1226 Okta Jobs - Page 17

Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us? About The Team The Customer Solutions team works directly with our customers across the entire customer journey, from the initial discovery process through implementation to renewal and expansion. Our team comprises product, process, and strategy experts, including customer service, customer success, customer education, and customer support. About The Role As a member of the Technical Support team, you will combine your business and technical expertise in a customer-friendly manner while assisting Clari customers. You will also be responsible for maintaining our response time SLT (Service Level Target) and using internal resources to resolve customer issues. This is a fully remote opportunity and can be worked from any location in India. Candidates must be based in India and be able to travel to the office in Bengaluru, India as needed. Responsibilities Handle incoming product requests (questions, problems) directly from customers and track interactions in CRM Take ownership of customer issues through to resolution - including troubleshooting, external and internal communication (email, phone, live chat), and providing meaningful feedback to the customer on a regular basis Actively manage client support cases on a daily basis Respond to client-reported issues in a timely manner and/or per service level agreements Develop and maintain product expertise, including best practices to provide value to customers Author and maintain internal and external product knowledge base articles Build strong cross-functional relationship May require work outside of normal business hours, holidays, and some weekends as this role is an on-call position This position requires the flexibility to work a shift schedule, including evenings, weekends, and/or overnight shifts Qualifications 2-4 years of experience in Technical Support preferred Proficiency in coding with Ruby or similar technologies Strong written and verbal communication skills, with the ability to empathise with customers of varying technical expertise Ability to prioritise and escalate customer issues effectively while multitasking under pressure Experience with database queries and joins (MySQL, MS SQL, or Postgres) Familiarity with JSON or other structured data formats Exposure to MongoDB is preferred Experience with Salesforce customisations is highly desirable Professional programming/scripting experience, Microsoft Exchange expertise, or SSO configuration skills is a bonus Perks and Benefits @ Clari Flexible working hours and hybrid work opportunities Life and accidental coverage Mental health support provided by Silver Oak Health Pre-IPO stock options Well-being and professional development stipends 100% paid parental leave Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays Focus on culture: Charitable giving match, plus in-person and virtual events You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you! At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you. Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site.

Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives — across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Varonis protects data first, not last. Learn more at www.varonis.com. The Role: We are seeking a self-driven Technical Support Engineer who’s ready to go beyond the usual break/fix routine. This isn’t just about fixing issues; it’s about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You’ll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn’t even dream of. The Requirements: Experience with SaaS Platforms Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). Experience in troubleshooting network-related issues in a SaaS environment Analytical Thinking Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. Ability to think critically and solve complex problems, often under pressure. Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. Adaptability: Ability to quickly adapt to new technologies, updates, and changes in the platform. Comfort with a fast-paced, dynamic work environment. Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You’re never satisfied with “good enough.” You’re constantly learning, growing, and pushing yourself—and your team—further. Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. Customer-Centric Mindset: You get that customer success is the ultimate goal. You’re committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don’t just solve their problems—you blow their expectations out of the water. Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. Natural Leader: When you speak, people listen—and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you’re always ready to mentor and inspire. You understand the impact that collaboration brings to a team. Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You’re not here to twiddle your thumbs; you’re here to inspire, challenge, and elevate. Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You’ll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You’re the go-to when others throw in the towel. Obsess Over Customers: Our customers aren’t just clients—they’re your mission. Ensure their experience isn’t just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we’ve got their back, every step of the way. Our customers don’t just deserve support—they deserve unforgettable experiences. Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn’t just participation—it’s disruption with purpose. Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You’re here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don’t hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics

Your Opportunity New Relic is searching for a Manager to join our growing IT Support team. This role will report to the Senior Manager of IT Support and serve as a Manager to our growing team of highly skilled support team members. The ideal candidate will possess exceptional leadership abilities, a high level of technical expertise, and excellent English communication skills. You will be responsible for troubleshooting complex technical issues, mentoring team members, and implementing IT solutions that enhance efficiency and performance. Ideal candidates have proven experience managing in-office technical teams comprised of system administrators and tier 2/3 IT desktop and A/V support. Collaborating with the rest of IT leadership and our stakeholders, you’ll help design and be responsible for implementing our next generation of tooling and endpoint user experience. Responsibilities In this role, you will lead a team of IT Support Technicians passionate about IT and operational excellence. This is a mainly office based role, which means you will work out of our Hyderabad office a minimum of three days per week (Tue/Wed/Thurs). You will also provide remote support to New Relic employees globally. Day-to-day responsibilities will include the following: Provide an IT leadership presence in office to IT Support staff and related escalations Partner with IT Leadership on OKRs and achieving team objectives Provide event & meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using JSM ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation Your Qualifications 3+ years as a people manager or lead of a technical team 5+ years as an individual contributor on an IT operations or engineering team Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack, JSM) Familiarity with generative copilot platforms (Moveworks) Network knowledge and troubleshooting Familiarity with JAMF Pro and CrashPlan Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Desired Qualifications Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification ITIL Certificate Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript, Java) We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are seeking a highly skilled and proactive Citrix Infrastructure Specialist to design, deploy, and maintain robust Citrix Cloud environments. The ideal candidate will play a pivotal role in supporting virtual application and desktop delivery, ensuring optimal performance, security, and scalability across our enterprise IT ecosystem. Roles & Responsibilities: Design, deploy, and manage Citrix Cloud infrastructure, including resource locations, Cloud Connectors, and cloud provider integrations. Administer and maintain Citrix Virtual Apps and Desktops (CVAD) environments to ensure seamless application and desktop virtualization. Optimize the Citrix environment through capacity planning, performance tuning, and regular platform upgrades. Troubleshoot and resolve complex issues related to Citrix Cloud and CVAD services, user access, and session connectivity. Implement and manage SAML-based SSO integrations using Okta, ADFS, or other identity providers for secure access. Document infrastructure designs, configurations, standard operating procedures, and troubleshooting guides. Maintain and monitor Citrix XenDesktop/XenApp, Citrix Studio, Director, and StoreFront components. Ensure availability and performance of Citrix environments through proactive monitoring and diagnostics. Conduct regular patch management and maintenance of PVS infrastructure. Lead or assist in Citrix upgrades and farm consolidation initiatives from planning to execution. Contribute to disaster recovery and business continuity planning. Manage machine catalogs and delivery groups, ensuring accurate desktop provisioning. Troubleshoot application publishing issues and session-related anomalies. Perform certificate management, including renewals and application-level upgrades. Oversee ServiceNow queues for incidents, requests, and change management processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of server and network management principles. - Experience with troubleshooting hardware and software issues. - Familiarity with operating system-level technology implementations. - Ability to work collaboratively in a team environment. • Knowledge on PVS patch management , • Knowledge of handling Citrix Solution with SAML SSO through Okta ADFS Any IdP for secured single sign on Additional Information: - The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education

