1226 Okta Jobs - Page 19

*IMMEDIATE JOINER REQUIRED" This is a full-time remote role for an OKTA Consulting position with NextGen Identity Pty Ltd. The OKTA Consulting role is responsible for providing consulting and implementation services related to Identity and Access Management (IAM) using the OKTA platform. The OKTA Consulting role will involve working with clients to evaluate their business needs and develop tailored IAM solutions that meet those needs. In addition to consulting services, the OKTA Consulting role will also involve participating in the implementation of the solutions developed Qualifications Experience in Identity and Access Management (IAM) with specialization in the OKTA platform Experience designing and developing IAM solutions for enterprise clients Understanding of cloud-based authentication and authorization protocols such as OAuth and OpenID Connect Experience with programing languages such as HTML, JavaScript, and CSS, Java, C# Experience with Implementing OKTA Identity Governance capabilities. Experience with SCIM integration and use of OKTA as Identity Management platform. Experience with Inline hook & workflow capabiltiies. Comfortable working with clients to understand their business needs, and develop IAM solutions that meet those needs Excellent communication and problem-solving skills with the ability to articulate and present complex concepts effectively to technical and non-technical audiences Bachelor's or Master’s degree in Computer Science or related fields is preferred

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption. Nightfall makes safeguarding sensitive data for every application simple and seamless. Organizations, from startups to global brands, trust Nightfall's software platform and APIs to discover, classify, and protect sensitive data. Responsibilities Be a product expert with a deep understanding of all customer scenarios. Analyze requirements/PRD and create test cases. Perform Web App & API end-to-end testing for all features and prepare test reports. Analyze test results, troubleshoot and report issues to the product engineering team. Find bugs, create detailed bug reports and verify fixes. Reproduce customer-reported issues and enable product engineers to debug. Define approaches and own load & stress testing of features. Requirements 8-10 years of experience as a Software Quality/Automation Engineer. Ability to work in a fast-paced environment with minimal supervision. Ability to solve QA infrastructural problems and can scale it Able to work closely with Product Management and Product Engineering. Experience in scripting with any of the languages like shell, python, perl. Experience of SaaS/cloud-delivered/Web application Testing and API Testing. Understanding of Database concepts with ability to write SQL queries. Experience with various testing tools (Postman, Selenium, etc) and defect management tools (Linear, Jira, etc) on Linux systems. Good to have performance testing experience with tools jmeter, gatling, etc. Good to have security testing experience with tools like Burp, Zap, etc. Preferred educational qualification: BE / BTech / MCA. About Nightfall: Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it's a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We're a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is looking for a highly motivated Commission Analyst to take a role in driving our sales commission plans, calculations, and audit accuracy. Reporting to the Commissions Operations Manager, this role will be working cross-functionally with the Sales Org, Sales Ops, Financial Planning & Analysis, Accounting, Payroll, Legal, and HR teams. This role will be responsible for bonus calculations, commission inquiries, reporting, and analysis. This role will be required to work in US (Pacific Time) hours (9:30pm - 6:30am IST) in the Bangalore office.. What you’ll be doing Prepare system uploads, calculate, and reconcile the commissions payout in accordance with Okta’s monthly/quarterly cadence Assist in onboarding new hires, promotions, and terminations in Xactly Create, distribute and track completeness of sales compensation plans sign-off from sales personnel to ensure compliance with company policies Act as Point of Contact for all commissions related questions and provide thorough and timely answers to the sales and sales management teams and maintain regular customer service via ServiceNow tickets Effective communicator who can take complex logic and scenarios and describe them simply and clearly to various internal parties Develop, maintain, and update tool necessary to sales commissions reporting Create and maintain documentation to effectively manage all sales commission processes Provide cross-functional support regarding commissions related inquiries and requests Maintain, document, and adhere to internal controls to ensure Sox and policy compliance Ad Hoc projects and requests, as needed What You’ll Bring To The Role 1+ years of high-tech company experience (SaaS/Cloud model preferred) in Finance or accounting with minimum 1-2 years’ experience as commissions administrator BS/BA in accounting, finance, economics, or other quantitative fields preferred Minimum of 2 - 4 years’ experience with Xactly or similar compensation tool is highly preferred Very strong Microsoft Excel skills and passion for new technologies Experience with CRM/HRIS systems like