1288 Okrs Jobs - Page 32

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about our mission and what we offer . Wise is looking for a People Operations Lead to join our team in India . In this role, you will be a key part of supporting the APAC region, with a primary focus on the Indian market . This is a unique opportunity to have a significant impact on Wise’s mission and assist business leads and teams in delivering a seamless Wiser experience throughout the entire ‘Wiser’ journey. As you focus on enhancing the Wiser experience in India, you will also contribute to the broader APAC region, further developing your skills as a people leader . Your Mission As part of our People Operations team, your vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. You’ll be responsible for setting up and leading our HR Operations in India, ensuring a comprehensive People service and experience for our Wisers in this market. Key Responsibilities Act as an HR Generalist: Until the team in India scales, you will act as an HR Generalist, managing end-to-end People operations. This includes overseeing the entire Wiser lifecycle from onboarding to off-boarding, and handling queries from our Wisers and Leads. Lead, Coach, and Up-skill: Lead, coach, and develop the team responsible for providing a comprehensive People service to our Wisers based in India. Drive People Operations Evolution: Play a key role in driving the People Operations evolution by leading projects locally and contributing globally, all focused on enhancing the Wiser experience and achieving operational excellence. Build Shared Services: Contribute to the development of Wise’s shared services by identifying tasks that can be centralized and ensuring a smooth transition. Set Development Goals: Establish aspirational development goals and performance measurement KPIs/OKRs for the team to foster continual growth and succession planning. Ensure Compliance: Ensure compliance with diverse labor, immigration, and financial regulations across multiple markets, updating processes to maintain adherence to compliance needs. Collaborate Globally: Partner with the global team and wider People tribe to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass-customization outlook. Maximize Business Impact: Collaborate with key functional stakeholders and leaders to share data insights and trends, enabling empowered and inclusive stakeholder relationships. Embrace Growth Opportunities: Take on tasks beyond your formal job description, reflecting our commitment to flexibility and professional development. This Role Will Give You The Opportunity To Work in a fast growing and innovative People team within a thriving business. Contribute towards the bi-annual planning cycles, collate data on project deliverables, share ideas for improvements and lead new projects. Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook. Maximise advisory impact and partnership: collaborate with the People Partners (HRBPs) and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships. Qualifications About You: Are an Indian Citizen and based in Hyderabad Strong HR Experience: Specialize in HR operations within a fast-paced environment. At least 5-7 years of experience in a Shared Service Center and at least 4 years experience leading a team. Experienced Leader: Comfortable leading, developing, and optimizing a team, and being an evangelist of the ‘working smart’ principle. Customer-Driven: Always thinking about how to automate and improve the Wiser experience while working smarter, not harder. Data-Driven: High proficiency in data tools and visualization, using data, facts, and insights to inform your approach. Project Manager: Solutions-focused, able to prioritize problems and initiatives with the most measurable business impact. Empathetic Communicator: Able to communicate effectively with diverse people both in person and in writing. Initiative: Think creatively and customize your outlook, making informed, evidence-based, and data-driven decisions. Resilient Change Agent: Desire to change the status quo for the better, managing organizational transformation, facilitation, and training. Collaborative: Guide a variety of stakeholders, building and fostering relationships, and not afraid to challenge through healthy discussions. Effective Communicator: Understand diverse perspectives and vary your communication style based on the circumstance. Some Extra Skills That Would Be Great Financial services experience: you possess deeper insight to empower our team further with our commercial strengths, weaknesses, opportunities and threats. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram. Show more Show less

Job Summary: We are seeking a results-driven, detail-oriented Strategic and Analytical HR Specialist who will be responsible for designing and implementing KRAs/KPIs , developing and refining SOPs , setting up a strong Performance Management System (PMS) , and establishing a clear and efficient organizational reporting structure . This is a critical role in aligning people processes with business goals across all departments. Key Responsibilities: 1. KRA/KPI Design & Implementation Design, standardize, and align KRAs and KPIs for all roles and departments across the organization. Conduct role-mapping and job analysis in coordination with functional HODs. Regularly review and revise performance metrics in line with business goals. 2. SOP Creation & Optimization Create detailed and department-specific Standard Operating Procedures (SOPs). Ensure consistency, clarity, and alignment in all SOPs with operational objectives. Train departmental teams on SOP usage and adherence. 3. Performance Management System (PMS) Design, implement, and manage a comprehensive PMS aligned with KPIs. Drive the performance review process – goal setting, mid-year reviews, and annual appraisals. Analyze performance trends and suggest performance improvement plans. 4. Organizational Reporting Structure Define clear reporting relationships and escalation matrix for all roles. Restructure or refine reporting hierarchies as per business expansion or changes. Prepare organizational charts and keep them updated as per staffing changes. 5. Analytics & Strategic HR Reporting Generate insights from performance and HR analytics to support leadership decisions. Prepare monthly, quarterly, and annual HR dashboards related to PMS, KRA/KPI adherence, and team structures. Key Skills & Competencies: Strong understanding of KRA/KPI frameworks (SMART goals, OKRs, Balance Scorecards, etc.) Excellent knowledge of PMS tools and methodologies SOP drafting and process mapping capabilities Strong analytical and critical thinking abilities Expertise in using Excel, HRMS tools, and organizational design software (e.g., OrgChart Now, Lucidchart) Exceptional communication and collaboration skills Preferred Qualifications: MBA/PGDM in HR or Organizational Development Certification in Performance Management/HR Analytics (Preferred) Experience in setting up PMS or OD frameworks in mid to large-sized organizations Job Type: Full-time Pay: ₹60,225.81 - ₹80,480.90 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Schedule: Day shift Application Question(s): Only male candidates are eligible to apply. Education: Master's (Required) Experience: Analytical HR Specialist: 7 years (Required) Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person

About The Team At Meesho, we are building for Bharath. As the Seller Growth & Success team, we play a key role in Meesho’s objectives. If you love being a disruptor who is excited by challenges, then you should join our team as a Senior Business Associate. Everything we do in our team has only one objective – enabling every business to succeed in the e-commerce space. We want to democratize e-commerce for all sellers by building a marketplace wherein literally anyone can succeed. Fun fact? Meesho has 13M+ women entrepreneurs who have sold products to 50M consumers (3% of India’s population) as of today. Impacts like these are possible because we encourage a ‘problem-first’ mindset to solve some of the most challenging and innovative problems for our users. We work in collaboration with the Product, Business, and Fulfillment teams to drive strategic goals. You will also present findings and updates to the CEO and other senior leaders on a regular basis. Making an impact with data-backed innovative solutions is key to success in this role. You will work with multiple stakeholders and constantly brainstorm ways to improve processes to raise the bar of experiences for our users. About The Role As a Senior Associate , you will work on solving key problem areas and identifying new growth opportunities within the Seller Growth & Success team . Your focus will span across strategic planning, process improvements, and execution to drive business outcomes. For instance, you might be involved in building and executing roadmaps to penetrate new geographies, improving seller experience on Meesho, enhancing assortment, or launching new seller acquisition channels. You will be expected to think 10X, take end-to-end ownership, and drive measurable impact towards business OKRs. This role offers significant opportunities to develop critical problem-solving and long-term strategic thinking skills. What You Will Do Identify and execute strategic initiatives to solve key challenges in seller acquisition, growth, and retention. Take ownership of high-impact projects to improve seller experience, assortment, or category penetration. Collaborate cross-functionally with Category, F&E (Finance & Excellence), and Operations teams to ensure smooth execution and alignment. What You Will Need Strong communication skills with the ability to clearly articulate ideas and influence stakeholders. Proficiency in documentation and structured business writing. A problem-solving mindset with ownership-driven execution capabilities. Show more Show less