Position: Sr. Net Engineer (Ahmedabad) (CE70SF RM 3387) Education Required: Bachelor’s / Masters / PhD: Education Required: Bachelor’s / Masters / PhD: • Bachelor’s or master’s in computer science, .NET, C# Must have skills: .Net Core C# LINQ/PLINQ/Parallel Programing EFCORE Kafka-Redpanda pgsql/nosql GraphQL OOPC SOLID Design patterns XUnit for unit test cases REST API Postman Good to have: OKTA/KeyCloak Expectation: As we are near to the release phase resource needs to work in a condensed timeline environment and ensure the quality deliverables in below tech stack: .Net Core C# LINQ/PLINQ/Parallel Programing EFCORE Kafka-Redpanda pgsql/nosql GraphQL OOPC SOLID Design patterns XUnit for unit test cases REST API Postman Present findings, insights, and recommendations to both technical and non-technical audiences in a clear and concise manner. Monitor key performance indicators (KPIs) and provide regular updates to business units. ******************************************************************************************************************************************* Job Category: Digital_Cloud_Web Technologies Job Type: Full Time Job Location: Ahmedabad Experience: 7 Years Notice period: 0-15 days

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity " The Security Engineer is a highly visible and critical role, collaborating on complex cloud and corporate service edge protection technologies and oversight. With your proven history of technical knowledge of identity and access management systems and services you will be working on a variety of different challenges facing the organization. You will provide both guidance and direct input to help ensure a secure, well-protected environment that complies with all applicable security standards ". Director, Cyber Security. What Youll Contribute Assist with implementation of security tools and services to enhance the oversight and governance of all company identities. Assist with implementation of identity governance and administration (IGA) solutions for the company. Implement identity security detections using next-gen Identity Threat Detection and Response (ITDR) and Non-Human Identity (NHI) platforms and tools. Create automated tooling to test identity systems to ensure detections work as designed. Create automation to produce automated policy and posture collection and reporting, to allow for identity-specific proofs managed within Infrastructure as Code. Create pipelines to deploy and manage IAM solutions and tooling. Provide engineering and technical guidance for supporting the automation of interacting with security tools and services that support the IAM program within the company. Keep current on emerging security technologies and tools and provide recommendations. Support our compliance and certification initiatives and design with those in mind. Collaborate with other engineers on design, analysis, architecture, implementation, pen-testing, security reviews and process enhancements. What Were Seeking 2-4 years in a security role, preferably in financial services or technology. Experience in securing hybrid network infrastructure services. Expertise in security, identity, architecture, and design. Hands-on experience with AWS, Azure, or other cloud platforms and IAM best practices. 2-4 years of experience with privileged access management tools (CyberArk, SailPoint, Delinea). Experience with Okta preferred. Proficiency in identity-related technologies and protocols (LDAP, SAML, OAuth, OIDC). Experience with identity provider services (Active Directory, AWS IAM, Okta). Familiarity with Zero Trust security models (Zscaler, AWS networking). Knowledge of Identity Governance Administration services. Experience with automation scripting and API integrations. Familiarity with DevOps concepts, IaC tools, and CI/CD pipelines. Proficiency in at least one high-level language (e.g., Python). Understanding of compliance frameworks (PCI-DSS, ISO 27001, NIST). Certifications like CISSP, AWS Security Specialty, or Azure SC-300 preferred. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Auth0 Team Okta’s Auth0 technology is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Staff Software Engineer Opportunity We are looking for a Staff Engineer with experience across the following technologies: JavaScript (Browser & Node). You GET developers! You know what they need, how to talk to them, how to make their lives easier, what makes them click, their dissatisfiers and their delighters. You recognize when a framework, library or product provides a great experience. As a JavaScript engineer, you will use those superpowers to build and maintain SDKs and libraries, improve our entire onboarding process, SDKs, Quickstarts, Docs, and provide direct assistance to developers in our support channels. You will be the internal and external steward of the experience for the technologies that you love working with every day. Each engineer shepherds one or multiple platforms forward, both internally within Auth0, and externally in the community. You will be working in a cross-functional team alongside the developer evangelist, onboarding, growth, dashboard, community, tooling, and SDK teams to provide the best developer experience for the technologies you own. The most important qualifications for this position are software engineering expertise, leadership, empathy, and self-direction. What You’ll Be Doing Design and develop new SDKs, libraries, APIs and experiences that make complex identity APIs and flows easy to understand and integrate into customer apps Provide technical direction and guidance to engineers on your direct team and help shape a highly technical roadmap Coach and mentor engineers at all levels up to their peer level. Discover and advocate for new technologies to accelerate improvements to our libraries, including insights and automation Carry cross-team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. What You’ll Bring To The Role 8+ years of expertise in JavaScript 3+ years of expertise in React Have developed libraries or SDHs to be consumed by other developers You are able to lead a team of engineers to success, across diverse set of technology platforms Have an excellent understanding of JavScript and the ecosystem Bring the right attitude to the team: ownership, accountability, attention to detail and customer focus Have a good working knowledge of other JavaScript frameworks such as Angular, or Next.js The ability to communicate effectively in person and in writing as a presenter, documenter Demonstrate experience authoring developer documentation (tutorials, blog posts, docs) And extra credit if you have experience in any of the following Knowledge or experience building web or react compoe Experience working in distributed teams and work environments. Created open-source material or have contributed to open-source projects. Your own technical blog or published articles on popular JavaScript sites You are able to lead a team of engineers to success, across a diverse set of technology platforms This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

