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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Job Description: McDonald’s has an exciting opportunity for a Senior Manager, Benefits Delivery (Benefits Lead) role based in our India Global Business Services Office . You will be responsible for operationalizing strategic changes in benefits strategies and programs designed by the PS Total Rewards team. You will oversee the implementation and administration of benefits processes for both the US and IOM segments, ensuring operational excellence and alignment with strategic goals. The candidate is expected to reside within India. Responsibilities: In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to: Strategic Communications & Implementation: Translate strategic changes in benefits programs, policies, and practices from the PS Total Rewards team to the Scaled Services team for implementation Effectively communicate these changes to Benefits Specialists, providing clear guidance and support for seamless execution Team Leadership & Oversight: Manage the daily responsibilities of Benefits Specialists, ensuring alignment with broader organizational objectives and high-quality service delivery Oversee Leave, Separation, and Offboarding activities, ensuring compliance with company policies and regulatory standards Provide coaching and support to team members to build capabilities and foster a culture of continuous improvement Operational Excellence & Process Improvement: Oversee benefits administration activities handled by the Scaled Services team, regularly assessing efficiency and effectiveness Identify and implement process enhancements to optimize workflows, reduce errors, and improve the employee experience Escalation & Issue Resolution: Act as the secondary escalation point for complex or unresolved benefits program issues, ensuring timely and effective resolution or further escalation as required Collaborate with cross-functional teams, including HR, Legal, and external vendors, to address and resolve escalated issues Compliance & Data Management: Maintain accurate and up-to-date records of all benefits-related activities, including vendor contracts, agreements, and system updates Ensure data integrity and confidentiality while complying with federal, state, and international regulations governing benefits administration Qualifications Basic Qualifications: Degree in Human Resources, Business Administration, Total Rewards, or related field; advanced degree preferred Proven experience in roles responsible for talent rewards or benefits delivery Experience operating in large, multi-national corporations in a highly matrixed, complex structure Experience working across many countries and cultures Understands the needs and challenges of global leaders Extensive experience collaborating with and leading global teams across various regions Expert in driving cross-functional initiatives, ensuring organizational objectives are met seamlessly Demonstrated ability to operate as a people manager, leading diverse, complex teams, fostering a culture of innovation and collaboration across global markets Preferred Qualifications: Total Rewards Expertise & Skills Technical knowledge in areas of total rewards, benefits delivery, and HR processes Excellent analytical, problem-solving, and data-analysis skills Ability to write well and communicate effectively across all layers of the organization Knowledge of HR compliance and data privacy regulations Strong business acumen Open to learning new systems and processes Exceptional communication (verbal and written) and interpersonal skills Positive attitude and a willingness to learn; self-starter Strong ability to influence others; able to build and drive a strong business case for people as a growth driver Continuous improvement and growth mindset

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6.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Summary Drive implementation and be the 1st line point of contact responsible for the governance aspect of the Sustainable Finance business in India for Standard Chartered Bank. This includes engagement with internal stakeholders including but not limited to Compliance, Audit, Risk and Legal. The role is focused on driving business performance / results through 1. facilitating the implementation of Bank-wide and Client Coverage initiatives 2. supporting discussions and decision-making at various forums / committees and 3. delivering efficiency, change, and business performance agendas. The role involves a combination of routine, project and ad-hoc work. Specific areas of responsibility will include Responsibilities The Associate Director, SF will have experience in governance in the Banking sector. They will have a knowledge of Sustainable Finance and ESG regulatory developments, supervisory standards and best practices. They will have a passion for Sustainable Finance and be a self-starter and quick learner. They will ensure that the risk control environment in Sustainable Finance at Standard Chartered Bank … is reviewed regularly and all required mitigants are in place. They will be able to relate these risks and mitigants to the wider Sustainable Finance landscape and have a good understanding of Greenwashing risk. They will drive responses to consultations, surveys and be responsible for 1st line implementation of Sustainable Finance related projects including those which are regulatory driven. Strategy Monitor and test Sustainable Finance controls for products offered across CIB for SCB India Work with ESG risk and compliance colleagues to ensure that governance, product governance is carried out in line with Regulatory Requirement/Expectations Work with Audit to support any internal review and to ensure any audit management points are satisfactorily closed out. Business Ensuring that all SF products introduced locally, which form a significant part of the Sustainable Finance corporate plan, have robust risk controls built around them. Liaising with SF Finance to ensure that all SF revenue is reported. Where an automated reporting fix is WIP, ensure that all interim revenue booked is tracked and accounted for. Key Responsibilities Other BPM responsibilities Analysis of cluster, country and segment onboarding & offboarding, performance, risk appetite and strategies to assess fit with CIB strategy Analysis of exit clients and groups that are a poor fit, for various reasons, including segment, profitability, risk, growth potential, geographic fit and other elements of CIB strategy Support for bank change projects to effect changes to organisational structure, client strategy, cost savings, headcount savings, property and infrastructure savings, profitability and other metrics. Ad hoc support for management meetings, including analysis and preparation of papers Engaging with coverage, finance, credit and other key stakeholders for support for investment proposals and BAU asks requiring approval from Coverage head. Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum. Processes. Drive alignment of local processes as much as possible to Group processes Drive implementation of local reporting, ESRM or Net Zero requirements Drive implementation of any regulatory and or risk management requirements (including any localisation of documents, introduction of service level agreements and reporting requirements) Ensure SF adheres to existing operational processes and work to improve or create new operational processes and controls e.g. working closely with Group or local stakeholders on governance for products and SF processes. Ensure that existing controls are implemented and reviewed regularly. People & Talent Drive engagement with Group CSO, Group and local Environmental Social and Reputational Risk, COO Functions, Finance, Compliance, Legal Risk Management Ensure that local product constructs are robust and that local risk controls are adequately implemented Act as internal quality control within SF and ensure control sample testing are done on pureplay clients and SF labelled deals Assist in ensuring all material operational risks are identified, assessed, mitigated, monitored and reported to relevant governance forums Identify areas of risk including regulatory, operational, and other thematic risks for SF products and processes, and then being able to ensure implementation of appropriate controls to mitigate these risks Governance Ensure compliance with the sustainable finance governance structure and environmental and social risk management policies. Challenge improvement of these in alignment with local requirements Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Ability to champion and train other members of staff on SF product governance Support the projects related to product roll outs and Sustainable Finance Governance Develop robust structures to support Sustainable Finance solutions and their respective risk functions Responsible for assessing the effectiveness of the SF team’s arrangements to deliver effective governance, oversight and controls and, if necessary, overseeing changes in these areas Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CEO & the relevant Heads of Client Coverage in the Cluster and Region Regional, Cluster and Country Client Coverage and CIB Management Team Other regional and segment Business Planning Managers CCIB Business Development teams Regional, Cluster and Country Finance Regional, Cluster and Country HR Other Regional Functions (Legal, Risk, and Compliance) CSO Team Other Responsibilities Embed Here for good and Group’s brand and values in Sustainable Finance for India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Ability to independently drive initiatives with minimum hands-on supervision, including with developing partnership opportunities Client-focused with ability to establish and leverage high impact relationships while presenting creative solutions Strong communication and presentation skills, and stakeholder management skills Delivery and execution focused Ability to work with lots of moving parts and complexity Highly skilled in creation of briefing materials, report writing and preparation of presentations Skills And Experience Sustainable Finance Banking products understanding Regulatory Requirements Business Risk Management / Governance Qualifications Minimum graduate degree 6-8 years plus experience in regulated financial institutions with a minimum of 3+ years of experience in risk and controls / governance Experience with dealing with regulators Knowledge of environmental and socials risks and ESRM policies Ability to promote good teamwork, collaboration and management of conflict across stakeholders Ability to independently drive initiatives with minimum hands-on supervision Strong stakeholder management skills Delivery and execution focused Ability to work with lots of moving parts and complexity Highly skilled in creation of reports and presentations About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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170.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Area(s) of responsibility About Us :Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities Candidate must know English, Spanish and Portuguese. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