Salesforce and Workday is preferred Excellent written and verbal communication skills A team player with a positive, “can do” attitude #EMEA Hours (2pm to 11pm) What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking management leadership to lead a group of admin and developer documentation writers and doc tool engineers. You will report to the Senior Documentation Manager and be responsible for not only managing a team of writers and developers, but also contributing to the documentation, strategy, direction and communication of the Information Development team with a mission to produce high quality content. You will be responsible for ensuring close partnerships with Product Management and our Developer Content Strategy teams. Our product portfolios and engineering organization continue to grow at a rapid rate, and we need the right leadership to help us scale and define the right strategy to take our documentation to the next level! If you are someone who is interested in making a difference, this is the place for you! Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Job Duties and Responsibilities: Work with the Senior Manager, Product Managers and Developer Success to drive the long-term strategy and planning for product and developer documentation in collaboration with other engineering and product teams. Define and plan content projects, set targets, and measure success and effectiveness of deliverables leveraging Agile methodology. Contribute to the content development as we grow our team in the India office. Leverage resources, expertise, and knowledge across multiple projects to ensure attainment of project deliverables from project start to completion. Lead by example and set clear expectations and create a positive work environment that ensures a positive, respectful team environment, fostering collaboration and development. Mentor, guide, train and manage a team of talented & motivated professionals skilled in the art of technical writing and documentation site design. We have development offices in San Francisco, Bellevue, Toronto, and Bangalore. You will be managing writers and doc tool developers in India. Interface with QA, Product Management, Technical Support, and Technical Operations. Minimum REQUIRED Knowledge, Skills, and Abilities: 10+ years of technical documentation experience in admin/end user, developer, and API documentation. 5+ years directly leading and managing technical writers developing software documentation in a scrum environment. Experience with MadCap Flare, DITA, Acrolinx, VSCode, GitHub, Jira, Confluence Experience writing for APIs, SDKs, and embedded systems. Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives. Exceptional collaboration, partnership, presentation, and influencing skills. Proven track record in performance management and career development of individual contributors. Preferred Qualifications Experience in a technology company. Hands-on experience with markdown. Education and Training: Bachelor's degree in English, Communication, Technical and/or Professional Writing, Library & Information Science, Management, related degree or equivalent professional experience. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

As a Junior Consultant in Access Management, your role will involve: Implement and optimization of Identity and Access Management (IAM) solutions for enterprise clients. Gaining hands-on experience with IAM technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and System for Cross-domain Identity Management (SCIM). Supporting senior consultants and project leads in integrating leading IAM platforms like Ping Identity, ForgeRock, Okta, and RSA. Collaborating with cross-functional teams to troubleshoot, test, and document IAM solutions. Continuously learning and developing expertise in IAM frameworks, methodologies, and tools. Deploying SSO, MFA, and SCIM solutions under the guidance of senior consultants, focusing on scalability and user experience. Implementation and integration of identity management solutions using products such as Ping Identity, Okta, and RSA. Collaborate with senior team members to assess client identity management needs and provide input for access management strategies. Provide hands-on technical assistance in configuring and troubleshooting MFA solutions across supported IAM platforms. Help maintain and support SCIM-based provisioning and de-provisioning processes to ensure identity lifecycle management. Participate in troubleshooting access and identity issues, escalating complex problems to senior team members. Adopt access management best practices, toolsets, and methodologies. Contribute to developing and maintaining comprehensive documentation for identity and access management solutions. Stay informed about IAM trends and technologies through training and collaboration with the team. Bachelor’s or master’s degree in computer science, Information Technology, Cybersecurity, or a related field. Implementing and managing Access Management solutions under the guidance of senior team members, focusing on SSO, MFA, and SCIM. Gain hands-on experience working with IAM technologies such as Ping Identity, Okta, RSA, or Azure AD. Apply identity protocols like SAML, OAuth, and OpenID Connect to support client requirements. Develop foundational scripting and automation skills using tools like Python, PowerShell, or Bash for basic IAM automations tasks. Support role-based access control processes to maintain identity lifecycle management. Collaborate with team members and clients to troubleshoot identity and access-related issues effectively. Build communication and problem-solving skills by contributing to the delivery of impactful IAM solutions. Ping Identity Certified Administrator (Level 1) Okta Certified Administrator

