Jobs
Interviews

2321 Offboarding Jobs - Page 45

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. We are looking for a seasoned IT Senior Technical Support Engineer-1 with 5 to 8 years of experience in enterprise IT support, HelpDesk and infrastructure operations. This role requires advanced technical knowledge across device and identity management and IT service management using ServiceNow. The ideal candidate will also bring hands-on experience with cloud platforms and enterprise security solutions such as Zscaler, Okta, and SailPoint. Responsibilities Key Responsibilities: ServiceNow & ITSM Use ServiceNow to manage IT tickets, incident resolution, service requests, and asset lifecycle tracking Maintain accurate and up-to-date inventory using ServiceNow Asset Management AV & Conference Room Support Manage conference rooms and ensure seamless AV functionality using Crestron systems Support executive meetings and virtual events, resolving audiovisual and IT issues proactively Integrate AV tools with Microsoft Teams, Zoom, and other communication platforms Endpoint & Device Management Enrol, manage, and support Windows, macOS, iOS, and Android devices using Microsoft Intune and Jamf Monitor device compliance and health; address non-compliant endpoints Perform remote actions such as device wipe, lock, or reset in the event of loss or compromise Deploy and update enterprise applications across devices Identity & Access Management Create, manage, and de-provision user accounts and groups using Office 365 Admin Center, Exchange, Okta, and SailPoint Configure and manage mailboxes (user, shared, room, resource), including delegation and access permissions Manage guest access and external sharing in collaboration platforms Troubleshoot and escalate Zscaler access issues and device tracing in coordination with security teams Additional IT Support Duties Oversee printer environments, VOIP systems, and CCTV infrastructure Lead IT onboarding and offboarding processes, including hardware, access, and account provisioning Provide Tier 2/3 escalation support for global end-users, ensuring timely and professional resolution Qualifications Required Skills & Experience: 8+ years of experience in IT support, systems administration, or infrastructure engineering Expertise In Cloud services (Azure, AWS) Microsoft Intune, Jamf, Office 365 Admin Center, Exchange Okta, SailPoint, Zscaler ServiceNow (ITSM & Asset Management) Maintain Crestron AV, VOIP, LAN, WAN ensuring high availability and performance. Strong troubleshooting skills across software, hardware, and network layers Ability to manage large-scale device fleets and ensure security compliance Preferred Microsoft Course MCSA/MCSE Required Skills Expert knowledge of Windows Client environment, Microsoft Intune, Office365, Laptop/Desktop Hardware troubleshooting skills. Strong problem-solving, communication, and documentation skills. Preferred Education Qualification: Any Graduation. About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events. Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law. Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Posted 1 month ago

Apply

10.0 - 31.0 years

1 - 2 Lacs

Work From Home

Remote

Job Title: Virtual HR Manager - Small Business Champion Location: Fully Remote About Us: "We are a dedicated provider of comprehensive virtual HR solutions designed exclusively for the unique needs of small business owners.", Our core mission is to empower entrepreneurs and small business leaders by taking the complexities of HR off their plates, allowing them to focus on growth and innovation. We partner closely with our clients, implementing structured HR frameworks and providing day-to-day support to foster compliant, productive, and positive workplaces. The Opportunity: Are You Passionate About Empowering Small Businesses? This isn't just another HR role. We are seeking a truly dedicated Virtual HR Manager whose primary passion and first priority is to support and champion small business owners (SBOs). If you are driven by the desire to make a tangible impact on the success of small enterprises and possess a foundational understanding of HR principles, this role is designed for you. You will be a crucial partner to multiple small business clients, managing their complete end-to-end Hire-to-Retire HR framework. You will guide them through our comprehensive 52-week HR program, ensuring they build solid HR foundations, while also managing their ongoing, day-to-day HR activities. This role is ONLY for candidates who genuinely want to dedicate their HR expertise to helping small businesses thrive. While comprehensive training on our specific methodologies and client management systems will be provided, a mandatory baseline knowledge of core HR functions is essential. Key Responsibilities: Client Relationship Management & SBO Advocacy: Serve as the primary, trusted HR point of contact for a portfolio of diverse small business clients. Build strong, empathetic relationships, understanding the unique challenges and goals of each SBO. Act as a proactive advisor, translating HR best practices into practical, actionable solutions suitable for small business environments. End-to-End HR Lifecycle Management (Hire-to-Retire): Talent Acquisition: Assist clients with job description creation, effective posting strategies, candidate screening, interview coordination, offer negotiation, and background checks, tailored for small business budgets and needs. Onboarding: Develop and implement streamlined onboarding processes to effectively integrate new hires into small, often close-knit, teams. Employee Relations: Provide guidance to SBOs on handling employee inquiries, conflict resolution, disciplinary actions, and performance issues in a compliant and fair manner. Performance Management: Help clients establish simple, effective performance review cycles and feedback mechanisms appropriate for their size and culture. Compliance: Guide clients on fundamental federal, state, and local employment law compliance (e.g., wage & hour, EEO, basic leave laws), handbook essentials, and record-keeping requirements. Compensation & Benefits Administration Support: Assist clients in understanding and administering basic compensation structures and liaising with benefit brokers (Note: Deep benefits design is likely out of scope, focus is on administration and communication). Offboarding: Manage the termination and resignation process, including exit interviews, final pay calculations, and ensuring smooth transitions. 52-Week HR Program Implementation: Systematically guide clients through our structured 52-week HR program, covering foundational HR topics week-by-week. Track client progress, provide necessary resources and templates, and adapt the program elements to individual client needs. Ensure clients understand and implement key HR practices introduced throughout the program. Day-to-Day HR Operations: Respond promptly and effectively to client HR inquiries and requests. Maintain organized and confidential client HR records. Assist with HR administrative tasks as needed for various clients (e.g., generating simple reports, managing HRIS data entry if applicable). Mandatory Qualifications & Skills: Demonstrable Passion for Small Business: This is non-negotiable. Your cover letter must articulate why supporting SBOs is your primary professional motivation. Foundational HR Knowledge: A solid understanding of core HR principles and the employee lifecycle (recruiting, onboarding, basic employee relations, compliance fundamentals, offboarding) is absolutely required. Exceptional Communication Skills: Ability to explain HR concepts clearly and concisely to non-HR professionals (our SBO clients) both verbally and in writing. Empathetic and patient communication style. Strong Organizational & Time Management Skills: Proven ability to manage multiple clients, prioritize tasks effectively, and meet deadlines in a remote environment. Tech Savvy: Proficient with common office software (MS Office/Google Suite) and comfortable learning and using HRIS, ATS, and virtual communication platforms (Zoom, Slack, etc.). High Degree of Autonomy & Proactiveness: Ability to work independently, take initiative, anticipate client needs, and solve problems effectively. Adaptability & Resilience: Comfortable working with diverse clients across various industries and navigating the unique, sometimes resource-constrained, environment of small businesses. Desired Qualifications (Nice-to-Haves): years of experience in an HR Generalist, HR Coordinator, or similar role. Experience working directly with small businesses or in a consulting/client-facing role. Formal HR certification. Experience implementing structured programs or projects. What We Offer: Targeted Training: Comprehensive training on our unique 52-week HR program, client management best practices, and the specific tools we use. Meaningful Work: The opportunity to make a direct, visible impact on the success and sustainability of multiple small businesses. Variety & Learning: Exposure to diverse industries and HR challenges, fostering broad HR expertise. Flexibility: A fully remote working environment. Supportive Culture: Collaboration within a team dedicated to the same mission. Who Should Apply: If you read this description and felt a strong connection to the mission of empowering small business owners, if you see HR as a tool to help these vital enterprises succeed, and if you meet the mandatory requirements – we urge you to apply. This is a unique opportunity to align your HR skills with your passion for supporting the small business community. How to Apply: Please submit: Your resume detailing your HR knowledge and experience. A compelling cover letter that specifically addresses: Why you are passionate about helping small business owners. Why this specific focus makes this role your first priority compared to other HR opportunities. How your foundational HR knowledge makes you a suitable candidate to build upon with our training. We look forward to hearing from dedicated SBO HR Champions who want to work remotely and supporting the clients across. Please note personal laptop and be on camera is mandatory during all the meetings and internal discusisons to make the commnication truly effective.

