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3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Brief/Expectations: • Partner with Business Leadership to understand roles, targets, OKR, and market benchmarks to design & execute various incentive & compensation levers which drive culture of performance, align with organization goals and revenue strategies. • Analyse sales performance data and ensure accurate and timely incentive payouts including dashboarding & support communication and training initiatives around incentive plan as required. Monitor plan effectiveness and recommend adjustments as needed to improve performance alignment • Conduct benchmarking and market analysis to ensure competitiveness and equity. Develop compensation models and conduct cost/productivity analysis to support business decisions including strategic workforce planning & job levelling • Track costs against the Rewards budget and provide regular reports to the Rewards lead highlighting any risks in a timely manner. • Work with the Talent Management team to execute the Financial Wellness Initiatives for the larger organization. Knowledge, Skills & Abilities Education level and/ or experience • 3-5 years of relevant experience in Total Rewards. • MBA in HR from a Tier 1/2 institute B-School or a Business / Related degree. • Strong analytical and quantitative skills- Excellent MS Excel skills, Data Analysis & MS Office skills & presentation skills Skills & Competencies: • The ability to adapt communication style depending on medium, audience & purpose • Understands importance of confidentiality and where HR related matters could be sensitive. • Takes initiative on the identification of issues, consulting broadly within and across teams until root cause is identified and fixed. • Ability to prioritize workload and multi-tasking, working within tight deadlines. • High attention to detail
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
Kochi, Kerala
On-site
The HR Manager is responsible for leading and executing all aspects of the HR function — from talent acquisition and onboarding to performance management, learning & development, employee engagement, compliance, and culture-building. The ideal candidate is both strategic and hands-on, capable of scaling people operations in a growing entrepreneurial environment. Key Responsibilities: Strategic HR Planning Develop and implement HR strategies aligned with company goals and culture Partner with leadership to forecast talent needs, organizational changes, and role planning Talent Acquisition & Onboarding Lead recruitment for all departments, ensuring timely hiring of aligned talent Design onboarding journeys that immerse new hires into WebCRS values and vision Performance & Growth Implement performance appraisal systems and OKR-based evaluation cycles Identify skill gaps and coordinate training, mentoring, and internal mobility plans Drive career pathing, leadership development, and soft skills training Culture, Engagement & Employer Branding Champion a culture of accountability, innovation, and empathy Organize employee engagement initiatives, recognition programs, and feedback loops Enhance internal communication, newsletters, and value-driven rituals Compliance & HR Operations Ensure legal compliance with labor laws, contracts, and HR documentation Oversee payroll coordination with Finance, leave & attendance tracking Maintain up-to-date HRMS and handle audits when required Reporting & Insights Generate monthly HR dashboards (hiring pipeline, attrition, training impact, etc.) Recommend improvements based on data, trends, and employee feedback Qualifications & Skills: Bachelor's or Master’s degree in Human Resources, Business Administration, or related field 5–8 years of progressive HR experience; at least 2 years in a leadership/managerial role Experience in startups or entrepreneurial ecosystems preferred Strong knowledge of labor laws, HR best practices, and digital HR tools Excellent interpersonal, coaching, and communication skills High emotional intelligence, integrity, and a passion for building people-centric systems Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: HR Manager: 3 years (Required) Work Location: In person
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description We are seeking an enthusiastic and motivated Technical Product Manager to join our growing product team. This role offers a fantastic opportunity for an aspiring product professional to gain hands-on experience across the entire product development lifecycle. The ideal candidate will possess a foundational understanding of technical product management principles, a keen interest in technology, and practical experience using Jira. You will work closely with senior product managers, engineering teams, and other stakeholders to contribute to our product strategy and execution. Responsibilities Product Management & Strategy: Support the translation of Objectives & Key Results (OKR) into detailed requirements, user stories, and acceptance criteria. Collaborate with engineering, architecture, and other Ford Business customers to facilitate the delivery of product features. Help manage and prioritize the product backlog, ensuring alignment with strategic goals and release plans. Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to the monitoring and analysis of product performance metrics, identifying areas for optimization and improvement. Assist in preparing and maintaining product documentation, including feature specifications, user guides, training requirements and release notes. Effectively communicate product updates, progress, and technical details to internal stakeholders. Jira Usage & Workflow Facilitation: Utilize Jira daily to manage tasks, create and update user stories, track risks & issues, and monitor feature development progress. Navigate and understand complex Jira boards, dashboards, and reports to extract relevant information about team progress and project status. Collaborate effectively with cross-functional teams or other service teams within Jira, ensuring clear communication and task handoffs. Help ensure data accuracy and consistency within Jira tickets, adhering to established workflows and best practices. Understand how Jira supports Agile methodologies like Scrum and Kanban, and contribute to optimizing team workflows within the platform. Assist in generating basic reports and dashboards from Jira to provide insights into project health and team velocity. Qualifications Bachelor's degree in Computer Science, Engineering, Business, or a related technical field. 1-3 years of experience in a product-focused role (e.g., Product Analyst, Business Analyst, Project Coordinator) or in a software development team. Demonstrable experience as a user of Jira for task management, issue tracking, and workflow progression within a product management team. Foundational understanding of Agile methodologies (Scrum, Kanban). Strong analytical and problem-solving skills, with an aptitude for learning new technologies and concepts quickly. Excellent written and verbal communication skills, with the ability to articulate ideas clearly and concisely. Proactive, self-motivated, and eager to learn and grow within a fast-paced environment. Ability to work effectively both independently and as part of a collaborative team. Familiarity with other collaboration tools like Confluence is a plus.
