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1.0 - 6.0 years
3 - 4 Lacs
hyderabad
Work from Office
Role & responsibilities As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. 1. Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication : Clearly explain technical concepts to non-technical users . 2. Product Knowledge: Micros...
Posted 3 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 1 to 5 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations. Job Title : Technical Support Specialist Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1. Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2. Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3. Sign-In Assistance: Help customers with sign-in or sign-up processes. 4. Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6. Download Insta...
Posted 5 months ago
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