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19.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About our company: Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are passionate about harnessing the power of data analytics to transform decision-making processes. Our mission is to empower data-driven decisions that contribute to a better world. In our workplace, you will enjoy the freedom to experiment and explore innovative ideas, leading to outstanding client service and value creation. We win as an organization through our core tenets. They include: One Team. One Theme We sign it. We deliver it Be Accountable and Expect Accountability Raise Your Hand or Be Willing to Extend it We are seeking an ambitious HR Operations Intern to support the essential functions of our Human Resources department and contribute to a positive employee experience across various teams. This is an excellent opportunity for those looking to gain hands-on experience in a fast-paced work environment with significant opportunities for learning and professional growth. Responsibilities: Assisting with the monitoring and maintenance of internal HR systems and databases Supporting the documentation and organization of HR-related information Learning about and contributing to the development and implementation of company policies Providing support in managing various stages of the employee experience, from onboarding new hires to processing status changes and assisting with offboarding procedures Gaining foundational knowledge of labor laws and their practical application Collaborating on projects aimed at developing clear and fair company policies Requirements Should have a good verbal and written communication skills A strong understanding of administrative tasks and responsibilities Good analytical and problem-solving abilities The capacity to work independently on assigned tasks, as well as collaboratively within a team environment A keen interest in Human Resources and a desire to learn and grow within the field Benefits Paid Internship. 5 days work from office.

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0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire PMO Professionals in the following areas : Job Description Excellent process knowledge related to including but not limited to Incident, Problem, Change, Configuration management Facilitate support meetings and drive discussions to achieve project goals on timely manner Good understanding of risk management concepts and practices and Track, assess, and mitigate support project risks, issues, and dependencies. Collaborate across service teams to ensure alignment and success of objectives. Identify and implement process enhancements to improve project efficiency and effectiveness. Provide mentorship and guidance to team members on ITSM process Identify training needs and facilitate their implementation for the team. Engage in CMMI/Quality-related activities and initiatives to enhance performance. Monitor and ensure effective utilization of resources as per defined frequency. Maintain control over services through monitoring and controlling measures. Provide support to the senior project manager in various aspects of Service management. Provide regular status reports and communicate progress to internal/external stakeholders as define. Help in executing transition for large/ complex activities. Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. Measure and monitor SLAs; track service levels and analyze impact of SLA on complex processes and deliverables. Should be able to handle onboarding/offboarding activities from client perspective. Should be able to manage - Org Chart, On call roster Customer Focus Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty. Identifies trends and patterns emerging from ticket trends or customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Project Management Basic understanding of project management concepts and terminology. Able to assist with simple tasks such as creating project schedules or monitoring progress. Vision Alignment Create action plan based on Business objectives. Manages all the internal and external issues that may affect the organization's vision, mission and objectives. Leads & directs a strategic planning team to address & outline the future direction of stakeholders (internal/external). Prioritize the work based on stakeholders priority. Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Presentation/Data Analysis/Communication Excellent in verbal and written communication Good in analyzing data patterns and effective identify trends Ability to create effective presentation for client representation At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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0 years

0 Lacs

Haryana

Remote

We’re AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors. News and information are available at www.atkinsrealis.com or follow us on LinkedIn. Our teams take great pride in delivering some of the world’s most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’. We are 270+ talents operating under one Hub; diversified into different process groups - Recruitment, Lifecyle, Offboarding, Service Excellence and Contact Management. We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore. To perform this role successfully, you will be responsible for but not limited to the following: Lead, coach and empower a team of Talent Acquisition advisors/ leads who are responsible for providing end to end recruitment support to the India business. Effectively use talent acquisition data and reporting to monitor and drive compliance and continuous improvement. Provide leadership that fosters an exceptional customer experience and strives to achieving a best-in-class candidate experience. Ensure that the service level agreements and KPI measures are embedded in operational delivery and interpret the data to define, scope and enable continuous improvement measures to be implemented. Ensure effective collaboration across teams and the wider business stakeholders, with specific accountability for enabling increased efficiency and output across HR operational teams and Sourcing. Oversee and deliver a variety of projects aligned to the recruitment strategy and operational excellence. This includes multiple projects at any one time, some owned and delivered by this role, others where a project manager role is required. Be adept at stakeholder management, ensuring clear communication and alignment with all key stakeholders. This involves understanding their needs and expectations and developing effective communication plans to keep them informed and engaged. To success in this role, you’ll need: A bachelor’s degree in business administration, human resources or related discipline. Experience in leading Talent Acquisition function in a mid-size or large multi-national organisation, with experience in delivering recruitment services to one or more regions internationally. Experience in leading a mid-large team with the ability to collaborate and influence stakeholders at all levels, both internally and externally. Proven ability to build rapport, consensus, set and manage clear expectations with team members and client stakeholders. Ability to work hand-in-hand with the Talent Acquisition leadership team and wider teams and business stakeholders, to enable effective prioritisation of improvements that align to the recruitment strategy. Confident, diplomatic and tactful – demonstrating high levels of confidentiality. Resilient and able to work under pressure. Extensive experience in identifying opportunities for transformation and enhancing operational efficiency through continuous improvement and efficient data management. Skilled in utilizing Microsoft Office, Power BI, and Teams, with comprehensive expertise in recruitment platforms like Workday. What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Why work for AtkinsRéalis? We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions. Meeting Your Needs: To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’. Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need. Additional Information: We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

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3.0 years

0 Lacs

Haryana

On-site

India, Haryana Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is versatile people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. Job Description Summary: The role exists to deliver accurate and timely payroll services to the Lonza and Capsugel India. The post holder ensures that payroll preparation and delivery, employee and colleague requests and queries, report completion and record maintenance is completed in accordance with Lonza processes, utilizing the internal and external systems and procedures. The post holder acts with considerable independence, discretion, judgment and initiative in providing timely and accurate information and advice on policies, procedures, administrative and operational issues and collective agreements. Key responsibilities: Manage end-to end payroll processing, reports, records and updates including continuous improvement and automation initiatives. Liaise and manage payroll vendor and internal stakeholders. Perform Workday activities on - hiring, data changes, separation, promotion, transfer. Collect and update employees’ Time and Attendance records in preparation for monthly payroll processing. Ensure timely submission of monthly/quarterly/annual payroll tax returns (e.g. TDS return, professional tax return, etc.). Provide timely resolution of employee queries including queries (e.g. income tax, benefits, perquisites, provident fund, gratuity claims, etc.). Responsible for managing activities occurred during employees’ work life cycle, i.e. prepare offer/transfer/promotion/termination letters, coordinate onboarding and offboarding formalities including new hire orientation, induction programs, confirmation, manage employee benefits, update data changes in HR systems, etc. Responsible for updating and managing employee database in Workday and employees’ personnel files. Manage up-to-date leave database for all employees including manual leave inputs for collective staff. Support Annual Salary Review and bonus payout processes by creating database, issuing letters, etc. Support yearly budgeting process and other processes that requires employee and payroll data. Responsible for monthly site-specific reports (Headcount or payroll related) and statutory reports. Provide necessary audit data to finance and handle/resolve audit queries from time to time. Support local/regional projects, and employee engagement activities from time to time. Perform any other duties as assigned. Key requirements: Bachelor’s / Master Degree (Preferred) with minimum 3 years of relevant experience in SME - Manufacturing end- to end Payroll Processing. Experience in Timekeeping and Attendance recording systems Experience of managing interface with employee unions and exposure to plant based environment is preferred Experience of working in matrix multinational environment. Excellent Communication skills Should be Team Player. Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Reference: R68994

