2296 Offboarding Jobs - Page 29

Job Description The People Services (HR) Coordinator provides critical support to the Human Resources team by managing daily administrative tasks, supporting employee lifecycle processes (onboarding to offboarding), maintaining HR systems and records, and serving as a point of contact for employee inquiries. This role ensures HR operations run smoothly and efficiently while upholding company policies and compliance standards. This position will report to the Manager, People Services , and will be based out of our Bengaluru India office. What you’ll do: Employee Lifecycle Support Coordinate onboarding and offboarding processes, including auditing onboarding tasks, monitoring background checks, and creating offboarding packets Prepare employment-related documents, including verification of employment letters, offer letters, termination letters, and employment agreements Employee Support Serve as a first point of contact for HR-related questions and guide employees to appropriate self-service resources Act as a liaison between employees and internal departments (e.g., Payroll, IT, AP) HR Systems & Data Management Manage and assign service requests/tickets via Jira Maintain accurate and up-to-date personnel records and employee files Enter and update employee data in HRIS and other HR systems Ensure compliance with company policies, HR standards, and legal requirements Process & Documentation Create, update, and maintain Standard Operating Procedures (SOPs) and process documentation Support audits and compliance reviews through accurate recordkeeping General Administrative Support Assist with scheduling HR-related meetings, interviews, or trainings Participate in or support ad hoc HR projects and initiatives as needed Work on-site as needed based on business and team needs What we’re looking for: Bachelor's Degree in Human Resources or related area preferred 1–2 years of experience in an HR support or coordination role preferred Strong organizational and multitasking skills with attention to detail Excellent interpersonal and communication skills Proficient with HRIS systems and productivity tools (e.g., Microsoft Office, Slack, Jira, Workday) Ability to handle sensitive information with confidentiality and professionalism Additional Information Perks & Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best. About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

Overview Experience : Shift:06:30 PM - 03:30 AM Location: Hyderabad About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: As an HR Operations Associate, you will play a key role in supporting HR departments across our US offices by handling a variety of daily administrative tasks. This includes managing employee records, processing documentation, coordinating interview schedules, assisting with onboarding and offboarding activities, and ensuring compliance with company policies and local regulations. Roles And Responsibilities PAIGE escalation requests Vacation reports/tracking Handle data entry and upkeep of various HR Systems (i.e. Applicant Tracking, Performance Evaluations, Onboarding) In office attendance tracking assistance Virtual filing and organization of files for team Follow up emails to employees Outstanding info needed from employees Onboarding tasks that need to be competed Security training reminders Assisting with meeting scheduling Interviews when needed Template creation Job descriptions Offer letters Term letters REACH (SuccessFactors) Running reports Qualifications This may be the right role for you if you have. Bachelor’s degree in human resource, Business Administration, or a related field. 1-3 years of previous experience as an HR Associate like role. Skills Perception and Analysis Ability to multi-task and prioritize Ability to handle confidential information in a discreet and professional manner Extremely detail oriented - able to navigate between multiple brands, local market nuances, timelines, etc. Communication Ability Written and Oral -All written and oral communication should reflect organized, logical thinking, be accurate, concise and persuasive. Demonstrate strong listening skills.

Walk-In Interview for Sr Executive - Employee Relations on 11th July'2025 @EqualizeRCM Work Location: Coimbatore Walk-In Date: 11th July'2025 Designation: Sr Executive - Employee Relations Experience : 2-4 Years Role & Responsibilities: Conduct skip-level meetings and capture employee feedback Handle grievances and escalate per policy with documentation Support disciplinary actions like PIP/BIP ensuring process compliance Coordinate onboarding, engagement programs, and exit formalities Organize engagement initiatives as per calendar Monitor 30-60-90-180 day programs for new hires and escalate gaps Maintain HR SOPs, trackers, HRMS/ticketing system Preferred Candidate Profile: 2- 4 years experience in Employee relations/Employee engagement MBA/PGDM in HR preferred Excellent interpersonal and communication skills Strong Excel and MS Office skills Knowledge of HRMS tools and documentation Previous exposure to BPO/KPO or Healthcare industry is a plus Preferred Male Candidate Interested candidates can come for a direct Walk-In tomorrow (11th July) to the below address. EqualizeRCM KGISL Platina, CHIL SEZ Road, near Chil sez, CHIL SEZ IT Park, Saravanampatti, Coimbatore, Tamil Nadu 641035

