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25.0 years
2 - 6 Lacs
Pune
Remote
Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Job Description: IT Field Support Specialist We are seeking a skilled IT Field Support Specialist to join our team, providing exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader, and we are looking for a stellar representative to deliver above-and-beyond service to our client. Key Responsibilities Concierge-Level Customer Experience: Deliver premium, white-glove support to internal employees via face-to-face interactions, chat, and phone, stressing the importance of high-quality service in every interaction. Prompt Walk-Up Support: Provide immediate and efficient assistance to users who visit the support desk, ensuring a quality and timely resolution . Proactive Communication: Keep users consistently informed about the status of their IT incidents, requests, and problems, maintaining transparency and service excellence . User Education: Equip users with knowledge of basic IT functions and new technologies to improve their efficiency, ensuring quality understanding and adoption . Network Connectivity & AV/VC Troubleshooting: Diagnose and resolve issues related to digital authentication, remote access, secure Wi-Fi, wired network connections, and Audio Visual/Video Conferencing (AV/VC) systems , guaranteeing reliable and high-quality performance . Software & OS Support: Offer technical support for a wide array of applications and tools, including Office Suite, RSA, Okta, Zoom, WebEx, Jabber, and both Mac and Windows operating systems, always aiming for top-tier support quality . Inventory Management: Maintain accurate local inventory, conduct regular stockroom audits, and manage stock levels effectively, contributing to overall service quality and efficiency . Hardware Lifecycle Management: Handle hardware recovery for departing employees and laptop replacements, and coordinate e-waste disposal services, ensuring smooth and quality-controlled processes . This role requires a proactive individual who can independently manage AV/VC support, troubleshoot issues promptly, and maintain high-quality service standards. Skills Summary: Proficient in Windows 7/10 Enterprise Environment and Mac OS X (El Capitan, Sierra, Catalina). Excellent multi-tasking, time management, and ability to thrive in fast-paced, high-pressure environments. Flexible and resilient, adaptable to high-change environments, and open to new concepts/processes. Strong verbal and written communication skills for customer interactions, with a friendly and sociable personality. Working knowledge of Active Directory and basic AD administration. Minimum 1 year of inventory management experience and 2 years of imaging and deployment experience. Knowledge and experience with ServiceNow, JAMF, BigFix, and other device management/service delivery software. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Posted 4 weeks ago
5.0 years
6 - 8 Lacs
Bengaluru
On-site
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With thousands of pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. ~20,000 organizations trust Okta to help protect the identities of their workforces and customers. Okta is in profitable growth mode. We are seeking an experienced, self-motivated Finance Senior Financial Analyst who will be a key player in, and is truly excited about, driving and effectively scaling Okta's growth. This role will report into the Senior Finance Manager on the FP&A Global Capabilities Center (GCC) team, and is a fantastic opportunity for a candidate who wants to be part of a dynamic FP&A organization that is operating at an accelerated pace and scaling for the future. The ideal candidate has strong analytical skills, excellent attention to detail without losing the big picture, and the ability to work both cross functionally and independently. They are highly organized, and are truly excited about financial analysis and insights, driving scale and automation, process improvements, and propelling an organization forward. Job Duties and Responsibilities Build automation and scalability of financial reports, dashboard, systems and processes. Analyze financial data to uncover trends and performance drivers. Recommend operational improvements using data-driven insights. Provide data support for accruals, capitalization, and month-end processes. Build budget vs. actual dashboards with actionable insights. Monitor spend data to identify and report on cost efficiencies. Ensure purchase orders align with budgets and financial policies. Deliver ad hoc analysis to support strategic financial decisions. Knowledge, Skills and Abilities Comfortable working from the Bangalore office up to 3x per week or as needed Flexible to support teams across PST hours when required. 5+ years of experience working in FP&A. Hands-on experience with Anaplan (model building) and Tableau (dashboards/visualizations) Strong financial modeling & forecasting expertise using Excel, GSheets, and Anaplan. Proficient in building & presenting data-driven stories using PowerPoint or Google Slides. Exceptional verbal and written communication skills Ability to manage multiple tasks in a deadline-driven environment while maintaining precision Comfortable challenging current processes & proposing system-based improvements or automation Familiarity with Apps Script, Excel (VBA), Python, and other automation tools is a advantage Experience in a high-growth global high tech/software/SaaS organization is a plus #LI-Hybrid What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Posted 4 weeks ago
7.0 years
3 - 7 Lacs
Bengaluru
On-site
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: Bengaluru, KA This role sits within the Cyber Security team reporting into the Security Architecture and Engineering Manager and provides the team with security engineering expertise to ensure our various security tools, technologies and solutions are well placed, properly configured and finely tuned to provide the team with the visibility and data to allow us to proactively identify, respond to and mitigate threats and vulnerabilities. This is a "lead" role, therefore the successful candidate will bring a high level of knowledge and experience from providing security engineering services into multi-disciplinary security teams. The successful candidate holder will manage our current security tooling and support the implementation of further security tools and solutions to defend against cyber attacks and other threats. This successful candidate will also work with our infrastructure and networking colleagues to configure and tune the tools used by those teams, to ensure the SOC team receives the necessary logs, data and alerts. You will continuously monitor and test our systems, making sure that our security defences are up to date and providing optimal performance. The successful candidate will already be well embedded into the security engineering culture and will demonstrate full understanding of the landscape of tools, technologies and solutions that form the backbone of security management and will have held similar security engineering roles at large organisations. You must have demonstrable expertise in identifying security gaps in our current toolsets and the placement to propose remedies that will enable us to leverage existing and new tools, processes and other technologies, to provide a dedicated integrated approach across our digital and enterprise environments. To be successful you will have an understanding of Security Threat and Risk Assessment methods as well as experience of performing security architecture reviews and change management reviews, ensuring any impact to our security controls and risk posture is identified and considered prior to providing approval. The candidate should also have worked on PAM or IAM projects previously and have knowledge of mainstream Privileged Access Management solutions and Identity Access Management solutions. Duties: Work with the Security Architecture team to develop, enhance and improve the Conde Nast’s security solutions and tools. Administer, manage and maintain our CyberArk platform. Administer, manage and maintain our Vulnerability Management system used across regions. Perform ongoing administration, maintenance and development of our SIEM solution. Perform ongoing administration, maintenance and development of our InsightIDR solution, including the NDR Platform. Ensure our security tools provide actionable alerts and insights to our Security Operations Centre, enabling us to better detect and respond to threats. Review change requests that may have an impact on Conde Nast’s security posture as part of the change review process. Work to implement technical security controls across our regions. Work closely with our Security Architect to ensure tooling is deployed as per the design, supporting the architect with the low level design where required. Lead the implementation of new solutions across our regions to ensure we deliver secure compliant security solutions. Assist with ensuring regions adhere to security policies which have been published centrally, where gaps exist, work with the architecture team to develop solutions to close these gaps. Work with our DevOps teams to implement security controls in the cloud environments used, such as AWS and Google Cloud Platform. Required Skills/Experience: Exp 7 - 10 years, with at least 2 years experience