About Chargebee: Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com, and others. Thousands of SaaS and subscription-first businesses process billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has raised over $230 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model. Job Description: Seeking smart, self-motivated, well-rounded QA Automation Engineer with 2+ years of experience who excels at identifying defects, solving problems, and has a quality-first mindset. Must value teamwork and communication. Will work closely with QA Engineers and other stakeholders to ensure automation adequately covers software features. Ability to multitask, prioritize tasks and quickly adjust in a rapidly changing environment. To succeed, you will need: Bachelor’s Degree, Computer Science, Engineering or related is required. 2-4 years hands-on experience working on QA automation using Java/Python. Good knowledge in web and API Automation is a MUST. Experience in developing test automation for Web applications preferably using Selenium, JUnit/TestNG, BDD Cucumber and Java/Python. Experience in developing test automation for Backend applications preferably using rest assured. Practical knowledge on CI/CD pipeline using Jenkins and GIT commands. Comfortable in multiple languages preferably Java and Python. Strong working knowledge of various test types including white-box, black-box, positive/negative, and relational database testing. Solid test design skills, test case writing, automation, and analysis. Strong working knowledge of various test phases including functional, integration and regression. Strong knowledge of software STLC, Bug life cycle, and QA methodologies. Good working knowledge of test management software like JIRA and test cases management tools like X-Ray. Must Haves: Strong working knowledge in Web/API automation using Selenium Java/Python, REST API Automation Good to have skills: Exposure to SQL and experience in database testing. Good to have working knowledge of Load / performance testing using any tools like Jmeter etc Good to have working knowledge of components like AWS, Github, Jenkins etc Experience in Python (Pandas, PySpark, NumPy, etc) libraries Test framework development Knowledge of Cloud and/or SaaS environments

