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4.0 - 9.0 years

4 - 9 Lacs

Noida, Uttar Pradesh, India

On-site

Key Responsibilities: Design and develop technical components for various Oracle Fusion HCM modules, including but not limited to Core HR, Payroll, Benefits, Absence Management, Talent Management, and Compensation. Develop and maintain robust integrations between Oracle Fusion HCM and other systems, utilizing tools such as Oracle Integration Cloud (OIC), REST/SOAP APIs, and other relevant integration technologies. Create, test, and troubleshoot Fast Formulas for critical HR functionalities like payroll, benefits, and absence management. Build and manage comprehensive reports using BI Publisher, OTBI (Oracle Transactional Business Intelligence), and HCM Extracts. Collaborate with functional consultants and business users to understand requirements and translate them into effective technical solutions. Provide technical support and resolve issues related to Oracle Fusion HCM applications.

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4.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Design and develop mobile applications using AWS Mobile Hub and AWS mobile services. Focus on building scalable, secure, and high-performance mobile apps with cloud integration.

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5.0 - 9.0 years

20 - 30 Lacs

Bengaluru

Work from Office

Responsibilities: • Candidate should be able to work closely with customers to understand their business requirements and tailor solutions to their needs. • Candidate should be able to provide Best Practices, Coding/Naming Standards, Design Patterns, Environment Strategy, Security, Error Handling etc. • Candidate should be able to use a functional specification and create technical specs and build code as per requirements. • Candidate should be able to formulate a comprehensive Error Handling Framework/Strategy. • Candidate should be familiar with test planning, execution and test result documentation activities [including Performance/Load Test] • Candidate should be experienced in code migration and release management processes. • Candidate should have ability to hold demos, functional and technical discussions with onshore teams including end customer. • Candidate should be able to mentor junior team members. Required Skills: • Applicants should have proper knowledge on Core HR and Payroll Module such as Enterprise Structure, Employment Model, Payroll Processes and related backend tables, Webservices for interfaces • Applicants should have knowledge/work experience on different SaaS Webservice like HCM Data Loader WS, Flow Action WS, BIP Webservices etc. Having knowledge on Oracle HCM REST APIs is Preferable. • Applicants should have experience in SOA/Oracle Integration Cloud (OIC) ideally with integration to/from Oracle Cloud Applications. • Candidate should have extensive experience in Oracle PAAS products like SOACS, OIC, MFTCS. • SOACS - Extensive hands-on experience with BPEL/OSB/Mediator along with technology adapters like Database, File/FTP, JMS, REST/SOAP etc. • OIC - Extensive hands-on experience with creating scheduled and realtime orchestration flows and SAAS adapters. Awareness of agent setup and configuration. • MFTCS - Extensive hands-on experience in setting up Transfer and basic admin tasks like user and custom folder creation, purging etc.

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6.0 - 11.0 years

27 - 30 Lacs

Bengaluru

Remote

Oracle Cloud Financials Functional - Financial Accounting Hub, General Ledger, Payables, Receivables, Asset Management, Payments & Collections, Cash and Expense Management • Expertise in at least any three Financial Modules. • Client facing and onsite experience is mandatory • Should be able to do solutioning for a process area (Payables, receivables, Assets) with tax independently in client facing and onsite environment • Two End to End Implementation is must. • Relevant Experience must be 7 to 10 Years. • Cloud Experience is mandatory • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

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3.0 - 8.0 years

20 - 30 Lacs

Pune, Bengaluru

Hybrid

Role & responsibilities We are looking for Oracle Integration Cloud Developer with OTBI , BI and other reporting tools . Must have 3+Years of exp in OIC. NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

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5.0 - 10.0 years

27 - 30 Lacs

Bengaluru

Hybrid

Roles and responsibilities The responsibilities of the role include: Responsible for developing technical solutions related to Integrations like OIC, Reports etc. Responsible for preparing the Technical Design Documents and Unit Test Scripts Should be good in at least one technical skill like Inbound or Outbound integration Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP etc. Relevant experience for 5-7 years Should have minimum 1 year of experience on end-to-end implementation projects.