Posted 1 month ago

Apply

2.0 - 5.0 years

8 - 11 Lacs

Bengaluru

Work from Office

Job Title : The Contingent Workforce Specialist Location State : Karnataka Location City : Bangalore Experience Required : 2 to 4 Year(s) Shift: Day Shift Work Mode: Onsite Position Type: Contract of 1 year VARITE INDIA PRIVATE LIMITED About The Client: An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print. About The Job: The Contingent Workforce Specialist will provide operational support to the Contingent Workforce Program team. Managing daily program activities and will partner closely with internal teams, as well as our managed service provider. You will closely work with a wide range of stakeholders and will manage the overall day-to-day operations of the Contingent Worker Program Provide support for line managers with respect to CW guidelines, policies and procedures Essential Job Functions: Developing relationships with various functions across the organization Bringing a hands-on approach when solving problems Working under pressure in a fast-paced environment Able to manage multiple tasks and meet deadlines Able to continuously improve processes and procedures Demonstrated clear communication skills, both written and verbal ability to communicate Qualifications: 2 - 3 years of contingent workforce, staffing or HR operations experience Solid Excel and PowerPoint skills High learning agility and dealing with ambiguity Workday and Service Now experience preferred Ability to maintain confidentiality, integrity and professionalism Strong critical thinking and problem-solving abilities. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 Regards Anuradha AM- Delivery- VARITE India anuradha.singh@varite.com 9818488446

Posted 1 month ago

Apply

7.0 - 12.0 years

1 - 2 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the worlds largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. As the HR Operations Lead, APAC , you will lead a team of HR Operations Specialists passionate about delivering a seamless and positive employee experience at all levels in the organization. Partnering across HR and other functional teams, you will actively support transformational initiatives and projects aimed at improving global HR workflows and processes. An exciting opportunity to join a dynamic and international team where your contributions will matter. What will you do? Manage a team of two HR Operations Specialists in APAC region: align priorities to business strategy, oversee day-to-day work, provide coaching and manage individual performance & development. Manage the teams work plan: coordinate and allocate work, ensure efficiency and quality assurance and manage continuous improvement projects Lead and oversee all HR operational processes in the employee lifecycle, ensuring alignment with compliance and organizational policies, and provide strategic direction to the team. Oversee and monitor the timely entry and data integrity of employee data to meet established deadlines for key HR processes (on and offboarding, payroll, benefits, etc.). Conduct regular data audits and perform quality checks to ensure accuracy, completion and compliance. Participate in internal and external audits, as required. In partnership with HRBPs, recommend, implement and maintain HR policies and procedures, ensuring compliance with internal guidelines and statutory and/or labor union requirements Ensure team is delivering consistent, efficient and accurate processes throughout all phases of the employee lifecycle, including but not limited to: data entry, time & absence systems, hiring activities, administrative support of benefits, policies compliance, employee file management, offboarding processes and support disciplinaries. Drive operational excellence throughout the employee lifecycle, proactively improving processes, harmonizing workflows and transforming complexity into streamlined practices Understand the strategy and lead change management initiatives, ensuring smooth transitions and minimal disruptions through enablement and effective communications with Global HR Operations and stakeholder groups Liaise with internal departments to coordinate workflows and ensure successful and timely completion of internal procedures. As part of a global team, the role may involve periodic meetings or project work outside local business hours to ensure alignment with international stakeholders. What are we looking for ? Education : Bachelors degree in human resources, Business Administration, or a related field. Experience: Minimum of 7 years in an HR/People Operations role in a multinational environment. Team leadership experience is a must. working with a globally diverse population. Strong hands-on working experience and understanding of employment law requirements, regulations and data privacy guidelines in multiple countries in Asia Pacific. IT Skills: Proficiency in Microsoft Office Suite. Experience with Workday HCM is a must. Language: High level of English is a must, additional languages is highly valued. Soft skills: Leadership Project Management Results-oriented Analytical & Problem Solver Innovative Customer Focus Location : India based flexible in Kolkata, Pune, Chennai or Bangalore area. Who we are? We are a global leader in industrial process and mechanical engineering applications present in 40+ countries. We are continually improving and innovating so the worlds industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe , Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Join the team and let's do great things together!

Posted 1 month ago

Apply

0 years

0 Lacs

Bass, Haryana, India

On-site

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $65,000.00 - $143,750.00 Overview Under the direction of the Associate Director, Learning Engagement, the Instruction Librarian is part of a two-person team with primary responsibility for developing and coordinating a library education/instruction program to support learning in science, social science, and related interdisciplinary programs, as well as for undeclared undergraduates. Key areas of support include curriculum integrated instruction, library workshops, bibliographic management support, supervising and coordinating the Library Peer Mentor program, and working with instructors, Yale faculty, and the Poorvu Center for Teaching and Learning to incorporate library information and learning objectives into syllabi, assignments, and courses. The Instruction Librarian partners with appropriate staff in other YUL units to complete high-impact projects and deliver services, collections, and events. Key partners may be found in Computational Methods and Data, Special Collections, User Experience, Scholarly Communication and Collection Strategy, Areas Studies and Humanities, and the Cushing/Whitney Medical Library. The incumbent will also develop relationships and partnerships with relevant academic departments and programs, as well as university units providing research and learning services. The Learning Engagement group consists of two teams: Instruction and Outreach. Using a shared, user-focused workflow emphasizing efficiency, responsiveness, and adaptability, the group creates and delivers programs that support educational journeys, from onboarding to offboarding and from data to knowledge. Each team member will lend their expertise to programs and services offered by the department. Each librarian will serve as a knowledgeable resource, connecting students, staff, researchers, and community members with relevant collections, services, and experts. Activities are offered across multiple library locations, but primarily occur at Marx Science and Social Science Library and the Anne T. & Robert M. Bass Library. The Instruction Librarian will also work collaboratively with Research Engagement Librarians in the Research Engagement group to contribute instruction, workshops, orientations, and other outreach activities as part of the program coordinated by the Associate Director, Research Engagement. The Instruction Librarian participates in Yale Library planning, committees, and task forces; and engages in campus, regional, and national organizations and collaborative activities. The incumbent is expected to participate in professional activities outside of Yale and to monitor developments and best practices elsewhere to help ensure the excellence of Yale’s research and learning program. Yale Library serves a diverse staff, campus, local, and global community and is deeply committed to advancing its goals for equity, inclusion, and accessibility. This commitment is reflected in our mission, strategic directions, staff values, initiatives, and scholarly activity. To support our goals for staff recruitment, retention, and development, Yale Library invites applications from candidates whose philosophies align with these commitments and who have demonstrated success with supporting diversity and inclusion through their work, service, research, and/or teaching. This position will be assigned a rank of Librarian 1 to Librarian 3 based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://bit.ly/YULRanksPromotions. Required Skills and Abilities 1. Demonstrated excellent oral, written, and interpersonal communication skills. 2. Demonstrated ability to provide creative and innovative learning experiences through the application of appropriate pedagogies and educational technologies. 3. Demonstrated ability to identify, search, and instruct learners in the use of information resources. 4. Demonstrated ability to plan, prioritize, coordinate, and implement projects or programs. 5. Demonstrated ability to work collegially and cooperatively within and across organizations. Principal Responsibilities Provides learning support to students and faculty in academic departments, schools, and programs through consultations, instruction sessions, workshops, and other educational activities. 2. Creates and maintains information resources and learning support tools. 3. Assists with outreach activities in support of learning and raising awareness of information resources. 4. Participates in departmental library research and learning support and collections program planning. 5. Participates in departmental assessment, evaluation, and reporting initiatives. 6. Participates in library system-wide planning, committees, and work groups, and engages in campus, regional and national professional organizations, and collaborative activities. Monitors developments and best practices elsewhere to help ensure the excellence of Yale’s collections and research support services. 7. May be required to assist with disaster recovery efforts. 8. May be assigned to work at any Yale University location. 9. May perform other duties as assigned. Required Education and Experience 1. Master’s degree from an ALA-accredited library school or equivalent degree or other relevant advanced academic degree. 2. Experience teaching in a library or academic setting. 3. Experience designing projects and bringing them to a conclusion in a timely fashion. 4. Experience working collaboratively and independently with varied groups within a complex organization and rapidly changing team environment. Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Posted 1 month ago