Required Skills and Competencies: A minimum of 8-10 years of experience with Information Security or in a technology related field, preferably on Identity and Access Management domain Must have expertise with BeyondTrust PAM solution including requirement, design and implementation Bachelor s degree from an accredited college/university or equivalent professional experience Experience implementing at least two of the following PAM solutionsBeyondTrust PAM and any of the other PAM products like Beyond Trust CyberArk, Centrify, Thycotic, Hitachi ID, Delinea . Hands on experience installing and configuring BeyondTrust PAM components like Vault, resource broker, application servers etc. Integration experience of PAM solution with at least three or more out of on-prem servers, AWS, Azure, GCP, SaaS Applications, Web Application, Network Devices (Firewall/Switches/Routers), Active Directory (multiple domain setup), Databases Architect and design technology components such as deployment architecture, resource broker, application servers, Vault, access control based on certain privileges etc Knowledge on platform security, administration, and management, such as Linux/UNIX / Windows system administration Exceptional written and verbal communication skills, including the ability to produce quality documentation Ability to work both independently and in a team-oriented, collaborative environment Ability to think strategically, evaluate and resolve customer problems WHAT YOU BRING Lead requirement gathering sessions with stakeholders and propose solutions following best practices of PAM Lead PAM design, implementation, and deployment Provide support for production PAM infrastructure systems and processes Operate as a technical subject matter expert in the PAM space Mentor and coach junior resources within the team Applications from people with disabilities are explicitly welcome.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The APJ Presales works collaboratively alongside the APJ Sales and Partner teams to compel our customers and prospects to think differently about the role identity plays in the security landscape, support them on their journeys to digital transformation and secure the perimeter of their organisation. Covering the India market and based in Delhi/ Mumbai, we are looking for a teammate that can build compelling and thought provoking presales presentations and demonstrations, execute Proof of Concepts and deliver enablement and workshops to educate customers, partners and prospects (everyone from developers to product managers to C-level executives) on the best ways to secure their cloud and hybrid environments using Okta’s Identity Platform. We believe that Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You will have the rare combination of technical savviness and business insight and you are passionate about a career where you can utilise both skillsets. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform and are passionate to help drive customer success. Okta Solutions Engineers are also open and collaborative to work with teammates globally and with our broad and growing Partner network in APJ. In APJ we leverage the partner ecosystem in everything that we do and we have adopted a "partner first" approach. This means we engage our partners early in the sales cycle, incentivise our sellers to sell through partners, and look to our partners to ensure customers are successful by providing them a first class post sales experience. Role: Solutions Engineer Job Duties and Responsibilities: Partner with the regional sales team to develop strategic and technical account and territory plans Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Confidently communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers and IT administrators. Serving as the key technical advisor for our customers, leading the technical solutioning phase for our customers, partnering with the sales team and our partners. Acting as the Technical Advocate for our customers, with Internal Okta teams. Execute well-defined, outcome-focussed POCs Build and manage technical relationships with Okta Customers, Technology Partners and Delivery Partners. Participate in Okta Marketing led events, as a Speaker / Thought Leader and an attendee Customize marketing materials to meet specific Indian audience needs Support partner enablement through the delivery of occasional training sessions Enjoy travelling and meeting customers. Travel will be mainly domestic. There may also be opportunities to travel to other Asia Pacific countries to support teammates; and within the US for training and conferences. Skills & experiences that will help in the role: Minimum of 10 years experience in a pre-sales consulting role, or customer facing consulting role. Strong communication skills, written and verbal, and an ability to quickly communicate complex ideas around a technical topic, using various means, including in front of a whiteboard. Communicate effectively with stakeholders at all levels of the customer's organisation, including CxO, security, developers, and IT administrators. Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches A passion to be in the forefront of technology, learning a diverse set of technologies that Okta integrates with and helping solve real world Identity challenges Enjoy being in a fast paced environment, operating at the speed of cloud, to help customers accelerate their journey to the cloud, rapid adoption of technology and design their Zero Trust security strategy with Identity as the foundation. You might also have (not mandatory): Experience with Identity & Access Management, Single Sign-on, Security and API-based solutions Experience with at least one standard network security protocol (eg. OAuth 2.0, OpenID Connect, SAML, LDAP) Proficient in either IT Security, Identity and Access Management or Developer domains Bachelor's degree in Engineering, Computer Science, MIS or a comparable field Hands-on experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications Software developer experience What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Your Opportunity New Relic is searching for a Manager to join our growing IT Support team. This role will report to the Senior Manager of IT Support and serve as a Manager to our growing team of highly skilled support team members. The ideal candidate will possess exceptional leadership abilities, a high level of technical expertise, and excellent English communication skills. You will be responsible for troubleshooting complex technical issues, mentoring team members, and implementing IT solutions that enhance efficiency and performance. Ideal candidates have proven experience managing in-office technical teams comprised of system administrators and tier 2/3 IT desktop and A/V support. Collaborating with the rest of IT leadership and our stakeholders, you’ll help design and be responsible for implementing our next generation of tooling and endpoint user experience. Responsibilities In this role, you will lead a team of IT Support Technicians passionate about IT and operational excellence. This Is a Mainly Office Based Role, Which Means You Will Work Out Of Our Hyderabad Office a Minimum Of Three Days Per Week (Tue/Wed/Thurs). You Will Also Provide Remote Support To New Relic Employees Globally. Day-to-day Responsibilities Will Include The Following: Provide an IT leadership presence in office to IT Support staff and related escalations Partner with IT Leadership on OKRs and achieving team objectives Provide event & meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using JSM ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation Your Qualifications 3+ years as a people manager or lead of a technical team 5+ years as an individual contributor on an IT operations or engineering team Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack, JSM) Familiarity with generative copilot platforms (Moveworks) Network knowledge and troubleshooting Familiarity with JAMF Pro and CrashPlan Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Desired Qualifications Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification ITIL Certificate Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript, Java) We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? What is Amex’s objective for a digital workplace? The Digital Workplace AI/ML Platform with GENAI capabilities aims to bring together the data from all Unified Workspace, Collaboration and Colleague Servicing platforms; combining this with HR, Information Security, and network data to provide real-time, meaningful insights in areas such as user experience, health scoring, productivity, and overall IT visibility. As the Engineering Senior Engineer 2 of the Digital Workplace AI/ML Platform, you will have responsibility for leading the engineering teams to develop the GENAI based Data and Cloud platform and enhance it to provide personalization capabilities, analytics, and engineering automations, and best practices. Our winning aspiration is to deliver the best Colleague digital experience. We simplify work and raise productivity by empowering Colleagues with the best digital tools and services. Opportunity for Impact Digital Workplace at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and strategic thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our leadership team to help with our transformation journey. Role and Responsibilities: The Data platform with GENAI capabilities is central to the future of how we work and improve colleague experience while identifying opportunities for improvement. As the leader of this group, you will: Create and manage a complex distributed data engineering pipeline at scale and manage its availability, throughputs, and security. Lead engineering teams and partner with Product Management to enhance the quality and outcomes of the data products including data analytics & visualization Lead the solutioning of Software Infrastructure, Authentication/Authorization (OKTA, JWT, SSL, A2A), CI/CD pipelines, Devops. The engineering skillset would need to run the GENAI/AI/ML models on the Cloud platform to derive meaningful insights & predictive analysis from search and chat bots. Work & collaborate with Product Management and Digital Workplace teams to influence key decisions on architecture and implementation of scalable, reliable, and cost-effective AI/ML platform Bring thought leadership to advance the overall state of technology and customer focus for the platform Manage delivery milestones, deployment cycles & delivery of the overall Software, Data Engineering and Platform Platform’s roadmap Enthusiasm for staying up-to-date with the latest advancements in AI, NLP, and large language models. A portfolio showcasing previous language model projects, contributions to open-source projects, or relevant publications is a plus. Build, inspire, and grow talented engineering teams that are responsible for designing and scaling solutions using Devops and Analytics skills. Build culture of innovation, ownership, accountability, and customer focus Contribute to the American Express Data Strategy. Working with other Technology teams to drive enterprise solutions, define best practice at a company level and further develop skills and experience outside Digital Workplace. Partner with the Digital Workplace technology teams to develop the AI/ML. platform strategy across all products and channels. Participate actively and constructively in agile team meetings and application reviews Work directly with and learn from the business, product, and engineering leaders across the organization Strengthen the collaboration with Industry partners/suppliers for more robust data solutions and market research for innovative solutions in this space. Professional Qualifications: Demonstrated experience leading engineering teams in remote and distributed product engineering setup. Must have writing software experience with exhaustive lines of code in Java, Spring, SpringBoot, React, Databases (Postgress, SQL-DB), RESTful API, and container-based application and Python. Demonstrated experience in data migration, integration, etc. Extensive knowledge of Devops best practices (CI/CD, Github Actions), observability, databases, caches software design skills. Mandatory strong experience in scalability, large scale distributed system designs to handle million requests, including reliability engineering, and platform monitoring. Expertise in pre-processing and cleaning large datasets as a part of ingesting data, from multiple sources within the enterprise. Experience with data structures, algorithms, and software design. Exposure to Data Science including Predictive Modelling. Willingness to learn GENAI, AI, LLMs, Rags, NLP, that are used in multilingual conversational systems. Take an extra mile to solve real-world scenarios for user commands and requests by identifying the right LLM models, tooling and frameworks. Willingness in deploying language models in production environments and integrating them into applications, platforms, or services. Review architecture and provide technical guidance for engineers Good to have experience on various data architectures, latest tools, current and future trends in data engineering space especially Big Data, Streaming and Cloud technologies like GCP, AWS, Azure. Good to have experience with Big Data technologies (Spark, Kafka, Hive, etc.) and have at least 1 Big data implementation on platforms like Cornerstone, Teradata, etc. Experience with Visualization Tools like ElasticSearch, Tableau, Power BI, etc. Experience with complex, high volume, multi-dimensional data ingestion including unstructured, structured, and streaming datasets. Ability to learn new tools and paradigms in data engineering and science Well versed in AGILE, SAFe and Program Management methods Bachelor’s degree with a preference for Computer Science, Master’s / Phd is a plus. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description The Role: Sr. IT Support Engineer As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you will solve complex issues, perform light SaaS administrator work, and collaborate on global projects. Responsibilities Provide IT support to global customers Image computers and perform asset management Help deploy and configure desktop setups Troubleshoot hardware, software, and operating system issues (macOS and Windows) Apply knowledge of information systems products and services to timely solve problems Leverage the centralized helpdesk ticketing system to ensure SLAs are met Provide assistance with IT projects and implementations, as needed Collaborate with different business groups for cross-department projects Configure and troubleshoot conference room and A/V equipment Provide support for in-office and remote meetings/events Act as an escalation point and mentor for tier 1 technicians Perform SaaS systems administration (Slack, Zoom, Atlassian, etc.) Qualifications Minimum 4 year’s experience in IT support Exceptional customer service skills is a must An ability to: Systematically troubleshoot complex issues Provide repeatable solutions in a timely manner Work independently, yet know when to ask for guidance or support Multitask and prioritize tasks Lift up to 40 lbs. Knowledge of and experience with: macOS and Windows environments Microsoft Office 365 productivity suite Centralized ticketing system Cloud applications support (O365, G Suite, Atlassian, Okta, etc.) Windows AD and related technologies (DNS, DFS, file sharing, centralized printing, etc.) Basic networking concepts and technologies (TCP/IP, DHCP, VLAN, VPN, etc.) IT security best practices Availability to work weekend shifts, as needed Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. About Us What is Chegg? An ‘always on’ digital learning platform. Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Job Description We’re looking for a Senior IT Support Specialist to join Procore’s Product & Technology Team . Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We’re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. In this role, the Senior IT Support Specialist provides world-class service to our colleagues across all Procore locations. In this role, you’ll drive employee productivity by equipping and supporting our company's technology and IT Operations. As an integral member of the IT team, you’ll resolve issues, answer questions, provide laptop support, provision new computers, and assist with company-wide IT initiatives. Successful candidates are eager to learn, share knowledge, self manage and execute on our incident handling processes to keep our IT services running optimally for our users. Solid technical, analytical, and troubleshooting skills are required to thrive in our hyper-growth SaaS environment. This position reports into Jen Vaccaro, Sr. IT Support Manger and will be based in our Bangalore, India . We’re looking for someone to join us immediately. What you’ll do: Manages tasks and projects in a fast-paced operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Manages own queue of tickets according to SLAs and agreed procedures. Perform tasks related to the day-to-day operations of several large implemented enterprise business systems, including operation, training, troubleshooting, diagnosing and supporting these systems (Google Workplace, Windows, Mac OS, Slack, etc.). Supports office AV events by providing and supporting technical solutions. Actively transfers knowledge throughout the organization, participates in knowledge sharing projects to develop best practices, conducts technology/application deep dive sessions, and mentors junior staff and new hires. Fully supports compliance requirements such as MDM enrollments, physical hardware handling procedures and ensuring work is documented by tickets. Continuously strives to improve our service offering for end users, assisting with improvement and education in a specialized focus area that shifts quarterly. Increase personal technical knowledge through development time, focusing on system features and identifying opportunities to add value to the business. What we’re looking for: Minimum of 3 years experience in an IT support role. Experience with managing incidents, requests, and problems according to an ITIL/ITSM framework. Demonstrated experience supporting devices and peripherals running on Windows, OSX, Android, and iOS. Hands-on experience with IT systems such as Active Directory, Okta, Google Workspace, Zoom, Slack, and related technologies with an understanding of computer networks (LAN/WAN/wireless/VPN). Strong customer service attitude and a genuine desire to help others. The ability to collaborate cross departmentally to help identify trends and areas of potential improvement in IT services offered to the business. Strong attention to detail and a high degree of self-motivation and task management skills. Associate’s or Bachelor's Degree in Computer Science, MIS, IT or related discipline or equivalent experience.Thoughtful communicator with excellent verbal and written communication skills.Must be able to lift at least 25 lbs and read a 24” monitor at a resolution of 1920x1080. Additional Information Perks & Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best. About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

