1289 Okta Jobs - Page 41

WHAT YOU WILL BE DOING Review market changes, identify new developments and align Solutions and Integration Offering. Develop a balanced Solution roadmap geared towards overall success of customers aligned with Saviynt Strategic and Tactical vision Act as a subject matter expert on Solution and Integration developed using Saviynt and Partner Framework for internal teams, partners and customers Build Automation Framework and Solution to improve Saviynt Product Capabilities in various product areas (IGA, PAM, AAG, Intelligence, ISPM) to serve diverse customers/partners requirements Interact with Partners to find the synergies to build a common Solution to address requirements of specific industry segments Interact/coordinate with Customers, Partners and internal teams as required Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Ensures delivery of high-quality products on time and within budget Collaborate with the enablement team to develop training materials, content, SOPs, and documentation for empowering stakeholders with AAG product offerings Conduct workshops for Solutions and Product Adoption to external and internal stakeholders Create Procedures, Best Practice, Implementation methodologies, create documentation for design, Coding and testing Provide technical oversight and direction to mid-level and junior Engineers. Train and Groom top talent to be experts in Saviynt technology Build trust & recognition as an intelligent, experienced & helpful leader within your space WHAT YOU BRING Must have a bachelor’s degree (BE/BTech). Master is preferred 10-12 years of experience focusing on product Integration, Development and Extension 12+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products Thorough domain knowledge on the below areas of Identity Management User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting and user activity Monitoring Access Certification SOD Privileged Access Management Good Working Knowledge of SSO, OAUTH, SSL and Secure Coding Knowledge of security/authorization model of popular enterprise and SaaS applications like SAP, Oracle EBS, Salesforce, Box, etc Leadership exposure managing teams of 4+ developers, hands on development, customization, and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases etc Should have experience with databases and programming languages: Java, Bean Shell/JavaScript, JSP/Servlets, SQL, etc Experience with Identity & Access Management products such as Okta, SailPoint, Ping Identity, Oracle, IBM, or Microfocus Knowledge of application integration for security products Saviynt Identity Governance solution to meet customer requirements Design, deploy, implement, and integrate Saviynt with critical applications and infrastructure Candidates with experience in building API-first products/services are preferred Experience with cloud infrastructure platforms like AWS, Azure, & GCP is highly desirable Good understanding of various services and security is a bonus Strong technical presentation and communication skills, both verbal and written Working experience with product management tools such as Aha, Jira, and Confluence Show more Show less

Hybrid - Bangalore, India Full-time About You You’re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you’ve developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. You're energized by the evolving threat landscape in email and SaaS security, and you’re excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion—committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal’s Cloud Email Security, AI Security Agents, and Saas Security. Own and resolve inbound support tickets—including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-UC1 Export Compliance Notice: This position involves access to technology that is subject to the U.S. Export Administration Regulations (EAR). As a result, candidates offered employment must be eligible to access controlled technology under U.S. export control laws. Employment in this position is conditioned on the availability of government authorization. The Company may delay commencement of employment, rescind an offer of employment, terminate employment, as Company deems appropriate, in order to ensure compliance with applicable government access control restrictions. As part of Abnormal AI's secure hiring practices, we conduct video interviews and validate applicant identity at various stages through our recruitment process. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is committed to protecting your privacy. Please review our Abnormal AI Applicant Privacy Policy for full information about how Abnormal AI uses your personal information. By submitting an application you confirm that you have read and understand the Abnormal AI Applicant Privacy Policy . About Abnormal AI We're one of the world's fastest growing cybersecurity companies, on a mission to protect the modern workplace from the most pressing threats. Our AI-native technology was built from the ground up to tackle forward-looking security challenges, and our team works with bleeding-edge technology to keep our customers and their people safe as attacks grow ever more sophisticated. Our team is what makes us successful, which is why we're committed to a culture of learning, ownership, and high performance, where you'll have the opportunity to accelerate your growth and unlock excellence with the support of talented colleagues. Our Benefits Taking care of our team goes beyond the office. Our compensation and benefits philosophy is designed to put attract, motivate, and retain top talent: Competitive Compensation We pay competitively to attract, reward, and retain top talent in the market Equity is an important part of our total comp strategy When the company does well, we all do well. Equity is an important and exciting part of our total compensation strategy as a pre-IPO startup. We’re guided by the belief our team members should share in the financial success of our company and grant equity accordingly. Flexible PTO All regular salaried team members enjoy flexible PTO. We want team members to grow with us, and a big part of that is making sure our team has the opportunity to rest and recharge. We also observe 12 paid holidays every year. Generous Healthcare Coverage for You and Your Family Taking care of our team goes beyond the office. In the US, we cover 100% of employee health care premium costs, and up to 100% for dependents, depending on the plan. Internationally, we offer similarly generous coverage, customized to each country in which we operate. Fully Distributed Workforce Operating as a globally-distributed, majority remote company means we get to work with talented folks, no matter where they live. We prioritize a balance of deep focus time with Zoom meetings, and regular in-person events. As a fast growing startup, we continuously review, improve, and personalize our benefits offerings based on the team’s input. Don’t see something that’s important to you? Let us know! Our Interview Process We value transparency at Abnormal, and our interview process is no exception. Inclusion Matters Abnormal is committed to creating a diverse work environment. All qualified applicants will receive consideration without regard to race, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. Privacy Policy Learn more about Abnormal's Privacy Policy Recruiting Imposter Alert We have been made aware that there are potential scammers posing as Abnormal AI recruiters. Please ensure that any communication you have with our recruitment team comes from an official Abnormal email domain. Your safety and privacy are important to us, and we will never request sensitive personal information outside of our secure application process. Thank you for helping us maintain a secure and trustworthy application experience. Should you encounter what you believe to be a scamming attempt at any time in your recruiting process, please let us know at security@abnormalsecurity.com

Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: As a member of the IAM Engineering team at Vonage, you will be responsible for the design, implementation, and management of enterprise IAM solutions. This role is critical to ensuring access to systems, applications, and data while maintaining regulatory compliance. This position involves working closely with cross functional teams to develop and enforce a proactive approach to system provisioning, maintenance, security, and compliance, ensuring alignment with company objectives and regulatory standards. A key aspect of this role is developing policies and procedures that ensure system integrity, security, and availability, with a strong focus on Identity Governance, Privileged Access Management (PAM), Identity Verification and Access Controls. Key Responsibilities: Cross-Functional Collaboration : Ability to communicate, problem-solve, and multitask effectively in a team environment across multiple departments. IAM Architecture & Implementation : Design, deploy, and integrate IAM solutions for both on-premises and cloud systems. Authentication & Authorization Frameworks : Implement and manage SSO, MFA, OAuth, OIDC, SAML, SCIM, and adaptive access controls. Access Control Models : Develop and enforce RBAC, PBAC, ABAC, geo-location-based controls, and access certification workflows. Integration & Automation : Integrate IAM with enterprise systems and use APIs, SCIM, and automation frameworks for synchronization and event-triggering. Security & Compliance : Define access policies, configure privilege access management, enforce least privilege, and ensure regulatory compliance (e.g., SOC2, CFIUS). Monitoring & Incident Response : Implement audit logging and monitoring to detect IAM-related threats; support a 24/7 on-call rotation. What you'll bring: Bachelor's degree in Computer Science, IT, or related field; 4–6 years in IAM engineering or security administration. Strong knowledge of IAM domains including IGA, PAM , identity lifecycle, and access control models. Proficient in SSO, SAML, OAuth/OIDC, MFA, Adaptive Authentication, and fine-grained authorization. Experience designing and deploying IAM/IGA solutions in enterprise environments, including tools like Okta , Saviynt, BeyondTrust, PlainID, and EntraID. Skilled in scripting, APIs, and JSON for customization and automation of IAM processes. Familiar with using SIEM tools to track IAM events and enforce security controls. Strong communicator of security concepts; relevant certifications (e.g., Okta, Microsoft, Saviynt) are a plus. How you'll benefit: At Vonage, we offer exciting work, career growth opportunities, and a collaborative hybrid work environment. In addition to competitive pay and benefits, we provide unlimited discretionary time off and tuition reimbursement. Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.#LI-RE1 There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts About the Role: We are seeking a skilled and proactive Senior Systems Analyst with a strong background in Identity and Access Management (IAM), Identity Governance and Administration (IGA) tools, and system administration. The ideal candidate will have over 6 years of hands-on experience in IAM systems, domain controllers, and identity provider (IdP) management, particularly within the Google ecosystem. This role requires proficiency in scripting/coding for integrations and automations, along with expertise in authentication and authorization protocols such as SAML, SSO, and OAuth. Experience managing Mac estates is a strong advantage. What You Will Do: Identity and Access Management (IAM): Manage and maintain IAM and IGA tools to ensure seamless identity governance and access provisioning across the organization.Define and enforce IAM policies, including user lifecycle management, role-based access controls, and least-privilege principles.Troubleshoot and resolve IAM-related issues promptly to minimize downtime. Authentication and Authorization: Collaborate with third parties to implement and manage secure authentication and authorization mechanisms, including SAML, SSO, OAuth, and other similar protocols.Configure and maintain integrations with identity providers (IdPs) in Google and other ecosystems. System Administration: Oversee domain controller configurations and ensure robust security for user authentication and directory services.Maintain the health, performance, and security of systems supporting IAM processes. Scripting and Automation: Experience in scripting or coding to automate IAM tasks, integrations, and system processes.Leverage scripting languages such as Python, PowerShell, or Bash for process optimization. Mac Estate Management (Added Advantage): Administer and secure Mac devices within the organization, ensuring alignment with IAM and security policies.Provide support for device configuration and system integration for Mac users. Stakeholder Collaboration: Work closely with internal teams, third-party vendors, and stakeholders to understand business needs and implement IAM and system administration solutions.Provide technical guidance and training to other teams on IAM best practices. What You Bring: Experience: Minimum 6 years of professional experience in IAM, IGA tools, and system administration.Proven track record of managing domain controllers and identity provider (IdP) services in Google.Hands-on experience working with third-party vendors for authentication and authorization setups. Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Technical Skills: Proficiency with IAM/IGA tools such as Okta, SailPoint, or similar platforms.Strong understanding of authentication and authorization protocols, including SAML, SSO, OAuth, and OpenID Connect.Expertise in scripting languages (Python, PowerShell, Bash) for automation and integrations.Familiarity with managing and securing Mac devices (Jamf Pro experience is a plus). Soft Skills: Strong problem-solving and analytical skills with an attention to detail.Excellent communication skills to collaborate with both technical and non-technical stakeholders.Ability to work effectively in a fast-paced, dynamic environment. Qualification Certifications in IAM or related domains (e.g., Okta Certified Professional, Certified Identity Management Professional). Experience implementing IAM solutions in hybrid or cloud environments. Familiarity with advanced security measures, such as MFA, zero-trust frameworks, and conditional access policies. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. Show more Show less

Job Description The IT Support Technician will be based in Hyderabad, Telangana and will be responsible for day to day IT helpdesk support including the analysis, acquisition, installation, configuration, implementation, modification and support of computer desktop hardware, operating systems, software, and applications. He or she will apply advanced knowledge of computer hardware/software and operating systems, general knowledge of networks, etc. to provide the required day to day support and implement long-term strategic direction for the function. Nextracker is one of the most promising, fastest growing companies in today’s solar industry. We design and manufacture next generation PV tracking systems that dramatically improve the economics of solar power. Applications range from distributed generation to massive utility-scale power plants across domestic and international markets. It is an exciting time to join Nextracker as we expand our team to meet the challenges of rapid growth in the B2B solar industry. With one of the most experienced management teams in solar, category-leading products, and a fortified technology roadmap, Nextracker is making a dramatic impact on the power plant of the future. We Are Looking For Someone Who Demonstrates Intense collaboration Passionate customer focus Thoughtful, fast, disciplined execution Tenacious commitment to continuous improvement Relentless drive to win Understanding of the enhanced level of support required for executive staff Here Is a Glimpse Of What You’ll Do… Provide technical support for desktop/computer definition, purchase, configuration, installation, maintenance, and upgrades of computer hardware. Troubleshoot and Configure: Wi-Fi Connectivity Office 365, Box.com, Okta Deploy laptops and desktops in a domain environment Inventory and Asset Tag General network connectivity, file access Active Directory account creation and password resets AV System Support (Zoom) Provides day to day desktop support to executive team and assistants Accountable for the development of and technical support of workstations, printers,etc. Computer and network system maintenance and support Timely respond to and close all tickets assigned Determine the most effective manner in which to solve tickets Ensure that tickets are correctly solved before they are set to resolved state Ensure that the process and procedures are followed Provide feedback to clients where necessary Track all assigned tickets until resolved Update databases to maintain their accuracy Execute the change tasks assigned within the scheduled time frame as planned Provide effective specialist contribution to the analysis and resolution of problems and known errors Here Is Some Of What You’ll Need (required)… Must be local to the Hyderabad, Telangana. Must be proficient with supporting the following platforms and technologies; Windows 10/11, TCP/IP, DNS, DHCP, Active Directory, Office 2016/2019, Office 365, Okta, Zoom Strong analytical and trouble shooting skills with attention to detail Good interpersonal skills and strong follow-up with users Must have minimum 2-4 years of desktop support experience B.S. in computer science or equivalent experience At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Culture is our Passion Show more Show less

About the Role: Grade Level (for internal use): 10 The Role: Senior Fullstack .Net Developer The Team: Primary mandate of the CIQ Platform team is to maintain the performance and stability of the Capital IQ platform which is very critical to the continued success of the Desktop business. As we continue to monitor platform health, items are identified that require further optimization to ensure our production systems remain healthy and we provide uninterrupted service to our clients. Ensure that the CIQ Platform is substantially stabilized. Plan critical Maintenance activities. Execute required enhancement of features and modernizations of technology/infrastructure. Improve DR RTO / RPO & build foundation for later phases. Provide round the clock support (both for Internal and External Users) Also ensure the Platform is scalable for the increased usage growth, modernize where necessary, perform mandatory maintenance, BAU and general systems upkeeping. Improve Disaster Recovery/High Availability posture and ultimately migrate the CiQ platform to Cloud. The team works in a challenging environment that gives ample opportunities to use innovative ideas to solve complex problems. You will have the opportunity every day to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the globe. The Impact: As a Senior Software Developer, you will play a key role in the continued development and improvement of our applications. The ideal candidate should have expertise with cutting edge technologies and a desire to drive change through all alignment across the enterprise. We need someone who is creative, talented, and motivated, with a passion for solving difficult problems. Much of our time is spent migrating the platform to cloud, containerizing apps to EKS, so you must have strong design skills to create robust solutions. What’s in it for you: Are you looking for an exciting and engaging place to work? A place where you can continue to grow your skills, in a stable environment where we put our people first. Build a career with a global company. Opportunity to grow personally and professionally. Grow and improve your skills by working on enterprise level products and new technologies. Exposure to New Technologies (AWS, App2Contianer, SOLR, APIGEE, OKTA). Responsibilities: Design and develop software based on business requirements, workflows and use cases; execute and maintain the test cases and document test results. Cloud Migration of CIQ infrastructure and legacy technologies. Drive the setup, configuration, and maintenance of environment and framework. Actively participate in continuous improvement of testing processes and procedures by analyzing reported bugs/issues with a strong emphasis on using automation to shorten the SDLC. Identify, prioritize and execute tasks in Agile software development environment. Mentoring & providing technical guidance to team members. Provide effective communication regarding issues, testing status and potential risks. Eager to learn new technologies and approaches and be part of a very progressive test team. What We’re Looking For: Bachelor's degree in computer science, Information Systems or Engineering is required. A minimum of 5 to 10 years of experience building web applications and experience with this .NET technologies (C#, .NET Framework 4.0 and above, MS SQL, jQuery, JavaScript, GIT, AWS windows support and automation). Experience implementing: Web Services (with WCF, RESTful JSON, SOAP, TCP), Windows Services, and Unit Tests Have good experience working with SQL Server. Familiarity with frameworks such as React.Js Proficient with software development lifecycle (SDLC) methodologies like Agile, Test- driven development. Excellent problem-solving & troubleshooting skills. Experience working in cloud computing environments such as AWS, Azure, or GCP Good to have: Experience with containerization using Docker, App2 container, Kubernetes is a plus. Experience with large scale messaging systems such as Kafka is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316536 Posted On: 2025-06-07 Location: Hyderabad, Telangana, India