About The Role At GSS, we are the custodians of quality at Uber, managing the end-to-end testing lifecycle with a tech-first approach to deliver an exceptional user experience. We are looking for a dynamic leader to design and establish both technical and operational frameworks from the ground up by leveraging latest Gen AI capabilities, optimizing existing models while driving process improvements, efficiency gains, and overall quality advancements. This Role Includes Build & Optimize Frameworks: Build products around quality and new testing capabilities from scratch, tailored to business needs and end-user expectations. Leverage Gen AI capabilities to build new automation testing frameworks Define & Own Quality OKRs: Establish and track key quality objectives, continuously striving for improvements beyond defined boundaries. Drive Strategic Initiatives: Take bold, high-impact bets aligned with Uber's overarching strategy and mission. Implement Scalable Processes: Lead the rollout of large-scale operational processes, including strategy redefinition, vendor partnerships, and KPI-driven execution. Oversee Operations & Business Activities: Ensure the seamless execution of quality initiatives to achieve the desired results. If you are passionate about driving quality at scale and thrive in a fast-paced environment, we'd love to hear from you! ---- What You Will Do ---- Build industry-leading products around software quality by ideating, doing system design, and guiding the development team Define Test strategy, roadmap, and gain operational efficiency for Quality@Uber Continuous identification of gaps in the test automation framework/Automation process and bringing in thought leadership to bridge those gaps Define the processes to Ensure day-to-day operations in Quality is working seamlessly Ability to ideate and include different areas of testing (eg. Performance, Load testing, Security etc.,) and should be competent in defining roadmap for scaling the same Ability to question the status quo and bring in industry best practices for Quality Work with the vendors, cross-functional engineering teams to deliver the artifacts Ensure OKRs and metrics are on track and raise flags whenever necessary Basic Qualifications Having 7-10 years of experience in managing large-scale programs around software product/feature development or software quality Experience in ideating and building a product from scratch Experience as a Software Development Manager driving quality for past-paced B2C/B2B mobile apps Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in constantly evolving business environments Excellent written and verbal communication skills with the ability to influence internal and external partners Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action Experience with system design, process optimization, program management, customer support strategies, quality assurance, and willingness to explore and learn new technologies Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, and recommendations and drive customer and product-focused decisions Entrepreneurial Mindset - Ability to think Top-Down and Bottom-up Preferred Qualifications Candidate with an MBA is an added advantage Ability to plan and execute in an organized manner Ability to deep dive both technically and operationally on the problems and achieve operational excellence by finding appropriate solution Show more Show less

Role overview 1) 10+ years of engineering experience, with at least 3–5 years in engineering leadership roles. 2) Deep understanding of identity verification workflows, user onboarding, or KYC/AML systems. 3) Experience integrating with or building APIs for document OCR, biometric verification, AML screening, and fraud detection. 4) Strong system design skills for high-availability, privacy-first, and auditable systems. 5) Familiarity with compliance frameworks such as GDPR, PCI DSS, SOC 2, FATF guidelines, or local eKYC laws. 6) Track record of leading technical teams through scale, complexity, and regulatory change. 7) Excellent communication and stakeholder management skills. Nice to Have 1) Experience working with regulated financial services, crypto, or telecom identity systems. 2) Familiarity with modular identity frameworks (DID, verifiable credentials, reusable KYC). 3) Experience in markets with fragmented ID infrastructure (e.g., Africa, Southeast Asia). What would you do here? Identity & KYC Platform Ownership > Define and drive the architectural vision and roadmap for identity, KYC, and verification systems. > Led the engineering efforts across user onboarding, identity proofing, document OCR, biometric checks, AML screening, and account verification workflows. > Ensure systems comply with regional and international regulations (e.g., AML/CFT, GDPR, eKYC standards). > Build a scalable and pluggable platform that integrates seamlessly with third-party verification vendors. Engineering & Org Leadership > Manage and mentor a team of engineering managers, architects, and ICs across backend, mobile, and platform security teams. > Build a world-class team culture centered on trust, ownership, and quality. > Define org structure, career paths, and hiring plans to support scaling. Security, Compliance & Observability > Implement best practices in data security, encryption, and user privacy across the identity platform. > Partner with compliance and legal teams to adapt the platform to evolving regulatory requirements. > Ensure detailed observability of user verification flows, errors, drop-offs, and audit trails. Cross-Functional Collaboration > Work closely with Product, Risk, Legal, and Operations teams to align roadmap and OKRs. > Support the launch of KYC features in new regions by adopting verification logic and flows. > Own vendor evaluations and partnerships for biometric ID, OCR, AML, and risk scoring systems. Delivery & Incident Management > Drive reliable, timely delivery of new identity features, compliance updates, and platform improvements. > Ensure systems are resilient and maintain high availability (99.9%+ uptime). > Establish incident response processes for sensitive identity workflows and coordinate postmortems Show more Show less

🚀 HR Manager – 📍 Location: Hyderabad, TS, IN – 500055 🕒 Job Type: Full-Time 💰 Salary: Competitive + Leadership Performance Bonus 🔍 About Pinnacle Blooms Network: Pinnacle Blooms Network is India’s #1 Autism Therapy Chain, transforming lives through Speech Therapy, Occupational Therapy, ABA Therapy, Behavioral Therapy, and Special Education. With 200+ centers across India and powered by AI and digital neurodiversity innovations, we are on a mission to empower 90+ crore kids and families. We are looking for a results-driven HR Manager to drive workforce discipline, optimize workforce performance, and ensure 100% utility and accountability across our high-impact therapy centers. 📌 Role Overview As an HR Manager, your role is pivotal in ensuring a high-performance culture, accountability, and discipline across the organization. You will oversee people performance, workforce utility, workplace discipline, and policy enforcement to maintain a productive and mission-focused team. 📌 Key Responsibilities 1️⃣ Performance Management & Workforce Utility Lead performance planning, reviews, and productivity tracking across therapy, admin, and support teams. Drive measurable KPIs, OKRs, and utility metrics to ensure maximum workforce output. Collaborate with Center Heads to monitor efficiency, align goals, and manage underperformance. Conduct skill-gap analysis and performance improvement planning. 2️⃣ Workplace Discipline & Policy Adherence Enforce punctuality, ethical behavior, code of conduct, and professionalism across all centers. Implement and refine disciplinary procedures, warnings, and escalation mechanisms. Investigate incidents and grievances, ensuring swift and fair resolution. 3️⃣ Workforce Stability & Outcome-Driven HR Strategy Foster an accountable work culture through motivation and strict adherence to responsibilities. Improve work schedules, shift alignments, and workforce planning for 100% utility. Reduce absenteeism, attrition, and performance-related exits through preventive interventions. Align HR operations to the mission of transforming lives through consistent therapy excellence. 4️⃣ Compliance & Operational Excellence Ensure statutory compliance – PF, ESI, Labor Laws, etc. Manage audits, MIS reports, disciplinary logs, and workforce analytics. Support leadership in key HR dashboards and strategic workforce planning. 🔗 Required Skills & Experience ✔️ 5+ years of HR experience with focus on workforce performance & discipline ✔️ Proven track record in managing large teams across multi-location units ✔️ Strong knowledge of labor laws, HR operations, and performance analytics ✔️ Conflict resolution, grievance handling, and people management expertise ✔️ Proficient in HRMS tools, dashboards, and MIS reporting ✔️ Strong leadership, communication, and strategic thinking abilities 🎯 Why Join Pinnacle Blooms Network? ✨ Be part of India’s most impactful child therapy network ✨ Lead a mission-aligned HR culture that transforms lives ✨ Competitive compensation + strategic leadership incentives ✨ Exposure to AI-integrated HR systems and behavioral health ecosystems ✨ Opportunity to create scalable workforce excellence across 200+ centers 📩 How to Apply? 📧 Send your resume to: care@pinnacleblooms.org or +91 9100 181 181 📌 Subject: Application for HR Manager – Workforce Performance & Discipline – [Your Name] 🚀 Join Pinnacle Blooms Network and lead the transformation of human potential into real-world impact! 🌍