in a lead/senior role This role is central to the continuing changes and improvements that we are making in the way security is delivered at Conde Nast. To be successful, the candidate will need to have and demonstrate an in-depth knowledge and experience of several of the following areas, along with a proactive focused attitude; Expertise in at least 3 of these domains: Security Architecture and Engineering - min 5 years Communication and Network security - min 5 years Privileged Access Management - min 5 years Identity and Access Management (IAM) - min 5yrs Security Assessment and Testing - min 3 years Experience of implementing and maintaining Vulnerability Management solutions, as well as performing day to day administration. Experience of having implemented and maintained Rapid 7 InsightIDR. Experience with log management and/or SIEM technologies such as Splunk, InsightIDR NextGen SIEM etc. Experience of having worked with or supported CyberArk Privilege Cloud. Knowledge of Windows, Linux, Network, Firewall, NDR technologies Good understanding of Active Directory, DNS, LDAP and Okta (or other identity management provider) Understanding of security and compliance frameworks including NIST and PCI-DSS Ability to explain vulnerabilities to different audiences — technical and business. Experience of having managed and maintained XDR Platforms or solutions such as Sophos Intercept X, Crowdstrike, SentinelOne Experience of having managed and maintained Secure Cloud Network Analytics. Demonstrable experience of implementing, configuring and tuning security tools Thorough knowledge of the AWS service offerings. Knowledge of monitoring and verifying the implementation of IT security baselines within the IT organisation. Must have expert level knowledge and experience on the following IT security categories: Security Information and Event Management (SIEM), Network Detection and Response (NDR) and Vulnerability Management (VM) Proficiency in Python, Powershell, JavaScript or other scripting languages. Knowledge of cloud, containers, kubernetes beneficial Excellent communication and presentation skills Excellent written language skills Primary Skills: Insight IDR including NDR (Network Detection and Response), Vulnerability Management (Rapid 7), SIEM (Security Information and Event Management ; Networking ; AWS Secondary Skills: DMARC Solutions (i.e. OnDMARC ; Mimecast ; Dmarcian etc.) ; DLP Solutions (Google Workspace) ; IAM & PAM solutions (Identity & Access Management Solutions - Ping; Okta; CyberArk) ; Secure Cloud Analytics (Cloud NDR) ; EDR / XDR solutions Educational Qualifications: Any of the following certifications would be advantageous: Security Qualifications: CISSP, CISSP-ISSAP, TOGAF, Security +, AWS Certified Security; AWS Solutions Architect Networking qualifications: CCNA ; CCNP ; CompTIA Network+ What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
Posted 4 weeks ago
8.0 years
0 Lacs
Bengaluru
On-site
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Okta is seeking a highly accomplished and results-oriented Staff Technology Program Manager to join our team, where you will be instrumental in shaping the employee experience and communications strategy for our rapidly expanding India Innovation Center (IIC). This pivotal role demands a leader who can independently drive complex initiatives, significantly influence organizational culture, and deliver programs that have a broad, positive impact across our global enterprise. We are looking for an individual with a proven track record of owning and leading programs from inception to successful execution, demonstrating exceptional autonomy, and navigating ambiguity with confidence. The ideal candidate will possess a strategic mindset, an innate ability to foster collaboration, and a deep understanding of how to leverage communication and enablement to drive organizational success. Job Duties and Responsibilities: Architect and Lead Comprehensive Communication Strategies: Independently design, develop, and execute a robust communications framework for the IIC, ensuring high-impact communication of key initiatives, deliverables, and successes to both local and global audiences. This includes owning the publication of regular digests and high-level program publications, showcasing key talent, and orchestrating impactful town halls and all-hands sessions for visiting leadership. Drive and Elevate Employee Experience: Take full ownership of fostering a vibrant and cohesive employee experience within the IIC. This entails creating and implementing innovative programs that promote information sharing, team building, and global connections, while also addressing nuanced local needs. You will autonomously facilitate large-scale in-person events (10-400+ attendees) with both technical and non-technical focuses, ensuring seamless execution and maximum engagement. Spearhead Onboarding and Enablement Excellence: Lead the design and continuous improvement of new hire onboarding and training programs for the IIC, ensuring a consistent, high-value experience that rapidly integrates new talent and drives their productivity and cultural alignment from day one. Proactively Identify and Mitigate Risks: Anticipate potential challenges and roadblocks across your areas of ownership, leveraging deep insights into team goals and broader organizational objectives to develop and implement proactive mitigation strategies, ensuring program continuity and success. Cultivate Strategic Partnerships and Influence: Independently build and nurture strong relationships with cross-functional leaders and stakeholders, including Engineering, Product, Design and executive leadership, to drive alignment, secure buy-in, and successfully execute programs even in ambiguous situations or without direct authority. Champion Continuous Improvement: Regularly assess the effectiveness of existing communication and employee experience programs, leveraging data and feedback to drive iterative improvements and introduce new, innovative solutions that enhance organizational efficiency and employee satisfaction. Demonstrate Thought Leadership: Bring fresh perspectives and creative solutions to complex challenges, continuously exploring new and innovative ways to engage, enable, and inform the IIC and the broader organization. Minimum REQUIRED Knowledge, Skills, and Abilities: 8+ years of progressive Program Management experience at a technology company, with a significant portion demonstrating leadership of large-scale, complex programs. Demonstrated ability to build and foster cultural programs that promote collaboration, empowerment, and a positive work environment. Proven experience leading the design and implementation of onboarding experiences that align with organizational goals and enhance employee readiness. Proven ability to autonomously lead and deliver outcomes with broad organizational impact, demonstrating a high degree of ownership and accountability. Exceptional written and verbal communication skills , with a track record of tailoring messages effectively to diverse audiences, from individual contributors to C-level executives. Deep understanding of SaaS software business models and iterative software development and release processes. Experience in cybersecurity is a significant advantage. Demonstrated expertise in planning and executing complex programs that involve multiple teams and stakeholders, navigating interdependencies and driving alignment. Strong track record of proactive leadership and initiative , thriving in ambiguous environments and independently identifying and solving problems. Superior collaboration and influencing skills , with the ability to build consensus and drive results across all levels of the organization without direct authority. A highly creative and innovative mindset , with a history of thinking outside the box to develop unique and effective solutions. Experience working in a fast-paced, dynamic environment , adapting quickly to change and prioritizing effectively. #LI-Hybrid What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Posted 4 weeks ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With thousands of pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. ~20,000 organizations trust Okta to help protect the identities of their workforces and customers. Okta is in profitable growth mode. We are seeking an experienced, self-motivated Finance Senior Financial Analyst who will be a key player in, and is truly excited about, driving and effectively scaling Okta's growth. This role will report into the Senior Finance Manager on the FP&A Global Capabilities Center (GCC) team, and is a fantastic opportunity for a candidate who wants to be part of a dynamic FP&A organization that is operating at an accelerated pace and scaling for the future. The ideal candidate has strong analytical skills, excellent attention to detail without losing the big picture, and the ability to work both cross functionally and independently. They are highly organized, and are truly excited about financial analysis and insights, driving scale and automation, process improvements, and propelling an organization forward. Job Duties And Responsibilities Build automation and scalability of financial reports, dashboard, systems and processes. Analyze financial data to uncover trends and performance drivers. Recommend operational improvements using data-driven insights. Provide data support for accruals, capitalization, and month-end processes. Build budget vs. actual dashboards with actionable insights. Monitor spend data to identify and report on cost efficiencies. Ensure purchase orders align with budgets and financial policies. Deliver ad hoc analysis to support strategic financial decisions. Knowledge, Skills And Abilities Comfortable working from the Bangalore office up to 3x per week or as needed Flexible to support teams across PST hours when required. 