Posted 1 month ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. Overview We are seeking a strategic, systems-oriented Manager of Customer Success Operations to lead the backbone of our customer success infrastructure. This position will be instrumental in scaling the operational engine that powers our Top 30 Pharma, Top 10 CRO, and Mid-Market engagement strategies. You will leverage tools like Salesforce, Gainsight, Smartsheet, JIRA, SharePoint, HubSpot, and LinkedIn Sales Navigator to deliver actionable insights, enable customer-facing teams, and drive measurable impact. This role will be a critical partner to the VP of Customer Strategy & Success and a key contributor to our transformation into an AI-native, customer-obsessed organization. Key Tasks & Responsibilities Customer Success Systems Ownership Serve as the product owner for Gainsight and Salesforce within the CSS function—owning configuration, process optimization, and reporting. Integrate data from platforms like HubSpot, Consensus, LinkedIn Sales Navigator, and SharePoint to build a unified customer view. Administer and continuously improve Smartsheet trackers and dashboards used for customer journey and lifecycle management. Data, Reporting & Insights Build and manage dashboards and reports in Salesforce, Gainsight, and Smartsheet to track CSAT, NPS, adoption, renewal risk, and lifecycle progress. Develop segmentation-driven insights to support the differentiated management of strategic, enterprise, and mid-market accounts. Collaborate with the Data & Analytics team to develop predictive health score models and success metrics. Process Optimization & Program Enablement Standardize and document customer success processes including onboarding, renewals, expansion, and risk mitigation using SharePoint and Smartsheet. Help operationalize and automate CS playbooks and processes Support one-to-many outreach with customers Use JIRA to manage CSS project backlogs, feature feedback loops, and cross-functional initiatives. Operationalize strategic programs such as QBRs, Voice of Customer, and Adoption Accelerators in partnership with Product, Marketing, and Sales. Cross-Functional Alignment Partner with Revenue Operations to sync Salesforce pipeline and renewal workflows with CSS engagement models. Coordinate with Product and Engineering teams through JIRA for feature tracking and issue resolution visibility. Collaborate with Enablement to train the CSS team on tooling (Gainsight, Salesforce) and share best practices through SharePoint playbooks. Governance & Transformation Support Support the VP of Customer Strategy & Success in OKR execution, strategic initiative tracking, and leadership reviews. Lead readiness efforts for new rollouts, platform enhancements, or strategic account programs tied to Operational Excellence 2.0. Qualifications 6–10 years of experience in Customer Success, Revenue, or Business Operations in a SaaS or Life Sciences technology firm. Salesforce & Gainsight (administration, reporting, workflow management) SharePoint and Office 365 suite JIRA (project intake, prioritization workflows) HubSpot, LinkedIn Sales Navigator, Consensus (engagement and insights tools) Project management systems like Smartsheets preferred (project tracking, dashboards) Technical Skills Strong analytical skills with experience in lifecycle metrics, cohort analysis, and revenue attribution. Excellent communicator who can influence cross-functional stakeholders and drive accountability. A customer-first mindset with deep empathy for internal teams and client value realization. Agile, proactive, and comfortable navigating transformation and scale. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary Collaborate with cross-functional teams to foster a product-centric culture. Guide teams in adopting product thinking and agile methodologies. Help teams connect OKR to individual work items to understand the value of priorities (UPS Golden Thread) Provide clear KPIs to measure product performance Provide mentorship and training to team members on best practices in product management. Coach teams on product lifecycles, including ideation to launch and continuous improvement. Guide teams to develop product roadmaps, ensuring alignment with business objectives. Coaching teams on how to conduct market research and collect user feedback to inform product strategies, priorities and feature definitions. Proficient in customer journey and Product Roadmaps. Facilitate workshops and coaching sessions to drive product innovation. Monitor and analyze product performance metrics, making data-driven recommendations. Develop workshop materials, training materials and other supporting collateral as part of the core coaching team, in support of enterprise Product Adoption metrics Qualification More of a Senior Product manager experience in agile environment with deep tooling expertise. It should be a person with hands on product management experience Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 1 month ago
5.0 years
0 Lacs
Hyderābād
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Product Security is shifting-everywhere and enabling ServiceNow engineers to build-in security throughout the SSDL. The DevSecOps team builds, integrates, and scales security services to help ServiceNow simplify security activities for thousands of internal customers. The Role: As a Technical Program Manager, you will lead the articulation of the “what” and “why” for security tooling services, integrations, and automations. You’ll actively engage with business users and technical leadership across ServiceNow to understand, define, and prioritize service requirements and use cases for the DevSecOps team. In addition, you’ll be responsible for managing the team’s backlog and ruthlessly prioritizing work to keep the team focused on its OKRs. Responsibilities: Drive numerous project deliverables that support the DevSecOps program, including functional, non-functional specifications, data visualization, solution design, process diagram, acceptance criteria, automated test scripts and other project artifacts. Build feedback loops with our customers in AppSec, Champions, IT, Product development and Developer Productivity. C ommunicate regularly with our internal customers to ensure rapid and effective feedback into the team’s progress and decisions. Committed to delivering products that not only satisfy user requirements , but also excites them . Going above and beyond to anticipate internal customer needs and delivering the best user experience possible when using our services, integrations and automations. C larify acceptance criteria, articulate customer desires , and validate that the “definition of done” for each iteration or sprint in the release cycle meets the needs of our customers. Lead OKR planning, milestone reviews and retrospectives for the team. Provide functional leadership for technology enhancements, upgrades, new tooling deployment and work successfully as a liaison with various internal customers partners. Partner with AppSec, Champions, IT, Product development and Developer Productivity organization to provide training, support, and technical assistance to end users. Participate within an Agile scrum team, write, enhance, research user stories and be responsible as business lead and central subject matter expert. Ensure there are sufficient stories groomed and “ready to work” for a minimum of 2 sprints in advance Keep the backlog realistic, visible, transparent, and clear to all, and shows what the DevSecOps team will work on next Ensuring the team understands items in the Product Backlog to the level needed Streamline work process to improve efficiency and consistency. Qualifications Preferred Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5 years’ experience as a TPM or Scrum Product Owner providing DevSecOps services and integrations. 2 years’ experience leading OKR planning, reviews and retrospectives with teams. Excellent organizational skills, solid attention to detail and proven project management skills. Must have excellent analytical and problem-solving skills with the ability to execute process improvements and solutions. Proven success in working collaboratively, improving efficiency, and crafting/coordinating the implementation of ideas. Excellent teamwork, interpersonal and communication skills with demonstrated ability to partner with teams across the company. Ability to develop and propose potential solutions and plans for next steps, exhibiting confidence in anticipating obstacles and the consequences of decisions to drive projects forward. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Posted 1 month ago
2.0 - 3.0 years
5 - 7 Lacs
Hyderābād
On-site