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0 years

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Gurgaon

On-site

About ProcDNA: ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 275+ across 7 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking for: We are seeking a proactive, detail-oriented individual eager to learn and support daily administrative tasks. The ideal candidate should understand basic office procedures, have good communication skills, and manage time well. Proficiency in MS Office (Excel, Word, Outlook) is essential. The intern must be reliable, professional, and able to handle confidential information. Key duties include managing office supplies, supporting meeting logistics, coordinating with vendors, maintaining records, and assisting with travel and internal communication. A willingness to take initiative and work collaboratively is highly valued. What you’ll do: Assist with day-to-day office operations and administrative support tasks Manage and track office supplies and inventory Support vendor communication and follow-ups Assist in organizing internal events, trainings, or celebrations Help with travel bookings and accommodation arrangements Support the onboarding/offboarding process for new employees Provide general assistance to the admin team and other departments as required Must have: Pursuing or completed BBA or any undergraduate degree (preferably in management or commerce) Strong communication skills – both written and verbal Basic knowledge of MS Office (Word, Excel, Outlook) Professional attitude and presentable behavior in the workplace

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0 years

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Pune/Pimpri-Chinchwad Area

On-site

Job Title: People & Culture Manager Location: Pune About BRIOT: BRIOT is a dynamic technology solutions company dedicated to building innovative products that make a difference. As we expand our team, we’re looking for a proactive and people-centric People & Culture Manager to lead our HR initiatives and foster a thriving workplace culture. Job Description: As the People & Culture Manager , you will be responsible for overseeing all aspects of human resources management, ensuring compliance with statutory regulations, supporting employee growth and well-being, and driving a culture of collaboration and high performance. Key Responsibilities: Compliance & Policies: Ensure adherence to statutory compliance requirements, including PF, ESI, and POSH regulations. Update and enforce HR policies and procedures in line with legal and organizational standards. Recruitment & Onboarding: Lead the end-to-end recruitment process—from sourcing and screening to final selection—ensuring a smooth onboarding experience for new hires. Payroll Management: Oversee accurate and timely payroll processing, ensuring compliance with statutory requirements and organizational policies. Employee Engagement & Culture: Foster a positive and inclusive workplace culture. Organize activities, events, and initiatives that promote collaboration, well-being, and employee satisfaction. Performance Management & Appraisals: Define performance metrics for each employee, facilitate performance reviews and appraisals, and provide coaching to support growth and improvement. Employee Relations: Serve as a trusted advisor for employee concerns, addressing issues proactively and fairly. Training & Development: Identify training needs and coordinate programs that enhance employee skills and align with organizational goals. Exit Management: Manage the employee exit process, including conducting exit interviews, knowledge transfer, and offboarding formalities. HR Data & Reporting: Maintain accurate HR records and generate reports to inform leadership decisions. Collaboration: Work closely with department heads and leadership to align HR strategies with business objectives. Qualifications and Skills: Bachelor’s degree in HR, business administration, or a related field (Master’s degree or HR certifications preferred) Proven experience as an HR manager or similar role, ideally in a dynamic, fast-growing environment In-depth knowledge of HR practices, labor laws, and compliance requirements Experience in payroll processing and performance management Excellent interpersonal and communication skills Proactive and adaptable approach to managing diverse HR challenges Ability to foster a culture of collaboration, integrity, and high performance Why BRIOT? Be part of a growing, innovative company driving technology solutions that make an impact Collaborate with passionate, driven teams across the organization Competitive compensation and a culture that values your contributions and well-being If you’re passionate about building thriving workplaces and shaping the future of HR at BRIOT, we’d love to connect with you. Apply now and join our journey to create a culture where everyone can thrive!

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5.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

About HawkVision AI HawkVision AI is a cutting-edge startup revolutionising workplace safety with real-time computer vision AI solutions. Headquartered in the UK and India, we serve global clients by harnessing the power of artificial intelligence to create safer, smarter industrial environments. As we scale, we are looking for a smart, organised, and proactive Office Manager / Administrator to manage our Jaipur office and provide day-to-day support for our India and UK-based leadership and business teams. Office & Admin Manager – Full-Time (On-site, Jaipur) 📍 Location: Jaipur, India 🧑‍💼 Experience: 2–5 years 🕒 Work Type: On-site, Full-time HawkVision AI is looking for a proactive, organised, and people-focused Office & Admin Manager to manage day-to-day operations and help us run a smooth, efficient workplace. This role is ideal for someone who enjoys multitasking, owns their responsibilities, and brings both structure and warmth to an office environment. What You’ll Do Oversee daily office operations — housekeeping, inventory, supplies, vendor coordination, courier, and maintenance Manage office assets (laptops, keys, ID cards), procurement, and local vendor visits Coordinate onboarding/offboarding, workspace setup, and basic HR tasks (attendance, leave, employee records) Support internal team logistics, travel bookings, meetings, and visitor coordination Help organize team events, festivals, and office celebrations Coordinate with outsourced payroll/accounting vendors (for reimbursements, expenses, salary inputs, etc.) Handle outbound calls/emails to schedule follow-ups or demos with warm sales leads Maintain lead trackers and help keep sales calendars updated Assist founders or leadership with basic admin, coordination, or scheduling tasks What We’re Looking For 2–5 years of experience in office admin, HR coordination, or operations Strong communication skills in English and Hindi (verbal & written) Confident making outbound calls and handling email communication Hands-on with Google Workspace (Docs, Sheets, Calendar), Excel, and basic digital tools Highly organized, dependable, and comfortable working independently A positive attitude and willingness to go the extra mile Why Join Us? Be part of a fast-growing AI startup transforming workplace safety Work closely with leadership and gain broad exposure across operations, HR, and sales Help build a collaborative, professional, and fun office environment from the ground up