Job Description The Role: Sr. IT Support Engineer As a key member of the Global IT Operations team, you will be responsible for providing IT engineering support to our customers: Chegg’s employees, contractors, and interns across the globe. An exceptional focus on the customer experience is critical to the success of this role. As a senior technician, you will solve complex issues, perform light SaaS administrator work, and collaborate on global projects. Responsibilities Provide IT support to global customers Image computers and perform asset management Help deploy and configure desktop setups Troubleshoot hardware, software, and operating system issues (macOS and Windows) Apply knowledge of information systems products and services to timely solve problems Leverage the centralized helpdesk ticketing system to ensure SLAs are met Provide assistance with IT projects and implementations, as needed Collaborate with different business groups for cross-department projects Configure and troubleshoot conference room and A/V equipment Provide support for in-office and remote meetings/events Act as an escalation point and mentor for tier 1 technicians Perform SaaS systems administration (Slack, Zoom, Atlassian, etc.) Qualifications Minimum 4 year’s experience in IT support Exceptional customer service skills is a must An ability to: Systematically troubleshoot complex issues Provide repeatable solutions in a timely manner Work independently, yet know when to ask for guidance or support Multitask and prioritize tasks Lift up to 40 lbs. Knowledge of and experience with: macOS and Windows environments Microsoft Office 365 productivity suite Centralized ticketing system Cloud applications support (O365, G Suite, Atlassian, Okta, etc.) Windows AD and related technologies (DNS, DFS, file sharing, centralized printing, etc.) Basic networking concepts and technologies (TCP/IP, DHCP, VLAN, VPN, etc.) IT security best practices Availability to work weekend shifts, as needed Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. Video Shorts Life at Chegg: http://youtu.be/Fwf90zgaOLA Chegg Corporate Career Page: https://jobs.chegg.com/ Chegg India: http://www.cheggindia.com/ Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/ Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers Chegg out our culture and benefits! http://www.chegg.com/about/working-at-chegg/benefits/ Chegg is an equal opportunity employer

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Okta Identity Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. You will also document the implementation of the cloud security controls and transition to cloud security-managed operations. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Develop and implement security policies and procedures - Conduct security assessments and audits - Stay updated on the latest security trends and technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in Okta Identity Management - Strong understanding of cloud security principles - Experience in designing and implementing security solutions for cloud environments - Knowledge of security compliance standards and regulations - Hands-on experience with security tools and technologies Additional Information: - The candidate should have a minimum of 7.5 years of experience in Okta Identity Management - This position is based at our Noida office - A 15 years full time education is required

