy, and creative teams to develop integrated marketing solutions that deliver measurable results. In this role, the Designer will be responsible for developing designs that align with client objectives and brand guidelines, ensuring that all work is delivered on time and within budget. Strong design and communication skills are essential, as the role involves presenting designs to clients and internal stakeholders. The ideal candidate will have a proven track record of developing high-quality designs that drive business growth. Roles & Responsibilities: Lead and own creative work, conceptualizing and developing visually compelling solutions that align with brand objectives and drive business results. Develop high-quality designs for various media, including print, digital, and social, ensuring brand consistency and audience engagement. Collaborate closely with account, strategy, and creative teams to develop integrated marketing solutions. Present design concepts to clients and internal stakeholders, effectively communicating creative rationale and ensuring alignment with business goals. Manage multiple projects simultaneously, meeting deadlines and budget requirements without compromising creative excellence. Oversee all facets of design production and post-production, including working with vendors, printers, and digital platforms. Demonstrate strong visual storytelling abilities through static and motion-based content, ensuring best-in-class execution. Provide constructive feedback to team members and collaborate with cross-functional teams for seamless project execution. Maintain a strategic mindset, ensuring all designs align with marketing objectives and campaign briefs. Stay up to date with design trends, industry best practices, and emerging technologies, including AI-driven design tools and Gen AI applications. Adapt designs based on client feedback and performance insights to enhance effectiveness and engagement. Uphold content excellence within relevant style guides, legal standards, and UI/UX best practices. Professional & Technical Skills: 4-6 years of experience in branding, creative design, or advertising, preferably within a consulting firm, advertising agency, or leading MNC. Bachelor's degree in design, visual arts, or a related field. Strong portfolio showcasing expertise in design across multiple platforms (print, digital, and social). Proficiency in design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro). Experience in motion graphics, video editing, and interactive design is a plus. Familiarity with AI and GenAI tools for design optimization and content generation. Understanding of branding, creative strategy, and digital marketing principles. Strong verbal communication and presentation skills to articulate design concepts effectively. Ability to conduct research and apply insights to enhance visual storytelling and campaign effectiveness. Strong organizational and time-management skills to juggle multiple projects. Experience working across diverse industries and managing client relationships at mid to senior levels. Additional Information: In addition, in order to excel at the role, you will also need to Work with the leadership to support business development and thought leadership in the research/insights space . Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Have strong communication and presentation Skills to share the perfect pitch with key stakeholders. Have strong client handling skills to develop, manage and deepen relationships with key stakeholders. Have team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the brand and creative strategy offering. About Our Company | Accenture

Job Title - Brand and Creative Strategy- Senior Designer - Consultant S&C GN SONG Management Level :8 Associate Manager Location :Mumbai Must have skills: :Graphic Design and Typography, Adobe Creative Suite Proficiency, 3D Modeling and Animation, Branding and Visual Identity Creation, Photography and Image Editing, Storyboarding and Concept Art, UI/UX Design Principles, Print Production and Prepress Knowledge, Motion Graphics and Video Editing, Campaign Management; Omni-Channel campaign design and management; Campaign reporting and analytics, CMS Good to have skills: NA Job Summary :The Senior Designer is responsible for developing visually compelling and effective designs for marketing campaigns. With 7-10 years of experience, this role requires a strong understanding of both B2B and B2C markets, as well as the ability to design for a variety of media, including print, digital, and social. The Senior Designer will work closely with account, strategy, and creative teams to develop integrated marketing solutions that deliver measurable results. In this role, the Senior Designer will be responsible for developing designs that align with client objectives and brand guidelines, ensuring that all work is delivered on time and within budget. Strong design and communication skills are essential, as the role involves presenting designs to clients and internal stakeholders. The ideal candidate will have a proven track record of developing high-quality designs that drive business growth. Roles & Responsibilities: Lead and own creative work conceptualizing, developing, and driving innovative design solutions that build strong brands and achieve business results with minimal oversight. Develop high-quality, visually compelling designs across various media, including print, digital, social, and motion, ensuring consistency with brand guidelines and marketing objectives. Collaborate closely with cross-functional teams (account, strategy, and creative) to develop integrated marketing solutions that align with client goals. Manage multiple projects simultaneously, ensuring all deliverables meet quality standards, deadlines, and budget constraints. Present design concepts and strategies to clients and internal stakeholders, articulating creative rationale effectively. Oversee all facets of design production and post-production, ensuring executional excellence from concept to final delivery. Stay ahead of design trends and emerging technologies, including AI and Gen AI-driven tools, and apply them to enhance creative output. Guide and mentor junior designers, fostering a culture of creativity, collaboration, and continuous learning. Ensure alignment with marketing strategy, making data-informed design decisions to optimize engagement and impact. Uphold content and design excellence, adhering to relevant style guides, legal standards, and UI/UX best practices. Professional & Technical Skills: 7-10 years of experience in branding, creative design, or advertising, preferably in a consulting firm, advertising agency, or leading MNC. Bachelor's degree in design, visual arts, or a related field. Strong portfolio showcasing expertise in brand identity, digital campaigns, and multi-platform design execution. Expert-level proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro) and other design tools. Experience with motion graphics, video editing, and interactive design is a plus. Familiarity with AI and Gen AI tools to enhance content creation and design automation. Deep understanding of branding, creative strategy, and digital marketing principles. Strong verbal communication and presentation skills to effectively articulate design ideas and concepts. Excellent research, organizational, and time-management skills. Experience working across multiple industries, handling senior-level client relationships, and managing complex projects. Additional Information: In addition, in order to excel at the role, you will also need to Work with the leadership to support business development and thought leadership in the research/insights space . Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Have strong communication and presentation Skills to share the perfect pitch with key stakeholders. Have strong client handling skills to develop, manage and deepen relationships with key stakeholders. Have team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Identify new opportunities, develop solutions and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the brand and creative strategy offering.

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Process incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that don't auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities. Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value/ aging transactions. Completing assigned responsibilities and projects within timelines What are we looking for? NANA Roles and Responsibilities: Bachelor's degree Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? " 4+ years of experience in US Retirement Services domain – Defined Contributions – Managing Institutional contributions/ payroll contributions Alternatively, 3+ years experience in payroll processing (preferred) Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox management Process incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that don't auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, Cheques Communication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributions Ensures all items are processed and\or resolved in a time. Supports business in audit processes. Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management. Perform research on all processing irregularities and drive issues to resolution Strict adherence to non-disclosure of client information by preserving client confidentiality. Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities." What are we looking for? " Ensure Quality Control standards that have been set are adhered to. Excellent organizational skills with ability identify and prioritize high value/ aging transactions. Completing assigned responsibilities and projects within timelines apart from managing daily BAU." Roles and Responsibilities: " Bachelor's degree Experience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred) Open core Night shifts based on business requirements Good verbal & written communication skills in English Good typing skill and attention to detail. Good time management skills Ability work independently" Qualification Any Graduation