Job Summary A Desktop Support Engineer provides critical technical support to end-users, resolving hardware, software, and network issues to ensure seamless business operations. This role combines hands-on troubleshooting with proactive system maintenance, serving as the frontline IT resource for organizations. Key Responsibilities Technical Support Resolve Level 1/2 issues for desktops, laptops, printers, mobile devices, and peripherals. Troubleshoot OS errors (Windows 10/11, macOS), application crashes (MS Office 365, Adobe), and driver conflicts. System Management Install, configure, and update operating systems, software, and security patches. Manage user accounts via Active Directory/Azure AD (password resets, group policies). Hardware Maintenance Diagnose/replace faulty components (RAM, HDD/SSD, motherboards). Maintain IT inventory and asset tracking. Network & Security Troubleshoot LAN/Wi-Fi, VPN, DNS, and DHCP issues. Implement antivirus solutions and enforce data security protocols. User Collaboration Guide end-users through solutions via phone, remote tools (TeamViewer), or in-person. Assist in onboarding/offboarding (workstation setup, access provisioning). Qualifications Technical Skills: Proficiency in Windows/macOS, M365, Active Directory, and basic networking. Hardware troubleshooting (A+ certification preferred). Soft Skills: Strong problem-solving, communication, and customer service abilities. Experience: 2+ years in desktop support or related IT roles. Familiarity with ITSM tools (ServiceNow, Jira) is a plus. Work Environment Location: On-site (office/corporate) with hybrid/remote flexibility. Schedule: Standard business hours; occasional on-call/weekend support. Salary Range: $45,000–$70,000/year (based on experience/certifications). Skills:- Troubleshooting, Hardware troubleshooting, Hardware technician, Remote Desktop Services and Computer Networking

Job Description: HR Operations Specialist Industry: Advertising & Marketing Location: Indore About CreativeFuel We turn internet chaos into marketing gold. 🚀 Want to know how? Brace yourself and click here: CreativeFuel Key Responsibilities: Communication: Engage effectively with employees, management, and external stakeholders. Problem-Solving: Quickly address and resolve employee and operational challenges. Process Innovation: Improve HR processes for enhanced efficiency and effectiveness. Market Awareness: Stay updated on HR trends, policies, and compliance standards. Exit Management: Oversee employee resignations, conduct exit interviews, and manage offboarding processes. Onboarding & Orientation: Develop seamless onboarding experiences and engaging orientation programs. Training & Development: Identify skill gaps and coordinate relevant training initiatives. HRMS Proficiency: Utilize HR software (preferably Keka ) for payroll, attendance, and employee management. Employee Relations: Address grievances and workplace concerns with empathy and efficiency. Positive Mindset: Foster a solution-oriented approach across all HR functions. Qualifications: Bachelor’s degree in Human Resources or a related field. 1+ years of experience in HR operations or a similar role. Proficiency in HRMS platforms (Keka preferred). Strong communication, problem-solving, and organizational skills. Ability to manage sensitive information with discretion. Why Creativefuel? Thinking of joining the coolest meme factory on the planet? We don’t just make content—we make history (and sometimes, questionable life choices). See why our team loves it here: Why Join Us 🤩🔥

Are you passionate about empowering people through learning? Do you believe in driving performance by investing in employee growth? If yes, we’d love to meet you! At CES IT , we are looking for a dynamic and results-driven L&D Lead to take charge of our learning and development strategy. In this high-impact role, you’ll design, implement, and scale learning initiatives that align with our business goals and foster a culture of continuous development across the organization. What You’ll Do Build and execute a company-wide L&D strategy aligned with business needs. Conduct training needs analysis to identify skill gaps across departments. Design and deliver impactful learning programs: workshops, e-learning, mentoring, blended learning, etc. Facilitate sessions that inspire, inform, and engage employees at all levels. Manage the Learning Management System (LMS) and ensure content remains relevant and accessible. Measure learning effectiveness through metrics and feedback optimize based on insights. Partner with HR and business stakeholders to deliver targeted learning solutions. Promote a strong learning culture and drive employee engagement in development initiatives. Oversee leadership development, onboarding, offboarding, and succession planning programs. Collaborate with external vendors and manage the L&D budget. What You Bring 7–10 years of progressive experience in Learning & Development within an HR function. Mandatory experience in IT services organizations, with a focus on technical training. Proven track record in designing, delivering, and measuring diverse learning programs. Strong understanding of adult learning principles and instructional design methodologies. Experience managing LMS platforms and using data to drive decisions. Excellent facilitation, presentation, and stakeholder management skills. Proactive, strategic thinker with a growth mindset and strong project management skills. A stable career path with demonstrated long-term contributions to previous organizations. Bonus Points If You Have Experience building leadership development or talent management programs. Familiarity with tools like Articulate Storyline or Adobe Captivate. Exposure to gamification, microlearning, or digital learning platforms. Certification in instructional design, facilitation, or training (e.g., CPTD). Knowledge of Indian labor laws and training compliance