Apply

3.0 - 7.0 years

7 - 11 Lacs

Bengaluru

Work from Office

People Operations & Culture Build and manage end-to-end HR processes (recruitment, onboarding, engagement, performance reviews, offboarding). Set up and maintain HR systems that support both agency-style and product-style teams. Champion and evolve Growthclubs culture, ensuring alignment between remote-first execution and high accountability. Hiring & Talent Management Partnering with the team leads to understanding staffing needs for Growthclub Pro and Tantra. Develop job descriptions, lead outreach, run screening and interviews, and manage hiring pipelines. Source high-performing consultants (freelancers, part-timers) for the Pro team, and tech/product/design hires for Tantra. Team Onboarding & Development Design onboarding systems for consultants, full-timers, and cross-functional teams. Help build team documentation and standard operating procedures for seamless integration into projects. Implement training and growth plans, especially for junior team members or interns transitioning into full-time roles. Performance & Compliance Build and own performance review frameworks aligned with company goals and individual OKRs. Manage contracts, legal documentation, NDAs, and compliance (especially across contractors and remote hires). Track and improve team satisfaction through structured feedback loops and engagement practices. Cross-functional Collaboration Work closely with the Founders, Delivery Leads, and Product team to ensure team efficiency and alignment. Support internal project management, meeting cadences, and hiring for micro-agency pods or sprint-based teams.

Posted 1 month ago

Apply

5.0 years

0 Lacs

Ahmedabad, Gujarat, India

Remote

Location: Remote Experience Required: 4–5 Years in SAP SuccessFactors, 3–5 Years in HR Functional Domain Job Type: Full-Time Job Summary: We are looking for an experienced SAP SuccessFactors Consultant to join our team and lead/support end-to-end HR digital transformation initiatives. The ideal candidate should have a strong functional understanding of HR processes along with hands-on experience in configuring, implementing, and supporting various SAP SuccessFactors modules. Key Responsibilities: Implement and support SAP SuccessFactors modules, including Employee Central , Time Off , EC Payroll , LMS , Onboarding 2.0 , and Offboarding . Manage and support SAP HCM modules such as Personnel Administration , Organizational Management , and Payroll . Design and execute integration strategies between SAP SF and other enterprise systems. Collaborate with business stakeholders to gather requirements and translate them into system configurations. Provide expert-level support for issue resolution, enhancements, and performance optimization. Assist in user training, UAT, and documentation. Participate in project planning, blueprinting, and cutover planning for SF implementations. Required Skills & Experience: 3–5 years of HR functional domain experience with strong business process understanding. 3–5 years of hands-on experience in SAP SuccessFactors implementation and support. Experience in Employee Central , Time Off , EC Payroll , Learning Management System , Onboarding 2.0 , and Offboarding would be added advantage. Strong knowledge of SAP HCM modules : Personnel Administration, Organizational Management, and Payroll. Experience in Integration and Interface design (e.g., with middleware or APIs). Excellent problem-solving, communication, and client interaction skills. Preferred Qualifications: SAP SuccessFactors certifications in key modules. Experience working in global implementation or support environments. Familiarity with Agile or Hybrid project delivery methodologies.

Posted 1 month ago

Apply

6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are a mid-sized IT company based in Pune, seeking a dynamic and experienced HR Business Partner (HR BP) to manage the entire employee life cycle, from pre-onboarding to exit. The ideal candidate will have a strong background in HR practices and processes, excellent communication & problem-solving skills, and proficiency in Microsoft Office 360 and analytics. Key Responsibilities Employee Life Cycle Management: Oversee the entire employee life cycle including recruitment, onboarding, performance management, employee relations, and offboarding. Develop and implement HR strategies and initiatives aligned with the overall business strategy. Conduct onboarding sessions and ensure a smooth transition for new hires. Manage employee exits and ensure all processes are followed for a seamless offboarding experience. Employee Relations: Serve as a point of contact for employees regarding HR-related queries and issues. Resolve employee grievances and provide support to employees in various HR-related topics such as leaves, compensation, and career development. Promote HR programs to create an efficient and conflict-free workplace. MIS and Analytics: Maintain and analyse HR data to identify trends and provide actionable insights to management. Prepare and present detailed reports on HR metrics such as employee turnover, retention rates, and employee satisfaction. Use advanced Microsoft Excel skills for data analysis and reporting. Performance Management: Assist in performance appraisal processes and ensure timely and accurate completion of performance reviews. Provide guidance and support to managers and employees on performance-related issues. Policy Implementation: Ensure compliance with HR policies and procedures. Update and maintain HR policies and procedures as necessary. Communicate and enforce company policies and procedures. Training and Development: Identify training needs and organize training programs to enhance employee skills and knowledge. Support the development and implementation of HR initiatives and systems. Qualifications & Skills Bachelor’s degree in human resources, Business Administration, or related field. Minimum of 6 years of experience in HR Operations with a minimum of 2 yrs as an HR Business Partner. Proven experience in managing the entire employee life cycle. Very good control over multiple HRIS systems Excellent knowledge of HR processes and best practices. Strong interpersonal and communication skills. Ability to handle sensitive and confidential information. Proficiency in Microsoft Excel for data analysis and reporting. Excellent Communication, problem-solving and decision-making skills. Ability to work in a fast-paced environment and manage multiple priorities. Experience in the Global IT industry.

