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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As an ERP Application Service Engineer at London Stock Exchange Group (LSEG), you will be responsible for providing service management and application support engineering services for the Oracle Fusion Cloud ERP platform and technology processes within the Finance business at LSEG. Your role will involve ensuring the interoperability between the ERP platform and other software applications within a complex technology ecosystem by leveraging your expertise in Oracle Integration Cloud and other integration platform as a service (iPaaS) solutions. Your primary responsibilities will include supporting business usage of the Oracle Fusion platform, providing technical support to ensure timely delivery of critical processes, business milestones, and SLAs, as well as incident management services to Finance business users. You will use the ITIL framework to deliver consistent, efficient, and stable services to stakeholders and users, ensuring that change and problem management processes are followed correctly. In addition, you will develop relationships with key stakeholders in Finance and Engineering teams to ensure timely delivery of business deliverables, support and maintain data collation and reporting processes, monitor and analyze the performance of technical processes for improvement opportunities, and train end-users on support model processes. To be successful in this role, you should have at least 10 years of relevant experience in implementing Oracle Financials/Support with a minimum of 5 years" experience in Oracle Fusion. A strong understanding of database structure for ERP/Oracle Cloud (Fusion) is essential, along with a solid background in IT application support management or IT service management in large financial services organizations. Excellent analytical, problem-solving, and troubleshooting skills, effective stakeholder engagement, and the ability to work collaboratively with cross-functional teams are also key requirements. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, along with preferred qualifications such as global experience, banking or financial services industry experience, and ITIL Foundation certification or strong working knowledge of the ITIL framework and its processes. Joining LSEG means being part of a dynamic organization of 25,000 people across 65 countries, where you will be valued for your individuality and encouraged to bring your true self to work. The company fosters a collaborative and creative culture, where new ideas are encouraged, and sustainability is a key commitment across the global business. As part of LSEG, you will play a critical role in re-engineering the financial ecosystem to support sustainable economic growth, including the transition to net zero and the growth of the green economy. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives, making it an ideal workplace for individuals looking to make a meaningful impact in the financial industry.,

Posted 6 days ago

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