Description Essential Requirements Ability to learn new tools, languages, and operating systems with some training and on-the-job experience Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product Experience with Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Experience with using Spring Security, Authentication and Authorization using any IDP like OKTA, Google IDP, Microsoft Azure etc Desirable Requirements 8+ years of experience in software development Experience using Linux/Unix environments Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka. Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI Experience using Devops tools like Jenkins and other CI/CD tools Familiarity with streaming technologies such as Kafka and Pulsar Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2 Familiarity with SQL, relational database systems, and ORM tools like Hibernate Requirements Essential Requirements Ability to learn new tools, languages, and operating systems with some training and on-the-job experience Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product Experience with Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Experience with using Spring Security, Authentication and Authorization using any IDP like OKTA, Google IDP, Microsoft Azure etc Desirable Requirements 8+ years of experience in software development Experience using Linux/Unix environments Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka. Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI Experience using Devops tools like Jenkins and other CI/CD tools Familiarity with streaming technologies such as Kafka and Pulsar Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2 Familiarity with SQL, relational database systems, and ORM tools like Hibernate Job responsibilities Join us as a Software Senior Engineer on our Platform Architecture Service team in Bengaluru to do the best work of your career and make a profound social impact. What you’ll achieve As a Software Senior Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Description Essential Requirements Ability to learn new tools, languages, and operating systems with some training and on-the-job experience Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product Experience with Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Experience with using Spring Security, Authentication and Authorization using any IDP like OKTA, Google IDP, Microsoft Azure etc Desirable Requirements 8+ years of experience in software development Experience using Linux/Unix environments Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka. Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI Experience using Devops tools like Jenkins and other CI/CD tools Familiarity with streaming technologies such as Kafka and Pulsar Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2 Familiarity with SQL, relational database systems, and ORM tools like Hibernate Requirements Essential Requirements Ability to learn new tools, languages, and operating systems with some training and on-the-job experience Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product Experience with Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Experience with using Spring Security, Authentication and Authorization using any IDP like OKTA, Google IDP, Microsoft Azure etc Desirable Requirements 8+ years of experience in software development Experience using Linux/Unix environments Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka. Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI Experience using Devops tools like Jenkins and other CI/CD tools Familiarity with streaming technologies such as Kafka and Pulsar Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2 Familiarity with SQL, relational database systems, and ORM tools like Hibernate Job responsibilities Join us as a Software Senior Engineer on our Platform Architecture Service team in Bengaluru to do the best work of your career and make a profound social impact. What you’ll achieve As a Software Senior Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas What we offer Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do. About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

About Granica Granica is redefining how enterprises prepare and optimize data at the most fundamental layer of the AI stack—where raw information is transformed into usable intelligence. We’re built to streamline cloud infrastructure, reduce storage and compute costs, and accelerate data pipelines, therefore helping companies turn massive raw datasets into intelligent, usable fuel for AI. In short: we build better data for better AI . Smarter Infrastructure for the AI Era: We make data efficient, safe, and ready for scale—think smarter, more foundational infrastructure for the AI era. Our technology integrates directly with modern data stacks like Snowflake, Databricks, and S3-based data lakes, enabling: 60%+ reduction in storage costs and up to 60% lower compute spend 3x faster data processing 20% platform efficiency gains Trusted by Industry Leaders Enterprise leaders globally already rely on Granica to cut costs, boost performance, and unlock more value from their existing data platforms. A Deep Tech Approach to AI We’re unlocking the layers beneath platforms like Snowflake and Databricks, making them faster, cheaper, and more AI-native. We combine advanced research with practical productization, powered by a dual-track strategy: Research: Led by Chief Scientist Andrea Montanari (Stanford Professor), we publish 1–2 top-tier papers per quarter. Product: Actively processing 100+ PBs today and targeting Exabyte scale by Q4 2025. Backed by the Best We’ve raised $60M+ from NEA, Bain Capital, A Capital, and operators behind Okta, Eventbrite, Tesla, and Databricks. Our Mission To convert entropy into intelligence, so every builder—human or AI—can make the impossible real. We’re building the default data substrate for AI, and a generational company built to endure beyond any single product cycle. Job Summary We are looking for a SDET (QA Automation Engineer) with hands-on experience in backend testing using Python , and working knowledge of Kubernetes , Apache Spark , and data lake architectures . In this role, you’ll collaborate with engineers across product and platform teams to ensure the quality of services powering our data-driven AI infrastructure. What You’ll Do 🧪Test Automation Design, develop, and maintain automated test scripts using industry-standard tools and frameworks Create and execute comprehensive test plans for APIs and big data applications Implement automated regression, functional, integration, and performance testing Develop and maintain test data management strategies Create reusable test components and maintain test automation frameworks 🗳️Quality Assurance Perform manual testing when required, including exploratory and usability testing Identify, document, and track software defects using bug tracking tools Collaborate with developers to reproduce and resolve issues Conduct root cause analysis for test failures and production issues Ensure compliance with quality standards and testing methodologies ♻️Process Improvement Integrate automated tests into CI/CD pipelines Provide testing estimates and ensure timely delivery of testing milestones Continuously evaluate and implement new testing tools and methodologies ✅ What We’re Looking For 3–6 years of experience in backend test automation with a strong focus on Python . Experience working in distributed systems , data engineering, or infrastructure-heavy environments. Familiarity with Apache Spark and related big data technologies. Hands-on experience with Kubernetes for container orchestration and test environment setup. Solid understanding of data lakes , including experience with formats (Parquet, ORC), storage layers, or lakehouse platforms. Experience with REST API testing , data validation, and large-scale test data management. Comfortable with tools like Pytest , Postman , Git , Jenkins , or similar CI/CD tools. Strong debugging and problem-solving skills in cloud-native environments. ✨ Nice-to-Haves Background in data infrastructure, machine learning pipelines, or systems programming Familiarity with distributed systems concepts (e.g., compression, storage tiering, streaming data) Experience working in a startup or fast-paced technical environment Experience with Kubernetes, Terraform, or infrastructure as code tools Comfort with performance tuning, benchmarking, and systems observability Why Granica? 💛 Work hands-on with petabyte-scale datasets , design performant systems and compression algorithms that matter Partner with elite engineers from companies like Google, Tesla, and Palantir on complex issues Tackle meaningful problems that push the boundaries of what’s possible in data infrastructure and AI Outcome-driven culture : Low ego, high trust, customer-obsessed. We scaled to multimillion-dollar ARR without a dedicated sales team—just product pull and ROI. Generous benefits : Unlimited PTO, flexible hybrid setup, competitive compensation, full health coverage Backed by top-tier VCs with strong runway and bold ambitions. Benefits: Highly competitive compensation with uncapped commissions and meaningful equity Immigration sponsorship and counseling Premium health, dental, and vision coverage Flexible remote work and unlimited PTO Quarterly recharge days and annual team off-sites Budget for learning, development, and conferences Granica celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.

