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3 - 8 years
4 - 8 Lacs
Pune, Lucknow, Mumbai (All Areas)
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 6 months ago
2 - 7 years
3 - 6 Lacs
Gurugram
Work from Office
Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidat...
Posted 6 months ago
2 - 4 years
4 - 6 Lacs
Thane
Work from Office
Roles and Responsibilities Design and deliver training programs for sales teams on product knowledge, soft skills, and process improvement. Conduct needs analysis to identify training gaps and develop customized solutions. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging learning materials. Monitor trainee progress and provide feedback to improve performance. Contact - Neelam HR - 9594690866
Posted 6 months ago
4 - 9 years
6 - 12 Lacs
Noida
Work from Office
Requirements: Graduate Higher Education Ed Tech Sales Experience Mandatory (Study Abroad would a plus) Trainer Experience on papers & playing the role for at least 4 years Must have Sales Experience for at least 2 -4 years before moving into the training role Ability to crack sales and lead with example Fluency in English & Hindi mandatory (spoken & written) + minimum one regional language shall be a plus. Roles & Responsibilities : New Hire Sales Training on Product + Process + Tools & Soft skills Manage & upskill Bottom & Mid quartile associates Capability & experience to coach/handhold associates on how to make successful legitimate sales Conduct Refresher Training Ability to identify imp...
Posted 6 months ago
3 - 8 years
4 - 8 Lacs
Pune, Ahmedabad, Gurugram
Work from Office
We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ H...
Posted 6 months ago
5 - 10 years
8 - 9 Lacs
Mysuru
Work from Office
Hiring: Process Lead (Domain Trainer) Service Desk Experience: 45 Years Location: Mysore Package: 9.50 LPA Key Responsibilities Conduct regular workshops on Service Desk Basics (ITIL v4) and Technical Foundation Training Coordinate training needs with Service Desk SPOCs Create and update training manuals, knowledge articles, and online course content Maintain training records and publish reports via learning platforms Ensure alignment of Service Desk practices with ITIL standards Must-Have Skills 2-3 years experience delivering technical/service desk training Strong understanding of training methods and adult learning principles Excellent communication and stakeholder engagement skills ITIL-...
Posted 6 months ago
3 - 8 years
3 - 7 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 6 months ago
8 - 13 years
7 - 10 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 6 months ago
4 - 9 years
5 - 9 Lacs
Mysuru
Work from Office
Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649
Posted 6 months ago
12.0 - 15.0 years
15 - 20 Lacs
hyderabad
Work from Office
Job Title: Regional Training Manager Location: Hyderabad Job Type: Full-time Department: Learning & Development Job Overview BigBasket is looking for an experienced and dynamic Regional Training Manager to lead and manage training initiatives across regions. The role involves driving behavioural training programs, managing a team of trainers, overseeing large-scale training projects, and aligning learning interventions with business objectives. The ideal candidate should bring strong leadership, strategic thinking, and deep expertise in behavioural and soft skills training. Key Responsibilities Leadership & Team Management Lead, mentor, and manage a team of trainers and master trainers. Set ...
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted Date not available
4.0 - 9.0 years
6 - 8 Lacs
ghaziabad, bengaluru
Work from Office
Position Overview Industry lead -Field Sales Trainer Functional Area: F tech Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 50 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainin...
Posted Date not available
4.0 - 9.0 years
3 - 5 Lacs
ahmedabad, bengaluru, delhi / ncr
Work from Office
Position: Beat Trainer Client: Airtel Enterprise Location: Delhi, Ahmedabad, Pune & Bangalore Job description This will include but is not limited to: To prepare Training Calendars/PJP and get business sign offs To conduct Sales training as well as On the Job coaching on Telecom products, processes sales To ensure effective and high quality training delivery To conduct in-depth evaluation of the impact of the training programs Provide feedback to trainees as well as provide support coach them as and when required To attend zonal reviews and present reports To ensure 100% compliance in preparation of reports and other internal processes Essential Qualifications Candidate must be minimum a Gra...
Posted Date not available
3.0 - 5.0 years
4 - 8 Lacs
kolkata
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....
Posted Date not available
3.0 - 5.0 years
5 - 9 Lacs
gurugram
Work from Office
Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tool...
Posted Date not available
1.0 - 6.0 years
0 - 3 Lacs
chennai
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted Date not available
2.0 - 7.0 years
5 - 9 Lacs
bengaluru, mumbai (all areas)
Work from Office
Retail Trainer Job Summary: The Retail trainer is responsible for delivering high-impact classroom and on-the-job training (OJT) sessions to equip new hires with the skills necessary to excel in their roles. This role ensures the end-to-end execution of CRT, performance tracking of new hires, coaching for underperforming employees, and stakeholder collaboration. The trainer is accountable for improving the quality and throughput performance of new hires, ensuring their success and driving overall employee performance enhancement. Key Responsibilities Conduct engaging classroom training sessions for new-hire employees. Ensure seamless execution of the ClassroomTraining (CRT) program and On-Th...
Posted Date not available
2.0 - 7.0 years
3 - 6 Lacs
coimbatore
Work from Office
Job description Should have process training experience on papers for at least 1 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of Training Metrics. Should have experience in Domestic Voice/Non-Voice Should be flexible to work in Night Shifts. Interested candidates can reach out to - andrewvijayl@hexaware.com; Andrew - 7094700015 Regards Andrew Vijay Lead - TAG
Posted Date not available
3.0 - 8.0 years
3 - 7 Lacs
pune
Work from Office
Must have Min 1+yrs exp as a Process Trainer from International Customer Service process BPO. Trainer from International Voice process can apply US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com
Posted Date not available
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted Date not available
1.0 - 5.0 years
4 - 7 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . International voice exp mandate HR Deeksha 7697428237 Required Candidate profile Must have 4+ years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted Date not available
1.0 - 5.0 years
1 - 3 Lacs
nagpur
Work from Office
1 Year exp as a Trainer in BPO industry mandate. Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted Date not available
3.0 - 8.0 years
2 - 5 Lacs
bangalore rural, bengaluru
Work from Office
* Mini 3 years of overall & 1 year as a Process Trainer experience in BPO Industry. * Experience with E-commerce account will be added advantage * 6 days working (1 day rotational off) * Salary range will be 5 LPA depending on last drawn 7697428237 Required Candidate profile 1 year as a Process Trainer in customer service industry/ BPO Graduate Mandate Candidates should be fluent in English & Hindi communications Candidate should have good presentation skills.
Posted Date not available
4.0 - 9.0 years
4 - 7 Lacs
bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understa...
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
pune
Work from Office
Must have Min 2yrs exp as a Process Trainer from US International Voice process BPO. Well Versed with TNA TNI Training Metrics Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted Date not available
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