5+ years of experience working in FP&A. Hands-on experience with Anaplan (model building) and Tableau (dashboards/visualizations) Strong financial modeling & forecasting expertise using Excel, GSheets, and Anaplan. Proficient in building & presenting data-driven stories using PowerPoint or Google Slides. Exceptional verbal and written communication skills Ability to manage multiple tasks in a deadline-driven environment while maintaining precision Comfortable challenging current processes & proposing system-based improvements or automation Familiarity with Apps Script, Excel (VBA), Python, and other automation tools is a advantage Experience in a high-growth global high tech/software/SaaS organization is a plus What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Posted 4 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Company Description : Okta is the foundation for secure connections between people and technology. Our IT products uniquely use identity information to grant people access to applications on any device at any time, while still enforcing strong security protections. Our platform securely connects companies to their customers and partners. Today, thousands of organizations trust Okta to help them fulfill their missions as quickly as possible. Position Description: We are in search of a top tier Staff Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will be responsible for supporting the month-end close process, SOX compliance control execution and quarterly / annual audit process, as well as identifying and driving project-based work to provide process efficiencies for the general ledger team. The ideal candidate is a detail-oriented, communicative, self-motivated team player with a solid working knowledge of US GAAP, SEC regulations, and internal controls. Additionally, this individual thrives on process improvement and enjoys working in a challenging, collaborative environment to support our continued growth and success. This role will be required to work US (Pacific Time) hours during month end close. Job Duties and Responsibilities: Perform various GL month-end close activities, including preparation and review of journal entries and balance sheet reconciliations such as T&E Expense, Intercompany, Prepaids, Fixed Assets and Expense Accruals Prepare Balance Sheet and P&L fluctuation analyses and ability to dive into the details to further investigate any variances Assist in preparing internal and external financial reporting schedules Evaluate process and system infrastructure, along with identifying and implementing process improvement opportunities Maintain and enhance the internal controls over accounting processes and systems Provide a high level of customer service with finance and non-finance business partners by providing timely responses, financial insights and relevant reporting Support the quarterly reviews and annual audit requests and inquiries from our external auditors Ad hoc accounting projects and requests, as needed Minimum Required Knowledge, Skills, and Abilities: Bachelor’s degree, emphasis in Accounting 3+ years of combined public accounting and private industry at a publicly traded company Experience with supporting Corporate headquarters Solid working knowledge and application of US GAAP, SEC regulations, and SOX/internal controls Strong problem solving, analytical, and organization skills Ability to execute, follow-up, and ensure attention to detail Strong interpersonal and communication (both verbal and written) skills A team player, adept at building relationships across the organization Proficient with Google Workspace (Gmail, Sheets, Docs) and Microsoft tools (Excel, Word, PowerPoint) Experience with NetSuite preferred Experience with Technology company preferred CPA or CPA equivalent a plus What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Posted 4 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
India
On-site
Experience Min.3 - 5 Years Salary 3 LPA - 5 LPA Description The UAM - Lead will oversee the user access management processes, ensuring that user access rights are granted and revoked in compliance with company policies and security standards. Responsibilities Lead and manage the UAM team to ensure effective execution of user access management processes. Develop and implement policies and procedures for UAM to enhance security and compliance. Conduct regular audits of user access and permissions to ensure adherence to security protocols. Collaborate with IT and security teams to address any access-related issues and implement improvements. Train and mentor team members on best practices in user access management. Skills and Qualifications 3-5 years of experience in User Access Management or related field. Strong knowledge of identity and access management (IAM) systems. Experience with role-based access control (RBAC) and provisioning/de-provisioning processes. Familiarity with compliance frameworks such as GDPR, HIPAA, or similar. Proficient in using access management tools and technologies (e.g., Okta, SailPoint). Excellent analytical and problem-solving skills. Strong communication and leadership abilities. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Schedule: Day shift Rotational shift Work Location: In person Application Deadline: 30/07/2025
Posted 4 weeks ago
4.0 years
0 Lacs
India
On-site
Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. Job Overview: Coursera’s IT Department supports internal operations by managing corporate tools and technologies that enable efficient and effective work across the company. The IT Support Specialist will be a key front-line role, responsible for providing internal technical support, including troubleshooting, SaaS administration, hardware deployment, asset management, onboarding/offboarding, and A/V support for meetings and events. This position requires adaptability, urgency, and attention to detail. It offers broad exposure to IT functions and is ideal for candidates looking to develop their technical skills and explore various IT career paths. As part of a small and dynamic team, the role provides hands-on experience and growth opportunities in areas ranging from basic support to server and application management. Responsibilities: Responsible for Global IT Support for 1500+ systems (95% Mac and 5% Windows & VDI), experience with end-user support by responding to client queries, solving technical problems including client software, hardware and network system problems. Support the business needs in the office as per the requirement. Daily duties can include receiving, prioritizing, documenting, routing, scheduling, help with general IT support, technical troubleshooting, documentation, Audio/Video support, project management and resolving all internal IT support requests related to hardware and software to the role limits. Conduct New Hire training, including orientation on company IT platforms and tool familiarity, troubleshooting, and configuration assistance. Provide technical assistance/training to the team members and act as a liaison with the Systems and Network Administration team(s). Manage hardware in relation to the hardware asset lifecycle and provide support in SaaS asset management such as auditing, access retrieval, etc. Create and maintain knowledge content to promote self-service support and provide feedback and recommendations to improve processes, productivity, and quality of service. You need to support operations during Indian holidays covering Eastern Time (EST or EDT) business hours. Basic Qualifications: 4+ years of IT or Desktop Support / System Administration with a demonstrated history of providing exceptional customer service. Extensive experience with configuring & troubleshooting Mac OS is a must. Extensive experience with configuring & troubleshooting Windows 10 and higher will be an advantage. Experience with various IT tools and SaaS applications: Google Suite, JAMF, Zoom, ServiceNow, Virus Scan, Microsoft Office, Slack, Okta etc. Demonstrated ability to communicate ideas to technical and non-technical audiences in both written and verbal formats. Inquisitive attitude and a desire to learn new things. Preferred Qualifications: Experience with intermediate systems/network troubleshooting skills,MAC administration, Workspace One, IT Service management tool like Service Now along with SSO technology is a must. Demonstrating training skills for non-technical users. Certifications to look out for: CompTIA A+, CompTIA Security+, CompTIA Network+ will be an additional advantage. Typical Working Hours: 830 PM - 530 AM IST || 8 AM - 5 PM PST || 11 AM - 800 PM EST Travel Requirement: You may need to travel for business support as per the requirement. If this opportunity interests you, you might like these courses on Coursera: Service Desk Analyst: Jobs, Courses, Salaries, and Career Paths Google IT Support Professional Certificate Bachelor of Information Technology from Illinois State Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.
