OIA Global is a $1 billion+ world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledgebase, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. Summary: Senior Power BI Developer The Supply Chain Management (SCM) division is adding a Sr. Power BI Developer to help deliver and support data and analytics solutions. SCM provides packaging and material sourcing solutions for some of the largest Footwear and Apparel companies in the world. The Power BI developer will help support the professionalization of SCMs reporting solutions and data infrastructure. This role reports to the Manager, SCM Reporting and Analytics and directly interfaces with internal teams and occasionally external customers. Supervisory Responsibilities: None Responsibilities Managing, developing, and implementing BI activities to maximize effectiveness and efficiency of BI products. Analyzing report usage, best practices, and product trends in the marketplace and developing strategies for BI product on research and analysis to implement appropriate end user BI consumption strategies and product design/implementation. Leading the strategic design and maintenance of business intelligence applications. Ensuring that the use of business intelligence applications enhances business decision making capabilities. Providing input to strategic decisions that affect the functional area of responsibility Resolving escalated issues arising from operations and requiring coordination with other departments. Ensuring that project/department milestones/goals are met and adhering to approved budgets as it relates to consumer usage (based on BI report usage metrics, aka user adoption and value). Gaining buy in from executives to improve efficiency and visibility in various departments within the company (freight, accounting, finance, packaging, design studio, materials) – break down barriers with business counterparts to ensure smooth product design/development/implementation. End-to-end product design/development/management to increase efficiency/visibility via: Meet with SME from these departments to gather as-is processes or gaps in visibility - gather requirements. Evaluate potential solutions for new product based on existing or potential datasets/flows. Work with data engineers, data visualization analyst, and QA to develop solutions to increase efficiency of current processes. Oversee roll out and adoption (training, troubleshooting, maintenance, SOPs). Provide continuous support to end users. Set up process for end users to submit bugs and resolve in timely manner. Maintaining log of product effort and resulting value to support ongoing product development and resulting value to the company. Working with marketing to advertise/evangelize the end user BI products to promote usage and adoption across the organization. Continuing to support efforts of existing reporting needs coming from C-level. Qualifications Highly skilled in Power BI, including data modelling, DAX, report design, and performance optimization. Exposure to Power BI Paginated Report will be an added advantage. Able to independently debug and optimize code, with or without support. Strong ability to visualize data to “tell a story”, ability to choose most informative charts for data visualization Design and develop interactive Power BI reports to support overall solution functionality and provide actionable insights. Proven data visualization (Power BI) and analysis skills. Proven experience using databases and SQL queries to access and analyze data. Prefer a Degree (Bachelors or Associate) in business, IT, mathematics, statistics, apparel/textiles, manufacturing, or related field, OR equivalent work experience. Strong experience communicating and executing cross-functional goals and objectives Strong technical aptitude and demonstrated ability to quickly evaluate and learn new technologies. Proven track record defining, modelling, and helping to establishing best practices and procedures in demanding reporting environments. Excellent written and verbal communication skills with the ability to make executive level presentations and documentation. Effective project management skills including planning, organizing and administration of multi-functional work responsibilities to complete complex projects with competing deadlines. Ability to work within cross-functional teams, build effective working relationships and resolve issues. Ability independently navigate organizational complexities and obtain necessary resources to move initiatives forward. Ability to break down barriers with business counterparts to ensure smooth product design/development/implementation. Ability to identify opportunities, assign value to products and prioritize based on need and value. Experience with Python or R in data analysis and forecasting a plus. Experience providing technical mentorship and evangelization a plus. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Ability to lift to 15lbs/5 kg Minimum to no travel required The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits. Show more Show less
OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI Ltd. Job Summary The HR Business Partner (HRBP) will play a crucial role in aligning business objectives with employees and management within business units across India, namely Delhi, Mumbai, Chennai, and Pune. Reporting to the Regional HR Director, APAC, the HRBP will serve as a consultant to management on human resource-related issues, act as an employee champion and change agent, and anticipate HR-related needs. The HRBP will also support APAC HR in HR administrative work and EMEA in recruitment campaigns. Key Responsibilities 1. Business Partnering: Partner with business leaders in executing HR strategies that support business goals. Provide guidance and input on workforce planning and succession planning. Act as a point of contact for business leaders, providing HR expertise in areas such as talent management, performance management, and employee relations. Analyse trends and metrics in partnership with the HR group to develop solutions, programs, and policies. 2. Employee Relations: Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations. Provide day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). 