2296 Offboarding Jobs - Page 18

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role NOC/Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Initial triage of incidents related to Infrastructure (network – router, switch, Meraki devices, access points, SDWAN ;server – Windows & Linux etc.) & application issues using knowledge articles. Work on service requests (network device onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy, etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus

As the HR Assistant, you will be responsible for maintaining and updating employee records both in HR systems and physical files. You will play a key role in supporting recruitment processes by posting job ads, scheduling interviews, and coordinating candidate communication. Additionally, you will assist in onboarding and offboarding processes for new hires and departing employees. Your duties will also include preparing various HR documents such as employment contracts, new hire packets, and internal memos. You will be tasked with coordinating training sessions, performance reviews, and employee evaluations. Being the point of contact for internal and external HR-related inquiries or requests will be part of your daily responsibilities. Ensuring compliance with company policies and legal labor regulations will be crucial in this role. You will also be responsible for maintaining accurate records of employee benefits, including insurance and leave entitlements. Furthermore, you will support HR projects and initiatives as assigned. This is a full-time position with a day shift schedule, and the work location is in person.,

Business Analyst III (REQ/790) Job Id: REQ/790 Location: Chennai Experience: 3 to 6 Years CTC: 6L to 10L Date Posted: 16-Jul-2025 Employment Type: Permanent No. of Openings: 2 Sysvine is Looking for a proactive Business Analysis professional to support onboarding/offboarding, manage customer lifecycle, resolve issues via Zoho/ChurnZero, and coordinate with internal teams. Strong communication & system handling skills are a must. Desired Candidate Profile 3 years of experience in Business support/Analytics. Experience with customer processes & help desk. Proficient in Excel, SaaS, Zoho. Strong communication Skills. Broad business understanding. Education/Specific Knowledge Any Degree Key Skills Communication Skills Excel SAAS Zoho Business Analysis Requirement Analysis Highlights To know the benefits of Sysvine please visit the bottom of this page. We are open to considering candidates who are on a long break but are still passionate about restarting their careers. Our Benefits India Engaging Annual Team Trips Happy Fridays GameVine - Annual Games AimVine - Annual Party Social Responsibilities - Tree Planting, Volunteering for Orphans, Gadget Donations, Blood Donation Camps, Flood Relief Support, Cyclone Relief Support Health Campaigns Birthday Celebrations First Aid & Fire Safety Training Guest Speakers Benefits Accidental Insurance Family Health Insurance Parental Health Insurance Sick Leave Casual Leave Privilege Leave Floating Leave Holidays Short Term Disability Insurance Long Term Disability Insurance Employee Referral Bonus Product Referral Bonus Sodexo Passes Remote Working Flexible Working Hours Maternity Benefit Leave Encashment Tuition Reimbursement Niceties Welcome Kit MacBook Pro iPhones and Android Phones for Mobile Departments Coffee and Biscuits Recreation Room Resting Room Fitness Programmes and Equipment International Traditional Day Personal Tax Management Sessions Shuttle Services from/to Train Big Monitor Recognition Performance Bonus Extra Mile Recognition (EMR) Annual Achievement Awards Special Bonuses Overseas Deputations Leadership Training Programs Technical Conferences Engaging Ethical Diverse Team Lunches D-Day (Difficult Day Policy) I-Day (Inconvenient Day Policy) Technical Conferences Personal Financial Management Sessions Leadership Training Programs Tax Saving Sessions Guest Speakers Benefits Health Insurance Unemployment Insurance Paid Time Off Floating Leaves 8 Holidays Short Term Disability Insurance Workmen Compensation Employee Referral Bonus Product Referral Bonus CalSavers Tuition Reimbursement Recognition Performance Bonus Extra Mile Recognition (EMR) Annual Achievement Awards Special Bonuses Technical Conferences

About Flutter Entertainment Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. Overview Of The Role Working as part of the overall SRPM team function, the SRPM Analyst will help to enable the business to meet the requirements of the Flutter SRPM framework. The SRPM Analyst will utilize data analytics to allow for tasks to be completed to meet the requirements of the SRPM framework. Identification of importance of suppliers, through supporting with completion of supplier segmentation assessments and analysis and reporting of results. Supporting the provision of ongoing risk management and performance management. Supporting the provision of ESG management across the Flutter supplier base and completion of overarching SRPM assurance. KEY RESPONSIBILITES The SRPM Analyst will be responsible for completing supplier segmentation assessments, to help identify the level of SRM/SPM required with each of Flutters active suppliers, ensuring results are maintained annually/following any change. The SRPM Analyst will liaise with supplier owners, to check and challenge segmentation responses, validating the result. The SRPM Analyst will be responsible for supporting supplier owners with the ongoing Risk and Performance monitoring of suppliers, ensuring suppliers are being managed as per the requirements of the SRPM framework, as per the suppliers segmentation result. The SRPM Analyst will review and manage ongoing risk alerts and understand the appropriate escalations and assurance in each circumstance. The SRPM Analyst will assist Flutters SRPM Team/supplier owners with preparing bespoke packs/reports with required SRPM data for risk forums or supplier meetings as required. They will help to manage the supplier offboarding process when a relationship with a supplier is ending. They will be responsible for utilising MI systems to report on ESG and SRPM and presenting back to stakeholders as required. Manage the EcoVadis inbox to answer relevant emails and escalate where required to onshore ESG team. TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE Desirable that candidate is degree level educated – however not required. Desirable to have 2+ years' experience working in a data analysis role. Excellent PowerPoint and presentation skills. Intermediate Excel and basic MS Word skills. Experience working in an SRPM/Procurement environment is desirable. Excellent attention to detail and ability to use initiative and solve problems. Strong interpersonal skills, strong verbal and written communication skills. Ability to communicate and respond promptly to all internal and external stakeholders. Ability to adapt quickly to changing priorities and escalate as needed. Willingness to learn quickly and work in fast-paced environment. Ability to challenge. Benefits We Offer Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Hybrid Model : 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India .

