6 Ola Jobs

ROLE SUMMARY: • To manage and enhance the IT service delivery and application support of KYC and TPRM data and technology processes supporting Financial Crime, aligned with regulatory requirements and commitments, internal policy frameworks, and relevant technology standards. The ideal candidate needs to have a strong background in IT application support / service management in large financial services organisations and have good working knowledge of the ITIL Framework and associated processes. They should also have experience working with KYC, Transaction Monitoring, and/or similar regulated processes. We are looking for an experienced individual with previous experience in E2E application lifecycle management, including incident, problem and change management, service transition, stakeholder management and reporting, OLA/SLA identification and monitoring, and managing teams to deliver the E2E business and technology outcomes. In addition, you will be playing a key role through the transformation programme, including proactively supporting and guiding the development teams through current state challenges, opportunities and lessons learnt. RESPONSIBILITIES: Run the Financial Crime BAU processes and ensure all application integrations are functioning as expected. Monitor and review daily integration jobs, verifying successful execution and identifying any anomalies. Diagnose and perform root cause analysis (RCA) for any integration job failures related to Financial Crime application integrations. Lead knowledge and transition from the current teams into dedicated Financial Crime technology support teams, Data Quality (DQ) analysis, and detailed activity level documentation. Use ITIL framework to implement strong service management processes to deliver consistent, efficient and stable services to the GC, KYC and TM clients. Be part of the technology support team to manage business-critical daily processes for Financial Crime delivery. Enhance and maintain the data collation and reporting processes and applications to ensure accurate and timely availability of data for decision-making processes. Develop and enforce data governance policies and procedures to ensure data integrity, security, and compliance with regulatory requirements. Collaborate with various teams and functions to understand their data processes and needs. Provide guidance and support in establishing efficient data collection, storage, and retrieval processes. Monitor and analyze the performance of the current state of technical processes to identify areas for improvement, implement upgrades, and solve any issues to minimize downtime. Conduct regular data audits to identify and resolve data quality issues, ensuring the accuracy and reliability of data used for reporting and analysis. Train and support end-users with current processes, providing guidance on data entry, extraction, and interpretation. Stay up-to-date with industry trends and changes to internal technology standards and ways of working to identify opportunities for innovation and improvement within the organization. Collaborate with other IT teams and vendors to manage system integrations and data interfaces with other business applications. Prepare and present reports and analyses to support strategic decision-making processes. SKILLS: • Solid background in IT application support management or IT service management in large financial services organisations with KYC, Transaction Monitoring, and/or similar regulated processes. • Previous experience in E2E BAU lifecycle management, including incident, problem & change management, knowledge and service transition, stakeholder management and reporting, OLA/SLA identification and monitoring, and managing teams to deliver the E2E business and technology outcomes. • ITIL Foundation certification preferred or strong working knowledge of ITIL framework and its processes. • Deep technical knowledge and experience in managing complex MI and reporting applications. • Technical tools / skills: SQL, Alteryx (or similar data profiling and analysis), PowerBI (or other BI tools), ServiceNow (or similar ITIL applications). • Proficient in database management and data analysis tools. • Excellent problem-solving and troubleshooting skills to identify and resolve system issues. • Ability to develop and implement data management policies and procedures. • Good project management skills to lead and coordinate system upgrades and integrations. • Excellent verbal and written communication skills to effectively interact with stakeholders at various levels. • Ability to work collaboratively with cross-functional teams to understand their business needs and translate them into technology.

