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8.0 - 15.0 years

9 - 10 Lacs

Chennai

On-site

Job ID: 30019 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 13 Jun 2025 JOB SUMMARY Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter Establish a culture of open feedback to foster growth Align talent development strategies with Chapter Area Leads Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter Encourage knowledge sharing, maintain documentation and knowledge repositories Track and report on OKRs & KPIs relevant to the Chapter Implement Change Delivery Standards in all stages of the product/service lifecycle Define roles and expectations using the chapter operating model to improve capabilities and performance Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements Ensure the Chapter's work meets customer needs and improve customer experience Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives Manage the chapter's capacity Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions Manage technical debt to maintain system integrity and performance Ensure Performance Management compliance to SCB standards are met Promote technical excellence through best practices and continuous improvement Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for Cross Border & Domestic Digital Payment Domain.Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on ISO8583 messaging standard protocols. Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. Desirable to have knowledge on national schemes and processor integrations. Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration. Knowledge about Back Office integration. Good to have knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA. Good to have knowledge with EMV technologies and standards, and PCI DSS and PA DSS standards. Hands-on experience with automated test tools and simulators. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage. Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization Willingly shares relevant technical and/or industry knowledge and expertise to other resources Experience in banking or financial services industry. Working experience in Cloud and Digital transformation projects is an advantage. Good knowledge skill on open banking is a plus. Be an excellent leader, Subject matter expert on the technical and functional knowledge Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Education B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 15 Years Role Specific Technical Competencies Knowledge of ATM/POS switching, Debit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements Experience with an EFT transaction switching and processing. Familiarity on PCI DSS and PA DSS compliance requirements Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Experience in Web Service integration and API’s Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent in preparing the Solution Architecture document, Functional and technical spec Excellent problem-solving, team, and time management skills. Experience in Programming Languages and other emerging technologies Experience in Cloud Services About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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8.0 - 15.0 years

8 - 9 Lacs

Chennai

On-site

Job ID: 30024 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 6 Jun 2025 JOB SUMMARY Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter Establish a culture of open feedback to foster growth Align talent development strategies with Chapter Area Leads Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter Encourage knowledge sharing, maintain documentation and knowledge repositories Track and report on OKRs & KPIs relevant to the Chapter Implement Change Delivery Standards in all stages of the product/service lifecycle Define roles and expectations using the chapter operating model to improve capabilities and performance Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements Ensure the Chapter's work meets customer needs and improve customer experience Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives Manage the chapter's capacity Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions Manage technical debt to maintain system integrity and performance Ensure Performance Management compliance to SCB standards are met Promote technical excellence through best practices and continuous improvement Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for Switch and Cards & Payment domain. Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues. Knowledge on card issuing and transaction acquiring processing and standards. Knowledge on CCMS Card link and C400 platform, ISO8583 messaging standard protocols. Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. Desirable to have knowledge on national schemes and processor integrations. Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration. Knowledge about Back Office integration. Knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA. Familiarity with EMV technologies and standards, and PCI DSS and PA DSS standards. Familiarity with Contact and Contactless technologies, Familiarity with 3DS and Tokenization standards. Experience with an EFT transaction switching or on-line banking environment. Hands-on experience with automated test tools and simulators. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage. Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization Willingly shares relevant technical and/or industry knowledge and expertise to other resources Experience in banking or financial services industry. Working experience in Cloud and Digital transformation projects is an advantage. Good knowledge skill on open banking is a plus. Be an excellent leader, Subject matter expert on the technical and functional knowledge Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Education B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 15 Years Role Specific Technical Competencies Knowledge of ATM/POS switching, Credit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements Experience with an EFT transaction switching and processing. Familiarity on PCI DSS and PA DSS compliance requirements Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches. Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage Experience in Web Service integration and API’s Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development) Excellent in preparing the Solution Architecture document, Functional and technical spec Excellent problem-solving, team, and time management skills. Experience in Programming Languages and other emerging technologies Experience in Cloud Services About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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15.0 years

0 Lacs

Noida

On-site

We are seeking an experienced and visionary Vice President to lead our technology initiatives and drive innovation across our organization. The ideal candidate will possess curiosity, drive to make a change with a sense of urgency, competent in current and emerging technologies, coupled with strong leadership skills and strategic thinking capabilities. As Vice President of Technology – Cloud Transformation and Strategy, you will be responsible for developing and implementing technology strategies that align with our company's overall business objectives, ensuring that our technological resources are effectively utilized to achieve maximum efficiency and competitive advantage. Key Responsibilities Leadership and Strategy: Sets company the vision, strategy, and roadmap for Cloud Engineering and Governance in alignment with global enterprise goals. Build, lead, mentor, and inspire a geographically distributed team of ~250 professionals (cloud architects, engineers, FinOps, SecOps, DevOps, governance specialists). Collaborate with senior executives to align cloud initiatives with business objectives. Cloud Engineering: Oversee the delivery of various functions of multi-cloud environments (AWS, Azure). Drive automation, Infrastructure as Code (IaC), and DevSecOps practices. Lead efforts around cloud modernization, containerization (Kubernetes, serverless), and platform engineering. Governance and Compliance: Implement robust cloud governance frameworks (policies, security controls, tagging, chargeback models). Ensure compliance with internal standards (e.g., SOC2, ISO, GDPR, guidelines for cloud). Lead FinOps practices for cloud cost optimization and accountability. Operational Excellence: Define and monitor SLAs, KPIs, and OKRs for cloud reliability, performance, security, and efficiency. Build capabilities around incident management, resilience engineering, and continuous improvement. Partner with InfoSec, Risk, and Audit teams for proactive risk management and reporting. Talent and Culture: Attract, develop, and retain top cloud talent; build career growth pathways within the team. Champion a culture of innovation, learning, agility, and ownership. Required Qualifications 15+ years of experience in technology, with at least 7+ years leading large Cloud Engineering and/or Cloud Governance teams. Deep expertise in public cloud platforms and cloud-native architectures. Strong understanding of cloud security, compliance, cost management, and operational best practices. Proven experience managing large, matrixed, distributed teams (preferably 200+ people). Excellent stakeholder management and executive communication skills. Bachelor’s or master’s degree in computer science, Engineering, or related field. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

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15.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Job Title : Vice President – Global Delivery Simplification Who We Are Looking For Global Delivery is a critical part of the business operations at State Street. We have around 23,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune in India. Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products. Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. State Street is in the midst of the next evolution of its IT and Operations operating model with the end state goal of delivering a seamless experience to its institutional clients around the world. As part of this simplification effort, we seek to hire a Vice President. This role is expected to lead and drive strategic initiatives to achieve business outcomes, deliver transformation and innovation goals. What You Will Be Responsible For As a Vice President, you will be required to: Lead Global Delivery simplification initiatives independently within India or across all global locations Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive adherence to the OKRs / KPIs to evaluate performance and drive reduction in variability/defects in critical business processes Support and execute innovation projects through the operational excellence agenda. Work with stakeholders independently to obtain additional information that may be necessary from time to time to execute automation solutions Collaborate with Operations, Transformation and Technology teams globally to ensure consistent service delivery, client solutions and client satisfaction Contribute to enhancing our regulatory standing and execute on critical regulatory and control management plans, including those contributing to the successful execution of ORI initiatives. Critically evaluate the current operating model and designing and executing a market leading future state operating model of the functions for your portfolio Bring an outside-in-view to best in class process re-engineering tools to critically evaluate the current state model and understand efficiency and improvement opportunities. Develop large scale transformation strategies to focus on client experience, automation, efficiency and process improvements using best in class tools, but not limited to robotics, Six Sigma, LEAN etc Partner with the leadership to execute on these process re-engineering changes globally Provide timely updates / reports to the executive management on the initiatives and escalate or seek support whenever required to ensure seamless execution of initiatives What We Value These skills will help you succeed in this role Advanced skills in process improvement and problem-solving and good project and change management skills Strong communication, interpersonal, organizational, and time management skills. Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers. Work successfully in a matrixed environment. Excellent time management, presentation skills and communication to multiple levels (clients, executives, peers, subordinates). Flexibility across multiple communication formats Demonstrated ability to manage, coach and influence colleagues and virtual team members. Result oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Commercial acumen - Understanding of cost/budgets, lead and drive the same Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree or Post graduate Degree in Commerce or Computer Science or equivalent preferred Good knowledge of Lean methodologies & certifications like LSSBB and/or project management will be an added advantage Microsoft Office suite skills – proficient in Excel, PowerPoint, Power Query is essential. Data Analytics & Visualization - Skills in data interpretation, dashboarding, and tools like Power BI or Tableau are required for informed decision-making AI & Machine Learning: Understanding AI-driven solutions, including anomaly detection and predictive analytics, is added advantage. Cloud Computing: Familiarity with cloud platforms (e.g., Azure, AWS) and services like DaaS and MVW is foundational for scalable digital infrastructure. Process Reengineering Tools: Knowledge of platforms like Power Automate and Relay for Workflow optimization. Additional Requirements 15 years + experience in financial services, preferably having managed large scale transformation initiatives Strong Stakeholder and Relationship Management skills Ability to develop business relationships, both within and outside of the organization Excellent interpersonal, organizational and communication skills Strong problem resolution and analytical skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Job ID: R-773900 Show more Show less

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10.0 years

0 Lacs

Mulshi, Maharashtra, India

On-site

Linkedin logo

Job Title : Assistant Vice President – Global Delivery Simplification Who We Are Looking For Global Delivery is a critical part of the business operations at State Street. We have around 23,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune in India. Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products. Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. State Street is in the midst of the next evolution of its IT and Operations operating model with the end state goal of delivering a seamless experience to its institutional clients around the world. As part of this simplification effort, we seek to hire a Assistant Vice President. This role is expected to lead and drive strategic initiatives to achieve business outcomes, deliver transformation and innovation goals. What You Will Be Responsible For As an Assistant Vice President, you will be required to: Support Global Delivery simplification initiatives within India or across all global locations Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive adherence to the OKRs / KPIs to evaluate performance and drive reduction in variability/defects in critical business processes Support and execute innovation projects through the operational excellence agenda. Work with stakeholders independently to obtain additional information that may be necessary from time to time to execute automation solutions Collaborate with Operations, Transformation and Technology teams globally to ensure consistent service delivery, client solutions and client satisfaction Critically evaluate the current operating model and designing and executing a market leading future state operating model of the functions for your portfolio Bring an outside-in-view to best in class process re-engineering tools to critically evaluate the current state model and understand efficiency and improvement opportunities. Develop large scale transformation strategies to focus on client experience, automation, efficiency and process improvements using best in class tools, but not limited to robotics, Six Sigma, LEAN etc Partner with the leadership to execute on these process re-engineering changes globally Provide timely updates / reports to the executive management on the initiatives and escalate or seek support whenever required to ensure seamless execution of initiatives What We Value These skills will help you succeed in this role Advanced skills in process improvement and problem-solving and good project and change management skills Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds. Result oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Commercial acumen - Understanding of cost/budgets, lead and drive the same Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree or Post graduate Degree in Commerce or Computer Science or equivalent preferred Good knowledge of Lean methodologies & certifications like LSSBB and/or project management will be an added advantage Microsoft Office suite skills – proficient in Excel, PowerPoint, Power Query is essential. Data Analytics & Visualization - Skills in data interpretation, dashboarding, and tools like Power BI or Tableau are required for informed decision-making AI & Machine Learning: Understanding AI-driven solutions, including anomaly detection and predictive analytics, is added advantage. Cloud Computing: Familiarity with cloud platforms (e.g., Azure, AWS) and services like DaaS and MVW is foundational for scalable digital infrastructure. Process Reengineering Tools: Knowledge of platforms like Power Automate and Relay for Workflow optimization. Additional Requirements 10 years + experience in financial services, preferably having managed large scale transformation initiatives Strong Stakeholder and Relationship Management skills Ability to develop business relationships, both within and outside of the organization Excellent interpersonal, organizational and communication skills Strong problem resolution and analytical skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Job ID: R-773896 Show more Show less

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10.0 years

0 Lacs

Mulshi, Maharashtra, India

On-site

Linkedin logo

Job Title : Assistant Vice President – Global Delivery Simplification Who We Are Looking For Global Delivery is a critical part of the business operations at State Street. We have around 23,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune in India. Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products. Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. State Street is in the midst of the next evolution of its IT and Operations operating model with the end state goal of delivering a seamless experience to its institutional clients around the world. As part of this simplification effort, we seek to hire a Assistant Vice President. This role is expected to lead and drive strategic initiatives to achieve business outcomes, deliver transformation and innovation goals. What You Will Be Responsible For As an Assistant Vice President, you will be required to: Support Global Delivery simplification initiatives within India or across all global locations Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive adherence to the OKRs / KPIs to evaluate performance and drive reduction in variability/defects in critical business processes Support and execute innovation projects through the operational excellence agenda. Work with stakeholders independently to obtain additional information that may be necessary from time to time to execute automation solutions Collaborate with Operations, Transformation and Technology teams globally to ensure consistent service delivery, client solutions and client satisfaction Critically evaluate the current operating model and designing and executing a market leading future state operating model of the functions for your portfolio Bring an outside-in-view to best in class process re-engineering tools to critically evaluate the current state model and understand efficiency and improvement opportunities. Develop large scale transformation strategies to focus on client experience, automation, efficiency and process improvements using best in class tools, but not limited to robotics, Six Sigma, LEAN etc Partner with the leadership to execute on these process re-engineering changes globally Provide timely updates / reports to the executive management on the initiatives and escalate or seek support whenever required to ensure seamless execution of initiatives What We Value These skills will help you succeed in this role Advanced skills in process improvement and problem-solving and good project and change management skills Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds. Result oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Commercial acumen - Understanding of cost/budgets, lead and drive the same Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree or Post graduate Degree in Commerce or Computer Science or equivalent preferred Good knowledge of Lean methodologies & certifications like LSSBB and/or project management will be an added advantage Microsoft Office suite skills – proficient in Excel, PowerPoint, Power Query is essential. Data Analytics & Visualization - Skills in data interpretation, dashboarding, and tools like Power BI or Tableau are required for informed decision-making AI & Machine Learning: Understanding AI-driven solutions, including anomaly detection and predictive analytics, is added advantage. Cloud Computing: Familiarity with cloud platforms (e.g., Azure, AWS) and services like DaaS and MVW is foundational for scalable digital infrastructure. Process Reengineering Tools: Knowledge of platforms like Power Automate and Relay for Workflow optimization. Additional Requirements 10 years + experience in financial services, preferably having managed large scale transformation initiatives Strong Stakeholder and Relationship Management skills Ability to develop business relationships, both within and outside of the organization Excellent interpersonal, organizational and communication skills Strong problem resolution and analytical skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Job ID: R-773893 Show more Show less

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8.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Linkedin logo

Job Title : Officer – Global Delivery Simplification Who We Are Looking For Global Delivery is a critical part of the business operations at State Street. We have around 23,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune in India. Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products. Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. State Street is in the midst of the next evolution of its IT and Operations operating model with the end state goal of delivering a seamless experience to its institutional clients around the world. As part of this simplification effort, we seek to hire a Assistant Vice President. This role is expected to lead and drive strategic initiatives to achieve business outcomes, deliver transformation and innovation goals. What You Will Be Responsible For As an Officer, you will be required to: Support Global Delivery simplification initiatives within India or across all global locations Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive adherence to the OKRs / KPIs to evaluate performance and drive reduction in variability/defects in critical business processes Support innovation projects through the operational excellence agenda. Work with stakeholders independently to obtain additional information that may be necessary from time to time to execute automation solutions Collaborate with Operations, Transformation and Technology teams globally to ensure consistent service delivery, client solutions and client satisfaction Partner with the leadership to execute on process re-engineering changes globally Provide timely updates / reports to the executive management on the initiatives and escalate or seek support whenever required to ensure seamless execution of initiatives What We Value These skills will help you succeed in this role Advanced skills in process improvement and problem-solving and good project and change management skills Ability to prioritize multiple responsibilities to meet internal and industry deadlines. Work successfully in a matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives. Result oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Commercial acumen - Understanding of cost/budgets Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree or Post graduate Degree in Commerce or Computer Science or equivalent preferred Knowledge of Lean methodologies & certifications like LSSBB and/or project management will be an added advantage Microsoft Office suite skills – proficient in Excel, PowerPoint, Power Query is essential. Data Analytics & Visualization - Skills in data interpretation, dashboarding, and tools like Power BI or Tableau are required for informed decision-making AI & Machine Learning: Basic understanding AI-driven solutions, including anomaly detection and predictive analytics, is added advantage. Process Reengineering Tools: Knowledge of platforms like Power Automate and Relay for Workflow optimization would be an advantage Additional Requirements 8 years + experience in financial services, preferably having managed transformation initiatives Strong Stakeholder and Relationship Management skills Ability to develop business relationships, both within and outside of the organization Excellent interpersonal, organizational and communication skills Strong problem resolution and analytical skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Job ID: R-773889 Show more Show less

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15.0 years

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Mumbai Metropolitan Region

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Job Title : Vice President – Global Delivery Simplification Who We Are Looking For Global Delivery is a critical part of the business operations at State Street. We have around 23,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune in India. Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products. Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles. State Street is in the midst of the next evolution of its IT and Operations operating model with the end state goal of delivering a seamless experience to its institutional clients around the world. As part of this simplification effort, we seek to hire a Vice President. This role is expected to lead and drive strategic initiatives to achieve business outcomes, deliver transformation and innovation goals. What You Will Be Responsible For As a Vice President, you will be required to: Lead Global Delivery simplification initiatives independently within India or across all global locations Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive adherence to the OKRs / KPIs to evaluate performance and drive reduction in variability/defects in critical business processes Support and execute innovation projects through the operational excellence agenda. Work with stakeholders independently to obtain additional information that may be necessary from time to time to execute automation solutions Collaborate with Operations, Transformation and Technology teams globally to ensure consistent service delivery, client solutions and client satisfaction Contribute to enhancing our regulatory standing and execute on critical regulatory and control management plans, including those contributing to the successful execution of ORI initiatives. Critically evaluate the current operating model and designing and executing a market leading future state operating model of the functions for your portfolio Bring an outside-in-view to best in class process re-engineering tools to critically evaluate the current state model and understand efficiency and improvement opportunities. Develop large scale transformation strategies to focus on client experience, automation, efficiency and process improvements using best in class tools, but not limited to robotics, Six Sigma, LEAN etc Partner with the leadership to execute on these process re-engineering changes globally Provide timely updates / reports to the executive management on the initiatives and escalate or seek support whenever required to ensure seamless execution of initiatives What We Value These skills will help you succeed in this role Advanced skills in process improvement and problem-solving and good project and change management skills Strong communication, interpersonal, organizational, and time management skills. Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers. Work successfully in a matrixed environment. Excellent time management, presentation skills and communication to multiple levels (clients, executives, peers, subordinates). Flexibility across multiple communication formats Demonstrated ability to manage, coach and influence colleagues and virtual team members. Result oriented with an ownership and accountability mindset Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Commercial acumen - Understanding of cost/budgets, lead and drive the same Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree or Post graduate Degree in Commerce or Computer Science or equivalent preferred Good knowledge of Lean methodologies & certifications like LSSBB and/or project management will be an added advantage Microsoft Office suite skills – proficient in Excel, PowerPoint, Power Query is essential. Data Analytics & Visualization - Skills in data interpretation, dashboarding, and tools like Power BI or Tableau are required for informed decision-making AI & Machine Learning: Understanding AI-driven solutions, including anomaly detection and predictive analytics, is added advantage. Cloud Computing: Familiarity with cloud platforms (e.g., Azure, AWS) and services like DaaS and MVW is foundational for scalable digital infrastructure. Process Reengineering Tools: Knowledge of platforms like Power Automate and Relay for Workflow optimization. Additional Requirements 15 years + experience in financial services, preferably having managed large scale transformation initiatives Strong Stakeholder and Relationship Management skills Ability to develop business relationships, both within and outside of the organization Excellent interpersonal, organizational and communication skills Strong problem resolution and analytical skills About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Job ID: R-773899 Show more Show less

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8.0 years

0 Lacs

Mumbai Metropolitan Region

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- Lead the revenue function for the organization - Build a success story for yourself and the organization About Our Client A fast-growing Document AI company that helps enterprises automate the extraction and processing of data from unstructured documents like invoices, bank statements, and tax returns. Backed by top-tier investors, they focus on transforming complex documents into actionable insights to streamline business operations. Job Description Lead and manage a sales team to achieve and exceed revenue targets. Recruit, train, and motivate team members while developing effective sales playbooks and strategies. Drive pipeline growth through outreach, webinars, and events. Deliver presentations, demos, and proposals to technology buyers and C-level executives. Manage the entire sales cycle from prospecting to closing deals. Build and maintain long-term relationships with key accounts to ensure satisfaction and retention. Track and analyze sales metrics and feedback to inform strategy. Set and monitor OKRs and KRAs for the team and individuals. The Successful Applicant Lead and manage a sales team to drive revenue and meet quotas Recruit, train, and motivate sales professionals; develop sales playbooks and processes Build pipeline through webinars, events, and strategic outreach Prepare and deliver presentations, demos, and proposals to US tech buyers and C-level executives Manage full sales cycle from prospecting to closing deals Develop and maintain long-term strategic relationships with key accounts Track, analyze, and report sales metrics and client feedback Set and monitor OKRs and KRAs for the team and individuals Work collaboratively with founders to align sales strategy with company goals Require 8+ years in B2B sales with 3+ years in leadership roles Must be self-motivated, entrepreneurial, and able to work US East Coast hours Strong communication skills and experience engaging C-level executives What's On Offer Industry leading compensation Work directly along with the founder Remote work Contact: Sahil Gupta Quote job ref: JN-062025-6763501 Show more Show less

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1.0 years

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Greater Chennai Area

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients. The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience. In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow. Work Location: Ramanujam IT Park, Tharamani Work mode: Hybrid (2-3 days in office) About this roll *: Perform routine payroll tax profile audits of existing clients to ensure accuracy Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients Completes monthly New Hire Reporting to state agencies Assists in monthly, quarterly and annual tax filing audits Communicates with clients regarding missing or invalid account information Maintain individual performance to meet established team goals and OKRs Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations Participate in various processes and initiatives to ensure accurate payments and filings of client taxes Do you have the right ingredients* ? Associates or Bachelor’s Degree preferred 1+ years experience working in a similar role or closely related field Knowledge of US payroll taxes including federal, state, local, and paid family leave Prior experience in a customer service role Excellent written and verbal communication skills Ability to adapt to change and varying job responsibilities Effectively manage time and self-start projects Comfortable working with sensitive/confidential information Proficient in Microsoft Excel Special Sauce* (Non-essential Skills/Nice to Haves) MasterTax Experience FPC or CPP certification Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less

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12.0 years

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Ahmedabad, Gujarat, India

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Job Location : Ahmedabad Reported by: Team of 70 - (Software & Design, Product team and R&D (4) Reporting to : Promoter /Director JOB DETAILS : Domain & Experience Requirements 12+ years engineering; 5+ years Senior Technology Leadership (CTO, VP Engg, CIO). Demonstrated success in healthcare / wellness / fitness SaaS or medical-device Integration Role & Responsibilities: Role Summary Own the end-to-end technology and information stack for our cloud-native HMIS / Tele-health SaaS platform. Provide visionary architectural leadership (system, application, cloud, and data), harden security & compliance. Create a hands-on, jovial, ownership-driven engineering culture, and deliver new AI-powered products at startup velocity—while scaling to the level of a nationwide public-health utility. Key Responsibilities Architecture Leadership – Define & evolve System, Application, Cloud and Database architectures for a multi-tenant, high-availability SaaS platform; maintain direct involvement in the product roadmap. Cloud & Infrastructure – Own cloud cost, performance and DR across two GCP regions; manage internal IT (laptops, SASE, MDM) with zero-trust controls. AI / ML Enablement – Embed AI/ML capabilities (ASR + RAG summarisation, anomaly detection) into HMIS modules; evaluate and productionise new models. Security, Risk & Compliance – Lead ISO 27001, SOC 2, HIPAA, NABH compliance; enforce DevSecOps, threat-modelling, pen-testing and vulnerability management. Product Documentation & SDLC – Set up and enforce a seamless SDLC establish and audit SOPs; ensure every service, run-book and recovery plan is documented. People & Culture – Foster a culture of innovation, collaboration and continuous improvement; keep teams motivated and jovial; coach by example on the dev floor. Pre-Sales & Client Engagement – Partner with the sales team to design solution demos, proofs-of-concept and technical bid responses; engage directly with C-suite stakeholders at prospective hospitals to gather requirements and position the platform’s value proposition. Stakeholder & Vendor Management – Translate clinical requirements into epics; present tech OKRs to the Board; manage cloud, AI and medical-device vendors. Technical Expertise & Expectations Holistic Architecture Leadership – Shape system, application, cloud, and data architectures that stay performant, maintainable, and cost-eIicient as the platform scales. SaaS Platform Stewardship – Guide the evolution of a multi-tenant, always-on health-technology product, balancing feature delivery with platform reliability. Hands-On Engineering – Stay close to the code: review pull requests, troubleshoot production issues, and mentor engineers through practical example. Product Partnership – Convert business and clinical requirements into clear technical roadmaps and measurable engineering objectives. AI / ML Awareness – Identify pragmatic opportunities to embed data-driven and AI capabilities that enhance clinical workflows and user experience. Process & SDLC Ownership – Establish robust DevSecOps, CI/CD, infrastructure-as-code, and documentation practices that keep releases predictable and secure. Security, Risk & Compliance Oversight – Maintain a proactive security posture, comprehensive SOPs, and continuous compliance with relevant healthcare and data-protection standards. Health Interoperability Standards – Knowledge of FHIR, DICOM, SNOMED CT, HL7, and related standards is highly desirable. Technology Foresight – Monitor emerging trends, assess their relevance, and pilot new tools or patterns that can strengthen the platform. Embedded Systems & Hardware Insight – Knowledge of firmware, IoT, or medical-device hardware development is seen as a distinguishing factor. Personal Qualities Ownership mentality – treats uptime, cost and code quality as personal responsibilities. Methodical planner – works to clear quarterly and sprint plans; avoids scope drift. Visible, hands-on leader – is present on the dev floor; white-boards solutions; joins incident calls. Jovial motivator – energises stand-ups, celebrates wins, runs hack-days. Qualification : Education: Bachelor's or Master's degree in Computer Science, Engineering, or related field. MBA or advanced healthcare-related qualification is a plus. Please expedite and send the updated resume along with confirmation of interest. Regards, Pooja Raval - Sr. Consultant / TL Send CV and Reply mail to: unitedtechit@uhr.co.in; Will call you for detail discussion, if your Profile has relevant experience. Show more Show less

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0 years

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Kondapur, Telangana, India

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Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA. Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment. This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers. We are seeking a highly skilled and experienced Technical Product Manager with a strong product mindset to join our team. This individual will drive the development of our backend platform that supports API and services, focusing on speed, security, and scalability. The role will involve overseeing the product discovery process, defining strategy, and managing OKRs while driving key subdomains like login/registration, CRM, payment systems, and compliance for 100+ labels across the US, UK, and LATAM, supporting high transaction volumes. The ideal candidate will be a strategic thinker who can balance technical priorities with user and business needs. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Backend Platform Management: Lead the development and continuous improvement of backend APIs and services with a primary focus on speed, security, and scalability, ensuring alignment with user and business needs. Product Discovery: Conduct product discovery sessions with stakeholders, identify customer pain points, and translate those insights into actionable product roadmaps. Leverage user research, data, and feedback to refine product direction. Subdomain Ownership: Own and manage any of these subdomains for: Login and Registration: Optimize seamless and secure user experiences across multiple regions. CRM: Oversee integration and operations for CRM systems, ensuring they effectively support 100+ labels and enhance user personalization, rewards and loyalty engagement, and support. Payment & Wallet Systems: Lead the design, optimization, and scaling of payment platforms handling high transaction volumes, Payment method and Payment provider optimization with a focus on speed, success rates and availability. Compliance & Risk Management: Ensure adherence to regulatory and compliance requirements across 30+ jurisdictions, collaborating with legal, security, and compliance product , Risk & Fraud teams to maintain a compliant system. Collaboration & Leadership: Partner with engineering, design, security, legal, compliance, and other product teams to define and prioritize the product roadmap and deliver on key milestones. Provide leadership and guidance on technical and strategic decisions. Market & Competitive Analysis: Analyze market trends, competitors, and customer feedback to inform product strategy, identify new opportunities, and prioritize features. Continuous Improvement: Drive continuous improvements to the platform by leveraging data, user feedback, and industry best practices. Foster a culture of experimentation and iteration. OKR & Strategy Management: Drive the setting, tracking, and achievement of OKRs for backend systems, ensuring these align with broader company goals and strategic objectives. Champion customer experience, ensuring a customer-centric approach in all product development stages. Support ideation, vision, strategy, and roadmap for marketing initiatives and projects. Drive product initiatives and manage the product lifecycle from concept to launch. Qualifications Experienced Product Manager with a track record of delivering excellent digital experiences. Skilled in product strategy, architecture, cross-team collaboration, and client engagement. Holds an engineering or MBA degree with experience in product management, requirement analysis, product marketing, and planning. Experienced with Customer Service Management and Enterprise tools. Proficient in customer research, competitive analysis, product requirements, and messaging. Strong negotiation, people management, and stakeholder engagement skills. Excellent English communication skills (written, verbal, and presentation) with attention to detail. Skilled in creating presentations, wireframes, and prototypes. Data-driven with the ability to analyze key KPIs and present insights. Proven ability to work with international, cross-functional teams in a dynamic industry. Strong analytical, modeling, and writing skills with an understanding of product development processes, especially in an agile environment. Ability to balance detail-oriented work with high-level aggregation and presentation. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

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0 years

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Kondapur, Telangana, India

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Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA. Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment. This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers. We are seeking a highly skilled and experienced Technical Product Manager with a strong product mindset to join our team. This individual will drive the development of our backend platform that supports API and services, focusing on speed, security, and scalability. The role will involve overseeing the product discovery process, defining strategy, and managing OKRs while driving key subdomains like login/registration, CRM, payment systems, and compliance for 100+ labels across the US, UK, and LATAM, supporting high transaction volumes. The ideal candidate will be a strategic thinker who can balance technical priorities with user and business needs. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Backend Platform Management: Lead the development and continuous improvement of backend APIs and services with a primary focus on speed, security, and scalability, ensuring alignment with user and business needs. Product Discovery: Conduct product discovery sessions with stakeholders, identify customer pain points, and translate those insights into actionable product roadmaps. Leverage user research, data, and feedback to refine product direction. Subdomain Ownership: Own and manage any of these subdomains for: Login and Registration: Optimize seamless and secure user experiences across multiple regions. CRM: Oversee integration and operations for CRM systems, ensuring they effectively support 100+ labels and enhance user personalization, rewards and loyalty engagement, and support. Payment & Wallet Systems: Lead the design, optimization, and scaling of payment platforms handling high transaction volumes, Payment method and Payment provider optimization with a focus on speed, success rates and availability. Compliance & Risk Management: Ensure adherence to regulatory and compliance requirements across 30+ jurisdictions, collaborating with legal, security, and compliance product , Risk & Fraud teams to maintain a compliant system. Collaboration & Leadership: Partner with engineering, design, security, legal, compliance, and other product teams to define and prioritize the product roadmap and deliver on key milestones. Provide leadership and guidance on technical and strategic decisions. Market & Competitive Analysis: Analyze market trends, competitors, and customer feedback to inform product strategy, identify new opportunities, and prioritize features. Continuous Improvement: Drive continuous improvements to the platform by leveraging data, user feedback, and industry best practices. Foster a culture of experimentation and iteration. OKR & Strategy Management: Drive the setting, tracking, and achievement of OKRs for backend systems, ensuring these align with broader company goals and strategic objectives. Champion customer experience, ensuring a customer-centric approach in all product development stages. Support ideation, vision, strategy, and roadmap for marketing initiatives and projects. Drive product initiatives and manage the product lifecycle from concept to launch. Qualifications Experienced Product Manager with a track record of delivering excellent digital experiences. Skilled in product strategy, architecture, cross-team collaboration, and client engagement. Holds an engineering or MBA degree with experience in product management, requirement analysis, product marketing, and planning. Experienced with Customer Service Management and Enterprise tools. Proficient in customer research, competitive analysis, product requirements, and messaging. Strong negotiation, people management, and stakeholder engagement skills. Excellent English communication skills (written, verbal, and presentation) with attention to detail. Skilled in creating presentations, wireframes, and prototypes. Data-driven with the ability to analyze key KPIs and present insights. Proven ability to work with international, cross-functional teams in a dynamic industry. Strong analytical, modeling, and writing skills with an understanding of product development processes, especially in an agile environment. Ability to balance detail-oriented work with high-level aggregation and presentation. Additional Information Benefits At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

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20.0 - 10.0 years

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Bengaluru, Karnataka

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Role Summary: The HR Head is responsible for leading the HR strategy and operations of the organization, ensuring alignment with business objectives. This includes workforce planning, recruitment, employee relations, training, performance management, compliance, and culture-building. Key Responsibilities: 1. Strategic HR Leadership Develop and execute HR strategies aligned with company goals. Serve as a strategic advisor to senior management on workforce planning, organizational development, and succession planning. Talent Acquisition & Management Oversee the recruitment process to attract top talent. Create workforce planning strategies to manage manpower needs effectively. Implement onboarding programs for seamless integration of new employees. Employee Engagement & Retention Drive initiatives to build a high-performance and collaborative culture. Monitor employee satisfaction and resolve grievances. Organize employee engagement events, surveys, and feedback mechanisms. Performance Management Oversee the performance appraisal process. Implement KPIs and OKRs in alignment with departmental goals. Identify and mentor high-potential employees for leadership roles. Learning & Development Design and implement training programs to upskill employees. Evaluate training effectiveness and ensure ROI on learning initiatives. HR Operations & Compliance Ensure compliance with labor laws, PF, ESI, and other statutory requirements. Maintain HRMS systems and oversee payroll and attendance management. Handle disciplinary actions, warning letters, and termination procedures when required. Policy & Process Management Develop and update HR policies, employee handbook, and code of conduct. Standardize processes for recruitment, onboarding, leave management, and exits. Key Skills & Competencies Strong knowledge of HR practices, employment law, and compliance Leadership, communication, and conflict-resolution skills Proficiency in HR software and MS Office tools Strategic thinking with hands-on execution capabilities Qualifications MBA or PG Diploma in Human Resource Management Minimum 20 years of progressive HR experience (at least 10 years in a leadership role) Experience in the real estate or construction industry Prefrreable Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,100,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Real estate : 10 years (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person

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4.0 years

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Bengaluru, Karnataka, India

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Business Finance Manager | Ecommerce Brand Job Description Our client, a fast-growing e-commerce marketplace is on a mission to enable millions of businesses to thrive online. With industry-first benefits they have made online business easy, accessible, and scalable. As the Business Finance Manager you'll guide how and where to spend wisely. You'll shape financial plans, adapt budgets to evolving business needs, and support leadership in closing strategic deals. What You'll Do Partner with business units to drive strategy and operations Build financial plans using a bottoms-up approach Jointly own OKRs and create AOPs to meet them Track key business metrics and review plan vs. actuals Conduct variance analysis and enable actionable insights Lead month-end closings and oversee revenue cycle efficiency Drive scenario planning for product/business initiatives What You'll Need 4-6 years of experience, with 3+ years in Business Finance 1st attempt CA or Master's in Finance from tier 1 colleges Proficiency in MS Office (ref:iimjobs.com) Show more Show less

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8.0 - 10.0 years

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Bengaluru, Karnataka, India

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Associate Director Business Finance | E-commerce Brand Job Description Want to join a high-impact firm that's empowered over millions of people to launch businesses with zero investment? As Associate Director - Business Finance, you'll work alongside professionals across financial reporting, business finance, treasury, and taxation, teaming up with experts across departments. What You'll Do Partner with Business Leaders: Work closely with the business unit, actively participating in day-to-day operations and strategic planning. Financial Planning: Develop robust, bottom-up financial plans in collaboration with business and technology teams. Performance Tracking: Monitor key financial and business metrics, analyze variances, and drive corrective actions by creating visibility and accountability. Ownership of OKRs & AOP: Co-own the business unit's OKRs and build the Annual Operating Plan (AOP) to align with strategic goals. Revenue Cycle Leadership: Direct policies, initiatives, and operations around revenue optimization and business development. What We're Looking For Experience: 8-10 years of experience, with at least 7 years in Business Finance. Education: 1st attempt Chartered Accountant or Postgraduate in Finance from a tier 1 college. Communication Skills: Excellent interpersonal and communication abilities to collaborate across teams. Leadership: Should have led a team of managers and senior managers. (ref:iimjobs.com) Show more Show less

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7.0 - 10.0 years

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Bengaluru, Karnataka, India

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Senior Manager Business Finance | E-commerce Brand Job Description Imagine being part of a mission that has helped over millions of people launch their businesses. Our client, a well-established e-commerce platform is looking for a Senior Manager- Business Finance to help them in driving this impact by powering financial decisions that make a real difference. You will be working closely with business units to guide how and where to invest resources. What You'll Do Collaborate with business units on strategy, marketing roadmaps, and operations Offer financial insights that influence key business decisions Co-own OKRs and build Annual Operating Plans (AOPs) to meet them Identify risks and opportunities to support business goals Create financial plans through a strong bottom-up approach Regularly review financial performance vs. plans Conduct deep-dive variance analysis to drive visibility and action Perform scenario analysis for product or business initiatives 1st Attempt Chartered Accountant (CA) or Master's degree in Finance from a Tier 1 college 7-10 years of total experience, with at least 5 years in Business Finance Proficiency in MS Office (especially Excel and PowerPoint) Team handling experience (ref:iimjobs.com) Show more Show less

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6.0 years

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Noida, Uttar Pradesh, India

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Job Title: GTM Specialist Location: Noida Sector 63 | Full-Time Company: XGrowth Technologies Private Limited Website: xemailaudit.com About XGrowth XGrowth is a fast-scaling email deliverability and marketing services company. We empower B2B companies to maximize their cold email performance using advanced infrastructure setups, deliverability diagnostics, and personalized campaign execution. With products like XemailAudit and XemailVerify , and managed services that power outbound success, we’re building the go-to ecosystem for email-first growth teams. We’re now hiring a Strategy & Operations Lead to work directly with the Founder and drive growth across customer success, outbound sales, and product operations. Role Overview As the GTM Specialist you will be at the center of XGrowth’s daily operations, revenue strategy, and client success. You’ll lead customer operations, outbound campaign systems, internal reviews, and sales support—while building scalable processes across functions. This is a high-ownership, cross-functional role perfect for someone who wants to learn how to run and scale a business. Key Responsibilities Customer Success & Operations Own customer success strategy and operations for B2B clients in email marketing and deliverability. Lead and mentor a team of deliverability specialists. Ensure high retention, expansion, and upsell metrics across accounts. Oversee client onboarding, lifecycle management, and weekly performance reviews. Outbound Sales & Business Growth Drive outbound email strategy and execution, alongside a team of outbound executives. Run training, playbook development, performance tracking, and review cycles. Take new sales calls with the CEO, co-create proposals, and manage sales-to-delivery handoff. Tactical Execution Source highly targeted leads using LinkedIn, Crunchbase, job boards, AI scraping, and intent data (not just Apollo). Use Clay to build personalized outreach flows with context (e.g., podcast features, hiring trends, LinkedIn activity). Launch and test multi-step cold email sequences in Smartlead . Write intelligent, ICP-specific email messaging — no fluff templates. Leverage AI tools (ChatGPT, Browse AI, Clay enrichments) for personalization and copy efficiency. Report on metrics like open rate, reply rate, positive response rate, and booked calls. Continuously iterate and treat outbound as a performance-driven growth engine. Launch and manage test campaigns across 5 ICPs, then scale. Build a high-performing outbound system with trackable results. Drive weekly performance reporting and optimization. Strategic Execution & Product Ops Act as an operating partner to the CEO—own goals, OKRs, team reviews, and execution cycles. Lead cross-functional alignment and ensure smooth information flow across departments. Drive pricing experiments, market research, and new product rollouts. Translate customer feedback into product feature requirements in collaboration with the development team. You’ll Be a Great Fit If You: Have 3–6 years of experience in SaaS, agency, or tech-enabled services in a customer success, growth, founder’s office, or operations capacity. Have built or managed outbound systems using Smartlead , Clay , or similar tools. Can create and test messaging frameworks and ICP-specific copy. Know how to manage and mentor teams while also being execution-focused. Are resourceful, process-oriented, and outcome-driven. Want to help scale a brand and take ownership of business functions like a founder would Show more Show less

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8.0 - 12.0 years

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Greater Bengaluru Area

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Join Skillz and Level Up Your Career! Are you ready to take your career to the next level? Join Skillz, the first publicly-traded mobile esports platform that hosts billions of casual mobile gaming tournaments for millions of players worldwide. Skillz is revolutionizing the gaming industry, providing the ultimate platform for competitive mobile games. By fostering social competition within games, Skillz empowers developers to create multi-million dollar franchises while connecting players through fair, enjoyable, and meaningful competition. At Skillz, we firmly believe that everyone is born with unique skills and deserves to experience an epic win. We understand the thrill of achievement and the satisfaction of overcoming challenges. That's why we passionately champion game developers and players alike, empowering them to unleash their full potential through the power of competition. Life @ Skillz Culture of Impact: Join a united team of builders, creators, innovators, and entrepreneurs driven by the desire to win. At Skillz, we create value and make a difference in the world. Comprehensive Benefits: Enjoy peace of mind with our comprehensive benefits package, which includes coverage for medical expenses for both you and your entire family. Additionally, take advantage of tax benefit options (PF & NPS), expense reimbursement, and more. Perks: We believe in enhancing your work experience. We offer competitive paid time off (PL & sick/casual) & company holidays to help you recharge and pursue your passions. Why Skillz? Pioneers of Skill-Based Competition: Skillz is not just any company in the gaming industry; we are the pioneers of skill-based competition, partnered with industry titans like UFC, NFL, T-Mobile, Buzztime, Bowlero, while also hosting renowned events like the Game Developer Conference (GDC). Join us in transforming the way people play games and building the home of competition for all. Impact Beyond Gaming: Skillz harnesses the power of its platform to support nonprofit organizations such as Susan G. Komen, American Cancer Society, the NAACP, and more. By participating in Skillz tournaments, you can make a difference and contribute to causes you care about. Recognized Success: Skillz has earned recognition as one of Fast Company's Most Innovative Companies, CNBC's Disruptor 50, San Francisco Business Times' Best Places to Work, Forbes' Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000 list, and many more. Talent Magnet: Join a team of talented professionals who are passionate about what they do. Our team includes experts from Meta, Apple, Amazon, Google, Microsoft, Tesla, Twitter (X), Roblox, Zynga, Samsung, Lyft, EA, Riot, Nexon, Gameskraft, PlayStation, Unity, Scopely, Tinder, Intel, Deloitte, EY, Twitch, DraftKings, and more. The Future of Gaming Awaits! The gaming industry is larger than movies, music, and books combined, with over 3 billion active gamers playing monthly and over 25 million active developers worldwide. Mobile gaming, in particular, is the fastest-growing segment, projected to reach $300 billion by 2025. At Skillz, you have the opportunity to be at the forefront of this exciting industry and shape its future. Job Description As Chief of Staff, you will act as the GM, Skillz Platform’s strategic partner and operational right hand. You will be responsible for ensuring the leadership team remains aligned, critical projects move forward efficiently, and strategic priorities are achieved with rigor. This is a highly cross-functional role, offering exposure to all areas of the business and requiring a balance of strategic thinking, operational execution, and influencing skills. Your Key Responsibilities Will Be Work closely with the GM, Skillz Platform and leadership team to define company OKRs, track progress, and ensure strategic priorities are met. Lead quarterly and annual business planning, ensuring cross-functional alignment. Provide well-researched, data-driven recommendations to assist the GM in making informed strategic decisions. Prepare reports and presentations that summarize key findings and recommendations. Oversee the day-to-day operations, ensuring alignment with business objectives and driving improvements in project management and delivery. Drive key projects and initiatives on behalf of the GM, Skillz Platform, ensuring delivery on time, within scope, and with business impact. Identify operational bottlenecks and work cross-functionally to drive solutions. Build processes and frameworks to bring scalability and predictability to the business. Manage the operational calendar and oversee multiple projects, ensuring that deadlines are met and workflows are optimized. Act as a communication bridge between the GM, Skillz Platform and internal stakeholders, ensuring clear, timely, and actionable updates. Prepare executive briefs, decks, and meeting agendas to enable high-quality leadership discussions and decisions. Represent the GM, Skillz Platform in meetings when necessary, maintaining momentum on key initiatives. Partner with the People team to drive leadership development, employee engagement, and organizational health initiatives. Play a visible role in helping embed a high-performance, collaborative culture. What We Are Looking For 8-12 years of experience in strategic, operational, and executive support roles, with a proven ability to manage priorities, initiatives, and cross-functional communications. Demonstrated success in driving process improvements that result in reduced costs, increased efficiency, and better workflow management. Strong communication skills with the ability to distill complex ideas into clear and actionable messages for senior leadership and other stakeholders. Proven experience working in high-pressure situations that require discretion, confidentiality, and rapid problem-solving. Hands-on experience in managing operations, projects, and workflows with a focus on achieving measurable business outcomes. Strong analytical skills with experience supporting decision-making through data insights, research, and reporting. Excellent interpersonal and leadership skills, with a demonstrated ability to work cross-functionally and lead teams without formal authority. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with project management tools and operational software is a plus. Ability to balance long-term strategic goals with short-term operational needs, with a focus on delivering measurable results. Education: Bachelor’s degree in Business Management or related discipline, MBA preferred Travel: Willingness to travel up to 50% of the time within India and Internationally Join Skillz and Let's Redefine the Boundaries of Gaming! Together, we'll create a world where skill, passion, and innovation thrive. Join our team and be part of the journey. We look forward to having you on board! Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance . Show more Show less

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8.0 years

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Bengaluru, Karnataka, India

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Role Description Role Proficiency: Partner with up to two business and technology teams to plan and execute tactical and strategic efforts; delivering the business vision. Outcomes Team coordination: Ensure teams operate to agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice Dependency coordination: Support teams to ensure smooth collaboration among ‘extended’ team members wherever required and enable clear visualisation of dependency blockers Track and manage team Visual Management Boards: Help teams maintain their team data and collateral; keeping them relevant over time to changing needs of the business Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices Support Product Owners in each team to engage inform influence and negotiate with stakeholders using product backlogs (prioritized based on value) as the basis for discussions. Work with the Agile coach to ensure alignment to Agile values and principles. Measures Of Outcomes Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team Percent of achievement in OKRs or KPIs as defined for project / program Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability Outputs Expected Change Agent: Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives). Conduct regular check- ins with all team members to provide performance feedback and offer coaching and mentoring Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc) Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.) Provide training for the team on Agile concepts various practices and frameworks as required Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency Skill Examples Understand the business requirements and interact with SMEs at various stages of development Understand the customer's technology landscape and requirements Identify improvements for the release management process release schedule and plan Understand RACI Matrix and Governance Framework for related projects Promote continuous knowledge management The ability to cut through unnecessary work and focus only on the essentials Exhibits sound judgment under pressure with the ability to remain calm under stress Possesses motivation and coaching skills; guiding and supporting teams throughout a project The ability to think and make decisions quickly in rapidly changing circumstances A true Servant leader with the relevant skills and competencies Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery. Knowledge Examples Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.) Passion for Agile software development. Understanding of fundamentals of software development processes and procedures. Recognizing the value of commitments to delivery made by a development team. Comprehension of incremental delivery and the benefit of metrics. Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition. Familiarity with common Agile practices and better development practices Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards. Additional Comments Responsibilities Facilitate Scrum ceremonies such as sprint planning, stand-ups, sprint reviews, and retrospectives. Understand the full scope of the project function knowledge and take ownership of follow-ups to ensure the project stays on track. Learn all about the project's functions and take charge of follow-ups to make sure everything stays on track. Coach the team on agile principles and practices to improve productivity. Gather and share team metrics from Jira for transparency. Ensure compliance by producing and maintaining necessary artifacts. Escalate and follow up on issues beyond the team's control. Represent the team in Scrum of Scrums for coordinating dependent work. Collaborate with the Release Train Engineer, Product Management, and Product Owners to prepare for program-level events. Qualifications 8-11 years of experience, with at least 5+ years as a Scrum Master. Experience in Web/eCommerce is preferred. Solid understanding of Agile/Scrum methodologies with a proven track record. Strong leadership, communication, and facilitation skills. Ability to apply various solutions to business challenges. Skills Scrum Master,Sprint Planning,PI Planning Show more Show less

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7.0 years

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India

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SocialPilot is looking for an experienced SEO Manager to join our team. You will build meaningful SaaS products in the Martech space that the customers love. You will be part of a highly collaborative group of creative problem solvers with a passion for innovation. As a SEO Manager you will be responsible for planning, implementing and managing our SEO strategy. As our online presence is extremely important for the success of business, your position will play a huge role in driving our business' growth and success. What you will do Leading the entire SEO initiatives and strategies for SocialPilot. The primary goal for this position is to maximize organic search traffic for our website by improving the SERP rank of relevant keywords Developing & executing SocialPilot’s SEO strategy & building roadmaps to drive sustainable organic growth Owning the process creation & deliverables, including (but not limited to): Keyword Research & Structuring, On-Page & Off-Page Content Optimizations, Technical Audits, Backlinking, etc. Creating meaningful reports in collaboration with the marketing operations team, to accurately measure the impact of SEO activities against defined OKRs Managing effective communication with leadership on progress to ensure the best possible strategy is being implemented to hit KPIs Working closely with the content team to help define the content strategy/calendar based on identified SEO opportunities Working closely with the web development team to ensure the implementation of tech SEO best practices and maintain an ideal site architecture for maximum SEO benefits Required to stay on top of SEO trends, algorithm updates and changes to the search landscape, to drive continued innovations and implementation of SEO best practices and strategies. Building a strong team of self-motivated SEO experts to help scale our organic efforts. What are you like 7+years' experience working specifically in SEO Experience in planning, implementing and reporting a revenue-led SEO strategy (SaaS experience is an added advantage) Experience working with a content team in an SEO capacity - ideally in a high-growth company, focused on creating and implementing content strategies Proficient in using tools including (not limited to) Google Analytics, Google Search Console, Ahrefs/Semrush, and Hubspot (or other marketing automation tools). Experience working on Google Tag Manager & Google Data Studio is an added advantage Solid understanding of marketing fundamentals to consistently identify & run experiments on improving conversion rates across different parts of the funnel Solid project management skills, including the ability to lead and collaborate with cross-functional partners, prioritize high-impact activities and manage complex projects About SocialPilot SocialPilot empowers over 12,000 agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients. We’re a high-growth bootstrapped B2B SaaS company with healthy profitability and a solid runway. SocialPilot is nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category. Our impact so far Helped 12,000+ marketing agencies and SMBs across the globe 5 billion+ social media posts published One of the fastest-growing SaaS companies in India as listed by Inc 42 Ranked as a “Leader” consistently by G2, Capterra, SoftwareSuggest, and TrustRadius Nominated as one of the 5 startups across India for the prestigious Economic Times Startup Awards in the Bootstrap category Named as the Top 10 Bootstrapped Startups in India Consistently ranked as a “Great Product” consistently by G2, Capterra, and TrustRadius Officially a Great Place to WorkTM - Certified startup Rated by YOUR STORY as the Number 1 social media scheduling tool What we believe in Customer Obsession: We put customers first while making decisions and planning future goals Ownership: We believe in taking ownership of areas that we’re working on. We own up to our – successes and failures. Moving the needle matters more than just busywork Relentless: When it comes to creation & innovation, we stop at nothing. We might fail at the first attempt, but we rise back fast to try again. Nimbleness: We respond rapidly to changing circumstances and customer needs Collaboration: Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together. Why join SocialPilot? Complete transparency on strategy, business metrics, key performance indicators, and major initiatives across the organization No micromanagement: Own up your work and be accountable without the need for close supervision. Great team: Work with a great team with diverse backgrounds from world-class organizations Personal growth: Design a personal learning plan and utilize organizational resources to achieve the goals. Best in class health and medical benefits Profit-Sharing Plan: We reward our high-performing employees by actually sharing profits with them. The profits for the year 2021 were shared with the team in the final week of December Staycation: Every year, choose anywhere in the world to stay for a month; we will take care of the expenses! Open Door Policy: Strong communication and transparency go a long way in creating stress-free workplaces. Got a question? Just ask the right person without any bureaucracy Zen-like Workspace: A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms if you decide to work from the office Show more Show less

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15.0 years

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Gurugram, Haryana, India

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About the Company : Cvent, Inc. (www.cvent.com) is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 5200+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon, Austin, Texas, and Atlanta, Georgia. Internationally we have offices in Gurgaon, India, and London, England. Cvent has received many awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. About the Role : We are a team of 900+ Product Consultants, Project Managers, Graphics designers, Success Consultants, Quality Analysts, Trainers, and Reporting Analysts. Ours is a close-knit group of dynamic and high-energy professionals. This team provides customer service and technical support as well to support and build web events, mobile app events, surveys, custom reporting and RFPs to more than 20,000 clients. Cvent hires the brightest people with extraordinary capabilities to learn and are extremely motivated to succeed. The demonstrated ability to think at both strategic and operational level, locally and globally, is required. We’re looking to bring somebody on board who’s – Mission-Driven, Humble, Resilient and a creative problem solver. Responsibilities : Implement continuous improvement initiatives to improve customer experience. Advise and implement the vision and strategy for the Support organization in achievement of organizational goals in partnership with other departments/functions. Deliver defined Objectives and Key Results (OKRs) and performance measures against company goals with a hands-on approach to understand gaps and run continuous improvement efforts. Develop a successful team of Managers, Leads & Specialists in a growth environment including developing the team for future changes, managing the team's change resilience, and minimizing performance impacts associated with change. Work and be accountable for headcount planning, budget, and cost mitigation and/or investment initiatives. Guide employee engagement and an inspiring culture ensuring effective performance management, mentoring, and development and crafting an environment where people can excel through accountability, support, and empowerment. Demonstrate a data driven approach to supervising the function, including establishing effective critical metrics, key performance indicators, and other leading/lagging indicators which provide insight into the efficiency of the function and changes in risk profile. Consistently improve the customer experience across our key channels and products by advocating for the voice of the customer across internal partners, ensuring that resources are invested in improving customer satisfaction and enabling scale. Use excellent presentation and interpersonal skills to report findings and recommendations to the leadership. Identify and implement groundbreaking changes to generate efficiencies and deliver better customer experiences while ensuring the teams adheres to business requirements. Keep ahead of event industry developments and apply standard methodologies to areas of improvement. Additional duties and responsibilities as necessary. What Does Success Look in Your First 12 Months : Establish a successful model covering all aspects of hiring, training, and Support processes that is clearly defined and documented. Proven cross-functional relationships with other stakeholders to run functional improvements using all relevant data sources to drive an improved customer experience. Built and implemented a strong governance model for the team with a very hands-on approach and in alignment with key stakeholders to ensure adherence and compliance to all established policies and procedures to deliver the best possible experience to our customers. Work seamlessly towards ensuring alignment to the organizational and functional goals and deliver as per the vision. Mentor leaders, managers to ensure effective succession management and best practice implementation in talent management through close coordination with HRBP. Thorough assessment, refinement, and deployment of our services offerings. Be the Champion of ‘Voice of Customer’ and ‘Voice of Business’ and effectively engage, proactively drive and ensure excellent stewardship of critical business programs. Qualifications : Overall 15+ years of customer support operations experience. Minimum 8 years of experience in service delivery & managing large teams. Experience scaling and building operational teams, including people, processes, and programs. A solid leader, doer, motivator, and decision-maker with consistent track record working efficiently with people at all levels. Managing B2B customer operations in US/EU (preferred). Handled a team size minimum of 150 FTE. Results focused, forward thinking approach with ability to problem-solving complex issues to deliver shared goals and outcomes across internal and external teams. Able to develop and optimally articulate a vision & strategy as well as communicate strategic direction. Ability to interpret qualitative and quantitative data to formulate concrete insights and compile information in a structured, logical manner. Comprehensive knowledge of industry best practices, processes, and measurements. Demonstrated experience in providing product support, ideally within a SaaS environment, though not strictly required. Motivational leader who is sensitive to our employee’s and client’s needs. Near-native English fluency. Career progression through client service management a plus. Ability to track key performance metrics and make business decisions. Leadership skills and traits with a fair understanding of motivation theories. Very proficient with software packages of Microsoft Office. Aptitude for data analysis and perform trend analysis. Excellent presentation skills. Entrepreneurial spirit/mindset, flexibility toward dynamic changes. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. We are committed to diversity and inclusivity. Show more Show less

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4.0 years

6 - 8 Lacs

Hyderābād

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Overview: We are seeking a highly motivated and detail-oriented Junior PMO Analyst to join our Portfolio Management Office (PMO) within the Business Intelligence & Reporting (BI&R) function. Supporting a large global team, this role is critical in enabling operational excellence, tracking delivery across strategic initiatives, and ensuring effective governance and reporting mechanisms. The ideal candidate will bring strong analytical skills, structured thinking, and a proactive attitude to support headcount planning, financial tracking, productivity reporting, and executive communication. You will collaborate closely with cross-functional reporting leads and drive visibility, control, and standardization across the BI&R portfolio. Responsibilities: Portfolio Tracking & Governance Support tracking of strategic initiatives, OKRs, and delivery milestones across BI&R functions. Maintain up-to-date dashboards/reports for leadership visibility on progress, risks, and KPIs. Ensure accurate documentation of initiative status, dependencies, and owners. Headcount & Resource Management Assist in maintaining the resource allocation tracker, including hiring plans, onboarding/offboarding status, and backfill needs. Collaborate with function leads to track redeployments, talent movement, and productivity optimization initiatives. Financial & Productivity Reporting Support budgeting exercises and monthly budget readiness tracking (labor and non-labor). Track and reconcile planned vs. actual productivity savings across the BI&R portfolio. Prepare reports for financial governance reviews. PMO Operations & Standardization Own templates, trackers, and PMO operating cadences (weekly, monthly, quarterly). Support planning and execution of leadership reviews, retrospectives, and cadence reviews. Drive standardization of documentation, process hygiene, and operating model consistency. Communication & Collaboration Collaboration with cross-fucntional teams Summarize key actions and insights from cross-functional meetings and ensure timely follow-up. Prepare executive-ready presentations and communication briefs. Qualifications: MBA from a Tier-1 or Tier-2 B-School (IIMs, ISB, XLRI, SP Jain, MDI, etc.) or relevant post-graduate degree in Business, Analytics, or Operations. Project Management certifications are preferred (e.g., PMP, Prince2, CAPM, Lean/Six Sigma certification). Experience 4+ years (for Top Tier institutions) / 6+ years (for other institutions) of experience in PMO, business operations, strategy execution, or project coordination roles. Prior experience in large-scale teams, preferably in analytics, technology, or enterprise transformation environments. Skills Strong proficiency in Excel, PowerPoint, and collaboration tools (MS Teams, SharePoint, OneNote). Experience working with Power BI or basic data handling/visualization is a plus. Strong analytical mindset with attention to detail. Excellent written and verbal communication skills, including executive-level reporting. High ownership, proactiveness, and ability to work across time zones and stakeholder groups

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3.0 years

6 - 8 Lacs

Hyderābād

On-site

Job Description Job Title: Generative SEO Specialist Experience: 3-5 Years The Role: We are hiring a creative, analytical, and resourceful marketing strategist to pioneer our presence on the new frontier of search. In this role, you will be responsible for developing and executing a sophisticated strategy that bridges best-in-class SEO with the emerging world of AI-driven platforms like ChatGPT, Google Gemini, and Perplexity. This is a pivotal role for a quick thinker with 3-4+ years of experience who is passionate about reverse-engineering how Large Language Models (LLMs) discover, interpret, and recommend content. You will not just chase rankings; you will architect our brand's authority and visibility for a future where search is conversational. Your goal is to ensure our brand wins the high-intent moments, becoming a cited and trusted source in AI-generated answers, directly impacting business growth and revenue. Key Responsibilities: 1. Visibility in LLMs & AI Search Engines (AEO/LLM-O) Develop and execute innovative strategies to gain and scale our visibility within AI-powered search and answer engines. Systematically reverse-engineer how LLMs surface sources, then identify and implement actionable tactics to influence our inclusion and prominence. Define the framework for LLM visibility tracking, establishing new KPIs, OKRs, and reporting dashboards to measure performance, influence, and ROI where no standard playbook exists. 2. Analytical & Semantic Content Strategy (SEO/SXO) Develop data-driven hypotheses on what LLMs prioritize and architect a semantic content strategy that aligns our website structure, content clusters, and internal linking with AI logic. Lead the creation of rich, engaging content assets—including interactive tools, lead magnets, videos, and white papers—that boost user engagement and establish our relevance with AI. Implement and manage a sophisticated structured data and schema markup strategy (FAQPage, Article, Event, etc.) to ensure our content is easily interpreted and featured by AI models. 3. Cross-Functional Collaboration & Influence Partner closely with product and engineering teams to define technical requirements for surfacing the data and signals consumed by LLMs. Collaborate with social media and brand teams to understand and leverage how social signals, brand authority, and user-generated content may influence AI rankings. Work with content and design teams to ideate and launch high-value assets that make our brand indispensable to both users and AI tools. 4. Performance, Geo-Targeting & Core SEO Own and report on LLM-specific performance KPIs, ensuring they align with core SEO metrics and broader business objectives, especially lead generation and revenue impact. Implement and optimize Geo-Targeting (GEO) strategies to capture location-based conversational prompts within AI tools. Support broader SEO initiatives, including page optimization, CTR improvements, and behavioral metric analysis to maintain a strong foundational search presence. What You Need to Succeed: Experience: 4+ years of hands-on SEO experience, with demonstrable exposure to content marketing, growth experimentation, or AI-driven projects. AI & LLM Curiosity: A deep and tangible fascination with how LLMs and AI search tools function. You are constantly experimenting and learning how to reverse-engineer these opaque systems. Sharp Analytical Skills: The ability to think critically, design KPIs and tracking systems for emerging platforms, and translate data into actionable insights. Creative & Resourceful Mindset: You are a smart, quick-thinking problem-solver who can ideate novel content formats and strategies that appeal to both human users and AI alike. Business Savvy: You have a user-centric and commercially-minded approach, thinking in terms of customer experience, value, and revenue, not just abstract rankings. Excellent Collaborator: Clear and concise communication skills with a proven track record of working effectively across technical, creative, and strategic teams. Bonus Experience: Hands-on experience with advanced structured data, programmatic content creation, or video content strategy is a significant plus.

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175.0 years

8 - 10 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Deliver a new user experience to our servicing specialists along with a modernized fraud case management system, new lean case management, new inventory management platform, along with flexible business rules and workflow engine Lead the long-term strategic direction, prioritization, user experience design concepts and templates, business architecture creation, backlog, etc. Define new product capabilities and features, and enabler/non-functional needs Use the Agile SAFe framework and Business Enterprise Agility strategic patterns and approach –and be an authority of cultural change across the organization Work with central and local market cross-functional teams to ensure designs meet market needs and adhere to local regulatory, compliance and risk requirements Develop global capabilities and features that can be deployed locally Automate existing processes in new platforms and capabilities, challenging status quo and building in flexibility Launch and lead the product upon release to Specialists, Customer Care Representatives, and Customers – including training, documentation, organizational change, defect management Acquire voice of the customer, user research and other feedback loops, to iterate and drive improvements continuously Maintain pulse on external developments and internal product developments to assess implications for our products Minimum Qualifications: Truly customer centric: empathy, experience of Design Thinking and Systems Thinking concepts and tools a bonus Deep knowledge of product/tech development frameworks used: Agile, Agile SAFe, Scrum, , DevOps, OKRs, etc. Effective at providing options that demonstrate value, indicate trade-offs for effective decisioning across impacted teams Enthusiasm and passion for great products and services and the ability to articulate product vision to leaders and team Knowledge of Global Servicing Group, Credit & Fraud Risk, or at the least Servicing Portals and Case Management Understanding of American Express technology and product development Servant leader qualities, who can build follow-ship, mentor, empower and remove barriers for their colleagues Believes in and knows how to create a culture where colleagues deliver safer, faster, better products and are happier doing so Naturally curious and with an appetite for know how things work and solve problems Able to negotiate with collaborators and partners to remove obstacles Highly organized, taking individual initiative and accountability for getting results Passion for products, user experience design and technology Excellent interpersonal skills with ability to engage, influence and inspire partners to drive collaboration and alignment Ability to tell a story and deliver difficult messages to senior partners Strong leader with vision who is truly inspired to deliver transformational, sustainable solutions that will deliver value to Amex for years to come We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Posted 4 days ago

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