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0.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Position/ Job Title: Service Delivery Manager Location: Bengaluru, Karnataka Job Description for the Position: The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be single point contact for the customer. A Service Delivery Manager (SDM) is responsible in ensures that services and support processes meet customer needs while maintaining efficiency, quality, and cost-effectiveness. SDM should have had experience in managing a relatively large size teams of 80 to 100 team members Experience: 20+ years’ experience, with at least 8 to 10 years in IT Outsourcing and Services. Ideal candidate would be expected to have a good understanding of technology in Systems. Should have very strong written and oral communication skills in English Ability to work independently with little day to day support – self starters Preferred spoken languages – English Responsibilities: IT Services Management: Strong knowledge in ensuring services and support processes meet customer needs while maintaining efficiency, quality, and cost-effectiveness. Possess experience in working closely with teams to align service strategies with production goals. Strong knowledge in identifying and implementing process improvements using methodologies such as Six Sigma, and Kaizen. Expertized in managing customer relationships, acting as a primary point of contact for service-related issues. Should have experience in ensuring compliance with industry regulations, safety standards (OSHA, ISO 9001, etc.), and environmental policies. Should possess knowledge on how to coordinate with production, maintenance, and supply chain teams to ensure smooth service operations. Expertized on Incident recovery, Problem management, reduction of tickets, server onboarding and offboarding, assert management, risk management. Strong knowledge in addressing customer inquiries and concerns; analyzing requests and ensuring to meet timely delivery goals, SLAs or KPIs and contractual bindings. Good experience in allocation of resources effectively to meet service demands. Strong knowledge in addressing customer inquiries and concerns; analyzing requests and ensuring to meet timely delivery goals, SLAs or KPIs and contractual bindings. Expertized on Incident recovery, Problem management, reduction of tickets, server onboarding and offboarding, assert management, risk management. Review and present executive summaries/dashboard and SLA reporting as required to senior leadership and Customers. Understand and support client in managing inventory of devices supported and to help them in keeping the inventory updated. Own the KPIs agreed in the contract. Make recommendations on strategies in respect of various technologies. Provide the periodical reports and other ad-hoc reports as per the contract to the customer Maintaining disaster recovery and business continuity processes for the customer Build long-term relationship with the customer Deliver continual improvement in service measures and KPIs P&L responsibility Automation in service delivery Resource management Utilization Will be responsible for billing Value add to customer-YOY by working closely with the in consultation with CoE Overall SLA management – Operation interaction with technologies Lead / Service Owner Overall Customer Satisfaction & Employee satisfaction Team Management: Management of onshore & Offshore team members of up to 100 Motivation of individuals and building team working Employee retention, motivation and training Focus on grooming people from L1 to L2, L2 to L3 within select timelines Development of technical and personal skills for team members Address suitable career development of staff Personal Management: Demonstrate personal commitment to excellence. Work toward continual improvements within the account and recommend improvements in the process. This is a middle - Senior management position and should concentrate on the control & organization of the reporting staff members Maintain awareness of customer’s business and IT’s role in it Awareness of other companies’ IT functions, especially in the financial sector Deal effectively with outside contacts / vendors Avoid unnecessary conflicts and should know how to escalate issues Should be able to adjust to people, culture, policies and situations Should have capacity to effect the actions, behavior and opinions of others by appealing to reason or understanding Will participate in monthly reviews and governance meetings Will coordinate QA, and Audit. Education: Education – Minimum Qualification - Engineer / MBA desired MCSE/CCNP or Equivalent technical certification
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,
Posted 1 day ago
0 years
0 Lacs
Secunderābād, Telangana, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI
Posted 2 days ago
0 years
0 Lacs
Secunderābād, Telangana, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be joining a high-growth IT consulting and operations management firm that specializes in providing end-to-end digital transformation and technology solutions to global clients. As a key member of our HR team, you will play a crucial role in driving operational excellence, enhancing employee engagement, and ensuring compliance to support our rapid scaling while maintaining a people-first culture. Your responsibilities will include leading and managing various HR operations such as workforce planning, recruitment, onboarding, performance management, and offboarding. You will be tasked with developing, implementing, and maintaining HR policies, procedures, and best practices that are aligned with business goals and statutory requirements. Collaborating closely with business leaders, you will help forecast staffing needs, devise talent acquisition strategies, and oversee employee lifecycle management. Additionally, you will spearhead employee engagement initiatives, retention strategies, and recognition programs to nurture a high-performance work culture. Ensuring compliance with labor laws, statutory regulations, and internal audits will also be a critical aspect of your role. Furthermore, you will be responsible for mentoring, coaching, and fostering the continuous learning and operational excellence of the HR team. To excel in this role, you should possess at least 6 years of HR generalist or operations management experience in a dynamic environment, along with a Bachelor's degree in Human Resources, Business Administration, or a related field. A deep understanding of Indian labor laws, compliance, and statutory requirements is essential, as is proven expertise in recruitment, talent management, employee relations, and HRIS implementation. Strong interpersonal, communication, and stakeholder management skills are also crucial, alongside an analytical mindset with proficiency in HR metrics and reporting. Preferred qualifications include a Master's degree in HR Management, MBA, or equivalent, as well as certifications like SHRM-CP/SCP, CIPD, or other HR credentials. Experience in the IT/Technology or BPO sector and familiarity with HRIS platforms such as SAP SuccessFactors, Workday, or similar systems would be advantageous. Previous leadership experience in managing HR professionals is also desirable. In return, you can look forward to a collaborative and inclusive work environment that offers opportunities for professional growth. Our comprehensive benefits package includes health insurance, paid time off, and wellness initiatives, while on-site amenities like a cafeteria, wellness programs, and regular employee engagement events contribute to our vibrant company culture.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
