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2.0 - 4.0 years
2 - 4 Lacs
noida
Work from Office
Role & responsibilities Onboarding Employee Records & Documentation Payroll & Compliance Performance Management Employee Engagement & Relations Training & Development Policies & Procedures Exit & Offboarding Preferred candidate profile
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
gandhinagar, ahmedabad
Work from Office
Manage full life-cycle recruiting Conduct E-interviews and coordinate with hiring managers. Use social media & job portals for effective candidate sourcing. Build strong candidate pipelines and ensure smooth hiring process. Required Candidate profile 1-2 years of full-cycle recruitment experience. Excellent communication, interpersonal & networking skills. Experience with e-interviewing & recruitment platforms.
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
chennai
Work from Office
Job Brief: We are seeking a dedicated HR professional to manage the complete employee lifecycle from onboarding to exit. The ideal candidate will oversee daily HR operations, including onboarding formalities, employee confirmation, grievance handling, documentation, and separations. You will also assist with change management and OD initiatives alongside HR leadership, maintain HR metrics and databases, and provide regular updates on internal issues, projects, and deadlines. Additionally, you'll guide employees on performance management, talent development, policies, practices, and HR tools. Technical Proficiency: - Excellent working knowledge of MS Office and database maintenance - Flexibility to work in different shifts - Willingness to accept additional responsibilities as needed - Good MIS skills Roles & Responsibilities: - Facilitate onboarding processes to ensure new hires are welcomed and integrated smoothly - Maintain HR records and ensure confidentiality - Foster positive employee relations to enhance the employee experience - Develop and implement HR process improvements for efficiency - Handle end-to-end background verification for new employees - Ensure collection and verification of all mandated documents prior to joining Competencies for the Job: - Conflict resolution - Time management - Record management - Analytical skills - Interpersonal skills - Business acumen Candidate Requirements: - Candidates should be within 10-15 km of the work location - Immediate joiners or those who can join within 15 days are preferred If you meet these qualifications and are ready to contribute to a dynamic HR environment, we encourage you to apply! Mandatory Key Skills: HRIS Management,Employee Relations,Process Improvement,Excel,Benefits Administration,Salary processing,Employee Onboarding,HR Operation, HR Shared services, HR Operations
Posted 1 week ago
2.0 - 7.0 years
7 - 17 Lacs
bengaluru
Work from Office
Night shifts Domestic & US recruitment Talent identification – check internal pool & map candidates End-to-end recruitment (sourcing to offer generation) IT & Non-IT hiring Internal sourcing and closure ownership
Posted 1 week ago
2.0 - 5.0 years
2 - 3 Lacs
mumbai suburban
Work from Office
Roles and Responsibilities : Manage end-to-end recruitment process from job posting to onboarding new hires. Conduct background verifications, document verification, and leave management for newly joined employees. Handle exit formalities for outgoing staff members in a professional manner. Ensure timely completion of joining formalities for new joiners by coordinating with various departments.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
bengaluru
Work from Office
Key Roles & Responsibilities: Must have handled post offer engagement activities - Joining formalities document process for new joiners, Induction and Orientation. Maintaining attendance sheet of employees and sharing the same with Payroll team for further processing. Handling and resolving employee grievances. Respond to routine query on HR policies and procedures, payroll inputs & benefits and identify and resolve potential issue raised by employee. Coordinate with internal departments (Payroll, IT, Admin) for smooth employee operations. Should have good negotiation/ counselling skill and must be proactive in taking measures to retain employee and control attrition. Conducting Townhall for employees. Responsible for employee feedback survey. Must have basic knowledge of statutory compliance – EPFO Act / ESIC Act/ Bonus Act and CLRA Act and ability to represent client audit. Maintain employee dashboard and ability to share data with various stakeholders within deadlines. Manage end-to-end exit process including resignation tracking, clearance, documentation, and exit interviews. Ensure timely issuance of relieving letters, F&F coordination, and record updating. Qualifications & Skills: Graduate or Postgraduate in Human Resources / Business Administration or related field. Strong knowledge of employee lifecycle processes, statutory compliance, and documentation. Familiarity with HRMS/HRIS platforms. Proficient in MS Office (Excel, Word, PowerPoint). Strong interpersonal and communication skills. Detail-oriented, organized, and able to handle high volumes with accuracy.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
pune
Work from Office