About Flutter Entertainment Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. FLUTTER ENTERTAINMENT INDIA Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. Overview Of The Role Working as part of the overall SRPM team function, the SRPM Analyst will help to enable the business to meet the requirements of the Flutter SRPM framework. The SRPM Analyst will utilize data analytics to allow for tasks to be completed to meet the requirements of the SRPM framework. Identification of importance of suppliers, through supporting with completion of supplier segmentation assessments and analysis and reporting of results. Supporting the provision of ongoing risk management and performance management. Supporting the provision of ESG management across the Flutter supplier base and completion of overarching SRPM assurance. KEY RESPONSIBILITES The SRPM Analyst will be responsible for completing supplier segmentation assessments, to help identify the level of SRM/SPM required with each of Flutters active suppliers, ensuring results are maintained annually/following any change. The SRPM Analyst will liaise with supplier owners, to check and challenge segmentation responses, validating the result. The SRPM Analyst will be responsible for supporting supplier owners with the ongoing Risk and Performance monitoring of suppliers, ensuring suppliers are being managed as per the requirements of the SRPM framework, as per the suppliers segmentation result. The SRPM Analyst will review and manage ongoing risk alerts and understand the appropriate escalations and assurance in each circumstance. The SRPM Analyst will assist Flutters SRPM Team/supplier owners with preparing bespoke packs/reports with required SRPM data for risk forums or supplier meetings as required. They will help to manage the supplier offboarding process when a relationship with a supplier is ending. They will be responsible for utilising MI systems to report on ESG and SRPM and presenting back to stakeholders as required. Manage the EcoVadis inbox to answer relevant emails and escalate where required to onshore ESG team. TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE Desirable that candidate is degree level educated – however not required. Desirable to have 2+ years' experience working in a data analysis role. Excellent PowerPoint and presentation skills. Intermediate Excel and basic MS Word skills. Experience working in an SRPM/Procurement environment is desirable. Excellent attention to detail and ability to use initiative and solve problems. Strong interpersonal skills, strong verbal and written communication skills. Ability to communicate and respond promptly to all internal and external stakeholders. Ability to adapt quickly to changing priorities and escalate as needed. Willingness to learn quickly and work in fast-paced environment. Ability to challenge. Benefits We Offer Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling. Career growth through Internal Mobility Programs . Comprehensive Health Insurance for you and dependents. Well-Being Fund and 24/7 Assistance Program for holistic wellness. Hybrid Model : 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals. Free Meals, Cab Allowance , and a Home Office Setup Allowance. Employer PF Contribution , gratuity, Personal Accident & Life Insurance. Sharesave Plan to purchase discounted company shares. Volunteering Leave and Team Events to build connections. Recognition through the Kudos Platform and Referral Rewards . WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India .

Company Description WinTech Inc is a professional service firm specializing in human resources (HR) consulting. The company offers services that cover the entire employee lifecycle, from recruitment and onboarding to performance management and offboarding. Their tailored solutions cater to businesses of all sizes and industries, helping them optimize HR processes and enhance employee satisfaction. WinTech Inc also provides practical tools and resources, supported by a team of experienced HR professionals who stay updated on industry trends and best practices. They prioritize understanding clients' business objectives to provide solutions that align with their goals. Role Description This is a full-time hybrid role for a General Manager located in Chennai, with some work from home flexibility. The General Manager will oversee day-to-day operations, manage and lead various departments, and ensure that the business objectives are met efficiently. Responsibilities include developing and implementing business strategies, setting performance goals, budgeting, and resource management. The General Manager will also be involved in fostering a positive company culture, ensuring compliance with policies, and providing strategic leadership to drive organizational growth. Qualifications Leadership, Team Management, and Organizational Development skills Strategic Planning, Business Strategy, and Financial Management skills Human Resources Management, Employee Engagement, and Performance Management skills Excellent Communication, Interpersonal, and Problem-Solving skills Experience in HR consulting or a related field is a plus Bachelor's degree in Business Administration, Human Resources, or related field; MBA preferred Proven track record in managing business operations and leading teams Manufacturing sector Experience : 10 to 15 Years

