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5.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
The Design and Marketing Operations Manager role at Ramboll in Chennai offers you an exciting opportunity to utilize your skills in structure and processes to enhance the performance of our Brand, Design, and Marketing teams. Your primary focus will be to manage a team of 32 multidisciplinary employees across 4 teams and ensure smooth daily operations. By collaborating closely with the management teams in Denmark, you will contribute to delivering high-quality solutions to the company and support the global Brand, Marketing, and External Communication team. Your responsibilities will include providing day-to-day support to team members, managing performance reporting, optimizing delivery processes, overseeing the utilization of systems such as ServiceNow, HubSpot, and Kontent AI, and facilitating collaboration across and within teams. Your role will also involve setting objectives aligned with business goals, managing stakeholders, and supporting individual team members" growth and development. To excel in this role, you should hold a Master's degree in business or project management with a specialization in brand, marketing, or communication. You should have at least 5-10 years of managerial experience, including 5+ years in international delivery centers, and a background in global project management. Proficiency in English communication and experience with tools like MS Office, ServiceNow, and PM-systems are crucial, while familiarity with systems like HubSpot, Kontent AI, Templafy, or Frontify is advantageous. As a successful candidate, you will possess personal qualities such as being structured, proactive, confident, and self-motivated. Your ability to engage positively with colleagues, collaborate effectively, and lead by example will be key to thriving in this role. A pragmatic approach and a passion for working in a global environment will also be beneficial. Join Ramboll's Support Organization and be part of a team that ensures the smooth functioning of the company, allowing experts to focus on their core responsibilities. With over 1,000 experts in India working across diverse sectors, Ramboll offers a collaborative and empowering work culture that fosters innovation and sustainability. To apply for this role, please submit your application online, including your CV, cover letter, and relevant documents demonstrating your suitability for the position. We are excited to review your application and welcome you to the Ramboll team.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a potential candidate for this role, you will be expected to possess the following skills and qualifications: - Industry Type: ITES/BPO/KPO - Functional Area: ITES/BPO/Customer Service - Employment Type: Full Time, Permanent - Role Category: Outsourcing/Offshoring Additionally, the job details include the following key skills: - Furthermore, here are some additional information regarding the job: - Job Code: GO/JC/21136/2025 - Recruiter Name: Marilakshmi If you are interested in this opportunity and meet the specified requirements, we encourage you to apply and showcase your expertise in the ITES/BPO/KPO sector.,
Posted 4 days ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
As a General Manager in the Insurance Business Services (Business Process Outsourcing Division) department located in Chennai, India, you will be responsible for overseeing service delivery both onshore and offshore. Your initial focus will be on managing offshore operational resources in Chennai and Lucknow, with the goal of improving Turnaround time, Active time, and Customer Satisfaction. You will drive the increase of work offshore and implement RPA and other automation technologies to enhance operational efficiency. Collaborating with the Operations team, Customer, IT delivery Team, Development team, and Infra teams, you will work towards delivering customer innovation by introducing new digital processes for clients. Your role will also involve supporting new sales opportunities to develop and offer refined services to both existing and new clients. To excel in this position, you should possess over 15 years of operational management experience with a proven track record of delivering end-to-end process improvements and transformation, including the offshoring of complex processes. Experience with RPA and driving Lean change is highly beneficial. Familiarity with onshore/offshore operating structures, especially managing significant teams based outside India, is preferred. A background in complex processes, ideally within the insurance industry, is advantageous. While experience in the life & pensions sector is not mandatory, familiarity with financial services is highly desirable. You should be comfortable working in a matrix/dotted line structure and have strong communication and influencing skills, as you will be managing UK-based direct reports. Personal flexibility, a willingness to travel at short notice, and the ability to lead and inspire up to 300 people are essential for this role. You will report directly to the COO and must maintain credibility with both the FCA as an Approved Person and with clients. If you are looking for a challenging yet rewarding opportunity to drive operational excellence and innovation in the insurance business services sector, this role could be the perfect fit for you.,
Posted 1 week ago
9.0 - 12.0 years
4 - 9 Lacs
thane
Hybrid
Direct Responsibilities Act as project SPOC for ISPL COE offshoring/deployment projects. Conduct project governance meetings (OPCO) & provide inputs for SteerCo meetings. Perform operational assessments for activity transfer. Coordinate with onshore teams, ISPL COE, and other contributors . Plan/manage timelines, budgets, risks, and issues . Participate in risk assessments, SLA setup, and execution . Escalate blocking points when needed. Provide functional know-how . Contributing Responsibilities SLA monitoring & amendments. Supporting activity transfer with functional expertise. Required Skills Technical/Domain: Project management expertise MS Excel (formulas, pivot tables) Analytical skills Knowledge of accounting processes (desired) Key Fit Criteria 910 years of project management and operations experience Exposure to offshoring initiatives , governance forums (SteerCo/OPCO) , and process transitions Strong stakeholder management with onshore & offshore teams Solid risk, SLA, and process control experience