Job Title: Regional Sales Manager (RSM) Experience: 15+ Years Location: Bangalore Job Description: As a Regional Sales Manager (RSM) , you will be responsible for driving growth and building a strong presence within your designated territory. Your focus will be on managing both customer and partner relationships, expanding business opportunities, and achieving sales targets. This role requires a hands-on, dynamic approach as you will be working closely with your team and partners to build and execute sales strategies while managing enterprise and mid-market customers. You will also act as a trusted advisor, identifying customer needs and collaborating with technical teams to deliver innovative solutions. Key Responsibilities: Territory Development : Establish a strong presence in your region with customers and partners to drive market penetration. Revenue Growth : Consistently meet or exceed quarterly and annual sales targets, ensuring revenue growth for the company. Client Relationship Management : Build and nurture long-term relationships with enterprise and mid-market clients, ensuring customer satisfaction and loyalty. Positioning Umbrella as a Trusted Advisor : Promote the companys solutions as a trusted, value-driven advisor to customers. Pipeline Development : Qualify new opportunities, develop and maintain a robust business pipeline to drive future sales. Team Management : Lead, mentor, and motivate a team of sales professionals to exceed performance goals while also contributing individually to the overall sales performance. Solution Presentation : Present tailored solutions to senior decision-makers within customer organizations and ensure they align with customer needs. Commercial Negotiations : Manage contract negotiations, close deals, and ensure smooth implementation of product or service offerings. Partner Collaboration : Work closely with strategic partner organizations to build and execute go-to-market strategies and maximize joint opportunities. Desired Candidate: Experience : 15+ years of sales experience, predominantly in domestic markets, with a focus on Cloud Solutions , Enterprise Software , IT Solutions , or SaaS products. Proven Sales Track Record : Consistently meet or exceed sales quotas year-over-year. Cloud Solutions Knowledge : Strong understanding of cloud platforms such as AWS, Azure, Google Cloud , or Managed Hosting vendors. Solution Selling : At least 5-6 years of experience in consultative or solution-based selling methodologies. Enterprise Sales Experience : Solid experience in selling Enterprise Software , IT Solutions , or SaaS to large organizations, with a focus on long-term relationships and high-value deals. Partner Engagement : Experience working with strategic alliances and partners to create mutually beneficial revenue opportunities. Executive-Level Presentations : Significant experience delivering face-to-face presentations to C-level and executive decision-makers. Client Relationship Management : Strong ability to build and maintain long-term relationships with key clients, ensuring retention and growth. Performance-Oriented : Evidence of high performance, entrepreneurial spirit, and a strong team player attitude. IT Architecture Knowledge : Fundamental knowledge of IT architecture preferred. Team Handling : Experience in leading a sales team, mentoring and guiding them to achieve both individual and team targets. Key Attributes: Strong Communication Skills : Excellent written and verbal communication abilities. Negotiation Expertise : Proven ability to negotiate large, complex deals. Leadership Capabilities : Ability to inspire, manage, and motivate a sales team. Results-Driven : Demonstrated track record of achieving and exceeding sales targets. Problem-Solving Mindset : Ability to identify customer pain points and collaborate with technical teams to deliver effective solutions.

Hiring for International Voice process Undergraduate or Graduate with 01 year of International calling Experience can apply Salary upto 34k inhand + plus fixed incentives One way cab Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The selected candidate will play a crucial role in representing our company and fostering positive relationships with our valued customers.

*We are hiring for Chat executive for Gurgaon * Candidates from Chat experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call * Male & Female( fixed day shift) both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 6months experience in chat is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram

Key Responsibilities Ability to understand and implement safety as per Tata Power safety standards at the construction site Ability to prepare bar chat and monitor progress at site Ability to prepare estimates & BOQ, understand BOQ and ensure execution as per scope Ability to coordinate and follow up with contractors for expediting job Taking measurements at site as per BOQ Monitor Projects progress, project plan, Safety & Quality and suggest course corrections. Ability to monitor Quality of construction at site as per QC plan and report any deviations Ability to analyst extra items from first principle Have concern for the environment while the execution of work at site Should be conversant with SAP for placing PR / PO / OLA / permits to work and budgets and document management system for placing eOAFs. Conversant with statutory and labor compliances at site. Qualification Diploma in Civil Engineering from a Reputed University/ Institute. Minimum Years of Similar Work Experience: 10 to 12 years Should have strong analytical skills, excellent communication skills Should be a team player with good interpersonal skills and be able to withstand pressure and deliver timely results Location Pan India Various Project sites.

IT tickets (Incidents, Service Requests, Changes, Problems) ,SLA, OLA, ITSM, BMC Remedy, JIRA Service , ITIL Certification ,