2321 Offboarding Jobs - Page 35

Company Description Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations. Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company. We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail. Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK. Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients. Job Description Global Access Management – Revised Job Description Knowledge on ITIL tools like Service-Now & JIRA with good understanding on Service Catalog, Custom Request & automated approval workflows Maintain SLA based support on users getting appropriate access on the required tools and support the business in an efficient way Knowledge of Identity Management (Active Directory, Enterprise Directory, Single Sign-On). Knowledge of Access Management (lifecycle management - request / review / revoke, Privileged Access Management) Knowledge of user administration, authentication methods, file & group permissions and domain policies. Understanding of concepts like RBAC (Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows Supporting user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc. Knowledge on the GDPR compliance & Group Security Standards. System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping Creation/Support of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc. Knowledge of various network resources available to users like shared drives, SharePoint etc. Basic knowledge on user account administration on windows & SQL servers Excellent Communication and presentation skills Understanding on JML processes like onboarding, move and offboarding users Support on audit requirements Qualifications Any Degree Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job Summary: The HR & Admin will oversee various human resources and administrative tasks, ensuring smooth operations and effective employee support. This role includes managing recruitment processes, maintaining employee records, handling administrative tasks, and supporting a positive workplace environment. Key Responsibilities: A) HR Operations: 1. Manage recruitment activities, including job postings, resume screening, interview scheduling, and conducting preliminary interviews. 2. Administer employee onboarding and offboarding processes, ensuring smooth transitions. 3. Maintain accurate employee records and HR documentation in compliance with legal requirements. 4. Assist with payroll processing, benefits administration, and leave management. B) Employee Engagement and Relations: 1) Organize employee engagement activities such as team-building events, wellness programs, and training sessions. 2) Address employee inquiries and provide guidance on HR policies and procedures. 3) Facilitate the performance review process, ensuring timely feedback and performance documentation. C) Administrative Support: 1. Handle day-to-day office administration, including managing office supplies, vendor coordination, and facility maintenance. 2. Coordinate schedules, meetings, and travel arrangements for management and staff. 3. Ensure smooth functioning of the office environment and address facility-related issues as needed. D) Compliance and Reporting: 1) Ensure adherence to labor laws and company policies in all HR operations. 2) Prepare and present HR and administrative reports, such as attendance, recruitment, and expense reports, for management review. 3) Implement and maintain health and safety protocols to ensure a safe work environment. Required Skills: 1. Bachelor’s degree in Human Resources, Business Administration, or a related field. 2. Minimum of 2 years of experience in HR and administration roles. 3. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software. 4. Strong organizational skills with attention to detail. 5. Excellent written and verbal communication skills. 6. Knowledge of labor laws and compliance. Preferred Skills: 1) Certification in HR (e.g., SHRM-CP, PHR) is an advantage. 2) Familiarity with payroll and benefits administration. 3) Experience in organizing employee engagement activities. 4) Qualifications in office management or secretarial training. Key Competencies: 1. Time Management – Effective prioritization to meet HR and administrative deadlines. 2. Problem Solving – Ability to address challenges in employee relations and office management. 3. Interpersonal Skills – Strong communication and relationship-building with all levels of the organization. 4. Adaptability – Flexibility to handle varied HR and administrative tasks in a dynamic environment. 5. Attention to Detail – Accuracy in managing records, documents, and reports. 6. Confidentiality – High level of discretion when handling sensitive information. Job Types: Full-time, Internship Contract length: 3 months Pay: From ₹6,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Velachery, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person

We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: A dedicated and detail-oriented professional with a passion for optimizing HR operations and processes. You thrive in dynamic environments and excel in managing employee lifecycle transactions, from onboarding to offboarding. With a minimum of 3-5 years of experience in People (HR) operations, you are well-versed in HRIS administration, particularly with tools like SuccessFactors or similar employee central systems. Your exceptional organizational skills, resourceful problem-solving abilities, and strong communication skills make you a valuable partner to stakeholders. You hold a BA/BS degree and have experience with ServiceNow, Microsoft Office suite, and project management tools. You are proactive, reliable, and committed to enhancing HR practices to benefit the organization. What You will Be Doing: Collaborate with global cross-functional stakeholders to deliver relevant and impactful HR operation solutions. Accurately perform employee lifecycle transactions/processes, including onboarding, offboarding, transfers/job status changes, time keeping, time off and leave, and extended workforce management in India and APAC. Recommend, design, and draft employee lifecycle processes and procedures to enhance and optimize existing HR practices. Be a trusted resource for HR systems, data, and process knowledge to interpret and analyze processes for driving HR operation enhancements. Create, execute, and support delivery of various projects to standardize and strengthen HR practices across the organization. Support new module roll-out and optimization initiatives to improve HR operations. The Impact You Will Have: Streamline HR operations to improve efficiency and accuracy in employee lifecycle management. Enhance the employee experience by ensuring seamless onboarding, offboarding, and other HR processes. Contribute to the continuous