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2.0 - 4.0 years

0 Lacs

Delhi, India

On-site

About the Role Our India Operations team is the jet fuel creating and maintaining a uniquely dynamic and high-achieving multi-cultural team at the cutting edge of how evidence is used to improve global development programs. This team’s mandate is to attract top talent, play a critical role in managing the growth of our India team, and end-to-end hiring for India positions, create the best place to thrive at work, and build and improve the systems to allow India teammates to maximize their impact potential. A (Senior) Specialist, India Operations will have the opportunity to contribute to the running and growth of an ambitious organization in the social sector. We hope to invest in outstanding professionals who will become the backbone of our flagship India team. We welcome you to submit an application and help us shepherd IDinsight through this unique and exciting period.- The (Senior) Specialist, India Operations role is an amalgamation of people operations, business operations and office administration. A successful candidate will execute the following: Organizational Development Systems (i.e., Policies & Systems): Critically examine and optimize systems that govern how we work, from internal organizational development to our operational processes and systems. These systems include staffing, recruiting, immigration, onboarding and offboarding, people operations, regional policy, safety and security, compliance, and operations strategy. Office Admin: Provide administrative support to manage office, logistics, and immigration support to foreign nationals, handle vendor management, office's budget and expenses, team benefits (such as health insurance), and other support that improves team effectiveness. Executive Support: Provide executive support to the team with multiple tasks such as scheduling meetings, drafting communication, editing documentation, conducting research, etc. Culture: Maintain a culture of mastery, autonomy, and purpose. This includes driving our global culture and values, reviewing and maintaining benefits, team building activities and budgets, and executing employee surveys and improvements to the way we work. Qualifications Bachelor's degree in Business Administration, Human Resources or related discipline 2-4 years of relevant work experience in Operations, HR, Logistics and/ or Org. Building - previous experience in the development/policy sector or consulting firm is an advantage but not limiting if not available Has a Get-things-Done attitude that drives operational excellence through processes and systems. Experience using a PM tool, is advantageous Some working experience building and driving full life cycle hiring initiatives and knowledge of Applicant Tracking System for sourcing, tracking and managing candidates (experience with iCIMS preferred but all ATS experience welcome) Passionate about global development and social impact Ability to work with international, cross-cultural, and diverse teams Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and workstreams High level of conscientiousness and attention to detail – can create multi-stakeholder work plans and finishes work to completion; Strong communicator in multiple fora (written communications, public speaking, teamwork and upward management), including translating complex and multifaceted information into digestible materials Strong desire for professional growth and development, with a track record of openness to give and receive feedback Strong values aligned with IDinsight’s stated values. Fluency in English and Hindi Willingness to put in extra effort when required to meet deadlines Candidates will be evaluated for a Specialist vs. Senior Specialist role based on their qualifications, previous experiences, and performance in the hiring processes. Nuts & bolts Location This position is based in IDinsight’s Delhi, India office. We have a hybrid work culture, and this role requires you to be in office at least 2-3 days a week. Start date We are looking for candidates who can start immediately. Work authorization Only candidates who have valid authorization to work in India. Compensation Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for. We are especially proud of the people-focused benefits we offer, including comprehensive health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work-from-home stipends; a professional development budget; and more. Please note that while we aim to be competitive within the global development sector, we are non-profit and, as such, are usually unable to meet compensation brackets similar to leading private sector organizations. How to apply Please check our careers page to apply for the job. Applications are rolling and considered as they are submitted. The application asks various questions in order for us to get to know you, and requires a CV and cover letter . Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing. More information, including details on I Dinsight’s hiring process and frequently asked questions , can be found online at IDinsight Careers . Any questions should be directed to careers@IDinsight.org.

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Gurugram, Haryana, India

On-site

Oliver Wyman is now looking to hire a Human Capital Operations Intern based in our Gurugram office! Job Overview/ Scope : As a Human Capital Operations Intern, you will provide essential administrative support to the India Human Capital (HC) Operations team across various functional areas. This position offers a valuable opportunity for students or recent graduates to gain practical experience and knowledge in Human Capital operations. Experience: This is an entry-level internship intended for candidates eager to learn about Human Capital functions and operat ions. Duration & Hours: Internship duration: 6 months Working hours: 30-40 hours per week (flexible schedule) Key Responsibilities: Provide administrative support across tasks related to onboarding, offboarding, benefits management, invoice processing, and related HC operations ions.Maintain and update internal trackers, employee files, and records accurately Assist in responding to basic employee inquiries, contributing to issue resolution Support ad-hoc Human Capital related tasks as needed Technical Skills: Proficient written and verbal communication skills in English Strong skills in Microsoft Excel Basic proficiency in Microsoft PowerPoint, Word, and Outlook Skills and Attributes: Strong customer service orientation and effective communication skills Quick learner who responds constructively to feedback Ability to handle confidential and sensitive information with discretion Highly organized with strong attention to detail Capable of managing multiple tasks and meeting deadlines reliably Positive attitude and a collaborative mindset with a commitment to continuous learning and professional growth Eagerness to learn and grow within a dynamic environment.

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2.0 - 7.0 years

10 - 20 Lacs

Noida

Work from Office

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family! We are seeking a highly skilled and experienced IdentityNow Engineer to join our team. As an IdentityNow Engineer, you will be responsible for designing, implementing, and maintaining the identity and access management (IAM) infrastructure. You will collaborate with cross-functional teams to ensure the secure and efficient management of identities, access rights, and application onboarding processes. Looking for notice serving candidates or immediate available. Position: Sailpoint IDN Experience: 2+yrs Location:Noida Or Remote Shift Timing: 1PM to 10PM OR 4PM to 1AM Key Responsibilities: 2 to 4 years of industry experience in Identity and Access Management (IAM). 2 to 4 years of experience in developing, implementing, or architecting information systems. 1 to 2 years of experience with technical architecture, including integrating identity management and access governance software into client infrastructures and applications. Practical experience in using IAM or Access Governance platforms Preferable working knowledge and/or experience with tools such as SailPoint (Identity Security Cloud), ForgeRock, CyberArk, and OutSystems. Understanding and familiarity with operating systems (Windows, Unix, Linux). Relevant experience with programming languages including Java, JavaScript, SQL, and Python. • Required experience in Amazon Web Services (AWS), including services such as EC2, RDS, S3, Route 53, SES, VPC, Security Hub, WAF, AWS ALB or NLB, Secrets Manager, CloudWatch, Lambda and AWS Glue. A bachelors degree in computer science, Cyber Security, Information Security, or a related field is highly recommended

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0 years

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Gurugram, Haryana, India

On-site

About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 275+ across 7 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What We Are Looking For We are seeking a proactive, detail-oriented individual eager to learn and support daily administrative tasks. The ideal candidate should understand basic office procedures, have good communication skills, and manage time well. Proficiency in MS Office (Excel, Word, Outlook) is essential. The intern must be reliable, professional, and able to handle confidential information. Key duties include managing office supplies, supporting meeting logistics, coordinating with vendors, maintaining records, and assisting with travel and internal communication. A willingness to take initiative and work collaboratively is highly valued. What You’ll Do Assist with day-to-day office operations and administrative support tasks Manage and track office supplies and inventory Support vendor communication and follow-ups Assist in organizing internal events, trainings, or celebrations Help with travel bookings and accommodation arrangements Support the onboarding/offboarding process for new employees Provide general assistance to the admin team and other departments as required Must Have Pursuing or completed BBA or any undergraduate degree (preferably in management or commerce) Strong communication skills – both written and verbal Basic knowledge of MS Office (Word, Excel, Outlook) Professional attitude and presentable behavior in the workplace Note: This is a paid internship.Skills: administrative support,communication skills,ms office,time management,excel,administrative,office,organizational skills,communication

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0 years

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Chennai, Tamil Nadu, India

On-site

Position: Intern Department: Human Resources Location: Chennai Office- Onsite Duration: 2-3 months (Immediate Joining) Overview Our Transformational Growth Action Learning Program is designed to bridge the gap between academia and industry by offering students hands-on experience that prepares them for the challenges of tomorrow. Our internship program is structured to provide students with invaluable hands-on experience that equips them for future career success. Participants will engage in impactful projects, allowing them to develop critical skills and gain deep insights into the business world. While this internship is structured as an experiential learning opportunity without monetary compensation, it provides participants with a valuable chance to strengthen their resumes and lay a solid foundation for their careers. The skills and connections gained through this program are intended to serve as a significant stepping stone for students as they pursue their future endeavours. Key Responsibilities Manage and update employee records in the HRMS system Support end-to-end employee lifecycle processes – from onboarding to exit Assist in organizing employee documents and maintaining data accuracy Help with induction processes and coordination of joining formalities Provide support in offboarding documentation and exit formalities Assist with ad hoc HR tasks and projects as needed Skills & Qualifications Pursuing or recently completed a degree in HR, Business, or related field Good attention to detail and organizational skills Basic understanding of HR functions is an advantage Proficient in MS Office and comfortable working with HR systems You need to be- Wildly curious and entrepreneurial Committed to customer success A self-starter invested in your future A persuasive communicator Deeply Analytical Excited about Disruptive Trends Benefits A friendly work environment with an ‘open door’ policy A strong career path with growth opportunities. Be part of a global team that strives for excellence, and fosters an Olympic spirit Feed your intellectual curiosity by collaborating across all levels of the company across the globe Continuous learning and coaching

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0 years

0 Lacs

Kolkata, West Bengal, India

On-site

Work Level : Individual Core : Communication Skills, Result Driven, Disciplined, Responsible Leadership : Building Work Relationships, Working Independently, Responsive Industry Type : Recruitment/Staffing Function : Human Resources Consultant Key Skills : Mass Recruitment,Recruitment,Talent Acquisition,Interviewing,Interviewing Candidates,Screening Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner Key Responsibilities: Assist in end-to-end recruitment (sourcing, screening, scheduling interviews, follow-ups) Support onboarding and offboarding processes Maintain and update employee records and HR databases Assist in organizing HR events, engagement activities, and training sessions Help in drafting HR policies, documents, and communication materials Coordinate with different teams to ensure smooth HR operations Perform other administrative tasks as assigned by the HR Manager Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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3.0 years

0 Lacs

India

Remote

You have to Fill out the form given on the link given below in order to be eligible for job. Here is the Link: To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Job description: This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations. This role acts as a key operations role and will be in the public of Gigabrain Day to Day Duties: Build and maintain long-term relationships with clients. Oversee client milestone – Monitor the 30,60,90 day progress of the client Milestone – Milestone Operations – Brand Management Verify pain points are resolved, discover ongoing pain points Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed. Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys. Recommend improvements to clients’ strategy. Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines. Lead your team to drive strategy and pitch new and innovative ideas. Must make daily social posts (2 hours per week). The link to the social post is to be posted in Slack. Run a weekly podcast (1 hour per week) or join a partner’s podcast. This can also be supplemented with recorded video. Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly. Regularly monitor and report on clients’ performance and ensure goals are met. Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week. Review the following: Design Tiers are being met and have in progress work. Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog, Etc). Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter). Tasks are having actions complete and not continuously pushed back. Brand Manager is progressing on Milestone Tasks. For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate. Roles & Responsibilities ●ClickUp Profiles are consistently getting updated correctly ●Ensure the onboarding process is seamless ●Ensure the offboarding process is seamless (The client offboarding process is appropriately documented and centralized) ●Ensure the team completes training videos when released ●Responsible for the operation of completing Amazon Audits ●Responsible for the operation of the Amazon Assist Desk ●Ensure Amazon PODs understand their churn every month. ●Establish clear communication between Account Managers and clients KPIs ●90% of Amazon Clients need to hit 100% of their ad spend budget ●Less than 7.5% churn per month for entire Amazon department district 1 ●90% of Audits get completed and followed up within 5 business days ●30% of our Active Clients have left a review on Google ●30% of clients are billed for bonuses. ●95% of clients successfully launch within 7 business days of starting with us (Onboarding Call with client, strategy session, internal onboarding call with team, Tasks are assigned) ●1 case studies every quarter ●Less than 20% of client offboarding is negative feedback ●Maintain 150% Margin Per Head Core Values of Gigabrain -Extreme Ownership -Problems are fun and solvable -1% Better Everyday -Accountability -Moral Person -Best Thought Wins -One Life (Lets have impact) -Value in everything you do Qualifications: Desired 3+ years of Amazon Seller Central Experience or comparable knowledge/experience. This means you must know Seller Central inside and out. Everything from flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. We do not require an expert-level understanding of each of these items, but you should be familiar and be willing to learn so you can train staff and best serve our clients. High preference for 2 years of agency experience. There is a strong need to be capable of navigating lots of demands and prioritizing the proper evolving aspects of an agency. 2+ years of management experience. Must have experience with direct reports and management. You should feel comfortable leading a team and helping staff overcome and solve issues. You should have experience in hiring and performance management, and be able to anticipate the needs of the agency. Feel comfortable and excel in a fast-changing environment of an Agency. You should be able to multitask at an expert level and help assure that tasks get completed. Be well versed with workplace tools such as Zoom, Slack, and Clickup (or comparable tools). Excel at and love project management. Be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon. To Summarize: You should know Amazon Seller Central, have Agency Experience or comparable experience, be Comfortable with Technology, be Independent and People Focused, and be passionate about eCommerce sales! Growth Path of Eventual Responsibilities: Taking over bigger projects and tasks which will be more complex and multifaceted that will be beneficial for all departments. A wide range of opportunities to get to know and learn more from people in the Advertising/Marketing industry. Take necessary preparations in handling multiple duties and responsibilities for advancement across the organization. Participation in continuing career development through research and collaboration with the use of latest market trends and research. Have an in-depth cross-functional comprehension of different spectrums of the business. This entails the business/organizational processes, customer needs and wants, and market trends as the basis of Advertising decision-making. Grow into a mentor and advisor to colleagues in various departments which are IT, Advertising, Brand Management, Human Resources, Creatives, and Sales. Establish an excellent reputation in the chosen industry/field. Gigabrain Benefits: This position offers a competitive remuneration salary 401(k) with up to 4% employer match after 12 months of employment Health Benefits (Medical, Dental, and Vision Insurance) will be provided after 90 days of employment Unlimited Paid Time Offs 7 Paid Company Holiday You can have your own amazon selling business and utilize company resources to build your account. We love and encourage entrepreneurs. The majority of employees have their selling accounts. We know precisely the personality of the candidate that will enjoy dominating the work at hand! To save everyone’s time and energy early on, the initial action in the application process is to complete our culture index survey - that will uncover your natural attributes, alongside what you anticipate the job would require. It has now come to an end, you might either be enthusiastic about the role or just too bored, yet no need to think twice as it will just take a few minutes to finish the survey! In order to move to the next round- you MUST fill out this link This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. Working hours: 6 -11 am PST are mandatory, over 4 hours are flexible. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated on purely experience, and you will receive considerable levels of autonomy and ownership over your projects. To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