You have a fantastic opportunity to join our Human Resources team as a Senior Associate HR Operations in Gurgaon. If you are motivated and detail-oriented, this role will provide you with hands-on experience in various HR functions and help you build a solid foundation for a successful career in HR. As a Senior Associate HR Operations, your key responsibilities will include assisting in day-to-day HR operations and administrative tasks, maintaining and updating employee records and HR databases, supporting the recruitment process, helping with onboarding and offboarding processes, preparing and distributing HR documents, responding to employee queries, coordinating HR events and activities, ensuring compliance with company policies and legal requirements, and assisting with the implementation and maintenance of HR systems and tools. To qualify for this role, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field, along with 3 to 6 years of experience in the Human Resources field. Strong organizational and time-management skills, excellent communication and interpersonal skills, proficiency in Microsoft Office Suite, the ability to maintain confidentiality, attention to detail and accuracy, as well as a proactive and positive attitude are essential for success in this position. Preferred skills for this role include prior internship or project experience in HR or a related field, as well as basic knowledge of HR software and systems. If you are ready to take on new challenges and contribute to our dynamic HR team, we encourage you to apply for the Senior Associate HR Operations position.,
Posted 2 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Responsibilities and Duties: Identify and onboard new channel partners Develop and maintain strong relationships with new and existing channel partners, and work closely with them to achieve mutual goals Collaborate with the sales team to align sales and channel efforts Monitor industry trends and stay up-to-date on competitors and market conditions Create and manage channel partner budgets and forecasts Develop and implement channel partner onboarding and offboarding programs, including documentation Measure and report on the performance of channel partners, using metrics such as sales and revenue Manage the dealers and coordinate with all the new / existing dealers Identify and resolve conflicts and challenges within the channel Partners Provide support and guidance to channel partners on product and solution offerings Attend industry events and conferences to build relationships and promote the company
Posted 2 days ago
3.0 years
0 Lacs
India
On-site
Key Responsibilities and Duties: ABA billing experience. Billing Support: Billing Documentation: Assist in preparing and processing billing documentation, ensuring that all necessary client information is accurately captured and updated in the billing system. Insurance Verification: Support the verification of insurance coverage and eligibility, ensuring that all information is saved properly and updated in relevant systems (e.g., Monday.com, Central Reach). Account Receivables: Help track outstanding invoices and assist with follow-ups on overdue accounts. Work with the Billing Admin Manager to resolve discrepancies and ensure timely payments. Billing Cycle Coordination: Help ensure that all billing cycles are completed on time, including supporting the submission of invoices and tracking their status. Billing Communication: Act as a liaison between the billing department and other internal teams (e.g., compliance, client services) to ensure all billing-related information is accurate and up to date. Client and Authorization Support: Client Onboarding & Offboarding: Assist in gathering necessary client documents and information for billing purposes during the onboarding and offboarding processes. Authorization Management: Support the tracking of authorization deadlines, including submitting and monitoring new authorizations and re-authorizations for ongoing services. Documentation and Reporting: Assist with maintaining and updating client records on systems such as Monday.com and Central Reach, ensuring that all billing-related documents are properly saved and accessible. Follow-up: Assist in following up with clients or internal teams to ensure that billing information and authorizations are completed before deadlines. Audit & Compliance Support: Audit Preparation: Support the Billing Admin Manager with audits by preparing and organizing billing records and related documentation. Compliance Documentation: Help ensure that all billing activities comply with internal and external regulations by tracking relevant policies and guidelines. General Administrative Support: Task Organization: Help with organizing and prioritizing billing-related tasks, ensuring that deadlines are met and processes are streamlined. Client and Internal Communication: Assist with communication regarding billing questions, issues, and updates, providing timely responses to clients and internal teams as needed. Team Collaboration: Support the Billing Admin Manager in managing workflows and assist in coordinating with other departments to ensure billing processes are aligned with overall company goals. Other Duties as Assigned: Provide general administrative support to the Billing Admin Manager and other team members as needed. Qualifications and Skills: Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Accounting, Healthcare Administration, or a related field preferred. Experience: 3+ years of experience in billing, accounts receivable , or administrative support in a healthcare, medical, or client services environment. Experience with insurance verification and authorization management is highly preferred. Experience working with billing software (e.g., Billmax, Central Reach) and project management tools (e.g., Monday.com). Demonstrated experience in managing accounts receivable , invoice processing , and payment follow-ups . Knowledge of insurance billing practices , including experience in verifying insurance coverage , claims submission , and authorization management . Skills: Strong organizational skills and attention to detail, especially in managing large volumes of billing documentation and client records . Proficiency in Microsoft Office Suite (Excel, Word), and experience with billing software and databases. Excellent written and verbal communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders. Advanced knowledge of insurance processes , including eligibility verification, claims submission, reauthorizations, and compliance requirements. Strong problem-solving abilities , particularly when addressing billing discrepancies, outstanding invoices, and insurance claims issues. Ability to handle sensitive and confidential information with discretion and in compliance with industry standards. Ability to work independently, prioritize tasks, and manage time efficiently to meet deadlines. Experience working in a regulated environment with a solid understanding of healthcare billing standards, compliance requirements, and audit processes.
