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1 - 6 years
5 - 7 Lacs
Pune
Work from Office
AM – Training for Domestic BPO in Kharadi, Pune. 1+ year experience as AM Training in inbound customer service/e-commerce domain. Strong communication skills a must. Graduate/undergraduate. Salary up to 7.5 LPA. 1 position available Apply now!
Posted 5 months ago
4 - 9 years
2 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Exp:- 4yrs [ 2yrs on paper exp as process trainer ] Salary :- 6.5lpa Graduate 1 side cab NP :- 30 days max Interested Candidate Contact @7289094130 / yashika.imaginator@gmail.com Required Candidate profile Skills :- Process trainer, TTT , TNI TNA, OJT INTERNATIONAL PROCESS Etc
Posted 5 months ago
2 - 7 years
4 - 6 Lacs
Bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniqu...
Posted 5 months ago
4 - 9 years
6 - 12 Lacs
Noida
Work from Office
Requirements: Graduate Higher Education Ed Tech Sales Experience Mandatory (Study Abroad would a plus) Trainer Experience on papers & playing the role for at least 4 years Must have Sales Experience for at least 2 -4 years before moving into the training role Ability to crack sales and lead with example Fluency in English & Hindi mandatory (spoken & written) + minimum one regional language shall be a plus. Roles & Responsibilities : New Hire Sales Training on Product + Process + Tools & Soft skills Manage & upskill Bottom & Mid quartile associates Capability & experience to coach/handhold associates on how to make successful legitimate sales Conduct Refresher Training Ability to identify imp...
Posted 5 months ago
5 - 10 years
4 - 8 Lacs
Chennai
Work from Office
Role & responsibilities Planning, scheduling and executing Process Specific Training, Product & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff). Coordinate and execute Induction programs for Newly Joined staffs across all the branches Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning. Provide tool to improve efficiency of individuals Scrutiny of new recruit profile and conduct evaluation tests for them before selection Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead to serious loss Circulate knowledge series and conduct surprise online/SMS/telep...
Posted 5 months ago
2 - 5 years
2 - 4 Lacs
Noida
Work from Office
Job Summary: We are seeking a dynamic and experienced BPO Trainer to design, deliver, and continuously improve training programs for our customer service and/or technical support teams. The ideal candidate will have a strong grasp of BPO operations, excellent communication skills, and a passion for coaching and development. Key Responsibilities: Conduct new hire orientation and process/product training. Deliver soft skills, communication, and customer service training. Monitor and evaluate training effectiveness using assessments and feedback. Collaborate with operations and quality teams to identify performance gaps. Provide floor support, nesting support, and on-the-job coaching. Create an...
Posted 5 months ago
4 - 9 years
6 - 8 Lacs
Bengaluru
Work from Office
Hiring for Supervisor Quality & Training International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Quality in BPO Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with c...
Posted 5 months ago
6 - 11 years
4 - 8 Lacs
Noida, Kolkata, Hyderabad
Work from Office
* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata and Lucknow only not for Delhi/NCR and Bangalore neither Hyderabad..Apply those who can relocate in Kolkata either Lucknow Perks and benefits Fix Salary + lucrative Incentives
Posted 5 months ago
3 - 8 years
5 - 12 Lacs
Hyderabad, Pune, Mumbai (All Areas)
Work from Office
Key Responsibilities: Conduct Inductions, Certifications, and Need-Based Training Programs. Perform Training Needs Identification (TNI) and Training Needs Analysis (TNA) using past performance data to create tailored learning paths for individuals and teams. Apply adult learning principles and diverse training methodologies. Provide initial handholding for new sales team members including mentoring, coaching, joint field calls, and On-the-Job Training (OJT). Monitor and evaluate training effectiveness, success, and ROI; report findings periodically. Plan and implement a regional training calendar. Support regional teams in continuous knowledge and skill development. Align training programs w...
Posted 5 months ago
5 - 10 years
4 - 6 Lacs
Kolkata
Work from Office
Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Develop and maintain relationships with stakeholders to identify training needs and develop solutions. Design and deliver process training, soft skills training, product training, and team handling sessions for clients. Conduct training analysis to measure program effectiveness and provide recommendations for improvement. Collaborate with cross-functional teams to integrate training into organizational processes. Desired Candidate Profile 5-10 years of experience in BPO/Call Centre industry or similar field. Strong understanding of TNA (Training Needs...
Posted 5 months ago
5 - 10 years
5 - 13 Lacs
Kolkata
Work from Office
Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong unders...
Posted 5 months ago
1 - 6 years
3 - 5 Lacs
Noida
Work from Office
Greetings from Ienergizer Urgent hiring for Process Trainer role at IEnergizer Noida Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and dow...
Posted 5 months ago
4 - 9 years
4 - 5 Lacs
Pune
Work from Office
Soft Skills Trainer- BPO Location: Kharadi, Pune Salary: Up to 5.5 LPA Conduct soft skills training sessions for new hires and existing staff Design and deliver training modules on communication, customer handling Maintain training reports. Required Candidate profile Qualification: Graduate Experience: 5 years total (min. 2 years as trainer on Paper in BPO) Experience in Inbound Customer Service Excellent Communications skills required.
Posted 5 months ago
5 - 10 years
1 - 6 Lacs
Pune
Work from Office
Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, ...
Posted 5 months ago
8 - 13 years
5 - 15 Lacs
Bengaluru
Work from Office
The incumbent will be responsible for developing and implementing a comprehensive learning strategy that enhances the knowledge, skills, and capabilities of the sales force. This role requires a blend of strategic thinking, instructional design, digital innovation, and strong facilitation skills to drive business growth by improving field force effectiveness. The incumbent will work closely with Sales, Marketing, Medical Affairs, and HR teams to ensure training programs align with business goals and regulatory requirements. The role demands a proactive approach to capability building, leadership development, and digital learning adoption along with great facilitation skills. Key Responsibili...
Posted 5 months ago
3 - 8 years
3 - 7 Lacs
Noida, Kolkata, Hyderabad
Work from Office
Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE..Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Kolkata and Bangalore only ..apply those who can relocate in Kolkata and Bangalore not for Delhi/NCR neither Hyderabad Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 5 months ago
2 - 5 years
3 - 3 Lacs
Bengaluru
Work from Office
Job Summary: As a Voice Trainer at Vindhya, you will play a crucial role in the success of our BPO (Business Process Outsourcing) operations, particularly in the voice-based services. Your primary responsibility will be to design, develop, and deliver comprehensive training programs that equip our agents with the necessary skills and knowledge to deliver exceptional customer service through phone interactions. You will be instrumental in enhancing the capabilities of our agents to ensure high-quality service, increased productivity, and overall customer satisfaction. Job Description: Training Program Development: . New Hire Training: Product and Process Training: Communication and Soft Skill...
Posted 5 months ago
8 - 13 years
15 - 16 Lacs
Bengaluru
Work from Office
Hiring Now Role: Sales Coach Manager Min 8+ Years in BPO(M) - Customer Service domain for Retail / fashion / e commerce domain is a must. Should have been a Sales coach / Sales Trainer for a minimum of 4 years . ( Preferred International BPO ). Excellent Written Communication and Language Skills. Willingness to work in shifts, at short notice. Location: Bangalore WFO Immediate Joiners Preferred Call Anumeha @ +91 6376649769
Posted 5 months ago
6 - 11 years
4 - 8 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR and Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives
Posted 5 months ago
5 - 7 years
4 - 6 Lacs
Chandigarh
Work from Office
Role & responsibilities Get TNIs from different department & Compile the analysis to draft training calendar. Release of training plan & conduct of training & provide necessary training material. Record keeping of attendance, test paper, Skill matrix/competency, Evaluation form & feedback. Update & design the new training material/test paper/Evaluation form as per requirement & changes Generate MIS report daily basis. Implementation of LMS Digitilization of Training Tools Induction & DOJO training Conduct skill matrix audit as per plan to identify gaps of skill levels & impart training. Participate in customer audits & update of system as per requirements. Record keeping of suggestion & kaiz...
Posted 5 months ago
3 - 8 years
4 - 8 Lacs
Prayagraj, Meerut, Mumbai (All Areas)
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 5 months ago
8 - 13 years
10 - 20 Lacs
Noida
Work from Office
Hiring for the Manager/ Sr. Manager Training role in Travel Process!! Company - iEnergizer Noida Sec 60 GDS EXPERIENCE IS A MUST Contact Person: HR Sharandeep Kaur - 9266364422 Job Description:- The position of Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizatio...
Posted 5 months ago
1 - 6 years
0 - 3 Lacs
Gurugram
Work from Office
Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...
Posted 5 months ago
3 - 7 years
5 - 12 Lacs
Mumbai Suburban, Hyderabad, Coimbatore
Work from Office
Hello Job Seekers!! Greetings From ShiningStars ITPL Inviting applications for Sales Trainer for Mumbai (Marol), Hyderabad (Begumpet) and Coimbatore location to train tele sales agents on insurance products, sales techniques, and compliance. Responsibilities include delivering training, coaching, and developing materials to boost sales performance. Requires sales experience, strong communication skills, and a passion for training in a fast-paced environment. NOTE: IMMEDIATE JOINERS PREFERRED OR MAXIMUM 15-20 DAYS NOTICE PERIOD CAN CONSIDER. Qualification: Any Graduate Language: Proficiency in English and Hindi is essential. Knowledge of native language would be an added advantage. Age Limit:...
Posted 5 months ago
3 - 7 years
2 - 5 Lacs
Gurugram
Work from Office
Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and evaluation. Conduct Training Needs Identification (TNI) and analysis to identify gaps in employee skills and knowledge. Develop and deliver process training, soft skills training, sales training, classroom training, OJT, TTT, and other types of trainings as required. Coordinate with subject matter experts to design and develop high-quality training materials. Monitor trainee progress, provide feedback, and track performance improvements. Desired Candidate Profile 3-7 years of experience in Training & Development or related field. Strong understanding of Training Management principl...
Posted 5 months ago
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