Front Office Executive Integrated Facilities Management – Work Dynamics What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Support facilities manager and operations according to local site requirement Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like you? To apply, you need to be: Knowledgeable And Experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through? Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!

Role & Responsibilities: Conduct skip-level meetings and capture employee feedback Handle grievances and escalate per policy with documentation Support disciplinary actions like PIP/BIP ensuring process compliance Coordinate onboarding, engagement programs, and exit formalities Organize engagement initiatives as per calendar Monitor 30-60-90-180 day programs for new hires and escalate gaps Maintain HR SOPs, trackers, HRMS/ticketing system Preferred Candidate Profile: 35 years experience in HR Operations / Employee Relations MBA/PGDM in HR preferred Excellent interpersonal and communication skills Strong Excel and MS Office skills Knowledge of HRMS tools and documentation Previous exposure to BPO/KPO or Healthcare industry is a plus Preferred Male Candidate

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad - Virtual IND, UP, Uttar Pradesh - Virtual IND, KA, Bangalore - Virtual IND, TN, Chennai - Virtual IND, WB, Kolkata - Virtual IND, MH, Mumbai - Virtual IND, KL, Kochi - Virtual IND, HR, Gurgaon - Virtual IND, AP, Visakhapatnam - Virtual IND, PB, Chandigarh - Virtual Customer Service Technology Customer Service

HRO - Allboarding SME 7-10 years 7-10 yearsRelevant 7-10 years of experience in recruitment, with relevant years in a supervisory role. Hands-on experience with onboarding, offboarding, employee data management, and BGC. Familiarity with HR systems like Workday, SAP SuccessFactors, Oracle HCM, etc. Strong understanding of compliance and labor regulations. Experience in managing third-party vendors and global HR operations. Oversee background verification (BGC) processes in coordination with third-party vendors. Support recruitment events, 2. Support the team during knowledge transfer, Drive performance metrics during Knowledge transfer and even post that, Study and bridge gap in SOPs ; Drive audits, data quality checks, and SOP governance for employee lifecycle operations. 3. Robust FMEA and mitigation. Define and execute recruitment strategies aligned with business goals. Drive initiatives to enhance processes and outcomes. 4. Innovation and Process Excellence: Identify opportunities to improve efficiency of processes in collaboration with the leaders. Provide insights on trends and improvements in processes. Implement and monitor quality assurance frameworks to uphold service excellence. 5. Bring SME domain knowledge and help bringing new hires up the learning curve, run refreshers, cross training. Drive compliance with hiring policies, data privacy, and regulatory standards. 2:30AM- 11:30 AM(2 Days), 7AM- 4PM(3 days) Gurgaon Badshahpur Gurgaon Badshahpur Hybrid o Relevant 7-10 years of experience in recruitment, with relevant years in a leadership role. . o Hands-on experience with onboarding, offboarding, employee data management, and BGC. Experience should be in doing this for AU, NZ, India Operational Oversight: o Manage the end-to-end onboarding and exit processes for new and departing employees. o Oversee background verification (BGC) processes in coordination with third-party vendors. o Ensure timely and accurate employee data entry and record management in HR systems o Familiarity with HR systems like Workday, SAP SuccessFactors, Oracle HCM, etc. o Strong understanding of compliance and labor regulations. o Experience in managing third-party vendors and global HR operations. • Strong leadership and team management abilities. • Excellent communication and stakeholder engagement skills. • High attention to detail and process orientation. • Ability to work in a fast-paced, global environment.. • Flexibility to work across global teams and time zones.