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries across regions. As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing t Job Description Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including employee life cycle events from onboarding to offboarding. Client Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner. Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA. Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions. Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates. Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates. Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements. Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes. Generate standard reports and respond to ad-hoc data requests as needed. Value Determine appropriate action to resolve duplicate, inaccurate or unclear information. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education And Experience Bachelor’s degree in human resources, Business Administration, or a related field 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Qualifications Experience with HR ticketing/case management systems and managing shared inboxes. Solid knowledge of onboarding, offboarding, and employment documentation processes, including I-9 verification. Proficiency with Workday or a similar HRIS platform. Strong interpersonal and communication skills, with a customer-first mindset. Detail-oriented with a high level of accuracy and data integrity. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Preferred Qualifications Experience working in a global or multi-regional HR support role. Understanding of U.S. labor and employment compliance requirements. Work Environment Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary We are seeking a motivated and detail-oriented junior project associate to join our dynamic IT team. This entry-level position is an excellent opportunity for a recent graduate to launch a career in PMO. The successful candidate will learn from senior staff and assist in the day-to-day operations of our organization's Project Management Office (PMO) processes. Qualification Graduate from reputed college / university Preferred Skillset: MS office expert, PMO work experience, and MNC customer facing played. 2-4 years of IT infrastructure project experience and managing reports. Basic IT Networking knowledge: Router, Switches, firewall, wireless access points etc Basic Project management knowledge Excellent in MS office (Intermediate to advance in MS Excel , PPT , DOC, Google Spreadsheet etc) Intermediate experience in Excel formulas and managing large data files, and should be able to extract required data from these files. Strong skills in file and folder management and tracking versions and changes in files. Good in communication and presentation skills Ability to work collaboratively within a team environment. Open to work in US shift (India Night shift) Min 2 years of experience in coordinating with international clients (MNC). Preferred Qualifications Engineering graduate Key Responsibilities: Asset Management: The candidate shall be responsible for managing the asset tracker and working with different stakeholders to get data and update trackers. Training Compliance: The candidate shall be responsible for managing training compliance for a large pool of network engineers and work with different stakeholders to share and get data. Onboarding/Offboarding: Help new customer associates with onboarding and offboarding for leavers and manage their status. Candidates shall be responsible for managing compliance. Prepare the deck and reports. Prepare SOP with the help of the delivery team.