Full Stack Developer Experience: 5 to 8 years Role Type: Full-time Responsibilities Lead the development of scalable web applications using React and Node.js. Collaborate with enterprise API and GenAI teams to understand and integrate their services. Design and implement RESTful APIs and backend services. Guide junior developers and conduct code reviews. Ensure adherence to coding standards and best practices. Skills Required: Proficiency in React, Redux, Node.js, Express.js. Experience with PostgreSQL, AWS (S3, RDS), and OKTA integration. Ability to understand and integrate with enterprise APIs and GenAI applications. Strong understanding of CI/CD pipelines and DevOps tools. Excellent problem-solving and leadership skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Experience Required: 3+ Years Employment Type: Full-Time WHO WE ARE: TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin T empleton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes. We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes. In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions. OUR VALUES: Go with your GUT • Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses. • Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully. • I Win for T eamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together. As part of TIFIN's technology division, you will play a critical role in enabling the company's growth by developing highly scalable applications that provide practical solutions to clients in the financial services- domain. You will design, build, test, and maintain scalable and stable-the-shelf applications or custom-built technology solutions to meet business needs.About the Role: We are looking for a proactive and detail-oriented Systems Administrator – IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end-user devices, and maintaining a secure and efficient IT environment. Key Responsibilities: Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management – onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well. Review IT infrastructure and provide improvement recommendations following best practices. Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements: Bachelor’s degree in Computer Science, IT, or related field. Minimum 3 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Good to Have: Experience with identity and access management tools (e.g., Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e.g., PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP , or Azure.

Job Profile: Infosec Analyst 4 Location: Bangalore | Karnataka Years of Experience: 7 - 10 ABOUT THE TEAM & ROLE Swiggy is seeking a highly capable and hands-on SaaS Application Administrator to join our dynamic SaaS App IT team. This role is ideal for a technically skilled professional with deep experience in SaaS platforms, automation, and identity and access management (IAM/IDAM). The candidate should be able to manage and optimize SaaS ecosystems, build integrations, and ensure applications are secure, scalable, and aligned with business goals. What qualities are we looking for? Proficient in managing SaaS applications such as Google Workspace, Azure AD/Intune, Oracle, Snowflake, Databricks, GitHub . Strong hands-on experience with IDAM platforms (e.g., Azure AD, Okta, Ping Identity, SailPoint). Skilled in scripting and automation using PowerShell, Python, or similar tools. Deep understanding of IAM protocols and standards: SAML, OAuth, SCIM, LDAP . Familiar with Zero Trust security models and cloud-native security best practices. Analytical and detail-oriented with a process-driven mindset. Strong problem-solving and troubleshooting capabilities. Excellent communicator, able to explain technical details clearly to non-technical stakeholders. Self-starter who thrives in collaborative and fast-paced environments. Qualifications Bachelor’s degree in computer science , Information Technology, Engineering , or a related field. 7+ years of experience in systems engineering, SaaS administration, and cloud integration. Relevant certifications (e.g., Azure Administrator Associate, Okta Certified Admin, Google Workspace Admin ) are a plus. Experience with platforms like Microsoft 365, AWS, Google Workspace, Snowflake, Atlassian . Familiarity with development tools (e.g., Github, Jira ) and CI/CD best practices. Proven track record in security, compliance, automation , and incident resolution. What will you get to do here? SaaS Platform Management: Oversee deployment, configuration, integration, and maintenance of SaaS applications. Automation & Integration: Design and implement automated workflows and API-based integrations using scripting languages (PowerShell, Python, Bash). Identity & Access Management (IDAM): Administer identity platforms (Azure AD, Okta, Google Identity, SailPoint, Ping Identity) and manage SSO, MFA, JIT provisioning, and RBAC. Security & Compliance: Enforce security controls (Zero Trust), monitor threats, and ensure compliance with standards like GDPR, SOC 