Position: HR Intern - Recruiter Qua: Graduate/ PG - HR Willing to do internship for 3 to 6 months minimum . Having Knowledge in HR Background
Posted 1 week ago
4.0 - 7.0 years
5 - 7 Lacs
pune
Work from Office
General Summary: The HR Specialist will manage the full spectrum of the Employee Life Cycle (ELCM) with a strong focus on UKG Core HRIS. This role ensures accurate employee data management, seamless HR transactions, and compliance across onboarding, records management, probation tracking, performance reviews, and offboarding. You will collaborate with cross-functional teams to deliver a consistent and engaging employee experience across locations. This role ensures seamless HR operational support, maintains accurate records in the HRIS (e.g., UKG), and supports compliance with local labor laws across multiple jurisdictions. The ELCM Specialist will act as a central point of coordination for employee data, document management, and operational reporting. Principal Duties/ Responsibilities: HRIS & Employee Records Management: Onboarding Support Coordinate onboarding logistics and ensure smooth joining experience for new hires. Enter and maintain accurate employee data in HRMS application (UKG) for all life cycle events events, including new hires, promotions, transfers, compensation changes, marital status updates, department/cost center realignments, and exits. Perform quality checks on employee data entries and ensure timely processing of HR transactions. Manage and update information outside UKG as required for local HR needs and compliance. Data Integrity & Compliance Safeguard employee data integrity and security in line with data protection regulations; ensure HR records are audit-ready. HR Documentation Maintain a structured digital document repository for all employment-related records. HR Letters & Certificates – Generate and issue official HR letters, including confirmation, transfer, increment, promotion, address proof, visa letters, and salary certificates. Contracts & Agreements – Support HR documentation processes, including employment agreements, addendums, and contract renewals. Tracking probationary & recoveries. Prepare and maintain dashboards and reports on onboarding, attrition, headcount, confirmation, and employee movement. Support the Rewards & Recognition (R&R) program by tracking nominations, issuing awards, and coordinating communications. Provide data-driven insights and reports to HRBPs and leadership for decision-making. Analyze exit trends and share key takeaways for employee retention strategies. Coordinate performance review cycles: timeline communication, HRIS tracking, and system updates. Track career development milestones and support HRBPs in identifying employee growth opportunities. Partner with the broader HR team to ensure consistent, inclusive, and engaging employee experiences. Identify process gaps and recommend enhancements to improve efficiency and employee experience. Collaborate with global and regional HR teams to implement best practices and standardized processes. Qualifications & Skills: Bachelor's degree in Human Resources, Business Administration, or a related field. 4- 6 years of experience in HR operations or employee life cycle management. Hands-on experience with UKG Core HRIS or similar enterprise HR platforms. Excellent attention to detail with strong organizational and documentation skills. Proficient in Excel, dashboards, and reporting tools. Knowledge of HR compliance practices and labor laws in India and/or the Philippines. Strong interpersonal and communication skills. Interested candidates can share resume - Jitendra.Pandey@cotiviti.com /7350534498
Posted 1 week ago
2.0 - 7.0 years
1 - 3 Lacs
mumbai suburban
Work from Office
Job Title: HR Executive Location: Andheri West, Mumbai (Only nearby candidates should apply) Work Days: 6 days a week Preference: Male candidates Joining : At the ealiest/15days Role Overview We are looking for an energetic HR Executive with a strong focus on recruitment (70%) along with general HR operations (30%). The ideal candidate will play a critical role in driving talent acquisition, managing employee engagement, and supporting HR processes. Key Responsibilities Recruitment (70%) Handle end-to-end recruitment process sourcing, screening, interviewing, and onboarding. Coordinate with hiring managers to understand job requirements. Manage job postings across portals, professional networks, and referrals. Build a strong talent pipeline for current and future hiring needs. Ensure smooth onboarding and induction of new employees. Generalist HR (30%) Maintain employee records and HR documentation. Handle attendance, leave management, and basic payroll coordination. Support employee engagement initiatives. Assist in performance management and appraisal processes. Address employee queries and grievances in a timely manner. Requirements Graduate/Postgraduate in HR or related field. 25 years of HR experience with a strong focus on recruitment. Excellent communication and interpersonal skills. Strong networking and sourcing ability. Ability to manage multiple priorities in a fast-paced environment. Must be based in or near Andheri West, Mumbai. Preference: Male candidates who can join immediately. What We Offer Exposure to both recruitment and generalist HR functions. Collaborative work environment with growth opportunities.
