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0.0 - 5.0 years
2 - 4 Lacs
pune
Work from Office
Role & responsibilities - Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Escalate complex issues to senior team members when necessary. Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Contact Person: MANSI SHINDE - 9209721484 Mail ID - mansi.shinde@transcom.com Office Addre...
Posted 2 days ago
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