2, and ISO 27001. Monitoring & Reporting: Track performance, analyze logs, optimize license consumption, and generate stakeholder reports. Technical Support & Enablement: Act as a Subject Matter Expert, resolve complex issues, and mentor junior engineers. Continuous Improvement & Innovation: Stay updated on industry trends and recommend improvements to our SaaS ecosystem. Visit our tech blogs to learn more about some the challenges we deal with: https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6 https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4 https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Role & responsibilities Collaborate with business stakeholders, Developers to gather and analyze requirements for IAM systems. Assist in the design, implementation, and configuration of IAM solutions (e.g., Okta,SailPoint IDN, etc.). Hands-on experience with IAM platforms ( SailPoint IDN ) and integration experience with ServiceNow and any IAM tool. Work closely with application teams to integrate IAM solutions with enterprise software (ERP, CRM, HRIS, etc.). Manage the creation, modification, and deletion of user accounts, roles, permissions, and access policies. Perform troubleshooting of IAM-related issues, including access problems, system failures, and performance bottlenecks. Experience with user provisioning, role-based access control (RBAC), and identity governance. Knowledge of directory services (e.g., Active Directory, LDAP). Ensure that IAM policies, standards, and best practices are followed for identity governance and lifecycle management. Perform user provisioning, de-provisioning, and role-based access management across various systems and applications. Document IAM processes, configurations, and procedures for knowledge sharing and auditing purposes. Support security assessments, risk assessments, and vulnerability management activities related to identity and access control. Provide IAM-related training and support to end users and other IT staff. Strong analytical, problem-solving, and troubleshooting skills. Work Mode - Hybrid Shift Timing- 2pm-11pm (UK Shifts) Location- Chennai, Bangalore, Pune, Mumbai, Coimbatore. Interested Candidate kindly share your resume to this mail ID - vaishali.g@bahwancyber.com

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Title: Architect, Meta-Directory and LCM Groups Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: The Architect of Meta-Directory and Lifecycle Management (LCM) Engineering Groups will drive the technology vision for the Software Engineering organization responsible for building a platform that provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. The Meta-Directory and LCM Engineering Groups are responsible for highly impactful customer-oriented products and solutions. The products will be built with ease of use in mind and allow customers to solve hard problems including Delegated Auth, SSO, ETL, and Identity Management via SCIM. You have experience developing enterprise-grade software in an object-oriented language, experience or knowledge in security, authorization, or identity. You will bring out the best in each engineer, hire and develop talent, while ensuring the highest quality of software. Job Duties and Responsibilities: Drive the execution of the vision of Meta-Directory and LCM efforts by partnering closely with Product Management and senior Architects Work with product and engineering teams to scope and plan engineering efforts Identify/Define/Refine Engineering Design processes to streamline product delivery and ensure quality Facilitate project planning and execution of your teams, and across other teams to ensure prompt delivery Participate in role specific engineering rotations geared towards supporting the live operation of Okta’s SaaS Handle customer escalations directly and indirectly through Support Participate in architecture reviews and discussions Collaborate effectively with a matrixed organization of QA, Documentation, Product Management, and UX teams Required knowledge, skills, and abilities: 10 years or more or progressively increasing design and architecture responsibility roles in software engineering, with a strong background in software development Prior experience in identity, authentication, authorization, entitlements, or security Experience working in Agile software development organizations leveraging continuous integration and deployment practices Experience working on low latency, highly scalable, multi-tenant, mission critical systems and large scale (multi-continent) SaaS applications Desirable knowledge, skills, and abilities: Experience building large-scale enterprise software or SaaS products Understanding of Identity and Access Management protocols and technologies (OIDC, SAML, XACML, SCIM, OAuth, Federation, etc.) Understanding of front-end and server-side technologies, and databases (Java, Spring, React, Node.js, GraphQL, MySQL, Graph DB, etc.) Understanding and appreciation for Microservices, Test Driven Development, continuous improvement of systems and address technical debt An engineer or technologist at heart Experience in RESTful API design Education and training: B.S. Computer Science or related field (MS or MBA or PhD preferred) What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Access Management Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Access Management