Posted 1 month ago

Apply

0 years

0 Lacs

Tiruvallur, Tamil Nadu, India

On-site

Du möchtest praktische Erfahrungen sammeln und interessierst dich für Personal- und Organisationsentwicklung? Bei uns arbeitest du im Team auf Augenhöhe, gestaltest mit und bekommst einen vielfältigen Einblick in eine zukunftsorientierte Organisation. Deine Aufgaben Du entwickelst und gestaltest digitale Lerninhalte für unser Bildungsportal – z. B. E-Learnings zu verschiedenen Themenkomplexen Du recherchierst, strukturierst und gestaltest mit bei neuen Konzepten, z.B. für Mitarbeiterbefragungen Du organisierst mit: Weiterbildungen, Workshops, Seminare – von der Einladung bis zum Feedback Du bekommst Einblick in strategische Themen: Onboarding, Offboarding, Talentmanagement und viele mehr! Du arbeitest interdisziplinär und mit viel Spielraum für Eigeninitiative – von der ersten Woche an Unser Angebot Einen echten Deep Dive in Personal- und Organisationsentwicklung Ein Team, das dich unterstützt, fördert und ehrlich Feedback gibt Vielseitige Aufgaben statt Routine Einen Beitrag zu einer echten Zukunftsaufgabe: der Verkehrswende Ein zentraler Arbeitsplatz mit bester ÖPNV-Anbindung – und die Möglichkeit, auch mobil zu arbeiten Persönliche Einarbeitung in allen Themenbereichen Dein Profil Du befindest dich im Bachelorstudiengang oder hast es bereits abgeschlossen - idealerweise in einem der folgenden Studiengänge: BWL, Wirtschaftswissenschaften, Personalmanagement, Personal- und Organisationsentwicklung, Psychologie oder einem kommunikativem Studiengang Du hast Interesse an HR-Themen, Kommunikation und organisationalem Denken Du kannst zuhören, mitdenken, mitgestalten Microsoft Office Programme sind dir nicht fremd, digitale Tools machen dir keine Angst Du arbeitest gern im Team und gehst auch mal eigene Wege Du bist neugierig, offen und verlässlich

Posted 1 month ago

Apply

0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! Your Day-to-Day at Sagent: Work as a part of Desktop Support with latest knowledge in ITIL Framework knowledge and Terminologies Record events and problems and their resolution in Service Now Ticketing Tool, also create knowledge base articles. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner. Provide basic and intermediate level troubleshooting, as needed, to support internal associates. Experienced in enrolling devices via Intune / Auto-Pilot. Manage onboarding/offboarding users & inventory management of Hardware. BYOD /corporate setup, MAC OS update, Laptop login issue, MS application Issue, Web and application access issue, Laptop performance issue, Outlook issue, SSO issues on Company devices. Direct unresolved issues to the next level of support personnel or vendor. Apply professional competencies to administrate and optimize the assigned system environment. Setup/Support Printing System and Meeting room collab solutions. We'd love to hear from you if you have: Degree or relevant work experience in same field is a Mandatory. Willing to work on-site and Shifts (General & Noon) Strong passion for technology and a desire to learn and grow in the Desktop/IT support field. Excellent problem-solving skills and the ability to think critically. Eagerness to work in a dynamic, fast-paced environment. Knowledge in Troubleshooting Microsoft 365 applications, Desktop Software’s, GPO Updates, VPN, Network related issues. Knowledge in Active Directory/Entra, JAMF Pro, End Point Central & Hardware Troubleshooting. Automate daily tasks such as system or software installations, security updates Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Posted 1 month ago

Apply

0 years

0 Lacs

Khairatabad, Telangana, India

On-site

Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: Ashutosh Panda Sponsorship Available: No Relocation Assistance Available: No Roles & Responsibilities Provides coaching and consultation to designated client group regarding employee relations and HR matter. Partner closely with both Legal and management to ensure appropriate steps are taken to support business needs, while adhering to all Goodyear policies and country / local laws. Conduct and manage employe relations investigations. Work with management to recommend appropriate follow-up actions, based off investigation outcomes. Own the performance management process including conducting calibration sessions; consulting with designated client group[s] on poor performers and managing performance improvement plans; partnering with Legal and management regarding next steps for associates who do not successfully complete performance improvement plans. Oversee end-to-end HR operations including employee lifecycle management (onboarding, offboarding, HRIS administration) with a focus on accuracy, compliance, and process improvement). Manage the engagement survey process including execution of survey, evaluating results, communications, action plans and follow-up). Reporting from various HRIS sources and associated analytics. Make recommendations from data to drive performance improvement. Develop HR process documentation and methods to communicate/educate managers on proper use of process (for example, recruiting/on-boarding/exit processes, etc). Provide support and partnership to the HR Manager in the deployment of annual HR programs and processes such as talent management, merit, performance reviews, development programs and training. Knowledge, Skills & Experience Required 5 or more years experience, with increasing accountability/responsible for core Human Resource processes(Onboarding, Exit, Performance Management, HR Analytics, Employee Engagement, R&R) Experience investigating, analyzing and solving a myriad of complex associate relations issues, with a balance of process orientation, sense of urgency and attention to detail Experience in delivering results across a full array of Human Resource processes (i.e., recruiting, (internal) talent management, succession planning, compensation, on-boarding and employee relations) Prior experience of working on external surveys (Ex: Great Place to Work). Driving transformation from Manual to Automation Processes (HR Digitalization) – Bring in new tools of processes which is cost effective and beneficial for the Organization. Prior experience of working with Workday. Prior interviewing and talent assessment experience Human Resource experience in a global or multi-site environment Excellent communication skills(Both written and verbal) Knowledge and experience preparing and entering employee data reports. Managing mandatory data file for government reporting. Ability to communicate clearly & effectively with people at all levels and environments; work collabortively within the client group and the HR community Ability to develop, lead & implement projects of varying scope. Excellent listening, communication & presentation skills. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate

Posted 1 month ago

Apply

5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Key Responsibilities Talent Acquisition Improve the speed and quality of hiring across tech and business teams Build an in-house talent acquisition function Work closely with hiring managers to plan workforce needs Set up structured processes for sourcing, screening, and closing candidates Improve employer branding on platforms like Glassdoor and LinkedIn Manage relationships with external recruiters where needed People Operations Oversee onboarding, offboarding, payroll inputs, leave tracking, and compliance Maintain clean and up-to-date HR documentation Automate recurring tasks and improve the efficiency of existing HR processes Implement and manage the HRMS (Keka or equivalent) Culture, Compliance, and Policy Maintain company policies and ensure clear communication Build employee trust while driving accountability and discipline Ensure compliance with labor laws, PF, ESI, POSH, etc. Run surveys and check-ins to understand employee engagement Example Goals You Will Own Time-to-hire under 45 days for business, 60 for tech 100 percent onboarding and benefit setup within 5 working days Monthly people dashboards with 100 percent data accuracy 95 percent offer-to-join conversion 100 percent KPI creation and check-ins across teams Ideal Candidate Persona Has worked in Series A or Series B startups, preferably in B2B SaaS or Fintech Has built a high-performing team from scratch or turned around an underperforming team Not afraid of doing hands-on work, but also able to operate at a strategic level Able to push back on founders when needed, but works closely with them Brings structure, discipline, and reliability to a fast-moving team Strong with hiring and managing people processes, but also understands business needs Good at simplifying things and getting them done without over-complication _____________________________________________________________________________________ Preferred Skills Startup Experience: Prior experience working in a fast-paced, high-growth startup environment is a plus. Strategic Mindset: Ability to think strategically and align HR initiatives with business goals. Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build relationships with employees at all levels. Problem-Solving and Decision-Making Skills: Ability to analyze complex situations and make sound decisions. Passion for People: A genuine passion for creating a positive and supportive work environment. Performance Management: Good expertise in creating a high-performance culture, with a specific focus on OKRs and KPIs management. Labour Law Compliance: Good experience in managing various labour law compliances and staying up-to-date with the latest amendments. ______________________________________________________________________________________ Qualifications Must-Have 5+ years of total experience with 2+ years in a Manager HR role or similar role Strong hiring background across tech and business roles Experience managing or coaching junior HR team members Hands-on with HR tools and systems Deep understanding of Indian labor laws and compliance Good to Have MBA or equivalent Past experience supporting founders or CXOs directly Built or run campus hiring, L&D, or structured performance review systems