About Company Papigen is a fast-growing global technology services company, delivering innovative digital solutions through deep industry experience and cutting-edge expertise. We specialize in technology transformation, enterprise modernization, and dynamic areas like Cloud, Big Data, Java, React, DevOps, and more. Our client-centric approach combines consulting, engineering, and data science to help businesses evolve and scale efficiently. About The Role We are seeking a skilled and experienced Technical Project Manager to lead complex projects in Identity and Access Management (IAM) and Data Privacy domains. This role requires a strong background in Azure Cloud Security , agile project management, and cross-functional stakeholder collaboration. The ideal candidate will oversee multiple concurrent projects, align technology with strategic objectives, and ensure secure, scalable delivery. Key Responsibilities Lead end-to-end project planning, execution, and delivery for security engineering and data privacy initiatives Coordinate Agile ceremonies (Scrum, Sprint Planning, Retrospectives) and ensure SAFe Agile compliance Manage cross-functional teams and align onsite-offshore delivery efforts Design and implement IAM solutions using technologies such as PlainID, Microsoft Entra ID, SailPoint, and AWS IAM Oversee integration of IAM and Data Privacy tools like OneTrust, Microsoft Priva, Informatica DPM, and Collibra Create project documentation, architecture diagrams, risk assessments, and compliance reports Support CI/CD best practices using Azure DevOps Pipelines Enforce data governance policies and access control frameworks Provide technical leadership across solution design and architecture reviews Monitor delivery timelines, budgets, and risk mitigation plans Conduct performance audits, security assessments, and gap analyses Required Skills & Experience Master’s degree in Computer Science, IT, or related field 8+ years of project management experience (including 5+ in IAM/security/data privacy projects) Strong Agile/SAFe project delivery and stakeholder management experience Hands-on experience with IAM tools (e.g. PlainID, Microsoft Entra ID, SailPoint, Okta) Experience with Azure Cloud Security practices and infrastructure Familiarity with Data Privacy platforms like OneTrust, Informatica DPM, Microsoft Priva Proven experience in reference architecture design and secure policy enforcement Excellent communication and leadership skills with ability to manage global delivery teams Familiarity with Azure DevOps for CI/CD, workflow automation, and reporting Benefits & Perks Opportunity to work with leading global clients Flexible work arrangements with remote options Exposure to modern technology stacks and tools Supportive and collaborative team environment Continuous learning and career development opportunities Skills: microsoft priva,plainid,ci/cd,azure cloud security,onetrust,technical project manager,okta,azure cloud,agile project management,informatica dpm,data privacy,sailpoint,microsoft entra id,security engineering,project delivery,collibra,agile,access governance,azure devops,iam

Ready to be at the forefront of cybersecurity innovation? Were seeking a talented Sr. IAM Developer to drive the development, implementation, and maintenance of secure authentication and access solutions. In this pivotal role, youll fortify our cybersecurity posture by ensuring access to critical systems and data is properly governed, audited, and compliant. Collaborate across teams to design scalable IAM solutions that reduce risk and power secure digital transformation. Responsibilities: Collaborate with internal stakeholders across various technical functions to create a comprehensive technical roadmap for core enterprise Identity and Access Management (IAM) solutions. Serve as the senior subject matter expert for IAM within the organization. Define policies and procedures related to IAM functions. Take ownership of complex program design, testing, debugging, and documentation. Ensure that user experience considerations are integrated into the program design and the final solution. Offer recommendations on IAM and Public Key Infrastructure (PKI) best practices and assist in establishing a centralized IAM service function to support the internal user base. Lead proof of concept initiatives, product selection, and deployment of IAM and PKI-related solutions. Identify opportunities for technical consolidation and define IAM governance requirements for non-centralized functions. Provide escalated administrative support for IAM systems when required. Collaborate with peer groups to facilitate the adoption of the latest authentication and authorization protocols. Establish and manage relationships with key technical vendors to deliver IAM capabilities and services. Support the recruitment and onboarding of junior IAM personnel as the function expands. Required Skills: 8+ years of relevant experience in Identity and Access Management. 5+ years of experience with multi-factor authentication platforms. 5+ years of experience with various authentication and authorization solutions and directory platforms. Extensive experience in designing and configuring third-party integrations using SAML. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties access control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Bachelors degree in computer science/Engineering or related field preferred. Demonstrated ability to make well-informed decisions by assessing the costs and benefits of potential actions. Detail-oriented and quality-driven with excellent communication and interpersonal skills. Relevant industry training and/or certification is a plus. Ability to deliver high-quality results in a high-energy environment following Agile Practices. Demonstrated ability to quickly ramp on different IAM Technology stacks (eg, Okta). Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Must Have: Extensive experience in designing and configuring third-party integrations using SAML/OAUTH. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties across control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Additional Responsibilities: Participate in OP monthly team meetings and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested.

Experience Required : 3+ Years. Employment Type : Full-Time. Who We Are TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin T empleton, Motive Partners and a whos who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes. We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes. In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions. Our Values Go with your GUT. Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses. Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together. As part of TIFIN's technology division, you will play a critical role in enabling the company's growth by developing highly scalable applications that provide practical solutions to clients in the financial services domain. You will design, build, test, and maintain scalable and stable-the-shelf applications or custom-built technology solutions to meet business needs. About The Role We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai. In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end user devices, and maintaining a secure and efficient IT environment. Key Responsibilities Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks. Manage laptop provisioning, software installation, upgrades, and maintenance. Handle user access management onboarding, offboarding, and role-based access control across systems and tools. Provide support for both Mumbai and Bangalore offices (~1000 users across locations). Support remote teams as well. Review IT infrastructure and provide improvement recommendations following best practices : Administer both Mac & Windows systems. Perform network administration and troubleshooting. Manage basic email and endpoint security administration. Handle laptop/desktop/printer setup and maintenance. Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes. Support end-user requests for application installation and issue resolution. Maintain and update service desk tickets and incident logs. Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed. Maintain accurate IT asset inventory including hardware and software licenses. Work with vendors for hardware procurement, licensing, and support. Ensure compliance with IT policies, audits, and data security protocols. Requirements Bachelors degree in Computer Science, IT, or related field. Minimum 3 years of experience in IT operations or system administration. Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security. Experience with network configuration, firewalls, VPNs, and IT security. Familiarity with IT ticketing and asset management platforms. Excellent communication and multitasking abilities. Good To Have Experience with identity and access management tools (e. , Okta, Azure AD, Google Workspace Admin). Familiarity with scripting (e. , PowerShell, Bash) for automation and system management. Exposure to cloud environments such as AWS, GCP , or Azure. (ref:hirist.tech)