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IAM Specialist-PKI & Key Management Operations Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your key responsibilities Manage L3 Incidents, Service Requests and problems related to affected services Manage and maintain Public Key Infrastructure Document PKI and certificate management guidance for the company Responsible for infrastructure design and the planning and implementation of changes within the environment Sponsor changes to the infrastructure needed to support new and evolving services, technologies, and applications KPI analysis to identify patterns and trends and drive performance improvement Benchmarking, productivity, and quality control Ownership of process engineering and operational improvement initiatives including automation tooling Provide first line support to internal clients and member organization on EKMS. Support EKMS onboarding and offboarding processes for both cloud and on-premises applications Provide operational support and triage on HSM and EKMS during incident response. Support Azure Managed HSM (MHSM) onboarding operations as it relates to applications requiring TLS offloading. Under the supervision of EKMS Engineering, support the Firm’s day-to-day operations as it relates to on-premises applications requiring TLS offloading. Implement operational improvements as it relates to enterprise key management and HSM support. Maintain and update the enterprise key management documentation to support new business requirements. Support HSMs operations as it relates to Nginx and Windows Internet Information Services. Provide Level 1 and 2 support to end user related on key management which has a direct impact of the Recovery Time Objective (RTO). Escalate advance key management issues which has a direct impact on service delivery to EKMS Engineers or Vendors where necessary Maintain the operations runbook for HSM and EKMS deployments. Root cause analysis and service improvement solutions Provide cost-efficient, stable operations for the platforms and services in scope Align risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Produce accurate, brief and clearly written documents tailored to audience needs and expectations Flexibility to work in a 24*7 support structure. Skills and attributes for success Excellent problem-solving skills Strong verbal and written skills to interact with global teams and customers Keep up on current technologies and maintain awareness of industry trends and threats, focusing on PKI technologies. Tangible, relevant, and demonstrable experience with PKI and specifically Microsoft PKI technology, integration with platforms and applications, and working with clients. Perform analysis of metrics for the purpose of making decisions around staffing, capacity, and processes. Experience in Key Management Operations related to Key Generation, Storage, Distribution, Rotation, Revocation and Destruction. Experience with at least one enterprise key management systems as well as cloud-based key management services. Operational experience working with two or more of the following protocols: TLS, PKI, HSMs, KMIP, Digital Certificate Management, Azure Key Vault, or transparent database encryption. Basic experience with FIPS 140-2 Level 3 compliance requirements and implementation. To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Fluent in English language – written and verbal Minimum of 5 years of experience with Public Key Infrastructure (PKI) Experience with key PKI technologies such as Microsoft Active Directory Certificate Services including Certificate Authority, NDES, and OCSP and HSMs 2 years’ experience in enterprise key management, HSM configuration, application layer encryption, and transparent data encryption. Understanding of digital certificate lifecycle management functions Broad understanding of the available PKI vendors and technologies offering technical solutions in the market Experience with case management tool, ideally ServiceNow Ideally, you’ll also have Ability to plan, estimate, and deliver work independently. Solid understanding of change management processes and software suites Knowledge of enterprise authentication and web security What we look for We’re looking for a teammate who can collaborate globally with different regions and cultures with an open mind and a creative approach. Critical thinking and a problem-solving approach are vital traits to be successful in the role. An individual with strong customer service and communication skills. What we offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learnin g: You will develop the mindset and skills to navigate whatever comes next. Success as defined by yo u: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership : We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture : You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Overview: We are seeking a highly motivated and detail-oriented Junior PMO Analyst to join our Portfolio Management Office (PMO) within the Business Intelligence & Reporting (BI&R) function. Supporting a large global team, this role is critical in enabling operational excellence, tracking delivery across strategic initiatives, and ensuring effective governance and reporting mechanisms. The ideal candidate will bring strong analytical skills, structured thinking, and a proactive attitude to support headcount planning, financial tracking, productivity reporting, and executive communication. You will collaborate closely with cross-functional reporting leads and drive visibility, control, and standardization across the BI&R portfolio.Portfolio Tracking & Governance Support tracking of strategic initiatives, OKRs, and delivery milestones across BI&R functions. Maintain up-to-date dashboards/reports for leadership visibility on progress, risks, and KPIs. Ensure accurate documentation of initiative status, dependencies, and owners. Headcount & Resource Management Assist in maintaining the resource allocation tracker, including hiring plans, onboarding/offboarding status, and backfill needs. Collaborate with function leads to track redeployments, talent movement, and productivity optimization initiatives. Responsibilities: Financial & Productivity Reporting Support budgeting exercises and monthly budget readiness tracking (labor and non-labor). Track and reconcile planned vs. actual productivity savings across the BI&R portfolio. Prepare reports for financial governance reviews. PMO Operations & Standardization Own templates, trackers, and PMO operating cadences (weekly, monthly, quarterly). Support planning and execution of leadership reviews, retrospectives, and cadence reviews. Drive standardization of documentation, process hygiene, and operating model consistency. Communication & Collaboration Collaboration with cross-fucntional teams Qualifications: Summarize key actions and insights from cross-functional meetings and ensure timely follow-up. Prepare executive-ready presentations and communication briefs.MBA from a Tier-1 or Tier-2 B-School (IIMs, ISB, XLRI, SP Jain, MDI, etc.) or relevant post-graduate degree in Business, Analytics, or Operations. Project Management certifications are preferred (e.g., PMP, Prince2, CAPM, Lean/Six Sigma certification). Experience 4+ years (for Top Tier institutions) / 6+ years (for other institutions) of experience in PMO, business operations, strategy execution, or project coordination roles. Prior experience in large-scale teams, preferably in analytics, technology, or enterprise transformation environments. Skills Strong proficiency in Excel, PowerPoint, and collaboration tools (MS Teams, SharePoint, OneNote). Experience working with Power BI or basic data handling/visualization is a plus. Strong analytical mindset with attention to detail. Excellent written and verbal communication skills, including executive-level reporting. High ownership, proactiveness, and ability to work across time zones and stakeholder groups

