Position: Front Desk Executive / Guest Relations Executive Job Purpose: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure hotels. Job Description for Guest Relation Executive for Bangalore / Goa locations – 1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner. 3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests. 5. Maintain up-to-date information on room rates, current promotions, offers and packages. 6. Coordinate with housekeeping for clearing of rooms. 7. Collect Guest feedback during guest departure along with his likes and dislikes. 8. Perform basic cashier activities as and when required. 9. Maintain guest lockers for safe custody. 10. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. 11. Give proper and complete handover to the next shift. 12. Follow the property rules and policies laid down by the management. 13. Adhere to strict staff grooming and hygiene standards. 14. Manage property in the absence of a Property Manager. 15. Coordinating and multi-tasking job duties in a busy environment. Job Type: Full-time Salary: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Rotational shift Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Health insurance Schedule: Rotational shift

JD of HK Supervisor Daily Operations: · Supplies rooms with all amenities and linens. · Checks hotel rooms, hallways, linen rooms, and employee storage areas in the hotel as directed by Housekeeping Team leader. · Checks windows and mirrors. · Vacuum and clean carpeted areas and behind furniture. · Assures that every room is set up to procedures. · Cleans and maintains workstation, including stocking workstation with sheets, pillowcases, towels and all amenities. · Fills out daily housekeeping reports. · Turns in all lost and found items to ensure proper logging and distribution of time. · Greets all guests throughout shift with the proper salutation and pleasant expression. · Reports all safety hazards or maintenance deficiencies for proper handling. · Maintains and cleans all equipment used throughout the course of a shift. Stay Experience: · Handling Escalation, complaints of the guests and come out with best suitable solutions in time. · Maintain a positive and productive relationship with guests and staffs Leadership and Trainer’s Attitude: · HK Supervisor is responsible to ensure the best performance and outcome from HK Janitors stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine. · Should execute TRAINING session at the property level. What We Look into a person for Area Manager: · Hotel Management Graduate · Minimum Experience of 3 to 5 years in housekeeping department · Good communication and pleasing personality · Basic of Microsoft Office · Positive attitude: support others, taking ownership and responsibility outside the prescribed points Job Type: Full-time Pay: Up to ₹30,000.00 per month Benefits: Health insurance