*Immediate Opening For SAAS Admin / Google Workspace from ATMECS Global Inc Below are the details FYR: Job Description : SAAS Admin Location: Bangalore / Hyderabad / Coimbatore Employment Type: Full-Time Mode of Work: Hybrid Working Hours: US Shift Experience: 10+ years Mandatory Skills: Google Workspace, Slack, Zoom, Box, SSO, OKTA JD Enterprise SaaS applications administration and Operations, including but not limited to: Google Workspace Administration — Slack Administration — Zoom Administration — Box Administration — LDAP Administration — Employee onboard / manual offboard request — Slack apps — Google Marketplace — Slack channel share request —Work independently on SSO integrations in OKTA —Review existing runbooks and identify gaps to improve them *Work independently to triage, process, resolve operational requests & take escalations from Ops team. *Escalate to Ops team and Identity Engineering team for advanced support and commitments to request SLAs. *Possess technical knowledge, training, and experience, consistent with high professional and industry standards and will perform the Services in a professional and workmanlike manner. *Hands on experience with SaaS administration at scale. Able to work independently at triage and resolution of incoming requests of the team. *Operate 24x5, US time zones friendly (US) *Self-motivated and quality-driven, work professionally and collaboratively to resolve customer requests with attention to detail. *Good customer service spirit, confident working on operational tasks, and interacting with non- technical users and 3rd party vendors across a wide variety of applications. Please send your details What is your Total Experience: Relevant experience: Current Location: Current CTC: Expected CTC: Notice Period: Kindly deliver CV to Mail ID - anil.krishnappa@atmecs.com

Job Summary: We are seeking an experienced Okta Engineer to design, implement, and manage our Identity and Access Management (IAM) solutions. The ideal candidate will be a subject matter expert in Okta, responsible for the architecture, deployment, and maintenance of our Okta environment. This role is critical in ensuring secure and seamless access to applications and systems for our organization. You will be responsible for single sign-on (SSO), multi-factor authentication (MFA), and lifecycle management to enhance our security posture and user experience. Responsibilities: Design, implement, and maintain the Okta platform, including SSO, MFA, and Universal Directory. Integrate applications, both cloud-based and on-premises, with Okta for centralized access management. Develop and manage Okta policies, workflows, and automation for user lifecycle management (joiners, movers, leavers). Collaborate with IT, security, and application teams to gather requirements and implement Okta solutions. Troubleshoot and resolve technical issues related to Okta integrations and user access. Provide technical guidance and support to internal teams and end-users on Okta-related matters. Stay current with new Okta features and best practices to continuously improve the IAM program. Develop and maintain documentation for Okta configurations, processes, and procedures. Ensure compliance with security policies and standards in all Okta implementations. Required Skills and Qualifications: Experience: 8+ years of hands-on experience with Okta in an enterprise environment. Technical Skills: In-depth knowledge of Okta products including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Universal Directory, and Lifecycle Management. Experience with authentication protocols such as SAML, OAuth, and OpenID Connect. Proficiency in scripting languages like PowerShell, Python, or JavaScript for automation. Understanding of Active Directory, LDAP, and other directory services. Familiarity with API security and management. Certifications (Nice-to-Have): Okta Certified Professional, Okta Certified Administrator. Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the capacity to work collaboratively across teams.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: Staff Engineering Technical Program Managers own and drive cross-functional initiatives and portfolios, serving as the point person for clarifying goals, overseeing execution plans to achieve them, and ensuring alignment and transparency with stakeholders and contributors. In this role you will own, drive, and oversee a portfolio of initiatives within the Engineering organization, partnering with key stakeholders in Developer & Release Platform, Engineering and Product Management .You will also be leading Engineering Incident Management efforts, proactively collaborating with various stakeholders. You will partner with various groups across Engineering, Customer First, Product Management, and Security to design, build and operate organizational processes to respond to service incidents and customer issues. Employing both a strategic and tactical approach is a requirement in this role. You will not only have strong Engineering TPM experience, but also experience maturing Agile teams driving initiatives through iterative development in a SaaS environment. Job Duties and Responsibilities: Structure and drive continuous and/or time-bound initiatives by clarifying goals, enabling the execution of deliverables, defining program process flows, and providing continuous transparency. Project manage initiatives both within Developer & Release platform and across multiple teams; taking a hands-on and proactive approach to unblock progress, introduce efficiencies, and provide workflow solutions. Lead incident management efforts, proactively collaborating with Engineering, Product and Support organizations. Continue to improve the existing incident management process by helping to update or build new processes based on the historical data and trends. Manage the E2E Root Cause Analysis (RCA) process within Engineering, which is used in response to service incidents and customer reported issues. Lead teams to prepare, investigate, and manage incidents, analyze data, and reach conclusions. Identify gaps and lead the introduction of new processes and iterations on existing processes within Engineering in support of our customers and service reliability and availability, Provide clear and crisp transparency to the status and progress of Engineering initiatives and operational programs. Qualifications: Minimum 7 years of technical program management experience in a SaaS product development environment – kicking off and managing cross-organizational programs. Strong technical aptitude/affinity; from experience working directly with Engineering, Quality and Release Management. Minimum 3 years of relevant experience in SaaS product development environment in related areas such as Incident management. Excellent verbal and written communication; experience effectively communicating and presenting to teams located across different locations and people ranging from individual team members to C-level executives. Strong leadership skills; able to successfully influence without authority Self-starter, able to multi-task and organize workload in an ambiguous and constantly changing, fast paced environment while bringing clarity to the teams. Education and Training: Bachelor’s degree or equivalent experience Training in Agile and Scrum What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.