1226 Okta Jobs - Page 31

L2 Technical Support Engineer Are you a skilled problem solver who thrives on tackling complex technical challenges and making a real impact? At Axero, you’ll own critical technical issues end-to-end, support forward-thinking organizations around the globe, and play a pivotal role in shaping the future of digital workplace solutions. Note: This is a fully remote role with required availability during the midnight to 8 a.m. EDT shift to support our global customer base. Who we are At Axero, we built a modern, employee-centric intranet that unifies teams and accelerates growth. Our product connects people, conversations, and documents to bring rhythm to the digital workplaces of our clients, who are some of the world’s most innovative employee-centric organizations, including Toyota, Johns Hopkins University, and Benjamin Moore. We work with clients to expand the value of communication, knowledge management, and collaboration into new areas. We build long-lasting relationships with our clients and our employees, built on integrity, excellence, transparency, and trust. We encourage entrepreneurial mindsets and independent decision-making. Our team is not afraid to fail fast to innovate and push our product to new limits. We are headquartered in New York City but are a 100% remote, global team that works across 10 states and 3 continents. What you’ll do You'll manage and resolve support tickets involving deep technical troubleshooting for web-based applications. You'll diagnose and resolve complex issues related to: Infrastructure & systems: IIS, SQL Server, Elasticsearch (cloud and on-prem). Domain-level configurations: DNS, SSL certificates, and related services. Performance: Site load, network latency, browser compatibility. Third-party integrations, including SSO (SAML, SCIM, cookie-based), and identity providers like Okta, Microsoft Entra, Active Directory, and ADFS. You'll write and execute SQL queries to analyze and resolve data issues. You'll review application and server logs using diagnostic tools to pinpoint regressions, errors, or bugs. You'll troubleshoot front-end issues involving HTML, CSS, and JavaScript. You'll lead and execute customer technical projects, including on-premises installations, cloud upgrades, and change management tasks. You'll communicate clearly with clients via tickets, email, calls, or virtual meetings. You'll collaborate with Product and Engineering teams to escalate bugs, refine features, and represent customer feedback. You'll enhance documentation and knowledge bases for internal and external use. You'll mentor L1 engineers and advocate for customer experience improvements. What you’ll need You have experience supporting SaaS or enterprise web applications. You are proficient in managing and troubleshooting infrastructure components like Windows Server, IIS, and Elasticsearch. You communicate technical concepts clearly to both technical and non-technical audiences. You confidently troubleshoot both front-end and back-end systems using logs and SQL. You handle front-end and integration issues with working knowledge of HTML, CSS, JavaScript, and REST APIs. You use ticketing systems to manage support workflows efficiently. You are comfortable working independently during overnight hours with limited live support. You collaborate asynchronously with global teammates across time zones. You take ownership of your growth and continually seek opportunities to improve support processes and outcomes. You proactively communicate progress and updates without needing follow-ups—keeping tickets, teammates, and stakeholders informed at all times. You will gain experience with these Ownership of high-impact technical issues during a mission-critical support window. Experience leading projects across cloud and self-hosted customer environments. Opportunities to shape product direction via customer advocacy and insights. Hands-on exposure to infrastructure, deployment strategies, and custom solutions. Extra credit for you 3–5 years of experience in technical support or web administration at a SaaS company. Microsoft certifications: Azure Fundamentals or Azure Administrator Associate. SQL Server certification or equivalent training. CompTIA A+, Network+, or ITIL Foundation certification. Experience with UX/UI principles or technical documentation. Familiarity with overnight or global support operations. Reports to: Director, Technical Support Engineering Target Start Date: Immediate Show more Show less

About Cardinal Health International India (CHII) : Cardinal Health International India (CHII) is part of the Cardinal Heath Global Business Services (GBS) team. CHII leverages technology to offer scalable and healthcare solutions to enhance efficiency and improve quality of care across the value chain. Our vision is to build a world class capability center that is an intersection of tech-innovation and learning, empowering our people to build solutions which will solve healthcares most complex challenges. This individual contributor role will be responsible for designing, developing, Integrating, implementing, and supporting applications, systems, and IT products with hands-on experience with IAM services. Knowledge : Hands on experience managing IAM technologies like Okta, SiteMinder, SailPoint IIQ Experience working with Okta Workflows Advanced expertise in reporting and analytical tools like Tableau, Splunk Intermediate expertise in scripting in either PowerShell, Python, bash etc. Experience working on Security best practices based on CIS/NIST CSF or Regulatory frameworks like SOX, HIPAA, GDPR, HITRUST etc. Working experience of Agile methodologies like Kanban, Scrum Proficient in using MS Word, Excel, PowerPoint, Visio/Lucid Chart, Planner/Jira Complexity : Able to corelate and analyze data from multiple IAM systems and create an identity map Able to think both tactically and strategically to develop technical solutions and/or processes for multiple IAM technologies listed above Able to delegate work and provide guidance/document procedures for junior team members on task completion Lead activities around new product evaluations, Proof of Concept, FY project charters Able to identify process, technical or security gaps in the IAM environment and provide solutions on remediation Able to define and implement controls/patterns to comply with IAM best practices and CAH Security and Regulatory policies Supervision : Coach and mentor junior team members on IAM initiatives , career growth & development plan Communication: Strong oral and written communication Able to communicate clearly and effectively to level +2 management as well as to other engineers Able to break down technical jargon into business-friendly terms Other Skills: Able to lead meetings, driving decisions Able to collaborate and coordinate initiatives within and across teams and organizations Able to take accountability for ones actions, is responsive to communications via email, IM, texts and calls, is not afraid to escalate or highlight issues to leadership and is able to set right expectations with peers and leadership on task execution/completion. Qualifications : 9+ years' experience in IT Development projects & bachelors degree in related field or equivalent work experience Master engineer, technologist, and coach with a desire to develop products that positively impact lives. Leader, self-starter, and love to solve problems through technology Strong troubleshooting instincts and ability to learn new technologies Strong interpersonal and communication skills, a good work ethic Aptitude to contribute to strategic goal setting for department/business unit Beware of online recruitment scams Recruitment scams are being run by individuals that are not affiliated with Cardinal Health. These scams attempt to utilize the Cardinal Health brand name and logo in emails or false job postings. Victims of these scams are often asked to provide sensitive personal data, provide banking information, or send fees via check or wire transfer prior to receiving a job offer. During the application process, Cardinal Health will never request or solicit money, bank or credit card information or tax forms, require applicants to purchase equipment or communicate via online chat rooms, Google Hangout, or through social email accounts like Yahoo, Hotmail or Gmail. All legitimate job opportunities are posted on the Cardinal Health careers site. If you have any questions whether a job advertisement or solicitation is a legitimate Cardinal Health job opening, please email us.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking a highly skilled and experienced People Operations Specialist to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in ServiceNow, self-service portal design, and AI chatbot integration . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services. What You’ll Be Doing ServiceNow Process Management & Analytics Design and develop self-service portal on ServiceNow, enabling intuitive access to services and information (include knowledge management) Lead the integration of AI-powered chatbots within the portal to facilitate intelligent case routing, knowledge retrieval, and user support. Design and build ServiceNow process workflows and analyze workflows to streamline operations, reduce handoffs, and improve service levels across HR Design and build SNOW dashboards, and performance analytics to track KPIs, SLAs, and service trends. Ensure ServiceNow internal process documentation is up to date and aligned with business needs. Process Excellence & Continuous Improvement Analyze existing workflows and identify opportunities to streamline operations, reduce cycle times, and improve service quality. Establish and promote standardized best practices, process governance, and cross-functional collaboration. Partner with functional teams (HR, Finance, IT, etc.) to develop and implement best-in-class processes and governance. Stakeholder Collaboration & Change Management Engage with business stakeholders to define requirements for digital self-service capabilities and enhanced customer experiences. Drive adoption of new tools and processes through effective change management, training, and communication strategies. Act as a liaison between Shared Services, IT, and external vendors for ServiceNow and chatbot enhancements. Governance, Compliance & Knowledge Management Ensure all process and service documentation is maintained and aligned with compliance requirements. Champion knowledge management by enabling content curation, lifecycle management, and chatbot integration for easy access to FAQs and SOPs. What You’ll Bring To The Role Education: Bachelor's degree in Business, Engineering, Information Systems, or related field (Master’s preferred). Experience: 8+ years of experience in Shared Services, Process Improvement, or Business Operations with at least 2 years in a leadership or senior specialist role. [or 6+ years with a Master’s degree] Technical Skills: Deep hands-on experience with ServiceNow (e.g., HRSD, ITSM) including portal design and workflow configuration. Demonstrated experience in designing AI-powered self-service portals and integrating chatbots (e.g., ServiceNow Virtual Agent, or third-party tools). Familiarity with natural language processing (NLP) concepts and chatbot training methodologies. Proficiency in data visualization and reporting tools such as ServiceNow Performance Analytics. Soft Skills: Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, and a high degree of organizational acumen. Key Competencies: Strategic and Operational Thinking Process Optimization & Automation Change Leadership Data-Driven Decision Making Cross-Functional Collaboration What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Job Title: HashiCorp Developer (Vault Specialist) Role: Senior Consultant Experience: 5-8 years Location: IN - Bangaluru, Karnataka (Hybrid) Job Summary We are seeking a highly skilled and motivated HashiCorp Developer with over 5 years of experience to join our dynamic Privileged Access Management team. The ideal candidate will possess deep expertise in the implementation, administration, and ongoing support of HashiCorp Vault in enterprise-grade environments. This role involves integration with both on-premises and cloud-native applications, driving automation, ensuring scalability, and delivering secure and efficient secrets management solutions. Responsibilities Vault Implementation & Administration: Architect, implement, and maintain HashiCorp Vault clusters in both development and production environments. Design and manage secrets lifecycle, access policies, token/lease management, and key rotation. Monitor and tune performance, availability, and security of Vault services. Integration Expertise: Seamlessly integrate HashiCorp Vault with various applications and platforms including: On-premise applications Cloud-native services (AWS, Azure, GCP) Languages and frameworks such as PowerShell, Python, Java, and RESTful APIs. Develop plugins and connectors where necessary to support unique application requirements. Automation and Infrastructure as Code (IaC): Drive operational efficiency and scalability using Terraform and AWS Lambda for secrets automation and lifecycle management. Automate Vault provisioning, configuration, and secret injection using CI/CD pipelines. Develop and maintain reusable Infrastructure as Code templates and modules. Scripting and Development: Design robust scripting solutions using PowerShell, Python, and other relevant scripting languages. Automate secrets rotation, onboarding, and offboarding processes. Build integrations and custom tooling for DevOps pipelines and secrets orchestration. Operational Support: Actively participate in on-call rotations and provide weekend support during production deployments or critical issue resolution. Troubleshoot and resolve Vault access issues, integration failures, and performance bottlenecks. Document architecture, processes, and best practices. Required Skills & Qualifications Minimum 5 years of hands-on experience with HashiCorp Vault in an enterprise environment. Strong expertise in secure secrets management, policy enforcement, and access control. Proficiency in PowerShell, Python, Bash, or other scripting languages. Demonstrated experience with Terraform, AWS Lambda, and DevOps automation practices. Knowledge of system security and compliance principles (e.g., secrets rotation, audit logging). Experience with cloud platforms like AWS, Azure, or GCP. Understanding of DevOps CI/CD pipelines and integration with Vault for dynamic secrets management. Preferred Skills (Nice To Have) Experience with CyberArk or BeyondTrust PAM solutions. Familiarity with Kubernetes and Vault Agent Injector. Understanding of enterprise identity providers (LDAP, Azure AD, Okta) and their integration with Vault. Exposure to containerization and microservices security. Behavioral Competencies Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Self-motivated with a proactive approach to learning and implementation. Ability to work in a fast-paced, high-stakes environment with shifting priorities. Certifications (Preferred But Not Mandatory) HashiCorp Vault Associate Certification AWS Certified Solutions Architect or DevOps Engineer Simeio is an equal opportunity employer. If you require assistance with completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to any of the recruitment team at recruitment@simeio.com or +1 404-882-3700. Show more Show less

Job Description: IAM Engineer and Analyst Role This role will participate heavily in ongoing IAM program enhancements, monitor and analyze events to proactively address operational issues and thwart threats to the customer environment. You will be responsible for the following: Define and document business and technical requirements for Identity and Access Management systems, including requirements for establishing role, entitlements, and access definitions, defining the provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes. Participate in IAM projects and initiatives. Work with customer team members, business partners/analysts, and application teams to understand access requirements. Create reports to identify provisioning inconsistencies or conflicts and operationalize processes to regularly identify and remediate issues. Automate or streamline existing processes and workflows. Define, validate, and maintain user access roles. Analyze user access roles and processes to independently assess compliance with defined standards. Support user access re-certifications, as defined by customer policies. Strictly adhere to audit and regulatory controls, as well as IAM standards. Independently identify gaps and propose solutions. Regularly review and maintain documentation to ensure it reflects current processes and procedures and identify opportunities for process improvement. Participate in IAM audits and review access control reports to identify potential risks. Maintain up-to-date knowledge of identity and access management best practices. Required Technical and Professional Expertise Minimum 5+ years of experience working within an IAM capacity, at least 2 years in a seniorlevel capacity Bachelor's degree in computer science, information technology, or a related field or equivalent experience Strong analytical skills Good organizational skills and attention to detail Experience with modern Identity and Access Management concepts Hands-on experience with Role Based Access Control (RBAC), Privileged Access Management (PAM), and Segregation of Duties Subject Matter Expert with Active Directory, Entra ID, and Okta to include IAM-related