Job Title: HR Intern Location: Continental Tower, Phase 8B, Sector 74, Mohali Company: Bringletech Pvt Ltd Internship Type: Full-Time About the Role: We are looking for a passionate and motivated HR Intern to join our Human Resources team. This internship will help you develop strong HR skills and provide you with knowledge of various HR functions. Key Responsibilities: Assist in recruitment efforts including job postings, resume screening, and interview scheduling Maintain HR documents and databases Support onboarding and offboarding processes Assist in organizing employee engagement activities Help in drafting HR policies and procedures Coordinate with different departments for HR-related tasks Maintain confidentiality of employee information Requirements: Currently pursuing or recently completed a degree in Human Resources / Business Administration / or related field Good communication and interpersonal skills Basic understanding of HR principles Proficient in MS Office or Google Workspace Ability to handle sensitive information responsibly Positive attitude and eagerness to learn What You’ll Gain: Hands-on experience in core HR functions Exposure to real-world recruitment and employee management Opportunity to work with a growing and collaborative team Internship Certificate on successful completion Job Types: Full-time, Permanent Pay: ₹5,000.00 - ₹8,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

We are seeking a detail-oriented and customer-focused IT Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical problems in a timely and accurate manner, ensuring the smooth operation of IT systems and services. Key Responsibilities: Respond to user support requests via phone, email, or ticketing system. Diagnose and troubleshoot software, hardware, and network issues. Install, configure, and maintain computer systems and applications. Support Windows/macOS operating systems, Microsoft Office Suite, and other commonly used software. Manage and maintain user accounts, permissions, and access rights (Active Directory, etc.). Set up and support hardware such as laptops, desktops, printers, and mobile devices. Escalate unresolved issues to higher-level support teams as necessary. Maintain inventory of IT assets and documentation of processes and resolutions. Assist with onboarding and offboarding of employees from a technical perspective. Ensure compliance with IT policies and security standards. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 1–3 years of experience in an IT support or helpdesk role. Strong knowledge of Windows and macOS environments. Familiarity with network protocols, basic server and storage systems, and cloud services (e.g., Microsoft Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person

Your Role The position will be responsible for optimizing productivity and resource availability, and the resource manager will assist in project management and successful project delivery by mapping project flow and resource availability. What You’ll Be Doing Accountable for allocation and mobilization of resources based on occupancy, skills, experience, and time zone requirements Assist in capacity planning and work closely with the delivery manager and HRD Identify and collaborate with TLs and PMs for building learning journeys of resources based on skill gaps and manage certifications/ training of resources Manage resource conflict, succession and availability Monitor resource utilization and productivity index of the department Monitor resource workload and approve overtime hours Manage leaves of the resources for FTE model Manage free pool of resources and allocate them internal projects/ R&D tasks Maintain onboarding and offboarding of resources as per project planning Administration of PMS and Reporting to Management Managing the Skill matrix of employees and conduct tests Run TNI (Training Need Identification) based on skills gap and fulfill it with help of L&D Team Managing reports on resource weekly utilization, productivity, quality What We’d Love To See Project management Jira Experience Project Documentation It’d Be Great If You Had Strong communication and interpersonal skills. Presentation skills What You Can Expect Opportunity to work with a diverse and well-experienced team. To be part of the team who creates phenomenal growth stories for worlds renowned brands. Professional Growth Roadmap. Real-time mentorship and guidance from the leaders. A workplace that invests in your career, cares for you and is fun & engaging. You can be yourself and do amazing work. Benefits Interested in joining our team of artists, geeks, strategizers, and writers? If you’re a passionate, talented individual, we want to hear from you. Competitive salary Flexible work-life balance with a 5-day working Policy Paid time off Learning & Development bonus Health coverage Rewards & Recognitions Event & Festivals celebrations Ongoing training programs Onsite opportunities Recognition opportunities for open-source contributions

Assist in recruitment efforts: sourcing, screening, and scheduling interviews Maintain and update employee records and databases Help coordinate onboarding and offboarding processes Draft emails, notices, and official communication Support daily HR operations and administrative tasks Assist in organizing employee engagement activities Prepare reports and assist in policy documentation Maintain confidentiality and handle sensitive information with integrity Job Types: Full-time, Permanent, Fresher Pay: From ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred)

