128 Omni Jobs

Role purpose Version 1 is looking for a highly skilled Salesforce Technical Consultant to configure, manage, and optimise to support marketing automation strategies and lead nurturing initiatives. This role focuses on maximizing customer engagement through intelligent automation, data-driven campaigns, and seamless integration with Salesforce CRM. The successful candidate will work closely with marketing, sales, and technical teams to build engagement programs, manage lead scoring, deliver personalized customer experiences, and ensure the smooth integration of Pardot within the wider Salesforce ecosystem. Qualifications Key responsibilities Analyze business requirements and translate them in...

Business Manager – EBOs will lead Exclusive Brand Stores (COCO, Omni & Franchise), driving business development, sales, merchandising & marketing to ensure revenue growth, profitability, and superior customer experience.

Position Overview We are seeking a skilled Salesforce Developer with strong expertise in OmniStudio/Omni-Channel, Apex, and Flow to join our Salesforce team. The ideal candidate will be responsible for designing, developing, and implementing scalable Salesforce solutions that streamline business processes and enhance customer and partner experiences. Key Responsibilities Design, develop, and implement custom Salesforce solutions using Apex, Flows, and OmniStudio components (OmniScripts, FlexCards, DataRaptors, Integration Procedures). Configure and customize Omni-Channel routing for efficient distribution of cases, leads, and service requests. Develop and optimize record-triggered Flows, scr...

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibil...

Role & responsibilities We are looking for Salesforce Developer with permanent position MNC company for Bangalore location for Work From Office. Preferred candidate profile

Role & responsibilities We are looking for Salesforce Developer with permanent position MNC company for Bangalore location for Work From Office. Preferred candidate profile

Role & responsibilities We are looking for Salesforce Developer with permanent position MNC company for Bangalore location for Work From Office. Preferred candidate profile

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can mee...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the...

We are currently seeking a Salesforce QA Automation to join our team in Noida, Uttar Pradesh, India. We are seeking a highly skilled Salesforce QA Engineer with strong expertise in automation testing using the Karate framework . The ideal candidate will have hands-on experience in Salesforce Service Cloud, Omni-Channel, Case Routing, CTI flow, and Agentforce , along with a proven track record in testing integrations and workflows within Salesforce. This role requires strong analytical skills, attention to detail, and the ability to ensure the highest quality of Salesforce implementations. Key Responsibilities Design, develop, and maintain automation test scripts using the Karate framework fo...

3-6 years of QA experience with a strong focus on Salesforce applications. Hands-on experience with Karate framework for automation testing. Strong knowledge of Salesforce Service Cloud modules including Omni-Channel, Case Routing, CTI flow, and Agentforce . Experience testing Salesforce integrations (API, middleware, third-party apps) . Proficiency in writing, reviewing, and executing test scripts (manual & automated). Familiarity with Agile methodologies , sprint planning, and defect triage. Strong experience with JIRA, TestRail , or equivalent tools for defect tracking and test management. Excellent analytical, problem-solving, and communication skills. Design, develop, and maintain autom...

Preferred candidate profile Skill: LWC + Omnistudio (OR) LWC + Healthcloud (OR) LWC + Healthcloud +Omnistudio Experience: 3 to 6 years A level Location : PAN India Candidate must have hands on Experience of minimum 2 years on the above skills Notice Period: Immediate to 45 days

Role Overview: As a Salesforce Vlocity /Omnistudio Senior Developer at UST, you will be responsible for designing, developing, and implementing custom Salesforce solutions using Apex, Visualforce, Lightning, and LWC. Your role will involve working on Salesforce integrations with external systems, enhancing Salesforce functionality through OmniStudio solutions, implementing Salesforce Flow automation, and collaborating with onsite teams and IT/Business stakeholders for project execution and knowledge transition. You will also be tasked with customizing and configuring Salesforce UI, workflows, reports, and dashboards while ensuring best coding practices and adherence to Salesforce development...

About The Role Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority.Role...

About The Role Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority.Role...

About The Role Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority.Role...

About The Role About The Role Template Job Title: Content Management + Senior Manager + Strategy & Consulting Global Network Song Practice Management Level: 06 - Senior Manager Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Chennai, Pune Must have skills: Content Management Systems (CMS), Digital Asset Management (DAM), Omni-channel Content Activation Good to have skills: SEO, Dynamic Creative Optimization (DCO), Marketing Resource Management (MRM) Job Summary :As a Senior Manager in Content Management within the Strategy & Consulting Global Network Song Practice, you will be responsible for defining strategies for implementing and managing content management systems to drive content activ...

As a member of the team, your responsibilities will include managing Bank & Treasury Operations, such as reviewing internal fund transfers, monitoring monthly investment entries, and ensuring the accuracy of daily banking transactions. You will also be tasked with investigating open items in BRS, maintaining trackers for monitoring transactions, and validating insurance cancellation and credit card entries. Additionally, you will be responsible for monitoring and controlling expense tracking across the P&L, preparing analysis for key PL and BS items, and updating statutory trackers with reconciliations. In the realm of Technology & Systems, you will have the opportunity to identify areas for...

Job Title - GN - SONG - C&S - Salesforce Pharma - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Analytics, Sales ...

About The Role Project Role : Architecture Assessment Lead Project Role Description : Leads the execution of architecture assessments for all relevant aspects (ex., infrastructure, platform, application, data, and process). Defines the assessment scope and gains client agreement. Leads and describes the discovery assessment and provides the recommendation to address weaknesses and opportunities. Must have skills : Oracle Engagement Cloud - Service Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Architecture Assessment Lead, you will be responsible for leading the execution of architecture assessmen...

About The Role Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority.Role...

About The Role Job Title - GN - SONG - C&S - Salesforce Auto - Senior Manager Management Level: 06/Senior Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Good to have skills: CRM Transformation Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC Roles & Responsibilities: As part of these, you will drive the following Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Service Cloud, Einstein Anal...

About The Role About The Role Job Title - GN - SONG - MT - Industry-Retail- Senior Manager Management Level :6-Senior Manager Location:Gurgaon, Mumbai, Bangalore Must have skills:Omni-channel marketing activation, Data driven marketing, Customer Experience & Journey Development, Next Best Action Marketing, Mar-Tech Strategy Good to have skills:Marketing Job Summary : The Retail Marketing Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global Retail clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Develop ...

5-8 years of exp on the Salesforce platform. Service Cloud along with Omni Channel. Data Cloud /Experience ,Developer or developement. 5-8 yrs in Apex Programming, SOQL, SOSL, and Integrations. 5+ yrs Salesforce Web Services APIs like SOAP and REST