Senior Fullstack .Net Developer Hyderabad, India Information Technology 316536 Job Description About The Role: Grade Level (for internal use): 10 The Role: Senior Fullstack .Net Developer The Team: Primary mandate of the CIQ Platform team is to maintain the performance and stability of the Capital IQ platform which is very critical to the continued success of the Desktop business. As we continue to monitor platform health, items are identified that require further optimization to ensure our production systems remain healthy and we provide uninterrupted service to our clients. Ensure that the CIQ Platform is substantially stabilized. Plan critical Maintenance activities. Execute required enhancement of features and modernizations of technology/infrastructure. Improve DR RTO / RPO & build foundation for later phases. Provide round the clock support (both for Internal and External Users) Also ensure the Platform is scalable for the increased usage growth, modernize where necessary, perform mandatory maintenance, BAU and general systems upkeeping. Improve Disaster Recovery/High Availability posture and ultimately migrate the CiQ platform to Cloud. The team works in a challenging environment that gives ample opportunities to use innovative ideas to solve complex problems. You will have the opportunity every day to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the globe. The Impact: As a Senior Software Developer, you will play a key role in the continued development and improvement of our applications. The ideal candidate should have expertise with cutting edge technologies and a desire to drive change through all alignment across the enterprise. We need someone who is creative, talented, and motivated, with a passion for solving difficult problems. Much of our time is spent migrating the platform to cloud, containerizing apps to EKS, so you must have strong design skills to create robust solutions. What’s in it for you: Are you looking for an exciting and engaging place to work? A place where you can continue to grow your skills, in a stable environment where we put our people first. Build a career with a global company. Opportunity to grow personally and professionally. Grow and improve your skills by working on enterprise level products and new technologies. Exposure to New Technologies (AWS, App2Contianer, SOLR, APIGEE, OKTA). Responsibilities: Design and develop software based on business requirements, workflows and use cases; execute and maintain the test cases and document test results. Cloud Migration of CIQ infrastructure and legacy technologies. Drive the setup, configuration, and maintenance of environment and framework. Actively participate in continuous improvement of testing processes and procedures by analyzing reported bugs/issues with a strong emphasis on using automation to shorten the SDLC. Identify, prioritize and execute tasks in Agile software development environment. Mentoring & providing technical guidance to team members. Provide effective communication regarding issues, testing status and potential risks. Eager to learn new technologies and approaches and be part of a very progressive test team. What We’re Looking For: Bachelor's degree in computer science, Information Systems or Engineering is required. A minimum of 5 to 10 years of experience building web applications and experience with this .NET technologies (C#, .NET Framework 4.0 and above, MS SQL, jQuery, JavaScript, GIT, AWS windows support and automation). Experience implementing: Web Services (with WCF, RESTful JSON, SOAP, TCP), Windows Services, and Unit Tests Have good experience working with SQL Server. Familiarity with frameworks such as React.Js Proficient with software development lifecycle (SDLC) methodologies like Agile, Test- driven development. Excellent problem-solving & troubleshooting skills. Experience working in cloud computing environments such as AWS, Azure, or GCP Good to have: Experience with containerization using Docker, App2 container, Kubernetes is a plus. Experience with large scale messaging systems such as Kafka is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316536 Posted On: 2025-06-07 Location: Hyderabad, Telangana, India

Summary Reporting to the Director of Info Sec and Cyber Operations, the Security Operations Centre (SOC) Analyst will be an integral part of the teams success. As a security operations center (SOC) engineer, you will help build and manage services that detect and automate the mitigation of cybersecurity threats across Waystone infrastructure. You will work with software engineers, DevOps engineers, IT Engineering, internal audit and compliance teams, and other security engineers across multiple teams to protect Waystone. ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor and analyse security alerts from various sources, including AWS, Azure, O365, Okta, Zscaler and SIEM tools, to identify potential security threats. Perform incident detection, analysis, and response for cloud-native environments, utilizing Security Hub (AWS) and Defender for Cloud (Azure). Collaborate with internal teams to address security incidents and ensure timely resolution, including coordination with IT, Security Engineering, and other stakeholders. Develop and refine security monitoring policies, rules, and alerting configurations for enhanced detection capabilities. Conduct investigations into security incidents, identifying root causes and recommending remediation steps. Maintain and optimise DLP solutions for the organisation to prevent unauthorised data exposure. Generate regular reports on security incidents, key metrics, and recommendations for security improvements. Proactively identify security risks and work with various teams to mitigate potential threats. Participate in threat hunting activities to identify advanced threats and vulnerabilities within the cloud and on-premises environments. Provide input into the SOCs continuous improvement processes, including playbook development and toolset enhancement. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience3+ years of experience in a Security Operations Centrr (SOC) or similar environment. Hands-on experience with AWS, Azure, Zscaler and O365 security tools and technologies. Strong familiarity with cloud native tools, cloud security posture management, and application security (Security Hub, Defender for Cloud). Experience with SIEM platforms (CrowdStrike NG-SIEM or similar) including alert tuning, query development, and integration with cloud environments. Proficient in data loss prevention (DLP) strategies and tools, with the ability to customise and maintain DLP policies. Strong understanding of incident response processes and best practices. Demonstrated ability to conduct thorough investigations and report on complex security incidents. Familiarity with cloud security principles, tools, and techniques, including identity and access management (IAM) and network security. Strong problem-solving skills, attention to detail, and ability to work under pressure in a fast-paced environment. EducationBachelors degree in information security, Computer Science, or related field (or equivalent work experience). CCSP AWS certification Azure Certification