We’re looking for a dynamic HR Generalist who thrives at the intersection of people, process, and performance. If you’re someone who loves bringing great talent onboard, strengthening culture, and building processes that scale — we want to meet you. About Inc42 Media Inc42 is India’s #1 startup media & intelligence platform that informs, educates and empowers startup & business leaders through its incisive reporting, insightful reports, curated Events & Conferences & communities, and industry-leading executive courses & programs. Since launching in January 2015 and having risen to become the authoritative voice on India’s startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions, and told you what's happening deep inside some of the fastest-growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of times. We also track over 10,000+ startups and provide market research and intelligence through our in-depth research reports, and we organise some of the most sought-after conferences and Events for startup & business leaders across India. The Inc42 Impact Inc42 stories reach over 50 Mn+ people monthly Published more than 50K+ stories Successfully conducted 200+ events Launched 100+ research reports Receives 500+ startup applications monthly Worked with 350+ blue chip brands Primary Responsibilities Recruitment & Talent Acquisition Partner with hiring managers to understand role requirements, team dynamics, and candidate expectations. Execute end-to-end hiring via job portals, referrals, and recruitment partners using tools like Freshteam. Onboard and manage multiple recruitment partners; coordinate interviews, calendar invites, feedback loops. Track and improve hiring metrics such as time-to-hire, source of hire, conversion rates, etc. Conduct resume screening, phone interviews, and coordinate final rounds with stakeholders. Own documentation – from offer release to appointment letter generation. Employee Relations & Engagement Lead and implement employee engagement activities and culture rituals. Drive and monitor eNPS (Employee Net Promoter Score) to gauge sentiment and track engagement health. Manage onboarding and offboarding workflows; ensure a smooth employee lifecycle experience. Build and maintain strong internal relationships to support team morale and culture. Partner with HR head & founders to design offsites, team events, and internal community initiatives. Employer Branding Drive employer brand campaigns across platforms like LinkedIn, Instagram & job boards. Conduct internal surveys and external benchmarking to position Inc42 as a talent magnet. Analyze performance of branding efforts and continuously improve messaging & outreach. HR Tech Integration Act as admin for Freshteam (ATS), Keka (HRMS) and other HR tools — ensuring system hygiene, automation, and adoption. Identify areas to digitize and streamline — from hiring workflows to onboarding experiences. Partner with tech/ops teams to test and implement new HR tech solutions when required. HR Business Partnering Support business leaders with org planning, hiring strategies, and performance alignment. Analyze people data to recommend actionable insights — across hiring, engagement, and attrition. Support goal setting, pulse checks, and review rituals across teams. Professional Traits Hands on experience with recruiting software Prior experience in niche hiring Strong interpersonal & communication skills Ability to analyze data & provide recommendations Basic understanding of employment laws & regulations Decent understanding of the start-up ecosystem Ability to discover & attract passive talents. Ability to manage a wide range of relationships with a variety of stakeholders Excellent record-keeping skills. Meticulous attention to detail. Obsessive about smashing targets out of the window Strong business acumen, problem-solving abilities, and analytical thinking skills. A learner’s mindset — openness to feedback, evolving practices, and working in ambiguity. Qualification Bachelor's degree in Human Resources(preferable)/Business Management or equivalent with a very good academic track record. Minimum 3-5 years of proven experience as a Recruiter, HR Generalist or similar role. Advanced knowledge of MS Office, database management, and internet research Ready to roll up your sleeves and help shape the future of India’s startup ecosystem — one hire, one process, one person at a time?

📍 Ahmedabad (Must be able to work from office 2–3 days/week) | 💼 Full-Time | 🚀 High-Growth SaaS | 🗣️ Gujarati-speaking required Script Assist is one of the fastest-growing digital health platforms in the UK — powering over 1 in every 5 medical cannabis prescriptions and expanding fast into GLP-1s and TRT . We’re building the digital infrastructure for private healthcare in the UK and beyond — and we need a sharp, proactive HR Executive to help us scale our India operations. 🔥 Why This Role? This is a hands-on, high-visibility HR role working directly with Script Assist top management (including Love Chauhan). You’ll help run recruitment, HR ops, payroll support, and team coordination for our India-based staff — all while contributing to a fast-moving, global SaaS platform. ✅ Key Responsibilities 📄 Contracts & Documentation Draft and manage employment contracts Maintain organised records for onboarding/offboarding and asset handovers 🧑‍💼 Recruitment & Interview Coordination Post job openings, screen candidates, and coordinate interviews Schedule final rounds directly with senior leadership Handle offer letters, follow-ups, and joining formalities 🕒 Attendance, Monitoring & Payroll Inputs Track team working hours, log leaves, and maintain weekly productivity reports Prepare payroll inputs (leaves, deductions, etc.) for monthly processing 💬 Employee Engagement & HR Operations Be the first point of contact for HR-related questions or issues Support performance reviews and help drive employee morale and engagement 🗂 Admin Support (as needed) Manage basic HR-related admin (e.g. onboarding kits, vendor coordination) 🎓 What We’re Looking For 1.5–2.5 years of HR generalist experience , preferably in a startup, SaaS, or IT setting Bachelor’s in HR, BBA, or a related field Excellent communication in Gujarati, Hindi, and English Strong coordination, follow-up, and documentation skills Experience using Google Workspace or MS Office Reliable, detail-oriented, and comfortable reporting to top management 📍 You Must Be: Located in or near Ahmedabad (Ghatlodia or Gandhinagar preferred) Willing and able to work from the office 2–3 days per week Ready to take ownership and move fast in a fast-paced environment Available to join immediately or within 15 days 🤝 What We Offer The chance to work directly with the leadership of a global digital health company Full ownership of end-to-end HR execution for the India team A high-trust, high-growth work culture with zero micromanagement Real career growth opportunities as the team scales