Posted 1 week ago
5.0 - 10.0 years
5 - 15 Lacs
mumbai
Work from Office
Roles and Responsibilities Lead and manage end-to-end recruitment lifecycle including job posting, candidate sourcing, resume screening, interview coordination, selection, offer rollout, and onboarding across Corporate, Plant, R&D, and CRO verticals Proactively source high-quality candidates through diverse channels such as job portals, LinkedIn, internal databases, employee referrals, campus outreach, and consultant networks Conduct preliminary screening of resumes and cover letters to shortlist candidates based on role-specific qualifications, regulatory exposure, and pharma domain relevance Own and drive recruitment for assigned positions , ensuring timely closure through structured follow-ups, pipeline tracking, and hiring manager coordination Build and maintain strong partnerships with department heads , hiring managers, and functional leads to understand evolving manpower needs and role specifications Facilitate technical and behavioral assessments , aligning with pharma-specific competencies, GMP awareness, regulatory compliance, and cultural fit Ensure accurate and timely offer generation , documentation handover, and onboarding coordination with HR and compliance teams Maintain and update recruitment dashboards , candidate trackers, and hiring status reports for weekly leadership reviews Collaborate with HR to draft consultant-ready job descriptions , interview scorecards, and onboarding templates Support internship hiring and documentation , including offer letters, completion certificates, and HR communication Monitor and analyze recruitment KPIs such as time-to-fill, source effectiveness, offer-to-join ratio, and attrition trends Ensure compliance with internal SOPs and external regulatory guidelines during hiring and onboarding processes Participate in talent branding initiatives , career fairs, and pharma-specific networking events to build long-term candidate pipelines Coordinate with external recruitment consultants and staffing partners , ensuring alignment with role expectations and documentation standards Contribute to continuous improvement of hiring processes, templates, and candidate experience strategies
Posted 1 week ago
2.0 - 7.0 years
2 - 4 Lacs
mumbai suburban
Work from Office
Role & responsibilities Managing end to end Employee life cycle Recruitment + Operations Preferred candidate profile Minimum 2 years of experience in HR Ops and Bulk recruitment
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
bengaluru
Work from Office
Key Responsibilities: Employee On boarding: Helping with new employee orientations. Assisting with preparing on boarding materials. Ensuring all necessary paperwork is completed. HR Administration: Assisting with maintaining employee records. Updating databases with employee information. Handling general HR inquiries from employees. Training and Development: Supporting the HR team in organizing training sessions or workshops. Assisting in the creation of training materials or schedules. Evaluating training feedback. Employee Engagement: Helping plan and execute employee engagement activities or events. Assisting with surveys or collecting feedback from employees. HR Projects: Supporting HR initiatives such as diversity and inclusion, benefits administration, or employee wellness programs. Conducting research on HR trends or best practices. Opportunities for Growth: provides valuable exposure to the HR industry, helping to build skills that are critical for a future career in human resources. Role & responsibilities Preferred candidate profile
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
hyderabad
Work from Office