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Senior Director PX, APAC Overview: Reporting to our Chief People Officer, you will work closely with managers, US HR, and our local service delivery teams to support employees in India and other Asia-Pac locations. This role is responsible for all aspects of human resources including employee relations, legal compliance, organizational development, performance management, onboarding and offboarding, and ensuring we are meeting the needs of our employees. You will be working in a dynamic environment where no day is the same. Responsibilities Serve as the primary People Success contact for our service delivery teams across our client teams in APAC. Partner with the Corporate People Success team in the US as well as other cross-functional teams globally to deploy programs and deliver training (e.g. orientation, leadership training, etc.) to service delivery teams. Coach managers in matters relating to employment law and people processes including disciplinary processes, performance management, feedback cycles and engagement initiatives. Work with managers and team leaders to manage employee relation issues including performance, conduct, conflict of interest, grievance and discipline (provide country centric legal employment advice). Provide coaching and advocacy for employees experiencing problems that impact their ability to support and deliver customer centric services. Ensure that Milestone remains in compliance with local HR laws and regulations including required training. Evaluate and provide recommendations for compensation and benefits programs Create and maintain People Operations handbook and policies including Disciplinary, Grievance, Leave of absence, etc. Administer post termination survey/ exit interviews. Manage new hire onboarding including probationary review process Work with leadership to manage career planning, employee development activities, and performance management. Manage Health & Safety in the region. Qualifications 8+ years of experience in human resources, preferably as an HR Business Partner Familiarity with laws, benefits, and other key requirements for multiple countries Knowledgeable on India practices and familiar with practices in other Asian countries Additional skills needed: Must have excellent decision-making skills Strong communication skills Solid experience in Employee Relations Ability to work effectively with remote teams Strong attention to detail Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Company: Acme Advertising Co. Location: A-1/23-24, 2nd Floor, Sector-4, Rohini, Delhi – 110085, India (On-site) Internship Duration: 3–6 Months Stipend: ₹3,000 – ₹5,000/month (Performance-based) Working Days: Monday to Saturday Timings: 10:00 AM – 6:30 PM About the Company: Acme Advertising Co. is one of India’s leading self-owned outdoor advertising agencies, specializing in billboard, transit, and branding solutions across major cities. We are looking for a proactive HR Intern to support our growing team. Role Overview: As an HR Intern, you will assist the HR department in managing daily operations, recruitment processes, and employee engagement activities. This role offers hands-on experience and learning opportunities in a dynamic, fast-paced environment. Key Responsibilities: Recruitment Support: Assist in drafting and posting job openings on platforms like LinkedIn, Internshala, and Naukri Screen resumes and shortlist suitable candidates Schedule and coordinate interviews with hiring managers HR Operations: Maintain and update employee records and HR databases Support onboarding processes including documentation and orientation Assist in offboarding formalities and maintaining exit records Attendance & Payroll Assistance: Track employee attendance, leaves, and absences Help prepare basic payroll data for processing Employee Engagement: Assist in planning and executing office events and celebrations Conduct basic surveys and feedback collection for HR improvement Documentation & Compliance: Organize HR files, contracts, and policy documents Ensure confidentiality and compliance with HR practices Who Can Apply: Students or recent graduates from BBA/MBA (HR) or related fields Excellent communication and interpersonal skills Strong organizational and time management abilities Proficient in MS Office (Excel, Word, PowerPoint) Willing to work full-time from our Delhi office What You’ll Gain: Certificate of Internship Hands-on HR experience in a reputed advertising company Mentorship from experienced HR professionals Exposure to real-time HR tools and industry practices Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹3,000.00 - ₹8,000.00 per month Work Location: In person

Job description Key Responsibilities: Human Resources: Assist in recruitment processes (job postings, screening resumes, scheduling interviews). Maintain employee records (both digital and physical). Support onboarding and offboarding procedures. Assist in payroll preparation and employee attendance tracking. Handle employee queries regarding HR policies and procedures. Coordinate training and development programs. Help manage employee engagement initiatives and welfare activities. Ensure compliance with labor laws and internal policies. Administration: Oversee day-to-day administrative operations of the office. Manage office supplies, stationery, and inventory. Coordinate with vendors and service providers (e.g., housekeeping, maintenance). Maintain records of company assets and office equipment. Ensure safety, hygiene, and cleanliness of the workplace. Handle travel arrangements, meeting schedules, and event logistics. Support management in organizing meetings and preparing reports. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Language: English (Preferred) Work Location: In person