Total Rewards Specialist, APAC Remote / Hybrid – (Bangalore /India) We are seeking a highly organized and detail-oriented Total Rewards Specialist, APAC to join HR Shared Services. You will have experience of working in a global HR Shared Services with a minimum of 5 years’ experience of working within the APAC region. As the Total Rewards Specialist, you will be responsible for managing and administering the company's total rewards programs, including compensation, benefits; employee recognition; Leave of Absence (LOA). This role will involve overseeing the day-to-day administration of benefits and compensation programs, ensuring adherence to company policies and procedures. Additionally, you will play a crucial role in maintaining data integrity and managing data corrections. Your responsibilities will include managing and maintaining accurate employee data (i.e. onboarding / offboarding) related to total rewards programs and providing guidance and support to employees and HR teams for Total Rewards inquires and partnering with external vendors as needed. In addition to administering benefits and compensation programs, you will be responsible for identifying and resolving data discrepancies or errors. This will involve working closely with HRIS systems and other data management tools to identify root causes, troubleshoot issues, and implement effective solutions. Your attention to detail and commitment to data integrity will be crucial in ensuring accurate and reliable reporting. Job Responsibilities: Manage the day-to-day administration of the company's total rewards programs (i.e. onboarding and off boarding employees), including compensation, benefits, and employee recognition initiatives. Maintain accurate and up-to-date employee records and data related to compensation, benefits enrollment, and employee recognition programs. Collaborate with external vendors and internal stakeholders to ensure benefit payments, deductions and contributions are processed timely and accurately. Responsible for data and pay inputs that will feed into Payroll and other downstream systems (internal and external). To include data corrections. Data error management and resolution between systems to ensure accurate outputs and processing. Provide clear and timely communication to end users and stakeholders. Partner with external service providers for outsourced health and welfare benefit administration and external enrollment support. Primary point-of-contact for all benefits and compensation inquiries and coordination with Total Rewards vendors and internal teams. Trouble shoot benefit claim and compensation issues Requests follow up and recertifications if needed Payroll coordination Work collaboratively with the COEs HRBP, Payroll and HR Operations teams. Continue to identify areas of improvement and implement standard work and process improvement for overall efficiency. Identify opportunities for process optimization and collaborate with key stakeholders to implement improvements, optimize workflows, and enhance the overall effectiveness across the Total Rewards landscape. To include system and process automation opportunities. Stay updated on relevant laws and regulations related to compensation and benefits, ensuring compliance. Accountable for managing LOA (Leave of Absence) processes for APAC region. You will be successful in this role if you have: Error reporting and resolution experience: As a Total Rewards Coordinator, you will work with various systems and software to manage and administer total rewards programs. The ability to identify and report errors or discrepancies between systems is crucial. You should be able to troubleshoot and resolve issues efficiently, ensuring accurate data and smooth system operations. Problem-solving skills: When encountering errors or discrepancies, you should possess strong problem-solving skills. This involves analyzing the situation, identifying root causes, and implementing effective solutions to prevent recurrence. Attention to data integrity: Ensuring data integrity is essential when managing total rewards programs. You should have a keen eye for detail and be committed to maintaining accurate and consistent data across systems. Regularly perform data audits and implement data validation processes to minimize errors. Technical proficiency: Familiarity with HRIS systems, data management tools, and reporting software is crucial for error reporting and resolution. Proficiency in using these tools will enable you to effectively identify and address system errors or data inconsistencies. Communication and collaboration: When reporting errors between systems, clear and timely communication with relevant stakeholders is essential. You should be able to articulate the issue, its impact, and proposed solutions to technical teams, HR colleagues, and management. Collaborate with IT or system administrators to resolve errors promptly. Continuous improvement mindset: Strive for continuous improvement in system processes and data management. Identify opportunities for automation, streamlining workflows, and implementing error prevention measures. Keep up with technological advancements and industry best practices to enhance system efficiency and accuracy. Preferred Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of experience of working within HR Shared Services as a HR Operations/administration or a similar role, with a focus on total rewards. role. Strong knowledge of Total Rewards systems, principles, practices, and regulations. Experience in knowledge management and case management systems Proficiency preferred in using HRIS systems (e.g., Oracle) for data management and reporting; SNOW. Experience working in Oracle, ADP (Global View) a plus Must be proficient in English Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. Ready to move your career forward? Find out more at careers.fortive.com. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. Ready to move your career forward? Find out more at careers.fortive.com. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Human Resources Executive located in Raipur. The Human Resources Executive will be responsible for overseeing HR operations, managing employee relations, developing and implementing HR policies, and ensuring compliance with labor laws and regulations. Daily tasks include recruitment and selection, onboarding and offboarding of employees, performance management, and handling employee grievances and disciplinary actions. Additionally, the role involves maintaining employee records, processing payroll, and managing benefits administration. Qualifications HR Management and Human Resources (HR) skills Experience in HR Operations and developing HR Policies Ability to manage Employee Relations effectively Strong written and verbal communication skills Proficiency with HR software and Microsoft Office applications Analytical and problem-solving skills Experience in the retail industry is a plus Bachelor's degree in Human Resources Management, Business Administration, or a related field