Location: Pune, India (Work from Office) Experience: 4+ years in Talent Acquisition, with a strong focus on Technical Hiring Company: ZenTrades.ai About ZenTrades.ai ZenTrades.ai is an AI-powered SaaS startup revolutionizing the Field Service Management (FSM) industry. We’re building the future of trade services by offering a modular business operating system (CRM + ERP) designed specifically for trades like HVAC, plumbing, electrical, etc. Our platform includes LISA , an AI co-pilot that empowers field professionals with intelligent automation, predictive analytics, and smarter workflows. Founded by UW Madison and UC Berkeley alumni with deep domain and product expertise, ZenTrades.ai is on a mission to empower tradespeople to grow faster, work smarter, and deliver exceptional customer experiences. Why Join ZenTrades.ai? Be Part of the 0 to 1 Journey : Join a fast-scaling startup solving real-world problems with real impact. Work with Builders : Collaborate with hands-on, high-performing leadership teams from top global institutions. High Ownership, High Impact : We value autonomy, initiative, and execution over hierarchy and status quo. Culture of Radical Candor : Transparency, humility, and curiosity are central to how we work and grow together. Learn & Scale : Gain unparalleled exposure in building hiring systems, brand, and processes from scratch. Role Overview: Talent Acquisition Specialist (Tech Hiring Focus) We’re looking for a high-energy, mission-driven TA Specialist who thrives in a fast-paced, ambiguous environment. You’ll lead full-cycle hiring, with a primary focus on technical roles (Frontend, Backend, Full Stack, DevOps, etc.), while also supporting business hiring across functions. You’ll own the process, craft sourcing strategies, build pipelines, and drive hiring outcomes with speed and quality. This role offers you a front-row seat in shaping our talent engine and culture while working directly with the CEO and senior leadership. Key Responsibilities Own and drive end-to-end recruitment for technical and business roles Build and execute creative sourcing strategies across LinkedIn, GitHub, AngelList, tech communities, and more Engage and evaluate candidates for both technical acumen and cultural alignment Create and manage structured interview processes, scorecards, and candidate experiences Partner with hiring managers to forecast talent needs and deliver against hiring OKRs Drive employer branding initiatives and improve visibility in relevant communities Build strong pipelines proactively for upcoming and critical roles Track and report key hiring metrics: funnel, TAT, sourcing effectiveness, quality of hire Champion tools and automations (ATS, CRM, analytics) to scale hiring operations Conduct market mapping, talent research, and competitive benchmarking Collaborate with external agencies when necessary and drive accountability Support onboarding, referrals, and early engagement of new hires Own strategic projects like building a TA playbook, revamping JDs, and improving D&I hiring You’re a Great Fit If You Have: 4+ years of TA experience with at least 2 years in technical hiring for SaaS/tech companies Proven success in sourcing and closing engineers, product managers, and other tech talent Experience hiring across stacks – MERN, DevOps, AWS, mobile, AI/ML is a huge plus Strong business acumen with ability to collaborate with leadership and hiring managers High accountability, urgency, and resourcefulness in meeting hiring targets Excellent interpersonal and communication skills, written and verbal Comfortable working with ATS platforms, Google Workspace, Sheets, and data dashboards An entrepreneurial mindset – adaptable, solutions-oriented, and thrives in chaos Experience working in startups or high-growth environments preferred Passionate about building culture, team, and scalable people systems from scratch What’s in Store for You? Exposure to Founders & Leadership : Direct access to decision-makers Impact at Scale : Build the core team that will define our culture and trajectory High Ownership : Take end-to-end charge of hiring outcomes Career Growth : Opportunity to grow into TA Lead / People Partner roles Build with Purpose : Join a startup with a real product, real revenue, and real users Dynamic Culture : We’re scrappy, collaborative, and dead serious about having fun at work Note: This role requires working from 3 PM - 1 AM from our Pune office. Ready to build the future of trade-tech with us? Apply now and join our mission at ZenTrades.ai Show more Show less

Job Purpose: Engineering Manager role entails 2/3rd SDE3 Engineer and 1/3rd Engineering Manager responsibilities. Overseeing designs, enforcing engineering best practices, ensuring compliance, managing development, maintaining technical quality, and handling deployment, roll out, and engineering support. Key Responsibilities Cross-Functional Collaboration: Engaging in stakeholder communication, aligning roadmaps, and managing resource allocation to meet business objectives. Strategic Contributions: Shaping the technical vision and managing the team’s OKRs to drive impactful outcomes. Capability Management and Leadership: Hiring, mentoring, and retaining top talent while fostering team growth and performance. Culture Building: Cultivating adynamic, fast-paced environment that promotes energy, hustle, and innovation. Technology Strategy And Design Know the domain/business: Stay on top of business process, customer value prop and technology enablement for respective domains Technology strategy and plan: Stay on top of technology objectives, architecture paradigms, engineering and best practices. Technology ways of working: Ensure adoption of engineering best practices Technology Ownership: Own design and development systems to ensure seamless functionality. Own delivery of functionality, system integration, usability and NFR Technology Delivery Own techno-functional design, code quality, flexible/ modular design and rules driven behavior Directly responsible for quality roll out, production support and stabilization Collaborate with cross functional teams Strong understanding of SEO best practices, Core Web Vitals, structured data, and page speed optimizations. Hands-on experience with Google Analytics, Google Search Console, Google Tag Manager, and other web analytics tools. Knowledge of web performance optimization techniques and tools such as Lighthouse. Technology Team Building Train and mentor junior engineers and peer Contribute with hiring and culture building Qualifications & Skills Education Background: Bachelor of Engineering, preferably in computer science and related streams. Software Engineering with 8+years of experience. Experience in leading engineering teams and initiatives. Technology Strong experience in hands on software engineering for business applications Deep understanding of engineering principles, system design, and development workflows. Ability to guide and evaluate technical decisions. Dexterity to quickly pick up and work on multiple language sand tech stacks Clarity of thinking and detail orientation Agile, flexible, resourceful mindset along with a best practices and safe deployment approach Experience in digital commerce and retail Preference for experience in tech start-up (small company) Leadership And People Skills Strong communication, conflict resolution, and motivational skills. Ability to build trust and nurture talent. Experience in hiring Project Management Proficient in managing timelines, resources, and stakeholder expectations. Capable of pivoting between technical and non-technical responsibilities. Show more Show less

Join Vonage and help us innovate cloud communications for businesses worldwide! Our function, within Fraud, is to protect our business, our customers and carrier partners from fraudulent behavior; ensuring we stay compliant with country, state and local laws and regulations. Why this role matters Our function, within Fraud, is to protect our business, our customers and carrier partners from fraudulent behavior; ensuring we stay compliant with country, state and local laws and regulations. The Senior Fraud Manager or Head of Fraud is key in defining and upholding anti-fraud policy, ensuring the profitability of the company. The duties of the role include analysis and implementation of initiatives to detect and prevent fraudulent transactions and behaviours, communicating these effectively with other areas of the business, minimising losses, and pro-actively contributing to the identification of improvements and technologies that should be used in preventing these problems up front. The successful candidate will be the main escalation point for all Fraud issues and will work with the senior management team in Operations to develop a ‘Best in Class’ Fraud Team. A team ready to face the changing and challenging landscape of Fraud and protect our revenue and services. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW... Your Key Responsibilities The role will entail managing three main Fraud areas: 24x7 Operation - This incorporates the existing 24x7 Fraud Team and building this out to encompass all Carrier Operations functions that require 24x7 service management. Fraud Operations - Tier 2 Fraud. Fraud Investigation Team - Tier 3 Fraud investigation and proactive Fraud work. Be the ‘face’ of Fraud, fronting key meetings and communicating with senior management and stakeholders. Address Fraud escalations and provide actionable feedback. Create and maintain a library of runbooks, fraud documentation, and guides. Build metrics to measure Fraud performance against OKRs and update leadership via SOV. Collaborate with Legal and Compliance to address new rules and regulations. Own and manage Compliance and Fraud Regulations for CPaaS Reseller partners. Liaise with Quality & Innovation to improve alerting and dashboard metrics for fraud detection. Produce fraud risk reviews, mitigation plans, and steer their implementation. Support the Operations Manager in developing fraud prevention initiatives. Assist the local Carrier team in upholding standards and requirements. Provide guidance and information to the Finance team. Build a vision to advance the Fraud team, working closely with Fraud Product, tooling teams, and stakeholders. What You'll Bring Experience working within the Telecommunications Industry and knowledge of both Voice and SMS Fraud. Proven track record of managing teams of similar size (3 teams, 25 people total). Expertise in anti-fraud techniques and practices (AML, KYC). Proficiency in Excel, data analytics, SQL, and business intelligence tools. Familiarity with fraud screening software and management tools. Background in high-volume transaction industries (finance, business services, etc.). What's Required For Application Demonstrated experience in fraud management and prevention. Strong understanding of fraud detection tools and technologies. Proven ability to lead and develop high-performing teams. Excellent problem-solving and analytical skills. Familiarity with compliance and regulatory requirements in fraud prevention. Nice to have Experience with Adaptive Mobile, SIFT, or similar tools. How You'll Benefit Group health insurance - Covers Employee, Spouse, Children & Parents Life insurance Group Accident & Disability Insurance Flexible benefits plan for tax exemptions Ericsson Care Line Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location. There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice here. Who We Are Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. Show more Show less