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3.0 years

0 Lacs

India

Remote

You have to Fill out the form given on the link given below in order to be eligible for job. Here is the Link: To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28433/FP80979V45VI736Z9X and upload your Resume. Job Description: This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations. This role acts as a key operations role and will be in the public of Gigabrain Day to Day Duties: Build and maintain long-term relationships with clients. Oversee client milestone – Monitor the 30,60,90 day progress of the client Complete all client tasks timely Milestone – Milestone Operations – Brand Management Verify pain points are resolved, discover ongoing pain points Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed. Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys. Recommend improvements to clients’ strategy. Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines. Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly. Regularly monitor and report on clients’ performance and ensure goals are met. Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week. Review the following: Design Tiers are being met and have in progress work. Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc). Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter). Tasks are having actions complete and not continuously pushed back. Brand Manager is progressing on Milestone Tasks. For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate. Roles & Responsibilities ●ClickUp Profiles are consistently getting updated correctly ●Ensure the onboarding process is seamless ●Ensure the offboarding process is seamless (The client offboarding process is appropriately documented and centralized) ●Ensure the team completes training videos when released ●Responsible for the operation of completing Amazon Audits ●Responsible for the operation of the Amazon Assist Desk ●Ensure Amazon PODs understand their churn every month. ●Establish clear communication between Account Managers and clients KPIs ●90% of Amazon Clients need to hit 100% of their ad spend budget ●Less than 7.5% churn per month for entire Amazon department district 1 ●90% of Audits get completed and followed up within 5 business days ●30% of our Active Clients have left a review on Google ●30% of clients are billed for bonuses. ●95% of clients successfully launch within 7 business days of starting with us (Onboarding Call with client, strategy session, internal onboarding call with team, Tasks are assigned) ●1 case studies every quarter ●Less than 20% of client offboarding is negative feedback ●Maintain 150% Margin Per Head Core Values of Gigabrain Extreme Ownership Problems are fun and solvable 1% Better Everyday Accountability Moral Person Best Thought Wins One Life (Lets have impact) Value in everything you do Qualifications : Desired 3+ years of Amazon Seller Central Experience or comparable knowledge/experience. This means you must know Seller Central inside and out. Everything from flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. We do not require an expert-level understanding of each of these items, but you should be familiar and be willing to learn so you can train staff and best serve our clients. High preference for 2 years of agency experience. There is a strong need to be capable of navigating lots of demands and prioritizing the proper evolving aspects of an agency. 2+ years of management experience. Must have experience with direct reports and management. You should feel comfortable leading a team and helping staff overcome and solve issues. You should have experience in hiring and performance management, and be able to anticipate the needs of the agency. Feel comfortable and excel in a fast-changing environment of an Agency. You should be able to multitask at an expert level and help assure that tasks get completed. Be well versed with workplace tools such as Zoom, Slack, and Clickup (or comparable tools). Excel at and love project management. Be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon. Experience Level - 0-3 years To Summarize: You should know Amazon Seller Central, have Agency Experience or comparable experience, be Comfortable with Technology, be Independent and People Focused, and be passionate about eCommerce sales! Growth Path of Eventual Responsibilities: Taking over bigger projects and tasks which will be more complex and multifaceted that will be beneficial for all departments. A wide range of opportunities to get to know and learn more from people in the Advertising/Marketing industry. Take necessary preparations in handling multiple duties and responsibilities for advancement across the organization. Participation in continuing career development through research and collaboration with the use of latest market trends and research. Have an in-depth cross-functional comprehension of different spectrums of the business. This entails the business/organizational processes, customer needs and wants, and market trends as the basis of Advertising decision-making. Grow into a mentor and advisor to colleagues in various departments which are IT, Advertising, Brand Management, Human Resources, Creatives, and Sales. Establish an excellent reputation in the chosen industry/field. Gigabrain Benefits: This position offers a competitive remuneration salary We know precisely the personality of the candidate that will enjoy dominating the work at hand! To save everyone’s time and energy early on, the initial action in the application process is to complete our culture index survey - that will uncover your natural attributes, alongside what you anticipate the job would require. It has now come to an end, you might either be enthusiastic about the role or just too bored, yet no need to think twice as it will just take a few minutes to finish the survey! Salary - $500 - $800 PM In order to move to the next round- you MUST fill out this link This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. Working hours: 6 -11 am PST are mandatory, over 4 hours are flexible. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated purely on experience, and you will receive considerable levels of autonomy and ownership over your projects. To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28433/FP80979V45VI736Z9X and upload your Resume. Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

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3.0 years

0 Lacs

India

Remote

You have to Fill out the form given on the link given below in order to be eligible for job. Here is the Link: To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Job description: This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations. This role acts as a key operations role and will be in the public of Gigabrain Day to Day Duties: Build and maintain long-term relationships with clients. Oversee client milestone – Monitor the 30,60,90 day progress of the client Milestone – Milestone Operations – Brand Management Verify pain points are resolved, discover ongoing pain points Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed. Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys. Recommend improvements to clients’ strategy. Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines. Lead your team to drive strategy and pitch new and innovative ideas. Must make daily social posts (2 hours per week). The link to the social post is to be posted in Slack. Run a weekly podcast (1 hour per week) or join a partner’s podcast. This can also be supplemented with recorded video. Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly. Regularly monitor and report on clients’ performance and ensure goals are met. Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week. Review the following: Design Tiers are being met and have in progress work. Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog, Etc). Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter). Tasks are having actions complete and not continuously pushed back. Brand Manager is progressing on Milestone Tasks. For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate. Roles & Responsibilities ●ClickUp Profiles are consistently getting updated correctly ●Ensure the onboarding process is seamless ●Ensure the offboarding process is seamless (The client offboarding process is appropriately documented and centralized) ●Ensure the team completes training videos when released ●Responsible for the operation of completing Amazon Audits ●Responsible for the operation of the Amazon Assist Desk ●Ensure Amazon PODs understand their churn every month. ●Establish clear communication between Account Managers and clients KPIs ●90% of Amazon Clients need to hit 100% of their ad spend budget ●Less than 7.5% churn per month for entire Amazon department district 1 ●90% of Audits get completed and followed up within 5 business days ●30% of our Active Clients have left a review on Google ●30% of clients are billed for bonuses. ●95% of clients successfully launch within 7 business days of starting with us (Onboarding Call with client, strategy session, internal onboarding call with team, Tasks are assigned) ●1 case studies every quarter ●Less than 20% of client offboarding is negative feedback ●Maintain 150% Margin Per Head Core Values of Gigabrain -Extreme Ownership -Problems are fun and solvable -1% Better Everyday -Accountability -Moral Person -Best Thought Wins -One Life (Lets have impact) -Value in everything you do Qualifications: Desired 3+ years of Amazon Seller Central Experience or comparable knowledge/experience. This means you must know Seller Central inside and out. Everything from flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. We do not require an expert-level understanding of each of these items, but you should be familiar and be willing to learn so you can train staff and best serve our clients. High preference for 2 years of agency experience. There is a strong need to be capable of navigating lots of demands and prioritizing the proper evolving aspects of an agency. 2+ years of management experience. Must have experience with direct reports and management. You should feel comfortable leading a team and helping staff overcome and solve issues. You should have experience in hiring and performance management, and be able to anticipate the needs of the agency. Feel comfortable and excel in a fast-changing environment of an Agency. You should be able to multitask at an expert level and help assure that tasks get completed. Be well versed with workplace tools such as Zoom, Slack, and Clickup (or comparable tools). Excel at and love project management. Be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon. To Summarize: You should know Amazon Seller Central, have Agency Experience or comparable experience, be Comfortable with Technology, be Independent and People Focused, and be passionate about eCommerce sales! Growth Path of Eventual Responsibilities: Taking over bigger projects and tasks which will be more complex and multifaceted that will be beneficial for all departments. A wide range of opportunities to get to know and learn more from people in the Advertising/Marketing industry. Take necessary preparations in handling multiple duties and responsibilities for advancement across the organization. Participation in continuing career development through research and collaboration with the use of latest market trends and research. Have an in-depth cross-functional comprehension of different spectrums of the business. This entails the business/organizational processes, customer needs and wants, and market trends as the basis of Advertising decision-making. Grow into a mentor and advisor to colleagues in various departments which are IT, Advertising, Brand Management, Human Resources, Creatives, and Sales. Establish an excellent reputation in the chosen industry/field. Gigabrain Benefits: This position offers a competitive remuneration salary 401(k) with up to 4% employer match after 12 months of employment Health Benefits (Medical, Dental, and Vision Insurance) will be provided after 90 days of employment Unlimited Paid Time Offs 7 Paid Company Holiday You can have your own amazon selling business and utilize company resources to build your account. We love and encourage entrepreneurs. The majority of employees have their selling accounts. We know precisely the personality of the candidate that will enjoy dominating the work at hand! To save everyone’s time and energy early on, the initial action in the application process is to complete our culture index survey - that will uncover your natural attributes, alongside what you anticipate the job would require. It has now come to an end, you might either be enthusiastic about the role or just too bored, yet no need to think twice as it will just take a few minutes to finish the survey! In order to move to the next round- you MUST fill out this link This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. Working hours: 6 -11 am PST are mandatory, over 4 hours are flexible. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated on purely experience, and you will receive considerable levels of autonomy and ownership over your projects. To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28593/YUDAFPC3IYCZRIBI4Z?Source%20Of%20Application=LinkedIn and upload your Resume. Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

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3.0 years

0 Lacs

India

Remote

You have to Fill out the form given on the link given below in order to be eligible for job. Here is the Link: To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28433/FP80979V45VI736Z9X and upload your Resume. Job Description: This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations. This role acts as a key operations role and will be in the public of Gigabrain Day to Day Duties: Build and maintain long-term relationships with clients. Oversee client milestone – Monitor the 30,60,90 day progress of the client Complete all client tasks timely Milestone – Milestone Operations – Brand Management Verify pain points are resolved, discover ongoing pain points Lead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed. Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys. Recommend improvements to clients’ strategy. Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines. Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly. Regularly monitor and report on clients’ performance and ensure goals are met. Perform Account Audits Account Audit and Onboarding Audits Account Audit Checklist Complete Board Review check every other week. Review the following: Design Tiers are being met and have in progress work. Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc). Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter). Tasks are having actions complete and not continuously pushed back. Brand Manager is progressing on Milestone Tasks. For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate. Roles & Responsibilities ●ClickUp Profiles are consistently getting updated correctly ●Ensure the onboarding process is seamless ●Ensure the offboarding process is seamless (The client offboarding process is appropriately documented and centralized) ●Ensure the team completes training videos when released ●Responsible for the operation of completing Amazon Audits ●Responsible for the operation of the Amazon Assist Desk ●Ensure Amazon PODs understand their churn every month. ●Establish clear communication between Account Managers and clients KPIs ●90% of Amazon Clients need to hit 100% of their ad spend budget ●Less than 7.5% churn per month for entire Amazon department district 1 ●90% of Audits get completed and followed up within 5 business days ●30% of our Active Clients have left a review on Google ●30% of clients are billed for bonuses. ●95% of clients successfully launch within 7 business days of starting with us (Onboarding Call with client, strategy session, internal onboarding call with team, Tasks are assigned) ●1 case studies every quarter ●Less than 20% of client offboarding is negative feedback ●Maintain 150% Margin Per Head Core Values of Gigabrain Extreme Ownership Problems are fun and solvable 1% Better Everyday Accountability Moral Person Best Thought Wins One Life (Lets have impact) Value in everything you do Qualifications : Desired 3+ years of Amazon Seller Central Experience or comparable knowledge/experience. This means you must know Seller Central inside and out. Everything from flat files, inventory management, FBA process, reinstatements, case filing, Amazon PPC advertising, brand registry troubleshooting, basic Amazon SEO, Helium10, keyword research, etc. We do not require an expert-level understanding of each of these items, but you should be familiar and be willing to learn so you can train staff and best serve our clients. High preference for 2 years of agency experience. There is a strong need to be capable of navigating lots of demands and prioritizing the proper evolving aspects of an agency. 2+ years of management experience. Must have experience with direct reports and management. You should feel comfortable leading a team and helping staff overcome and solve issues. You should have experience in hiring and performance management, and be able to anticipate the needs of the agency. Feel comfortable and excel in a fast-changing environment of an Agency. You should be able to multitask at an expert level and help assure that tasks get completed. Be well versed with workplace tools such as Zoom, Slack, and Clickup (or comparable tools). Excel at and love project management. Be comfortable taking responsibility for client accounts, conducting client calls, and communicating with clients on a frequent basis to grow their sales on Amazon. Experience Level - 0-3 years To Summarize: You should know Amazon Seller Central, have Agency Experience or comparable experience, be Comfortable with Technology, be Independent and People Focused, and be passionate about eCommerce sales! Growth Path of Eventual Responsibilities: Taking over bigger projects and tasks which will be more complex and multifaceted that will be beneficial for all departments. A wide range of opportunities to get to know and learn more from people in the Advertising/Marketing industry. Take necessary preparations in handling multiple duties and responsibilities for advancement across the organization. Participation in continuing career development through research and collaboration with the use of latest market trends and research. Have an in-depth cross-functional comprehension of different spectrums of the business. This entails the business/organizational processes, customer needs and wants, and market trends as the basis of Advertising decision-making. Grow into a mentor and advisor to colleagues in various departments which are IT, Advertising, Brand Management, Human Resources, Creatives, and Sales. Establish an excellent reputation in the chosen industry/field. Gigabrain Benefits: This position offers a competitive remuneration salary We know precisely the personality of the candidate that will enjoy dominating the work at hand! To save everyone’s time and energy early on, the initial action in the application process is to complete our culture index survey - that will uncover your natural attributes, alongside what you anticipate the job would require. It has now come to an end, you might either be enthusiastic about the role or just too bored, yet no need to think twice as it will just take a few minutes to finish the survey! Salary - $500 - $800 PM In order to move to the next round- you MUST fill out this link This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. Working hours: 6 -11 am PST are mandatory, over 4 hours are flexible. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated purely on experience, and you will receive considerable levels of autonomy and ownership over your projects. To apply for this position, fill up this form: https://forms.clickup.com/9013324406/f/8ckrukp-28433/FP80979V45VI736Z9X and upload your Resume. Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.