team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. Passwordless is the future of identity and authentication, which is why we, at Okta, have made it our goal to redefine how users authenticate to services. Devices are central to our mission. The Okta Verify app that facilitates passwordless authentication is available for iOS, Android, MacOS and Windows. Join our team! We’re building a world where Identity belongs to you. About The Role We’re looking for an Engineering Manager to lead the Backend Foundations team. Operating under the larger Access Management group, the Backend Foundations team supports our mission by building easy to use libraries, and scalable frameworks. The Foundations team is central to our success in this mission and ensures that we can ship innovation in a fast, reliable and secure manner. The Engineering Manager will be responsible for managing a team of Java fullstack software engineers. What You’ll Be Doing At a high level, you’ll be managing your team’s goals, contributing to product strategy and helping to develop your employees. More specifically, you will - Collaborate cross-functionally and across teams, with responsibility for the product, team health, and customer satisfaction. Contribute to defining the strategic direction (product & technical) and roadmap for the team. Ensure technical leadership is being provided to the engineers on the team in terms of scalable and maintainable systems. Ensure a high-quality bar through testing and testing automation. Participate in and enable key team processes to organize & deliver key projects with high business impact. Build a team for the long term, including creating a collaborative working environment, recruitment, and developing existing talent. Drive career management discussions, including setting expectations and removing blockers, and feedback and coaching opportunities. Required Skills, Attitude and Knowledge: 3+ years managing engineering teams, balancing new feature/product development and maintaining existing features. Experience in stakeholder management, including alignment, prioritization, communication, and receiving and incorporating feedback. Demonstrated focus on delivering outcomes, balancing constraints and tight deadlines. 7-10 years of prior software development experience with Java or other backend technologies. While this role is a people management one, you’ll still need to bring relevant technical experience to ensure sound technical decision-making. Experience and strong opinions on SDLC with testing automation & release orchestration using gating feature flags & configuration mgmt, and CI / CD platforms. Demonstrable knowledge of secure web development fundamentals, fault-tolerant systems, and knowledge of cloud technologies. Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies: Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Develops Talent: Developing people to meet both their career goals and the organization’s goals. Drives Results: Consistently achieving results, even under tough circumstances. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Job description: Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ͏ ͏ Mandatory Skills: OKTA - Identity and Access Management . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Summary: As a Senior Solution Engineer, you are a technical advisor and customer strategist, engaged across the customer lifecycle—from pre-sales discovery and solution design to post-sales enablement, implementation oversight, and value realization. You drive outcomes, build trust, and scale adoption through both strategic and hands-on execution. K ey Responsibilities ● Engage from Day 0: Lead discovery, identify gaps, and co-create value roadmaps. ● Deliver tailored demos, proofs of concept, and technical win strategies. ● Define SoWs and solution architectures that align to customer goals. ● Oversee deployment quality, readiness checks, and performance optimization. ● Act as an advisor during implementation and post-go-live phases. ● Conduct QBRs, MBRs, architecture reviews, and deliver value realization plans. ● Monitor license utilization, usage metrics, and time-to-value KPIs. ● Influence renewals and expansions through strong technical credibility. Required Skills & Experience: ● 6+ years in solution engineering or technical architecture roles. ● Mastery of modern data clouds (Snowflake, Databricks, Cloudera). ● Proficient in RBAC/ABAC policy management, masking, tagging, and access control. ● Experience with container orchestration (Kubernetes), IaC (Terraform), and SSO (Okta, Azure AD). ● Exposure to metadata platforms (Atlan, Collibra, Unity). ● Capability to perform health checks, RCA, and platform audits. ● Track record of leading customer success programs and influencing commercial growth. Preferred Qualifications: ● Cloud certifications (AWS, Azure, GCP), or data security (CISSP, CIPP). ● Experience in regulated industries (finance, healthcare, public sector). ● Strong API/scripting knowledge (Python, REST, CLI-based automation). ● Experience mentoring or enabling junior SEs or partner teams. What You'll Gain: ● Strategic ownership of customer success from qualification to expansion. ● A voice in shaping product evolution and delivery best practices. ● Career path to Principal, Field CTO, or leadership in Customer Engineering. ● Opportunity to work on the frontier of data security and governance at scale.

DigiTaiken Tech LLP Job Title: Okta Solution Architect Location: Noida or Mumbai, India Employment Type: Full-Time Experience Level: Senior (8+ years) About the Role We are seeking a seasoned Okta Solution Architect to lead the design and implementation of robust IAM solutions using Okta's platform. The ideal candidate will possess deep technical expertise in Okta services and a strong understanding of security frameworks. This role involves collaborating with cross-functional teams to deliver secure and scalable identity solutions that align with business objectives. Key Responsibilities Solution Design & Architecture: Lead the design of Okta-based IAM solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Lifecycle Management, and Universal Directory. Integration & Deployment: Integrate Okta with various on-premises and cloud-based applications (e.g., Active Directory, LDAP, SaaS platforms) and oversee deployment processes. Stakeholder Collaboration: Work closely with business and technical stakeholders to gather requirements and translate them into effective IAM solutions. Security & Compliance: Ensure solutions adhere to security best practices and compliance requirements (e.g., GDPR, HIPAA, SOC 2). Technical Leadership: Provide guidance and mentorship to team members on Okta platform usage and administration. Continuous Improvement: Stay updated with Okta product updates and emerging IAM trends to recommend improvements. Qualifications Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: Minimum of 8 years in IT, with at least 3 years focused on Okta and IAM solutions. Certifications: Okta Certified Professional, Administrator, or Consultant certification preferred. Technical Skills: Proficiency in authentication protocols such as SAML, OAuth 2.0, and OpenID Connect. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Familiarity with scripting languages (e.g., Python, PowerShell) for automation. Strong understanding of IAM concepts, including RBAC and PAM. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Preferred Qualifications Experience with Identity Governance products (e.g., SailPoint, Saviynt). Knowledge of web services (REST/SOAP) and API authentication standards. Understanding of cloud security frameworks and best practices. Why Join Us? Opportunity to work on cutting-edge IAM solutions with a focus on security and scalability Collaborative work environment that values innovation and continuous learning Competitive compensation and benefits package. Career growth opportunities in a rapidly evolving field. If you are passionate about identity management and have the expertise to architect secure and efficient Okta solutions, we invite you to apply for this exciting opportunity.

Job Summary: We are seeking a UI / Frontend Lead Architect to drive the technical vision and architecture of scalable, cloud-native frontend applications. The ideal candidate should have deep expertise in HTML5, CSS3, JavaScript , and modern frameworks like React and Next.js , with hands-on experience in headless CMS architecture and building global design systems . Proficiency in Azure services , API integrations, and cross-platform connectivity is essential. Key Responsibilities Define and lead the architecture of large-scale, performant frontend applications Architect and guide frontend integration with headless CMS platforms (e.g., Contentful, DotCMS) Very good if the knowledge is on dotCMS or any CMS platform knowledge is good Collaborate with cross-functional teams to deliver seamless API integrations across applications Leverage Azure services including Front Door , Key Vault , and App Services for secure, scalable deployments Guide technical decisions across projects involving cloud-native frontend frameworks Mentor development teams, conduct architecture reviews, and ensure adherence to best practices Work with DevOps teams on CI/CD pipelines, version control, and cloud deployments Ensure accessibility, performance, and SEO standards are embedded in all solutions Collaborate with product and UX to translate business goals into scalable UI solutions Drive implementation of reusable components and global design systems across teams Implement Agile methodologies and effectively lead Scrum ceremonies. Provide strong technical leadership and clear communication across teams. Propose scalable and efficient solutions based on business requirements. Actively engage in cross-team collaboration and discussions with leadership. Navigate technical and business negotiations with confidence and clarity. Drive innovation with a strategic and forward-thinking mindset. Must-Have Skills: Strong experience with HTML5, CSS3, JavaScript , and modern frontend architecture Expert in React , Next.js , and reusable component design using Atomic Design principles Deep understanding of headless CMS architecture (e.g., Contentful, DotCMS) Experience with Azure Front Door , Key Vault , App Services , and general cloud knowledge Solid background in RESTful API integration , OAuth, and secure client-side development Proven experience in architecting frontend layers for multi-application ecosystems Good to Have: Exposure to Velocity scripting and templating languages Familiarity with Storybook and component documentation tooling Working knowledge of accessibility (WCAG) , performance optimization , and web vitals Understanding of micro frontend architecture Knowledge on cloud platforms AWS, Azure is a plus Project Management is a plus and SCRUM entry level certification Experience in integrating with IDPs like Azure B2C, Okta for authentication using SAML or OpenID protocol.