features (user and group management, file share permissions, federation) Proficient in authentication, authorization, and auto-provisioning services, including Active Directory, Amazon Web Services, SSO, SAML, OAuth, and OpenID Understanding of standard integration protocols, APIs, and connectors Familiarity and practical experience in Agile methodology Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message Familiarity with database concepts and relational databases, such as Microsoft SQL Server Preferred Technical Skills Security domain knowledge Knowledge of IT operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB’s or Network management), security incident and security processes Understanding of ITSM/ITIL processes Detailed knowledge and working experience with Privileged Access Management (PAM) SaaS environments Experience in programming (Perl, Python, PowerShell, Administrative scripting) Experience with dashboards and reporting programming (PowerQuery, PowerBI, ServiceNow Reporting) Understanding of high-availability (HA) and failover implementations for network infrastructure and server systems What You Will Do Design, develop and manage IAM solutions based on best of bread IAM platforms Develop and maintain identity lifecycle workflows and identity mappings Provide subject matter expertise for customer IAM infrastructure not limited to: Single SignOn, access management, identity federation, multifactor authentication (MFA), risk-based authentication (RBA) Support customer business groups to efficiently integrate with IAM platforms and services. Good knowledge of directory servers and LDAP protocol technologies (Active Directory) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who could join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling success of the team/stakeholders. Requirements 2 to 4 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Java Developer (Eng Open IDM)JD Work as a Java-Forgerock Engineer (openAM / openIDM) for DSP project. Develop, test, deliver and support features and the platform. To be successful in this role, you should meet the following requirements: (Must have Requirements) Strong knowledge of object oriented ( OOPS ) & SOLID principles Hands on experience with Java, Maven & Springboot. Must have very good problem solving and coding skills. Good knowledge with dependency injection frameworks, spring-security, oauth, authentication and authorization Must have working knowledge of developing enterprise Java applications. Hands on experience on Java security, memory management and threading mechanism and maintaining code quality. Forgerock knowledge is a plus, or any other Access and Identity management tool like Okta, Sailpoint etc. Must have hands on experience with Java Unit testing frameworks like jUnit, PowerMock, mockito etc Hands on experience of tools Git version control, SonarQube, Lint, Checkmarx etc Basic understanding of CI/CD concepts and Jenkins. Show more Show less

Role Purpose Lead and mature global engineering and technical teams across Identity and Access Management (IAM) domains. Ensure stability, scalability, and continuous improvement of existing IAM platforms. Build and run engineering teams capable of building & delivering new IAM solutions. Develop IAM technical strategy in line with business requirements. Oversee the full lifecycle of IAM solutions including governance, authentication, access management, and SSO. Engage with staff, peers, and senior leaders to align IAM strategy with enterprise needs. Maintain a strong engineering discipline focused on secure, high-quality solution delivery. Apply deep technical acumen and cyber security awareness to manage access-related risks. Drive innovation and transformation in a complex, fast-paced technology environment Key Accountability Promote and improve the maturity of the staff identity operations and admin capability and drive improved risk reduction across the NAB group Security thought leader and encourage and support the assessment and use of emerging security practices Define, influence and support staff identity operations and admin capabilities to enable user centric outcomes Influences and implements solutions to support standardised patterns and drive adoption of the solutions Accountable for improved ROI & optimisations of products and toolsets whilst ensuring consistent security outcomes are achieved Drives a global approach to delivering change and utilises cross functional teams to support and maintain solutions Key Decisions Maintain operational effectiveness of implemented security controls across NAB Change management including requirements validations, design decisions and testing / quality management. Continuous review and adoption of relevant tools and frameworks to improve process and delivery. Key Performance Indicators Provision of service levels according to Service Level Agreements. Operational and system hygiene maintained in adherence to enterprise standards. Take assigned initiatives from inception to successful change deployment across relevant assets and platforms Recognized as a key contributor to the innovation, development and implementation of changes Evidence of process simplification, optimization and automation delivered – quantifiable via cost/time saved. Stakeholder engagement – recognised as ‘trusted advisor’ to the business. Frame and develop enhanced capabilities and services to optimise solutions and products Development and support of talent through elevating technical disciplines Consult and improve cross functional impacts and resolve complex problems. Essential capabilities Build effective relationships and implement technical strategies. Define and implement technical solutions to support business needs. Provide services to guide and assure design of solutions. Develop areas of change in requirements for efficiency, integration, or cost reduction. Provide expertise and technical assurance for key system components. Develop technical evaluations of products, tools, techniques, and methods. Create and contribute to technical strategies. Support project work and "business as usual" environment. Understand the impact of technology change on bank IT systems. Understand risk management, controls, and standard operating procedures. Know policies, regulations, and obligations in technology and business operations. Focus on quality and detail. Excellent documentation and communication skills. Build and lead high-performing, geographically distributed engineering teams. Expertise in IAM domains: authentication, federation, access governance, RBAC/ABAC, provisioning, privileged access. Strong background in engineering best practices: CI/CD, DevSecOps, code quality, testing automation, cloud-native development. Hands-on experience with IAM platforms (e.g., ForgeRock, SailPoint, Okta, Ping, CyberArk, Azure AD). Deep understanding of cyber security principles, risks, and regulatory obligations (e.g., zero trust, least privilege, audit, SoD). Experience Required Over 20 years of overall experience, with 5-10 years experience in different domains of information and cyber security 5-10 years experience in leading large teams A minimum of 5 years leading IAM solution delivery. A career that includes both operational and technical management of capabilities and risk reduction across multiple teams. Tertiary qualification in a Technology discipline or related field CISM, CISSP, IAPP certifications advantageous Relevant Financial Services Industry experience advantageous Show more Show less