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7.0 years

6 - 7 Lacs

Mumbai Metropolitan Region

On-site

About The Role We are seeking a proactive and detail-oriented HR Administrator to support our Human Resources department. The HR Admin will play a key role in maintaining employee records, supporting recruitment and onboarding processes, and ensuring smooth day-to-day HR operations. Key Responsibilities Maintain and update employee records, HR databases, and personnel files. Assist with recruitment activities such as posting job ads, scheduling interviews, and communicating with candidates. Prepare employment contracts, onboarding documents, and new hire welcome kits. Support the onboarding and offboarding processes, including exit interviews and documentation. Manage attendance records, leave applications, and employee benefits administration. Coordinate HR-related communications, meetings, and training sessions. Assist with payroll input, timesheets, and compliance reporting as needed. Ensure HR policies and procedures are up to date and followed. Handle employee queries and provide administrative support to the HR team. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 5–7 years of experience in an HR or administrative role preferred. Strong understanding of HR functions, labor laws, and confidentiality requirements. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software (e.g., BambooHR, Zoho People, etc.). Excellent organizational and time management skills. Strong communication skills and a people-first attitude. Preferred Skills Experience with HRIS or payroll systems is an advantage. Ability to multitask and prioritize tasks in a dynamic work environment. High level of discretion and professionalism. Benefits Competitive salary and performance incentives Learning and development opportunities Supportive and inclusive work environment Skills: communication skills,microsoft office suite,recruitment,hr administration,payroll administration,administrative,employee record management,hr software,human resources,onboarding

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0.0 years

0 - 0 Lacs

Pune, Maharashtra

Remote

We are seeking enthusiastic and proactive HR Interns to support our Human Resources team in various functions. This role offers exposure to key HR operations, including recruitment, onboarding, employee engagement, and HR intern Ideal for candidates in Pune looking to gain experience with organizations located outside Maharashtra. Key Responsibilities Assist in the recruitment process: job postings, resume screening, and interview coordination. Support onboarding and offboarding processes, including documentation and orientation sessions. Maintain and update employee records, ensuring accuracy and confidentiality. Organize employee engagement activities and HR events. Assist in drafting HR policies, reports, and communications. Respond to employee queries related to HR policies, procedures, and benefits. Perform general administrative duties to support daily HR operations.in.indeed.com+4simplyhired.co.in+4easyhrworld.com+4in.indeed.com+5easyhrworld.com+5blog.internshala.com+5 ✅Requirements Pursuing or recently completed a degree in Human Resources, Business Administration, or a related field. Basic understanding of HR functions and labor laws. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to maintain confidentiality and handle sensitive information. Eagerness to learn and adapt in a fast-paced environment.blog.internshala.com+2easyhrworld.com+2devexis.com+2 Perks & Benefits Hands-on experience in various HR functions. Mentorship from experienced HR professionals. Flexible working hours and remote work options. Opportunity to work with diverse teams across different locations. Certificate of completion and potential for full-time employment based on performance. Job Type: Full-time Pay: ₹1,000.00 - ₹2,000.00 per month Schedule: Day shift Work Location: In person

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2.0 - 5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Key Responsibilities Vendor Lifecycle Management : Support the full vendor lifecycle including onboarding and offboarding vendors, ensuring compliance with internal policies and external regulations. Coordination and Collaboration : Work with the Enterprise Risk Management (ERM) team , Risk Domain Leaders , and Vendor Relationship Owners to ensure that all vendor assessments, due diligence, and contract execution align with project risk and procurement strategies. Risk & Compliance Monitoring : Track and monitor vendor risk profiles, ensuring adherence to risk management processes, and helping to address risk issues during the vendor onboarding process. Coupa Integration : Leverage Coupa to manage vendor data, streamline procurement workflows, and ensure system integration between various teams. Reporting & Documentation : Maintain up-to-date records and documentation for all vendor-related activities, including contracts, risk assessments, and compliance reports. Stakeholder Engagement : Serve as a liaison between internal teams and vendors to ensure a smooth and efficient vendor management process. Continuous Improvement : Identify opportunities to optimize the vendor management process, providing recommendations to improve efficiency and compliance. Key Requirements 1. Experience : Minimum of 2-5 years of experience in Vendor Management, Procurement, or related roles. Experience working with risk management teams and understanding of risk-related processes. Coupa experience is a plus. 2. Skills : Strong organizational skills and attention to detail. Excellent communication skills, with the ability to work with cross-functional teams and external vendors. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 3. Knowledge : Understanding of vendor lifecycle processes, risk management frameworks, and compliance requirements. Familiarity with procurement tools such as Coupa , Ariba , or similar platforms is highly desirable. Knowledge of enterprise risk management and relevant best practices. Preferred Skills Experience with vendor relationship management and performance tracking. Understanding of contract management and experience working with legal teams on contract terms. Proficiency in using Microsoft Office (Excel, PowerPoint, Word) and project management tools.

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5.0 years

0 Lacs

Gurugram, Haryana, India

Remote

Department: Tech - IT Location: Gurugram, India Description We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support. To succeed in this role, you’ll need up to 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting. We’re looking for someone who is resourceful, adaptable, and a strong communicator — someone who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations. Key Responsibilities · Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA · Manage and escalate major incidents, ensuring timely communication and resolution · Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management · Provide remote support for end users, including troubleshooting applications and hardware issues · Support Microsoft Teams calls and video conferencing, including investigation of call quality issues · Carry out onboarding and offboarding tasks for employees · Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools) · Contribute to the development and maintenance of IT knowledge base content for both users and IT staff · Monitor and support site-based video conferencing equipment Skills, Knowledge and Expertise Soft Skills: · Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team. · Strong customer service ethos; proactive and team-oriented mindset · Excellent written and verbal communication skills in English · Ability to build strong working relationships at all levels · Flexible, positive attitude with a willingness to take on new challenges · Self-starter with strong problem-solving and time-management abilities · Ability to prioritise and handle multiple tickets effectively Technical skills (Required): · Microsoft Office 365 administration and application support · Windows 11 setup, configuration and troubleshooting · Hardware provisioning and installation · Hands-on experience resolving hardware-related issues · Familiarity with cloud VPNs and basic networking concepts · Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager · Microsoft Teams support and administration · Audio/Visual (AV) hardware experience (e.g., Logitech systems) · Working knowledge of ITSM tools (e.g., Jira Service Desk) Desirable attributes: · ITIL certification or familiarity with the ITIL framework · Awareness of GDPR and ISO 27001 compliance · Microsoft or other IT support certifications Benefits · A fun, informal, collaborative and international work culture · Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals · Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry · Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects Some of the other benefits are: · Medical, Accidental & Term life insurance · Gratuity · Hybrid work culture · Provident Fund Scheme · Fun Friday’s The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. About us From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Interviews: Participate in the recruitment process, conducting interviews and assessing candidates. Recruitment Support: Assist in sourcing, screening, and scheduling interviews with candidates, and support end-to-end recruitment processes. Onboarding & Orientation: Help in onboarding new employees by coordinating orientation sessions and preparing necessary documentation HR Administration: Maintain and update employee records, assist in handling HR documentation, and support various administrative tasks. Learning & Development: Assist in organizing training sessions, webinars, and workshops, as well as tracking employee participation and feedback. Data Management & Reporting: Help maintain HR databases, generate reports, and analyze data to provide insights on HR metrics. Compliance & Policy Adherence: Support compliance with company policies, procedures, and regulatory requirements, ensuring all HR activities align with legal standards. Job Posting: Draft and post job openings on various platforms to attract suitable candidates. Offboarding: Assist in the offboarding process, ensuring a smooth exit for departing employees. About Company: Scoochers is a convenient and affordable way for students to get the extra help they need, We offer flexible scheduling so that tutoring can fit into your family's busy schedule, We also offer a variety of payment options to make it easy for you to budget for tutoring What are the benefits of Scoochers? There Are Many Benefits To Being With Scoochers, Including Improved academic performance: Our students have seen significant improvements in their grades and test scores Increased confidence: Our students feel more confident in their abilities and are more likely to participate in class Reduced stress: Our students experience less stress related to schoolwork One-on-one attention: Our tutors can provide each student with the individualized attention they need Flexible scheduling: We offer flexible scheduling so that tutoring can fit into your family's busy schedule

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