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4.0 - 9.0 years

7 - 17 Lacs

Pune, Bengaluru

Hybrid

Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd We are hiring an ES_Oracle_Analytics Work Mode: Hybrid Locations: Bengaluru, Pune Experience: 4 -8 Years Notice Period: Immediate to 15 days Oracle Analytics - They need Oracle Integration & reporting development experience in both they should develop these including XML Publsiher, BIP, OTBI Publisher. We need people who have OTBI and BIP experience in SCM and Finance function. Roles and responsibilities The responsibilities of the role include: Proficiency in using Oracle BI Tools (OTBI and BIP) and possibly related technologies like SQL, and XML Publisher. Experience with Oracle ERP Systems (E-Business Suite, Fusions Applications). Expertise in Business Intelligence Publisher, including report development, template design, and document management. Strong understanding of databases and SQL for querying and manipulating data Ability to analyze data, identify trends, and translate insights into actionable business recommendations. Responsible for preparing the Technical Design Documents Providing support to end-users in using BI tools effectively and conducting training sessions as needed. Requirement Candidate should have the ability to perform in a dynamically changing environment. Relevant experience for 5+ years Hands-on experience in Oracle BI Publisher, OTBI reporting Hands-on experience developing reports, building graphs/charts/tables, and working with Variables and Filter components. Knowledge on SQL Should have a minimum of 3 years of experience on end-to-end implementation projects. Having Certification in any Oracle Technology is an added advantage. Effective communication skills to collaborate with stakeholders, understand business requirements, and present findings. Capacity to troubleshoot issues, debug reports, and optimize BI solutions. Willingness to learn new technologies and adapt to changing business needs. Experience & Background Graduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Relevant experience for 5+ years Excellent Communication Skills Please let me know if you are interested in this position and send me the resumes to netra.s@twsol.com

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5.0 - 8.0 years

12 - 22 Lacs

Hyderabad, Pune

Work from Office

Looking for skilled Sr Cloud Technical Consultant with a strong background in Oracle E-Business Suite technical development and hands-on experience with Oracle Fusion Cloud technologies.

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10.0 - 20.0 years

20 - 35 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Oracle Technical Consultant Experience Level: 10+ Years Location: Bengaluru Job Description We are seeking an enthusiastic Oracle Technical Consultant with 6+ years of experience to join our team. The ideal candidate will be responsible for developing, implementing, and supporting Oracle solutions to meet business needs. Key Responsibilities Collaborate with functional teams to gather and understand business requirements. Design, develop, and customize solutions using Oracle tools and technologies. Work on integration projects involving Oracle Cloud, PeopleSoft, or EBS applications. Debug, troubleshoot, and resolve technical issues effectively. Document technical designs, solutions, and processes to ensure project alignment and knowledge sharing. Provide post-implementation technical support and participate in system upgrades. Skills and Expertise Candidates should possess expertise in at least one or more of the following areas: Databases: SQL, PL/SQL Programming Languages: Java, Python Oracle Development Tools: APEX (Application Express), VBCS (Visual Builder Cloud Service), OIC (Oracle Integration Cloud) Cloud Applications: Oracle HCM Cloud ERP Solutions: PeopleSoft, Oracle EBS Qualifications Bachelors degree in Computer Science, Information Technology, or a related discipline. 10+ years of experience in Oracle development, implementation, or support. Strong problem-solving and analytical skills. Good communication and interpersonal skills for stakeholder collaboration. Preferred Qualifications Exposure to Oracle Fusion Applications or Oracle Cloud Infrastructure (OCI). Relevant Oracle certifications. Experience working in an Agile environment. Why Join Us? Work on cutting-edge Oracle technologies. Join a collaborative team of skilled professionals. Opportunities for career development and upskilling. Attractive employee health benefits covering both inpatient and OPD.

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15.0 - 20.0 years

6 - 10 Lacs

Gurugram

Work from Office

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing their needs, and implementing technology best practices. You will be sought out for your expertise, enhancing the reputation of company in the marketplace. By leveraging your technical knowledge and business acumen, you will help shape strategies that bring emerging ideas to life, ensuring that both company and its clients achieve their goals effectively and efficiently. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Strong understanding of cloud integration methodologies and best practices.- Experience with API management and orchestration tools.- Familiarity with data integration techniques and tools.- Ability to analyze complex business requirements and translate them into technical solutions. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP BTP Integration Suite.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