Overview We are looking for a skilled and motivated Full Stack Developer with 6+ years of experience and a strong background in Identity and Access Management (IAM) automation to join our dynamic IT Security team. In this role, you will play a key part in designing, developing, and implementing end-to-end automation solutions that support and enhance our IAM systems. Your full stack expertise will be instrumental in streamlining complex IAM processes, strengthening security, and driving operational efficiency across the organization. Responsibilities Full Stack Automation DevelopmentDesign, develop, and maintain end-to-end automation solutions for Identity and Access Management (IAM) processes such as user provisioning, de-provisioning, access reviews, and role-based access control. Technology IntegrationLeverage scripting languages (e.g., Python, PowerShell), full stack development tools, and IAM platforms (e.g., SailPoint, Okta, Azure AD) to build scalable and secure automation solutions. API & Workflow DevelopmentBuild and integrate with RESTful APIs and third-party systems to streamline IAM workflows across the organization. Working knowledge on database, writing & tuning store procedures, preferably Oracle UI Development experience/ integrating services with UI using React Process OptimizationEvaluate existing IAM operations to identify automation opportunities, reduce manual intervention, and improve overall process efficiency. Security & ComplianceImplement solutions that align with security best practices and compliance requirements, ensuring confidentiality, integrity, and availability of sensitive identity data. Cross-Team CollaborationPartner with IAM specialists, DevOps teams, and business stakeholders to gather requirements, prototype solutions, and drive project delivery. Documentation & StandardsCreate clear and thorough technical documentation for developed code, workflows, and standard operating procedures. Issue ResolutionMonitor, debug, and resolve technical issues related to IAM systems and automation scripts. Continuous InnovationStay up to date with emerging technologies and trends in IAM, automation, and software development to propose and implement continuous improvements. Qualifications Experience7+ years of hands-on experience in Full stack and API development. Technical Skills: Strong scripting skills in Python or PowerShell. Experience with IAM tools such as Broadcom Identity Manager, Okta, or Azure AD. Knowledge of REST APIs and web services. IAM KnowledgeSolid understanding of IAM concepts, principles, and best practices. Problem-SolvingExcellent analytical and problem-solving skills. CommunicationStrong verbal and written communication skills. TeamworkAbility to work effectively in a collaborative team environment.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About the Role: Okta is seeking an experienced Post Contract Vendor Management leader to join Okta’s Strategic Sourcing & Procurement (SS&P) organization. This role will have a pivotal role to establish and lead the Vendor Management program under SS&P portfolio. The primary focus of this program will be on Post Award Contract Management with emphasis on managing Spend and SLAs for Okta’s suppliers in categories primarily within Engineering and Service Delivery. These categories include Data Center and Hosting Services, Database Management and Application Monitoring, Virtualization Software and other sub-categories as needed. The Vendor Management program goals include Supplier Relationship Management and establishing & leading Supplier Business Reviews with suppliers. This role will closely partner with various functional groups including Engineering, Technical Program Management, Service Operations, FP&A and Strategic Sourcing with aim to contribute towards and meet annual and strategic metrics for Strategic Sourcing organization. This position will report to the Head of Strategic Sourcing & Procurement. Please note: you will be required to work between 6pm - 3am IST, Monday to Friday. Responsibilities: Lead the development and documentation of Vendor Management framework and business processes and align them with the Sourcing & Procurement processes and policies. Work with leadership and peers from various groups, and stakeholders to gain approvals and implement the framework Act as an advocate and driver of strategic direction, mission, and vision of the Vendor Management department Identify, plan, and track cost and usage metrics that provide clues for optimizing the use of resources across categories listed above Collaborate with Program Management, Service Operations, Engineering, and other needed stakeholders to create visibility into the pipeline for NPI, new capability requirements, operational plans, upgrades, retrofits etc. to develop a platform for proactive engagement and to alignment on multiyear strategy and plans Build a strategic multi-year plan to achieve optimization goals across the portfolio Boost monitoring and reporting capabilities by creating data collection pipelines for cloud optimization metrics, automating controls and reports, and by performing analysis to spot irregularities and find opportunities Take contractual ownership for main suppliers in listed categories to ensure that service levels and contractual obligations are met Coordinate with asset management resources to assist in the management and tracking of cloud-based entitlements Measure and report on supplier performance and manage the delivery of performance feedback to suppliers Develop Quarterly Business Review (QBR) framework in partnership with stakeholders, secure approvals on the same and implement QBR cadence with selective suppliers Monitor and track credits tied to supplier contracts Create and implement mechanisms and channels to gather operational issues and to tie them back to existing contractual SLAs for effective supplier performance management and to guide future contract negotiations and improvements in the contractual SLA clauses Create scorecards for suppliers to capture spend patterns and performance metrics and tie them back to contracts as needed. Drive accountability on both sides, and provide visibility into opportunities to proactively manage Experience fostering a culture of collaboration between engineering and SS&P + Vendor Management teams to achieve continuous integration, delivery, and deployment goals Preferred Qualifications: 5-10 years of experience in vendor management, preferred in SaaS industry Experience in information technology - including experience with a wide spectrum of technologies including data center, network, applications, services, etc. (Note: this is a non-IT role) Deep understanding of sourcing & procurement processes and methodologies within a global organization Experience in contract management and negotiation Background in solution architecture is plus, with a focus on cloud technologies such as AWS, Azure, and Google Cloud Platform Understanding of FinOps fundamentals and their application in cloud environments Experience in managing Cloud contracts including, but not limited to, policies, performance, relationships, issue, and dispute resolution Understanding of the vendor life cycle (sourcing, procurement, vendor management), and how internal roles interact and operate throughout the duration of vendor engagements Solid grasp of financial concepts, such as depreciation schedules, capitalization, return on investment, and total cost of ownership Strong problem-solving ability with a focus on managing to business outcomes through collaboration with multiple internal and external parties Bachelor’s degree in IT, Business, Finance, and/or commensurate professional experience What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Hi, We are having an opening for Senior Domain Lead-AD/IDAM & Email Lead/Architect at our Mumbai location Job Summary : We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems , Active Directory (AD) , Identity & Access Management (IDAM) , and their security and cloud integrations . The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Areas Of Responsibility : Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12-15 Years of experience Skill (Functional & Behavioural): Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage. Show more Show less

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com We are seeking a skilled and proactive IAM Specialist with 5-6 years of experience to join our dynamic team. In this role, you will be responsible for ensuring secure and efficient management of user identities, roles, and access privileges within our organization's systems and applications. You will collaborate with cross-functional teams to enforce security policies, improve IAM processes, and optimize identity lifecycle management. The ideal candidate will have hands-on experience with IAM technologies, and a deep understanding of security principles and industry best practices. Key Responsibilities: Identity and Access Management: Manage user lifecycle processes, including user provisioning, de-provisioning, and role-based access control (RBAC) across various systems and applications. Policy Enforcement: Define and enforce IAM policies to ensure access control mechanisms comply with internal security requirements and external regulatory standards. IAM Tools and Solutions: Administer and optimize IAM platforms (e.g., Entra Identity Governance, Active Directory, Okta, SailPoint, or other IAM solutions), ensuring the proper configuration of access controls, authentication, and authorization systems. Security Integration: Work with security teams to integrate IAM solutions with Single SignOn (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), Conditional Access policies and other security systems. Access Reviews and Auditing: Conduct periodic access reviews, audits, and assessments to ensure compliance and identify potential risks related to user access and privileges. Incident Response: Investigate and respond to IAM-related security incidents, collaborating with security operations and IT teams to resolve issues and mitigate risks. Continuous Improvement: Recommend and implement improvements to IAM processes, tools, and strategies to enhance security posture and operational efficiency. Collaboration and Documentation: Work closely with IT, security, compliance, and business teams to document IAM procedures and provide training on IAM policies and practices. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). 5-6 years of hands-on experience in Identity and Access Management, with strong knowledge of IAM concepts and tools. Proficiency with IAM solutions like Entra Identity Governance. Active Directory, Okta, SailPoint, Entra AD, or similar platforms. Proficiency using PowerShell and Logic Apps, creating and deploying automated processes. Experience in implementing and managing Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Privileged Access Management (PAM). Strong understanding of security frameworks, industry standards (e.g., NIST, ISO 27001), and regulatory compliance requirements (e.g., GDPR, HIPAA). Solid understanding of role-based access control (RBAC), least privilege, and separation of duties principles. Ability to perform audits, access reviews, and gap analyses to ensure compliance and security best practices. Strong analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Why Join Us? Joining Merative means becoming part of a company that’s passionate about technology and its potential to transform businesses and communities. We empower our employees to innovate, grow, and make a difference every day. Innovative Environment: Be part of a forward-thinking organization dedicated to cutting edge security solutions and technology. Professional Growth: Opportunity to develop your skills and expertise in IAM through ongoing training and career advancement opportunities. Impactful Work: Your work will directly contribute to strengthening the organization's security posture and protecting sensitive data. Collaborative Culture: Work alongside a team of talented professionals who are passionate about security and continuous improvement. Competitive Benefits: We offer a comprehensive benefits package, including health insurance, retirement plans, and wellness programs. Join our team and play a critical role in safeguarding our organization's digital infrastructure! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. As a member of the Developer Enablement team, you will be focused on solving challenging problems around development environment frameworks, scalability and stability so that all engineers at Okta are enabled to deliver products at high velocity and scale without compromising quality, and coding standards. The team is chartered to understand software development pain points, provide solutions for those, set guidelines for code organization and development, and ensure that development environments in general are kept performant and stable as we continue to add more features and functionalities to our product portfolio. In this team you will have the opportunity to define and mould the future of development infrastructure at Okta. Job Duties And Responsibilities Design and develop innovative automated solutions that enable developers to stay productive as they continue to add product features and functionalities Understand, analyze usage of and drive improvements to the development environments Build tools that measure operational performance of local development environments Enable automation for quick and efficient configuration of development environments Help developers with any questions they may have regarding their development environments Provide guidelines to enable best practices for code organization and development Profile and tune performance of development environments, including making changes to the codebase itself Work with developers, architects and release engineering to keep the code and overall development process efficient Stay abreast of industry trends for developer efficiency and cross-pollinate those ideas and processes with Okta's development processes Qualifications Bachelor’s degree in computer science or equivalent 3+ year of industry experience of developing, debugging, profiling and performance tuning in Java, Spring and Tomcat Well versed with build tools like Maven (preferred), Gradle, Bazel etc. -- configuring, profiling, and fine tuning those for superior performance Knowledge of containerization technologies like Docker and Kubernetes/ECS Experience with large public cloud provider like AWS, GCP, or Azure a plus Familiar with GIT and CI/CD pipelines Ability to work collaboratively across engineering teams, and get up to speed with new technologies This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About The Role We are looking for experienced product engineering/development leader who could join our flagship product VLMS. If you are a technology leader and have passion to develop highly quality, scalable and performant enterprise products, we are eager to discuss with you about the potential role. Responsibilities Responsible for architecture, design, development, quality and performance engineering Provide technical and strategic leadership for one or more engineering teams Ensure quality of product/module code bases and alignment with development standards Head the development ofhighly complexapplication features, interfaces using C#, ASP .NET Lead/Own the complete development life cycle Review and recommend changes to the architecture/design/code Own and be accountable for the Performance, Scalability, Reliability and Sustainability of the product modules Guide the POCs/Technical Solution Approach using the combination of open source, closed source, commercial technology/toolset Evaluate and recommend software development tools Strive for self-excellence along with managing, coaching/mentoring, enabling success of the development/engineering teams Requirements 10+ years of product development experience with enterprise grade products 4+ years of hands-on and strategic experience in coaching, managing product engineering teams Strong experience in ASP .NET with C#, MS SQL Server, Javascript, JQuery Strong knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Experience in SSO integration using LDAP, ADFS, OKTA, PING Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Experience in XSS, SSL, TLS, OWASP standards Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law. Show more Show less

Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place. Your Impact You’ll join our office as part of the Cybersecurity pillar in the IAM domain. The IAM domain is responsible for developing and operating IAM services globally across the organization for both internal and external facing services. Your team members are located across the world in different time zones (Belgium, Czech Republic, Germany, India, USA, Costa Rica). As the Senior Security Engineer, you will be responsible for ensuring security and compliance of our organization's critical resources. This includes implementing and administering identity and access management solutions, managing user accounts, and collaborating with stakeholders to define and implement IAM access policies and standards. You'll also provide technical support and training to end-users, as well as monitor and analyze IAM-related logs and reports. In this role, you will develop capabilities which will serve as baseline for our firm users and improving IAM experience through executing our IAM Strategy. You will drive, contribute, and learn multiple technology skills (Identity orchestration, Access management Identity Governance) based on our IAM toolkit. Through innovative software as a solution to service, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey. Your Growth You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your qualifications and skills 5+ years of Identity and Access Management (IAM) experience, including 3+ years with Okta Workflows, development, and onboarding. Expertise in Single Sign-On (SSO), federated authentication (SAML/OIDC), and SCIM integration for identity provisioning. Hands-on experience with Okta SSO, integrations, scripting, automation (e.g., inline/event hooks), and MFA configuration. Proficiency in API usage (Okta Native API or similar), troubleshooting, and automation with Terraform. Strong programming/scripting skills (Python, Java, Go, or Crepe Script) and experience with Git and CI/CD pipelines. Ability to create technical diagrams (e.g., sequence, context, swimlane) for authentication flows. Knowledge of access control policies, secure coding principles, and IAM security best practices. Proven experience with Okta Identity Engine, Identity Threat Protection, and device access solutions. Strong client communication and presentation skills for technical and non-technical audiences.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking an experienced Software Test Engineer for our Identity Management Quality Engineering team. As part of product quality engineering, they need to ensure product releases are done with highest quality and reliability. Automation at every level is key for faster, robust and secure releases. The ideal candidate has solid experience in Java automation development, worked on scaling environments and has shown a passion to learn. Job Duties and Responsibilities: Automate API tests, End-to-End tests, reliability/scale tests Review requirements and design specs to develop relative test plans and test cases Work with engineering management to scope and plan engineering efforts Clearly communicate and document QE plans for scrum teams to review and comment Automate all critical features to maintain zero-debt cadence Release features with solid quality to customers Respond to Production issues/alerts and customer issues during on-call rotation Help with mentoring new hires and interns Minimum REQUIRED Knowledge, Skills, and Abilities: 6 months+ years of quality engineering with knowledge and hands-on test automation experience 6 months+ years experience with Selenium and/or API testing using Java 6 months+ years experience with Performance testing using Jmeter 6 months+ years of experience with (Splunk, Datadog, Grafana), SQL, Unix Experience with development of high-quality automation and software tests Ability to test software with minimum supervision and guidance Ability to quickly learn new technologies and provide input Education and Training: B.S. Computer Science or related field #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Key Responsibilities: Invoice Processing: Receive, review, and accurately process a high volume of vendor invoices, ensuring proper coding, authorization, and adherence to company policies and standard accounting principles. Perform 2-way or 3-way matching (PO, Invoice, Goods Receipt/Service Entry Sheet) for purchase order (PO) backed invoices. Handle non-PO invoices, ensuring correct general ledger (GL) coding and appropriate approvals. Verify VAT/EWT (Expanded Withholding Tax) compliance and proper documentation for international transactions. Resolve invoice discrepancies by collaborating with vendors, procurement, and other internal departments in a timely manner. Expense Management: Review and process employee expense reports, ensuring compliance with company travel and expense policies. Verify proper documentation, receipts, and adherence to corporate card guidelines. Reconcile corporate credit card statements and resolve discrepancies. Reconciliations & Reporting: Perform regular accounts payable reconciliations (e.g., vendor statements to GL). Assist in month-end and year-end closing activities related to Accounts Payable and expenses. Prepare various AP-related reports as required. Skills and Qualifications: Education: Graduate in Accounting, Finance, or related field. Experience: 1-2 years of experience in accounts payable or a related field. Technical Skills: Knowledge in using accounting software (e.g. Coupa, NetSuite, and Workday). Soft Skills: Strong attention to detail, analytical skills, problem-solving skills, excellent communication skills, and the ability to work independently and as part of a team. Other: Knowledge of accounting principles and practices #LI-Hybrid What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. Overview The IT Assistant Manager will be primarily responsible for supporting all eClinical Solutions systems hosted in the eCS India office, eCS Cloud Environments and providing support to eClinical employees globally. Activities include daily system administration, user access management & administration, reporting on service & support metrics, ensuring compliance with current policies/procedures, and other duties as required. Key Tasks & Responsibilities Maintain and support the company’s computing systems including desktops, laptops, mobile devices, and networking. Oversee the development and maintenance of user workstation Work and coordinate with the IT Systems Engineering team on application Research and recommend best practices, security measures, performance enhancements and software/hardware solutions. Ensure compliance with eClinical Solutions/industry quality standards, regulations, guidelines, and procedures. Monitor service requests and respond immediately to security or usability Daily “team huddles” to prioritize daily activities Weekly review of service requests Monthly Reporting and review of service metrics Prepare and maintain appropriate documentation (work instructions, FAQs, ). Daily supervision of technical resource(s) will be required. Other duties assigned Education/ Experience Bachelor’s degree in computer science, Information Technology or a related discipline, or equivalent combination of working experience/education preferred 10+ years of experience as an IT or Systems Support Engineer for a technology company, preferably with a distributed software application deployed in a SaaS model and within a highly regulated environment preferred (Biotech preferred). Professional Skills Exceptionally demonstrated abilities in providing 2nd/3rd level technical support, helping to troubleshoot and resolve problems Exceptional Microsoft system administration and troubleshooting skills with Windows 10/11, SharePoint/Teams, and Apple/Mac experience a plus Proven administrative experience with Microsoft Office 365, Azure and/or Amazon AWS is required Extremely thorough understanding of Active Directory, GPOs, DNS, SFTP, WSUS and/or SCCM services Proven experience with Single Sign-On, ADFS and Multi-Factor Authentication solutions Exceptional understanding of web technologies, including servers, performance, security, encryption and Microsoft IIS setup and configuration Experience with PowerShell and demonstrated ability to automate administrative tasks by writing, deploying and executing scripts Proven experience with configuring and maintaining firewalls, routers, switches, wireless access points and other network infrastructure Extensive experience managing and deploying end point security solutions Proven experience utilizing monitoring tools to identify in real-time problems in the entire application stack as well as the infrastructure, working with both internal and external resources to resolve them in a timely manner Technical Skills Proficient with Microsoft Office Suite or related Professional certifications (Microsoft, Amazon, CompTIA, Okta, ) are highly preferred Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Show more Show less