Posted 2 days ago
5.0 years
0 Lacs
India
Remote
Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The HR Experience Manager will be responsible for leading initiatives that improve operational efficiencies, compliance, and employee satisfaction across Deel’s global Employee of Record (EOR) operations in over 90 countries. This role involves partnering with internal teams to enhance the EOR employee lifecycle—managing everything from onboarding to offboarding, and ensuring that employees have a seamless experience throughout their time at Deel. You will solve complex problems, drive continuous improvement efforts, and ensure Deel’s HR operations are scalable, compliant, and aligned with company objectives. Responsibilities Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI. Contributing to HR product planning and scoping. Participating in the initial levels of HR interviews. Managing daily administrative tasks related to EORs and collaborating with the country team during the payroll cycle and employment updates. Providing support to EORs and clients for HR-related questions or concerns through all available communication channels. Managing standard onboarding and offboarding processes for EORs. Participating in the creation and implementation of regional HR operations, ensuring compliance with global Service Level Agreements (SLAs), quality standards, and Key Performance Indicators (KPIs). Responsible for ensuring the quality of the HR operations in the assigned countries. Being the subject matter expert for the country's operational quality and knowledge. Qualifications Bachelor’s degree in HR, Business Administration, or a related field 5+ years of experience in HR operations or related fields, preferably in a global, fast-paced environment 2-3 years of leadership experience managing HR teams or initiatives Proven experience in managing HR processes across multiple countries (EOR experience is a plus) Strong project management skills with a track record of process improvement and operational efficiency Excellent communication and collaboration skills with cross-functional teams Detail-oriented with a focus on compliance and accuracy in HR operations Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144
Posted 2 days ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Key Responsibilities: 1. Employee Onboarding & Offboarding ● Create and manage user accounts in Google Workspace, Jira, and Confluence. ● Provide laptops to new employees and assist with login and password setup. ● Guide users through application setup and system configurations. ● Disable user accounts and revoke access during offboarding across all systems. 2. IT Inventory & Procurement ● Maintain and update IT hardware and software inventory (e.g., laptops, licenses). ● Prepare laptops in bulk for onboarding (Ubuntu and Windows environments). ● Coordinate with vendors for procurement of laptops based on business needs. ● Maintain license tracking sheets for tools like MS Office and other software. 3. Help Desk Support ● Provide remote support for users across Linux (Ubuntu), Windows, and macOS. ● Troubleshoot and resolve hardware, software, and peripheral-related issues. ● Install user-specific applications (e.g., MySQL, IntelliJ), apply firmware and software patches. ● Coordinate and follow up on hardware repairs with vendors. ● Monitor system and network performance; manage passwords and identity-related issues. 4. Google Workspace Administration ● Manage the user lifecycle: create, delete, rename users, and reset passwords. ● Assist users in setting up 2-Step Verification and installing Workspace apps. ● Transfer file ownership before user deletion. ● Create, manage, and delete Google Groups, and configure access permissions. Preferred Qualifications: ● 1–3 years of experience in IT support or system administration. ● Basic understanding of Linux (Ubuntu Desktop OS). ● Working knowledge of Windows and macOS environments. ● Familiarity with Zoho UEM or similar user management tools is a plus. ● Hands-on experience with Google Workspace administration. ● Proficient in using remote support and troubleshooting tools. Soft Skills & Attributes: ● Passionate about IT systems, tools, and technology. ● Eager to learn and grow in a collaborative team environment. ● Excellent problem-solving and multitasking capabilities. ● Well-organized and detail-oriented in documentation and execution.
Posted 2 days ago
5.0 years
5 - 8 Lacs
Hyderābād
On-site
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As the Senior Manager of Payroll Core Data, you will lead a global team responsible for ensuring the integrity, accuracy, and efficiency of payroll-related data across multiple systems. You will oversee strategic and tactical initiatives, manage escalations, and drive continuous improvement in data management processes. This role requires deep expertise in HRIS, data governance, and leadership, with a strong focus on operational excellence and cross-functional collaboration. Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role. Key Responsibilities Develop deep understanding of all HR/payroll systems and their impact on data integrity Manage customer escalations and ensure resolution with root cause analysis Lead or support strategic and tactical projects related to technology and process improvements Collaborate with cross-functional teams to provide expert input on strategic initiatives Oversee test case development and execution for system enhancements Translate corporate goals into actionable team-level objectives Manage global workforce scheduling, workload distribution, and service delivery Define and monitor KPIs to ensure data accuracy and service excellence Design and implement onboarding, training, and mentorship programs for team development Provide leadership training on hiring, performance management, and disciplinary actions Identify and implement process improvements to enhance efficiency and reduce costs Drive year-over-year improvements in customer satisfaction and employee engagement Guide and support leaders across levels to develop skills and navigate challenges Delegate complex projects to team leads while maintaining oversight Perform other duties and special projects as assigned Qualifications Education Bachelor’s/Master’s degree in Human Resources, Business Administration, Information Systems, or related field (required) Equivalent combination of education and experience in HRIS or payroll systems will be considered Experience Overall, 12+ yrs years of experience, of which 5+ years of experience in HRIS, payroll, or data management 2+ years in a senior leadership or managerial role, preferably in a global or shared services environment Preferred Certifications PeopleSoft 9.2 Human Resources Certified Implementation Specialist Project Management Professional (PMP) Senior Professional in Human Resources (SPHR) Certified Payroll Professional (CPP) Certified Employee Benefit Specialist (CEBS) Indian Payroll & Compliance Certification – from NIPM, SHRM India, or similar institutions Skills & Competencies Strong leadership and team-building capabilities Expert knowledge of payroll, benefits, and employment laws Advanced proficiency in Microsoft Excel and other Office Suite tools Strong understanding of database and user interface technologies Excellent analytical, problem-solving, and conflict resolution skills Ability to manage multiple priorities in a fast-paced, evolving environment Strong communication and interpersonal skills, including the ability to explain technical concepts to non-technical audiences High ethical standards and commitment to data privacy and compliance Excellent presentation and facilitation skills Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 2 days ago