Posted 2 weeks ago
9.0 - 12.0 years
4 - 9 Lacs
thane
Hybrid
Direct Responsibilities Act as project SPOC for ISPL COE offshoring/deployment projects. Conduct project governance meetings (OPCO) & provide inputs for SteerCo meetings. Perform operational assessments for activity transfer. Coordinate with onshore teams, ISPL COE, and other contributors . Plan/manage timelines, budgets, risks, and issues . Participate in risk assessments, SLA setup, and execution . Escalate blocking points when needed. Provide functional know-how . Contributing Responsibilities SLA monitoring & amendments. Supporting activity transfer with functional expertise. Required Skills Technical/Domain: Project management expertise MS Excel (formulas, pivot tables) Analytical skills Knowledge of accounting processes (desired) Key Fit Criteria 910 years of project management and operations experience Exposure to offshoring initiatives , governance forums (SteerCo/OPCO) , and process transitions Strong stakeholder management with onshore & offshore teams Solid risk, SLA, and process control experience
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
Join our dynamic and fast-paced team in the Legal function. This unique opportunity allows you to be part of our APAC Technology & Intellectual Property Legal team in Mumbai, India. As an APAC Technology & Intellectual Property Legal Associate Counsel within our team, you will focus on technology transactional work primarily for wholesale businesses and corporate functions. Your responsibilities will include structuring, drafting, negotiating, and analyzing agreements for acquiring global and domestic technology products and services in the APAC region. Additionally, you will provide support for regulatory and advisory work across APAC concerning outsourcing, offshoring, inter-affiliate services, and other technology-related matters. Your key responsibilities will include reviewing, interpreting, and negotiating agreements with suppliers, advising clients and partners on rights and responsibilities, managing end-to-end negotiations, interpreting contractual requirements, negotiating standard and customized contracts, analyzing legacy legal documents, providing guidance on documentation, serving as a trusted advisor, contributing to legal knowledge management training, conducting legal research, and participating in the Legal Department's strategic agenda and people initiatives. To be successful in this role, you should be a qualified lawyer with a minimum of 4 years of post-qualification experience, have experience in negotiating contracts with suppliers and third-party service providers, possess strong knowledge of intellectual property, outsourcing, offshoring, software licensing, privacy, and related regulatory environments, demonstrate strong analytic skills, have the ability to distill large bodies of information into key messages, effectively partner with diverse functions and locations, exhibit exceptional interpersonal and relationship-building skills, and showcase outstanding problem-solving capabilities. Preferred qualifications include prior experience in advising supply agreements, having trained at and worked for a multinational law firm, possessing a good understanding of legal and regulatory requirements related to technology risk, outsourcing, offshoring, intellectual property, and related environments, and having excellent academic credentials. If you are looking for a challenging opportunity where you can leverage your legal expertise and make a significant impact, we encourage you to apply and join our team in Mumbai, India.,
Posted 3 weeks ago
7.0 - 11.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a key member of the Company OE projects team, you will actively participate in Business Transformation Projects encompassing roles in Business Analysis, Consulting, Offshoring, Project Management, and Process design/ Re-engineering (BPR). This diverse role offers real-world consulting experience with a global perspective and provides opportunities to engage in various Business-related endeavors. Your primary responsibilities will include: Consulting responsibilities: - Leading customer meetings to assess business problems and identify opportunities within OE business groups. - Analyzing and interpreting data to uncover weaknesses and problems, understanding their root causes. - Formulating recommendations for business and structural changes to enhance efficiency, profitability, performance, or a combination of these areas. Project Management responsibilities: - Leading Consulting, Business Transformation, or strategic Projects & Programmes for OE India utilizing Project/Programme Management skills. - Ensuring effective and sustainable solutions by managing project timelines, deliverables, troubleshooting, conflict resolution, communication management, and stakeholder engagement. - Assessing the impact of change on project costs, timescales, and resource requirements. Process Improvement & Business Analysis responsibilities: - Identifying opportunities for continuous process improvement and implementing solutions using OPEX/Lean methodology/tools. - Collaborating with business stakeholders to gather and analyze requirements, documenting processes, procedures, and solutions accurately for reporting and knowledge retention. Customer Relationship Management Responsibilities: - Establishing strong relationships with customers and serving as the primary point of contact for engagements. - Proactively addressing risks and issues in customer relationship meetings. Other Responsibilities: - Providing guidance and mentorship to Associate Business Consultants and Business Consultants, delegating complex tasks and promoting ownership of performance and development. - Serving as an escalation point/back up in the absence of Manager Business Consulting. Qualifications & Experience: - Graduate/postgraduate in any discipline. - Minimum of 7 years of experience in Consulting, Business change Projects, Business Analysis/Project Management & Process Improvement within the insurance/BFSI domain. - Experience in managing end-to-end business transition projects, process reengineering projects, consulting projects, and program management is required.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