RESPONSIBILITIES: IT Infrastructure & Network Management Maintain and monitor local office network (LAN/WAN), routers, switches, and firewalls. Ensure network uptime, speed, and security across all connected systems. Troubleshoot connectivity issues and escalate when needed. System & Server Administration Install, configure, and maintain local servers (Linux/Windows-based, as needed). Manage access controls, software installations, backups, and updates. Monitor server performance, patching, and uptime. User Support & Device Management Provide technical support to employees for hardware/software issues. Maintain inventory and configuration of company devices (laptops, printers, conferencing systems). Manage user onboarding/offboarding from an IT systems perspective. Security & Compliance Support Enforce IT security best practices (e.g., remote device management, endpoint protection, patch management, Wi-Fi segmentation). Support internal audits or assessments tied to IT controls and data security. Assist in implementing compliance-related measures (GDPR, ISO 27001, SOC 2, etc.). EXPERIENCE: 2–3 years of experience as a system/network administrator or IT support technician. Solid knowledge of office network setups (wired & wireless), VLANs, and basic firewall configuration. Hands-on experience with server setup and maintenance (Linux and/or Windows). Familiarity with device provisioning, user access control, and local backups. Strong troubleshooting and communication skills. Exposure to data privacy regulations like GDPR, ISO 27001, or SOC 2 (good to have). Experience managing cloud-hybrid environments (e.g., integrating local servers with cloud tools) (Good to have). Knowledge of endpoint management platforms (e.g., Intune or equivalent) (good to have).

Experience: (06 – 10) Years Job Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai & Delhi Job Profile: People Connect Consultant – SAP SuccessFactors ▪ 4 to 6 Years of SuccessFactors with minimum 3 End-End-To Implementations in RCM/RMK/ ONB 1.0/2.0 ▪ Minimum 2 years domain experience preferred ▪ Certified in SuccessFactors Recruiting Management (RCM) ▪ Certified in SuccessFactors Onboarding (ONB) ▪ Hands on experience in RCM Data Models customization. ▪ Hands on experience in On/Offboarding Configuration and End to End Implementation. ▪ Hands on experience in creating Panels, designing and mapping pdf forms, configuring New Hire Activities. ▪ Good Knowledge in On/Offboarding processes and its feasibilities and limitations. ▪ Hands on experience in Requisitions, Candidate Profile, Application and Offer templates setup. ▪ Good Knowledge in Recruiting processes leveraging the SF RCM capabilities. ▪ Experience translating client business rules to technical business requirements. ▪ Experience in Integration with recruiting sites like LinkedIn, Naukri, Gulf Post etc. ▪ Experience in integrating RCM – ONB – EC. ▪ Experience with Position Management integration with RCM. ▪ Experience in Company specific Content Page Configuration: Benefits Page, About Us Page, Diversityp2 Page Employee Willingness Page. ▪ Experience in creating Search Page and interactive Job Map. ▪ Experience in Search Engine Optimization (SEO) pages. ▪ Ability to work in multiple projects same time. ▪ Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. ▪ Excellent verbal and written communication skills and can communicate clearly and concisely. ▪ Strong executive presence and ability to interact with Customer Top Management. ▪ Proven ability to transfer knowledge and stay aware of current trends and technical advancements. ▪ Need to be a team player. ▪ Bachelor or master degree. ▪ Passionate about SAP, ready to learn and grow. ▪ Business Travel: Project specific travelling is mandatory for all the SAP Consultants.