We are seeking an experienced Recruiter to lead full-cycle recruitment efforts for Business and G&A positions. In this role, you will partner with hiring managers and cross-functional stakeholders globally to design and execute effective talent acquisition strategies. Youll play a key role in shaping a seamless, inclusive, and high-quality hiring experience that aligns with company goals and values. Key Responsibilities Manage end-to-end recruitment for Business and G&A roles, from role definition to candidate offer acceptance. Partner with business leaders to understand workforce needs and craft strategic hiring plans . Drive an outstanding candidate experience , promoting professionalism, inclusivity, and diversity at every stage. Collaborate with HR, Legal, and Compensation teams to ensure process compliance and operational efficiency . Utilize advanced sourcing platforms and tools (e.g., Ashby, LinkedIn Recruiter ) to identify and attract diverse, high-caliber talent. Advise hiring managers on best practices in interviewing, candidate assessment, and employer branding. Contribute to continuous improvement of recruitment processes, leveraging metrics and market insights. Qualifications Proven experience in full-cycle recruiting within G&A or corporate functions. Strong stakeholder management and communication skills. Demonstrated expertise in sourcing strategies and tools. Ability to manage multiple requisitions and deliver in a fast-paced, global environment . Passion for building diverse, inclusive teams.
Posted 1 week ago
2.0 - 3.0 years
1 - 3 Lacs
hyderabad
Work from Office
We are seeking enthusiastic and driven freshers who are passionate about building a career in recruitment. As a Recruiter, you will be responsible for supporting the end-to-end hiring process from sourcing and screening candidates to coordinating interviews and facilitating onboarding. This role offers an excellent opportunity to learn and grow within the HR and talent acquisition domain. Key Responsibilities: Understand client requirements and analyze job descriptions. Source potential candidates through job portals, LinkedIn, and internal databases. Screen resumes and conduct initial HR discussions with candidates. Schedule and coordinate interviews with clients and candidates. Maintain accurate candidate records and update hiring trackers. Follow up with candidates and share timely feedback after interviews. Assist with offer rollouts, documentation, and joining formalities. Desired Skills & Attributes: Strong verbal and written communication skills. Passionate about recruitment and keen to build a career in HR. Good interpersonal skills with the ability to connect with people. Quick learner with adaptability to fast-paced environments. Ability to multitask and meet deadlines. Basic understanding of job portals such as Naukri, LinkedIn, etc. (training will be provided).
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
hyderabad
Work from Office
We are seeking enthusiastic and driven freshers who are passionate about building a career in recruitment. As a Recruiter, you will be responsible for supporting the end-to-end hiring process from sourcing and screening candidates to coordinating interviews and facilitating onboarding. This role offers an excellent opportunity to learn and grow within the HR and talent acquisition domain. Key Responsibilities: Understand client requirements and analyze job descriptions. Source potential candidates through job portals, LinkedIn, and internal databases. Screen resumes and conduct initial HR discussions with candidates. Schedule and coordinate interviews with clients and candidates. Maintain accurate candidate records and update hiring trackers. Follow up with candidates and share timely feedback after interviews. Assist with offer rollouts, documentation, and joining formalities. Desired Skills & Attributes: Strong verbal and written communication skills. Passionate about recruitment and keen to build a career in HR. Good interpersonal skills with the ability to connect with people. Quick learner with adaptability to fast-paced environments. Ability to multitask and meet deadlines. Basic understanding of job portals such as Naukri, LinkedIn, etc. (training will be provided).