Job Profile: Infosec Analyst 4 Location: Bangalore | Karnataka Years of Experience: 7 - 10 ABOUT THE TEAM & ROLE Swiggy is seeking a highly capable and hands-on SaaS Application Administrator to join our dynamic SaaS App IT team. This role is ideal for a technically skilled professional with deep experience in SaaS platforms, automation, and identity and access management (IAM/IDAM). The candidate should be able to manage and optimize SaaS ecosystems, build integrations, and ensure applications are secure, scalable, and aligned with business goals. What qualities are we looking for? Proficient in managing SaaS applications such as Google Workspace, Azure AD/Intune, Oracle, Snowflake, Databricks, GitHub . Strong hands-on experience with IDAM platforms (e.g., Azure AD, Okta, Ping Identity, SailPoint). Skilled in scripting and automation using PowerShell, Python, or similar tools. Deep understanding of IAM protocols and standards: SAML, OAuth, SCIM, LDAP . Familiar with Zero Trust security models and cloud-native security best practices. Analytical and detail-oriented with a process-driven mindset. Strong problem-solving and troubleshooting capabilities. Excellent communicator, able to explain technical details clearly to non-technical stakeholders. Self-starter who thrives in collaborative and fast-paced environments. Qualifications Bachelor’s degree in computer science , Information Technology, Engineering , or a related field. 7+ years of experience in systems engineering, SaaS administration, and cloud integration. Relevant certifications (e.g., Azure Administrator Associate, Okta Certified Admin, Google Workspace Admin ) are a plus. Experience with platforms like Microsoft 365, AWS, Google Workspace, Snowflake, Atlassian . Familiarity with development tools (e.g., Github, Jira ) and CI/CD best practices. Proven track record in security, compliance, automation , and incident resolution. What will you get to do here? SaaS Platform Management: Oversee deployment, configuration, integration, and maintenance of SaaS applications. Automation & Integration: Design and implement automated workflows and API-based integrations using scripting languages (PowerShell, Python, Bash). Identity & Access Management (IDAM): Administer identity platforms (Azure AD, Okta, Google Identity, SailPoint, Ping Identity) and manage SSO, MFA, JIT provisioning, and RBAC. Security & Compliance: Enforce security controls (Zero Trust), monitor threats, and ensure compliance with standards like GDPR, SOC 2, and ISO 27001. Monitoring & Reporting: Track performance, analyze logs, optimize license consumption, and generate stakeholder reports. Technical Support & Enablement: Act as a Subject Matter Expert, resolve complex issues, and mentor junior engineers. Continuous Improvement & Innovation: Stay updated on industry trends and recommend improvements to our SaaS ecosystem. Visit our tech blogs to learn more about some the challenges we deal with: https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6 https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4 https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. We are looking for a highly skilled Software Engineer with expertise in Continuous Integration (CI) and Test Frameworks to support teams in India and drive improvements in automation, testing, and deployment processes. The ideal candidate is proactive, detail-oriented, and a strong collaborative problem solver , with a passion for optimizing CI pipelines and ensuring high-quality software delivery. Responsibilities: CI/CD Debugging & Maintenance: Troubleshoot and optimize CI pipelines, resolving failures and reducing test execution time. Test Automation & Frameworks: Design, implement, and maintain test automation frameworks(JUnit, TestNG, Selenium, Appium, etc.). Maven & Build Optimization: Manage and enhance Maven-based builds, ensuring smooth dependency management and efficient test execution. Scripting & Infrastructure: Develop automation scripts (Python, Bash, Groovy) to optimize CI/CD workflows and automate repetitive tasks. Splunk & Monitoring: Utilize Splunk and other monitoring tools to analyze application logs, debug failures, and improve system observability. Docker & Containerization: Work with Docker for