Desktop Support /End Point Engineer - L2 support - Remote 24*7 AAR Consultancy

4.0 - 9.0 years

5 - 9 Lacs

Gurugram

Remote

Job Description Job Description: End Point Management Engineer As an End Point Management Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle users onboarding and off boarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing syst...

Posted 5 months ago

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JIRA PMO (Project Management Office)- FTE (Full Time Employee)/ CTC Teliolabs Communication

5.0 - 10.0 years

18 - 25 Lacs

Hyderabad, Pune

Work from Office

Job Description A "PMO with Jira experience would typically involve managing project portfolio data and reporting within a Project Management Office (PMO) environment, leveraging advanced knowledge of Jira to track project progress, identify risks, and provide key insights to stakeholders, requiring strong analytical skills and the ability to configure and maintain Jira workflows to optimize project visibility across teams Roles & Responsibilities Tracking & managing JIRA project activities Knowledge of setting up a project in JIRA i.e. defining project, workflow, issue type and fields pertaining to it. Mass Uploading/Creating various issue types such as Epics, User stories, Subtasks etc. on...

Posted 6 months ago

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