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6 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
This role is for one of the Weekday's clients Salary range: Rs 1500000 - Rs 3000000 (ie INR 15-30 LPA) Min Experience: 6 years Location: NCR JobType: full-time As Chief of Staff, you will act as a strategic partner to the CEO—driving cross-functional alignment, enabling operational excellence, and ensuring the organization scales with clarity and purpose. You will identify and resolve organizational inefficiencies, implement processes to improve execution, and support leadership in maintaining a high-performance culture across engineering, product, and growth functions. Requirements Key Responsibilities: Serve as a force multiplier to the CEO by streamlining operations, leading strategic initiatives, and ensuring cross-functional accountability. Diagnose organizational bottlenecks (e.g. communication gaps, hiring friction, performance inconsistencies) and implement solutions that unlock speed and efficiency. Drive strategic planning, OKR implementation, and cadence for execution across teams. Oversee people operations—including team culture, performance frameworks, and hiring—ensuring alignment with company goals. Lead and support high-priority programs across departments, ensuring initiatives are executed on time and with quality. Build and optimize operational processes to enable scale, while maintaining agility and a strong internal culture. Collaborate with leadership to assess risks and implement mitigation strategies for people, process, and execution challenges. Preferred Qualifications: 6-10 years of experience in consulting, high-growth startups, or product/strategy operations. At least 3 years of experience in a program lead or operations leadership role. MBA or equivalent experience in high-performance operating environments is a strong plus. Key Skills: Strategic Planning & OKRs, People Operations, Team Culture, IT Recruitment, Process Design, Process Automation, Risk Management, Risk Analysis, Risk Mitigation, Organizational Efficiency
Posted 1 month ago
6 years
0 Lacs
Gurugram, Haryana, India
On-site
This role is for one of the Weekday's clients Salary range: Rs 1500000 - Rs 3000000 (ie INR 15-30 LPA) Min Experience: 6 years Location: NCR JobType: full-time As Chief of Staff, you will act as a strategic partner to the CEO—driving cross-functional alignment, enabling operational excellence, and ensuring the organization scales with clarity and purpose. You will identify and resolve organizational inefficiencies, implement processes to improve execution, and support leadership in maintaining a high-performance culture across engineering, product, and growth functions. Requirements Key Responsibilities: Serve as a force multiplier to the CEO by streamlining operations, leading strategic initiatives, and ensuring cross-functional accountability. Diagnose organizational bottlenecks (e.g. communication gaps, hiring friction, performance inconsistencies) and implement solutions that unlock speed and efficiency. Drive strategic planning, OKR implementation, and cadence for execution across teams. Oversee people operations—including team culture, performance frameworks, and hiring—ensuring alignment with company goals. Lead and support high-priority programs across departments, ensuring initiatives are executed on time and with quality. Build and optimize operational processes to enable scale, while maintaining agility and a strong internal culture. Collaborate with leadership to assess risks and implement mitigation strategies for people, process, and execution challenges. Preferred Qualifications: 6-10 years of experience in consulting, high-growth startups, or product/strategy operations. At least 3 years of experience in a program lead or operations leadership role. MBA or equivalent experience in high-performance operating environments is a strong plus. Key Skills: Strategic Planning & OKRs, People Operations, Team Culture, IT Recruitment, Process Design, Process Automation, Risk Management, Risk Analysis, Risk Mitigation, Organizational Efficiency
Posted 1 month ago
5 - 8 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Our client, a leading FMCG organisation, is seeking an Independent Communications Specialist who will play a pivotal role in promoting employee health and wellbeing communications, nurturing the wellbeing and mental health community, and supporting the delivery of the mental health program. This role involves program management, navigating internal systems, designing communications, and collaborating with various stakeholders.Seeking a purpose-led, high-energy team player who will play a pivotal role in promoting employee health and wellbeing communications, nurturing the wellbeing and mental health community and support delivery of the mental health, women’s health program and overall well-being programs. Responsibilities:Communications: Create and execute communications to promote health & well-being programs. Coordinate MHC initiatives, women’s health and mental health workshops, and events. Craft engaging content for GHW Hub and other channels like Viva Engage/ HR4HR Newsletter/ GHW. Newsletter working with Global Comms direction. Land the Women’s health program in key markets. Foster a sense of community by encouraging