3. Talent Management: Identify development needs for business units and employees. Participate in the evaluation and monitoring of development plans to ensure success. Follow up to ensure training objectives are met. 4. Recruitment: Lead and manage full-cycle recruitment activities for India and EMEA, including job scoping, sourcing, interviewing, and offer negotiation. Collaborate with hiring managers to define role requirements and candidate profiles. Ensure recruitment processes are aligned with business needs and support a positive candidate experience. Maintain a pipeline of qualified candidates for critical roles and future hiring needs. 5. Payroll and Compliance: Manage payroll vendors, ensuring accuracy and compliance with local regulations in India. Ensure compliance with labor laws and regulations, and stay up-to-date with changes in employment laws. 6. Performance Management: Support the execution and ongoing enhancement of existing performance management processes to promote a high-performance culture. Provide guidance to managers on performance appraisal processes and help facilitate the execution of performance improvement plans. 7. Change Management: Support the implementation of major changes in the organization. Develop and implement change management strategies to ensure smooth transitions. Qualifications Required: Bachelor’s degree in human resources or related field. Proven experience in HR management, preferably in a business partnering role. Strong knowledge of HR principles, practices, and employment laws in India. Excellent interpersonal and communication skills. Ability to build and maintain effective relationships with business leaders and employees. Strong problem-solving and conflict resolution skills. Experience with payroll management and compliance with mandatory contributions. Proficient in Microsoft Office Suite and HRIS systems. Preferred: Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR). Experience in a fast-paced, dynamic business environment. Working Conditions This position may require occasional travel across India. Standard office environment with regular working hours. Some flexibility in hours may be required based on business needs.
OIA Global is a $1 billion+ world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledgebase, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. Summary: Senior Power BI Developer The Supply Chain Management (SCM) division is adding a Sr. Power BI Developer to help deliver and support data and analytics solutions. SCM provides packaging and material sourcing solutions for some of the largest Footwear and Apparel companies in the world. The Power BI developer will help support the professionalization of SCMs reporting solutions and data infrastructure. This role reports to the Manager, SCM Reporting and Analytics and directly interfaces with internal teams and occasionally external customers. Supervisory Responsibilities: None Responsibilities Managing, developing, and implementing BI activities to maximize effectiveness and efficiency of BI products. Analyzing report usage, best practices, and product trends in the marketplace and developing strategies for BI product on research and analysis to implement appropriate end user BI consumption strategies and product design/implementation. Leading the strategic design and maintenance of business intelligence applications. Ensuring that the use of business intelligence applications enhances business decision making capabilities. Providing input to strategic decisions that affect the functional area of responsibility Resolving escalated issues arising from operations and requiring coordination with other departments. Ensuring that project/department milestones/goals are met and adhering to approved budgets as it relates to consumer usage (based on BI report usage metrics, aka user adoption and value). Gaining buy in from executives to improve efficiency and visibility in various departments within the company (freight, accounting, finance, packaging, design studio, materials) – break down barriers with business counterparts to ensure smooth product design/development/implementation. End-to-end product design/development/management to increase efficiency/visibility via: Meet with SME from these departments to gather as-is processes or gaps in visibility - gather requirements. Evaluate potential solutions for new product based on existing or potential datasets/flows. Work with data engineers, data visualization analyst, and QA to develop solutions to increase efficiency of current processes. Oversee roll out and adoption (training, troubleshooting, maintenance, SOPs). Provide continuous support to end users. Set up process for end users to submit bugs and resolve in timely manner. Maintaining log of product effort and resulting value to support ongoing product development and resulting value to the company. Working with marketing to advertise/evangelize the end user BI products to promote usage and adoption across the organization. Continuing to support efforts of existing reporting needs coming from C-level. Qualifications Highly skilled in Power BI, including data modelling, DAX, report design, and performance optimization. Exposure to Power BI Paginated Report will be an added advantage. Able to independently debug and optimize code, with or without support. Strong ability to visualize data to “tell a story”, ability to choose most informative charts for data visualization Design and develop interactive Power BI reports to support overall solution functionality and provide actionable insights. Proven data visualization (Power BI) and analysis skills. Proven experience using databases and SQL queries to access and analyze data. Prefer a Degree (Bachelors or Associate) in business, IT, mathematics, statistics, apparel/textiles, manufacturing, or related field, OR equivalent work experience. Strong experience communicating and executing cross-functional goals and objectives Strong technical aptitude and demonstrated ability to quickly evaluate and learn new technologies. Proven track record defining, modelling, and helping to establishing best practices and procedures in demanding reporting environments. Excellent written and verbal communication skills with the ability to make executive level presentations and documentation. Effective project management skills including planning, organizing and administration of multi-functional work responsibilities to complete complex projects with competing deadlines. Ability to work within cross-functional teams, build effective working relationships and resolve issues. Ability independently navigate organizational complexities and obtain necessary resources to move initiatives forward. Ability to break down barriers with business counterparts to ensure smooth product design/development/implementation. Ability to identify opportunities, assign value to products and prioritize based on need and value. Experience with Python or R in data analysis and forecasting a plus. Experience providing technical mentorship and evangelization a plus. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Ability to lift to 15lbs/5 kg Minimum to no travel required The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