Posted 1 month ago

Apply

0 years

0 Lacs

Ayanavaram, Tamil Nadu, India

On-site

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery – campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

Posted 1 month ago

Apply

0 years

0 Lacs

Cochin

On-site

Location: Kochi, Kalamassery Role: HR Intern Duration: 3 Months Key Responsibilities Assist in recruitment and talent acquisition processes Support day-to-day HR operations Sourcing profiles from different platforms Maintain employee records and assist with HR reporting Support the onboarding and offboarding process Perform other HR-related tasks as assigned Requirements Currently pursuing or recently completed a degree in HR, Business Administration, or a related field Strong communication skills (both written and verbal) Good organizational and time management skills Ability to work independently and in a team Candidates from Kochi preferred (both male and female applicants are encouraged to apply) Job Type: Full-time Pay: ₹5,000.00 per month Schedule: Day shift Work Location: In person

Posted 1 month ago

Apply

0 years

0 Lacs

Hyderābād

On-site

Summary Novartis is seeking a highly motivated and experienced Service Manager to join our Technology & Scientific Computing team within the Advanced Quantitative Analysis Department in Global Drug Development. The successful candidate will be responsible for managing both internal IT services and external service providers to ensure the seamless operation of our scientific computing environment. A key aspect of this role is close collaboration with the Product Owner to steer initiatives in a direction that prioritizes the voice of the user, while balancing the organization’s objectives and the platform’s evolving capabilities. The role will collaborate with multiple project teams to drive onboarding, support, feedback, and performance tracking workstreams, all aimed at enhancing user satisfaction, driving adoption, and supporting the platform’s long-term success. About the Role Key Responsibilities: Customer satisfaction : monitor and report the performance of different parts of the organizations and service providers towards the users and stakeholders’ community. Continuous Improvement: Identify opportunities for improving the efficiency and effectiveness of the scientific computing environment, implementing best practices and innovative solutions to increase customers’ satisfaction Service Management: Oversee the delivery of IT services related to scientific computing, ensuring they meet the needs of the Global Drug Development department. Vendor Management: Manage relationships with external service providers, ensuring they deliver high-quality services in line with contractual agreements. Performance Monitoring: Monitor and evaluate the performance of internal and external services, implementing improvements as necessary to maintain optimal service levels. Collaboration: Work closely with internal stakeholders, including scientists and IT professionals, to understand their needs and ensure the scientific computing environment supports their work effectively. Digital Product Model: Work within a digital product model, collaborating with the product team and various project teams to ensure alignment and successful delivery of services. Service Transition: Manage service transition processes to ensure smooth implementation of new or changed services, minimizing disruption and ensuring continuity. Incident Management: Lead the resolution of service-related incidents, minimizing downtime and ensuring timely communication with affected stakeholders. Compliance: Ensure all services comply with relevant regulatory requirements and company policies. Onboarding, offboarding, training: support the users in getting on and off the TSC products and platforms and collaborate with the Product Owners and change, communications and training teams to ensure knowledge content which they own is available and accessible Minimum requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in service management, preferably within a scientific or pharmaceutical environment. Strong understanding of scientific computing and its application in drug development. Excellent vendor management skills, with experience managing external service providers. Strong problem-solving skills and the ability to lead incident resolution efforts. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Knowledge of regulatory requirements related to IT services in the pharmaceutical industry is a plus. Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Development Business Unit Innovative Medicines Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Alternative Location 1 London (The Westworks), United Kingdom Functional Area Procurement Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Posted 1 month ago

Apply

1.0 - 3.0 years

0 Lacs

Hyderābād

On-site

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Practice Operations ID: JR113393 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s Center for Advanced Tax Technology (“CATT”) is a fast-paced, high-energy, collaborative environment that also happens to be one of the fastest growing tax practice groups at RSM. The CATT team is focused on enhancing RSM US and global ability to deliver comprehensive, value-added, and efficient Tax products and services to our clients. It is a dynamic team with professionals of varying backgrounds from tax functional, tax technical, technology development, and product management. The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development, engagement management, tool design, and implementation. JOB SUMMARY The CATT Operations Associate assists in maintaining organizational structure, provides contract management support, and performs routine financial support. The ideal candidate needs to be responsive to the needs of the CATT organization in terms of coordination with HR and Talent Acquisition teams to attract and retain talent, and to ensure prompt review and approval of invoices to ensure proper contracts are defined for timely payments. ESSENTIAL DUTIES HR/Talent Acquisition- related duties: Coordinates with CATT Ops Sr. Associate, CATT Ops Manager, Talent Acquisition, and the External Workforce team for FTE hiring and Contractor onboarding activities (ensures interviews are scheduled and interviewer’s provide feedback on candidate). Assists in scheduling and coordinating interviews with hiring managers, external workforce team, human resources, talent acquisition, and onboarding team members through various channels, including email, phone, chat, and ServiceNow tickets to ensure a seamless onboarding / offboarding process for new team members. Keeps detailed records of interactions for onboarding/offboarding team members, includes working with IT to resolve access issues and updating the CATT Org list in SharePoint. Contract Management / AP / Finance-related duties: Coordinates with USI and US-based Contract Management team to ensure newly executed contracts are sent to AP for upload into Workday; validates the metadata entered in Workday is accurate and maintains the Vendor Master List. Conducts research in the financial system to ensure Tax LOB invoices are properly coded and cross-referenced to the correct contract. Assists with financial report tracking and chargeback models. Other-related duties: Coordinating with Process Product Operations team: Coordinates deactivation of applications that are sunset from CMDB (including informing the Business/Technical Owners to APPROVE the SNOW requests to retire the system). Assists with 3rd party products getting onboarded to SAMpro with the IT Vendor Management team. Gaining knowledge of Tax/CATT Operations teams: Learning financials Learning personnel Identifying opportunities to improve; communicating with teammates and management, as necessary. EDUCATION / CERTIFICATION REQUIREMENTS Bachelor's Degree (preference given to Business or Technology major) JOB REQUIREMENTS 1-3 years of previous experience in an operation, support, or admin role, preferably within a CPA firm. Working knowledge of metrics, processes, systems, and running a world-wide organization within the enterprise environment supporting large scale IT shops. Must be capable of dealing confidently and professionally at executive level and with customers. Prior public accounting experience with mid to large size firm(s) or other professional services experience (preferred). Prior experience working within a national tax role in tax software, processes, or both (preferred). SUCCESSFUL CHARACTERISTICS / SKILLS Problem-solving experience to assess, analyze, troubleshoot, and resolve issues. Analytical skills, attention to detail, and ability to identify trends and patterns, which are the basis for improving operational performance over time. Passion for technology and providing exceptional experiences both internally for our employees and externally for clients and prospects. Bias to action, and ability to succeed in ambiguity. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Posted 1 month ago