Posted 4 weeks ago
162.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job – As a Sr IAM BA Analyst in Identity Governance and Administration, you will play a crucial role in ensuring the integrity and accuracy of user identity data within our organization. You will collaborate closely with application teams to obtain user extracts, validate them against our identity solution, and identify any discrepancies. Job Title - Sr Business Analyst Location: Pune & Bangalore Shift Time- 2- 11PM IST (Flexible to work in US Hours – When required) Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. • Relevant certifications in identity and access management or data governance. • Experience with identity and access management software such as SailPoint, Okta, or Microsoft Identity Manager Experience Level: At least 6 years of professional experience with significant experience working as a BA on complicated projects with multiple cross functional teams Key Responsibilities - Experience in PAM Governance with a strong Risk Governance focus. Proven track record of working with auditors and responding to audit inquiries with evidence. Coordinate with PAM Operations/Engineering and internal Audit teams. Privilege account remediation and ensure compliance. Strong documentation, communication, and stakeholder engagement skills Maintain and report PAM metrics dashboards to report regulatory. Basic Exposure to CyberArk tool. Nice to Haves: • Highly motivated, self-directed and possess solid execution skills. • Strong analytical skills with the ability to identify and resolve data discrepancies. • Excellent communication and collaboration skills to work effectively with cross-functional teams. • Demonstrates critical thought and probes beyond the surface of the requested data to get at the valuable (actionable) information. • Able to understand complex concepts quickly. • Detail oriented, but understands broader impacts of requests. • Adjusts quickly to changing priorities as necessary. • Manages multiple tasks and deliverables simultaneously and in an organized and results-oriented manner. • Strives to proactively identify and address areas where business process efficiency and effectiveness improvements would make a positive impact on the top and bottom lines. • Excellent people skills are also necessary since this position interacts with all levels of resources across the entire organization. Tasks & responsibilities: • Governance and Oversight o Manage Identity Governance and Administration (IGA) processes to ensure compliance with regulatory requirements and organizational policies. o Oversee the effectiveness of identity lifecycle management, including provisioning, deprovisioning, and access certification. • Policy Development and Enforcement o Develop, implement, and maintain governance policies and standards for identity and access management. o Ensure adherence to industry best practices and internal controls. • Access Review and Audit Support o Coordinate and manage periodic access reviews to ensure accuracy and completeness. o Respond to audit requests and provide necessary documentation for compliance audits, including SOX and SOC-related inquiries. • Metrics and Reporting o Define and monitor key performance indicators (KPIs) to measure the effectiveness of governance initiatives. o Provide regular reporting on IGA governance metrics to leadership and stakeholders. • Process Improvement o Identify gaps and inefficiencies in current IGA governance processes and recommend improvements. o Collaborate with technical and business teams to implement process optimizations. • Stakeholder Collaboration o Partner with business units, IT teams, and external auditors to ensure alignment on governance objectives. o Lead governance-related discussions during cross-functional meetings. • Incident Management and Risk Mitigation o Investigate and remediate issues related to identity governance processes. o Proactively identify and mitigate risks related to access management. • Documentation and Training o Maintain comprehensive documentation of IGA governance processes and frameworks. o Provide training and guidance to teams on governance policies and procedures.
Posted 4 weeks ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Position Overview In this role, you will provide hands-on software engineering, migration, operations maintenance for various Cigna enterprise application and tools. You will be working on several of the technical migrations for Evernorth targeted at revolutionizing Health Services and Healthcare Delivery system. Based on enterprise direction, focus of the work is to continue to enhance our infrastructure and technical components up to date with current trends. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions – this includes technology\business direction. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques to operate business efficiently with no down times. Responsibilities Aligns engineering solutions with the Technology strategy and supports the application’s requirements. Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies. Identifies opportunities and drives process improvements. Takes accountability for the technology assets owned by the team. Provides leadership to the team to achieve the following objectives: Design, configuration, implementation of middleware products and application design/development within the supported technologies and products. Proactive monitoring and management design of supported assets assuring performance, availability, security, and capacity. Qualifications Required Skills: Planning and Design - Conducting assessments of current Windows, RHEL Server, SQL and Oracle environments to identify dependencies and potential migration challenges. Assist in developing migration plans and strategies, including timelines, tools, and procedures. Maintaining detailed documentation of the migration process, technical procedures, and troubleshooting steps Unit testing the migrated environment to ensure functionality and stability. Identifying and resolving issues during the migration process. Providing post-migration support and knowledge sessions, training to end-users. Strong knowledge of Windows Server operating systems (e.g., 2016, 2019, 2022) and Red Hat Enterprise Linux (RHEL) Experience with Active Directory, DNS, DHCP, and other related services. Experience with Single sign on, OKTA solutions to enable application authentication related services. Experience with cloud platforms (e.g., Azure, AWS, GCP). Proficiency in scripting languages (e.g., PowerShell & Python). Experience with migration tools and techniques Experience on developing server-side logic, APIs, and databases using languages like .NET Core, Node.js, Python, Java, or similar. Database Management - Design, implement, manage and migrate databases (SQL, Oracle, Mongo or similar) to store and retrieve data efficiently. Exposure to the job scheduling tool like Enterprise Systems Platform (ESP) or Autosys and connect direct or similar tools for managing the file, data transfers and supporting technical scripting skills. API Development - Design, develop, and integrate RESTful or similar APIs for communication between front-end and back-end components. Testing & Debugging -Write unit, integration, and end-to-end tests to ensure code quality and functionality, and debug issues effectively. Performance Optimization - Identify and resolve performance bottlenecks to ensure a smooth and responsive user experience. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Required Experience & Education 7+ years of experience Proven experience working with technical teams with a passion for the developing the talent within the team. Experience with an onshore/offshore model. Proven experience with architecture, design, and development of large-scale enterprise application solutions. College degree (Bachelor) in related technical/business areas or equivalent work experience. Nice To Have Skills Exposure to full stack development - Design, develop, and maintain both front-end (client-side) and back-end (server-side) components of web applications or software. Exposure to the Front-End Development- Implement user interfaces using technologies like HTML, CSS, JavaScript, and frameworks such as React, Angular, .NET, Java or Vue.js or similar. Experience in Software Development through Agile Methodology such as SCRUM. Experience/Knowledge of standards, structures and compliance to application standards and methodology Experience in multi-platform distributed environment, web-based architectures and Micro services Experience with CI/CD pipelines and testing process About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 4 weeks ago