This role is for one of Weekday's clients Salary range: Rs 6000000 - Rs 9000000 (ie INR 60-90 LPA) Min Experience: 12 years Location: Bengaluru JobType: full-time Requirements About the Role We are seeking a seasoned Head of Engineering and Product to lead our technology and product functions in unison, driving innovation, execution excellence, and cross-functional collaboration. This role combines deep technical leadership with strong product strategy expertise, making it ideal for individuals who have successfully scaled products and engineering teams in high-growth environments. As a dual leader of engineering and product, you will set the vision, structure the teams, and ensure seamless alignment between business objectives, user needs, and technology capabilities. The ideal candidate brings a blend of hands-on experience as an Engineering Manager and Product Manager , has a user-first mindset, and thrives in a startup or fast-paced organization. You will report directly to the CEO and work closely with stakeholders across design, growth, operations, and customer success. Key Responsibilities Leadership & Strategy Define and drive the long-term technology and product vision aligned with the company's mission and business goals. Build, manage, and scale high-performing engineering and product teams, fostering a culture of ownership, agility, and continuous improvement. Set clear OKRs for both functions, ensuring accountability, transparency, and performance. Product Management Lead product strategy and roadmap planning based on user insights, market research, and business objectives. Work with designers and engineers to deliver high-impact, scalable features through iterative, data-driven development. Prioritize product initiatives, balancing innovation, customer value, and tech debt reduction. Engineering Management Oversee software architecture, system design, code quality, security, and scalability for all products and platforms. Champion best practices in engineering, including agile methodologies, CI/CD, automated testing, and cloud-native infrastructure. Mentor senior engineers and engineering managers, helping them grow as technical and organizational leaders. Cross-functional Collaboration Serve as the bridge between technical and non-technical teams, ensuring clarity, alignment, and timely delivery. Collaborate with GTM, customer success, and operations teams to build products that solve real customer problems and drive revenue. Lead cross-functional quarterly planning to ensure engineering and product roadmaps reflect company priorities. Innovation & Delivery Drive innovation by keeping abreast of new technologies, frameworks, and methodologies that can enhance product experiences and engineering productivity. Ensure timely delivery of product releases while maintaining high standards for quality and reliability. Requirements 12+ years of combined experience in engineering and product leadership roles. Proven track record of scaling SaaS, consumer tech, or enterprise platforms. Strong hands-on experience with modern software development practices and technologies. Experience working in product-led organizations with rapid iteration cycles. Demonstrated ability to define and drive product strategy from ideation to launch. Exceptional communication and stakeholder management skills. Prior startup or high-growth environment experience preferred. Bachelor's or Master's degree in Computer Science, Engineering, or related field. Show more Show less

About Us InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world. Our end-to-end advertising software platform, connected content, and commerce experiences activate audiences, drive real connections, and diversify revenue for businesses everywhere. InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand, engage, and acquire consumers effectively through data-driven media solutions. Learn more at advertising.inmobi.com. Glance is a consumer technology company that operates disruptive digital platforms, including Glance, Roposo, and Nostra. Glance’s smart lockscreen and TV experience inspires consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Glance is currently available on over 450 million smartphones and televisions worldwide. Learn more at glance.com. Born in India, InMobi maintains a large presence in Bangalore and San Mateo, CA, and has operations in New York, Singapore, Delhi, Mumbai, Beijing, Shanghai, Jakarta, Manila, Kuala Lumpur, Sydney, Melbourne, Seoul, Tokyo, London, and Dubai. To learn more, visit inmobi.com. Who are we and What do we do? InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Our businesses span across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies. What’s the InMobi family like? Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion. What do we promise? We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission-critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training, and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work. About The Role As part of the Central Strategy & Operations (CS&O) team focused on InMobi Group Strategy you will report into the VP, Strategy & Operations and be part of the CEO’s office. You will work closely with the Founder & CEO (Naveen Tewari) as primary stakeholder. As part of the CEO’s office – you will support the CEO on their top-of-mind priorities, guide the framing and making of decisions with leadership, and take up the execution of resulting initiatives. You will typically support 2-3 streams, working with the relevant leaders and their units, on topics ranging from – Fundraising, M&A, OKR setup, AOP, New initiatives, investor relationships, branding building strategy & impact, product strategy & development efforts, governance on user metrics & revenue initiatives, cross-company commercial & legal collaboration, incubating 0-to-1 projects, supporting external partnerships, helping articulate vision & strategy and so on. The nature of work will span across – problem framing & investigation, solutioning & ideation with leaders & their teams, rallying teams to build consensus and structured planning & execution. Comfort with switching context, quickly ramping-up on new topics and executing fast will be critical. In this role, you will be based out of Bangalore and this role will provide you a platform to take on leadership / business ownership roles down-the-line – as it will expose you to how a company with multiple businesses works across different domains, helps you gain an end-to-end view of the organization, its priorities and ways of working, as well as visibility and access to leaders in the org. We operate in a work from office setup and encourage everyone to be in office 5 days a week. What You’ll Be Doing Working on the highest priority areas for InMobi Consumer Platform (ICP) businesses – with ICP leadership (VP/GMs) and their units – supporting identification & framing of problems & opportunities, followed by the solutioning, and also implementation with relevant teams Typically, you will support 2-3 streams of work / initiatives with high ownership on outcomes – structuring and navigating ambiguity, framing roadmaps & setting up programs, driving execution / governance as PMO, and in some cases as direct owner responsible for execution Structuring and running a tight, clear process along folks across different teams – for diagnosis, problem solving and/or implementation efforts – typically under the direct sponsorship of a Leadership Team member, or one of the Founders Design and setup the right structures / mechanisms and metrics to ensure the long-term direction and short-term focus are balanced and prioritized effectively Supporting the storylining of key messages and building required materials for Founders’ discussions with their leadership as well as external partners or investors Regular review of key metrics and dashboards to monitor the health of the core products / offerings that pertain to your work streams (e.g. – user engagement in non-India markets, overall user behaviour in gaming, engagement & revenue reporting to content partners, etc.) Setting up excel models and running iterative analysis on quarterly / annual business plans, potential evaluation of strategic partnership, over-arching business plan for ICP, etc. – typically in collaboration with Finance, BD and other P&L owning teams Working cross-functionally across units that span ICP and InMobi Ads – depending on strategic priorities in focus Be a thought-partner and provide leverage to the VP of Strategy & Operations and Founders – providing ideas, suggestions, anecdotes and ad-hoc strategic advice as relevant Work closely with the leadership team to translate the vision & strategy into tangible initiatives and daily execution rhythm As Central S&O – you will own the annual and quarterly planning and set up the relevant OKRs and metrics across businesses, functions, products and markets to realize the plan Who You Are You operate with high ownership and are comfortable with driving outcomes through influence rather than authority. If you get a rush out of solving problems well – getting to the heart of them to find the real reasons and best solutions – then you’ll enjoy the opportunities provided by this role and environment of the Central S&O team. A comfort with context switching when working across multiple projects will also go a long way. Inspiring team members with your drive and tenacity to get the job done will help you in the role and in delivering impact. Experience or comfort in working across time zones, in a fast-paced and fluid environment where ideas and hypotheses can be obsolete within 6 months or less. You enjoy being hands-on and can prioritize ad-hoc tactical asks, alongside strategic initiatives. You derive energy from working with different stakeholders and managing complexity along with an eye for data, detail and driving operational excellence. What You Need To Succeed 4-7 years of experience – with a min. of 4 years working directly with senior leadership Prior experience in Management Consulting (MBB), Corporate / Growth Strategy, or Chief of Staff roles and Investment Banking would be preferred An MBA or equivalent business management degree would be a definite plus for this role Operating with high ownership of solving problems and driving outcomes – AND doing so through influence without formal authority (but with senior leader sponsorship) Strong problem-solving and solutioning skills. Compelling storytelling skill. Proven comfort and skill in communication – in-person and writing / slides Exceptional analytical skills with a high level of comfort with triaging data to identify and diagnose business problems Comfort with and ability to navigate ambiguity and a baseline level of flux – while structuring and setting up clarity on a continuous level as well Why Join Us? You will contribute to creating disruptive and innovative consumer experiences using technology. We value autonomy, collaboration, technical innovation, and results-oriented thinking. InMobi’s culture is all about rewarding excellence so there are fantastic opportunities for the right candidates! The InMobi Culture At InMobi, culture isn’t a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences. We thrive on challenges and seize every opportunity for growth. Our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom – guide us in every decision we make. We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program. InMobi is proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities. Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more! Show more Show less