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—having a dedicated our financial client focused on your success in today's fast-evolving digital world. Job Title: Senior DevSecOps / CICD Platform Engineer. Location: Bengaluru / Hyderabad. Experience: 8+ years. Job Summary: We are seeking a highly experienced Platform Engineer in CI/CD to lead the design, implementation, and optimization of our continuous integration and continuous delivery infrastructure. This role requires deep technical proficiency, a strategic mindset, and the ability to influence engineering best practices across teams. As a CI/CD Engineering Specialist, you will work closely with software engineers, DevOps teams, and security stakeholders to build and maintain resilient, scalable, and secure delivery pipelines that accelerate software development and deployment. The ideal candidate will also have practical experience: Building and operating CI/CD platforms in regulated, multi-tenant environments. Enabling DevSecOps pipelines that support JavaScript, TypeScript, Node.js, Spring Boot, and containerized workloads. Delivering developer self-service and golden paths via portal-based automation (e.g., Backstage.io). Securing software supply chains and automating risk visibility through tools like Snyk, Chainguard, and Wiz.io. Role and Responsibilities: Next-Gen CI/CD Platform Design and implement container-native CI/CD pipelines using Harness, ArgoCD, and GitHub Actions. Create reusable templates and workflows that support multiple application stacks. Ensure delivery pipelines are secure, scalable, and compliant with audit and regulatory requirements. Administer and enforce GitHub SCM policies across large engineering teams. Artifact & Supply Chain Security Manage artifacts and dependencies using Maven, NPM, NuGet, and Nexus IQ. Integrate security scanning and license validation with Snyk, Chainguard, and StrongDM. Standardize and govern dependency hygiene across CI/CD stages. Observability & DevOps Intelligence Instrument and monitor build environments with Datadog, OpenTelemetry (OTEL), Splunk, and Cribl. Automate analytics and insights using AAI (Automated Analytics & Intelligence) to improve platform reliability. Track compliance and performance metrics across DevSecOps workflows. Automation & Developer Enablement Use Terraform Enterprise and Ansible Automation Platform for infrastructure provisioning. Integrate developer portals (Backstage.io) for self-service environment and pipeline provisioning. Implement secure secrets and identity practices using AWS IAM, KMS, Secrets Manager, and Okta. Required Skills: CI/CD Platform Engineering : Harness.io, ArgoCD, Docker, GitHub Actions, and compliant pipeline design Artifact & Dependency Management: Nexus IQ/RM, NPM, NuGet, Maven, Snyk, Chainguard Software Configuration Management (SCM) : GitHub administration, branching strategies, and Backstage.io integration Nice to Have: Certifications : AWS DevOps Engineer, Certified Kubernetes Administrator (CKA), etc. Experience with monitoring/logging tools (e.g., Prometheus, ELK, Grafana, Datadog, Splunk) Contributions to open-source DevOps or CI/CD tools Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: The Digital Experience Developer in Customer Acceleration will be pivotal in crafting engaging user interfaces for our core customer learning and support platforms, including our learning and knowledge portals, and a broad suite of hands-on labs and certification experiences. Your expertise in modern front-end technologies will directly impact the effectiveness and user experience of our digital education ecosystem, supporting customer success through intuitive and high-performance web applications. You will collaborate with a global team to implement and maintain the front-end for these critical platforms. Responsibilities: Own Front-End Architecture and Development: Lead the front-end development for our customer learning platforms, starting with the customization of our LMS (e.g., Skilljar), and extending to our Community platform and self-service product pages. Build and Maintain User Interfaces: Develop and maintain custom layouts, templates, and interactive components that support labs, certifications, scalable learning pathways, community engagement, and self-service education across all relevant platforms using HTML, CSS, Sass, JQuery, React, and JavaScript. Extend Platform Functionality: Extend the functionality of third-party tools and platforms using front-end scripting, API integrations, and embedded SDKs where applicable to create cohesive experiences. Translate Designs into Reality: Translate design mockups and wireframes into polished, accessible, and responsive user interfaces that align with our design systems. Ensure Quality and Performance: Implement rigorous QA processes, including cross-browser testing, accessibility validation, and performance optimization to guarantee high-quality user experiences. Maintain Design Consistency: Ensure consistency with design systems and contribute to the documentation and governance of shared front-end components across all digital education touchpoints. Drive Innovation: Stay current with front-end trends, tools, and platform capabilities (including new Skilljar features and releases) to drive continuous improvements and innovation across our digital experiences. Document Technical Designs: Create and maintain technical design documentation, specifically for platform customizations (e.g., Skilljar). Collaborate Across Time Zones: Effectively collaborate with team members across different geographies and time zones to achieve project goals. Required Skills: 5+ years of front-end development experience, ideally in a global SaaS or digital education environment, with a focus on customer-facing applications. Strong proficiency in core front-end technologies: HTML, CSS, Sass, JavaScript, and JQuery, with a deep understanding of web standards. Experience with React and its ecosystem. Experience with REST APIs, embedded SDKs, and front-end integration techniques. Experience working with Git/version control systems. Comfortable collaborating effectively across geographies and time zones. Strong attention to detail, a user-first mindset, and the ability to balance fast iteration with scalable front-end architecture. Experience with accessibility best practices and building WCAG compliant interfaces. Preferred Skills: Experience working with Learning Management Systems (e.g., Skilljar), community platforms, or e-commerce/self-service product pages. Experience with PL/SQL and database reporting. Familiarity with front-end testing frameworks. Knowledge of performance optimization techniques for web applications. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. We are looking for a Staff Software engineer who is passionate about writing the tools to integrate and support to build large-scale, high-demand software in a fast-paced agile environment. You will share our passion for test-driven development, continuous integration and automation to produce frequent high-quality releases. Our engineering team is fast, innovative and flexible; with a weekly release cycle and individual ownership. We expect great things from our engineers and reward them with stimulating new projects, emerging technologies and the chance to be part of a company that is changing the cloud computing landscape forever. You will get an opportunity to work in scaling our infrastructure to next generation. Our scale is already huge in running tens of thousands of tests for every commit automatically. This comes with challenges in speed by reducing compute time from days to few minutes. Responsibilities: Major areas of responsibility include: You will be part of the team that builds, maintains, and improves our highly-automated build, release and testing infrastructure. Scripting, tools-building, and automation are paramount to Okta Engineering; everybody automates. You will be creating and coding tools for internal use to support continuous delivery. Team up with Development, QA and OPS to continuously innovate and enhance our build and automation infrastructure Collaborate with peers and stake-holders to create new tools/process/technology. We use the latest technology from AWS and you can experiment, recommend, and implement new technologies in our build and CI system. Work with internal customers to roll-out projects and process, monitor adoption, collect feedback, and fine-tune the project to respond to internal customers’ needs REQUIRED Knowledge, Skills, and Abilities: Experience in developing Continuous Delivery pipelines for a diverse set of projects using Java, Jenkins, AWS, Docker, Python, Ruby, Bash, and more Solid understanding of CI/CD release pipelines. Exposure to cloud infrastructures, such as AWS, GCP or Azure Experience working with Gradle, Bazel, Artifactory, Docker registry, npm registry Experience with AWS, its services, and its supporting tools (cost control, reporting, environment management). Ability to coordinate cross-functional work toward task completion. Experience in Kubernetes is a plus Education and Training: B.S. in CS or equivalent Okta is an Equal Opportunity Employer. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: The Lab Support Engineer on the Customer Acceleration team plays a crucial role in ensuring the seamless operation and scalability of the technical learning environments that empower our training and certification programs and learners. They will be instrumental in maintaining a reliable infrastructure and providing essential support to both internal teams and external users, contributing directly to the success of our educational initiatives. Responsibilities: Environment and Image Management: Design, develop, and manage technical learning environments, including the creation and maintenance of standardized multi-server and workstation images, leveraging virtualization on cloud platforms (AWS) to ensure consistent and scalable resources for training, labs, and exams. Testing and Maintenance: Lead the testing and validation of lab and exam environments, including new deployments, updates, and configurations while ensuring functionality and stability. Perform regular maintenance tasks, including environment health checks and proactive issue resolution. Support & Issue Resolution: Act as the primary point of contact for environment-related inquiries and issues originating from internal teams and external learners within your timezone. Provide timely and effective first-level support, thoroughly investigate and diagnose technical problems within the lab and exam environments, and implement solutions or escalate complex issues as necessary to ensure minimal disruption. Documentation: Create and maintain clear and concise documentation, including environment diagrams, automation scripts, troubleshooting guides, and standard operating procedures. Resource Utilization Monitoring and Forecasting: Proactively monitor the resource utilization of lab environments, analyzing usage patterns based on scheduled classes, exams, and development/testing activities. Provide timely notifications and projected utilization reports to relevant stakeholders, enabling informed capacity planning and cost management. Collaborate Across Time Zones: Effectively collaborate with team members across different geographies and time zones to achieve project goals. Required Skills: 5+ years of development experience, ideally in a global SaaS or digital education environment. Demonstrated quick learner on new processes, tools and best practices. Experience with AWS administration, including provisioning, managing, and maintaining resources within the Amazon Web Services (AWS) cloud platform. Experience building Windows and Linux AMIs. Experience working with Git/version control systems. Preferred Skills: Experience with the Heropa platform. Familiarity with Skilljar LMS and its integrations. Knowledge of Okta or Auth0 products. Understanding of PKI (domain registration, x.509 creation and installation) Experience utilizing Terraform to provision, and manage AWS infrastructure as code. Experience utilizing Java/Junit/Mockito for writing and executing unit tests. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About The Role We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities For This Position Include To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements Include The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The Key Competencies For This Position Include Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work Hours The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moody's TSG is the largest department of Moody's Shared Services. It provides end-to-end technology solutions for Moody's Investors Service and Moody's Shared Services, as well as infrastructure for Moody's Analytics. The development and ongoing support of key ratings and enterprise systems ensure the company's premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moody's Our views matter. So will yours. Further information about "working at Moody's" is available at our Careers Page at www.moodys.com EEO Policy Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Show more Show less

Job Role Position: Security Engineer (L3): System Compliance and Identity & Access Management Work Location: Mumbai Educational Qualification: Bachelor’s degree in Engineering or equivalent Work Experience: L3 (6+ yrs) Certification: Azure Security certification / GCP Security Certification / AWS Cloud Security Certification or similar certifications Flexible on working hours and ready for 24/7 support model. Knowledge & Skills Good knowledge in Security technologies of Azure or GCP or AWS or on-premises Identity and access management Working knowledge on IAM related protocols such as SAML, SPML, XACML, SCIM, OpenID and OAuth Working knowledge on Windows AD, Windows ADFS, Windows AD Sites and Trusts Working knowledge on various identity providers such as Windows AD, Okta, Oracle, PingID Working knowledge of multi-Factor authentication and Privileged Access Management Good understanding of Identity Protection, Identity & Access Solution Migration System Compliance Working knowledge of one of the technology administration & patching like Windows, Unix, DB, MW, Others Hands-on experience with one or more configuration management systems such as Ansible, Chef, or Puppet Knowledge of vulnerability scoring systems (CVSS/CMSS) Good understanding of Windows and Unix administration & patching Work experience with vulnerability assessment tools like Qualys, Foundstone, Rapid7, Nessus and similar Working experience in Public / Private / Hybrid Cloud solutions and their best practices Hands on experience using the various cloud administration portal Hands-on with PowerShell, Python, or other scripting languages Knowledge on Cloud (Azure, GCP, AWS) Security concepts and technologies Provides remediation guidance and prepares management reports to track remediation activities. Knowledge in information security management, compliance principles, practices, laws, rules and regulations Strong understanding on Information technology systems and processes, network infrastructure, data architecture, data processes, and protocols Knowledge in cloud security standard frameworks, architecture, design, controls, technology solutions and service orchestration Skills: security,powershell,identity & access solution migration,windows adfs,data architecture,aws,windows,information security management,ansible,chef,azure security,cloud administration portals,identity protection,gcp security,identity and access management,compliance principles,iam protocols (saml, spml, xacml, scim, openid, oauth),management,cvss,mfa,azure,python,access,puppet,aws cloud security,patching,system compliance,network infrastructure,privileged access management,vulnerability assessment tools (qualys, foundstone, rapid7, nessus),cloud solutions (public/private/hybrid),windows ad,security certification Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced engineering manager to manage teams who are responsible for designing and building how Okta streamlines authentication and synchronization with on-premises 3rd-party directories (e.g. LDAP and Active Directory). You will lead teams of elite engineers, grow the teams, and drive impact and customer satisfaction. You will drive engineering best practices, productivity enhancement, and make our elite engineering team shine. You also share great pride in elegant solutions and strongly believe in designing for scale, rigorous code reviews, automated testing, and an iterative process to build high-quality next generation cloud software. Job Duties and Responsibilities: Establishing clear priorities, expectations, and accountability for individuals and team Collaborate with product management to help define and refine product roadmap Driving the execution and delivery of product features with high quality product by working with cross-functional teams, System Architects, QA, Product and Documentation teams Providing regular feedback, technical guidance, and mentoring to team members Fostering collaborative, engaging and inclusive team environments Maintaining and improving our culture by sourcing and hiring only the most qualified individuals with an eye towards diversity & inclusion Required Knowledge, Skills, and Abilities: 8+ years of experience in developing enterprise cloud software development 5+ years of hands-on technical management experience Experience working with product & program managers to align on objectives, priorities, trade-offs and risk. Excellent communication and collaboration skills for technical discussions. Ability to work effectively with distributed teams and people of various backgrounds Lead, recruit, mentor and retain engineers Preferred skills: Expertise in managing projects written using Java/C#, REST API, JSON. Experience or knowledge of cloud computing services such as AWS/Azure/GCP Experience managing framework/platform team Shipped a large-scale project with cross team dependencies Enjoy communicating to all levels of our customer support and professional services. Knowledge of network security, encryption, identity and provisioning a plus Experience with Directory services (eg: LDAP, Active Directory, Azure Active Directory) Education and Training: Bachelor’s Degree majoring in computer science or equivalent What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: The Architect of Meta-Directory and Lifecycle Management (LCM) Engineering Groups will drive the technology vision for the Software Engineering organization responsible for building a platform that provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. The Meta-Directory and LCM Engineering Groups are responsible for highly impactful customer-oriented products and solutions. The products will be built with ease of use in mind and allow customers to solve hard problems including Delegated