Join our dynamic and fast-paced team in the Legal function. This is a unique opportunity for you to be a part of our APAC Technology & Intellectual Property Legal team in Mumbai, India. As an APAC Technology & Intellectual Property Legal Associate Counsel within the APAC team, your primary focus will be on technology transactional work for wholesale businesses and corporate functions. Your responsibilities will include structuring, drafting, negotiating, and analyzing agreements for acquiring global and domestic technology products and services in the APAC region. Additionally, you will be involved in supporting regulatory and advisory work across APAC related to outsourcing, offshoring, inter-affiliate services, and other technology-related matters. Your key responsibilities will include reviewing, interpreting, and negotiating agreements with suppliers, advising clients and partners on rights and responsibilities, managing end-to-end negotiations, and coordinating internal processes to ensure timely and successful execution of agreements. You will also be responsible for interpreting contractual requirements, negotiating standard and customized contracts, analyzing legacy legal documents, providing guidance on documentation, conducting legal research, and contributing to the Legal Department's strategic agenda. Qualified candidates should be a lawyer with a minimum of 4 years of post-qualification experience. You should have experience in negotiating contracts with suppliers and third-party service providers, possess a strong knowledge of intellectual property, outsourcing, offshoring, software licensing, privacy, and related regulatory environments, and have strong analytic skills. Additionally, you should be able to effectively partner with diverse functions, locations, and business levels, demonstrate exceptional interpersonal and relationship-building skills, and exhibit outstanding problem-solving capabilities. Preferred qualifications include prior experience in advising supply agreements, having trained at and worked for a multinational law firm, and possessing a good understanding of legal and regulatory requirements related to technology risk, outsourcing, offshoring, intellectual property, and related environments. Excellent academic credentials are preferred for this role.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Advisory Zuora Senior Consultant The opportunity We're looking for a Senior Consultant with expertise in Zuora Billing to join the leadership group of our consulting Team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities You'll focus on the design, customization, and optimization of technology-based solutions across various domains such as sales, marketing, e-commerce, supply chain, finance, asset management, and business and operations support systems. You'll team with various EY groups with the capabilities to pursue and deliver technology engagements and solutions that will bring our clients" vision and strategy to life. Some of your responsibilities include: - Solution design using the full Billing product portfolio - Design and validate that the proposed solution architecture supports the stated and implied business requirements - Review technical team deliverables for compliance with architecture standards, guidelines, and leverage best practices - Articulate and present different points of view on various technologies - Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio, and Mock-ups - Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users - Deliver Expert Services to the Billing Partners Skills And Attributes For Success To qualify for the role, you must have: - Bachelor's degree and three or more years of related work experience - Solid Quote-to-Cash experience in the Billing area - Enterprise-level experience within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company - Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution - Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design, and implementation - Experience in data analysis, conversion and migration, interfaces and reports - Experience with system design using configuration and/or customization, integration, testing, and support - Experience in delivering end-to-end solutions through the entire SDLC - Experience in Waterfall and Agile methodologies - Must be a strong team player with excellent communication skills at the business and technical level - Experience with accounting and be able to converse effectively with Finance teams - Experienced in technical accounting and IFRS / ASC606 is a plus - Experience managing tasks on multiple projects simultaneously Ideally, you'll also have: - Degree emphasis in computer science, IT, computer engineering, MIS, or mathematics desired - Consulting experience highly preferred - Working experience with Onsite & Offshore delivery model environment is preferred - Engaging with business partners and IT to understand requirements from various parts of an organization to drive the design, programming execution, and UAT for future state capabilities within the platform - Working in a fast-paced and dynamic environment while managing multiple projects and strict deadlines - Good understanding of outsourcing and offshoring, building win/win strategies and contracts with suppliers What We Look For We look for candidates with: - Consulting experience, including assessments and implementations - Experience in Zuora Billing - Documenting requirements and processes (e.g., process flows) - Working collaboratively in a team environment - Excellent oral and written communication skills - Willingness to travel 50% or more - B.A. / B.S. degree required - MBA and/or professional certification (e.g. CPA, CFA) preferred What Working At EY Offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - The freedom and flexibility to handle your role in a way that's right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-ConsultingKinaxis Rapid Response Planning Senior Consultant (4-8 years) The opportunity EY GDS is a global major in value-added Digital Supply Chain services for its clients. As part of this rapidly growing business segment, you will play a critical role in developing solutions, implementations, and performance improvement of Kinaxis Rapid Response. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your key responsibilities Provide solutions proficiency to analyze and identify gaps, to lead the solution design, and implement the Rapid Response application to meet business requirements. Lead implementation, configurations, testing, training, knowledge transfer, and documentation activities. Able to conduct workshops to understand end-to-end business process requirements and propose the best possible solution. Deliver high-quality client solutions that meet and exceed client/EY expectations and are delivered on-time and on-budget. Manage client solution delivery, including defining project approach, motivating project teams, monitoring, managing project risks, managing client and EY key stakeholders, and successfully delivering client solutions. Identifying new business opportunities, including building strong client relations, understanding client needs and EY solution offerings, communicating client opportunities to EY leadership, and helping develop client opportunities. Skills and attributes for success Gather Business requirements/ lead design discussions with customer & business teams. Work on Proposal and RFPs. Analyze business requirements and Perform Fit-Gap Analysis. Develop detailed solution design based on business requirements. Strong expertise in detailed configuration and testing of Kinaxis Rapid Response planning tool. Assist customer/business teams during UAT phase. Prepare and Review project documentations. To qualify for the role, you must have Functional: In-depth knowledge of demand planning and forecasting and exposure to various forecasting techniques and the concepts like promotion planning, consensus demand planning. Technical: Workbook development - Table based, composite, data modification, Alerts - Monitoring, Hierarchies & Filters, Scenario hierarchy setup, Control Table Configuration, Planning Engine Knowledge, Data Model modification including custom fields and custom tables. Knowledge of integrating Kinaxis with host ERP systems through Data Warehouses for both Inbound and Outbound Interfaces, workflows, query development, preparation of detailed functional specifications for enhancements, layouts, and reports etc. 4 to 8 years of experience in supply chain consulting or operations role with proven experience in Kinaxis Rapid Response. Prior Implementation experience of end-to-end demand planning projects using the tool Kinaxis Rapid Response. Good understanding of functional and technical architecture to support working on data integration skills with multiple source and target systems. Ideally, you'll also have Overall, 4 to 8 years of experiences as SCM planner and responsibilities delivering projects in Supply Chain Management, Planning & Logistics domain. Working experience with Onsite & Offshore delivery model environment is preferred. Engaging with business partners and IT to understand requirements from various parts of an organization to drive the design, programming execution, and UAT for future state capabilities within the platform. Working in a fast-paced and dynamic environment while managing multiple projects and strict deadlines. Good understanding of outsourcing and offshoring, building win/win strategies and contracts with suppliers. What we look for Consulting experience, including assessments and implementations. Functional and technical Experience SCM Planning. Documenting requirements and processes (e.g., Process flows). Working collaboratively in a team environment. Excellent oral and written communication skills. Kinaxis Rapid Response Author certification or Contributor certification will be an added advantage. What working at EY offers At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies - and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a dynamic and creative individual, you will be joining a like-minded team at a leading global technology research and advisory firm, ISG. You will have the autonomy needed to assist clients in making their digital infrastructure faster and more effective. Despite the freedom, you will not be alone as you will be supported by over 1400 teammates from around the globe. Their expertise will guide you to success and keep you on the winning path. This is an opportunity to kickstart your career with a connected team, bound by the value of freedom. Your role will require 5-10 years of recent experience in consulting engagements or with large consulting firms, particularly in the outsourcing industry or managing PMO functions for transformation programs. You should possess significant experience in deal advisory, having advised clients on ITO sourcing transactions or managed deals at service providers. Understanding global corporate large deals practice, cost drivers, and working effectively with service providers will be essential. Your expertise should focus on transformation aspects such as shared services, operational improvement, and outsourcing/offshoring. Additionally, you will be involved in assessing client environments, establishing IT and sourcing strategy, and implementing new age digital technologies in large deals solutions. Your comprehensive knowledge in financial management of global outsourced services and service providers will be crucial. Business development and sales experience, knowledge of outsourcing vendors, and proficiency in German/French are required. The ideal candidate will hold a Bachelor's degree in a technical or scientific field, with an MBA/MS or other advanced degree(s) desirable. Certification in German/French is necessary along with the ability to travel 30% - 40% as per project requirements. Your duties and responsibilities will include participating in large or mega-deal engagements, contributing to advisory teams, and utilizing ISG methodology and tools to support client sourcing initiatives. You will assist in assessments, project plans, vendor research, financial modeling, RFP creation, contract negotiations, and post-selection administrative actions. At ISG, diversity is celebrated and supported for the benefit of employees, clients, and communities. The inclusive environment fosters better work, and ISG is committed to being an equal opportunity workplace. The job scope described may evolve based on business demands, with additional tasks assigned as needed.,
Posted 1 month ago
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