About The Role Grade Level (for internal use): 10 The Team The current team is composed of highly skilled engineers with solid development background who build and manage tier-0 platforms in AWS cloud environments. In their role, they will play a pivotal part in shaping the platform architecture and engineering. Their additional tasks include, exploring new innovative tools that benefit the organization needs, developing services and tools around the platform, establishing standards, creating reference implementations, and providing support for application integrations on need basis. The Impact This role is instrumental in constructing and maintaining dependable production systems within cloud environments. The team bears the crucial responsibility for ensuring high availability, minimizing latency, optimizing performance, enhancing efficiency, overseeing change management, implementing robust monitoring practices, responding to emergencies, and strategically planning for capacity. The impact of this team is pivotal for the organization, given its extensive application portfolio, necessitating a steadfast commitment to achieving and maintaining a 99.9% uptime, thus ensuring the reliability and stability of the firm's digital infrastructure. Essential Duties & Responsibilities As part of a global team of Engineers, deliver highly reliable technology products. Strong focus on developing robust solutions meeting high-security standards. Build and maintain new applications/platforms for growing business needs. Design and build future state architecture to support new use cases. Ensure scalable and reusable architecture as well as code quality. Integrate new use cases and work with global teams. Work with/support users to understand issues, develop root cause analysis and work with the product team for the development of enhancements/fixes. Become an integral part of a high performing global network of engineers/developers working from Colorado, New York, and India to help ensure 24x7 reliability for critical business applications. As part of a global team of engineers/developers, deliver continuous high reliability to our technology services. Strong focus towards developing permanent fixes to issues and heavy automation of manual tasks. Provide technical guidance to junior level resources. Works on analyzing/researching alternative solutions and developing/implementing recommendations accordingly. Technical Qualifications Required Bachelor / MS degree in Computer Science, Engineering or a related subject Must have 5 to 8 years of working experience in Java with Spring technology Must have API development experience Ability to use CICD flow and distribution pipelines to deploy applications Working experience with DevOps tools such as Git, Azure DevOps, Jenkins, Maven Solid understanding of Cloud technologies and the use of Terraform for building and managing infrastructures Experience in developing, deploying & debugging cloud applications Strong knowledge of Functional programming, Linux and Docker Nice To Have Technical Skills Knowledge and experience of Identity Federation, Single Sign-On, MFA, Directory Services technologies Familiar with IDM standards and protocols like SAML, OIDC, JWT token, etc. Working experience with AWS and OKTA is a plus Experience in building single-page applications with Angular or ReactJS in conjunction with Python scripting Familiarity with web services, messaging, identity & access control, monitoring Experience in developing micro services and deploying on Kubernetes Working experience with API Gateway, Apache and Tomcat server, Helm, Ansible, Terraform, CI/CD, Azure DevOps, Jenkins, Git, Splunk, Grafana, Prometheus, Jaeger(or other OTEL products), LDAP, Confluent Platform, Active MQ. Understanding of messaging via MQ/Kafka Additional Required Skills Good written and oral communication skills. Experience in maintaining focus and driving results in a fast-paced, dynamic environment. A strong background interfacing with multiple groups; ability to coordinate effectively, multi-task and manage pressure. Proven ability to work using different styles as needed to accommodate the situations encountered. Experience in assessing change impacts and the development of task estimates. Strong analytic, problem solving and decision-making skills. Education Bachelors’ degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Inclusive Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 313268 Posted On: 2025-04-16 Location: Hyderabad, Telangana, India Show more Show less

Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations. Challenge Convention Champion Opportunity Lead responsibly. Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits. Analyze business requirements and API contracts to build APIs to meet business needs and regulatory and compliance requirements. Understand and apply Twelve-Factor App methodology principles in developing REST APIs using various Spring Boot, Java frameworks and Azure API Management platform. Create API documentation that is onboarding to Developer portal Use API Management platform to design and implement requirements of the API layer. ex. policies that will cover security, caching, limits, logging, request, and response modifications Maintain programming standards and ensure the usage of Framework pattern for API services Conduct code reviews and build automatic test coverage Develop the CI/CD pipeline for API management tools and code deployment. Utilize problem-solving skills to help your peers in the research and selection of tools, products, and frameworks (which is vital to support business initiatives) Will manage large data API requests Monitor the security of data and API consumption Ensuring stability of API and APIM performance and maintain SLAS Implement OAuth Okta integration for communication between API producers and consumers. Qualifications & Experience 5+ years of proven industry experience; Masters or bachelor’s degree in IT or related fields Strong hands-on development expertise in Java, GraphQL, Junit, Springboot, OpenAPI, SQL, Java, Python, Spark, Flink, Kafka Strong understanding of Twelve-Factor App Methodology Design/Write object-oriented, modularized, clean and maintainable code Good understanding of Integration knowledge of backend, Front end and other 3rd party applications. Solid understanding of API and integration design principles and pattern experience with web technologies. Design object-oriented, modularized, clean, and maintainable code and creating policies in Java, JavaScript, Node JS, Python etc. Experience implementing requirements of the API layer like security, throttling, OAuth 2.0, TLS, certificates, Azure KeyVault, caching, logging, request, and response modifications etc. using API management platform. Experience creating custom policies in Java, JavaScript, Node JS, Python etc. in API management platform. Experience with test-driven development Demonstrated track record of full project lifecycle and development, as well as post-implementation support activities Significant experience of designing, deploying, and supporting production cloud environments like Azure and Kubernetes Experience with Azure DevOps CI/CD Tools to build and deploy Java/API packages Hands-on experience in designing and developing high volume REST using API Protocols and Data Formats. Good understanding of Databases, API Frameworks, Governance Frameworks, and expertise in hosting and managing platform environments like: Spark, Flink, Kafka, SpringBoot, BI Tools like Tableau, Alteryx, Governance Tools like Callibra, Soda, Amazon DeeQu Knowledge of Agile and DevOps methodologies. Additional Qualifications Experience with Azure API and DB Platforms Familiar in NoSQL\NewSQL databases Strong documentation capability and adherence to testing and release management standards Hosting and Managing Frameworks: Spark, Flink, Kafka, Spring Boot, BI Tools like Tableau, Alteryx, Governance Tools like Callibra, Soda, DeeQu Design, development, modification and testing of databases designed to support Data Warehousing and BI business teams Strong documentation capability and adherence to testing and release management standards Familiarity with SDLC methodologies, defect tracking (JIRA, Azure DevOps, ServiceNow etc.) Soft Skills Candidate must have an analytical and logical thought process for developing project solutions Strong interpersonal and communication skills; works well in a team environment Ability to deliver under competing priorities and pressures. Excellent organizational skills in the areas of code structuring & partitioning, commenting and documentation for team alignment and modifications Apollo provides equal employment opportunities regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, veteran status, gender/sex or sexual orientation, or any other criterion or circumstance protected by applicable law, ordinance, or regulation. The above criteria are intended to be used as a guide only – candidates who do not meet all the above criteria may still be considered if they are deemed to have relevant experience/ equivalent levels of skill or knowledge to fulfil the requirements of the role. Any job offer will be conditional upon and subject to satisfactory reference and background screening checks, all necessary corporate and regulatory approvals or certifications as required from time to time and entering into definitive contractual documentation satisfactory to Apollo . Show more Show less

Role & responsibilities 1. Develop and implement comprehensive identity and access management strategies, policies, and procedures. 2. Design, deploy, and manage IAM systems to ensure secure access control across various platforms and applications. 3. Conduct regular assessments of existing IAM processes, systems, and controls to identify vulnerabilities or areas for improvement. 4. Collaborate with stakeholders to define access control requirements based on business needs while maintaining compliance with regulatory standards. 5. Monitor user access rights and privileges to detect unauthorized activities or potential security breaches. 6. Investigate security incidents related to identity management systems and recommend appropriate remediation actions. 7. Stay up-to-date with the latest industry trends, emerging threats, and best practices in IAM cyber security. Preferred candidate profile Key skills: Oracle Identity Manager, Oracle Access Management, CA Siteminder, CA Identity Suite, Saviynt, Sailpoint, NetIQ, Dell One Identity, CyberArk Manager, Novell Identity Manager, Ping, Federate, SSO, LDAP, ISIM, ISAM, IBM Security Identity Manager, IBM Security Access Manager, Forgerock, Forefront Identity Manager, Microsoft Identity Manager, Azure Active Directory, Okta

Job Title: Analytics and Reporting (A&R) – Biometrics Dev Ops Lead Career Level: E Introduction to role Are you prepared to apply your expertise in biometrics and DevOps to make a real impact? As an A&R Biometrics DevOps Lead, you will be a key member of the A&R Product IT DevOps team, managing core A&R applications such as Entimice and SAS GRID. Collaborate with Platform Managers, Product Managers/Owners, Senior Platform Engineers, Release Managers, and Solution/Integration Architects to establish standard processes in software development, business analysis, solution design, enterprise software integration, and project management within the BizDevOps IT Platform Delivery Model. Accountabilities Collaborate with vendors and internal collaborators to define requirements and develop implementation plans. Monitor system change requests and ensure alignment to IT standards. Serve as Technical Subject Matter Expert (SME) for SAS-related applications. Provide guidance and assist in the preparation of system-related specifications and documentation. Maintain day-to-day application systems, identifying and solving issues. Ensure all production changes align with life-cycle methodology and risk guidelines. Work on application enhancements and upgrades as vital. Liaise with internal teams/vendors to address application issues. Communicate effectively with users during planned/unplanned outages. Follow good documentation practices by creating and publishing Knowledge Base Articles (KBAs). Create technical backlogs/Story/Epic in JIRA based on product priority. Essential Skills/Experience Biometrics (A&R) Domain/Technology Bachelor or master’s degree in computer science or life science related field with IT/CRO/Pharma experience with a total of 15 years of experience. Industry experience working or implementing solutions based on CDISC Clinical Reporting Standards (SDTM, AdaM, TLF Reporting). Minimum 7-8 years working experience in SAS GRID related administration. Accredited Certifications SAS Administration from Vendor. Good understanding of SAS Programming & shell scripting, reporting tools, infrastructure. Ensure system security and control procedures are implemented and maintained. Maintain configuration specification documentation for functional and integration configuration. Work with software vendors on product requirements and issues related to the platform. Knowledge of client-server networking and database management. Administration background in SAS Viya 3.5/4.0 environments. Experience with SAS Visual Analytics & Power BI highly preferred. Familiarity with shell scripting & groovy scripting. Experience in R and Python is an added advantage. End-to-end knowledge of clinical trial development processes and associated system landscape. Solid grasp of common industry standard business practices related to clinical trials. Strong knowledge of ICH/G guidelines, 21 CFR Part 11, clinical trial methodology, and software development lifecycle activities. Knowledge of support processes like Incident Management, Problem Management, Change Management. Knowledge or experience with JMP Clinical, JReview, StatXact, CR Toolkit, Pinnacle 21. IT Engineering: Expertise and engineering attitude to help design and implement Clinical Data Solutions adhering to Products on Platform Strategy. Demonstrable ability to handle diverse collaborators and ensure high satisfaction delivery. Ability to work independently in a dynamic environment. Good communication and interpersonal skills to lead customers in urgent situations. Experience in Gxp validated systems implementation and maintenance of applications. Knowledge of Identity management solutions based on AZURE, OKTA, Oauth, Ping Federate/AD technologies. Understanding database concepts for optimizing reporting, data mapping, and programming. Experience in developing Interfaces/Integration between on-premises and SaaS Platform enabled Products using API’s, Web Services (MuleSoft), and ETL (SnapLogic) tech enablers. Knowledge of using/creating build tools and CI/CD (maven, ant, gradle, Sonar). Experience with Cloud Platforms such as AWS, AZURE. Experience working with JIRA, Confluence, Bitbucket, Automated Testing tools. Experience working in agile teams using methodologies such as SCRUM and SAFe & leading a team of 5+ & working in an Agile DevOps model. Experience programming in Java or other object-oriented programming languages. Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system collaborators. Certification in IT delivery framework, Scrum Master, DevOps Lead role. Participate in business requirement gathering and design activities with business & IT collaborators as part of scrum team. Perform delivery activities through Design/Build/Test/Deploy phases for regular releases on A&R platform. When we put unexpected teams in the same room, we fuel bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and daring world. At AstraZeneca, we demonstrate technology to impact patients' lives by developing life-changing medicines. We are a purpose-led global organization that pushes the boundaries of science. Our work directly impacts patients by redefining our ability to develop life-changing medicines. We empower our business to perform at its peak by combining ground breaking science with leading digital technology platforms and data. Join us at a crucial stage of our journey to become a digital and data-led enterprise. Here you can innovate, take ownership, experiment with groundbreaking technology, and solve challenges that have never been addressed before. Ready to make a difference? Apply now! Show more Show less

Job Title: Quality Engineer II About The Team Magnum is an automated underwriting solution built by Swiss Re and helps 70+ insurers across the globe to automate the riskassessment in their Life and Health insurance transactions. Magnum is a market-leading software for automated underwritingworldwide, recognized by The Forrester Wave™ as a leader in Automated Life Insurance Underwriting Engines. Magnum is cateringto a fast-growing base of installed clients with dedicated teams across the world, from the US to Europe and Asia. Our ambition is tobest serve our clients and achieve balanced growth of Magnum products. About Role To maintain ground-breaking propositions for Magnum and support the next wave of innovations, we are looking for a QualityEngineer II – Product Engineering who is enthusiastic about test automation & Cloud Infra test validation. As Sr QA Engineer you will be responsible for designing test scenario, maintaining automation test suite, and continuously improvingthe automation process. Key Responsibilities Responsible to create, update, execute automation tests. Responsible to understand and debug deployment issue on cloud Responsible to understand the application functionality delivered within sprint and able to create test scenario andautomation. Responsible to create test scripts from uses cases/requirement. Responsible to analyse the defects, communicate and follow them to closure. Responsible to maintain the test suites based on various product releases. Responsible to research and constantly improve the Automation frameworks. Responsible to follow automation best practices. Your Qualifications 5-8 years of experience in Test Automation and DevOps. Bachelor's degree level or equivalent in computer science or related field. Strong programming/QA experience and proficient in core java. Experience in testing applications deployed in containerized environments using Docker & Kubernetes. Hands-on experience with YAML/Helm Charts for configuring Kubernetes deployments and managing test environments. Understanding of Azure API management policies. Experience with Failover & Failback testing in cloud-based applications. Knowledge of API gateways, load balancers, DNS and networking concepts in cloud setup. Familiar with authorization servers such as OKTA, azure AD or other Oauth2 supported servers for authentication and access control. Experience testing applications integrated with OAuth2.0, OIDC and JWT-Based authentication flows. Good knowledge in designing test automation frameworks based on java programming language. Working experience in DevOps environment building CI/CD pipelines. Experience in Performance Testing(Jmeter). Agile methodology, Git and JIRA. Strong knowledge of any SQL or No-SQL databases and Queries. Good knowledge with Azure DevOps (Repo, Pipeline, CICD). About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, workingto make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edgeexpertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embracea workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race,ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. Inour inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positionsthat match your skills and experience. About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134167 Show more Show less

🔐 We're Hiring: Subject Matter Expert – Security (Checkpoint & Fortinet) 📍 Location: Hyderabad, India 💼 Designation: Subject Matter Expert – Security 🕒 Experience: 5+ Years (Implementation & Support) Join SHILOCUZ as a Security SME and be at the forefront of next-generation firewall deployments and enterprise security architecture. We’re looking for professionals with deep hands-on expertise in Checkpoint and Fortinet (FortiGate) to secure, optimize, and scale mission-critical environments. 🔧 Key Responsibilities & Technical Skills: Design, deploy, and manage Checkpoint and Fortinet firewalls and security appliances (e.g., FortiManager , FortiAnalyzer ). Extensive hands-on experience in NGFW deployments (FW, IPS, IDS, Remote Access VPN). Strong architecture-level understanding of various deployment modes and real-world use cases. Integrate firewalls with Active Directory, DUO, Azure AD, Okta for MFA and identity-based policies. Deep knowledge of Fortinet hardware components: NP6 , CP9 , Security Processing Units (SPUs) . Configure and manage: Firewall Policies NAT IPSec/SSL VPNs Web Filtering, Application Control Explicit Proxy, Captive Portal, Antivirus, IPS Multicast, Routing (OSPF, BGP) Proficient in CLI-based troubleshooting, including debug commands and packet capture . Experience in implementing Fortinet SD-WAN . Working knowledge of Network Access Control (NAC) – FortiNAC or Cisco ISE. Strong understanding of firewall high availability, failover , and multi-context environments . Familiarity with Site-to-Site VPN (IKEv1/v2), SSL VPN, DMVPN, GRE tunneling . Ability to analyze and respond to real-time security incidents and alerts . Collaborate with infrastructure and app teams to ensure policy compliance. Basic understanding of other security vendors: Palo Alto, Cisco ASA . Working knowledge of Port Security, STP, VTP, SNMP, Syslog . 🤝 Soft Skills & Daily Tasks: Strong analytical and troubleshooting skills Good written and verbal communication Daily firewall health checks, offense analysis, escalation handling Correlate suspicious events with broader application/network activity 🎓 Educational & Certification Requirements: Education: Diploma / Bachelor's / Engineering in Computer Science, Electronics, or related field Experience: Minimum 5 years in relevant firewall implementation/support roles Certifications (Must-Have): Fortinet FCP (Fortinet Certified Professional) or Checkpoint CCSM (Check Point Certified Security Master) 🚀 Why Join SHILOCUZ? At SHILOCUZ, we drive enterprise security through technical excellence. If you're passionate about deploying world-class cybersecurity solutions and ready to take ownership of high-impact projects, we want to hear from you. Show more Show less

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. A Day in the Job As a Senior IT Helpdesk Technician at Sonatype, no two days are exactly the same—but here’s what a typical day might look like: Fielding and responding to helpdesk requests submitted via email, Slack, and our ticketing system, ensuring timely triage, resolution, or escalation in line with SLAs. Supporting both remote and onsite employees, assisting with access issues, device setups, application support, and general troubleshooting across Windows, macOS, and SaaS platforms. Documenting resolutions and runbooks for recurring issues to strengthen our knowledge base and improve future response times. Updating project statuses and task progress within Jira or Zendesk, collaborating with cross-functional teams on ongoing IT initiatives. Participating in weekly team check-ins and async updates to stay aligned with IT priorities, project deadlines, and ticket trends. Providing coverage for teammates during absences, ensuring continuity of support across all time zones where our employees operate. Managing hardware inventory and software licensing, including shipping devices to remote users, tracking asset status, and coordinating with vendors when needed. Identifying patterns in support tickets to recommend and implement improvements or proactive solutions that reduce recurring issues. Collaborating with security and compliance stakeholders to uphold IT policies and support secure, scalable practices. This role requires strong ownership, attention to detail, and a service-first mindset—our team only succeeds when you do. Core Key Soft Skills Empathy & Patience - Understands user frustration, listens without judgment, and calmly guides them through issues — regardless of technical ability. Curiosity & Continuous Learning - Growth Mindset. Self-driven to explore, learn, and improve — whether it’s a new tool, an unfamiliar issue, or an opportunity to optimize a process. Strong Communication Skills - Explains complex technical problems clearly to non-technical users; adapts tone and approach depending on the audience. Accountability & Follow-Through - Takes ownership of issues from start to finish, keeps users informed, and doesn’t let things “fall through the cracks.” Emotional Intelligence Under Pressure - Maintains composure and professionalism during high-stress situations or when dealing with upset users. Team Collaboration & Mentoring - Actively supports colleagues, shares knowledge, and contributes to a culture of trust and mutual respect. Service-Oriented Mindset - Focuses on user experience, not just ticket closure — always aiming to resolve the root cause, not just the symptom. Communication - Fluency in the English language - spoken and written Required Technical Skills (macOS-Centric & Cross-Platform) macOS Diagnostic & Support Expertise Deep familiarity with macOS system architecture, Console logs, Activity Monitor, Disk Utility, and Terminal for troubleshooting. Experience with FileVault, system permissions, keychains, software updates, and MDM-enrolled devices. Troubleshooting common tools like Zoom, Slack, Microsoft Office365, Google Workspace, and printing/network issues. Device Management Experience Comfortable with tools like InTune for Windows and Jamf, Kandji, or Mosyle for macOS deployment, patching, and policy enforcement. Experience supporting iOS and other Apple ecosystem devices is a plus. Basic Cross-Platform Support Familiarity with supporting Windows devices as needed. Advanced Understanding of network basics: Ethernet and Wi-Fi troubleshooting, VPN usage, DNS/DHCP. IT Ticketing Systems & Support Processes Proficient in using and optimizing IT ticketing tools (e.g., Jira Service Desk, Zendesk, or ServiceNow). Skilled in prioritizing, categorizing, escalating, and documenting incidents with an SLA-aware mindset. Mastery of English reading and writing skills is required. Security Awareness & Best Practices Enforces secure end-user behavior (e.g., MFA, passkey, phishing recognition, secure password practices). Familiar with endpoint protection, encryption (FileVault), and basic compliance considerations. Certifications & Experience Experience: 4–6+ years in IT support, ideally in fast-paced software development and user-first environments with Windows and MacOS endpoints, Okta for IAM/SSO, and Google Workspace for productivity apps. Certifications (Nice to Have): Apple Certified Support Professional (ACSP) ITIL Foundation CompTIA A+ or Security+ LI-AL1 At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. Show more Show less