Apply

0 years

1 - 1 Lacs

Delhi

On-site

We are seeking a detail-oriented and organized Visa Administrator to manage and streamline the visa and immigration processes for our international employees and business operations. The ideal candidate will possess excellent administrative skills, a strong understanding of visa regulations, and the ability to work effectively with both internal teams and external authorities to ensure compliance with immigration laws. Key Responsibilities: Visa & Immigration Processing: Oversee the application and renewal process for work visas, residence permits, and other immigration-related documents for employees and their dependents. Maintain accurate records of visa and immigration statuses for all employees. Ensure timely and accurate submission of all necessary documentation to immigration authorities. Compliance & Documentation: Ensure compliance with local, national, and international immigration laws and regulations. Monitor changes in immigration policies and advise management on necessary adjustments. Provide documentation and support for government audits and compliance checks. Communication & Coordination: Serve as the primary point of contact for visa and immigration inquiries from employees and external agencies. Work closely with HR, legal, and other departments to ensure smooth onboarding and offboarding of international staff. Coordinate with external visa consultants and immigration lawyers as required. Case Management: Manage complex visa cases, including visa extensions, dependents’ visas, and sponsorship requests. Provide support for emergency or expedited visa requests, ensuring timely processing. Record Keeping & Reporting: Maintain and update databases and records related to visas and immigration status for employees. Prepare periodic reports on visa status, renewals, and compliance issues for internal stakeholders. Employee Support: Guide employees through the visa application process, providing advice and assistance as needed. Assist with relocation processes for international employees and ensure a smooth transition to new locations. Qualifications: Bachelor's degree in any Field. Previous experience in same role is preferred. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficiency in Microsoft Office Suite and familiarity with educational databases. Ability to work independently and as part of a team. Should know about marketing. Sometimes should visit Visa office & for field Work . Perks Travel Allowance will be provided by company. (Males only) Job Timing: 10:00 Am - 07:00 Pm Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Work Location: In person

Posted 1 month ago

Apply

5.0 years

0 Lacs

Mohali district, India

Remote

Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable 3. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred 4. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models 5. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done

Posted 1 month ago

Apply

0 years

1 - 2 Lacs

Mohali

On-site

Role: HR Recruiter/ Coordinator Role Definition: The HR Recruiter is responsible for identifying, sourcing, screening, and shortlisting potential candidates to ensure the organization hires the best talent. The recruiter will utilize various sourcing channels, maintain candidate databases, and coordinate hiring processes efficiently. Responsibilities & Deliverables: Recruiting Quality Candidates: Onboard 10 recruitment consultants for better candidate reach. Utilize online job portals (Naukri, Indeed, etc.) for sourcing candidates. Conduct LinkedIn profile searches for potential candidates. Engage in campus hiring and internship programs. Implement an employee referral program to attract high-quality candidates. Sourcing & Screening Candidates: Develop and maintain a strong candidate pipeline for various roles. Conduct preliminary screenings to evaluate skills, experience, and cultural fit. Schedule interviews and coordinate with hiring managers for the selection process. Maintain an organized candidate database for future hiring needs. Data & Documentation Management: Ensure proper documentation for onboarding and offboarding employees. Maintain recruitment MIS, track hiring progress, and report key hiring metrics. Handle salary, MPS (Monthly Performance Score), and other HR-related records. Skill Development & HR Growth: Conduct competence-based interviews to assess candidate suitability. Develop a skill, knowledge, and motivation framework for HR roles. Ensure role clarity documents are prepared and updated as needed. Job Type: Full-time Pay: ₹15,720.89 - ₹24,232.42 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

Posted 1 month ago

Apply

0 years

2 - 2 Lacs

India

On-site

The HR Manager at Hotel Vijay Park Inn is responsible for Overseeing all aspects of Human Resources Practices and Processes, Ensuring a Positive and Productive Workplace Environment. This role involves Talent Acquisition, Employee Engagement, Compliance with Labor Laws and Aligning HR Strategies with Organizational Goals. Let me know if you need a more detailed description!!! Key Responsibilities: Recruitment and Talent Acquisition Develop and execute recruitment strategies to attract top talent for various roles across the hotel. Screen resumes, conduct interviews, and coordinate onboarding processes. Build relationships with recruitment agencies, colleges, and job portals to ensure a steady pipeline of candidates. Employee Engagement and Retention Create and implement employee engagement programs to boost morale and productivity. Address employee concerns, mediate disputes, and ensure a positive workplace culture. Develop retention strategies to minimize turnover and promote long-term employee satisfaction. Performance Management Design and implement performance appraisal systems and provide constructive feedback to employees. Work closely with department heads to set KPIs and align individual goals with organizational objectives. Training and Development Identify training needs and organize workshops, seminars and other learning programs for employees. Ensure continuous professional development to enhance skills and improve service standards. Compliance and Policy Management Ensure compliance with labor laws, hotel policies and industry standards. Develop, update, and implement HR policies and procedures in alignment with organizational goals. Maintain accurate employee records and manage payroll processes. Workforce Planning and Administration Plan and manage employee schedules and workforce requirements to ensure smooth operations. Oversee employee welfare programs, including insurance, benefits, and other perks. Handle exit interviews and ensure a seamless offboarding process. Qualifications: Bachelor’s or Master’s degree in Human Resource Management, Business Administration or a Related Field. Proven experience as an HR Manager, preferably in the Hospitality Industry. Strong knowledge of Labor Laws, Employee Relations and HR Best Practices. Skills : Excellent interpersonal, leadership and Communication Skills. Ability to handle sensitive and confidential matters with discretion. Proficiency in Payroll Systems and MS Office Suite. Strong Problem-Solving and Decision-Making Skills. Ability to Multitask, Prioritize and Work Effectively under Pressure. Why Join Us? Join Our Team at Hotel Vijay Park Inn..! Hotel Vijay Park Inn in Coimbatore is seeking dedicated and skilled professionals to join our team. If you are passionate about hospitality and providing excellent service, we would love to hear from you. We are hiring for the above position. At Hotel Vijay Park inn, we value dedication, teamwork and a commitment to excellence. Join a team that takes pride in delivering exceptional service and creating unforgettable guest experiences. Salary will be provided according to the market standards and previous drawn salary. How to Apply: Interested candidates can submit their resumes to [hrvijayparkinn@gmail.com] . We look forward to welcoming you to our team!!! Address: Hotel Vijay Park Inn, No.101, Sengupta Street, Ram Nagar, Gandhipuram, Coimbatore, Tamil Nadu - 641 009. Email: hrvijayparkinn@gmail.com Mob: +91-8144 0 9494 1 (Prem Kumar.M) Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund Schedule: Day shift Fixed shift Morning shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Posted 1 month ago