We are looking for Core Admin Executive having experience in Facility Management, Travelling, Stationery, Ticket Bookings, Vendor & Guest Management, Cleaning Management, Hotel Bookings etc. Please find below details and attached JD for your reference. Designation / Position: Admin Executive Experience: 2+Years Location: Jhagadia, Bharuch Qualification: Any Graduate Third Party Payroll (Renewable every year) Travelling – Free Canteen- Subsidized Facility. Job Description: General Administration: Oversee day-to-day administrative operations of the plant/office. Maintain office infrastructure, housekeeping, and facility management. Manage office supplies inventory and place orders when necessary. Coordinate with vendors and service providers (canteen, security, housekeeping, etc.). Documentation & Record Keeping: Maintain proper documentation related to contracts, licenses, ISO records, and compliance. Organize and maintain employee and visitor records. Manage incoming/outgoing correspondence and ensure filing systems are up to date. HR & Employee Support (Admin Role): Coordinate employee onboarding/offboarding formalities. Support HR team in maintaining attendance, leaves, ID cards, uniform distribution, etc. Organize internal meetings, trainings, and official events. Compliance Support: Assist in statutory compliance-related documentation (PF, ESI, Factory Act, Pollution Control, etc.). Coordinate with government authorities and consultants for approvals/inspections when needed. Travel & Transport Management: Handle travel arrangements including tickets, accommodation, and local conveyance. Manage company vehicles, drivers, and transport records. Plant/Factory Admin Support (if applicable): Assist in coordinating utility services (water, power, effluent management). Help ensure plant safety rules are followed in coordination with EHS/Safety team. Required Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in MS Office (Word, Excel, Outlook). Familiarity with admin-related compliance and documentation processes. Ability to multitask and work independently with minimal supervision. Interested candidates can send their updated cv to… b.hiring@catalystshr.com 9726782015. Job Type: Contractual / Temporary Contract length: 11 months Pay: ₹15,000.00 - ₹28,000.00 per month Benefits: Leave encashment Provident Fund Work Location: In person

Job Summary: We are looking for a motivated and detail-oriented HR Intern to join our team. This internship will offer you hands-on experience in various HR functions such as recruitment, employee engagement, HR operations, and compliance. If you are passionate about HR and eager to learn in a dynamic environment, we’d love to hear from you. Key Responsibilities: Assist in posting job openings on various platforms and screening resumes. Schedule interviews and coordinate with candidates and hiring managers. Support onboarding and offboarding processes. Maintain and update employee records and HR databases. Assist in organizing employee engagement activities. Support administrative tasks related to payroll, benefits, and compliance. Participate in HR projects and initiatives as needed. Requirements: Currently pursuing or recently completed a degree in Human Resources ( MBA / BBA) Strong verbal and written communication skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Good organizational and time-management skills. High level of integrity and confidentiality. Enthusiastic, proactive, and eager to learn. Preferred Qualifications: Pursuing or completed MBA /BBA. What You'll Gain: Real-world exposure to HR operations and strategy. Opportunity to work closely with experienced HR professionals. Networking opportunities and mentorship. A potential pathway to a full-time role based on performance. Job Types: Full-time, Permanent, Internship Contract length: 6 months Pay: ₹5,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Education: Master's (Preferred) Work Location: In person

About the Role We are looking for a hands-on and independent ‘Senior HR Executive’ who can manage the HR lifecycle — from hiring and onboarding to payroll, compliance, and engagement for a startup. Key Responsibilities Talent Acquisition Independently manage end-to-end recruitment for technical, non-technical, and leadership roles. Use job portals, ATS, and headhunting to source candidates. Drive employer training and campus hiring initiatives. HR Operations & Documentation Maintain HRIS, attendance, leave, and employee database. Prepare and manage offer letters, appointment letters, NDAs, and other formal documents. Lead onboarding and offboarding processes, including exit interviews and full & final settlements. Payroll & Compliance Coordinate monthly payroll processing with finance. Manage PF, ESI, Gratuity, Professional Tax, and other statutory requirements, Compliance. Employee Relations & Engagement Act as the go-to HR point for employee queries, grievances, and feedback. Conduct regular 1-on-1s, surveys, and feedback sessions. HR Policy & Strategy Draft, implement, and improve company HR policies and SOPs. Contribute to performance management and appraisal processes. Assist leadership in building culture and retention strategies. Key Skills Required Degree/MBA/PGDM in HR: 3+ years of experience in generalist HR roles (startup/SME preferred). Strong knowledge of labour laws, payroll systems, and HR documentation. Hands-on experience with HR tools (Zoho, Odoo or similar). Excellent communication, negotiation, and interpersonal skills. Ability to work independently and take ownership of the HR function. How to Apply: Send your resume and a short note to hr@ibphub.com with the subject: "Senior HR Executive"

We are seeking a dynamic HR Manager to oversee and execute the full spectrum of human resource functions at Zealmax Innovations, from talent acquisition to employee exit, ensuring a seamless and compliant HR experience. About the Company: Zealmax Innovations Pvt. Ltd., under the stewardship of visionary leaders who are alumni of IIM Ahmedabad, stands out as a rapidly growing entity within the healthcare domain, thriving across two vibrant verticals as below 1. Zealmax Ortho (Orthopedic implants, B2B, International market) To learn more, http://orthoimplantsindia.com/ 2. UltraCare PRO (Physiotherapy equipment, B2C, Domestic market). To learn more, http://ultracarepro.in/ Responsibilities: Develop and execute talent acquisition strategies and manage end-to-end recruitment and onboarding. Maintain accurate employee records and HRIS data. Oversee employee orientation, training, and continuous development programs. Address employee relations, grievances, and conflict resolution confidentially. Create, implement, and uphold HR policies and procedures across the organization. Drive employee engagement, recognition, and wellness initiatives. Manage performance appraisals and support managers in performance development. Manage compensation and benefits to maintain equity and competitiveness. Track attendance, leave, and ensure HRIS accuracy. Conduct exit interviews and ensure smooth offboarding and final settlements. Prepare HR reports and analytics for management insights. Advise leadership on HR strategies and organizational development. What We’re Looking For: Bachelor's/Master’s degree in Human Resources, Business Administration, or related field. 5+ years of experience in end-to-end HR management, preferably in a tech or innovation-driven environment. Strong knowledge of labor laws, payroll systems, and HR best practices. Excellent interpersonal, leadership, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Why You'll Love It Here: Competitive compensation package, up to ₹ 12 LPA, commensurate with experience. Work in a collaborative environment alongside a visionary team committed to making a meaningful impact. Comprehensive Mediclaim Coverage and Term Insurance for your well-being. Robust Employee Reward Policy. Enjoy half-day Saturdays for a better work-life balance. Participate in weekly engagement and professional development programs. Benefits from the Employee Referral Rewards Program. Interview and Job location: 504, Indraprasth Business house, Behind Rasranjan, Near Vijay Cross Road, Memnagar, Ahmedabad, Gujarat 380009. How to apply: Interested applicants can mail your updated resume on hr@orthoimplantsindia.com or contact on +91 8238034256