participation and engagement. Vendor Relations: Establish and maintain relationships with key vendors and partners. Ensure vendors, whether those managing EAP/ Team Energy/ Psych Safety or other learning program,are delivering on agreed program objectives and delivering reporting. Monitor their SLAs and quality. Support vendor contracts, payments and vendor management. Metrics and Reporting: Regularly analyse Wellbeing program data and provide reports/ flag issues. Use insights to refine program offerings and track progress. Monitor program effectiveness and make data-driven recommendations for improvements. Provide bi-weekly reporting summary via system-based tools with clear metrics to track OKR progress. HR/ GHW/ NIIT- Learning/ Employee Support: Serve as a point of contact for employees/ team members seeking health & wellbeing resources. Collaborate with HR and GHW teams to address individual needs. Work with NIIT and Leadership Development to ensure Wellbeing content and reporting is on track. Set up Wellbeing/ Women’s health/ MHC community connect sessions, manage invites, ensure decks /facilitators are briefed and ready. Manage the Wellbeing Budget from the vendor side, fulfil reporting requirements, prepare briefingdocuments, manage day-to-day responses to queries & support requests. Provide ongoing support and guidance to BG/ BU/ functional teams as they implement health & wellbeing offerings. Organise workshops and discussions to promote open communication, vulnerability, and trust. Duration: One-year contractLocation: Mumbai preferred; other cities can be consideredCapacity: Ideally 5 days/week; can consider 4 days/week.Timings: GlobalNature of Work: Hybrid (2 days on-site); mainly remote with 1-2 days per week onsite at Mumbai HQ. Skills Required:- A minimum of 7 years of top-tier writer/communications experience.- Experience in health & wellbeing- Experience working with global/international audiences- Some experience in design and deployment of multinational communications in HR/Wellbeing/Comms preferred
Posted 1 month ago
3 years
0 Lacs
Pune, Maharashtra, India
On-site
*This is a Pune, India based role. We work in a hybrid model in office 3 days a week. You will be part of a global team working closely with engineers in the US. Must be willing to work at least 4 overlapping hours with US time zone. * Job DescriptionOur Identity Security Cloud organization is looking for a well-rounded Software Development Engineer in Test (SDET) with a focus on backend development. A successful SDET should have excellent development and QA skills, experience writing automation tests, creating extensive test automation cases, and be able to ensure that processes and products consistently meet established quality standards. We are looking for someone capable of driving several projects to completion from a QA perspective and a skilled technician that can also serve as a mentor to team. Responsibilities include building test automation, designing automation testing best practices, quality standards & processes, manual testing of UI on web applications, assisting engineers in creation of automation tests, and maintaining healthy automation testing pipelines. We are looking for a visionary that delivers recommendations on how to evolve testing best practices within the organization that solve today’s problems with the future direction of product testing in mind. Responsibilities:Developing, promoting, and maintaining quality standards and quality control systems.Develop test automation framework that caters to the need of development team, in areas of UI Automation using CypressCollaborating with UI developers and engineering managers to develop best practices for automation testing.Monitoring and analyzing quality performance and the health of our automation testing pipeline.Assisting developers with testing issues and improving the team’s knowledge in automation testing.Assist in the creation and maintenance of testing environments.Proactively help improve quality methodologies within the organization to increase efficiency and work with other QA resources to form best practices for how to test our products.Assisting in manual verification of full feature testing and ensuring quality across all supported devices.Assist in optimizing workflows and processes used in our CI/CD pipelines.Reviewing code, specifications, and processes related to testing.Estimate, prioritize, plan and coordinate testing activities.Participate in planning sessions to gain knowledge of how to best create test plans for solutions designed. Requirements:5+ years of experience in quality engineering.Must have hands-on experience of 3+ years in developing code in:TypeScript/JavaScript using Cypress.Experience in developing Test Automation Framework with tools like Pact, Postman, Cypress.Experience writing test cases for manual verification of web applications.Familiarity with Jenkins, Cloudbees and CI/CD workflows.Experience with AWS and testing SaaS applicationsFamiliarity with SQL and NonSQL data stores.Must have previous experience with requirements, defect, functional, and performance management systems.Self-starter familiar with Agile/Scrum methodologies and experience planning and executing multi-sprint tasks with experience using tools such as Jira and Confluence.Strong Communication and interpersonal skills.Strong analytical and problem-solving skills.First 30 DaysThe Learning StageMeet team, understand team mission and visionClarity on various roles and expectationDevelopment setupSystems, tools accessRead guides, documentation, mandatory trainingsLearn company processes, benefits30-60 DaysThe Training StageFocus on more role specific tasks towards taking gradual responsibility and improving collaboration between existing team membersUnderstand team goals and OKR’s for the quarter and beyondUnderstand key dependencies, stakeholdersGet comfortable with tools, systems and processes on a day-to-day basis60-90 DaysThe Accountability StageGain complete understanding of the productIndependence and autonomy in managing their roles and responsibilityAccountable for their work, encourage them to accomplish projects on their own with limited guidance
Posted 1 month ago
4 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About The Role Zeta is looking for an experienced Program Manager who is responsible for planning, execution, and delivery of programs, ensuring that they align with the organization's strategic objectives. It requires a combination of leadership, strategic thinking, communication skills, and a deep understanding of project management principles. Act as a bridge between the strategic vision of the organization and the successful execution of projects that contribute to achieving that vision. Responsibilities Program Planning and Design: Align programs with the organization's strategic objectives and business goals. Clearly define the scope of the program, including deliverables and outcomes. Establish clear and measurable program objectives. Collaboration: Collaborate with design leadership to contribute to the creation of world-class interaction designs, offering assistance from initial concept ideation through the entire design process up to the product shipping stage.Resource Management: Identify and allocate resources, including budget, personnel, and equipment. Develop and manage the program budget, ensuring cost-effectiveness.Risk Management: Identify potential risks and develop mitigation strategies. Address and resolve issues that may impact the program's success.Stakeholder Management: Engage with various stakeholders, including executives, project managers, and team members.Requirements Gathering: Gather and manage requirements from stakeholders to shape the program.Planning and Execution: Develop and manage the program schedule, setting realistic timelines and milestones. Implement and oversee quality assurance processes to ensure deliverables meet standardsChange Management: Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics.Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials.Contract and Vendor Management: Manage contracts and relationships with external vendors if applicable.Continuous Improvement: Continuously analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience.Conflict Resolution: Address conflicts and challenges within the team to maintain a positive work environment. Skills Project Planning and Delivery: Advanced knowledge and demonstrated expertise in the areas of end to end project planning and project deliveryExperience with any tech stacks: Must be from a technical background and have hands-on experience with any tech stacks (preferably Java, Spring boot and Postgresql). Preferably a PMP or Agile PM certification.Project Management tools: Strong hands-on experience on any project management tools like JIRA, Trello, Smartsheets, OKR management software, Kanban, etcAgile Methodology: Strong understanding of scrum and agile methodologies, sprint planning etc. Proficiency in creating animations from scratch using Lottie, showcasing the ability to add dynamic and engaging elements to user interfaces. This skill enhances the overall user experience through interactive and visually appealing animations.Cross-functional coordination: Exercise good business judgment skills to find short-term solutions working cross-functionally for difficult/tricky engineering problems while not sacrificing the long term goals.Reporting & Dashboards: Experience working with tools to manage schedule, cost and risks of ongoing projects and provide reports to managementCommunication Skills: Excellent communication skills, somebody who can understand the business problem/domain fast and articulate problem/solution to different audience types (technical/business)Obsessive ownership towards individual and team goals and does it rightClient Management: Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Act as the primary point of contact for clients, providing regular updates and addressing any concerns promptly. Understand client business goals and align program objectives to support these goals. Facilitate effective communication between clients and internal teams to ensure seamless program execution. Gather and manage client requirements, ensuring they are accurately reflected in the program deliverables. Experience And Qualifications 10+ years of software industry experience with 4+ years of experience managing large cross-functional product development projects from inception to launch seeing the full lifecycle with a deep understanding of agile methodologiesExperience with B2B enterprise, SaaS / Cloud-based products is a strong plusUndergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent) Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
Posted 1 month ago
5 - 8 years
0 Lacs
Pune, Maharashtra, India
On-site
Key ResponsibilitiesStrategic Program ManagementDrive end-to-end planning, execution, and tracking of strategic initiatives under the COO’s charter - Own program governance, milestones, risk tracking, and performance reporting across initiatives.Lead annual operating planning activities in collaboration with cross-functional stakeholders.Define and track key performance indicators across business functions aligned with strategic priorities.Reporting & DashboardsBuild and maintain executive dashboards, OKR tracking systems, and review cadences for COO-level updates.Implement KPIs and dashboards to track improvements in utilization, gross margin, and productivity.Revenue ManagementLead revenue forecasting in alignment with finance and sales functions.Calculate and track sold margin percentages for deals and projects.Monitor actual vs. sold gross margin and revenue realization across engagements.Build and maintain frameworks and dashboards for revenue and margin governance.Margin ManagementCreate governance mechanisms to track and report margin drivers across business units.Support cross-functional efforts to improve unit economics, drive cost optimization, and improve delivery margins.Monitor key levers such as bill rates, resource utilization, and unit-level profitability to ensure margin targets are achieved.Contracts & Commercial OperationsOwn and manage the end-to-end contract lifecycle for both vendor and customer agreements.Ensure timely execution, compliance, and documentation of contracts in coordination with legal and procurement.Lead and track invoicing processes and manage accounts receivables to ensure timely collections and cash flow predictability.Tools & AutomationEvaluate industry-leading tools and platforms to streamline functions across talent acquisition, project management, PSA (Professional Services Automation), and finance.Lead implementation and change management for adopted tools, ensuring alignment with business needs and adoption across teams. Qualifications & Skills10–12 years of relevant experience in program management, business operations, or strategy roles in an IT services, SaaS or tech environment.Demonstrated ability to manage cross-functional programs with multiple stakeholders.Strong understanding of SaaS metrics (e.g., gross margin, MRR, utilization, billing rates, etc.).Excellent interpersonal and communication skills, with the ability to influence and collaborate across levels.High energy, proactive attitude, and a strong solution-oriented mindset.Willingness and availability to work from office (WFO) as part of a collaborative leadership team.
Posted 1 month ago
2 - 7 years
5 - 10 Lacs
Chennai, Madurai
Work from Office
Job Description: Successfully implement projects at the clients end, ensuring timelines and budget requirements are met. Ensure a high level of client engagement and success to achieve results. Understand clients' business needs and strategically help them meet their objectives through the OKR tool. Perform research, benchmarking, and analysis for upgrading and adding value to the OKR product. Ensure decision-making, business processes, and outcomes are informed by robust evidence. Work on the framework of OKR and corporate performance management systems, involving the design and implementation of corporate objectives linked to key results. Monitor, track, and deliver as per client requirements by understanding and analyzing those requirements. Develop systems, processes, and checklists to implement projects smoothly at the client's end, ensuring consistency and efficiency on an ongoing basis. Handle project planning, scheduling, project coordination with the client and development team, application testing, functional and technical documentation, product training, and project closure. Provide training to users of the OKR tools. Support the sales and marketing team. Prepare software user manuals and white papers for the organization. Document the work process. Skills & Competencies: Excellent analytical, problem-solving, and organizational skills, including time management and the ability to work at a high level with minimal direct supervision. Project management or project coordination experience. Proven record of implementing large-scale software, OKR, ERP, and CRM solutions. Ability to adapt and learn new concepts and work in a fast-paced, dynamic work environment. Ability to build relationships and cross-sell to senior executives and at the CXO level. Strong logical and result-focused approach, extremely proactive, and highly responsive with great attention to detail. Energetic and self-motivated team player with the ability to work in both independent and team environments. High-level interpersonal, conflict resolution, and consultation skills. Excellent written, presentation, and communication skills. Desired Technical Skills: Comfortable with technologies like PeopleSoft, CRM, ERP, and other large-scale software products. Knowledge and/or hands-on experience with performance management tools will be an added advantage.
Posted 3 months ago
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