Role Description Location : Chennai, Trivandrum, Kochi Employment Type : Full-time Role Description As a Product Owner, you will be responsible for driving the vision, roadmap, and execution of our Enrollment and Billing platforms across multiple lines of business. You will collaborate with Product Managers, UX designers, tech teams, and stakeholders to transform regulatory requirements and market trends into robust, scalable healthcare solutions. Your role will bridge strategic intent and operational execution—ensuring the product meets business goals, regulatory compliance, and end-user expectations. Key Responsibilities Product Vision & Strategy Drive product vision aligned with cross-domain healthcare needs and business viability. Develop and maintain a comprehensive roadmap spanning: Enrollment: Group setup, onboarding (NewApp, PBP Change), disenrollment, eligibility/EFT files, CMS compliance. Billing: Claims processing (835/820/277), retro adjustments, ACH/MMR/MPWR integration, financial reconciliation. Product Discovery & Market Research Lead primary/secondary research and competitive analysis. Identify opportunities for automation (e.g., auto-renewals, AI exception handling). Co-facilitate discovery sprints and feasibility prototyping. Backlog & Agile Delivery Write and prioritize epics, features, and detailed user stories. Ensure backlog covers core areas: EDI engines, DTRR, work queue orchestration, vendor feeds, and correspondence templates. Manage sprint ceremonies: planning, grooming, demos, retrospectives. Stakeholder Engagement Act as primary liaison with health plans, vendors, delivery teams, and CMS. Present product KPIs: turnaround time, DTRR resolution rate, invoice accuracy, etc. Drive continuous improvement and ensure adherence to Product OKRs. Regulatory & QA Compliance Track evolving CMS, HIPAA, and Medicaid rules; translate updates into actionable backlog items. Partner with QA to design audit-ready, compliant test scenarios and logging. UX and Technology Integration Partner with design teams to define member/provider experience (wireframes, journey maps). Define API and file interface specifications for integrations: PCP directories, PBMs, claims systems, and banks. Mandatory Skills 7+ years in Product Owner or Senior Business Analyst roles in US healthcare (Enrollment/Billing domain). Deep expertise in EDI standards: 834, 270/271, 835, 820, 277CA. Strong knowledge of DTRR, CMS reporting, LIS/LEP workflows, and HIPAA compliance. Experience with Agile/Scrum, backlog tools (Jira, Aha), and CI/CD principles. Proficiency in defining user stories, product metrics, acceptance criteria, and UX flows. Good To Have Skills Exposure to exponential technologies (AI/ML, IoT, Blockchain) and their healthcare applications. Familiarity with DevOps practices and automated test pipelines. Product documentation and demo delivery expertise. Experience in premium billing for Commercial, MA, and Medicaid products. Soft Skills Excellent communication and stakeholder management. Strong analytical and strategic thinking. Leadership and motivational abilities across cross-functional teams. Curiosity and adaptability to evolving healthcare regulations and technologies. Ability to translate complex regulations into simplified user stories and product flows. Experience Range 7+ years of experience in Product Ownership or Senior BA roles, with a strong focus on US healthcare systems (Enrollment & Billing). Skills Healthcare,Product Management,Project Management Show more Show less

Stakeholder Management, working with large datasets and creation of data-driven executive materials, reporting metrics, KPIs, OKRs, delivering presentation content to business and technology stakeholders, IT infrastructure & public cloud concept

Do you get excited about solving problems that directly shape how people experience work? Are you a self-starter who thrives in ambiguity and loves working fast to find solutions to tough challenges? Do you want to join a high-performing team where everyone genuinely helps each other grow and succeed? As an HR Consultant at Thomson Reuters, you'll be at the forefront of reimagining how work gets done, solving real workplace problems and creating user-friendly experiences that matter to our 26,000 colleagues worldwide. You'll drive meaningful initiatives forward, collaborating across departments to create practical solutions that enhance the daily work experience and the skills of our people so we can deliver what matters most to our customers. Your work will help our people thrive and our company succeed. No traditional HR background? No problem! We value a wide range of experiences and perspectives. What matters most is your drive to create meaningful change and make things happen. About the Role In this role as a HR Consultant, you will focus on 4 core components 1) Build Solutions & Optimize Processes Together Connect with the right people at the right times and build strong working relationships Gather input early and often to ensure solutions meet real needs. Analyze HR processes to identify bottlenecks, simplify workflows, and implement automation that reduces complexity and friction to boost productivity. Work with teams across the company to ideate, design, and improve workplace solutions 2) Smart Problem-Solving Use data and research to understand challenges fully Ask thoughtful questions to get to the root of problems Challenge "how we've always done it" thinking Apply creative thinking to develop practical recommendations 3) Deliver Results Establish meaningful metrics that track progress and impact Deliver measurable improvements against clear goals in alignment with OKRs (objectives/key results) Continuously test, learn, and refine based on data and feedback Follow through on commitments with urgency and accountability while quickly adapting to changing priorities 4) Lead Projects and Teams Manage projects from start to finish – anticipating risks and proactively surfacing opportunities Confidently leads productive, value-add meetings to move the work forward Coaches and motivates the project team by promoting agile mindsets & ways of working Cultivates a culture of continuous improvement, experimentation, innovation, and collaborative problem-solving Influences across stakeholder groups to ensure the team is working effectively and getting results. About You You could be great for this role if you have the following skills: Self-starter accountability: You take initiative and follow-through on your commitments. Project management: You confidently manage multiple projects through agile ways of working, proactively keeping the team focused on delivering results. Problem-solving: You apply critical thinking to dig deep to understand and solve for the underlying problem. Experience with design-thinking is ideal. Change Management: You're skilled at making change stick— utilizing change frameworks to develop change plans, address potential resistance proactively, and ensure adoption. Data Analysis & interpretation: You know how to manipulate data quickly & accurately, using it to inform recommendations. Process optimization: Ideally have some experience mapping, analyzing, and redesigning business processes leading to simpler and more efficient experiences Influencing: You are skilled at understanding different perspectives and articulating ideas in ways that resonate, helping others see the value in alternate options. Communication: You communicate with clarity and purpose, tailoring your message and delivery to connect effectively Adaptability: You adapt quickly to new situations and thrive in uncertain environments Interpersonal skills: You connect effectively with people at all levels to build trust. You work seamlessly across cultures and time zones. Tech savvy: You are always learning, experimenting, and applying learnings with new tools all in the spirit of working smarter to enhance your productivity and effectiveness. Team player: You make our team better by sharing ideas/learnings and creating a positive atmosphere. #LI-NG1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. With a legacy of partnering with Fortune 500 companies and high-growth enterprises across industries, Firstsource combines deep domain expertise, innovative methodologies, and state-of-the-art tools to deliver measurable business impact. About the Team You will join Firstsource’s Management Consulting practice, a collaborative, high-performance team that blends strategic thinking with hands-on execution. Our consultants work across sectors to co-create solutions with clients, leveraging cross-functional expertise and a culture of continuous learning. Role Summary As a Principal, you’ll drive strategic account leadership in the healthcare sector, overseeing large-scale transformations in clinical operations, market access, and digital health—enhancing patient outcomes and operational efficiency. Key Responsibilities Strategic Account Stewardship: Own key healthcare client portfolios—define multi-year strategies, lead executive dialogues, and ensure value realization. Solution Innovation & GTM Strategy: Create new healthcare service offerings—real-world evidence platforms, value-based-care frameworks—and guide go-to-market planning. Business Development & Revenue Growth: Set revenue targets; negotiate major contracts; cultivate relationships to expand healthcare and life-sciences engagements. Thought Leadership & Knowledge Management: Publish healthcare white papers; represent Firstsource at industry forums; oversee curation of case studies and playbooks. Talent & Culture Stewardship: Coach senior teams; lead healthcare talent acquisition; champion diversity & inclusion; foster sector expertise. Firm Leadership: Partner with firm leadership on strategic initiatives, practice OKRs, and organizational planning. Qualifications & Skills MBA or advanced degree with significant healthcare specialization. 12+ years of leadership experience in healthcare consulting or industry roles. Deep domain expertise in clinical operations, HEOR, or digital health. Exceptional executive presence; proven track record advising CXOs. ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses. Show more Show less

Job Summary: We are seeking a results-driven, detail-oriented Strategic and Analytical HR Specialist who will be responsible for designing and implementing KRAs/KPIs , developing and refining SOPs , setting up a strong Performance Management System (PMS) , and establishing a clear and efficient organizational reporting structure . This is a critical role in aligning people processes with business goals across all departments. Key Responsibilities: 1. KRA/KPI Design & Implementation Design, standardize, and align KRAs and KPIs for all roles and departments across the organization. Conduct role-mapping and job analysis in coordination with functional HODs. Regularly review and revise performance metrics in line with business goals. 2. SOP Creation & Optimization Create detailed and department-specific Standard Operating Procedures (SOPs). Ensure consistency, clarity, and alignment in all SOPs with operational objectives. Train departmental teams on SOP usage and adherence. 3. Performance Management System (PMS) Design, implement, and manage a comprehensive PMS aligned with KPIs. Drive the performance review process – goal setting, mid-year reviews, and annual appraisals. Analyze performance trends and suggest performance improvement plans. 4. Organizational Reporting Structure Define clear reporting relationships and escalation matrix for all roles. Restructure or refine reporting hierarchies as per business expansion or changes. Prepare organizational charts and keep them updated as per staffing changes. 5. Analytics & Strategic HR Reporting Generate insights from performance and HR analytics to support leadership decisions. Prepare monthly, quarterly, and annual HR dashboards related to PMS, KRA/KPI adherence, and team structures. Key Skills & Competencies: Strong understanding of KRA/KPI frameworks (SMART goals, OKRs, Balance Scorecards, etc.) Excellent knowledge of PMS tools and methodologies SOP drafting and process mapping capabilities Strong analytical and critical thinking abilities Expertise in using Excel, HRMS tools, and organizational design software (e.g., OrgChart Now, Lucidchart) Exceptional communication and collaboration skills Preferred Qualifications: MBA/PGDM in HR or Organizational Development Certification in Performance Management/HR Analytics (Preferred) Experience in setting up PMS or OD frameworks in mid to large-sized organizations Job Type: Full-time Pay: ₹60,225.81 - ₹80,480.90 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Schedule: Day shift Application Question(s): Only male candidates are eligible to apply. Education: Master's (Required) Experience: Analytical HR Specialist: 7 years (Required) Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person

YOU’LL BE OUR: Product owner YOU’LL BE BASED AT: IBC Knowledge Park, Bengaluru YOU’LL BE A MEMBER OF: Product Ownership Spearhead Ather Energy's enterprise-wide digital transformation by driving strategic technology initiatives across business functions. Enable seamless digital experiences, optimize operational efficiency, and create innovative solutions that power our organizational growth and digital maturity. WHAT YOU’LL DO AT ATHER: Lead cross-functional teams to drive digital transformation initiatives across Ather Energy, focusing on: Organizational Digital Enablement Drive digitalization initiatives in key areas: Scooter business/sales optimization using technology to achieve better ETBR conversion rates, efficiencies, dealer profitability, etc. Marketing technology integration to achieve better brand awareness and increase top of the funnel Customer Service & Support enhancement to achieve better customer experience (incl. CSAT/NPS), contact center efficiencies by utilising Contact center technologies, CRM, AI, etc. Manufacturing digitalization to achieve standardization of processes & systems across Shopfloor, Logistics, Warehouse by using ERP, MES, WMS, etc. Financial systems tech modernization Sourcing and procurement digital enablement using SLM, PR-PO tools, etc. Define a backlog in coherence with business stakeholders, Product Managers and Enterprise architect for all the above areas Roadmap and OKR Management Break down the horizontal’s objective and key results (OKRs) into program-wise and swimlane-wise objectives, keeping in mind org priorities and timelines Execute and iterate the long-term and short-term product and technology roadmap with the right quality and right cost structure Communicate and cascade the horizontal’s objectives to every swimlane in the horizontal, other P&L Owners, and other stakeholders Define overall metrics against each KR, to evaluate movement in program objectives Propose, decide, and allocate capital and resources to the P&L, keeping in mind resource constraints PI Planning & execution Support swimlanes in the horizontal in breaking down program objectives into a sprint-by-sprint backlog, while driving a sequenced flow and ramp-up of stories Drive and review program backlog refinement before, during, and after each Program Increment (PI) cycle On a sprint-by-sprint basis, re-evaluate priorities for each swimlane to ensure maximum value, keeping in mind resource constraints and input from swimlane retrospectives Resolve any prioritization conflicts and take measured risks to break any impasse Cross-Functional Collaboration Work with Product Managers and Enterprise architects to define product backlog Map interdependencies among different P&Ls/teams for seamless execution Collaborate with multiple functions to execute and deliver: Product/Transformation Manager (supporting your horizontal) - Negotiate with the Product manager to arrive at the right product/objective that is to be delivered. Sign off on the product proposal and any changes to the product Program Management (supporting your horizontal) - Align on program objectives and priorities for the quarter/sprint. Assign and reassign priorities to each swimlane every sprint, keeping in mind a coherent flow of stories Functional Managers (whose teams are represented in your horizontal) Every quarter, decide and negotiate on the number and nature of the headcount needed to support the horizontal - competence, bandwidth required, experience, etc. Sign off on the final headcount supporting the horizontal, based on the headcount cost, along with the P&L TP. With Finance partner supporting your horizontal: Budget, track, and adjust capital inflow, outflow, and cost allocations, based on changes in priorities Budget and Performance Management Manage overall P&L for Information Systems Develop financial models for digital initiatives Perform cost-benefit analysis for proposed projects Optimize resource allocation Track and report financial performance WHAT WE ARE LOOKING FOR: Technical & Analytical Skills: Strong analytical approach Solid communication skills Effective problem-solving capabilities Proficiency in contributing to complex solutions Enterprise systems understanding - SAP/Salesforce/Oracle/Microsoft/etc. Software development Agile Methodology: Solid understanding of Agile principles Experience in quarterly Program Increment (PI) model Ability to facilitate Agile ceremonies Ideal Candidate profile: Proven track record of successful digital transformation initiatives Experience across multiple business domains Demonstrated ability to drive technological innovation Strong analytical mindset Exceptional stakeholder management skills YOU BRING TO ATHER: Qualifications: B.E/B.Tech (Essential) MBA preferred Total experience > 10 years Proven track record in digital transformation Key Competencies: Self-starter with high ownership Razor-sharp focus on quantifying improvements Metrics-driven approach Strong cross-functional leadership Ability to drive results An ideal candidate would have prior experience using Agile/Scrum methodologies to execute high-impact, complex projects across multiple teams. 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Job Profile: Product Owner Experience: 3-5years Location: Chhatarpur, Delhi About the Role: We are looking for a passionate and detail-oriented Product Owner with 3 years of experience to join our fast-growing team. As a key member of the product team, you will own specific product modules or journeys, translating business requirements into actionable development tasks and ensuring timely, high-quality delivery. Key Responsibilities: Own and manage product backlogs, ensuring clarity, prioritization, and alignment with business goals. Collaborate with stakeholders to gather business requirements and define clear user stories, acceptance criteria, and wireframes. Work closely with UI/UX, development, QA, and operations teams to ensure smooth execution and release of features. Track sprint progress, resolve blockers, and ensure sprint commitments are met. Conduct UAT and sign-off for releases. Analyze product performance using tools like Google Analytics, Mixpanel, or internal dashboards. Regularly gather user feedback and convert it into actionable improvements. Maintain product documentation on tools Confluence. Ensure delivery is aligned with company OKRs and stakeholder expectations. Required Skills & Qualifications: Bachelor's degree in engineering, Computer Science, Business, or related field. 3+ years of experience as a Product Owner or in a product-facing role. Hands-on experience with Agile methodologies and tools Jira and confluence. Strong understanding of UI/UX workflows, APIs, and cross-functional handoffs. Excellent communication and stakeholder management skills. Strong analytical and problem-solving skills. Ability to prioritize and manage multiple tasks simultaneously. Show more Show less

Location: Bangalore (Hybrid) Job Description: We are a fast-growing Agri-Tech product company delivering configurable and scalable digital solutions to our customers. As a product-led company, Customer Success is central to how we create and sustain value. The Customer Success Operations (CS Ops) team plays a crucial role in enabling this by driving operational efficiency, managing customer tickets, maintaining systems and tools, and supporting Customer Success Managers (CSMs) in delivering a seamless customer experience. Key Responsibilities: Manage and triage customer tickets (bugs, tasks, and queries) through ticketing platforms, ensuring adherence to SLAs and timely first responses. Monitor and improve customer satisfaction by leveraging tools such as transactional NPS and CSAT. Write scripts to automate frequent activities to support client use cases Ensure consistent use and adoption of ticketing systems across customer accounts to enable structured and scalable support processes. Collaborate closely with Product and Engineering teams using tools like Jira to escalate, track, and resolve recurring product issues. Build and maintain dashboards and reports (using tools like Zoho Desk, JIRA, or Excel) to monitor Customer Success performance and internal OKRs. Contribute to a centralized knowledge base by developing support documentation, FAQs, and DIY resources to promote customer self-service and reduce ticket volume. Identify recurring issues and work with cross-functional teams to implement long-term solutions or automation to reduce manual intervention. Qualifications: Required (2–4 Years): · 2+ years of experience in Customer Success Operations, Support Operations, Revenue Operations, or related roles. · Strong data analysis and reporting skills (Excel, SQL, or business intelligence tools like Sisense etc.). · Hands-on experience with ticketing platforms (Zoho Desk preferred) and customer support tools. · Strong organizational skills with a problem-solving mindset and process improvement orientation. · Excellent verbal and written communication skills, with the ability to work cross-functionally. Preferred: · Experience in the Agri-Tech or SaaS industry. · Exposure to automation tools or workflow automation within support operations. Show more Show less

Job Title: Sales Head – Payment Gateway Location: Jaipur, Rajasthan (On‑site) Department: Sales & Business Development Employment Type: Full‑Time Industry: Fintech ( Payment Gateway ) Experience: Minimum 5 years in Fintech (Payment Gateway domain) Salary Range: ₹10,00,000 – ₹20,00,000 per annum (negotiable based on experience, performance incentives included) About Wonderapay Wonderapay is a rapidly growing fintech company focused on delivering best-in-class digital payment gateway services to merchants and enterprises. We are committed to enhancing the merchant payment experience through innovative, secure, and scalable solutions. As we scale our enterprise sales function, we are seeking a proven Head of Sales with deep domain expertise in payment gateways. Position Summary The Head of Sales will lead our national sales strategy, build and mentor a high-performing team, and be responsible for closing enterprise-level deals with top-tier brands. The ideal candidate will have a strong track record in acquiring and managing payment gateway clients, with annual volumes of ₹50 crore+, and signing at least 8 major national brand partnerships annually. Key Responsibilities & KRAs Enterprise Sales Leadership Design and implement national sales strategies for the payment gateway vertical. Achieve annual and quarterly targets for new merchant acquisition and transaction volumes. Large-Scale Merchant Onboarding Close national brand partnerships (minimum 8 per year), driving revenue and expanding market presence. Manage high-value merchant accounts with quarterly payment flows of at least ₹50 crore. Team Building & Management Build, lead, and mentor a country-wide sales team (inside and field sales). Establish clear team OKRs, performance metrics, and training frameworks. Stakeholder Engagement & Relationship Management Lead business development conversations with CXO-level stakeholders at enterprise brands. Manage ongoing relationships to ensure retention, satisfaction, and upsell opportunities. Market Intelligence & Competitive Strategy Monitor competitor payment gateway offerings (e.g., Razorpay, CCAvenue, Pine Labs, BillDesk). Refine differentiation tactics and pricing models based on market dynamics and competitor positioning. P&L & Budget Ownership Own revenue forecasting, budgeting, and pipeline management. Report sales metrics (revenue, pipeline, conversion rates) to senior leadership. Product Collaboration & GTM Execution Collaborate with product, marketing, and operations teams to refine offering and drive go-to-market strategies. Required Experience & Skills Minimum 5 years of proven experience in payment gateway sales within fintech. Demonstrated success in closing large-scale enterprise deals and onboarding merchant accounts with ₹50 crore+ annual volumes. Experience managing national sales teams, including hiring, mentoring, and goal alignment. Strong B2B sales acumen with experience engaging and negotiating with CXO-level stakeholders. Excellent communication, presentation, and relationship-building skills. Deep understanding of the payment ecosystem (gateway, APIs, settlement flows, compliance, fraud controls). Proven track record of achieving or exceeding revenue targets under quota‑driven environments. Strategic thinking and strong analytical ability to use data (CRM, dashboards, KPIs) for decision making. Willingness and ability to travel nationally as required. Preferred Qualifications Postgraduate degree or MBA in Sales, Marketing, or Finance preferred. Experience in fast-scaling fintech environments (e.g., Razorpay, CCAvenue, Pine Labs, BillDesk). Knowledge of integrations, payment APIs, merchant onboarding processes, and technical sales. Proficiency with CRM tools (e.g., Salesforce, Zoho CRM) and sales analytics. Compensation & Benefits Base salary plus performance-linked incentives. Total compensation aligned with market benchmarks (₹10–20 LPA). Benefits include health insurance, travel reimbursement, and annual performance bonus. Opportunity to lead and shape the sales engine of a disruptive fintech brand. Access to a high-growth environment and market visibility. How to Apply Interested candidates should submit their resume and a detailed cover letter highlighting: Key enterprises or brand partnerships closed. Size of merchant accounts managed (including quarterly transaction volumes). Leadership experience with national sales teams. Payment gateway domain expertise and competitor insights. Send applications to hr@wonderpaytec.com with subject line: “Head of Sales – Payment Gateway – [Your Name]” Job Type: Full-time Pay: ₹85,000.00 - ₹150,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Work Location: In person

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Hiring Manager: Uma Chandran Recruiter: Thomas Cirri At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use. The Technical Writing team manages the docs.gitlab.com site and its content, processes, and tooling. As a Technical Writer at GitLab, you’ll collaborate with Engineers, who typically write the first draft of docs for the new features they create. You’ll dive in on special projects, planning and authoring new content and helping craft new doc site features and processes. You’ll collaborate with others across the organization to help them contribute to the documentation. You’ll be at the leading edge of DevSecOps while contributing to one of the world’s largest open-source projects and engaging with our wider community. Have a read through this (or, some of - there's a lot!) to learn all you like about Technical Writing at GitLab. What You’ll Do Continuously improve GitLab documentation content in collaboration with engineers, product managers, and others. Work on Quarterly OKRs that focus on making our docs site a world-class experience, such as rewriting our existing documentation to align with concept, task, reference, and troubleshooting (CTRT) topic types. Peer review other writers' work. Continuously improve team processes and style guides, as well as cross-functional efforts, such as the GitLab Handbook. Take part in company-wide events such as reviewing merge requests for Hackathons. What You’ll Bring Must have demonstrated experience writing software documentation in a docs-as-code approach (this is a hard requirement) Hands on experience with Git Experience using AI tools in technical writing workflows Experience working with CI/CD Exemplary writing and editing skills Remote development experience Experience working in a highly collaborative environment About The Team Thanks to our Transparency value, you can see what we are working on in our Documentation Roadmap epic. You can also listen to Technical Writing team members talking about what it’s like to be a Technical Writer at GitLab in this video. Technical Writer role discussion How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Show more Show less

Budget around 30LPA About the Role: We are seeking a Lead Talent Acquisition to own and drive our end-to-end hiring strategy across both Retail (store hiring across geographies) and Corporate functions. This is a high-impact leadership role where youll manage two TA teams, bring in technology-led innovation, and elevate our employer brandbuilding a future-ready TA function. Key Responsibilities: Strategic Leadership: - Own and deliver annual TA goals (OKRs) aligned with business growth and workforce plans - Partner with business and HR leadership on talent forecasting, workforce budgeting, and hiring prioritization - Implement AI-led tools, assessments, and sourcing automation to improve quality, speed, and cost of hiring - Lead employer branding initiatives to strengthen companys positioning as an employer of choice Talent Acquisition Operations: - Lead high-volume retail hiring and specialized corporate hiring across departments like tech, finance, product, marketing, etc. - Drive seamless and structured recruitment operations with measurable hiring TAT and quality benchmarks - Audit and improve TA processes, policies, and compliance frameworks - Track and report hiring metrics such as funnel conversion, source effectiveness, diversity hiring, and retention Team Leadership & Collaboration: - Lead and coach a team of TA specialistsacross both corporate and field geographies - Run structured stand-ups, sprint planning, and outcome-based reviews for the TA team - Collaborate with HRBPs, L&D, and functional heads to ensure alignment on hiring and onboarding strategies Success in this Role Looks Like: - Consistent achievement of TA OKRs (hiring volumes, quality, and timelines) - Improved talent quality/density measured through retention and performance of hires - Deployment of new-age AI tools and assessments in hiring - High team engagement and low offer drop-offs - Strengthened employer brand presence on campuses, platforms, and social channels What You Bring: Experience: - 5-10+ years in Talent Acquisition with exposure to both retail and corporate hiring - Proven leadership in fast-paced or growth-stage environments (e.g., retail, D2C, healthcare, startups) - Experience in managing multi-location teams and large-scale hiring drives (especially in-store roles) - Exposure to campus hiring and employer branding initiatives Skills: - Strong grasp of TA systems and ATS tools - Familiarity with behavioral interview techniques (e.g., BEI), psychometric assessments (e.g., MBTI, Thomas) - Data-driven with strong project management skills - Excellent stakeholder communication and influencing skills Attributes: - High ownership and execution focus - High learnability/curiosity - Emotionally intelligent and team-oriented - Comfortable with ambiguity and rapid problem-solving - Intuition-led decision-maker with sound judgment Show more Show less

We Are Hiring!! (Chief of Staff) Job Title: Chief of Staff Location: Rohini, New Delhi Reporting To: Managing Director Experience: 10–15 Years Employment Type: Full-Time | On-Site Work hands- on with Program Managers across Sales, Ops, R&D, SCM to drive execution. This role is built for doers with cross-functional muscle— not financial analysts. Note: This role is not suitable for pure finance professionals or accountants. Applicants must have cross-functional execution experience in manufacturing, EV, or product industries.” Education: Post-Graduate (MBA or equivalent) from Tier-I institutions (IIMs, ISB, XLRI, FMS, etc.) Industry Preference: Renewable Energy, EV, Engineering, Strategy or similar dynamic environments WHO ARE WE? About Servotech Renewable Power System Ltd. Drive the future of electric mobility! Join Servotech, a leading innovator in EV charging solutions, and play a pivotal role in expanding our OEM partnerships. Servotech Renewable Power System Ltd. is a leading manufacturer of EV chargers and solar products in India, committed to driving a sustainable future. With a strong track record of innovation and multiple patents, we provide high-quality, cutting-edge EV charging solutions. Our focus on research and development ensures we remain at the forefront of the rapidly evolving EV ecosystem. Our mission is to design sustainable and tech-enabled solutions, achieving optimal utility and product performance. Learn more about Servotech and our commitment to the EV revolution at: : https://www.servotech.in Explore our solutions: Servotech EV Charging Solutions: [https://bit.ly/468Aa2e] Servotech Innovation in EV Technology: [https://bit.ly/3EDcA22] The Future of EV Charging Infrastructure: [https://bit.ly/3PnH7FQ] About the Founder Raman Bhatia : https://youtu.be/9LG33pgsOMU?si=m2oSUXT_sengafkF Role Overview: As Chief of Staff (CoS), you will operate as the MD’s strategic right hand, managing cross-functional initiatives, ensuring alignment across departments, and enhancing execution velocity. You will work closely with Program Managers (PMs) appointed for Sales, Operations, R&D, Finance, Quality, and Process Engineering, ensuring the company’s OKRs and KPIs are executed with discipline and clarity. This is a high-trust, high-visibility role ideal for someone with strong project management, analytical, and communication skills who thrives in fast-paced, scale-up environments. Work hands-on with Program Managers across Sales, Ops, R&D, SCM to drive execution. This role is built for doers with cross-functional muscle—not financial analysts.” Manufacturing Operations Business Execution Project Management Program Management Cross-functional Leadership Operations Strategy EV Industry Supply Chain Coordination Key Responsibilities: Drive execution of strategic priorities set by the MD across EV, Solar, R&D, Projects, and SCM teams. Coordinate directly with Departmental Program Managers (PMs) to track execution, troubleshoot bottlenecks, and maintain reporting discipline. Manage the MD’s review cadence, dashboards, and weekly/monthly performance trackers. Lead special projects and initiatives across business functions and ensure timely completion. Act as a bridge between the MD’s vision and operational execution—identify gaps, follow up, and escalate where needed. Prepare board notes, review materials, strategic presentations, and decision briefs. Desired Candidate Profile: 5–10 years of experience in consulting, business operations, strategy, or executive office roles. Proven experience managing cross-functional initiatives in a manufacturing, EV, or renewable sector is preferred. Strong analytical, communication, and interpersonal skills. High attention to detail, structured thinking, and ownership mindset. Comfort with data, reporting, GSheet dashboards, and tools like Notion/Asana is a plus. MBA or equivalent preferred but not mandatory. What You’ll Gain Direct exposure to MD-level decision-making Strategic understanding of company-wide operations A chance to shape one of India’s most ambitious clean-tech journeys Accelerated career growth in a leadership pipeline To Apply: Interested candidates may share their updated CV at ta@servotechindia.com We look forward to hearing from you!! Show more Show less

Do you get excited about solving problems that directly shape how people experience work? Are you a self-starter who thrives in ambiguity and loves working fast to find solutions to tough challenges? Do you want to join a high-performing team where everyone genuinely helps each other grow and succeed? As an HR Consultant at Thomson Reuters, you'll be at the forefront of reimagining how work gets done, solving real workplace problems and creating user-friendly experiences that matter to our 26,000 colleagues worldwide. You'll drive meaningful initiatives forward, collaborating across departments to create practical solutions that enhance the daily work experience and the skills of our people so we can deliver what matters most to our customers. Your work will help our people thrive and our company succeed. No traditional HR background? No problem! We value a wide range of experiences and perspectives. What matters most is your drive to create meaningful change and make things happen. About The Role In this role as a HR Consultant, you will focus on 4 core components Build Solutions & Optimize Processes Together Connect with the right people at the right times and build strong working relationships Gather input early and often to ensure solutions meet real needs. Analyze HR processes to identify bottlenecks, simplify workflows, and implement automation that reduces complexity and friction to boost productivity. Work with teams across the company to ideate, design, and improve workplace solutions Smart Problem-Solving Use data and research to understand challenges fully Ask thoughtful questions to get to the root of problems Challenge "how we've always done it" thinking Apply creative thinking to develop practical recommendations Deliver Results Establish meaningful metrics that track progress and impact Deliver measurable improvements against clear goals in alignment with OKRs (objectives/key results) Continuously test, learn, and refine based on data and feedback Follow through on commitments with urgency and accountability while quickly adapting to changing priorities Lead Projects and Teams Manage projects from start to finish – anticipating risks and proactively surfacing opportunities Confidently leads productive, value-add meetings to move the work forward Coaches and motivates the project team by promoting agile mindsets & ways of working Cultivates a culture of continuous improvement, experimentation, innovation, and collaborative problem-solving Influences across stakeholder groups to ensure the team is working effectively and getting results. About You You could be great for this role if you have the following skills: Self-starter accountability: You take initiative and follow-through on your commitments. Project management: You confidently manage multiple projects through agile ways of working, proactively keeping the team focused on delivering results. Problem-solving: You apply critical thinking to dig deep to understand and solve for the underlying problem. Experience with design-thinking is ideal. Change Management: You're skilled at making change stick— utilizing change frameworks to develop change plans, address potential resistance proactively, and ensure adoption. Data Analysis & interpretation: You know how to manipulate data quickly & accurately, using it to inform recommendations. Process optimization: Ideally have some experience mapping, analyzing, and redesigning business processes leading to simpler and more efficient experiences Influencing: You are skilled at understanding different perspectives and articulating ideas in ways that resonate, helping others see the value in alternate options. Communication: You communicate with clarity and purpose, tailoring your message and delivery to connect effectively Adaptability: You adapt quickly to new situations and thrive in uncertain environments Interpersonal skills: You connect effectively with people at all levels to build trust. You work seamlessly across cultures and time zones. Tech savvy: You are always learning, experimenting, and applying learnings with new tools all in the spirit of working smarter to enhance your productivity and effectiveness. Team player: You make our team better by sharing ideas/learnings and creating a positive atmosphere. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less

Do you get excited about solving problems that directly shape how people experience work? Are you a self-starter who thrives in ambiguity and loves working fast to find solutions to tough challenges? Do you want to join a high-performing team where everyone genuinely helps each other grow and succeed? As an HR Consultant at Thomson Reuters, you'll be at the forefront of reimagining how work gets done, solving real workplace problems and creating user-friendly experiences that matter to our 26,000 colleagues worldwide. You'll drive meaningful initiatives forward, collaborating across departments to create practical solutions that enhance the daily work experience and the skills of our people so we can deliver what matters most to our customers. Your work will help our people thrive and our company succeed. No traditional HR background? No problem! We value a wide range of experiences and perspectives. What matters most is your drive to create meaningful change and make things happen. About The Role In this role as a HR Consultant, you will focus on 4 core components Build Solutions & Optimize Processes Together Connect with the right people at the right times and build strong working relationships Gather input early and often to ensure solutions meet real needs. Analyze HR processes to identify bottlenecks, simplify workflows, and implement automation that reduces complexity and friction to boost productivity. Work with teams across the company to ideate, design, and improve workplace solutions Smart Problem-Solving Use data and research to understand challenges fully Ask thoughtful questions to get to the root of problems Challenge "how we've always done it" thinking Apply creative thinking to develop practical recommendations Deliver Results Establish meaningful metrics that track progress and impact Deliver measurable improvements against clear goals in alignment with OKRs (objectives/key results) Continuously test, learn, and refine based on data and feedback Follow through on commitments with urgency and accountability while quickly adapting to changing priorities Lead Projects and Teams Manage projects from start to finish – anticipating risks and proactively surfacing opportunities Confidently leads productive, value-add meetings to move the work forward Coaches and motivates the project team by promoting agile mindsets & ways of working Cultivates a culture of continuous improvement, experimentation, innovation, and collaborative problem-solving Influences across stakeholder groups to ensure the team is working effectively and getting results. About You You could be great for this role if you have the following skills: Self-starter accountability: You take initiative and follow-through on your commitments. Project management: You confidently manage multiple projects through agile ways of working, proactively keeping the team focused on delivering results. Problem-solving: You apply critical thinking to dig deep to understand and solve for the underlying problem. Experience with design-thinking is ideal. Change Management: You're skilled at making change stick— utilizing change frameworks to develop change plans, address potential resistance proactively, and ensure adoption. Data Analysis & interpretation: You know how to manipulate data quickly & accurately, using it to inform recommendations. Process optimization: Ideally have some experience mapping, analyzing, and redesigning business processes leading to simpler and more efficient experiences Influencing: You are skilled at understanding different perspectives and articulating ideas in ways that resonate, helping others see the value in alternate options. Communication: You communicate with clarity and purpose, tailoring your message and delivery to connect effectively Adaptability: You adapt quickly to new situations and thrive in uncertain environments Interpersonal skills: You connect effectively with people at all levels to build trust. You work seamlessly across cultures and time zones. Tech savvy: You are always learning, experimenting, and applying learnings with new tools all in the spirit of working smarter to enhance your productivity and effectiveness. Team player: You make our team better by sharing ideas/learnings and creating a positive atmosphere. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less