Company: Acme Advertising Co. Location: A-1/23-24, 2nd Floor, Sector-4, Rohini, Delhi – 110085, India (On-site) Internship Duration: 3–6 Months Stipend: ₹3,000 – ₹5,000/month (Performance-based) Working Days: Monday to Saturday Timings: 10:00 AM – 6:30 PM About the Company: Acme Advertising Co. is one of India’s leading self-owned outdoor advertising agencies, specializing in billboard, transit, and branding solutions across major cities. We are looking for a proactive HR Intern to support our growing team. Role Overview: As an HR Intern, you will assist the HR department in managing daily operations, recruitment processes, and employee engagement activities. This role offers hands-on experience and learning opportunities in a dynamic, fast-paced environment. Key Responsibilities: Recruitment Support: Assist in drafting and posting job openings on platforms like LinkedIn, Internshala, and Naukri Screen resumes and shortlist suitable candidates Schedule and coordinate interviews with hiring managers HR Operations: Maintain and update employee records and HR databases Support onboarding processes including documentation and orientation Assist in offboarding formalities and maintaining exit records Attendance & Payroll Assistance: Track employee attendance, leaves, and absences Help prepare basic payroll data for processing Employee Engagement: Assist in planning and executing office events and celebrations Conduct basic surveys and feedback collection for HR improvement Documentation & Compliance: Organize HR files, contracts, and policy documents Ensure confidentiality and compliance with HR practices Who Can Apply: Students or recent graduates from BBA/MBA (HR) or related fields Excellent communication and interpersonal skills Strong organizational and time management abilities Proficient in MS Office (Excel, Word, PowerPoint) Willing to work full-time from our Delhi office What You’ll Gain: Certificate of Internship Hands-on HR experience in a reputed advertising company Mentorship from experienced HR professionals Exposure to real-time HR tools and industry practices Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹3,000.00 - ₹8,000.00 per month Work Location: In person

As a UK HR Operations Executive at Resillion, you will play a crucial role in managing key functions such as onboarding, offboarding, offer letter creation, HRIS management, employee data management, and core HR processes. With 4 to 6 years of hands-on experience in HR operations, you will be responsible for ensuring the smooth execution of HR processes and maintaining compliance with UK labor laws and company policies. Your main responsibilities will include managing the full lifecycle of employee onboarding, conducting orientation sessions, coordinating offboarding processes, drafting offer letters and contracts, overseeing day-to-day HR operations, administering the HRIS, maintaining employee records, overseeing employee screening processes, providing HR reporting and analysis, and collaborating with HR colleagues, hiring managers, and other stakeholders. To excel in this role, you should have a strong understanding of UK HR operations, HR compliance, and core HR processes. Experience with HR software/HRIS systems and proficiency in MS Office Suite are essential. Your attention to detail, excellent communication skills, problem-solving abilities, and the capability to work independently and as part of a team will be key to your success in this position. Join Resillion to work in a dynamic and rapidly evolving field, enjoy competitive compensation, benefits, and growth opportunities, and make a significant impact on the organization's overall posture.,

As a part of the team responsible for Data Management, you will have the opportunity to review and approve HR initiated business processes in Workday (WD). Your role will involve providing support for reorganizations and other HR initiatives, as well as regularly auditing WD data to maintain a high degree of accuracy. In addition, you will be managing the onboarding process for new hires, which includes tasks such as preparing contracts, confirming the accuracy of hire data into Workday, ensuring pre-hire onboarding is complete, conducting orientation sessions, and ensuring a positive new hire experience. Your responsibilities will also include providing timely and accurate information to employees, escalating complex issues to appropriate HR team members as needed, and assisting with the administration of employee benefits programs, such as health insurance, retirement plans, and other local benefits. To be successful in this role, you are required to have at least 2 years of experience in an HR generalist, analyst, or operations role. Experience with HRIS systems, preferably Workday, is highly desirable. Excellent communication, interpersonal, and customer service skills are essential, along with a high level of organization and attention to detail to manage multiple tasks simultaneously. One of the unique aspects that you bring to the table is your experience working in a global organization, which will be valuable in contributing to the team's success. Joining Brown-Forman means being part of a company that believes great people build great brands. You will have the opportunity to grow both personally and professionally, solve problems, seize opportunities, and generate bold ideas. At Brown-Forman, teamwork is highly valued, and you will be encouraged to bring your best self to work every day. This position is within the Global People & Communications function of Brown-Forman, based in Gurgaon, Haryana, IND. If you are ready to embark on a career where meaningful work begins from day one, consider joining our team and be a part of the Brown-Forman family.,