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
hyderabad
Work from Office
We are seeking enthusiastic and driven freshers who are passionate about building a career in recruitment. As a Recruiter, you will be responsible for supporting the end-to-end hiring process from sourcing and screening candidates to coordinating interviews and facilitating onboarding. This role offers an excellent opportunity to learn and grow within the HR and talent acquisition domain. Key Responsibilities: Understand client requirements and analyze job descriptions. Source potential candidates through job portals, LinkedIn, and internal databases. Screen resumes and conduct initial HR discussions with candidates. Schedule and coordinate interviews with clients and candidates. Maintain accurate candidate records and update hiring trackers. Follow up with candidates and share timely feedback after interviews. Assist with offer rollouts, documentation, and joining formalities. Desired Skills & Attributes: Strong verbal and written communication skills. Passionate about recruitment and keen to build a career in HR. Good interpersonal skills with the ability to connect with people. Quick learner with adaptability to fast-paced environments. Ability to multitask and meet deadlines. Basic understanding of job portals such as Naukri, LinkedIn, etc. (training will be provided).
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
navsari
Work from Office
Role overview: The Recruitment Executive will be responsible for managing the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. The role involves building strong talent pipelines, ensuring timely hiring, and supporting organizational growth with the right talent. Key Responsibilities Understand manpower requirements from hiring managers and draft effective job descriptions. Source candidates using various channels (job portals, social media, references, campus drives, agencies, etc.). Screen resumes and conduct initial telephonic/virtual interviews to assess suitability. Schedule and coordinate interviews between candidates and hiring managers. Maintain candidate database and recruitment trackers. Manage end-to-end recruitment cycle from sourcing to offer negotiation and onboarding. Build strong talent pipelines for future hiring needs. Ensure a smooth and professional candidate experience throughout the hiring process. Support employer branding initiatives and campus recruitment activities. Coordinate with internal HR team for background verification and joining formalities. Key Skills & Competencies Strong understanding of recruitment processes and sourcing techniques. Familiarity with job portals (Naukri, LinkedIn, Indeed, etc.) and ATS (Applicant Tracking Systems). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and meet deadlines. Proactive, result-oriented and detail-oriented.
Posted 1 week ago
3.0 - 8.0 years
1 - 5 Lacs
mumbai suburban, mumbai (all areas)
Work from Office
Internal Recruitment & handling consultancy Maintaining Employee Personnel Document file Sourcing from various portals - Naukri / LinkedIn / Indeed Calling Candidates / Line Up of Interviews. Onboarding, Induction & Exit Formality. Recruitment / TA
Posted 1 week ago
4.0 - 5.0 years
4 - 5 Lacs
hyderabad
Work from Office
Complete HR Life-cycle Management - Entry to Exit Strategic HR Initiatives Talent Acquisition On-boarding HR Operations Documentation Policy Formulation Payroll Performance Management Employee Development Employee Engagement Culture Building HR MIS Required Candidate profile MBA HR with 4+ years experience Strong knowledge of HR policies, labor laws, payroll & compliance Excellent communication, interpersonal & decision-making skills Adept in MS Office & HR Management SW Perks and benefits Based on exp in Building Material/Manufacturing
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
chandigarh
Work from Office
We’re Hiring: HR Recruiter (Non-IT) Location: Chandigarh Qualification: Graduate Experience: Minimum 1 Year (Recruitment – Non-IT) Salary: Up to 25,000 (Depends on Interview) Day Shift 6 days working Immediate Joiner
Posted 1 week ago
3.0 - 7.0 years
6 - 10 Lacs
pune
Hybrid
Full time role with MNC. Looking for immediate to Max 1 M Notice period candidates. Role & responsibilities Provide end-to-end HR support for the APAC region (Onboarding, Data Administration, Absence Administration, Exit Management, Benefits Administration, support HR Tools & Systems, and other employee life cycle activities) Invoice Processing Maintain Time and Absence, and must have excellent skills in Excel Communicate effectively both verbally and in written form with APAC employees. Have a strong focus on customer experience improvement KPIs with high attention to time and quality standards Must maintain a high level of confidentiality and adhere to local and global data protection norms. Work collaboratively with other team members within the HR Operations Team to share ideas for the continuous improvement of processes, incl. cooperation with the European Global Centre & Regional Centers / Local Country offices. Preferred to have experience of handling APAC (North and South Asian Countries) with Onboarding process like preparing offer letters, performing background checks with the vendor, coordinating with Manager and Business Area HRs, Register and maintain employees data and personnel files in the core HR system (Oracle HCM) and also monitor all the upstream & downstream data flow. Ensure frequent review/governance on data quality on all HR Systems (completeness and correctness of data). Preferred candidate profile 3-6 years of experience in end-to-end HR Operations Bachelors degree required in a related field Should be willing to work in shifts Experience from a shared services organization supporting several countries will be an advantage Proficiency in the use of the Microsoft Suite is required Meenakshi Dixit Meenakshi.dixit@persolapac.com www.persolkelly.co.in CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy . You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy . and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy . We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com . Click here to find out how you can safeguard yourself from job scams. --------------------------------------
Posted 1 week ago
1.0 - 3.0 years
0 - 2 Lacs
noida, ghaziabad, greater noida
Work from Office
Role and Responsibilities Manage end-to-end IT (Majorly) and Non IT recruitment for permanent roles across various domestic clients. Understand client requirements and develop effective sourcing strategies. Source candidates through job portals, LinkedIn, internal databases, and staffing partners. Screen, evaluate, and shortlist candidates based on technical skills and cultural fit. Coordinate interviews, follow-ups, salary negotiations, offer rollouts, and onboarding. Maintain strong candidate pipelines to fulfill current and future requirements. Ensure timely closures and a high submission-to-selection ratio. Build and maintain positive relationships with clients and candidates. Requirements 23 years of experience in IT recruitment, preferably with internal hiring exposure. Good understanding of various IT technologies and job roles (Developers, QA, DevOps, Support, etc.). Experience in using ATS and sourcing tools like Naukri, LinkedIn, and others. Excellent communication, interpersonal, and stakeholder management skills. Ability to work under pressure and handle multiple requirements simultaneously. Proactive, target-driven, and detail-oriented. Role & responsibilities
Posted 1 week ago
3.0 - 5.0 years
2 - 4 Lacs
gurugram
Work from Office
Location: Gurugram, Onsite setup Role Overview: We are seeking a detail-oriented and proactive Talent Administrator & Coordinator to provide end-to-end administrative support for recruitment and onboarding across India. This role will be based in Gurugram and will support hiring for multiple business functions, ensuring smooth coordination between candidates, hiring managers, and external partners. Key Responsibilities: Manage 250+ hiring requirements annually. Candidate will support 4 functions in India:- Global, IT, R&D and commercial Function. Coordinate interview scheduling for 6 team members in India, including 45 rounds per requisition and candidate engagement activities (e.g., coffee chats). Liaise with team members and internal stakeholders for seamless interview and recruitment coordination. Oversee onboarding activities , including document collection (~50 per hire), checklist management, and ensuring timely submission. End to End Offer Management, including payout details for PAN India hires. Maintain accurate and updated tracking sheets for requisitions, interviews, offers, and onboarding progress. Drive adherence to Turnaround Time (TAT) and ensure effective communication with both hiring managers and candidates. Provide an excellent candidate experience throughout the hiring and onboarding process. Stay flexible and adaptive to business/client needs and dynamic hiring demands. . Education: High school diploma or equivalent require. Proven experience in talent administration, recruitment coordination, or HR operations . Strong Excel/Google Sheets skills for reporting and tracking. Hands-on experience in onboarding activities and documentation management. Familiarity with SuccessFactors or similar HRMS tools is a plus. Excellent coordination, communication, and stakeholder management skills. Smart, proactive, detail-oriented, and organized to manage high-volume hiring. Flexible and adaptable to evolving priorities Experience: Experience in a business or office environment Customer service or administration preferred Exposure: Fluent in English Strong communication skills, verbal and written Demonstrated proficiency with the Microsoft Office suite, including Outlook. Ability to prioritize and organize own work Desire to provide a high level of customer service to colleagues and clients Keen interest in recruitment
Posted 2 weeks ago
4.0 - 10.0 years
6 - 10 Lacs
hyderabad
Work from Office
Overview As a Renewal Manager, you will partner with a book of SMB accounts to deliver renewal contracts in a timely manner. Using leading industry tools such as Salesforce and Clari, you will build quotes with historical account data and insights, as well as negotiate contracts based on customer goals and expectations. With the additional support of cross-functional experts, you’ll ensure high renewal rates, customer satisfaction, and account growth. Responsibilities Owns the renewal experience for assigned accounts to provide a seamless customer service experience Reviews, revises, and delivers renewal quotes to customers Follows a defined process and SLAs for delivery of renewal quote Negotiates renewal commercial terms directly with customers Coordinates and supports growth opportunities tied to a renewal Engages internally for legal, financial, product and/or service concerns with the customer Develops, submits, and manages Renewal Forecast and reports up to management Continuously improve the renewal experience by connecting with clients to determine ongoing satisfaction; provides demonstrated value of iCIMS product services and emphasizes the client’s return on investment Manages the contract renewal process inclusive of affirming and/or reestablishing the value of iCIMS software to all key client stakeholders and presenting our long-term vision as a technology partner Engages with customers to identify growth opportunities and at-risk situations Assesses customer needs and effectively links product value, features/benefits to those needs Develops and maintains current product knowledge and can explain the business value of our offerings Maintains accurate and current records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Consistently ensures that business is always conducted with integrity and that behavior aligns with client core values Understand & deliver iCIMS Standardized practices for Customer Success such as building a recurrent customer engagement with customers, support mutual success plan and business review to ensure customer satisfaction. Leverage Gainsight and analytics platforms to build a deep understanding of customer adoption, data insights, and process while understanding overall account health. Partner internally on the overall customer journey to ensure customer satisfaction. This may include supporting a customer with questions about the solutions, providing best practices, conducting high level walkthroughs, and/or routing questions to the appropriate resource. Support customer understanding of the iCIMS support model and training resources to drive proficiency and self-service capability. Effectively prioritize and manage customer projects, own customer satisfaction by driving accountability and creating positive experience with customers. Qualifications Experience in a customer facing role with accountability for renewals or customer success in a SaaS environment or experience in a talent acquisition role responsible for TA technology stack success. Experience forming relationships at multiple levels of the customer to communicate and negotiate renewal contracts. Ability to prioritize competing requests from customers, partnering internally with key stakeholders to ensure smooth process. Experience working in a sales driven role tied to software negotiation. Ability to use and present data and analytics to build practical insights for customers.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
noida, ghaziabad, greater noida
Work from Office
Role and Responsibilities Manage end-to-end IT (Majorly) and Non IT recruitment for permanent roles across various domestic clients. Understand client requirements and develop effective sourcing strategies. Source candidates through job portals, LinkedIn, internal databases, and staffing partners. Screen, evaluate, and shortlist candidates based on technical skills and cultural fit. Coordinate interviews, follow-ups, salary negotiations, offer rollouts, and onboarding. Maintain strong candidate pipelines to fulfill current and future requirements. Ensure timely closures and a high submission-to-selection ratio. Build and maintain positive relationships with clients and candidates. Requirements 23 years of experience in IT recruitment, preferably with internal hiring exposure. Good understanding of various IT technologies and job roles (Developers, QA, DevOps, Support, etc.). Experience in using ATS and sourcing tools like Naukri, LinkedIn, and others. Excellent communication, interpersonal, and stakeholder management skills. Ability to work under pressure and handle multiple requirements simultaneously. Proactive, target-driven, and detail-oriented. Role & responsibilities Share your CV:- Srishti.shukla@innovationm.com
Posted 2 weeks ago
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