containerized test environments and CI/CD efficiency. Support & Collaboration: Provide on-call support to India-based teams, assist with debugging test failures, and drive best practices. Documentation & Training: Support internal training initiatives to document processes, author troubleshooting guides, and conduct training sessions on CI/CD, test automation, and debugging techniques. Process Improvements: Drive initiatives to improve efficient test automation, CI/CD reliability, and release workflows.Security & Compliance: Ensure all CI/CD and test automation processes follow security and compliance best practices. Requirements: 3+ years of experience in CI/CD pipeline management and test automation. Expertise in CI tools (Jenkins, CircleCI, GitHub Actions, Buildkite, etc.). Experience with containerization and orchestration (Docker). Experience with Maven-based builds, ensuring smooth dependency management and efficient test execution. Strong knowledge of test automation frameworks (JUnit, Selenium, PyTest, TestNG, etc.). Experience in scripting and automation (Python, Bash, Groovy, etc.). Familiarity with monitoring tools (Splunk, ELK, Prometheus) for test observability and debugging. Strong problem-solving skills with the ability to debug CI/CD failures and test automation issues. Excellent communication and collaboration skills to work with the US team and support India engineering teams. Excellent at CI test pipeline debugging. This role includes participation in an on-call support. Preferred Qualifications: Hands-on experience with infrastructure as code (Terraform, Ansible, etc.) and cloud providers (AWS, GCP, Azure). Bitbar Testing & Support: Prior experience of Bitbar for mobile and web test automation, troubleshoot issues, and provide guidance on best practices. Knowledge of performance testing and security testing in CI pipelines. Exposure to machine learning-driven test automation. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Key Responsibilities: Develop and implement governance strategies, policies, frameworks, and procedures in a multi-cloud environment (GCP, AWS, Azure) to standardize business operations and ensure compliance with regulatory requirements and regulations (SOC 2, HIPAA, GDPR, FedRAMP) Work with security teams to effectively enforce Identity and Access Management (IAM) policies and network security best practices across the organization Develop and maintain dashboards that would track cloud governance metrics such as security posture, timely key rotation, and compliance Collaborate with diverse stakeholders to identify service level objectives (SLOs), key performance indicators (KPIs), and metrics for measuring operational efficiency and compliance Work closely with IT, Finance, Security, DevOps, Cloud Architects, and Product Engineering development teams to maintain consistent governance controls across all environments This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States. Requirements: 3+ years of working in cloud environment (experience with GCP is highly preferred) 3+ years of working with modern public cloud services such as EC2, VPC, S3/GCS, IAM, and AWS/GCP CLI Hands-on experience with cloud security controls, identity and access management (IAM), network security, encryption, and data protection tools such as GCP Organization Policy, AWS Config, or Azure Policy Proficiency in CI/CD programming, scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible) for cloud governance and infrastructure management Knowledge of automation principles and Infrastructure-as-Code (IaC) tools such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM) Experience establishing and maintaining strong working relationships with a wide variety of business groups (Development, Product, Network Engineering, Voice Engineer, Security, etc.) and being able to translate technical information into business-friendly language Preferred Qualifications: Bachelor’s degree in Computer Science, Engineering, or other relevant technical field Knowledge of Kubernetes best practices Experience with Microsoft Active Directory Federation Services (ADFS) Experience with Okta integration Result orientated, self-starter AWS certified GCP certified Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.