5.0 years
3 - 5 Lacs
Hyderābād
On-site
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Senior Payroll Core Configuration Analyst, you will play a strategic role in configuring and maintaining payroll systems for TriNet’s clients. This position requires deep expertise in payroll processes, compliance, and system configuration. You will lead initiatives to align payroll systems with business policies, mentor junior analysts, and collaborate with cross-functional teams to ensure accurate and compliant payroll operations. This is a high-impact role ideal for professionals with strong analytical skills and a passion for process optimization. This role is responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role. Key Responsibilities Configure company profiles, preferences, and policies including onboarding, leave plans, job codes, and pay groups 5% Maintain core foundation tables for business rules and compliance (e.g., taxes, earnings codes, deduction codes) 5% Collaborate with cross-functional teams to support strategic payroll configuration initiatives 5% Responsibilities Resolve complex configuration issues related to onboarding, payroll, and benefits 5% Mentor and guide junior team members on best practices and system optimization 5% Partner with Technology teams on system maintenance, enhancements, and new project development 5% Lead business user validation testing for system enhancements and integrations 5% Maintain employee-level data integrity, including job data changes, direct deposit setup, and new hire reporting 5% Use tools like Front End Audit Report (FEAR) to ensure accurate worker setup 5% Manage general deduction administration and worker setup updates 5% Set up non-recurring charges to support invoicing for various product initiatives 5% Qualifications Education Bachelor’s degree in Human Resources, Business Administration, Finance, or related field (preferred) Equivalent experience in payroll configuration or HRIS administration will be considered Experience Minimum 5 years of experience in payroll administration or configuration Experience in a PEO (Professional Employer Organization) or HR outsourcing environment is preferred Preferred Certifications Certified Payroll Professional (CPP) – by the American Payroll Association (APA) Fundamental Payroll Certification (FPC) – for foundational knowledge Global Payroll Management Certificate – for international payroll expertise Skills & Competencies Advanced proficiency in payroll systems and configuration tools Strong analytical and troubleshooting skills Excellent communication and stakeholder management abilities Deep understanding of payroll compliance and regulatory frameworks Ability to manage multiple priorities and lead projects under tight deadlines Experience with tools such as PeopleSoft, Workday, or similar HRIS platforms Strong mentoring and leadership capabilities Work Environment: Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 2 days ago
1.0 - 3.0 years
1 - 1 Lacs
India
On-site
The HR Executive will be responsible for supporting and managing the day-to-day operations of the Human Resources department. This role includes recruitment, employee relations, HR policy implementation, documentation, performance management support, and ensuring compliance with labor laws and company standards. Key Responsibilities: Assist in recruitment processes, including job postings, screening resumes, scheduling interviews, and onboarding new employees. Maintain and update employee records and HR databases. Draft and issue offer letters, appointment letters, and other HR-related documents. Support the performance appraisal process and employee evaluations. Handle employee queries regarding HR policies, procedures, and benefits. Monitor employee attendance, leave records, and coordinate payroll inputs. Support employee engagement activities, events, and training programs. Ensure compliance with labor laws and HR best practices. Assist in disciplinary actions and grievance handling. Coordinate exit interviews and offboarding processes. Requirements: Candidate should have HR in MBA/Bachelor’s degree in Human Resources, Business Administration, or related field. 1–3 years of proven experience as an HR Executive or similar role. Good knowledge of HR practices, labor laws, and HR software/tools. Excellent communication, interpersonal, and organizational skills. Ability to maintain confidentiality and work in a fast-paced environment. Proficiency in MS Office (Excel, Word, PowerPoint). Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Language: English (Preferred) Work Location: In person
Posted 2 days ago
2.0 - 4.0 years
3 - 3 Lacs
Delhi
On-site
Role & responsibilities 1. Employee Records Management: Maintain accurate and up-to-date employee records, contracts, and personal files. Ensure data integrity in HR systems and databases. 2. Payroll Administration: Support payroll processing by collating attendance, leave, and other relevant data. Address payroll-related queries and discrepancies promptly. 3. Compliance & Policy Management: Ensure adherence to organizational policies. Assist in drafting, updating, and communicating HR policies and guidelines. 4. Onboarding & Induction: Facilitate smooth onboarding for new employees, including documentation and login ID creation in HRMS. Ensure timely setup of workspace requirements. 5. Exit Management: Handle offboarding processes, including clearance formalities and exit interviews. Ensure compliance with final settlement procedures. 6. Attendance & Leave Management: Monitor and manage attendance and leave records for all employees. Address employee queries related to attendance and leave policies. 7. Employee Grievances & Support: Provide support to employees on HR-related queries and issues. Escalate unresolved matters to senior HR personnel as needed. Preferred candidate profile Bachelor's degree in Business Administration or related field. 2 to 4 years of related experience. Proactive with good leadership, interpersonal, and conflict-resolution skills. Analytical mindset with problem-solving capabilities. Proven ability to collaborate with senior management. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Education: Bachelor's (Required) Experience: relevant: 2 years (Required) Language: English (Required) Work Location: In person