improvement of HR practices and systems, benefiting the entire organization. Build strong relationships with stakeholders by providing reliable and effective HR solutions. Support the successful roll-out of new HR modules and initiatives, driving organizational growth and innovation. Ensure compliance with HR policies and procedures, maintaining high standards of operational excellence. What You will Need: Minimum 3-5 years of experience in People (HR) operations, process improvement, and HRIS administration in India, Taiwan, China and Japan BA/BS degree. Experience managing requests, workflows, developing knowledgebase, and reporting metrics using ServiceNow. Exceptional detail orientation, organizational skills, and the ability to prioritize and manage multiple deadlines. Proficiency with Microsoft Office suite and project management tools. Who You Are: Resourceful problem-solver with the ability to troubleshoot issues independently and drive impactful solutions. Excellent written and spoken communication skills. A proactive and reliable team player. Strong stakeholder partnering and operational skills. Committed to continuous improvement and operational excellence. The Team You will Be A Part Of: You will be part of a dedicated HR team focused on optimizing people operations and enhancing HR practices. Our team values collaboration, innovation, and a commitment to excellence. We work closely with cross-functional stakeholders to deliver impactful HR solutions and support the growth and success of the organization. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Who are we? Oda Class is an online E-learning platform providing classes for K-10 Students and has won the most innovative EdTech start-up Award by Economic Times. What opportunities do we provide? Online Education - The most booming industry in the following year Internet start-up - A new start in this field, with the most advanced technology Dual teacher model Supporting kids in overall education Position Summary We are looking for a dynamic and detail-oriented HR Executive to join our growing team. The ideal candidate will be responsible for managing key HR functions, including recruitment, onboarding, employee engagement, performance management, and HR operations. You will play a crucial role in shaping a positive work culture and supporting the company’s mission through strategic people initiatives. Key Responsibilities Recruitment & Talent Acquisition Assist in full-cycle recruitment: job postings, screening, interviews, coordination, and onboarding. Collaborate with department heads to understand staffing needs and timelines. Employee Lifecycle Management Manage onboarding and induction programs for new hires. Maintain and update employee records (HRIS, documentation, databases). Assist with offboarding and exit interviews. Performance & Engagement Coordinate performance appraisal cycles and maintain relevant records. Organize employee engagement activities, events, and recognition programs. Support implementation of HR initiatives aligned with business goals. Compliance & Policy Ensure compliance with labor laws and company policies. Draft and update HR policies and employee handbooks as needed. Handle grievance and disciplinary processes with discretion and fairness. HR Operations Assist in payroll inputs and coordination with finance teams. Manage attendance, leaves, and time-tracking systems. Generate regular HR reports and metrics. Location- Bengaluru Employment Mode: Full-time Shift : 11 noon. to 8 p.m. IST Working Days - Monday to Saturday Salary: Best in the industry Start Date: Immediately Language: Should be fluent in English and Hindi (must) Experience: 2-5 Years Education: Any Graduate.

Join us as a "Process Advisor" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences . To be successful as a " Process Advisor ", you should have experience with: Basic understanding of the background verification process. Proficient in contract/offer letter generation. Skilled in Contract issuance and BGV processes. HR shared services experience is a plus. Expert in MS Office. Excellent written and verbal communication skills. Additional Skills Experience with the End-to-end onboarding journey is advantageous Basic/ Essential Qualifications Bachelor’s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift timings vary by region due to our global operations. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a " Process Advisor " at Barclays, you will be managing day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors to have the cases closed manages the end-to-end process . To be successful as a " Process Advisor ", you should have experience with: To thrive in this role, you will need some previous experience in Should be an expert in People screening process Experience in handling Onboarding in the recent past is preferable Should be an expert in contract/offer letter generation process Should be an expert in Induction and BGV process Good to have from HR shared services & Finance background Should be an expert in MS Office Should have excellent communication skill both written and verbal. Basic/ Essential Qualifications Bachelor’s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. The shift Timings will fall under India or UK Timings. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About Transorze Solutions : Transorze Solutions is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY) which comes under Ministry of Rural Development . Responsibilities Assist in the recruitment process (posting job ads, screening resumes, scheduling interviews) Support onboarding and offboarding processes for new employees. Maintain employee records and HR databases. Help organize training sessions and orientation. Provide general administrative support to the HR team. Unpaid HR Internship Benefits: Gain practical HR experience in a professional environment. Opportunity to develop key skills in recruitment, employee relations, and HR administration. Interested candidates can apply. Job Type: Full-time Pay: ₹3,500.00 - ₹4,500.00 per month Schedule: Day shift Work Location: In person

Spiral Overseas - Thrissur, Kerala Job Type: Full-time, On-site Job Summary Spiral Overseas is seeking a motivated and highly organized HR Coordinator to join our growing team in Thrissur. The HR Coordinator will be a key point of contact for employees and will provide essential administrative support to the HR department. This role is crucial for ensuring our HR operations run smoothly and effectively, from recruitment and onboarding to employee relations and compliance. This is an excellent opportunity for someone looking to build a career in Human Resources in a dynamic and supportive environment. Key Responsibilities Recruitment & Staffing: Assist with the entire recruitment lifecycle, including posting job openings on portals like Indeed, screening resumes, and shortlisting candidates. Schedule and coordinate interviews between candidates and hiring managers. Communicate with candidates throughout the hiring process. Onboarding & Offboarding: Coordinate the new hire onboarding process, including preparing offer letters, collecting necessary documents, and conducting orientation sessions. Ensure a smooth offboarding process for exiting employees, including conducting exit interviews and managing final settlements. HR Administration & Record-Keeping: Maintain and update employee records (both physical and digital) with a high degree of accuracy and confidentiality. Prepare HR-related documents such as appointment letters, confirmation letters, experience letters, and other official correspondence. Manage attendance and leave records for all employees. Employee Relations & Engagement: Act as the first point of contact for employee queries regarding HR policies, benefits, and procedures. Assist in organizing employee engagement activities, team-building events, and company celebrations. Compliance & Payroll: Assist in payroll preparation by providing relevant data (e.g., new hires, terminations, leaves, and attendance). Help ensure compliance with statutory requirements like PF, ESI, and other local labour laws. Qualifications and Skills Required: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Assistant, HR Coordinator, or in a similar administrative role. (Freshers with a relevant degree and a strong passion for HR are also encouraged to apply). Excellent verbal and written communication skills in English. Proficiency in MS Office Suite (MS Word, MS Excel, MS PowerPoint). Strong organizational skills with a keen eye for detail. Ability to handle sensitive information with complete confidentiality. Preferred: 1-2 years of experience in an HR role. Working knowledge of Indian labour laws and statutory compliance (PF, ESI, etc.). Fluency in Malayalam is a strong plus. Familiarity with HRIS (Human Resources Information System) software. What We Offer A competitive salary and benefits package. Provident Fund (PF) and Employee State Insurance (ESI). Opportunities for professional development and career growth. A positive, supportive, and collaborative work environment. Location: Thrissur, Kerala (Required) Ability to Commute: Must be able to reliably commute to our office in Thrissur, Kerala. How to Apply: If you are passionate about human resources and are eager to contribute to a thriving workplace, we would love to hear from you. Click "Apply Now" and submit your updated resume. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Morning shift Night shift Supplemental Pay: Performance bonus Work Location: In person

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for delivering on business metrics of portfolio resolution, norm, rollback and extraction/absolute recovery and ROR as per business operating plan through a team of Agency managers and Collection Vendors. Role Accountability Devise vendor allocation strategy for the CD/region and ensure appropriate capacity addition basis future business inflows in line with ACR guidelines Ensure adequate legal interventions on the portfolio Ensure various critical segments as defined by business are reviewed and performance is driven on them Conduct regular performance review with Vendors and Area collection managers for all critical metrics to track the portfolio health and performance trends Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Reinforce compliance standards with area collection managers and vendors to drive adherence to code of conduct Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure monthly cost provisions are reported as per timelines Identify upcoming markets in accordance with the Sales growth plan and evaluate setting up/expanding operations basis volumes In cases pertaining to Banca delinquencies, collaborate with partner bank branches in respective locations to track customers Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Settlement waiver rate Extraction Rate ACM CAPE ROR Regulatory Customer complaint % Vendor SVCL Audit adherence Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Job Title: HR Recruiter and Admin Location: Jubilee Hills, Hyderabad Telangana Employment Type: Full-time Department: Human Resources Experience Required: 2 - 3 Years in Sales Recruitment Job Summary: We are seeking a proactive and organized HR Recruiter to join our team. This dual-role position involves managing the end-to-end recruitment process as well as providing day-to-day administrative support to the HR department and general office operations. Key Responsibilities: Recruitment Responsibilities: Source, screen, and shortlist candidates for various roles using job boards, social media, and internal databases. Coordinate and conduct initial interviews and assessments. Schedule interviews with hiring managers and follow up on feedback. Maintain and update the applicant tracking system (ATS). Draft and post job advertisements on relevant platforms. Manage candidate communications and ensure a positive candidate experience. Assist in developing recruitment strategies and employer branding initiatives. Administrative Responsibilities: Maintain employee records and HR databases. Assist in onboarding and offboarding processes. Support in preparing HR documents like employment contracts and policies. Help coordinate training sessions and employee events. Manage office supplies, records, and administrative systems. Handle correspondence, schedule meetings, and support the HR Manager in daily activities. Attendance management through biometric and HRIS Must have knowledge of HRMS tools. Qualifications: Bachelor’s or Masters degree in Human Resources, Business Administration, or related field. 2-3 years of experience in recruitment and/or HR administration preferred. Knowledge of HR best practices and labor laws. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficient in MS Office and HR software (e.g., ATS, HRIS). Preferred Skills: Experience with LinkedIn Recruiter, Indeed, Naukri or other sourcing tools. Ability to handle confidential information with discretion. Positive attitude and strong problem-solving skills. Note: only female applicant is required. Interested applicant can share there CV on komal.k@onehealthassist.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Morning shift Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager / Senior Manager for “Customer Interaction/People Assist (HR Helpdesk)” Responsibilities As a Manager/Senior Manager, you will: Strategic Leadership: Develop and implement strategies to enhance the overall performance of the Customer Interaction Centre/ HR Helpdesk. Provide strategic leadership for HR Helpdesk and Contact Center operations spanning onboarding, performance, payroll, benefits, employee relations, and offboarding support. Align the team’s objectives with organizational goals, ensuring efficient service delivery and customer satisfaction. Identify and capitalize on opportunities to improve processes and drive innovation. Operational Oversight and Case Management Excellence: Manage the operational delivery of HR Helpdesk services, ensuring consistent service across employee lifecycle queries and adherence to SLAs and KPIs. Drive governance on HR ticket management, SLA performance, FCR, and resolution turnaround time (TAT). Ensure end-to-end ownership of employee queries by Helpdesk teams – not just first-contact resolution, but accountability through coordination with Tier 2 teams and final closure. Act as the escalation point for complex employee issues requiring cross-functional collaboration. Collaborate with HR Centers of Excellence and Shared Services teams to streamline case escalations and resolutions. o Manage multi-regional HR Contact Center operations ensuring adherence to SLAs, compliance standards, and customer satisfaction targets. Manage operational dashboards and present HR Helpdesk metrics to leadership, highlighting trends and action plans. Monitor and manage team performance, ensuring consistent delivery of high-quality service across all customer touchpoints. Resolve complex escalations and drive cross-functional collaboration for seamless service delivery. Stakeholder Partnership and Change Enablement: Build and nurture strong working relationships with Tier 2 teams, CoEs, and business HR to enable seamless handoffs, calibrations, and mutual improvements. Be the conduit for rolling out changes and policy/process updates from Tier 2 teams to Helpdesk staff. Enable Helpdesk readiness for change through training, coaching, and effective communication plans. Employee Experience and Service Mindset: Champion a people-centric approach that builds employee trust, enhances experience, and sets clear expectations for query handling. Lead by example in demonstrating empathy, accountability, and clarity in employee interactions. Team Development and Engagement: Lead, mentor, and inspire a team of Senior Analysts and Team Leaders, fostering a culture of ownership, accountability, and continuous learning. Build team capability in areas such as policy interpretation, pay and leave reconciliation, and managing performance-related matters. Conduct regular performance reviews and provide constructive feedback to team members. Coach team leads to handle senior-level queries and support development conversations with people leaders. Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, building strong relationships to support business objectives. Partner with leadership teams to share insights, trends, and recommendations for continuous improvement. Represent the Customer Interaction Centre in client meetings and strategic discussions. Analytics and Reporting: Analyze operational data to identify trends, address gaps, and develop actionable insights. Provide comprehensive reports on performance metrics, customer feedback, and improvement initiatives. Leverage analytics to drive strategic decision-making and resource optimization. Process Excellence and Compliance: Champion process improvement initiatives to enhance efficiency, reduce costs, and deliver a superior customer experience. Ensure compliance with organizational policies, industry regulations, and data privacy standards. Implement and monitor quality assurance frameworks to uphold service excellence. Qualifications Minimum Requirements: Bachelor’s degree or equivalent education. Relevant years of experience in HR Service delivery, contact center operations, or shared services, with relevant years leading HR Helpdesk/Contact Center operations. Proficiency in case management tools (e.g., ServiceNow HRSD) and HCM platforms such as SuccessFactors. Strong problem-solving skills to identify applicable policies and processes and communicate them clearly in varied scenarios. Strong track record of operational governance, people leadership, and client management and delivering results in a dynamic environment. Preferred Qualifications: MBA or advanced certifications in leadership or operational management. Extensive experience in Shared Services/HR Contact Center environments handling Australia/New Zealand/APAC employee bases. Familiarity with Digital HR operations, Knowledge Management platforms, and HR Process Reengineering. Demonstrated expertise in stakeholder management, cross-functional collaboration, and strategic planning. Experience in implementing digital tools and driving automation initiatives. Proven ability to manage multiple priorities and deliver under tight deadlines. Key Skills and Attributes: Strategic thinking and problem-solving abilities. Exceptional leadership and team management skills. Excellent communication and interpersonal skills. Strong analytical mindset with a focus on data-driven decision-making. Comfort with ambiguity, managing complex stakeholder networks, and navigating across time zones. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 4, 2025, 7:30:37 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager / Senior Manager for “Customer Interaction/People Assist (HR Helpdesk)” Responsibilities As a Manager/Senior Manager, you will: Strategic Leadership: Develop and implement strategies to enhance the overall performance of the Customer Interaction Centre/ HR Helpdesk. Provide strategic leadership for HR Helpdesk and Contact Center operations spanning onboarding, performance, payroll, benefits, employee relations, and offboarding support. Align the team’s objectives with organizational goals, ensuring efficient service delivery and customer satisfaction. Identify and capitalize on opportunities to improve processes and drive innovation. Operational Oversight and Case Management Excellence: Manage the operational delivery of HR Helpdesk services, ensuring consistent service across employee lifecycle queries and adherence to SLAs and KPIs. Drive governance on HR ticket management, SLA performance, FCR, and resolution turnaround time (TAT). Ensure end-to-end ownership of employee queries by Helpdesk teams – not just first-contact resolution, but accountability through coordination with Tier 2 teams and final closure. Act as the escalation point for complex employee issues requiring cross-functional collaboration. Collaborate with HR Centers of Excellence and Shared Services teams to streamline case escalations and resolutions. o Manage multi-regional HR Contact Center operations ensuring adherence to SLAs, compliance standards, and customer satisfaction targets. Manage operational dashboards and present HR Helpdesk metrics to leadership, highlighting trends and action plans. Monitor and manage team performance, ensuring consistent delivery of high-quality service across all customer touchpoints. Resolve complex escalations and drive cross-functional collaboration for seamless service delivery. Stakeholder Partnership and Change Enablement: Build and nurture strong working relationships with Tier 2 teams, CoEs, and business HR to enable seamless handoffs, calibrations, and mutual improvements. Be the conduit for rolling out changes and policy/process updates from Tier 2 teams to Helpdesk staff. Enable Helpdesk readiness for change through training, coaching, and effective communication plans. Employee Experience and Service Mindset: Champion a people-centric approach that builds employee trust, enhances experience, and sets clear expectations for query handling. Lead by example in demonstrating empathy, accountability, and clarity in employee interactions. Team Development and Engagement: Lead, mentor, and inspire a team of Senior Analysts and Team Leaders, fostering a culture of ownership, accountability, and continuous learning. Build team capability in areas such as policy interpretation, pay and leave reconciliation, and managing performance-related matters. Conduct regular performance reviews and provide constructive feedback to team members. Coach team leads to handle senior-level queries and support development conversations with people leaders. Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, building strong relationships to support business objectives. Partner with leadership teams to share insights, trends, and recommendations for continuous improvement. Represent the Customer Interaction Centre in client meetings and strategic discussions. Analytics and Reporting: Analyze operational data to identify trends, address gaps, and develop actionable insights. Provide comprehensive reports on performance metrics, customer feedback, and improvement initiatives. Leverage analytics to drive strategic decision-making and resource optimization. Process Excellence and Compliance: Champion process improvement initiatives to enhance efficiency, reduce costs, and deliver a superior customer experience. Ensure compliance with organizational policies, industry regulations, and data privacy standards. Implement and monitor quality assurance frameworks to uphold service excellence. Qualifications Minimum Requirements: Bachelor’s degree or equivalent education. Relevant years of experience in HR Service delivery, contact center operations, or shared services, with relevant years leading HR Helpdesk/Contact Center operations. Proficiency in case management tools (e.g., ServiceNow HRSD) and HCM platforms such as SuccessFactors. Strong problem-solving skills to identify applicable policies and processes and communicate them clearly in varied scenarios. Strong track record of operational governance, people leadership, and client management and delivering results in a dynamic environment. Preferred Qualifications: MBA or advanced certifications in leadership or operational management. Extensive experience in Shared Services/HR Contact Center environments handling Australia/New Zealand/APAC employee bases. Familiarity with Digital HR operations, Knowledge Management platforms, and HR Process Reengineering. Demonstrated expertise in stakeholder management, cross-functional collaboration, and strategic planning. Experience in implementing digital tools and driving automation initiatives. Proven ability to manage multiple priorities and deliver under tight deadlines. Key Skills and Attributes: Strategic thinking and problem-solving abilities. Exceptional leadership and team management skills. Excellent communication and interpersonal skills. Strong analytical mindset with a focus on data-driven decision-making. Comfort with ambiguity, managing complex stakeholder networks, and navigating across time zones. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 4, 2025, 7:29:14 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets. By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Key Responsibilities Onboarding & Offboarding Manage end-to-end onboarding and offboarding processes as per defined SLAs Coordinate with internal teams, clients, and third-party vendors to ensure seamless transitions Trigger communication workflows and ensure document compliance Employee Helpdesk Management Resolve HR-related help requests in a timely and empathetic manner Collaborate cross-functionally with payroll, legal, and tech teams to resolve employee queries Maintain documentation and response logs for audits and process improvements Compliance & Labor Law Adherence Stay updated with labor laws and statutory regulations in assigned countries Ensure all HR processes and documentation are compliant with local employment laws Work closely with legal teams to implement policy updates as needed SLA Monitoring & Reporting Track service level agreements for onboarding/offboarding and help requests Generate weekly/monthly reports on operational efficiency and issue resolution metrics Identify process gaps and suggest continuous improvement initiatives Qualifications 1–4 years of experience in HR operations or employee lifecycle management Strong understanding of HR processes and local labor laws (MEA region is a plus) Excellent communication and stakeholder management skills Comfortable working in a fast-paced, global environment Familiarity with HR systems (e.g., Zoho People, BambooHR, or similar) is a plus #LI-PP1 #LI-Onsite The Payoneer Ways of Working Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. Continuously improve Always striving for a higher standard than our last. Do it. Own it. Being fearlessly accountable in everything we do. Build each other up Helping each other grow, as professionals and people. If this sounds like a business, a community, and a mission you want to be part of, apply now. We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

WHAT YOU LL DO As an HR Generalist, you will primarily focus on supporting HR initiatives and strategies related to organizational development & change management. Day-To-Day Responsibilities: Develop and execute effective change management strategies, plans and materials to accelerate Organizational effectiveness Provide input on processes, key functions, and management that support business improvements Collaborate with internal organizations and managers to improve engagement and retention within the organization by utilizing HR programs and tools Handle payroll activities and labour compliances of different office locations Conduct employee investigations and assist managers with performance improvement plans and disciplinary actions as necessary Assist with employee onboarding, offboarding, exit interviews, and compliance reporting. Develop programs to improve retention Provide support to employees on various HR-related topics and resolve issues that may arise Assist managers and employees with performance syncs and goal setting Gather and analyze data for the purpose of improving organization performance Maintain employee files and records Create and revise job descriptions Work with Finance, Accounting, and Payroll team on job code related issues Contribute to creating solutions for best practices initiatives in such areas as employment, employee communications, career development, compensation, and HRIS delivery Respond to general inquiries about Human Resources forms, procedures and policies Provides coaching and guidance to managers on organizational development related matters, including organizational analysis, strategy, structure and key processes to support business needs Develop HR solutions by collecting and analyzing information; recommending courses of action Assists in the development, implementation and revision of policies and procedures as appropriate Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance WHAT WE RE LOOKING FOR Must-Haves: Exceptional strategic thinking and structured problem solving skills Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Excellent capability to switch tasks while adapting to changing priorities Energized self-starter capable of working and thinking independently and ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word, Excel, Outlook) Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization Demonstrated customer service focus and client communication skills Nice-To-Haves: Bachelor s Degree in Business Administration, Human Resources or similar or related field preferred Minimum of 5 years HR Generalist experience with a strong focus on Organizational Development preferred PHR certification a plus Demonstrated experience with HRIS systems preferred Experience in strategic planning and execution, including diligence, acquisition and integration a plus Experience operating in a multi-state and/or complex matrix business environment is desirable Job Types: Full-time, Permanent Pay: ₹24,000.00 - ₹32,914.33 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Job Description: Key Responsibilities: Maintain accurate software asset inventories using enterprise SAM tools (e.g., ServiceNow SAM Pro, Flexera, Snow). Manage the end-to-end software lifecycle: acquisition, deployment, maintenance, and retirement. Analyze software usage data to optimize licensing and reduce unused or underused software. Ensure ongoing compliance with vendor license agreements and industry regulations. Conduct internal software audits and support vendor or third-party audit requests. Interpret and apply complex licensing rules across various models (SaaS, subscription, perpetual, etc.). Collaborate with procurement to validate licensing requirements prior to software purchases. Maintain and reconcile entitlement records against deployments and usage data. Automate license harvesting and reclamation using SAM tool workflows. Monitor software renewal dates and proactively manage renewals to avoid penalties. Create and maintain license position reports (Effective License Positions – ELPs) for key vendors. Develop optimization strategies to drive cost avoidance and value realization. Integrate SAM tools with ITSM and CMDB platforms to ensure real-time accuracy. Apply software normalization and categorization for consistent reporting. Establish and enforce policies and controls related to software acquisition and usage. Participate in software contract negotiations by providing entitlement and usage intelligence. Define KPIs and performance metrics for software asset health and compliance. Create dashboards and custom reports for leadership and compliance teams. Ensure software deployment aligns with enterprise architecture standards. Assess risk exposure related to unlicensed or shadow IT software. Develop and deliver training on SAM best practices across the organization. Stay updated on licensing changes from major vendors like Microsoft, Oracle, Adobe, etc. Lead continuous improvement initiatives for SAM process maturity (aligned with ISO/IEC 19770). Act as SME (subject matter expert) in audits and legal discussions involving software compliance. Collaborate with cybersecurity teams to track unauthorized or high-risk software installs. Maintain documentation of SAM procedures and ensure alignment with ITIL practices. Evaluate new SAM tools or modules for feature fit and process automation. Implement license reallocation processes during employee offboarding or system retirement. Work with cloud teams to manage SaaS and cloud-based software spend (e.g., AWS Marketplace, Azure). Contribute to enterprise IT governance by linking software compliance with broader IT asset management. Required Skills and Qualifications : Minimum 10+ years of experience working in software asset management tools. Strong understanding of all software products and licensing models. Experience in software license compliance and audit processes. Strong analytical skills for data reporting and trend analysis. Knowledge of IT infrastructure and its relationship with license tracking. Excellent communication skills for reporting and collaborating across teams. Organization skills to balance and prioritize work. Ability to work in a team environment. Preferred Qualifications : Certified Software Asset Manager (CSAM). Experience with other SAM tools (e.g., Flexera, ServiceNow). ITIL Foundation or other asset management certifications. ServiceNow SAM Pro certification (if applicable) Work Environment Work from Office is mandatory This job role requires to work in rotational / night shifts. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Bengaluru, Karnataka, India Category: People Hire Type: Employee Job ID 11943 Date posted 07/04/2025 ; We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: A dedicated and detail-oriented professional with a passion for optimizing HR operations and processes. You thrive in dynamic environments and excel in managing employee lifecycle transactions, from onboarding to offboarding. With a minimum of 3-5 years of experience in People (HR) operations, you are well-versed in HRIS administration, particularly with tools like SuccessFactors or similar employee central systems. Your exceptional organizational skills, resourceful problem-solving abilities, and strong communication skills make you a valuable partner to stakeholders. You hold a BA/BS degree and have experience with ServiceNow, Microsoft Office suite, and project management tools. You are proactive, reliable, and committed to enhancing HR practices to benefit the organization. What You will Be Doing: Collaborate with global cross-functional stakeholders to deliver relevant and impactful HR operation solutions. Accurately perform employee lifecycle transactions/processes, including onboarding, offboarding, transfers/job status changes, time keeping, time off and leave, and extended workforce management in India and APAC. Recommend, design, and draft employee lifecycle processes and procedures to enhance and optimize existing HR practices. Be a trusted resource for HR systems, data, and process knowledge to interpret and analyze processes for driving HR operation enhancements. Create, execute, and support delivery of various projects to standardize and strengthen HR practices across the organization. Support new module roll-out and optimization initiatives to improve HR operations. The Impact You Will Have: Streamline HR operations to improve efficiency and accuracy in employee lifecycle management. Enhance the employee experience by ensuring seamless onboarding, offboarding, and other HR processes. Contribute to the continuous improvement of HR practices and systems, benefiting the entire organization. Build strong relationships with stakeholders by providing reliable and effective HR solutions. Support the successful roll-out of new HR modules and initiatives, driving organizational growth and innovation. Ensure compliance with HR policies and procedures, maintaining high standards of operational excellence. What You will Need: Minimum 3-5 years of experience in People (HR) operations, process improvement, and HRIS administration in India, Taiwan, China and Japan BA/BS degree. Experience managing requests, workflows, developing knowledgebase, and reporting metrics using ServiceNow. Exceptional detail orientation, organizational skills, and the ability to prioritize and manage multiple deadlines. Proficiency with Microsoft Office suite and project management tools. Who You Are: Resourceful problem-solver with the ability to troubleshoot issues independently and drive impactful solutions. Excellent written and spoken communication skills. A proactive and reliable team player. Strong stakeholder partnering and operational skills. Committed to continuous improvement and operational excellence. The Team You will Be A Part Of: You will be part of a dedicated HR team focused on optimizing people operations and enhancing HR practices. Our team values collaboration, innovation, and a commitment to excellence. We work closely with cross-functional stakeholders to deliver impactful HR solutions and support the growth and success of the organization. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

Join us as a "Process Expert" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences . To be successful as a " Process Expert ", you should have experience with: Basic understanding of the background verification process. Proficient in contract/offer letter generation. Skilled in Contract issuance and BGV processes. HR shared services experience is a plus. Expert in MS Office. Excellent written and verbal communication skills. Additional Skills: Experience with the End-to-end onboarding journey is advantageous Proficient communication skills Fundamental knowledge of MS Office (particularly Excel) Ability to learn quickly Basic/ Essential Qualifications: Bachelor’s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills This role will be based out of Chennai. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a " Process Advisor " at Barclays, you must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. Also to deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors . To be successful as a " Process Advisor ", you should have experience with: Experience in the HR/payroll lifecycle business process (Any region, preferably UK). Hands-on knowledge in cloud-based applications, e.g. Workday, Oracle, SAP. Working knowledge in case management tools such as ServiceNow, Salesforce, etc. Aptitude for learning new systems and technologies. Deliver exceptional client and stakeholder satisfaction through CSAT. Adherence to the Service Level Agreements (SLA) Additional Skills: Work together to implement continuous improvements in the process. Provide regular updates, insights and report to stakeholders on service delivery performance. Basic/ Essential Qualifications: Bachelor’s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai and shift timing will be 11:30 – 22:30 IST based on the requirement. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Job Summary: The Human Resources Manager is responsible for supporting and managing various HR functions including recruitment, employee relations, performance management, benefits administration, HR compliance, and organizational development. This role ensures that HR policies and procedures are implemented effectively to promote a productive and compliant workplace. Key Responsibilities: Coordinate and manage the recruitment and selection process. Maintain employee records according to policy and legal requirements. Handle onboarding and offboarding processes. Support performance management and employee evaluation systems. Administer compensation and benefits programs. Ensure legal compliance by monitoring and implementing applicable labor laws and HR best practices. Assist with payroll preparation and benefits administration. Provide support in handling employee relations issues and conflict resolution. Organize training and development initiatives. Assist in the development and implementation of HR policies and procedures. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred for senior roles). 10+ years of HR experience, depending on the role. Strong knowledge of labor laws and HR best practices. Excellent interpersonal and communication skills. Proficient in HRIS systems and Microsoft Office Suite. Ability to handle sensitive and confidential information with discretion. [SHRM or HRCI certification is a plus.] Preferred Skills: Conflict resolution and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Strong organizational and project management skills. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Schedule: Day shift Work Location: In person

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Job Title: People Experience Business Partner Location: Hyderabad Department: Human Resources Reports To: Head of HR, APAC Why Celigo Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is seeking a strategic and employee-centric Senior HR Business Partner who will work closely with leadership to drive key people programs, enhance employee experience, and contribute to the overall success of our teams. You’ll partner with executives and business leaders to align HR strategies with business goals, while also driving initiatives around onboarding, performance reviews, and engagement. The right candidate will drive impactful programs that enhance engagement, fuel our connected and collaborative culture, and support hybrid and remote populations. By embodying our core values they will play a critical role in shaping a culture where employees feel valued and empowered to thrive.This position requires on-site presence couple times per week. Role Overview As a Senior HR Business Partner, you will act as a strategic advisor and thought partner to senior leaders across key functions. This role requires someone who thrives in a high-growth, fast-paced product environment and is equally adept at driving people strategy and delivering hands-on HR solutions. You will be instrumental in shaping the company’s culture, building leadership capability, and ensuring the alignment of HR initiatives with business goals. You will work closely with cross-functional teams including Talent Acquisition, L&D, Total Rewards, and Finance to build an agile, high-performing, and engaged workforce. If you're a proactive, solution-oriented HR professional who brings structure, clarity, and innovation to the table—this role is for you. Key Responsibilities Strategic HR Partnership Partner with business leaders to provide strategic guidance on organization design, workforce planning, and succession management aligned with business needs. Influence key decisions related to talent strategy, team structure, and performance enablement. Guide leadership through change management and transformation efforts during scale-up and growth phases. Employee Lifecycle Ownership Oversee the entire employee lifecycle—from onboarding to offboarding—ensuring a consistent, high-quality employee experience. Drive performance management processes, including calibration, feedback, promotions, and developmental planning. Partner with Business teams to build L&D programs for manager capability and learning interventions that drive business outcomes. Culture, Engagement & Experience Champion a connected and inclusive work culture across hybrid and remote teams. Use data (HR Metrics, engagement surveys, retention trends, exit feedback) to continuously improve people programs and employee morale. Design and implement initiatives focused on recognition, career development, employee listening, and belonging. People Operations & Compliance Collaborate with HR operations and Total Rewards teams to support policies, compensation planning, and compliance. Ensure seamless integration between HR programs and business operations. Manage sensitive employee relations issues with discretion and fairness. Program Management & Enablement Lead or co-lead large-scale programs (e.g., DEI, onboarding redesign, leadership bootcamps, talent mobility). Work with vendors and partners to deliver effective people-centric solutions. Track and report success metrics for all major programs and initiatives. Skills & Qualifications 12+ years of progressive HR experience, ideally in product-based, global organizations. Proven success in building business-aligned HR strategies with tangible impact. Strong stakeholder management skills with the ability to influence at all levels. High comfort with ambiguity and scaling people practices in dynamic, evolving environments. Experience supporting global teams and understanding cultural nuances. Analytical mindset—comfortable using data to influence decisions and strategy. Degree in Human Resources, Business, Organizational Psychology or related field (Master’s preferred). Certifications in coaching, L&D, or agile HR are a plus. What You Bring To The Table A leadership mindset with strong ownership and bias for action. The ability to balance empathy and business outcomes. Comfort with building from scratch and iterating rapidly. High energy, curiosity, and resilience. Why Join Us? Be a strategic voice in shaping the future of a high-growth tech company. Work in a collaborative, open culture where your impact is visible. Opportunity to build, lead, and scale key people programs from the ground up. Partner with a global, passionate, and mission-driven team. Why You’ll Love It Here Purposeful Innovation: At Celigo, we’re tackling one of the toughest challenges in the digital world—integrating cloud applications. It’s a problem that touches nearly every business, and you’ll be part of the solution. Be Part of a Market-Maker: As a recognized leader in the iPaaS space, we’re not just participating in the market—we’re reshaping it. You’ll work alongside bold thinkers and passionate doers to define what’s next in integration. Values That Matter: We believe in more than just business. Our Taking a Stand initiative champions diversity, equity, and inclusion—because building a better workplace starts from within. Balance Built In: From your very first year, enjoy a thoughtfully structured time-off program that supports your well-being, family time, and true recharging. Meaningful Perks: We offer a competitive benefits package, regular recognition, and many little extras that make a big difference in how supported and valued you feel. Celigo is proud to be a Great Place to Work and is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants consistent with legal requirements.

Job Title: Desktop & Outlook Engineer 📍 Location: Gurugram | Full-Time | Onsite 💵 Budget: 3.24LPA, Rs.21500 in hand What You’ll Be Doing 🛠️ Deliver expert-level support for Microsoft Outlook : from setup and troubleshooting to OST/PST file management and email backup/recovery ⚙️ Ensure smooth functioning of Windows-based systems , handling system performance tuning , updates , and troubleshooting 👥 Own the IT onboarding/offboarding process : setting up new users, provisioning systems, and handling secure decommissioning 💼 Manage and maintain accurate IT asset inventory and track device allocations and returns ☁️ Resolve OneDrive sync issues and support cloud data migration 🔐 Take charge of IT exit formalities : backing up user data, revoking access, and collecting assets 🧾 Monitor and resolve tickets using ITSM tools (like ServiceNow , Freshservice ) while ensuring timely response and clear documentation 🖨️ Provide Level 1/2 support for networks, printers , and user-end devices What You Bring ✅ Proven hands-on experience with Microsoft Outlook configuration , including OST/PST file handling and email backups ✅ Strong technical know-how of Windows desktop environments and system performance optimization ✅ Familiarity with ITSM tools ( ServiceNow , Freshservice ) and asset management platforms ✅ Solid understanding of OneDrive troubleshooting and data migration best practices ✅ Knowledge of Active Directory , user account management , and security protocols ✅ Excellent communication , documentation , and problem-solving skills ✅ A proactive, user-first mindset with the ability to prioritize tasks in a fast-paced environment