OIA Global is a $1 billion+ world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledgebase, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. The Implant Specialist is responsible for managing strategic customer accounts, ensuring smooth execution of freight forwarding and logistics operations, and maintaining strong client relationships. Positioned at the client site, the candidate ensures operational excellence, proactive problem-solving, and strong alignment with the automotive client’s supply chain objectives. This role bridges the operational and commercial needs of both the client and the company, ensuring high service levels, continuous process improvement, and customer satisfaction. Responsibilities Client Service Support Serve as a daily point of contact for operational issues and service requests from assigned client accounts. Support communication between client stakeholders (logistics planners, shipping coordinators) and internal departments (warehousing, customs, transport). Provide prompt responses to routine inquiries, tracking requests, or minor service concerns, escalating complex issues to management as needed. Maintain positive relationships with client contacts by demonstrating reliability and professionalism in communications. Operations Coordination Assist in monitoring shipment status and update the client on delivery progress, delays, or changes. Coordinate with operations teams to resolve issues related to documentation, compliance, and order fulfilment under guidance from senior staff. Ensure accuracy of basic shipping records, delivery confirmations, and related documentation. Reporting & Administration Support the preparation of daily or weekly tracking reports as required by client agreements. Collect routine operational data to support KPI and performance review requirements. Assist with filing, basic invoicing checks, or administrative activity to ensure smooth workflow. Service Quality & Improvement Record service failures or complaints and escalate to the supervisor/manager for resolution. Participate in regular process updates or service verification as instructed by management. Qualifications Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. 3–5+ years of experience in freight forwarding, logistics, or supply chain. Strong knowledge of international shipping, incoterms, customs regulations, and multimodal transport. Excellent communication, negotiation, and interpersonal skills. Proficient in logistics software (e.g., Cargowise, SAP, TMS systems) and MS Office Suite. High proficiency in Excel, PowerPoint, TMS platforms etc. Ability to work under pressure and manage critical/time-sensitive situations (e.g., line stops, VORs). Willingness to work from the client site and travel as required. Strong problem-solving and organizational abilities. Able to work independently, especially in an on-site/implant environment. Multilingual abilities (optional but advantageous depending on region). Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Ability to lift to 15lbs/5 kg Minimum to no travel required The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
OIA Global Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets. Summary: Responsible for meeting customer needs and supporting company operations by working with factories and suppliers to ensure quality products, efficient shipment tracking, and timely delivery. Responds effectively to customer requests, issues, and special requirements while collaborating with supplier, operations, and logistics teams to reduce lead times. Manages claims, customer service, and fosters strong relationships with suppliers and customers in the region. Assesses material claims and quality issues at customers, conducts random inspections at suppliers, and maintains effective communication with all stakeholders regarding material specifications and testing issues. Acts as a troubleshooter for supply challenges and as a quality controller. Supervisory Responsibilities: None Duties and Responsibilities: Handle customer claim and/or complaint on footwear materials. Settle material claims with sense of timeliness and reasonability. Follow up on product return, replacement or monetary adjustment. Drive corrective and preventive action with supplier for quality issue. Keep good filing on working documents and emails. Enter all claims in the online system. Perform material quality inspection in accordance with standard at supplier. Record inspection results in the online system. Address customer-raised quality issue to the supplier production. Communicate effectively both internal and external regarding material quality, specification and testing issues. Reconcile with QA Manager for major issues at risk or with challenge. Coordinate for 3rd party testing or trial when needed. Coordinate all activities related to the orders, sales, purchasing, transportation, and documentation. Accurate management of customers’ orders. Work with suppliers to ensure on-time deliveries. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Manage timely resolution of customer complaints Coordinate finance to follow up receivables with customers, and payables with suppliers. Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. University graduate with minimum five years working experience in related field/industry. Proficient in English writing and speaking. Well-built logic and manner on solution finding to a variety of problems. Clear understanding of quality management system and procedure. Strong customer service working background. Proved capability in communication and interpersonal skill. Frequent travel and offsite working at customer/supplier locations. Physical Requirements: The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds, particularly luggage while traveling. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.
As a Senior Power BI Developer at OIA Global, you will be joining the Supply Chain Management (SCM) division to deliver and support data and analytics solutions. Your role will involve supporting the professionalization of SCM's reporting solutions and data infrastructure. Reporting directly to the Manager, SCM Reporting and Analytics, you will collaborate with internal teams and occasionally with external customers. - Manage, develop, and implement BI activities to maximize the effectiveness and efficiency of BI products. - Analyze report usage, best practices, and product trends in the marketplace to develop strategies for BI product research and analysis. - Lead the strategic design and maintenance of business intelligence applications. - Ensure that the use of business intelligence applications enhances business decision-making capabilities. - Provide input to strategic decisions affecting the functional area of responsibility. - Resolve escalated issues requiring coordination with other departments and ensure project/department milestones and goals are met. - Gain buy-in from executives to improve efficiency and visibility in various departments within the company. - Meet with SMEs from different departments to gather processes or gaps in visibility, evaluate potential solutions, work with data engineers and QA to develop solutions, oversee roll-out and adoption, and provide continuous support to end users. - Maintain a log of product effort and resulting value, work with marketing to promote usage and adoption, and support existing reporting needs from C-level executives. - Highly skilled in Power BI, including data modeling, DAX, report design, and performance optimization. - Exposure to Power BI Paginated Report will be an added advantage. - Able to independently debug and optimize code, with or without support. - Strong ability to visualize data to tell a story and choose the most informative charts for data visualization. - Proven data visualization (Power BI) and analysis skills. - Experience using databases and SQL queries to access and analyze data. - Prefer a Degree (Bachelors or Associate) in business, IT, mathematics, statistics, apparel/textiles, manufacturing, or related field, OR equivalent work experience. - Strong experience communicating and executing cross-functional goals and objectives. - Strong technical aptitude and ability to quickly evaluate and learn new technologies. - Proven track record defining, modeling, and establishing best practices and procedures in demanding reporting environments. - Excellent written and verbal communication skills with the ability to make executive level presentations and documentation. - Effective project management skills including planning, organizing, and administration of multi-functional work responsibilities. - Ability to work within cross-functional teams, build effective working relationships, and resolve issues. - Ability independently navigate organizational complexities and obtain necessary resources to move initiatives forward. - Experience with Python or R in data analysis and forecasting is a plus. - Experience providing technical mentorship and evangelization is a plus.,
Role Overview: You will be responsible for meeting customer needs and supporting company operations by working with factories and suppliers to ensure quality products, efficient shipment tracking, and timely delivery. Your role will involve responding effectively to customer requests, issues, and special requirements, while collaborating with supplier, operations, and logistics teams to reduce lead times. You will manage claims, customer service, and foster strong relationships with suppliers and customers in the region. Additionally, you will assess material claims and quality issues at customers, conduct random inspections at suppliers, and maintain effective communication with all stakeholders regarding material specifications and testing issues. Your role will also require you to act as a troubleshooter for supply challenges and as a quality controller. Key Responsibilities: - Handle customer claim and/or complaint on footwear materials - Settle material claims with a sense of timeliness and reasonability - Follow up on product return, replacement, or monetary adjustment - Drive corrective and preventive action with the supplier for quality issues - Keep good filing on working documents and emails - Enter all claims in the online system - Perform material quality inspection at the supplier in accordance with the standard - Record inspection results in the online system - Address customer-raised quality issues to the supplier production - Communicate effectively both internally and externally regarding material quality, specification, and testing issues - Reconcile with QA Manager for major issues at risk or with a challenge - Coordinate for 3rd party testing or trial when needed - Coordinate all activities related to the orders, sales, purchasing, transportation, and documentation - Accurately manage customers" orders - Work with suppliers to ensure on-time deliveries - Identify and assess customers" needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Manage the timely resolution of customer complaints Qualifications Required: - University graduate with a minimum of five years of working experience in the related field/industry - Proficient in English writing and speaking - Well-built logic and manner on solution-finding to a variety of problems - Clear understanding of the quality management system and procedure - Strong customer service working background - Proven capability in communication and interpersonal skills - Willingness for frequent travel and offsite working at customer/supplier locations Additional Details of the Company: OIA Global, founded in 1988, has grown into a $1 billion world-class logistics and packaging company employing over 1,200 professionals in 28 countries. The company's knowledge, solution design experience, and installed infrastructure give customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.,