Auth, SSO, ETL, and Identity Management via SCIM. You have experience developing enterprise-grade software in an object-oriented language, experience or knowledge in security, authorization, or identity. You will bring out the best in each engineer, hire and develop talent, while ensuring the highest quality of software. Job Duties and Responsibilities: Drive the execution of the vision of Meta-Directory and LCM efforts by partnering closely with Product Management and senior Architects Work with product and engineering teams to scope and plan engineering efforts Identify/Define/Refine Engineering Design processes to streamline product delivery and ensure quality Facilitate project planning and execution of your teams, and across other teams to ensure prompt delivery Participate in role specific engineering rotations geared towards supporting the live operation of Okta’s SaaS Handle customer escalations directly and indirectly through Support Participate in architecture reviews and discussions Collaborate effectively with a matrixed organization of QA, Documentation, Product Management, and UX teams Required knowledge, skills, and abilities: 10 years or more or progressively increasing design and architecture responsibility roles in software engineering, with a strong background in software development Prior experience in identity, authentication, authorization, entitlements, or security Experience working in Agile software development organizations leveraging continuous integration and deployment practices Experience working on low latency, highly scalable, multi-tenant, mission critical systems and large scale (multi-continent) SaaS applications Desirable knowledge, skills, and abilities: Experience building large-scale enterprise software or SaaS products Understanding of Identity and Access Management protocols and technologies (OIDC, SAML, XACML, SCIM, OAuth, Federation, etc.) Understanding of front-end and server-side technologies, and databases (Java, Spring, React, Node.js, GraphQL, MySQL, Graph DB, etc.) Understanding and appreciation for Microservices, Test Driven Development, continuous improvement of systems and address technical debt An engineer or technologist at heart Experience in RESTful API design Education and training: BE / B Tech. Computer Science or related field (MS or MBA or PhD preferred) What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (Web based products or e-commerce preferred) Candidates with lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has: Must have experience installing, implementing, or maintaining one (or more) of the following: LDAP/Active Directory SSO (e.g. SAML, SiteMinder) Email Infrastructure Web Services (consuming or providing) (SOAP, REST) Data Extraction Technologies (e.g. JDBC, ODBC) Network infrastructure Any bi-directional, automated integration between two systems Working knowledge of the components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) Experience administering: Linux/Unix OR Microsoft Server Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex technical systems Proven ability to maintain a professional demeanour when handling complex customer & internal issues An understanding of ITSM, ITIL, or CMDB Preferred Skills Previous experience working with the ServiceNow platform (in particular Authentication/Email/Web Service/Import/Export configurations) Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta Familiarity with Eclipse IDE Experience troubleshooting and optimising web application performance Previous experience in software development or software consulting. Experience providing SaaS support is desirable. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Role : Senior Software Engineer (GoLang & AWS) Location : Noida, Uttar Pradesh, India Job Summary We are seeking a talented and experienced Senior Software Engineer with 4+ years of dedicated experience in developing data-intensive applications and scalable cloud solutions. The ideal candidate will have strong proficiency in Go Programming Language (GoLang) and extensive hands-on experience with Amazon AWS services. You will play a key role in designing, implementing, and deploying robust microservices architectures within a CI/CD environment, focusing on performance, scalability, and reliability. Key Responsibilities GoLang Development : Design, develop, and optimize high-performance, data-intensive applications using Go Programming Language (GoLang). AWS Cloud Solutions : Architect and implement scalable and resilient cloud solutions leveraging a wide range of Amazon AWS services (EC2, S3, SQS, SNS, Kinesis, ELB, Lambda). Microservices Architecture : Implement and deliver microservices to market, ensuring modularity, scalability, and maintainability. API Development & Integration : Implement and utilize APIs, demonstrating a strong understanding of HTTP and REST architecture for seamless system integration. Database Management : Work with both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., DynamoDB/DocumentDB/MongoDB), including writing Stored Procedures, Functions, etc., where applicable. CI/CD & DevOps : Collaborate within a CI/CD environment, contributing to the development and optimization of related tools, pipelines, and processes. Infrastructure as Code (IaC) : Utilize Terraform for Infrastructure as Code (IaC) to manage and provision cloud resources efficiently. Security & Authentication : Implement and integrate with authentication and authorization services like Okta and OIDC. Problem Solving : Diagnose and resolve complex technical issues, ensuring high performance and availability of applications. Collaboration : Work effectively within an agile team, contributing to design discussions, code reviews, and knowledge sharing. Required Skills & Qualifications Experience : Minimum of 4+ years of progressive experience in software development, with a strong focus on data-intensive applications, cloud solutions, and scalable data architectures. Go Programming Language : Proven development experience and proficiency in Go Programming Language (GoLang). Amazon AWS : Extensive hands-on experience with various Amazon AWS services, including but not limited to EC2, S3, SQS, SNS, Kinesis, ELB, and Lambda. API Expertise : Strong experience implementing and using APIs and a solid understanding of HTTP and REST architecture. Microservices : Demonstrated experience in implementing microservices and successfully delivering them to market. Database Skills : Experience with both relational & NoSQL databases, including writing Stored Procedures, Functions, etc. NoSQL Specific : Direct experience with NoSQL databases like DynamoDB/DocumentDB/MongoDB. CI/CD : Experience working in a CI/CD environment, and familiarity with related tools/pipelines/processes. Infrastructure as Code : Experience with Terraform for Infrastructure as Code (IaC). Authentication/Authorization : Experience with Okta and OIDC. Soft Skills : Strong problem-solving, analytical, and communication skills. (ref:hirist.tech) Show more Show less

Job Description IAM Engineer and Analyst Role This role will participate heavily in ongoing IAM program enhancements, monitor and analyze events to proactively address operational issues and thwart threats to the customer environment. You Will Be Responsible For The Following Define and document business and technical requirements for Identity and Access Management systems, including requirements for establishing role, entitlements, and access definitions, defining the provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes. Participate in IAM projects and initiatives. Work with customer team members, business partners/analysts, and application teams to understand access requirements. Create reports to identify provisioning inconsistencies or conflicts and operationalize processes to regularly identify and remediate issues. Automate or streamline existing processes and workflows. Define, validate, and maintain user access roles. Analyze user access roles and processes to independently assess compliance with defined standards. Support user access re-certifications, as defined by customer policies. Strictly adhere to audit and regulatory controls, as well as IAM standards. Independently identify gaps and propose solutions. Regularly review and maintain documentation to ensure it reflects current processes and procedures and identify opportunities for process improvement. Participate in IAM audits and review access control reports to identify potential risks. Maintain up-to-date knowledge of identity and access management best practices. Required Technical and Professional Expertise Minimum 5+ years of experience working within an IAM capacity, at least 2 years in a seniorlevel capacity Bachelor's degree in computer science, information technology, or a related field or equivalent