You will be joining an IT Company in Pune as an HR Generalist. Your primary responsibilities will include handling recruitment efforts, conducting new hire orientation and onboarding, overseeing the employee life cycle, driving employee engagement and learning & development initiatives, and ensuring compliance with company policies and procedures. Additionally, you will be tasked with building strong relationships with company managers/leaders to support them with their human resource needs. To excel in this role, you should have 4-7 years of experience in an HR Generalist position, preferably within an IT company. Your expertise should cover various HR functions such as recruitment, onboarding, induction, HR operations, employee relations, grievance handling, employee engagement, reward and recognition, learning and development, offboarding, and HR reporting. The ideal candidate will possess excellent communication skills along with thoughtful and effective people management abilities. It is essential that you have prior experience working in the HR team of an IT company. Immediate or short notice joiners are preferred, and candidates based in Pune will be given preference for this position.,

What You'll Do Manage Payroll process for contractual employees. Monitor end to end employee lifecycle processes (onboarding/offboarding etc) and ensure defined SOPs are followed and SLAs are met for third party resources. Track various key HR metrics (Onboarding/offboarding/Payroll/BGV) and publish basis set timelines. Provide strong reporting and analytical information support to the internal teams. Manage HR data requests from internal & external stakeholders/vendors/auditors, etc. General administration duties and ad-hoc project work. What You'll Need 1-3 years of experience in HR operations Hands-on knowledge of MS Excel Attention to detail/data quality. Ability to understand and analyze processes. Strong communication skills.

We're looking for an HR Assistant to join our Corporate Office in Ahmedabad, Gujarat. In this role, you'll be instrumental in ensuring the smooth operation of our HR department, providing crucial administrative support, and contributing to a positive employee experience. If you're eager to learn, thrive in a fast-paced environment, and are committed to maintaining confidentiality and accuracy, we encourage you to apply! Responsibilities: Administrative Support: o Maintain and update employee records, both physical and digital, ensuring accuracy and compliance. o Prepare HR-related documents, including offer letters, employment verification letters, and termination paperwork. o Schedule and coordinate interviews, meetings, and training sessions. o Manage HR calendars and appointments efficiently. o Assist with general office duties such as filing, scanning, copying, and data entry. · Onboarding & Offboarding: o Support the new hire onboarding process, including preparing new hire packets and assisting with orientation. o Coordinate offboarding procedures, including exit interviews and final paperwork. · Employee Relations Support: o Act as the first point of contact for employee inquiries, directing them to the appropriate HR team member when necessary. o Assist with the coordination of employee engagement activities and events. · HRIS Management: o Help maintain and update the Human Resources Information System (HRIS) with accurate employee data. o Generate basic HR reports as needed. · Compliance & Confidentiality: o Handle sensitive and confidential information with the utmost discretion and professionalism. o Ensure all HR activities comply with company policies and relevant labour laws. Qualifications: · Bachelor's degree in Human Resources, Business Administration, or a related field preferred. · 1-2 years of experience in an administrative or HR support role is a plus. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). · Familiarity with HRIS systems is an advantage. · Excellent written and verbal communication skills. · Strong organizational skills and attention to detail. · Ability to multitask and prioritize effectively in a fast-paced environment. · High level of integrity and ability to maintain confidentiality. · A proactive and positive attitude with a strong desire to learn and grow within the HR field. What We Offer: · An opportunity to be part of a collaborative and supportive HR team. · Exposure to various aspects of Human Resources in a corporate setting. · Professional development and growth opportunities. · A dynamic and inclusive work environment. · Compensation: The annual compensation for this role ranges from INR 2.4 Lakhs to INR 3 Lakhs (LPA) , depending on experience and qualifications. To Apply: If interested, please send your candidature to hrd@sankalponline.com along with your resume and a cover letter outlining your relevant experience and why you are interested in this role.

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI