Oracle Field Service Cloud Looking for a world of opportunities and a fulfilling career? Deloitte Digital is a creative digital consultancy. We combine digital and creative capabilities with deep industry knowledge and experience and help clients to bring a new business vision to life. Work You’ll Do Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into. Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace. Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development. Understand functional requirements and develop technical designs using standard patterns Ability to communicate the same effectively to team members Should have good technical problem solving skills Analyse and identify gaps in functional/business requirement and communicate effectively with both Business and Functional analysts on the same Assess the impacts on technical design because of the changes in functional requirements Perform design, develop prototype, proof of concepts, independent code reviews and execute unit tests on modules developed by self and other junior team members on the project Communication/work in multi-vendors/multi team environment and deliver with quality Mentor team members Job Location – HYD/MUM/BLR Work Timings-9:00 AM to 6:00 PM or 11:00 AM to 8:00 PM The Team The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients. We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves. Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption DigitalMix | an integrated set of platforms to enable business re-platforming Qualifications and Experience Required: Design, configure, and implement Oracle Field Service Cloud solutions to support field service operations. Customize OFSC application components, including resource pools, territories, routing rules, and scheduling policies. Develop and maintain integrations between OFSC and other enterprise systems (e.g., CRM, ERP, GIS). Design and implement mobile solutions for field technicians using the OFSC mobile application. Create and maintain custom reports and dashboards using OFSC reporting tools and APIs. Troubleshoot and resolve technical issues related to OFSC configuration, integrations, and mobile functionality. Perform data migrations and data transformations as needed to support OFSC deployments. Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure successful OFSC implementations. Provide technical expertise and guidance to junior team members and end-users. Stay current with Oracle Field Service Cloud updates, patches, and new features, and assess their impact on the existing system How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #CA-RG #CA-PA2 #CA-AL