Apply

0 years

5 Lacs

India

On-site

Key Responsibilities: Manage day-to-day operations of staff accommodation facilities. Allocate rooms to staff based on availability and eligibility. Maintain an updated occupancy list and accommodation records. Ensure proper housekeeping, maintenance, and cleanliness of rooms and common areas. Handle staff grievances related to accommodation promptly and professionally. Coordinate with maintenance teams for repairs, pest control, and utility services. Ensure safety and security measures are in place within the premises. Monitor utilities usage (electricity, water, etc.) and control wastage. Prepare and manage the accommodation budget and related expenditures. Conduct regular inspections of the premises and report issues to higher management. Enforce accommodation rules and company policies among residents. Coordinate onboarding and offboarding of employees from accommodation. Ensure compliance with health, hygiene, and government regulations. Job Types: Full-time, Permanent, Fresher Pay: Up to ₹45,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

Posted 1 month ago

Apply

2.0 years

0 Lacs

Trivandrum, Kerala, India

Remote

Job Family IT Management (India) Travel Required None Clearance Required None What You Will Do We are currently seeking an experienced Asset Management Analyst. In this role, you will be responsible for assisting with the day to day administration of our global software portfolio. This position requires someone who has experience in the operational concepts/procedures of IT Software Lifecycle Management. This includes request management, license harvesting as well as partnering with the IT End Point Team for deployments. This also includes keeping the software licensing/subscription data evergreen in the system of record. This role will also act in a back up capacity to the IT hardware asset team in Trivandrum, assisting in onboarding, offboarding and equipment inventory reconciliation. These duties will be performed in a highly professional manner, utilizing great verbal and written communication skills Essential Job Functions Oversee the End User request process for installing approved software packages onto company endpoint devices Assist IT Software Asset Lead to correctly reflect the complete lifecycle of all IT software contracts/licenses/subscriptions in the system of record Assist in the lifecycle management of software contracts, licenses and subscriptions through quoting, PO processing and invoice reconciliation Assist in monitoring the Software Standardization process of vetting new software titles requested for use by company employees Uphold and promote the value of Software asset management policies, processes and procedures within the organization to ensure compliance and reduce risk. Assist in analysis of software usage data for billing and license reclamation purposes Additional Responsibilities Provide support for any software request related incidents in Service Now tool and resolving within SLA Escalate more complex problems or unresolved issues to next level within team Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on software licensing questions Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office (back up capacity) Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) (back up capacity) Address client questions using available information resources Comply with Corporate IT Service Management and Asset Management policies, procedures and directives Recommend process changes as needed to improve service levels Communicate company policies and standards to end users What You Will Need Minimum 2-5 years’ experience with Service Now (Incident, Request, Asset Modules) Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, executives, and IT management. Must be able to work independently and self-directed, and within a team to maintain IT Asset Management coverage and support model Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams, Word and Excel Experience working professionally with customers remotely via phone, chat, email, and in person Strong problem-solving, planning and organizational skills Must be proactive, punctual and be able to multitask efficiently Bachelor’s Degree in Business, Finance or IT related field 3+ Years Experience with Software Asset Management Basic understanding of IT Infrastructure in a Corporate Environment What Would Be Nice To Have 3+ Years Experience with Microsoft Licensing and Portal Administration What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 1 month ago

Apply

5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. Purpose of the Job The Customer Portal & Sample Specialist is tasked with overseeing the customer portal operations and managing the entire sample processing workflow from initiation to completion. This role involves guaranteeing a smooth user experience within the customer portal, ensuring the meticulous maintenance of records, and collaborating with various functions to ensure prompt delivery of samples. Furthermore, the specialist is expected to evaluate portal usage analytics to improve customer interaction, resolve any issues associated with the portal, and deliver outstanding customer service by addressing inquiries and feedback concerning the portal and sample requests. About the job (Job Responsibilities) Execute the order entry process and manage the order fulfillment process, interfacing with both internal and external customers for a given business line with a high level of complexity, ensuring compliance with laws, regulations, and Nouryon procedures. Manage the full lifecycle of the customer portal process to ensure a positive and efficient experience for the business and Customer service, including onboarding, maintenance, offboarding, user access management, and cyber security compliance. ·Receive and process sample orders from customers, the sales team, or internal teams and coordinate with the logistics department to arrange timely shipments. Collaborate with the sales team to convert sample orders into full product orders when applicable and provide feedback to management on trends, customer concerns, and opportunities for process improvements. Assist in the development and updating of sample order policies and procedures, monitor the status of sample orders, and provide updates to stakeholders as necessary. Foster customer relationships and market knowledge to meet unique needs efficiently, maintaining service levels by making independent customer-facing decisions. Coordinate activity at assigned customer accounts, address issues proactively, and implement solutions with a significant level of autonomy. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Differentiate between customer requirements and Nouryon capabilities to choose the best and most cost-effective solution with limited oversight. Support commercial strategies with Nouryon customers and drive client account team concept by servicing Key Accounts at an expert level. Ensure established processes and best practices are utilized, effective process controls are in place, and adherence to processes and service levels is maintained. Adhere to and execute new instructions or pivot on dynamic organizational priorities with flexibility and adaptability. Proactively and independently interface with cross-functional teams such as Business Lines, Sales Teams, Logistics, Planning, Controlling, and Production. Assist in onboarding new Customer Service Representatives (CSRs) by helping with training and knowledge transfer. Handle month-end reporting and engage as a Subject Matter Expert (SME) in cross-functional projects and system testing. Manage automation projects from inception through to successful implementation, ensuring they are delivered on time, and within scope. Key Activities Enter orders into SAP following standard procedures, ensuring accuracy and adherence to company policies. Proactively acknowledge and confirm order status with customers in line with cycle time Key Performance Indicators (KPIs). Perform order processing checks and coordinate internally to resolve any issues that arise. Provide tactful, professional communication consistently, both internally and externally, verbally and in writing. Team Collaboration - Working effectively with other departments (e.g., sales, warehouse, logistics) to ensure smooth order processing Adapt to changing priorities and execute new portal initiatives without compromising operational KPIs. Understanding relevant shipping regulations. Verify that data uploaded to the customer portal is accurate, up-to-date, relevant, and secure, ensuring protection from unauthorized access. Coordinate with inventory and warehouse staff to ensure that sample stock levels are adequately maintained and managed. Perform validation checks to ensure that the uploaded data meets predefined criteria or standards. Develop a comprehensive cost analysis and provide an estimated cost per Full-Time Equivalent (FTE) on an annual basis, obtaining necessary approvals from stakeholders by presenting detailed financial projections and justifications. During the implementation of a new customer portal, verify customer risk assessment forms and ensure compliance with regulatory standards, mitigating potential risks. Review and respond to portal requests in a timely manner. Prepare and present reports on the status of data migration activities to management and key stakeholders. We believe you bring (Education & Experience) Minimum 5-years of work experience, preferably in a relevant professional area. Master or Bachelor level of education Willingness to work flexible hours to meet global time zone requirements Knowledge of SAP Sales & Distribution and Materials Managements Modules required Understanding of order to cash process (SAP, ARIBA preferred) Proficiency in analyzing and interpreting feedback and data to drive improvements. Outstanding communication skills and ability to communicate with various levels and functions within the organization, including global team members Knowledge of CRM Dynamics (preferred) Organization and time management. Has B2B Customer Service experience or been exposed to similar function Strong customer focus and experience in implementing differentiated business rules Analytical and problem-solving skills are required Strong Microsoft office skills (Excel, PowerPoint, Visio, etc.) and other forms of technology related to his/her job; keeps up to date on technological changes; adapts work approach to keep pace with innovations in technology Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn. #WeAreNouryon #Changemakers .

