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Senior / Operations Manager - US Outbound Call Center Sales Process Lytegen

8.0 - 10.0 years

0 Lacs

nagar, rajasthan, india

On-site

Role Purpose : The Senior / Operations Manager is the single-point owner of P&L, performance, and governance for a US outbound sales process. The role integrates revenue delivery, customer experience, people effectiveness, and operational efficiency into one unified management framework. This position demands a data-led, commercially astute leader with deep expertise in international outbound call center operations, advanced KPI/OKR governance, and Balanced Scorecard-driven performance management. The incumbent will translate client objectives into scalable, repeatable execution while building a high-performance culture in a pure night-shift environment. Role Snapshot Position: Senior / Oper...

Posted 2 days ago

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