experience Strong analytical skills Good organizational skills and attention to detail Experience with modern Identity and Access Management concepts Hands-on experience with Role Based Access Control (RBAC), Privileged Access Management (PAM), and Segregation of Duties Subject Matter Expert with Active Directory, Entra ID, and Okta to include IAM-related features (user and group management, file share permissions, federation) Proficient in authentication, authorization, and auto-provisioning services, including Active Directory, Amazon Web Services, SSO, SAML, OAuth, and OpenID Understanding of standard integration protocols, APIs, and connectors Familiarity and practical experience in Agile methodology Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message Familiarity with database concepts and relational databases, such as Microsoft SQL Server Preferred Technical Skills Security domain knowledge Knowledge of IT operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB’s or Network management), security incident and security processes Understanding of ITSM/ITIL processes Detailed knowledge and working experience with Privileged Access Management (PAM) SaaS environments Experience in programming (Perl, Python, PowerShell, Administrative scripting) Experience with dashboards and reporting programming (PowerQuery, PowerBI, ServiceNow Reporting) Understanding of high-availability (HA) and failover implementations for network infrastructure and server systems What You Will Do Design, develop and manage IAM solutions based on best of bread IAM platforms Develop and maintain identity lifecycle workflows and identity mappings Provide subject matter expertise for customer IAM infrastructure not limited to: Single SignOn, access management, identity federation, multifactor authentication (MFA), risk-based authentication (RBA) Support customer business groups to efficiently integrate with IAM platforms and services. Good knowledge of directory servers and LDAP protocol technologies (Active Directory) At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . Show more Show less

Apply now » Senior Member Technical Staff Company: NEC Corporation India Private Limited Employment Type Office Location: Noida, UP, IN, 201305 Work Location: Hybrid Req ID: 5074 Description Job Title: Senior Member Technical Staff Organization Name: NEC Corporation of India Ltd. Reporting Relationship : Reporting to Technical Architect Required Skills: ServiceNow Development and ITIL Key Responsibilities Participate in the full software development life cycle: Analysis, Design, Coding, Testing, Training, and Operational Support and development of ServiceNow. Complete development, configuration and workflow administration to support business processes in the platform. Project and people management skill, Good in customer handling Support on business development and provide solutions to various customer base don the requirement Provides analysis of problems while working toward solutions to technical issues. Uses scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow. Proficient with various module of ServiceNow including CSM, ITSM and ITAM etc. Configuration/Customization of the ServiceNow system including workflows. Provide general support, administration and maintenance of the ServiceNow platform, including ITSM, CSM and other ServiceNow applications. Management of platform life-cycle. Monitor and administer ServiceNow Discovery processes in support of software asset management and configuration management. Perform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providers. Develop custom reports for end-users that require assistance with report creation. Provide backup to other team members, as needed, for activities such as CMDB administration, system upgrade and patching, regression testing and releasing of new applications. Programming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within ServiceNow (business rules, script includes, client scripts, transform map scripts, etc.) Advanced ServiceNow skills such as workflow development and custom application development is nice to have. Certified ServiceNow System Administrator, Certified Implementation Specialist or Certified ServiceNow Application Developer. Functional knowledge of ITSM processes and best practices. Experience with other ITSM solutions such as Remedy, Salesforce etc. ITIL v3 Foundation certification or beyond. Experience administering Okta and Active Directory for user administration and authentication. Familiar with web services integrations using SOAP and REST. Proven problem solving and troubleshooting abilities using strong analytical skills and creative thinking. Works directly with IT Management to align ServiceNow with IT organization strategy. well experience as a System Administrator/Developer of a service management application, preferably ServiceNow. Prerequisites Minimum 7 years of ServiceNow development experience. ITIL Knowledge ServiceNow Certifications Base Location: Noida. However, selected candidate has to efficiently & effectively manage travel within country and internationally as per business requirement Specialization Description Technical Project Management requires specific technical knowledge to plan, organize, and control resources, procedures, and timing for a technical process or project including: Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgets Providing technical and analytical guidance to the project team Ensuring adherence to quality standards and review of project deliverables Analyzing and documenting requirements by liaising with a range of users in the organization On some projects, where applicable, manages the integration of vendor tasks and tracks and reviews vendor deliverablesSpecialization Match Note: Para-Professional incumbents update/maintain project schedules and associated resource plans and prepares progress reports. Para-Professional support may be in a Project Management Office (PMO) environment supporting multiple IT Projects. Level Description Typically leads a team of professional level or associate professional staff (typically developing or experienced level) in an organization unit (e.g. department/division). Setting the day-to-day operational objectives for the team. Applies a broad knowledge within a given job area facing typically difficult but not complex problems. Explains facts, policies and procedures to direct reports, customers and stakeholders, ensuring they are understood and followed. May have the resolve conflicts with external parties at times. Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India’s digitization journey continually for the past 70 years. NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms , serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all. With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail , NEC India brings to the table, innovative, seamless solutions for India and across the world. NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat. Specialties IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society. NEC Career Site - LinkedIn Apply now » Show more Show less

Position: Customer Support-Engineer I Location: Bangalore The Opportunity “As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio. You’ll collaborate through innovation with IT, operations teams, product development and product management.” – VP, Customer Support. What You’ll Contribute • Product/Customer support for global clients. • Manage the flow of customer’s incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. • Triage and escalate incidents in a timely manner according to standard operating procedures. • Act as a liaison between engineering and consulting teams to resolve incidents. • Maintain and determine ways to improve the customer experience and always demonstrating a strong client-focus with professional communication. • Maintaining timely, complete and accurate problem status data, resolving routine and complex end-user problems in assigned product areas. • Providing technical upgrade services on these solutions and assisting colleagues involved with prospects or new client implementations. • You will be using/ working on these skills: Linux, SQL, API, basic networking knowledge, Java, Kubernetes What We’re Seeking • Need to have skills: Linux, SQL, API, basic networking knowledge, Java, Kubernetes • Nice to have skills: Kafka, Cassandra, AWS, Elasticsearch\kibana, Python, SAML 2.0, Okta, Git • Bachelor’s degree or equivalent. • Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. • Good customer-facing skills in general to handle phone and emails of clients. • Good understanding about enterprise level application support and infrastructure support. • Good knowledge on cloud platform. • Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. • Ability to prioritize and manage multiple incidents. • Demonstrated ability to interact with diverse customer base successfully. • Knowledge/prior exposure to incident/problem/change management. • Understanding of ITIL framework. • Knowledge of AWS concepts. • Fluency in English. Excellent written and verbal skills. •Willing to participate on-call rotation to support after hours/weekend. Our Offer to You • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Show more Show less

Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while keeping internal customers up to date with status. This individual will be a part of a highly customer service oriented team responsible for effective provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, and business applications. The ideal candidate will have a diverse technical background and experience supporting a large number of internal customers in a fast paced environment. This individual ensures that the level of customer service, timeliness of service requests and incident resolution, and quality completion of assigned projects adhere to Q2s high standards. RESPONSIBILITIES: Provide excellent first contact customer service to our internal customers Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction Setup new employee offices and assist with on-boarding of new Q2 employees Image, configure, test, and distribute workstations to employees Coordinate escalation and resolution of complex issues with the appropriate IT teams Help to maintain a positive and professional work environment Assign appropriate permissions to users in Active Directory Perform regular file archival and data migrations as necessary Collaboratively document, develop, and contribute to Helpdesk continual service improvement Maintain inventory of all corporate assets issued to employees Participate in rotating on-call shifts approximately once per month Provide support for key IT projects Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Perform responsibilities within established SOX and security compliance requirements EXPERIENCE AND KNOWLEDGE: 2-4 years of technical experience in an IT organization Ability to work individually, as a team, and cross-functionally to resolve complex issues Strong customer service, written, and oral communication skills Experience with Active Directory Experience supporting both Windows and Mac workstations Experience providing effective support to remote users Preferred: Advanced Degree in Information Systems, Computer Science, Engineering or related field Experience with Identity Management tools (SSO) Experience with Mobile Device Management tools - (MDM) Experience with A/V and collaboration tools Certification in one or more of the following: MTA, MSCA, Network +, CCENT/CCNA

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About The Role We are looking for experienced product development engineers/experts who could join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling success of the team/stakeholders. Requirements 2 to 4 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law. Show more Show less

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description Design, programmes, debugs, and modify software enhancements and new products used in local, networked, or Internet-related computer programmes. Code may be used in commercial or end-user applications, such as materials management, financial management, HRIS or desktop applications products. Using current programming language and technologies, writes code, completes programming, and performs testing and debugging of applications. Complete documentation and procedures for installation and maintenance. May work with users to define system requirements and necessary modifications. You will report to the Cyber Security Manager, and work in a hybrid capacity from our Hinjewadi - Pune, India office. Your Responsibilities Take end-to-end ownership of customer issues, including initial troubleshooting, identification of cause, and issue resolution. Support Identity Access management cases and Directory Services group in Service Now, including Customer side when is need it. Monitor scheduled jobs, account aggregations, active workflows, as defined in the IAM Operations Manual. Acknowledge and review Incident/request tickets assigned by the Incident Management Tool. Build test cases as defined in the IAM Operations Manual. Collect Role data for disconnected applications from application teams for annual access certification. Certificate renewal, Shared keys creation, and renewal keys. Onboarding new applications. Work on Customer cases for login issues, MFA, or any disconnect application for customer side. Maintain existing and create new SOP's, Flow chart or any Tech Documentations. Help training end-users and colleagues. Respond to and resolve SSO and MFA related incidents, including login issues, authentication errors, and access problems. Help with user provisioning and deprovisioning related to SSO and MFA access levels. Provide technical assistance to users regarding SSO and MFA login procedures, password reset, and device registration. Resolve complex SSO and MFA integration issues across several applications. Maintain SSO and MFA configurations within the chosen platform, ensuring security policies are followed. Monitor SSO and MFA systems for performance issues, potential security threats, and user activity. Configure and Stage Certification Provide end-user support when, for questions related to access certification campaign process for annual and quarterly access certification. Follow up users with open Access Certification Tasks to remind them of outstanding tasks and assist with tool navigation and questions. Kickoff and Closing Certification data for Audit. Create Access Certification Reports Forward Certification reports to HR for quarterly contractor certification or disconnected application owners for annual certifications. Be a subject matter expert within support for OpsIAM. The Essentials - You Will Have 6+years' experience supporting and troubleshooting cloud-based directory services such as Active Directory Services, Azure, SSO, MFA, ADFS, Okta or Auth0. Experience with REST API integration, working knowledge with: Microsoft Word, Excel, PowerPoint, Power Apps, Power BI, ServiceNow ITSM, GitLab, DevOps, SharePoint, Postman, and SQL Server management. A familiarity with usage scenarios of professional experience with one or more scripting/programming languages such as SQL, Bash, PowerShell, C++, Java, Python, JavaScript, C #, JSON, .NET to integrate solutions, increase capabilities, identify opportunities, and ease administration. Experience with manual and automated testing principles, methodologies, techniques, and tools, such as Selenium, Junit or similar. Comfortable leading change in areas outside of subject matter expertise. Good Customer skill and communication. The Preferred - You Might Also Have Bachelor's degree in management information systems, Computer Science, a related IT field or open field with IT experience. Experience administering and supporting Sail Point, or similar solutions. Experience working knowledge of SSO, PAM, AD/AAD, and MFA. Experience Jira/Kanban methodologies. What We Offer Our benefits package includes … Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for experienced product development engineers/experts who could join our flagship VLMS product engineering team to implement the product enhancements and support our global customers. If you are a technology enthusiast and have passion to develop enterprise products with quality, security, and performance, we are eager to discuss with you the potential role. Responsibilities Understand the business requirements and technical constraints and architect/design/develop. Participate in the complete development life cycle. Review the architecture/design/code of self and others. Develop enterprise application features using C#, ASP .NET development framework. Own and be accountable for the Quality, Performance, Security and Sustenance of the respective product deliverables. Strive for self-excellence along with enabling success of the team/stakeholders. Requirements 2 to 4 years of experience in developing enterprise software products Must have strong experience in ASP .NET Web Forms with C# Strong experience in SQL, MS SQL Server Experience in Javascript, JQuery, AngularJS Good knowledge of Web Services, Web API, WCF, LINQ, IIS 7.0+ Knowledge/Experience in SSO integration using LDAP, ADFS, OKTA, PING Knowledge/Experience in HTML5, XML, OOXML, XAML, WPF, CSS, Bootstrap Knowledge/Experience in XSS, SSL, TLS, OWASP standards Knowledge/Experience in DevExpress report, SSRS, Crystal Reports, BI Components Knowledge of Code Quality, Code Monitoring, Performance Engineering, Test Automation Tools We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.