Posted 2 days ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
On-site
Job Title : HR Coordinator Location : Anna salai Chennai Job Type : Full-time Shift : Day shift only Salary : Upto 30,000 ( Based on interview performance) Language : English, Hindi, Tamil Job summary: The HR Coordinator plays a vital role in supporting the Human Resources department by managing daily HR tasks, assisting with recruitment, maintaining employee records, and supporting the implementation of HR policies and procedures. ( Mandatory Female Candidates) Key Responsibilities: Assist with day-to-day operations of the HR functions and duties Coordinate HR projects (meetings, training, surveys, etc.) and take minutes Maintain employee records (soft and hard copies) Assist in recruitment by posting job openings, screening resumes, and scheduling interviews Conduct reference checks and prepare employment letters or offer letters Handle onboarding and offboarding processes Coordinate training sessions and seminars Support payroll preparation by providing relevant data (absences, bonuses, leaves, etc.) Address employee queries regarding HR-related issues such as benefits, policies, and procedures Ensure compliance with labor laws and internal policies Update internal HR databases (e.g., attendance, leave records) Requirements and Skills: Mandatory Female Candidates Bachelor’s degree in Human Resources, Business Administration, or a related field Proven experience as an HR Coordinator or similar HR role (1–3 years preferred) Understanding of general human resources policies and procedures Good knowledge of employment/labor laws Excellent organizational and time-management skills Strong communication and interpersonal skills Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: Hindi (Required) Work Location: In person
Posted 2 days ago
0 years
1 - 2 Lacs
Madurai
On-site
HR Responsibilities: Recruitment and Onboarding: Posting job openings and screening applications. Coordinating and conducting interviews. Managing the onboarding process for new hires. Employee Relations: Addressing employee queries and concerns. Resolving workplace issues and conflicts. Potentially assisting with performance appraisals. Payroll and Benefits: Assisting with payroll processing and ensuring accurate and timely payments. Managing employee benefits and leave requests. Compliance: Maintaining employee records and ensuring compliance with labor laws and company policies. Keeping up-to-date with relevant regulations and guidelines. Other HR Tasks: Developing and implementing HR policies and procedures. Managing employee training and development programs. Conducting exit interviews and managing offboarding processes. Administrative Responsibilities: Office Management: Overseeing office maintenance and supplies. Managing vendor relationships for office-related needs. Coordinating and scheduling meetings and appointments. General Administrative Support: Handling correspondence, including letters, emails, and memos. Filing and maintaining documents, both physical and electronic. Providing support to senior management as needed. CONTACT : 78458 17034 Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Fixed shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Required) Work Location: In person
Posted 2 days ago
0 years
1 Lacs
Madurai
On-site
Job Title: HR Intern Location: Madurai (Onsite ) Duration: 3 to 6 Months (Internship) Company: Beleaf Technologies About the Role: We are looking for a motivated and detail-oriented HR Intern to join our team and support the day-to-day operations of our Human Resources department. This internship offers valuable hands-on experience in various HR functions and is a great opportunity for someone interested in building a career in Human Resources. Key Responsibilities: Assist in recruitment activities such as posting job openings, screening resumes, and scheduling interviews Help maintain employee records and databases Support onboarding and offboarding processes Coordinate employee engagement activities and events Assist with attendance, leave tracking, and basic payroll inputs Handle internal communication and HR-related queries Prepare HR documents, reports, and presentations Job Types: Fresher, Internship Pay: Up to ₹10,000.00 per month Work Location: In person
Posted 2 days ago
2.0 - 3.0 years
3 - 3 Lacs
Noida
On-site
Job Summary: We are seeking a dynamic and experienced Senior HR Executive to join our growing team. The ideal candidate will have a strong background in HR operations , hands-on experience in IT recruitment , and the ability to manage and optimize HRMS platforms . This role requires a proactive individual who can manage the end-to-end employee lifecycle, ensure compliance, and support the organization's people strategy. Key Responsibilities: HR Operations Manage onboarding and offboarding processes smoothly. Handle employee queries related to HR policies, benefits, leaves, and payroll. Maintain employee records, letters, and documents with confidentiality and accuracy. Support performance management cycle and employee engagement initiatives. Prepare monthly HR reports and dashboards. IT Recruitment Manage full-cycle recruitment for IT and technical positions (sourcing to onboarding). Collaborate with hiring managers to understand job requirements and timelines. Utilize job portals, social media, and employee referrals for candidate sourcing. Screen, interview, and coordinate technical assessments and panel interviews. Maintain talent pipeline and ensure timely closures. HRMS Tool Handling Manage day-to-day operations on HRMS platforms (Specifically Zimyo). Maintain employee data and records in HRMS with accuracy. Generate reports, track attendance, manage leave data, and support payroll processing. Assist in HRMS implementation, upgrades, and user training. Required Skills & Qualifications: Bachelor’s/Master’s degree in Human Resources, Business Administration, or a related field. 2-3 years of experience in HR operations and IT recruitment. Strong command over any HRMS tool. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently. Preferred: Experience working in a tech/startup environment. Exposure to employer branding and recruitment marketing. Why Join Us? A collaborative, inclusive work culture. Opportunity to work on impactful HR projects. Continuous learning and career development support. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available for the UK Shift (12:00 pm to 09:00 pm)? Have you ever handled a team? How many relevant years of experience do you have in HR Operations? How many relevant years of experience do you have in IT Recruitment? What is your current CTC? What is your Expected CTC? Brief your roles & responsibilities you are handling currently. Have you ever been a part of grievance handling? Work Location: In person