14 - 19 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Oracle EPM Architect1 Oracle EPM Architect15+ years (including minimum 5 years in Oracle EPM implementation/architecture)Seeking a highly skilled Oracle EPM Architect to lead the design, implementation, and management of Oracle Enterprise Performance Management (EPM) solutions. This role requires deep expertise in Oracle EPM Cloud and/or Hyperion stack, including strategic planning, solution design, and technical leadership across financial consolidation, planning, budgeting, and forecasting.Lead the architecture and design of Oracle EPM Cloud solutions, including modules such as:Planning and Budgeting Cloud Service (PBCS/EPBCS)Financial Consolidation and Close (FCCS)Enterprise Data Management (EDM)Profitability and Cost Management (PCM)Define and enforce best practices, integration standards, and governance models for EPM solutions.Engage with finance, IT, and business stakeholders to gather requirements and translate them into scalable EPM designs.Develop roadmaps, implementation strategies, and solution blueprints.Guide technical and functional consultants throughout the implementation lifecycle.Lead data integration efforts between Oracle EPM and ERP/other source systems.Ensure EPM solutions meet performance, security, compliance, and audit standards.Provide thought leadership in Oracle EPM innovations, product releases, and architecture trends.Support migration from on-premise Hyperion applications to EPM Cloud (if applicable).Conduct architecture reviews, performance tuning, and code quality assurance.Support post-go-live activities including training, documentation, and optimization. Lcoation Pune,Hyderabad,Kolkata,Jaipur,Chandigarh

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5.0 - 10.0 years

15 - 20 Lacs

Hyderabad

Work from Office

Role & responsibilities We are seeking a skilled Oracle EBS and Fusion Developer to support the design, development, and maintenance of Oracle E-Business Suite (EBS) and Oracle Fusion applications. The ideal candidate will have experience in custom development, integration, and enhancements across Oracle modules. Key Responsibilities: • Develop, customize, and maintain Oracle EBS (R12) and Oracle Fusion Cloud applications. • Design and implement solutions using PL/SQL, Oracle Forms, Reports, BI Publisher, and OIC. • Integrate EBS and Fusion systems with third-party applications using REST/SOAP APIs. • Work closely with functional teams to gather requirements and deliver technical solutions. • Troubleshoot and resolve technical issues and bugs. • Ensure adherence to development standards and best practices. Preferred candidate profile • Strong experience in Oracle EBS (R12) technical development. • Hands-on experience with Oracle Fusion technical components (OTBI, BI Publisher, Fast Formulas, OIC). • Proficiency in PL/SQL, Oracle Reports, Forms, and XML Publisher. • Knowledge of integrations using REST/SOAP, OIC, or middleware platforms. • Understanding of Oracle ERP modules like Financials, SCM, or HCM. Preferred Qualifications: • Oracle certifications (EBS or Fusion) are a plus. • Experience in cloud migration projects.

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7.0 - 9.0 years

9 - 12 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Urgent requirements for Senior OIC Developer. Loc - Bangalore, HYD/ Chennai/ Noida 1. Oracle Integration Cloud Services (OIC) 2. Exposure to Oracle ERP Finance Modules AP,GL,Inv,AR,PO 3. Reporting - Oracle BI Publisher, ESS Jobs, BIP reports 4. FBDI Processing 5. PL/SQL experience.

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4.0 - 9.0 years

8 - 13 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Job Summary: We are seeking an experienced Oracle Integration Cloud Specialist with a strong understanding of OIC integration patterns, connections, and fault handling. The ideal candidate will have hands-on experience in developing, monitoring, and debugging OIC integrations. Key Responsibilities: Develop and manage OIC activities such as Stage file, Local integration invoke, Wait, and Fault handling. Implement OIC connections including SOAP, REST, DB, FTP, ERP with specific operations like file downloads and DB orchestration. Handle integrations using FBDI-based or web service-based methods; experience with Report service is a plus. Monitor and debug OIC integrations while managing OIC components migration. Configure Lookups, Libraries, Certificates, and Key Management in OIC. Work with large file manipulation using segment read (preferred). Manage encryption and decryption processes in FTP connections and Stage file activities. Use OIC adapters for integrating with ERP, HCM, and third-party systems. Write SQL queries and basic PL/SQL for integrations. (Optional) Work with BIP reports, Kafka, and OCI Streaming. Required Qualifications: Minimum of 4 to 8 years of hands-on experience in Oracle Integration Cloud. Proficiency in integration patterns and fault handling. Strong skills in SOAP, REST, DB, FTP, and ERP connections. Experience in monitoring, debugging, and migrating OIC components. Basic knowledge of SQL and PL/SQL. Preferred Qualifications: Knowledge of BIP reports and encryption/decryption processes (preferred). Experience with Kafka and OCI Streaming. Oracle Cloud Platform Application Integration certification (preferred). Preferred Locations: Pune, Bangalore, Hyderabad, Chandigarh

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6.0 - 11.0 years

8 - 16 Lacs

Hyderabad

Hybrid

we have a requirement on Oracle Fusion BI Publisherfor one of our clients for contract to Hire role. Job Details: Skills: Oracle Fusion BI Publisher Experience: 6+ Years Location:PAN INDIA Job type: Contract to Hire Job Description:- Hands on experience in Oracle Fusion BIP developer Hands on experience in BPM approval rules Knowledge on BI Publisher is an added advantage Good Analytical and problem solving skills.

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8.0 - 10.0 years

5 - 8 Lacs

Gurugram

Work from Office

Mandatory skills: Experience in Java7, Java 8, Spring, Spring Boot Application, any Messaging platform (e.g. JMS Queues) Skilled for writing reusable codebase and reusable components. Should have experience in Multithreading, logging, exception handling

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6.0 - 11.0 years

8 - 18 Lacs

Hyderabad

Work from Office

Employment Mode : Contract Description Manage OIC Instances: Create, configure, and manage Oracle Integration Cloud instances, ensuring optimal performance and availability. Monitor System Usage: Continuously monitor system usage and performance metrics, identifying and resolving any issues promptly. Integration Development: Develop and maintain integration solutions using OIC, ensuring data flows smoothly between different systems. Security Management: Implement and manage security measures to protect data and ensure compliance with organizational policies. Troubleshooting: Diagnose and resolve technical issues related to OIC, providing support to end-users and stakeholders. Documentation: Maintain comprehensive documentation of integration processes, configurations, and system changes. Collaboration: Work closely with developers, business analysts, and other stakeholders to understand integration requirements and deliver effective solutions. Upgrades and Patches: Manage the application of upgrades and patches to the OIC environment, ensuring minimal disruption to services.

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5.0 - 10.0 years

12 - 20 Lacs

Bengaluru

Hybrid

Should have one or more project implementation experience on Cloud ERP Expertise in web services: Developing and consuming REST and SOAP based services Consuming Oracle Cloud Services including ERP Integration Service, External Report Service, HCM Data Loader, Generic Soap Port, and other common Cloud services Web service security Should have expertise in one of the following areas Customization and Integrations using PaaS technologies such as JCS, JCS-SX, ADF, OAF, OAIC, OIC, ICS etc. Should have expertise in Data conversions using FBDI Templates and Rapid Implementation Sheets with the ability to reconcile the data and correct it using ADFDi Should have expertise in developing BIP Reports, OTBI Reports, SmartView Reports and FRS Reports Should have expertise in creating and scheduling Oracle Cloud ESS Jobs and BIP Jobs Should have experience in the Integration Patterns in Cloud Should have an exposure to onsite/offshore model to gather requirements, design the solution and create technical Specification for individual requirements Should know about cloud configuration and setup, Application Composer and Page Composer to build UI Extensions Should know about Oracle SaaS Security including privileges, roles and data access Should know on how to migrate SaaS configuration (DFF, Lookups and other related functional setups) Should know best practices of migrating PaaS Solution including DBCS PLSQL/SQL codes, ICS Integrations, SOA Composite deployments and others Knowledge on ADF, OAF, MAF and Oracle EBS on-premises will be an added advantage Should possess excellent verbal and written communication skills

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4.0 - 9.0 years

6 - 16 Lacs

Hyderabad, Gurugram, Bengaluru

Hybrid

Greeting from BCT Consulting We are hiring for Oracle Consultants ( OIC) Work location: Bangalore, Hyderabad, Pune, Noida, Gurgaon Mode of Work: Hybrid Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP etc. Relevant experience for 3+ years Should have minimum 1 year of experience on end-to-end implementation projects. Experience & Background Graduate/post-graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Excellent Communication Skills If anyone Interested please share your CV to gummuluri.a@bct-consulting.com Regards Sudha BCT Consulting -Executive Recruitment

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4.0 - 9.0 years

12 - 22 Lacs

Hyderabad

Remote

Job Description Oracle Fusion OIC (VBCS + Reports Exp added an advantage) 3 - 9 years of IT experience relevant to this position. Experience in Development of Integrations using OIC for the Oracle Fusion Modules like Financials / SCM Should have excellent skills in Webservice technologies such as XML / XPATH / XSLT / SOAP / WSDL / XSD / JSON and REST Technologies Must have implemented integrations using web service and technology adapters like FTP / File / SOAP / REST / DB /JMS and AQ Experience in designing solutions in UI (VBCS) and Integration (OIC) space. Experience in developing SaaS Extensions using VBCS, OIC & ORDS. Understanding of Inherent tools and technologies of SaaS Applications (FBDI, BIP, ADFDI, Applications Composer, Page Integration, etc.) Expertise in Oracle Visual Builder Studio, Strong experience with Build and Release, Systems Integration. • Knowledge in configuring SSO PaaS extensions with Fusion SaaS. Good understanding and usage of OCI architecture, functions, API Gateway, object storage is an added advantage. Good to have BPM skills. Have experience of building at least one project from scratch. Experience in performance tuning / testing and diagnosis of OIC Integrations Design and Develop integrations in OIC to Oracle ERP Cloud including extracting Cloud data using BI Publisher Reports. Hands on Experience on Encryption and Decryption in FTP Good hands-on experience in monitoring and debugging of OIC integration and migration of OIC components. Hands-on experience in data migration/integration methods SOAP and Rest web services, FBDI and ADFDI Excellent client interfacing skills / working with IT and as well as business stakeholders and writing technical design documents. Ability to leverage pre-built integrations, cloud adapters, on-premises adapters, connections, SaaS applications etc. in the solution Added advantage of having good understanding of Visual Builder Cloud Service and Process Cloud Service Added advantage of OCI knowledge. Experience in Development of Oracle fusion BIP / OTBI / EText Reports Experience in Development of ESS Jobs for the modules of Financials / SCM Locationon: Hyderabad / Gurgaon / Hybrid / Remote

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5.0 - 9.0 years

20 - 27 Lacs

Pune, Bengaluru

Hybrid

Roles and responsibilities The responsibilities of the role include: Responsible for developing technical solutions related to Integrations like OIC, Reports etc. Responsible for preparing the Technical Design Documents and Unit Test Scripts Should be good in at least one technical skill like Inbound or Outbound integration Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP etc. Relevant experience for 5-7 years Should have minimum 1 year of experience on end-to-end implementation projects. Experience & Background Graduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Relevant experience for 5-7 years Excellent Communication Skills

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5.0 - 10.0 years

17 - 30 Lacs

Noida, Pune, Bengaluru

Hybrid

OIC - Fusion Technical Location Roles and responsibilities The responsibilities of the role include: Responsible for developing technical solutions related to Integrations like OIC, Reports etc. Responsible for preparing the Technical Design Documents and Unit Test Scripts Should be good in at least one technical skill like Inbound or Outbound integration Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP etc. Relevant experience for 5-7 years Should have minimum 1 year of experience on end-to-end implementation projects. Experience & Background Graduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Relevant experience for 5-7 years Excellent Communication Skills

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5.0 - 10.0 years

7 - 17 Lacs

Pune

Work from Office

OIC Developer Location: Pune (hybrid 3 days work from office) Responsibilities Job Summary: Experience: 5+ Years We are seeking an OIC (Oracle Integration Cloud) Developer with 4+ years of hands-on experience in building and managing integrations using Oracle Integration Cloud. The ideal candidate will have a solid background in designing, developing, and supporting integration solutions between various Oracle Cloud and third-party applications. Must be proactive, detail-oriented, and able to work effectively in a remote, cross-functional environment. Key Skills: Strong expertise in Oracle Integration Cloud (OIC) Experience with SOAP/REST APIs, XML, XSLT, JSON Integration with Oracle SaaS modules (ERP, HCM, etc.) Knowledge of OIC adapters (REST, SOAP, FTP, File, Oracle ERP Cloud, etc.) Debugging and monitoring integrations in OIC Understanding of Oracle Cloud architecture and security Experience in Agile methodologies and tools like JIRA Excellent communication and collaboration skills Interested candidates can share there resume at "avinisha@sigmacareers.in"

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle PaaS Cloud Architect. Experience5-8 Years.

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3.0 - 7.0 years

9 - 16 Lacs

Pune, Bengaluru, Greater Noida

Work from Office

Roles and responsibilities The responsibilities of the role include: Responsible for developing technical solutions related to Integrations like OIC, Reports, Conversions etc. Responsible for developing technical solutions on Reports like BI Publisher, OTBI & FRS Responsible for preparing the Technical Design Documents and Unit Test Scripts Should be good in at least one technical skill like integration reports or conversion. Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP, Conversions etc. Hands-on experience in Fusion Reporting technologies like BI Publisher, OTBI & FRS Hands-on experience in Oracle Fusion RICE Components Relevant experience for 5-7 years Should have minimum 1 year of experience on end-to-end implementation projects. Experience & Background Graduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Relevant experience for 5-7 years Excellent Communication Skills

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