QA Engineer Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Benefits Job Description About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more! Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. The Role We are seeking a skilled and motivated QA Engineer – Mobile & API Testing with 2–3 years of hands-on experience in mobile application testing, functional testing, and API testing using Postman. You will play a key role in ensuring the quality of our mobile and web applications, working closely with development and product teams to deliver reliable, high-performance solutions. Exposure to automation tools and SAP modules is highly valued, and an interest in AI/LLM-based testing is a plus. How You Will Make an Impact: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct thorough functional testing of mobile (Android/iOS) and web applications. Perform API testing using Postman, including REST API validations, collections, and environment configurations. Participate in test planning, test case design, execution, defect reporting, and tracking. Collaborate closely with developers, product managers, and business teams to ensure high-quality releases. Contribute to or initiate automation testing efforts using tools like Selenium, Tosca, Testim, or equivalent. Understand and validate SAP PM (Plant Maintenance) or SAP MM (Material Management) workflows where applicable. Stay updated with industry trends and explore opportunities to apply AI/LLM models in QA workflows. Work from our Hyderabad office with an emphasis on team collaboration and knowledge sharing. What You Bring to the Team: 2–3 years of experience in QA/testing roles. Strong knowledge of mobile application testing (Android/iOS). Solid experience with Postman for API testing. Exposure to automation testing using tools like Selenium, Tosca, or Testim. Understanding of test case design , bug lifecycle, and quality metrics. Familiarity with SAP PM (Plant Maintenance) or SAP MM (Material Management) is a strong plus. Exposure to AI/LLM-based tools or workflows is an added advantage. Excellent communication skills and a team-oriented attitude . Bachelor's degree in Computer Science, Information Technology, or related field. Certification in ISTQB or automation tools is a plus. Practical understanding of Agile/Scrum methodology. What We Offer: A positive, open, and highly-innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off. Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promoting high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music Innovapptive does not accept and will not review unsolicited resumes from search firms . Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws. MEWfo9OhZA
Posted 1 month ago
0 years
5 - 6 Lacs
Noida
On-site
About the Role We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office . This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the CHRO and leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment. What You’ll Do Strategic Initiatives: Work directly with founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking. Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation. Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions. Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation. Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust. Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization. Who You Are A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills. Excellent at documentation, project management, and comfortable working with digital tools and technology. Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up. An independent and proactive individual with a strong sense of ownership and a desire to get things done. Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus. What You’ll Get Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship. High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles. Ownership: Take ownership of meaningful, high-impact projects from day one. Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture. Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology. How to Apply Send your resume to karandeep.singh@myoperator.com or careers@myoperator.com with the subject line “Founder's Office – HR Application”. Please include a short note on why you would be a great fit for this role. Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Application Question(s): What is your Fixed CTC? Work Location: In person
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Benefits Job Description About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more! Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. The Role We are seeking a skilled and motivated QA Engineer – Mobile & API Testing with 2–3 years of hands-on experience in mobile application testing, functional testing, and API testing using Postman. You will play a key role in ensuring the quality of our mobile and web applications, working closely with development and product teams to deliver reliable, high-performance solutions. Exposure to automation tools and SAP modules is highly valued, and an interest in AI/LLM-based testing is a plus. How You Will Make an Impact: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct thorough functional testing of mobile (Android/iOS) and web applications Perform API testing using Postman, including REST API validations, collections, and environment configurations Participate in test planning, test case design, execution, defect reporting, and tracking Collaborate closely with developers, product managers, and business teams to ensure high-quality releases Contribute to or initiate automation testing efforts using tools like Selenium, Tosca, Testim, or equivalent Understand and validate SAP PM (Plant Maintenance) or SAP MM (Material Management) workflows where applicable Stay updated with industry trends and explore opportunities to apply AI/LLM models in QA workflows Work from our Hyderabad office with an emphasis on team collaboration and knowledge sharing What You Bring to the Team: 2–3 years of experience in QA/testing roles Strong knowledge of mobile application testing (Android/iOS) Solid experience with Postman for API testing Exposure to automation testing using tools like Selenium, Tosca, or Testim Understanding of test case design, bug lifecycle, and quality metrics Familiarity with SAP PM (Plant Maintenance) or SAP MM (Material Management) is a strong plus Exposure to AI/LLM-based tools or workflows is an added advantage Excellent communication skills and a team-oriented attitude Bachelor's degree in Computer Science, Information Technology, or related field Certification in ISTQB or automation tools is a plus Practical understanding of Agile/Scrum methodology What We Offer: A positive, open, and highly-innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promoting high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music Innovapptive does not accept and will not review unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws. Powered by JazzHR MEWfo9OhZA
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Benefits Job Description About Us: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer. We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more! Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. The Role We are seeking a skilled and motivated QA Engineer – Mobile & API Testing with 2–3 years of hands-on experience in mobile application testing, functional testing, and API testing using Postman. You will play a key role in ensuring the quality of our mobile and web applications, working closely with development and product teams to deliver reliable, high-performance solutions. Exposure to automation tools and SAP modules is highly valued, and an interest in AI/LLM-based testing is a plus. How You Will Make an Impact: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct thorough functional testing of mobile (Android/iOS) and web applications Perform API testing using Postman, including REST API validations, collections, and environment configurations Participate in test planning, test case design, execution, defect reporting, and tracking Collaborate closely with developers, product managers, and business teams to ensure high-quality releases Contribute to or initiate automation testing efforts using tools like Selenium, Tosca, Testim, or equivalent Understand and validate SAP PM (Plant Maintenance) or SAP MM (Material Management) workflows where applicable Stay updated with industry trends and explore opportunities to apply AI/LLM models in QA workflows Work from our Hyderabad office with an emphasis on team collaboration and knowledge sharing What You Bring to the Team: 2–3 years of experience in QA/testing roles Strong knowledge of mobile application testing (Android/iOS) Solid experience with Postman for API testing Exposure to automation testing using tools like Selenium, Tosca, or Testim Understanding of test case design, bug lifecycle, and quality metrics Familiarity with SAP PM (Plant Maintenance) or SAP MM (Material Management) is a strong plus Exposure to AI/LLM-based tools or workflows is an added advantage Excellent communication skills and a team-oriented attitude Bachelor's degree in Computer Science, Information Technology, or related field Certification in ISTQB or automation tools is a plus Practical understanding of Agile/Scrum methodology What We Offer: A positive, open, and highly-innovative environment and team Entrepreneurial spirit with unlimited opportunity to grow Opportunity to work with leading global brands on exciting and impactful projects Competitive Base Pay Best of plan on Vacation & Paid Time Off Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws Paid Maternity and Paternity leave Bi-annual reviews to ensure transparency and promoting high performance culture OKR Driven Performance Development Environment Learning & Development - access to wide range of e-Learning courses (technical, Product, Process, etc.,) A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music Innovapptive does not accept and will not review unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws. Powered by JazzHR 3ffty7wuTd
Posted 1 month ago
0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job Title: Executive Assistant to the CEO Location: Navi Mumbai (Hybrid preferred) Type: Full-time Reports To: Founder & CEO, Divide By Zero Technologies Compensation: ₹25,000 – 35,000/month (based on experience & performance) Mission Your mission is to protect the CEO’s time, extend his bandwidth, and help drive execution across all departments without slowing down momentum. You’ll act as a trusted gatekeeper, communication bridge, and operational nerve center — enabling the company to scale faster and more profitably. Key Responsibilities Time, Calendar & Energy Management Own the CEO’s calendar: Schedule deep work blocks, meetings, and non-negotiable reflection time Pre-read and prep materials ahead of meetings; debrief action items post-meeting Ruthlessly block distractions and low-ROI activities Communication & Follow-up Draft, proofread, and send emails, messages, and meeting summaries on CEO's behalf Follow up with internal and external stakeholders to ensure tasks are on track Triage inbox and messages — escalate only what truly requires CEO input Project Execution & Tracking Maintain execution dashboards, SOPs, checklists, and OKR progress across functions Ensure no follow-up gets missed — hold people accountable without CEO chasing Track campaign performance, content calendar, and funnel progress weekly Reporting & Insights Pull weekly updates: revenue, cash, collections, CCC, margin tracker, sales performance Create short summaries/presentations of key business metrics every Monday Suggest optimizations or raise flags when you see bottlenecks Marketing & Client Coordination Coordinate product launch activities (events, webinars, demos) Liaison with resellers and VIP clients: ensure materials are shared, questions answered, leads tracked Assist in organizing leads, outreach data, and CRM pipeline hygiene Ideal Profile✅ You Are: Hyper-organized and obsessed with follow-ups and clarity Calm under chaos, don’t drop balls, and anticipate problems before they happen Comfortable with numbers, dashboards, and tools like Notion, Google Sheets, CRMs A fast, clear communicator with perfect written English and presentation skills Self-motivated, proactive, and don’t wait to be told what to do You care about the mission , not just the job title ✅ Bonus if You Have: Prior experience supporting a Founder/CEO in a fast-growth startup Exposure to manufacturing, 3D printing, or SaaS Familiarity with tools like Notion, Airtable, Zoho, Canva, Mailchimp, Zapier, etc. Experience organizing events, managing vendors, or coordinating marketing funnels 📩 How to Apply Email your resume + short write-up on “Why You?” to bdm@divbyz.com Subject: EA to CEO Application – [Your Name]
Posted 1 month ago
0.0 - 2.0 years
0 - 0 Lacs
White Field, Bengaluru, Karnataka
On-site
About the Role: We’re looking for a well-rounded HR Business Partner who brings both strategic thinking and hands-on execution. This person will lead and support end-to-end HR functions—from recruitment to employee experience—with a strong understanding of HR processes, policies, legal compliance, and performance systems. The role also involves optimizing our HRMS platform to ensure seamless HR operations and data-driven decision-making. The role may also be required to provide similar services to GwS clients. Key Responsibilities: Talent Acquisition & Onboarding Drive full-cycle recruitment: sourcing, interviewing, and closing candidates. Build pipelines and employer branding initiatives to attract top talent. Streamline end to end onboarding processes through automation and tools. HR Policies, Compliance & Legal Draft, review, and implement HR policies in line with statutory requirements. Ensure legal compliance (POSH, labor laws, etc.) and maintain up-to-date documentation. Act as the custodian of employee data and HR records. Performance Management & Capability Development Design and implement performance management frameworks (KRA/OKR based). Enable goal-setting, monthly/quarterly/mid-year reviews, and appraisals with fairness and clarity. Plan, Execute, and Support learning initiatives, professional development programs and leadership development programs for all employees. Payroll, C&B & HR Ops Liaise with finance and payroll stakeholders to ensure timely and accurate payroll processing. Support compensation benchmarking and C&B structuring. Maintain and optimize the HRMS platform for smooth operations across onboarding, leave, attendance, performance tracking, and data management. Employee Engagement & Relations Drive engagement activities, listening mechanisms, and retention strategies. Be the first point of contact for grievances and employee concerns. Foster a culture of trust, transparency, and psychological safety. Business Partnering Work closely with business heads to align HR strategies with business goals. Offer data-driven insights to improve people and performance outcomes. Advise leadership on workforce planning, succession, and change management. Skills & Requirements: 2–5 years of relevant HR experience in a generalist or HRBP role. Strong command of HR laws, best practices, and modern HR tools. Experience in recruitment, PMS design, and employee lifecycle management. Hands-on experience with HRMS platforms (implementation, administration, and reporting). Excellent communication, stakeholder management, and problem-solving skills. Preferably MBA in HR / relevant qualification. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Ability to commute/relocate: White Field, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): We prefer candidates not travelling beyond 45 minutes of oneway travel to office. Therefore the candidates must be within a suitable range from our office which is located in Thubarahalli, Near Kundanahalli, Whitefield, Bengaluru. Please mention your experience of HRBP in a corporate setup. Education: Bachelor's (Required) Experience: relevant: 2 years (Required) Work Location: In person Expected Start Date: 30/09/2025
Posted 1 month ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. What You Will Do Let’s do this. Let’s change the world. In this vital role, a Scrum Master drives Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, coaching teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles. Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scrum of Scrums, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Inspect & Adapt sessions. Guide and support Agile teams, Product Owners, and collaborators, fostering self-organization, cross-team collaboration, and high-performance delivery. Coach Agile Release Train (ART) teams on SAFe standard methodologies, Lean-Agile principles, and Agile mentality adoption. Facilitate Program Increment (PI) Planning and ART synchronization, ensuring clear dependencies, objectives, and risk mitigation strategies. Remove organizational and technical impediments, enabling teams to deliver value faster and with higher quality. Promote continuous improvement and relentless execution, guiding teams in identifying and implementing retrospective action items. Assist Product Owners and Business Owners in effective backlog management, prioritization, and value-driven decision-making. Champion an environment of clarity, psychological safety, and accountability, enabling trust and continuous learning. Drive SAFe Lean Portfolio Management practices, ensuring alignment between critical initiatives and Agile execution. Enable Agile metrics tracking and reporting, demonstrating KPIs such as Velocity, Flow Efficiency, Lead Time, and Predictability to measure team progress. Collaborate with Release Train Engineers (RTEs), Solution Architects, and DevOps teams to optimize delivery pipelines and Agile execution. Promote DevOps and CI/CD adoption, fostering a culture of Lean-Agile technical excellence and innovation. Stay updated with SAFe and Agile industry trends, continuously improving Agile methodologies, frameworks, and tools. What We Expect Of You Master’s degree and 1 to 3 years of experience in Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of experience in Computer Science, IT or related field experience OR Diploma and 7 to 9 years of experience in Computer Science, IT or related field experience Basic Qualifications: SAFe Certified Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE) certification. Hands-on experience with Agile Portfolio Management and Agile Governance. Experience as a Scrum Master in Agile and SAFe environments. Deep understanding of SAFe principles, Agile Release Trains (ARTs), Lean-Agile frameworks, and Agile coaching. Hands-on experience with SAFe Agile ceremonies, PI Planning, Scrum of Scrums, Inspect & Adapt, and Iteration execution. Strong knowledge of Agile methodologies (Scrum, Kanban, XP, SAFe) and enterprise Agile transformations. Proficiency in Agile project management tools (JIRA, Rally, Azure DevOps, Confluence, Miro). Experience with Lean Portfolio Management (LPM), Lean-Agile metrics, and flow-based work management. Ability to coach, mentor, and empower Agile teams, fostering collaboration, servant leadership, and dedication. Strong communication and collaborator management skills, ensuring alignment across business and technical teams. Understanding of DevOps, CI/CD, Test Automation, and Agile Quality Assurance. Proven ability to resolve conflicts, remove blockers, and optimize team performance. Preferred Qualifications: Domain experience with Biotech/Pharma industry is a plus Additional certifications in Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist (SA). Experience in leading SAFe implementations, Agile transformations, and enterprise Agile coaching. Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting. Soft Skills: Excellent analytical and fixing skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
VP,CL, Product Specialist-Switching and Cards, WRB Tech, Bengaluru VP ,CL, Product Specialist -Switching and Cards, WRB Tech (Please connect with me in LinkedIn for swift response) Job Title: VP ,CL, Product Specialist -Switching and Cards, WRB Tech Experience: 14-18 yrs -5+yrs into leadership role. Location: Bangalore Salary Package: Package should be from 50lacs +benefits and etc. Must-Have Skills: Technical Skills: Payments Experience (VISA, MasterCard, UPI, card issuing & acquiring) ISO8583 Protocol & EMV Standards PCI DSS & PA DSS Compliance API Integration (SOAP, REST, JSON) Cryptography (HSM, encryption standards like 3DES, AES) Unix/Linux Shell Scripting Leadership Skills: People Development (coaching, performance monitoring, and team growth) Conflict Resolution & Collaboration (leading teams, managing conflicts) Risk Management (identifying issues and creating backup plans) Project Management Skills: SDLC Knowledge (Waterfall, Agile) KPI & OKR Tracking (measuring team success) Communication Skills: Clear Communication (both technical and non-technical audiences) Education: Degree in Computer Science, Information Systems , or related fields Good-to-Have Skills: Cloud & Emerging Tech Experience (Cloud services, AI/ML, Blockchain) Experience with Digital Transformation Projects Payments Innovations (Google Pay, Apple Pay, QR Codes) Soft Skills (Creativity, Automation, Diversity & Inclusion) Certifications (e.g., PCI DSS, Cloud, Scrum) Focus on Payments experience (card systems, APIs). Should have leadership and how they’ve grown teams or handled conflicts. Should be hands-on experience in API work and compliance (PCI DSS, EMV). Experience on Cloud or new technologies , that's a plus. With Regards, Victor victorpaul@livecjobs.com
Posted 1 month ago
0 years
0 Lacs
Karnataka, India
On-site
Job Roles & Responsibilities Design and execute revenue incentive plans and competition schemes that align with organization goals and revenue strategies. Partner with Business Leadership to understand roles, targets, OKR, and market benchmarks to design various incentive & compensation levers which drive culture of performance Analyse sales performance data and ensure accurate and timely incentive payouts including dashboarding & support communication and training initiatives around incentive plan as required. Monitor plan effectiveness and recommend adjustments as needed to improve performance alignment Conduct benchmarking and market analysis to ensure competitiveness and equity. Develop compensation models and conduct cost/impact analysis to support business decisions. Skills & Competencies Strong analytical and quantitative skills; proficiency in Excel and/or power BI Familiarity with sales incentive structures and HR analytics Excellent communication and stakeholder management abilities. High attention to detail Ability to maintain confidentiality and handle sensitive information.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Join us as a Principal Engineer This is an exciting and challenging role that will see you leading best practice for application development and software development life cycles within the bank With your software development background, you’ll be delivering software components to enable the delivery of platforms, applications and services for the bank You’ll be recognised as a leader in software engineering, as you lead the wider participation in internal and industry wide events, conferences and other activities We are offering this role at director level What you'll do As a Principal Engineer, you’ll be driving development software and tools to accomplish project and departmental objectives by converting functional and non-functional requirements into suitable designs. You’ll play a leading role in planning, developing and deploying high performance robust and resilient systems for the bank, while leading engagements with senior stakeholders to explore and suggest appropriate technical solutions to achieve the required product features. You’ll have the opportunity to develop your leadership skills as you manage the technical delivery of one or more software engineering teams, overseeing the quality of their work and making sure it meets the required technical standards. You’ll Also Be Overseeing the definition of the technical strategy and advising on product roadmaps and migration plans to achieve strategic goals Making sure that the bank’s systems follow excellent architectural and engineering principles, and are fit for purpose Monitoring the technical progress against plans while safeguarding functionality, scalability and performance, and providing progress updates to stakeholders Designing and developing reusable libraries and APIs for use across the bank Writing unit and integration tests within automated test environments to ensure code quality Leading sunset of legacy platform & adoption of strategic platform like moving workload to Data market place Leading Engineering Metrics OKR Targets at department level The skills you'll need You’ll come with a background in software engineering, software or database design and architecture, as well as significant experience developing software within an SOA or microservices paradigm. Along with development experience in one or more programming languages, you’ll bring an excellent understanding of implementing programming best practice, especially around scalability, availability and performance. You’ll Also Need A strong background in leading software development teams, introducing and executing technical strategies Knowledge of using industry recognised frameworks and development tooling in software and data engineering as technology selection is driven by this individual. Experience of test-driven development and using automated test frameworks, mocking and stubbing and unit testing tools A background in SRE and Operational excellence like championing problem management and root cause analysis A strong background in Fin ops and environment optimization Experience of supporting, modifying and maintaining systems and code developed by teams other than your own The ability to rapidly and effectively understand and translate product and business requirements into technical solutions
Posted 1 month ago
175.0 years
7 - 8 Lacs
Bengaluru
On-site
Sr. Product Owner Job Req ID: 48534 Posting Date: 3 Jul 2025 Function: Product & Propositions Unit: Business Location: 12 Bannerghatta Road, Bengaluru, India Salary: Competitive Job Req ID: Posting Date: Function: Location: Salary: Why this job matters Product Principal drives the strategic direction across multiple product portfolios, ensuring alignment with BT long-term goals and market needs. They lead cross-functional teams, influence investment decisions, and prioritize initiatives to deliver scalable innovation. By fostering a culture of continuous improvement, they ensure product excellence, competitive advantage, and sustainable business outcomes.. What you’ll be doing 1. Leads and shapes the overarching product strategy across multiple product portfolios, aligning with long-term business goals and driving innovation at scale. 2. Leads the product management function at a strategic level, ensuring alignment across Tribes and delivering on both customer and business outcomes. 3. Drives the evolution of product capabilities, staying ahead of market trends and shaping the product portfolio to meet evolving customer needs. 4. Identifies a cohesive product vision, aligning cross-functional teams and senior leadership around a unified strategy. 5. Leads strategic, cross-functional initiatives, driving collaboration across teams to achieve large-scale product objectives and business goals. 6. Influences high-level investment and prioritization decisions, overseeing resource allocation and strategic planning for key product initiatives. 7. Leads product transformation across the organisation, optimising processes and fostering a culture of continuous improvement and innovation. 8. Advises thought leadership through ongoing understanding of market dynamics and competitive landscape, adapting product strategy to maintain competitive advantage and customer relevance. 9. Mentors colleagues, driving development and nurturing a high-performance, future-ready product team. 10. Ensures product excellence at scale, aligning all teams to deliver world-class experiences and sustainable business outcomes. The skills you’ll need Backlog Prioritisation User Story Definition Product Discovery & Experimentation Partner Selection Product Lifecycle Objectives and Key Results (OKR) Definition & Tracking Product Strategy User Experience Design Stakeholder Management Product Roadmapping Platform/ Technology Architecture & Feasibility Data Analysis Agile Methodologies Project/Programme Management Decision Making Growth Mindset User Research Inclusive Leadership Cross Functional Working Agile Planning Full Chain Economics Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Posted 1 month ago
0 years
0 Lacs
Bengaluru
On-site
Bangalore, India Strategy – Strategy All / Full Time / On-Site About Hevo : Hevo is a simple, no-code data pipeline platform that helps companies unify and prepare their data for analytics and AI - effortlessly. All AI advancements begin with one critical foundation: clean, unified, and accessible data. Hevo enables 2,500+ data-driven companies - including DoorDash, Shopify, Postman, Cox Auto, Neo4J, Arhaus, and Groww - to get their data AI-ready by automating complex integration and transformation tasks across hundreds of sources. By removing engineering bottlenecks, Hevo allows teams to focus on what truly matters - generating insights, building intelligent products, and making faster, smarter decisions. Our mission is bold yet simple: Build technology from India, for the world - making data access seamless, scalable, and smart so that every company is ready for the AI-first future. Based in San Francisco and Bangalore, Hevo has seen exponential growth since its inception. With a total funding of $42 Mil from Sequoia India, Qualgro, and Chiratae Ventures, Hevo is now entering a new phase of hyper-growth. Hevoites are a bunch of thoughtful, helpful problem solvers, who are obsessed with making a difference in the lives of their customers, colleagues and their own individual trajectory. What you’ll own as a part of Business Operations and Strategy team at Hevo: If you aspire to become a Founder, CEO, or COO one day, then this is the role for you. This position is a stepping stone towards that aspiration or a leadership role at Hevo or another high growth company. The role will offer you an insider look at how a growth stage company scales and operate, from the vantage point of the executive team. You will experience what works, and learn from what doesn’t. You will work on cross-functional projects with the CEO and other CXOs on the most strategic initiatives for the company across different functions. The problems you will solve are not something any single function can solve. Job Responsibilities: Be the Custodian of Operational Rhythm across the organization Work closely with the CEO to oversee day-to-day company operations ranging from Sales, Marketing, Finance, Engineering, HR, Solutions, and Support Partners with the leadership team to drive quarterly business planning, goal setting, and delivery tracking through the OKR process Work with function heads to track progress on the key metrics. Provide a timely pulse on the health of the organization to executives. Highlight the areas that need attention Define and Execute Special Projects Work with the CEO to identify strategic initiatives that have a high impact on business growth Own special projects and initiatives until they are large enough to stand on their own Drive Executive-level Operations Partner with various business functions and help drive cross-functional communication and alignment with the rest of the organization Be a thought partner to leadership on the organization’s vision, priorities, and challenges Manage internal and external stakeholder relationships Attend review meetings on behalf of the CEO and act as a representative when required What you’ll need to bring to the table: Stakeholder Management - You would be great at building relationships with stakeholders at all levels and understanding intrinsic drivers People Leadership - You understand the dynamics of good leadership. You can identify levers and use those to influence great performance within the team. have motivated teams in the past and understand how to nudge the team into action positively. High level of First Principle Problem Solving - You must be good with Data, Analytics, and Reasoning. Nearly every problem you would be solving would be a problem that you have not seen or solved before. Ownership - You will own the problem and can ensure that the problem gets solved no matter what. Enjoy success and own up to the failure and fix it. This would require high accountability toward the results and a no-excuses mindset. Outwork and Outsmart - Ability to solve problems with high operational rigour and intensity. Independent Thinker - You have an independent point of view on things which is based on all the inputs that you have analyzed, instead you should be able to build your own conviction and have the courage to take calls based on that conviction. High-Agency Mindset - You should have the mindset to work your way through the challenges by convincing and influencing folks to be aligned toward the company-wide objective. You would need to work mainly with a lot of influence and little with Authority.
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Delhi, India
On-site
Title: Executive Assistant to CEO Location: Delhi-NCR Type: Full-time Reports to: CEO Role Summary We are looking for a high-performance Executive Assistant who will work as the right hand of the CEO — someone who thrives on structure, speed, and execution. Your job is to keep the CEO focused on strategic growth by owning operational follow-through across teams, deadlines, and key goals. You’ll act as the CEO’s proxy for execution , ensuring momentum and alignment across the company. Key Responsibilities CEO Support & Execution Ops Prioritize CEO’s strategic focus areas by managing calendar, follow-ups, and action items Join CEO’s key internal meetings, summarize outcomes, track follow-through Cross-Functional Coordination Collaborate directly with co-founders, department leads, and team members Assign deadlines, track task progress, and ensure execution across verticals Proactively identify delays, blockers, and inconsistencies in project flows Reporting & Communication Create a weekly “CEO Dashboard” – including team progress, red flags, and insights Maintain Trello/Notion/Click Up boards or OKR sheets with updated status Follow up with teams to ensure accountability – gently but firmly CEO Time Leverage Take ownership of tactical and time-draining tasks to free up CEO capacity Plan, organize, and manage key internal and external engagements -- Essential A bachelor's degree in Business Administration, Management, or a related field is preferred. Advanced degrees like an MBA can be advantageous. Professional Qualification Minimum 2-3 years of overall experience. Computer proficiency in MS Office and MS Excel is a must. - Good knowledge of Slack, Trello, etc. Other desirable skills Attention to detail is a must as well as strong organizational skills. Committed to establishing and maintaining effective organizational systems within an office environment. High level of professionalism and a strong ability to relate to people of all business levels. Effective interpersonal communication Passionate, enthusiastic, team player, with good judgment and an ability to work in a fast-paced environment and adapt quickly to changing needs and priorities; proven ability to prioritize and manage multiple tasks simultaneously with little direction. Strong problem-solving skills. Sensitivity toward cultural diversity and people diversity across the organization. What we offer -Salary range: ₹25,000-₹30,000 (depend on experience) -A collaborative and innovative work environment -Career growth and skill development opportunities -Comprehensive healthcare insurance -Office timing- 10AM to 7PM -Working days Mon to Sat
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Us: Employees are at the heart and center of any company. We believe when people thrive, so do businesses. We empower modern workforces to put people at the forefront and invest in their productivity. Lyearn offers a complete employee success solution to ensure a shared alignment of goals, performance management, increased engagement, and a culture of learning. We bring tools for OKR management, skill and activity tracking, performance reviews, 1-on-1 communication, continuous feedback and social recognition, employee engagement surveys, and learning management into a single, people-friendly, and customisable platform. Our focus on people enablement, engagement, and decision analysis helps develop employees, accelerate their growth, and improve businesses. As we continue to grow, we are seeking a dedicated and talented individual to join our team as a Customer Support Specialist. Click to know more about → Lyearn Role Overview: As a Customer Support Specialist, you will play a crucial role in ensuring our customers have a seamless and positive experience with our products/services. You will be responsible for addressing customer inquiries, providing solutions, and acting as a liaison between our customers and various internal departments. The ideal candidate will have excellent communication skills, a knack for problem-solving, and a passion for delivering top-notch customer service. Key Responsibilities: Provide exceptional customer support via email or chat channels, ensuring timely and accurate responses to inquiries and issues. Utilize your excellent communication skills to effectively convey complex topics and solutions to customers, ensuring they have a clear understanding. Collaborate with cross-functional teams to address customer feedback and implement necessary improvements to enhance the overall customer experience. Demonstrate a strong understanding of our products/services and their features, enabling you to provide tailored solutions to meet the unique needs of each customer. Utilize tools such as Notion, Linear, etc., to track and manage customer inquiries and ensure timely resolution. Continuously strive to exceed customer expectations and maintain high levels of customer satisfaction. Comfortable with connecting over with client virtually and understand their pain points. Requirements: 2-3 years of experience in customer support. Excellent communication skills, both written and verbal, with the ability to effectively convey complex ideas and solutions. Strong problem-solving skills and a willingness to go above and beyond to meet customer expectations. Experience working with ticketing tools, Linear, basic MS Excel etc., to track and manage customer inquiries (not mandatory). Ability to work efficiently in a fast-paced environment and adapt to changing priorities. A customer-centric mindset and a passion for delivering exceptional service. A candidate will be expected to work between 9:30 AM - 6 PM, Monday - Friday.
Posted 1 month ago
175.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Req ID: Posting Date: Function: Location: Salary: Why this job matters Product Principal drives the strategic direction across multiple product portfolios, ensuring alignment with BT long-term goals and market needs. They lead cross-functional teams, influence investment decisions, and prioritize initiatives to deliver scalable innovation. By fostering a culture of continuous improvement, they ensure product excellence, competitive advantage, and sustainable business outcomes.. What You’ll Be Doing 1 - Leads and shapes the overarching product strategy across multiple product portfolios, aligning with long-term business goals and driving innovation at scale. 2 - Leads the product management function at a strategic level, ensuring alignment across Tribes and delivering on both customer and business outcomes. 3 - Drives the evolution of product capabilities, staying ahead of market trends and shaping the product portfolio to meet evolving customer needs. Identifies a cohesive product vision, aligning cross-functional teams and senior leadership around a unified strategy. Leads strategic, cross-functional initiatives, driving collaboration across teams to achieve large-scale product objectives and business goals. Influences high-level investment and prioritization decisions, overseeing resource allocation and strategic planning for key product initiatives. Leads product transformation across the organisation, optimising processes and fostering a culture of continuous improvement and innovation. Advises thought leadership through ongoing understanding of market dynamics and competitive landscape, adapting product strategy to maintain competitive advantage and customer relevance. Mentors colleagues, driving development and nurturing a high-performance, future-ready product team. Ensures product excellence at scale, aligning all teams to deliver world-class experiences and sustainable business outcomes. The Skills You’ll Need Backlog Prioritisation User Story Definition Product Discovery & Experimentation Partner Selection Product Lifecycle Objectives and Key Results (OKR) Definition & Tracking Product Strategy User Experience Design Stakeholder Management Product Roadmapping Platform/ Technology Architecture & Feasibility Data Analysis Agile Methodologies Project/Programme Management Decision Making Growth Mindset User Research Inclusive Leadership Cross Functional Working Agile Planning Full Chain Economics Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1 -2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Posted 1 month ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our customers love our product, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As the Senior Manager HRBP, you will play a pivotal role in shaping the future of our organization by strategically aligning human resources initiatives with our business objectives. Your primary focus will be on talent management, identifying and nurturing top talent, conducting risk assessments, implementing individual development plans (IDP), overseeing OKR (Objectives and Key Results) and PMS (Performance Management System) processes, leading talent reviews, managing assimilation, facilitating career planning, providing coaching, and driving change management initiatives. What you’ll be working on? Talent Connects: Develop and maintain strong relationships with leaders and employees across the organization. Act as a strategic advisor, fostering a positive employee experience, and ensuring effective communication channels. Top Talent Identification and Risk Assessments: Identify high-potential employees, assess talent gaps, and develop strategies to mitigate risks associated with talent management. Individual Development Plans (IDP) and Career Planning: Collaborate with employees and managers to create personalized IDPs, ensuring continuous learning and development. Facilitate career planning discussions and guide employees in achieving their professional goals. OKR and PMS Implementation: Oversee the implementation of OKRs and PMS processes, ensuring alignment with organizational goals. Provide guidance to managers and employees for setting meaningful objectives and tracking performance metrics. Succession Planning and Talent Reviews: Lead talent review sessions, identify successors for key roles, and develop succession plans to ensure a robust pipeline of future leaders within the organization. Assimilation and Onboarding: Manage assimilation processes for new hires and support their seamless integration into the company culture. Collaborate with teams to enhance the onboarding experience for remote employees. Coaching and Career Development: Provide coaching to employees and managers, fostering a culture of continuous feedback and growth. Support employees in their career development journeys, offering guidance and resources. Change Management: Lead and support change management initiatives, ensuring smooth transitions during organizational changes. Develop communication plans and provide guidance to leaders and teams to navigate change effectively. What we are looking for? Bachelor's degree in Human Resources, Business Administration, or a related field. Master’s degree preferred. 8+years of experience in HRBP roles, preferably in a fast-paced SAAS environment. Proven expertise in talent management, career development, and change management strategies. Strong understanding of OKR, PMS, and succession planning methodologies. Excellent communication, interpersonal, and leadership skills. Ability to influence and collaborate with stakeholders at all levels. Certification in HR (e.g., SHRM-CP, PHR) is a plus.
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Peoplebox is a one-stop OKR, performance management, and employee engagement platform for HR leaders to align business and people strategies and achieve bigger goals consistently. It aligns OKRs, strategic initiatives, business reviews, 1:1s, performance reviews, compensation, employee engagement, and incentives into a single platform to drive better execution, visibility, and team performance. Peoplebox integrates with all work tools (Workday, Slack, MS Teams, SQL, Jira, Asana, Hubspot, etc) to drive greater adoption of all business and HR processes. Are you someone who loves breaking things to make them better? Do you find bugs faster than most developers can blink? We’re looking for a smart, curious, and detail-obsessed QA Intern to join our team and help us test cutting-edge AI products. If you’ve done a course in software testing and feel passionate about ensuring products are rock solid, this role is for you. You’ll work directly with our engineering and product teams, testing our AI-first applications and ensuring every user experience is smooth, intuitive, and bug-free. Selected Intern's Day-to-day Responsibilities Include Work closely with developers to reproduce issues and validate fixes. Get hands-on experience with real-time QA processes in an AI startup environment. Collaborate with cross-functional teams on shipping high-quality releases. About Company: Peoplebox is a one-stop OKR, performance management, and employee engagement platform for HR leaders to align business and people strategies and achieve bigger goals consistently. It aligns OKRs, strategic initiatives, business reviews, 1:1s, performance reviews, compensation, employee engagement, and incentives into a single platform to drive better execution, visibility, and team performance. Peoplebox integrates with all work tools (Workday, Slack, MS Teams, SQL, Jira, Asana, Hubspot, etc) to drive greater adoption of all business and HR processes.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Who We Are Looking For In this role, you will work with State Street teams from around the globe to lead Reconciliation team supporting State street Middle Office services. You will have responsibility to oversee and deliver all day-to-day deliverables of the Reconciliation management team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position with a senior level of responsibility within the Reconciliation team. This Reconciliation Officer/Assistant Vice President acts as a Primary contact point for all internal/external clients. The team is responsible performing Cash, Position and Non-Core reconciliation and support various functional teams to resolve the exception within SLA. The candidate should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution. What You Will Be Responsible For Oversee and provide day to day management of Reconciliation Management team for responsible Reconciliation unit/client Drive Reconciliation process excellence though proactive management of the exception lifecycle Responsible for service delivery and client sentiment, including direct client contact Support a strong risk management and control environment Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations. Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement. Liaise with colleagues in region or divisions globally where required for client issue resolution Perform an review function of Reconciliation process to identifying operational trends, issues and areas for improvement. Perform work independently within scope of established guidelines and according to specific procedures. Support and proactive manage on Client Change Request items impacting the Enterprise processes and Operating Models Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution. Provide guidance, support and development opportunities to the members of your team Excellent analytical skills and ability to analyze on the spot. Lead Transformation projects & initiatives to deliver Organization goals in a timely and accurate manner. Own KPI, KRI & OKR's for your respective group. Result-oriented with an ownership and accountability mindset Understanding of cost/budgets , Lead/drive the same Drive pay for performance and culture. Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations. Managing with influence and effective communication across stakeholder groups both regionally and globally. Embed risk excellence culture across the teams Encourage and drive a culture of change and ideation What We Value Extensive asset management experience, including investment operations, reconciliations and fund accounting. Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines. Strong critical thinking, problem solving, and decision making skills Hands-on experience with reconciliation tools like TLP/IntelliMatch and proficiency in manual reconciliation processes. Strong communication and presentation skills to audiences of different sizes and levels of seniority Must be self-motivated, adaptable and show initiative in different circumstances and under pressure Good team working skills. Flexibility in working outside of your responsibilities and areas of expertise. Education & Preferred Qualifications Degree in finance, business, technology or equivalent with 10-15+ yrs. of relevant industry experience Proven experience in client communication and interaction at all levels In depth understanding of Middle or Back Office operations, end-to-end processes of Mutual Funds, Hedge Funds, ETFs, and other investment vehicles. Should be proficient in multiple asset classes including derivatives, bank loans, fixed income, OTC products, etc., and have a deep understanding of their life cycles. Understanding of key technology within the support of investment management operations, TLM/TLP and Intellimatch. Experience of driving organizational change, with an understanding of change management principles, techniques & tools. Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous Strong MS Excel, Access, Word, PowerPoint skills necessary Additional requirements : Working from office 5 days a week About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Company: StateStreet Services Pvt Ltd. Job ID: R-773871
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Who We Are Looking For In this role, you will work with State Street teams from around the globe to lead Reconciliation team supporting State street Middle Office services. You will have responsibility to oversee and deliver all day-to-day deliverables of the Reconciliation management team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position with a senior level of responsibility within the Reconciliation team. This Reconciliation Officer/Assistant Vice President acts as a Primary contact point for all internal/external clients. The team is responsible performing Cash, Position and Non-Core reconciliation and support various functional teams to resolve the exception within SLA. The candidate should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution. What You Will Be Responsible For Oversee and provide day to day management of Reconciliation Management team for responsible Reconciliation unit/client Drive Reconciliation process excellence though proactive management of the exception lifecycle Responsible for service delivery and client sentiment, including direct client contact Support a strong risk management and control environment Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations. Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement. Liaise with colleagues in region or divisions globally where required for client issue resolution Perform an review function of Reconciliation process to identifying operational trends, issues and areas for improvement. Perform work independently within scope of established guidelines and according to specific procedures. Support and proactive manage on Client Change Request items impacting the Enterprise processes and Operating Models Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution. Provide guidance, support and development opportunities to the members of your team Excellent analytical skills and ability to analyze on the spot. Lead Transformation projects & initiatives to deliver Organization goals in a timely and accurate manner. Own KPI, KRI & OKR's for your respective group. Result-oriented with an ownership and accountability mindset Understanding of cost/budgets , Lead/drive the same Drive pay for performance and culture. Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations. Managing with influence and effective communication across stakeholder groups both regionally and globally. Embed risk excellence culture across the teams Encourage and drive a culture of change and ideation What We Value Extensive asset management experience, including investment operations, reconciliations and fund accounting. Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines. Strong critical thinking, problem solving, and decision making skills Hands-on experience with reconciliation tools like TLP/IntelliMatch and proficiency in manual reconciliation processes. Strong communication and presentation skills to audiences of different sizes and levels of seniority Must be self-motivated, adaptable and show initiative in different circumstances and under pressure Good team working skills. Flexibility in working outside of your responsibilities and areas of expertise. Education & Preferred Qualifications Degree in finance, business, technology or equivalent with 10-15+ yrs. of relevant industry experience Proven experience in client communication and interaction at all levels In depth understanding of Middle or Back Office operations, end-to-end processes of Mutual Funds, Hedge Funds, ETFs, and other investment vehicles. Should be proficient in multiple asset classes including derivatives, bank loans, fixed income, OTC products, etc., and have a deep understanding of their life cycles. Understanding of key technology within the support of investment management operations, TLM/TLP and Intellimatch. Experience of driving organizational change, with an understanding of change management principles, techniques & tools. Experience in leveraging technology solutions including low-code tools, SQL, Python or similar is advantageous Strong MS Excel, Access, Word, PowerPoint skills necessary Additional requirements : Working from office 5 days a week About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Company: StateStreet Services Pvt Ltd. Job ID: R-773868
Posted 1 month ago
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