You are a Human Resources Professional with over 3 years of experience seeking to join the HR team at CloudAngles in Hyderabad. Your primary responsibilities will include managing the employee lifecycle, overseeing onboarding and offboarding processes, enforcing HR policies, and driving HR reporting and analytics. Your key responsibilities will involve executing seamless onboarding and offboarding procedures, ensuring compliance with labor laws and internal standards, addressing employee grievances professionally, supporting engagement and performance management, maintaining accurate HR documentation, contributing to HR reporting and analytics, collaborating on organizational development initiatives, and enhancing HR processes for efficiency. To qualify for this role, you should hold a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field, have at least 3 years of experience in HR operations focusing on onboarding, offboarding, and compliance, possess a strong grasp of HR policies, labor laws, and employee relations, be familiar with HR dashboards and data analytics tools, exhibit excellent communication and interpersonal skills, be proficient in HRMS platforms and Microsoft Office Suite, and demonstrate the ability to manage multiple priorities in a fast-paced environment. At CloudAngles, you can expect to work in a collaborative and inclusive environment, access opportunities for professional growth, receive competitive compensation and benefits, and gain exposure to innovative technologies and global teams.,

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Senior Director PX, APAC Overview Reporting to our Chief People Officer, you will work closely with managers, US HR, and our local service delivery teams to support employees in India and other Asia-Pac locations. This role is responsible for all aspects of human resources including employee relations, legal compliance, organizational development, performance management, onboarding and offboarding, and ensuring we are meeting the needs of our employees. You will be working in a dynamic environment where no day is the same. Responsibilities Serve as the primary People Success contact for our service delivery teams across our client teams in APAC. Partner with the Corporate People Success team in the US as well as other cross-functional teams globally to deploy programs and deliver training (e.g. orientation, leadership training, etc.) to service delivery teams. Coach managers in matters relating to employment law and people processes including disciplinary processes, performance management, feedback cycles and engagement initiatives. Work with managers and team leaders to manage employee relation issues including performance, conduct, conflict of interest, grievance and discipline (provide country centric legal employment advice). Provide coaching and advocacy for employees experiencing problems that impact their ability to support and deliver customer centric services. Ensure that Milestone remains in compliance with local HR laws and regulations including required training. Evaluate and provide recommendations for compensation and benefits programs Create and maintain People Operations handbook and policies including Disciplinary, Grievance, Leave of absence, etc. Administer post termination survey/ exit interviews. Manage new hire onboarding including probationary review process Work with leadership to manage career planning, employee development activities, and performance management. Manage Health & Safety in the region. Qualifications 8+ years of experience in human resources, preferably as an HR Business Partner Familiarity with laws, benefits, and other key requirements for multiple countries Knowledgeable on India practices and familiar with practices in other Asian countries Additional Skills Needed Must have excellent decision-making skills Strong communication skills Solid experience in Employee Relations Ability to work effectively with remote teams Strong attention to detail Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Position: Senior ServiceNow Developer Experience: Minimum 5 years of technical experience Location: Remote Employment Type: Permanent Role Overview: We are seeking a highly skilled Senior ServiceNow Developer with a minimum of 5 years of experience to join our team. The ideal candidate will be an expert in IT Service Management (ITSM) and have a strong background in integrations and web services. The Senior ServiceNow Developer will play a critical role in the development, customization, and maintenance of the ServiceNow platform to meet our business needs. Key Responsibilities: 1. ServiceNow Development and Customization: o Design, develop, and implement ServiceNow modules, including ITSM and other modules as required (HRSD, WSD). o Customize workflows, business rules, client scripts, UI policies, and other ServiceNow components to align with business requirements. o Create and configure notifications, forms, reports, and dashboards in ServiceNow. 2. Integration Expertise: o Design and develop integrations between ServiceNow and external systems using APIs, REST methods. o Troubleshoot and resolve issues with ServiceNow integrations, ensuring data consistency and system stability. o Collaborate with other teams to understand integration needs and design scalable solutions. 3. Platform Administration and Maintenance: o Ensure the smooth operation of the ServiceNow platform, including upgrades, patches, and system enhancements. o Perform root cause analysis on issues and implement permanent fixes for recurring problems. o Optimize system performance and ensure adherence to ServiceNow best practices. 4. Collaboration and Knowledge Sharing: o Work closely with stakeholders to understand business requirements and translate them into technical solutions. o Provide guidance and mentorship to junior developers and other team members. o Participate in code reviews and knowledge-sharing sessions to enhance team expertise. 5. Module-Specific Expertise (Added Advantage): o HRSD: Implement employee onboarding/offboarding workflows and HR case management. o SPM: Configure and manage demand, project, and resource management workflows. o WSD: Develop solutions to improve workplace services like room bookings and visitor management. Key Requirements: • Experience: o A minimum of 5 years of hands-on experience as a ServiceNow Developer. o Proven expertise in ITSM module implementation and customization. • Technical Skills: o Strong knowledge of web services (REST, SOAP) and ServiceNow integrations. o Proficiency in JavaScript, HTML, CSS, and AngularJS. o Solid understanding of ServiceNow development tools, including Flow Designer, Integration Hub, and Scoped Applications. o Knowledge of data import/export and transforming data between ServiceNow and external systems. • Certifications (Preferred): o Certified ServiceNow System Administrator. o Certified Implementation Specialist in ITSM, HRSD, or other relevant modules. • Additional Skills (Optional but Preferred): o Experience with HRSD, SPM, WSD, or ITOM modules. o Familiarity with ITIL processes and certifications is an added advantage. • Soft Skills: o Strong analytical and problem-solving skills. o Excellent communication skills to interact with stakeholders and present solutions effectively. o Ability to work collaboratively in a team environment and mentor junior developers.

Job Title: Senior US HR Manager (Night Shift) Location: Madhapur, Hyderabad (Onsite, 5 Days a Week) Shift Timing: 6:30 PM to 2:30 AM IST Experience Required: 4+ Years About the Role: We are seeking a seasoned and proactive Senior US HR Executive to oversee end-to-end HR operations for our U.S.-based employees who are deployed on assignments with Fortune 500 clients. This individual will be based in our Hyderabad office during night shifts and serve as a critical point of coordination for internal HR processes, compliance, and employee support—ensuring smooth operations and performance alignment across all U.S.-based placements. Key Responsibilities: Onboarding, Offboarding & Orientation Manage onboarding for U.S.-based employees, including background verification, contract issuance, I-9 verification, and E-Verify compliance. Work with the accountant to onboard new employees into payroll systems such as ADP or Paychex. Conduct comprehensive orientation programs. Oversee offboarding, ensuring smooth transitions, compliance, and documentation. Employee Engagement & Culture Alignment Plan virtual engagement initiatives that foster connectivity and culture among remote U.S. employees. Act as a culture advocate, driving morale and cohesion across distributed teams. Payroll, Timesheet Tracking & Coordination Track and validate timesheets for U.S. consultants in collaboration with project managers. Coordinate with the accounts team to ensure accurate payroll, reimbursements, and deductions. US Employment Law & HR Compliance Ensure compliance with federal and state-specific labor laws and employment standards. Maintain documentation for audits and policy adherence. HR Policy Management Develop and manage HR policies relevant to U.S.-based staff. Maintain and update the employee handbook to ensure alignment with U.S. compliance and company values. Performance Tracking & Feedback Coordination Track employee performance and gather client feedback for appraisals and development planning. Occasionally coordinate with client contacts for performance review input—while not directly interfacing with clients for broader HR issues. People Operations & Employee Support Maintain records for contracts, certifications, leave, and HR metrics. Serve as a point of contact for U.S. employees for all HR-related support and communication. Qualifications: 4+ years of experience supporting U.S.-based employees in a staffing or professional services environment. Knowledge of U.S. labor laws, HR compliance standards, and documentation best practices. Strong proficiency in HR tools, documentation, and coordination processes.

Overview We are seeking a highly motivated and detail-oriented Junior PMO Analyst to join our Portfolio Management Office (PMO) within the Business Intelligence & Reporting (BI&R) function. Supporting a large global team, this role is critical in enabling operational excellence, tracking delivery across strategic initiatives, and ensuring effective governance and reporting mechanisms. The ideal candidate will bring strong analytical skills, structured thinking, and a proactive attitude to support headcount planning, financial tracking, productivity reporting, and executive communication. You will collaborate closely with cross-functional reporting leads and drive visibility, control, and standardization across the BI&R portfolio.Portfolio Tracking & Governance Support tracking of strategic initiatives, OKRs, and delivery milestones across BI&R functions. Maintain up-to-date dashboards/reports for leadership visibility on progress, risks, and KPIs. Ensure accurate documentation of initiative status, dependencies, and owners. Headcount & Resource Management Assist in maintaining the resource allocation tracker, including hiring plans, onboarding/offboarding status, and backfill needs. Collaborate with function leads to track redeployments, talent movement, and productivity optimization initiatives. Responsibilities Financial & Productivity Reporting Support budgeting exercises and monthly budget readiness tracking (labor and non-labor). Track and reconcile planned vs. actual productivity savings across the BI&R portfolio. Prepare reports for financial governance reviews. PMO Operations & Standardization Own templates, trackers, and PMO operating cadences (weekly, monthly, quarterly). Support planning and execution of leadership reviews, retrospectives, and cadence reviews. Drive standardization of documentation, process hygiene, and operating model consistency. Communication & Collaboration Collaboration with cross-fucntional teams Qualifications Summarize key actions and insights from cross-functional meetings and ensure timely follow-up. Prepare executive-ready presentations and communication briefs.MBA from a Tier-1 or Tier-2 B-School (IIMs, ISB, XLRI, SP Jain, MDI, etc.) or relevant post-graduate degree in Business, Analytics, or Operations. Project Management certifications are preferred (e.g., PMP, Prince2, CAPM, Lean/Six Sigma certification). Experience 4+ years (for Top Tier institutions) / 6+ years (for other institutions) of experience in PMO, business operations, strategy execution, or project coordination roles. Prior experience in large-scale teams, preferably in analytics, technology, or enterprise transformation environments. Skills Strong proficiency in Excel, PowerPoint, and collaboration tools (MS Teams, SharePoint, OneNote). Experience working with Power BI or basic data handling/visualization is a plus. Strong analytical mindset with attention to detail. Excellent written and verbal communication skills, including executive-level reporting. High ownership, proactiveness, and ability to work across time zones and stakeholder groups