Posted 2 days ago
5.0 years
4 - 9 Lacs
Indore
Remote
Description This role will be based in Indore and will be working out of our office 5 days a week. The Regional HR Manager will oversee the employee experience for Vena India as we grow and scale. This individual will have responsibility for refining and implementing HR strategies, managing employee relations, leadership coaching, ensuring compliance with local labor laws, and supporting the overall business objectives. The ideal candidate will have a strong background in HR management, excellent communication skills, and a passion for fostering a positive workplace culture. You will be a champion of our Vena culture and values, and a trusted advisor with the ability to think strategically and to drive execution. How You'll Make an Impact Business Partnering : Align with business leaders across multiple departments in the planning and execution of business strategies Advise on people-related challenges, solutions, and risks of proposed business initiatives Act as an advocate and champion of the Indore office through influencing people-related strategies and programs Support leaders in the creation of an engaging high-performance culture Partner closely across the People Team and Leadership to drive hands-on support and guidance in areas including: o Coaching, succession planning, talent assessment and development, compensation, and employee relations o Partner with the People Experience team on onboarding and offboarding, employee & organizational changes, policy, program, and process implementation and execution Act as the regional subject matter expert to ensure compliance with local labor laws and regulatory requirements Cultivate and maintain an extensive cross-functional internal network, at all levels, and informal network outside the organization to support continuous improvement of the employee experience in the region Support Diversity, Equity, and Inclusion initiatives and help foster a positive workplace culture that encourages connection, community and employee engagement Travel to Toronto, Canada headquarter office as needed, approximately 1-2 times per year We'd Love to See 5 – 8 years of experience in HR management in a fast-paced and scaling environment Strong business acumen with the ability to understand business and financial conditions, link HR and business strategy, and identify ways to improve business performance Proven track record of success in shaping organizational programs to suit regional needs. Experience in Talent Management: including leadership coaching and development, overall talent assessment, succession planning, and high-potential retention Exceptional influence and negotiation skills, bolstered by the ability to develop trust, credibility, and be seen as a trusted advisor to the business. Strong problem-solving, conflict resolution, and communication skills. Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies Ability to work independently and as part of a globally distributed team (across India, Canada, U.S, EMEA) Strong knowledge of local labor laws and regulations in India. Preferred Qualifications: Prior experience in a multinational setting such as a Global Capabilities Centre or similar background is highly preferred. Experience managing workplace communities such as PoSH or similar initiatives. Active and robust professional network on LinkedIn or other platforms. Graduate or Post-graduate Degree in HR / Industrial Relations is preferred About Vena Solutions At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity. We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs. Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it! Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health. Vena is everywhere you are! With offices in Toronto , London , and Indore , as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required! Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more. We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team. At Vena, we don’t just keep up, we're leading the way! We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact. By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do. ️YouTube LinkedIn GlassDoor
Posted 2 days ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position: Service Line Lead Department: Human Resources EST (Efficiency, Services and Technology) Reporting To: EST Head (India / APAC) Location: Pune – Hinjewadi (Global Business Service Centre) Experience: 12–15 Years Are you a seasoned HR professional with a passion for precision, compliance, and operational excellence? Do you thrive in a dynamic, global environment? Knorr-Bremse, the world’s leading manufacturer of braking systems for rail and commercial vehicles, is looking for a Payroll, Time Attendance, Talent Acquisition, Learning & Development & General Admin Manager to join our India Shared Services Centre. Why Join Knorr-Bremse? Global Exposure – Collaborate with international teams and gain cross-border experience People-First Culture – Continuous learning, inclusive leadership, and strong ethics Stability & Growth – Join a century-old company that continues to innovate Purpose-Driven Work – Contribute to systems that save lives every day Key Responsibilities Payroll Management •Lead end-to-end payroll for all employees with 100% compliance •Ensure statutory adherence (PF, ESI, TDS, Gratuity, Bonus, etc.) •Collaborate with Finance and HR for seamless disbursement and reconciliation Time & Attendance •Oversee software-based time and attendance systems •Ensure accurate leave, overtime, and shift tracking aligned with labor laws Talent Acquisition •Lead end-to-end recruitment for key roles across functions •Partner with business leaders to forecast hiring needs and build talent pipelines •Ensure a seamless candidate experience and strong employer branding Learning & Development •Design and implement learning strategies and programs •Identify training needs and coordinate learning initiatives across levels •Promote a culture of continuous learning and capability building •Coach and be a mentor for ops in EST General Administration •Manage onboarding/offboarding, facilities, and employee services •Drive operational efficiency and employee satisfaction Leadership •Mentor a team of payroll, recruitment, L&D, and admin professionals •Foster a culture of accountability and continuous improvement Qualifications •Bachelor’s/Master’s in Business Admin, HR, or Finance •12–15 years of experience in payroll, time & attendance, talent acquisition, L&D, and admin •Strong knowledge of Indian labor laws and global HR practices •Proficiency in HRMS/payroll, ATS, and L&D platforms •High integrity and excellent communication skills Who Should Apply? Professionals with experience in shared service centers, in-house payroll, recruitment, L&D, and general administration in India. Global exposure is a strong plus!
Posted 2 days ago
14.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Key Responsibilities: HR Operations & Compliance Oversee end-to-end HR operations, including employee onboarding, offboarding, and records management Ensure compliance with labor laws, company policies, and regulatory requirements Maintain and update HR systems and databases for data accuracy and reporting Compensation & Benefits Management Implement, and administer compensation and benefits programs, including salary reviews, bonuses, and incentives Benchmark compensation structures to ensure market competitiveness Address employee queries related to compensation, benefits, and payroll Recruitment & Talent Acquisition Oversee the full recruitment cycle: workforce planning, job postings, interviews, selection, and onboarding Develop and execute talent acquisition strategies to attract top talent Collaborate with department heads to understand hiring needs and ensure timely fulfilment Required Qualifications: Master’s degree in human resources, Business Administration, or related field 9–14 years of progressive experience in HR operations, compensation management Strong knowledge of HR laws, compliance Hands-on experience with HRIS, payroll, and benefits administration systems Excellent analytical, decision-making, and communication skills Must have team handling experience Preferred Skills: HR certifications Experience with HR process automation and digital transformation Strong stakeholder management and conflict resolution abilities
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Hi Applicants, We're hiring for Wellbeing Coordinator, Trust & Safety for Management Trainee Position for Bangalore Location. Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Wellbeing Coordinator, Trust & Safety To support the mental, emotional, and occupational wellbeing of content moderation teams by coordinating wellness programs, counselor sessions, reporting, and compliance activities in a high-stress, sensitive work environment. Responsibilities Conduct regular floor walks to gather feedback from Operations and identify wellbeing needs. Coordinate Wellness Check-Ins, Counselor-led Group and 1:1 Coaching Sessions Prepare and share counselor rosters ensuring required coverage. Coordinate group workshop schedules and manage ad-hoc session requests. Liaise with FLMs and Market SPOCs for session nominations and scheduling. Prepare reports for Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) including session metrics, diversity usage, and psychological health indicators. Maintain internal trackers and audit artifacts. Draft and distribute: - Psychoeducational mailers - Monthly Calendars - Quarterly Wellness Newsletters Conduct Wellbeing Orientation for new hires Ensure adherence to audit and compliance requirements in collaboration with the global and risk teams. Support onboarding/offboarding of counselors Counselor supervision, rating and feedback. Monitor shift adherence and timesheet accuracy. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s degree in psychology or related field. Strong organizational, communication, and interpersonal skills. High emotional intelligence and ability to handle sensitive information. Proficiency in Excel, PowerPoint, and internal reporting tools. Preferred Qualifications/ Skills Minimum 5 years experience in a wellbeing, or support role in a Trust & Safety or content moderation environment. Familiarity with trauma-informed care, crisis response, or mental health support. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
JOB DESCRIPTION The HR Intern will assist the Human Resources department in various tasks, gaining hands-on experience in recruitment, employee engagement, onboarding, and other HR-related functions. This is an excellent opportunity for someone looking to kickstart their career in Human Resources. RESPONSIBILITIES AND DUTIES 1.Recruitment Support: -Assist in sourcing candidates through job portals and social media platforms. -Screen resumes and schedule interviews. -Coordinate and follow up with candidates during the recruitment process. 2.Onboarding and Offboarding: -Help in preparing new employee orientation materials. -Assist in onboarding documentation and processes. -Assist in the offboarding process and exit interviews. 3. HR Administration: -Maintain and update employee records and databases. -Assist with administrative tasks such as documentation, filing, and preparing reports. -Provide general HR administrative support as required. 4. Employee Engagement: -Assist in organizing company events, workshops, and engagement activities. -Gather employee feedback through surveys and help in analysing the results. -Support in implementing employee well-being initiatives. 5. Learning & Development: -Assist in organizing training sessions and workshops. -Track and document training attendance and feedback. 6. Policy Implementation: -Help in drafting and updating HR policies and procedures. -Ensure compliance with labour laws and internal policies. QUALIFICATIONS REQUIREMENTS Currently pursuing a degree in Human Resources, Business Administration, or related field. Strong communication and interpersonal skills. Ability to handle sensitive and confidential information. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Strong organizational skills and attention to detail
Posted 2 days ago
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