5.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no. of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: OKTA - Identity and Access Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 4 weeks ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: Senior Consultant – Pre and Post Sales Engineer No. of Positions: 1 Locations: Mumbai Position Type: Full-Time Job Overview: St. Fox is looking for a proactive and seasoned technically strong and client-focused Pre and Post Sales Engineer with hands-on experience in cybersecurity products and solutions. The ideal candidate will drive technical engagements with prospects, design secure architectures, conduct PoCs, and provide post-sales deployment and support, helping clients enhance their security posture. Key Responsibilities: Pre-Sales: • Engage with CISOs, IT security teams, and stakeholders to understand cybersecurity requirements. • Design and present security solutions aligned to threats, compliance, and business risks. • Deliver technical product demos for solutions like SIEM, SOAR, EDR, NDR, DLP, IAM, MFA, Firewall, Zero Trust, etc. • Support RFP/RFI responses with detailed technical documentation and solution design. • Support the sales team in responding to RFPs/RFIs with detailed technical inputs. • Design solution architecture in alignment with client needs and company offerings. • Execute Proof-of-Concepts (PoCs) and simulations for attack detection, response workflows, and threat hunting. Post-Sales: • Lead deployment, configuration, and tuning of cybersecurity solutions (e.g., SIEM rules, EDR policies, firewall rulesets). • Support incident response playbook creation, alert tuning, and integration with existing tech stack (SOC/SIEM/SOAR). • Conduct technical training for client SOC and IT teams postdeployment. • Troubleshoot and resolve technical issues in coordination with OEMs and internal support teams. • Maintain ongoing relationships with key technical stakeholders to ensure solution effectiveness and customer satisfaction. Skills and Qualifications: • 3–8 years in cybersecurity pre-sales/post-sales or technical consulting roles. • Strong understanding of threat vectors, attack lifecycle, and defense mechanisms. • Hands-on experience with tools like: o SIEM: Splunk, IBM QRadar, LogRhythm, ArcSight, etc. o SOAR: Palo Alto Cortex XSOAR, Splunk Phantom, etc. o EDR/XDR: CrowdStrike, SentinelOne, Trellix, Microsoft Defender. o Firewalls/NGFW: Fortinet, Palo Alto, Check Point, Cisco. o IAM & PAM: Okta, CyberArk, BeyondTrust. o Cloud Security: AWS/Azure/GCP security tools, CSPM, CWPP. • Familiarity with MITRE ATT&CK, OWASP Top 10, Zero Trust Architecture, etc. • Excellent client communication, technical documentation, and presentation skills. What We Offer: ● Competitive salary and benefits package. ● Opportunities for professional growth and advancement. ● Exposure to cutting-edge technologies and projects. ● A collaborative and supportive work environment. Please Share your Resume to sanjay@nteksol.com
Posted 4 weeks ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
About Chargebee: Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model. Our team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform. Job Summary: We are seeking a Senior Security Engineer – Software Security with 3–6 years hands-on experience in application security testing. The ideal candidate will play a critical role in ensuring the security of our applications and infrastructure by identifying, validating, and helping remediate vulnerabilities across our web applications, APIs, CI/CD pipelines, and emerging GenAI-based systems. This is a highly collaborative role, requiring strong technical expertise in secure code review, SAST, DAST, SCA,vulnerability management and an interest in securing the next generation of AI-powered applications. Roles and Responsibilities: Perform manual and automated secure code reviews - primarily in Java – to identify and triage security vulnerabilities across a variety of codebases and frameworks. Conduct SAST (Static Application Security Testing) and SCA (Software Composition Analysis) scans, analyze and triage findings to support secure development. Collaborate with developers, understand the codebase and guide on secure coding practice Execute DAST (Dynamic Application Security Testing) on web applications and APIs. Perform manual and automated penetration tests on web applications, APIs, and AI-enabled Systems. Document findings with clear risk assessments and actionable remediation steps. Retest fixed vulnerabilities to confirm effective remediation and close the finding. Stay up to date with emerging threats, latest attack techniques, tooling, and best practices in both traditional and GenAI security domain. Collaborate with DevOps/Platform teams to integrate security tools into CI/CD pipelines for automated scanning and enforcement. Proficiency in Python or Go for automating security checks and developing custom security workflows. Participate in security incident analysis and remediation efforts, especially at the application level. Must Have: 3 to 6 years of experience in application/product security with strong focus on penetration testing and code level security. Expertise in web application and API security testing, including tools like Burp Suite, OWASP ZAP, Postman, etc. Able to configure an automated scanner to perform successful scans. Proficient in using and interpreting results from SAST and SCA tools Strong understanding of common vulnerabilities and remediation strategies (OWASP Top 10-Web/API, SANS 25). Familiarity with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) and integrating security scans in pipelines. Strong written and verbal communication skills to document findings and engage with development teams. Ability to journal & create high quality wiki documentation for related work. Excellent communication skills, both verbal and written; ability to condense complicated scenarios into simple, risk-based assessments. Experience in operating using Agile methodologies & use of JIRA / confluence Nice to have: Familiarity with security considerations in LLM-based applications and agentic AI systems , such as prompt injection or insecure plugin use. Certifications such as OSCP, GPEN or similar. Domain experience in payments / banking / platform based products. Benefits: Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees: We are Globally Local With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood. We value Curiosity We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them. Customer! Customer! Customer! Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun. If you resonate with Chargebee, have a monstrous appetite for curiosity, and an insatiable urge to learn and build new things, we’re waiting for you! We value people from all backgrounds and are dedicated to hiring and employing a diverse and inclusive workplace. Come be a part of the Chargebee tribe!
Posted 4 weeks ago
3.0 years
5 - 6 Lacs
Pune
On-site
COMPANY OVERVIEW Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With Domo, companies get intuitive, agile data experiences that power exponential business impact. POSITION SUMMARY Our Technical Support team is looking for problem solvers with executive presence and polish—highly versatile, reliable, self-starting individuals with deep technical troubleshooting skills and experience. You will help Domo clients facilitate their digital transformation and strategic initiatives and increase brand loyalty and referenceability through world-class technical support. When our customers succeed, we succeed. The Technical Support team is staffed 24/7, which allows our global customers to contact us at their convenience. Support Team members build strong, lasting relationships with customers by understanding their needs and concerns. This team takes the lead in providing a world-class experience for every person who contacts Domo through our Support Team. KEY RESPONSIBILITIES Provide exceptional service by connecting, solving, and building relationships with our customers. Interactions may include case work such as telephone, email, Zoom, in person, or other internal tools, as needed and determined by the business Thinking outside the box, our advisors are offered a high degree of latitude to find and develop solutions. Successful candidates will demonstrate independent thinking that consistently leads to robust and scalable solutions for our customers; Perpetually expand your knowledge of Domo’s platform, Business Intelligence, data, and analytics. On-the-job training, time for side projects, and Domo certification; Provide timely (SLAs), constant, and ongoing communication with your peers and customers regarding their support cases until those cases are solved. JOB REQUIREMENTS Essential: Bachelor's degree in a technical field (computer science, mathematics, statistics, analytics, etc.) or 3-5 years related experience in a relevant field. Show us that you know how to learn, find answers, and develop solutions on your own. At least 2 years of experience in a support role ideally in a customer facing environment. Communicate clearly and effectively with customers to fully meet their needs. You will be working with experts in their field; quickly establishing rapport and trust with them is critical. Strong SQL experience is a must. From memory, can you explain the basic purpose and SQL syntax behind joins, unions, selects, grouping, aggregation, indexes, subqueries, etc. Software application support experience. Preference given for SaaS, analytics, data, and Business Intelligence fields. Tell us about your experience working methodically through queues, following through on commitments, SOP’s, company policies, professional communication etiquette through verbal and written correspondence. Flexible and adaptable to rapid change. This is a fast-paced industry and there will always be something new to learn. Desired: APIs - REST/SOAP, endpoints, uses, authentication, methods, Postman; Programming languages - Python, JavaScript, Java, etc. Relational databases - MySQL, PostgreSQL, MSSQL, Redshift, Oracle, ODBC, OLE DB, JDBC Statistical computing - R, Jupyter JSON/XML – Reading, parsing, XPath, etc. SSO/IDP – OpenID Connect, SAML, Okta, Azure AD, Ping Identity Snowflake Data Cloud / ETL. LOCATION: Pune, Maharashtra, India INDIA BENEFITS & PERKS Medical cash allowance provided Maternity and Paternity Leave policy Baby bucks: cash allowance to spend on anything for every newborn or child adopted Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees) 18 days paid time off + 10 holidays + 12 medical leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Domo is an equal opportunity employer. #LI-TU1 #LI-Hybrid
Posted 4 weeks ago
10.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire .Net Core Professionals in the following areas : Jd Primary Skills: Over 10 years of hands-on experience in end-to-end application development and support Extensive expertise with .NET, .NET Core, ASP.NET, C#, LINQ, Async/Await, ADO.NET, and REST APIs Strong proficiency in SQL, NoSQL (MongoDB), and Redis Experience in supporting APIs built in Node.js Familiarity with design patterns and message queues (e.g., Kafka) Experience with deployment using CI/CD tools Solid understanding of client-side scripting and JavaScript libraries, including ReactJS (Redux) Proficient in Git or other version control tools Good To Have Knowledge of Kibana and Datadog Familiarity with ADO and Octopus Experience with Kafka , Okta Primary Responsibilities Should Leading and coordinating day to day activities between onsite and offshore teams Experience working in Agile development environments Quick to learn and able to train the team based on requirements Excellent analytical and problem-solving capabilities Strong communication skills, able to clearly explain technical concepts both in writing and verbally Close collaboration with clients and business analysts At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 4 weeks ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Principal Technical Account Manager Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transform how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Okta Principal Technical Account Manager Team: Technical Account Management is a global team that partners with Okta’s Customer Success team and collaborates with Okta’s customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. We are Okta product experts, and we enable Okta's worldwide growth by educating existing customers and ensuring they are happy and successful. We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Okta and industry best practices. The Technical Account Manager Opportunity: A Technical Account Manager (TAM) specializing in enterprise identity, including Okta’s Workforce Identity Cloud (WIC), Customer Identity Solution (Okta CIAM) and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta. They are held in high regard as a technical expert for how Okta’s solutions translate to business value. This role is for the Workforce Identity Cloud product, whereby you will support WIC and CIS customers. The TAM specialization requires an understanding of hybrid scenarios that capitalize on Okta’s ability to manage authentication, authorization, and lifecycle management capabilities for SaaS, on-premise, and custom enterprise applications. You Will: Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers as their technical counterpart in a broad portfolio of accounts, primarily in mid-market and enterprise segments Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration and additional features to meet requirements Maintain focus on increasing subscription adoption, customer satisfaction and retention Review customer architectures and Okta configurations to ensure they are enhancing security posture and capturing ROI as Okta releases new features and functionality Take and respond to reactive questions from Customer Success Managers Establish strong personal relationships on key accounts with decision-makers and stakeholders Participate in content creation for both internal and external enablement of staff and customers Requirements: 8+ years of total experience in information technology, with at least 3 years of hands-on experience as a Principal Technical Account Manager (P-TAM) or comparable practitioner role in the IAM space Ability to work US Time Zone (preference) Working proficiency in the following core IAM areas: Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect) Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols) Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business process (ITSM, HR, etc) SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc) Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc) Familiarity with IAM solution providers is strongly desired. Strong background in any of the following: Technical Account Management, Technical Consulting, Solution Architect, Solutions Engineering, Product Management or similar role. Understanding of common software development practice. Understanding of identity and surrounding technologies. Strong business acumen, history of success owning enterprise segment customer relationships and escalations Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO Ability to track and influence customer behavior and health metrics across a portfolio of accounts This position can be located remotely but may require some travel (under 20% of the time) Education: BA/BS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience required What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Posted 1 month ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Company Overview Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With Domo, companies get intuitive, agile data experiences that power exponential business impact. Position Summary Our Technical Support team is looking for problem solvers with executive presence and polish—highly versatile, reliable, self-starting individuals with deep technical troubleshooting skills and experience. You will help Domo clients facilitate their digital transformation and strategic initiatives and increase brand loyalty and referenceability through world-class technical support. When our customers succeed, we succeed. The Technical Support team is staffed 24/7, which allows our global customers to contact us at their convenience. Support Team members build strong, lasting relationships with customers by understanding their needs and concerns. This team takes the lead in providing a world-class experience for every person who contacts Domo through our Support Team. Key Responsibilities Provide exceptional service by connecting, solving, and building relationships with our customers. Interactions may include case work such as telephone, email, Zoom, in person, or other internal tools, as needed and determined by the business Thinking outside the box, our advisors are offered a high degree of latitude to find and develop solutions. Successful candidates will demonstrate independent thinking that consistently leads to robust and scalable solutions for our customers; Perpetually expand your knowledge of Domo’s platform, Business Intelligence, data, and analytics. On-the-job training, time for side projects, and Domo certification; Provide timely (SLAs), constant, and ongoing communication with your peers and customers regarding their support cases until those cases are solved. Job Requirements Essential: Bachelor's degree in a technical field (computer science, mathematics, statistics, analytics, etc.) or 3-5 years related experience in a relevant field. Show us that you know how to learn, find answers, and develop solutions on your own. At least 2 years of experience in a support role ideally in a customer facing environment. Communicate clearly and effectively with customers to fully meet their needs. You will be working with experts in their field; quickly establishing rapport and trust with them is critical. Strong SQL experience is a must. From memory, can you explain the basic purpose and SQL syntax behind joins, unions, selects, grouping, aggregation, indexes, subqueries, etc. Software application support experience. Preference given for SaaS, analytics, data, and Business Intelligence fields. Tell us about your experience working methodically through queues, following through on commitments, SOP’s, company policies, professional communication etiquette through verbal and written correspondence. Flexible and adaptable to rapid change. This is a fast-paced industry and there will always be something new to learn. Desired: APIs - REST/SOAP, endpoints, uses, authentication, methods, Postman; Programming languages - Python, JavaScript, Java, etc. Relational databases - MySQL, PostgreSQL, MSSQL, Redshift, Oracle, ODBC, OLE DB, JDBC Statistical computing - R, Jupyter JSON/XML – Reading, parsing, XPath, etc. SSO/IDP – OpenID Connect, SAML, Okta, Azure AD, Ping Identity Snowflake Data Cloud / ETL. LOCATION: Pune, Maharashtra, India India Benefits & Perks Medical cash allowance provided Maternity and Paternity Leave policy Baby bucks: cash allowance to spend on anything for every newborn or child adopted Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees) 18 days paid time off + 10 holidays + 12 medical leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Domo is an equal opportunity employer.
Posted 1 month ago
0 years
3 - 7 Lacs
Bengaluru
On-site
Key Responsibilities: As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment Technical Requirements: Primary skills AWS DevOps Cloud Security AWS Security Cloud Security Azure Security Devops Google Cloud Ptatform GCP GRC GRC RSA Archer e GRC IDAM Cyberark IDAM IBM Security Identity manager ISIM IDAM Okta IDAM Oracle Identity Manager OIM IDAM Ping Federate IDAM Sailpoint Infrastructure Security Email Security Network Security Network Security Firewalls Checkpoint Network Security Firewalls Juniper Firewalls Network Security Firewalls Palo Alto Network Security Firewalls Web Application Firewall WAF Network Security Load Balancer F5 Technology Identity Management IDAM Design work flow Implementation Technology Identity Management Identity Governance Framework Attestation Access Cert Role Mgmt Auditing Entitlement Mgmt XACML Technology Identity Management Identity Account Provisioning and Reconciliation SPML Tools Splunk Preferred Skills: Technology->Identity Management->Identity Management - ALL,Technology->Enterprise Mobility Solution->MS Azure AD, MS Azure RMS, MS Intune,Technology->Identity Management->Privileged User Management->Novell NetIQ Privilege User Manager
Posted 1 month ago
0 years
0 Lacs
Bengaluru
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delight You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise You will plan the activities of configuration configure the product as per the design conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution product demonstrations POC Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization s financial guidelines Actively lead small projects and contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills IDAM IDAM Cyberark IDAM Forgerock IDAM Microsoft Identity manager IDAM Okta IDAM Oracle Access Manager OAM IDAM Oracle Identity Manager OIM IDAM Ping Federate IDAM Sailpoint IDAM Saviyant Technology Access Management Desktop Federated Web based SSO Kerberos SAML Technology Identity Management IDAM Design work flow Implementation Technology Identity Management Identity Governance Framework Attestation Access Cert Role Mgmt Auditing Entitlement Mgmt XACML Technology Identity Management Identity Account Provisioning and Reconciliation SPML Additional Responsibilities: Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Preferred Skills: IDAM->Oracle Identity Manager(OIM),IDAM->Ping/Federate,IDAM->Sailpoint,IDAM->Saviyant,Technology->Access Management->Desktop/Federated/Web based SSO, Kerberos, SAML->Forgerock Open AM,Technology->Identity Management->Identity Governance Framework, Attestation/Access Cert, Role Mgmt,Auditing,Entitlement Mgmt, XACML->Sailpoint Identity IQ,Technology->Identity Management->Identity/Account Provisioning and Reconciliation, SPML->Sailpoint Identity IQ,Technology->Identity Management->IDAM-Design , work flow , Implementation->Saviynt,IDAM,IDAM->Cyberark,IDAM->Forgerock,IDAM->Microsoft Identity manager,IDAM->Okta,IDAM->Oracle Access Manager(OAM)
Posted 1 month ago
0 years
0 Lacs
Bengaluru
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills IDAM Cyberark IDAM Okta IDAM Oracle Identity Manager OIM IDAM Ping Federate IDAM Sailpoint Technology Identity Management IDAM Design work flow Implementation Technology Identity Management Identity Management ALL Technology Identity Management Identity Account Provisioning and Reconciliation SPML Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Preferred Skills: IDAM->Cyberark,IDAM->Okta,IDAM->Oracle Identity Manager(OIM),IDAM->Ping/Federate,IDAM->Sailpoint,Technology->Identity Management->IDAM-Design , work flow , Implementation,Technology->Identity Management->Identity Management - ALL,Technology->Identity Management->Identity/Account Provisioning and Reconciliation, SPML->Microsoft Forefront Identity Manager
Posted 1 month ago
7.0 - 12.0 years
20 - 35 Lacs
Gurugram
Remote
Experience - 8+ yrs Sr. IAM compliance Analyst Work Mode - Remote( quarterly visit to Gurugram office for 8 days) Free Ac cab available in Delhi / NCR (pick and drop) Shift time - 12 PM to 9 PM Contract - 12 months Reply on - smita@yeslandmark.com Required Candidate profile Good knowledge of identity management systems such as, Active Directory, Azure Active Directory, Google Cloud Identity or Saviynt (preferred) . Must have in IGA tools from Business point of view. Perks and benefits Fixed CTC + Joining Bonus
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
Pune, Maharashtra
On-site
COMPANY OVERVIEW Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With Domo, companies get intuitive, agile data experiences that power exponential business impact. POSITION SUMMARY Our Technical Support team is looking for problem solvers with executive presence and polish—highly versatile, reliable, self-starting individuals with deep technical troubleshooting skills and experience. You will help Domo clients facilitate their digital transformation and strategic initiatives and increase brand loyalty and referenceability through world-class technical support. When our customers succeed, we succeed. The Technical Support team is staffed 24/7, which allows our global customers to contact us at their convenience. Support Team members build strong, lasting relationships with customers by understanding their needs and concerns. This team takes the lead in providing a world-class experience for every person who contacts Domo through our Support Team. KEY RESPONSIBILITIES Provide exceptional service by connecting, solving, and building relationships with our customers. Interactions may include case work such as telephone, email, Zoom, in person, or other internal tools, as needed and determined by the business Thinking outside the box, our advisors are offered a high degree of latitude to find and develop solutions. Successful candidates will demonstrate independent thinking that consistently leads to robust and scalable solutions for our customers; Perpetually expand your knowledge of Domo’s platform, Business Intelligence, data, and analytics. On-the-job training, time for side projects, and Domo certification; Provide timely (SLAs), constant, and ongoing communication with your peers and customers regarding their support cases until those cases are solved. JOB REQUIREMENTS Essential: Bachelor's degree in a technical field (computer science, mathematics, statistics, analytics, etc.) or 3-5 years related experience in a relevant field. Show us that you know how to learn, find answers, and develop solutions on your own. At least 2 years of experience in a support role ideally in a customer facing environment. Communicate clearly and effectively with customers to fully meet their needs. You will be working with experts in their field; quickly establishing rapport and trust with them is critical. Strong SQL experience is a must. From memory, can you explain the basic purpose and SQL syntax behind joins, unions, selects, grouping, aggregation, indexes, subqueries, etc. Software application support experience. Preference given for SaaS, analytics, data, and Business Intelligence fields. Tell us about your experience working methodically through queues, following through on commitments, SOP’s, company policies, professional communication etiquette through verbal and written correspondence. Flexible and adaptable to rapid change. This is a fast-paced industry and there will always be something new to learn. Desired: APIs - REST/SOAP, endpoints, uses, authentication, methods, Postman; Programming languages - Python, JavaScript, Java, etc. Relational databases - MySQL, PostgreSQL, MSSQL, Redshift, Oracle, ODBC, OLE DB, JDBC Statistical computing - R, Jupyter JSON/XML – Reading, parsing, XPath, etc. SSO/IDP – OpenID Connect, SAML, Okta, Azure AD, Ping Identity Snowflake Data Cloud / ETL. LOCATION: Pune, Maharashtra, India INDIA BENEFITS & PERKS Medical cash allowance provided Maternity and Paternity Leave policy Baby bucks: cash allowance to spend on anything for every newborn or child adopted Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees) 18 days paid time off + 10 holidays + 12 medical leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Domo is an equal opportunity employer. #LI-TU1 #LI-Hybrid
Posted 1 month ago
6.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
6-8 years of Okta experience General knowledge in how to customize Okta Be comfortable with Okta APIs and sign-in widget Work with custom OIDC or SAML apps (must work with business app developers to build Okta into their applications) Understanding of LCM using SCIM/OPP Advanced Okta infrastructure including Org2Org, Okta Workflows, OPP Must have "applications developer experience somewhere in the candidate background (Python is acceptable) leveraging APIs. Must be comfortable delivering in an Agile environment, using Jira to track work.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving outstanding customer and employee experiences. The team is responsible for developing and supporting innovative, architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions. Our primary platform is Salesforce, alongside other groundbreaking platforms like SnapLogic for Integrations, Conga/Apttus for CPQ & CLM, AWS as PaaS, Coveo Search Platform, and OKTA for SSO. About The Role We're looking for a sharp, creative, and relentless problem-solver to lead test automation efforts across our enterprise platforms, primarily Salesforce and its integrations. You'll take ownership of both strategic and hands-on aspects of quality assurance, focusing on building scalable automation frameworks using Tricentis Tosca . This role demands technical excellence, strategic thinking, and a strong understanding of quality engineering practices in Agile environments. You'll lead testing for key releases, design reusable automation components, and influence quality at every step of the SDLC. You'll also serve as a mentor and guide for other QA engineers to raise the overall bar for engineering quality. Responsibilities: Drive in-sprint automation delivery by collaborating closely with developers, business analysts, and product owners during Agile ceremonies, sprint planning, and story refinement. Lead end-to-end testing for Salesforce applications (Sales Cloud, Service Cloud, CPQ), including regression, UAT, smoke, and sanity tests. Design and develop Tosca automation scripts using RTB (Reusable Test Blocks), TCD, TDS, TCP, and steer efforts for automation in DEX environments. Translate business requirements into effective test strategies and scenarios, applying positive, negative, and edge-case design techniques to maximize coverage. Document test plans, test cases, test data sets, and ensure traceability to user stories and acceptance criteria. Identify and manage defects through RCA (Root Cause Analysis) and partner with cross-functional teams to validate and close defects. Lead test optimization and script maintainability by reusing assets, modularizing tests, and applying best practices for low-maintenance automation. Mentor and coach QA team members, conduct reviews of test assets, and foster a culture of continuous improvement and innovation. Integrate automation into CI/CD pipelines in collaboration with DevOps/DevSecOps teams to ensure rapid feedback and early defect detection. About You Basic Qualifications: 5+ years in Software Quality Engineering, with a strong blend of Automation and Manual expertise, specifically in Salesforce. 3+ years of proven experience with Tosca automation for Salesforce and/or other enterprise applications. Strong understanding of Salesforce architecture, including custom objects, workflows, CPQ, RBAC, and multi-cloud integrations. Experience with end-to-end testing – Test Planning, Test Execution, UAT, and Regression. Experience with Agile and Test-Driven Development methodologies. Other Qualifications: TA1 Tricentis Tosca certification. Proven experience creating and maintaining robust Tosca automation frameworks, with deep understanding of DEX execution and environment-agnostic test design. Experience in agile development environments, including working with JIRA or Azure DevOps or similar, qTest or any other test management tool, and version control tools like Git. Experience working in an IT or Quality Assurance environment or business analysis work around automated or manual testing techniques and approaches. Experience crafting automation test suites at scale. Solid understanding of test data management, especially for dynamic test generation and environment-agnostic scripting. Familiarity with REST APIs, OAuth, SSO, and tools such as Postman, JSON/XML. ISTQB Advanced Test Analyst or equivalent certification (preferred). Hands-on experience in CI/CD tools (e.g., Jenkins, GitLab), cloud platforms (AWS – EC2, S3, RDS), and cloud-based testing strategies (preferred). Programming/scripting knowledge in C#, Java, JavaScript, Python, etc., is a strong plus. Demonstrated ability to mentor junior QA engineers, review automation artifacts, and troubleshoot complex testing challenges. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! ,
Posted 1 month ago
25.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Description We are looking for a skilled IT Field Support Specialist to provide exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader in SaaS enterprising, and we need a stellar representative to provide above and beyond service to our client. How You Will Make An Impact Provide White-Glove concierge level customer experience supporting internal employees face-to-face, via chat and over the phone. Schedule and communicate travel to regional offices to provide in-person support on a regular basis. Provide constant updates to your users to keep them in the loop with the status of their incidents, requests or problems. Educate users on basic functions and new technologies that will help streamline their workflow. Troubleshoots network connectivity issues including; digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network. Supports users on applications and tools within the environment including; Office Suite, RSA, Okta, Collaboration tools (Zoom, WebEx, Jabber, etc), Mac and Windows OS. Provide walkup/desktop support during normal business hours, Monday - Friday from 8 am to 5 pm. Maintain local inventory to ensure replacement equipment is always on hand. Support IT Escalations impacting the site. Conference room support and maintenance. Coordinate closely with the Office Manager to determine when issues arise how best to resolve them and with which team/course of action. Support Local Wallboard maintenance. What You Will Need To Succeed Strong Windows 7/Windows 10 Enterprise Environment, Mac OS X El Capitan, Sierra, and Catalina. Excellent multi-tasking and time management skills with the ability to thrive in a fast-paced, high pressure environment. Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes. Ability to follow proper escalation paths. Inviting personality, friendly, and sociable. Ability to take notes and record all interactions and steps taken with the users. Ability to keep work area clean and organized. Working knowledge of Active Directory and basic AD administration. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Posted 1 month ago
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