Posted 1 month ago

Apply

0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About role : The Facility & Admin Executive will be responsible for managing and overseeing all aspects of facility maintenance and administrative support to ensure smooth and efficient operations at Soulflower Marol, Mumbai. The role involves coordinating with various departments, managing vendors, ensuring a safe and productive work environment, negotiating with service providers, maintaining government records, and handling visits, travel arrangements, manage and order consumables, pantry consumable & IT systems. Should be pet friendly. Key Responsibilities: Facility Management: • Oversee the maintenance and upkeep of the office premises, including cleaning, repairs, and renovations. • Manage and coordinate with vendors for facility-related services such as security, housekeeping, pest control, and maintenance. • Ensure compliance with health and safety regulations and maintain a safe working environment. • Monitor and manage facility budgets, including utility expenses and maintenance costs. • Manage housekeeping staff , drivers staff , administrative staff, security staff & attendance management. • Managing our office pets. Scheduling doctors appointment, filing the reports of doctors. Administrative Support: • Provide administrative support to the office staff, including managing office supplies, equipment, and furniture. • Coordinate and manage front desk operations, including visitor management and phone call handling. • Organize and schedule meetings, appointments, and travel arrangements for employees and management. • Maintain records and files, ensuring accuracy and confidentiality. Vendor Management: • Identify, evaluate, and negotiate with vendors for office supplies, maintenance services, and other administrative needs. • Manage vendor contracts and ensure timely delivery of services and products. • Conduct periodic reviews of vendor performance and address any issues or discrepancies. Government Records Maintenance: • Ensure that all government records for the office and building are up-to-date and comply with regulations. • Liaise with government agencies and officials for inspections, approvals, and compliance- related matters. • Maintain proper documentation and filing of all regulatory records. Travel & Visits Coordination: • Handle visits and travel arrangements for administrative and office-related work. • Coordinate logistics, including transportation, accommodation, and itinerary planning for office staff and visitors. Event Coordination: • Assist in planning and organizing company events, meetings, and conferences. • Coordinate logistics, including venue arrangements, catering, and transportation. Inventory Management: • Monitor and maintain inventory levels of office supplies and equipment. • Conduct regular audits to ensure proper stock levels and manage procurement processes. General Support: • Assist in the implementation of company policies and procedures. • Provide support for HR-related activities, such as onboarding and offboarding processes. • Handle any other administrative tasks as assigned by the management.

Posted 1 month ago

Apply

3.0 years

0 Lacs

India

Remote

You have to Fill out the form given on the link given below in order to be eligible for job. Here is the Link: To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Job description: This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations. This role acts as a key operations role and will be in the public of Gigabrain Day to Day Duties: Build and maintain long-term relationships with clients. Oversee client milestone – Monitor the 30,60,90 day progress of the client Milestone – Milestone Operations – Brand Management Verify pain points are resolved, discover ongoing pain points Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed. Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys. Recommend improvements to clients’ strategy. Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines. Lead your team to drive strategy and pitch new and innovative ideas. Must make daily social posts (2 hours per week). The link to the social post is to be posted in Slack. Run a weekly podcast (1 hour per week) or join a partner’s podcast. This can also be supplemented with recorded video. Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly. Regularly monitor and report on clients’ performance and ensure goals are met. Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week. Review the following: Design Tiers are being met and have in progress work. Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog, Etc). Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter). Tasks are having actions complete and not continuously pushed back. Brand Manager is progressing on Milestone Tasks. For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate. Roles & Responsibilities ●ClickUp Profiles are consistently getting updated correctly ●Ensure the onboarding process is seamless ●Ensure the offboarding process is seamless (The client offboarding process is appropriately documented and centralized) ●Ensure the team completes training videos when released ●Responsible for the operation of completing Amazon Audits ●Responsible for the operation of the Amazon Assist Desk ●Ensure Amazon PODs understand their churn every month. ●Establish clear communication between Account Managers and clients KPIs ●90% of Amazon Clients need to hit 100% of their ad spend budget ●Less than 7.5% churn per month for entire Amazon department district 1 ●90% of Audits get completed and followed up within 5 business days ●30% of our Active Clients have left a review on Google ●30% of clients are billed for bonuses. ●95% of clients successfully launch within 7 business days of starting with us (Onboarding Call with client, strategy session, internal onboarding call with team, Tasks are assigned) ●1 case studies every quarter ●Less than 20% of client offboarding is negative feedback ●Maintain 150% Margin Per Head Core Values of Gigabrain -Extreme Ownership -Problems are fun and solvable -1% Better Everyday -Accountability -Moral Person -Best Thought Wins -One Life (Lets have impact) -Value in everything you do Qualifications: Desired 3+ years of Amazon Seller Central Experience or comparable knowledge/experience. This means you must know Seller Central inside and out. Everything from flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. We do not require an expert-level understanding of each of these items, but you should be familiar and be willing to learn so you can train staff and best serve our clients. High preference for 2 years of agency experience. There is a strong need to be capable of navigating lots of demands and prioritizing the proper evolving aspects of an agency. 2+ years of management experience. Must have experience with direct reports and management. You should feel comfortable leading a team and helping staff overcome and solve issues. You should have experience in hiring and performance management, and be able to anticipate the needs of the agency. Feel comfortable and excel in a fast-changing environment of an Agency. You should be able to multitask at an expert level and help assure that tasks get completed. Be well versed with workplace tools such as Zoom, Slack, and Clickup (or comparable tools). Excel at and love project management. Be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon. To Summarize: You should know Amazon Seller Central, have Agency Experience or comparable experience, be Comfortable with Technology, be Independent and People Focused, and be passionate about eCommerce sales! Growth Path of Eventual Responsibilities: Taking over bigger projects and tasks which will be more complex and multifaceted that will be beneficial for all departments. A wide range of opportunities to get to know and learn more from people in the Advertising/Marketing industry. Take necessary preparations in handling multiple duties and responsibilities for advancement across the organization. Participation in continuing career development through research and collaboration with the use of latest market trends and research. Have an in-depth cross-functional comprehension of different spectrums of the business. This entails the business/organizational processes, customer needs and wants, and market trends as the basis of Advertising decision-making. Grow into a mentor and advisor to colleagues in various departments which are IT, Advertising, Brand Management, Human Resources, Creatives, and Sales. Establish an excellent reputation in the chosen industry/field. Gigabrain Benefits: This position offers a competitive remuneration salary 401(k) with up to 4% employer match after 12 months of employment Health Benefits (Medical, Dental, and Vision Insurance) will be provided after 90 days of employment Unlimited Paid Time Offs 7 Paid Company Holiday You can have your own amazon selling business and utilize company resources to build your account. We love and encourage entrepreneurs. The majority of employees have their selling accounts. We know precisely the personality of the candidate that will enjoy dominating the work at hand! To save everyone’s time and energy early on, the initial action in the application process is to complete our culture index survey - that will uncover your natural attributes, alongside what you anticipate the job would require. It has now come to an end, you might either be enthusiastic about the role or just too bored, yet no need to think twice as it will just take a few minutes to finish the survey! In order to move to the next round- you MUST fill out this link This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. Working hours: 6 -11 am PST are mandatory, over 4 hours are flexible. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated on purely experience, and you will receive considerable levels of autonomy and ownership over your projects. To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies