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3.0 years

0 Lacs

Trivandrum, Kerala, India

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Job Description We are seeking a highly motivated and experienced System & Office Administrator to join our Trivandrum office. This role combines responsibilities of IT systems management and day-to-day office administration. The ideal candidate will be well-versed in maintaining IT infrastructure and ensuring smooth office operations, while also being proactive, organized, and detail-oriented. What You Will Do Install, configure and maintain servers, networks, hardware, software and related infrastructure. Set up and manage user accounts, permissions, workstations and access rights in coordination with HR processes. Monitor system performance, perform regular data backups and execute disaster recovery plans as needed. Ensure IT security through regular updates, patch management, firewalls, antivirus systems and access control policies. Troubleshoot and resolve technical issues related to systems, networks and office equipment including printers, scanners and VoIP systems. Oversee daily office operations, including facility management and coordination with service providers to ensure a safe, clean and efficient work environment. Manage procurement and inventory of office supplies, liaise with vendors and ensure timely replenishment. Handle internal and external communications (email, post, and phone) and maintain well-organized filing systems and documentation. Support employee onboarding and offboarding activities, including workstation setup and IT access. Assist the management team with scheduling, reporting, travel logistics and day-to-day administrative support. Collaborate with the IT & Admin department based in the Cochin office and be available to travel to Cochin as needed for coordination, support or infrastructure requirements. What Makes You a Great Fit Minimum 3 years of experience in a combined role of system/network administration and office management. Strong knowledge of LAN/WAN networks, patch management and troubleshooting. Proficient with Ubuntu/Linux, Windows and other relevant operating systems. Solid understanding of system security, data recovery and backup solutions. Experience with managing office infrastructure, supplies, facilities and vendor coordination. Strong organizational skills with the ability to multitask, prioritize and work calmly under pressure. Excellent communication skills and the ability to work independently and cross-functionally. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

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7.0 years

0 Lacs

Greater Kolkata Area

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At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. As the HR Operations Lead, APAC , you will lead a team of HR Operations Specialists passionate about delivering a seamless and positive employee experience at all levels in the organization. Partnering across HR and other functional teams, you will actively support transformational initiatives and projects aimed at improving global HR workflows and processes. An exciting opportunity to join a dynamic and international team where your contributions will matter. What will you do? Manage a team of two HR Operations Specialists in APAC region: align priorities to business strategy, oversee day-to-day work, provide coaching and manage individual performance & development. Manage the team’s work plan: coordinate and allocate work, ensure efficiency and quality assurance and manage continuous improvement projects Lead and oversee all HR operational processes in the employee lifecycle, ensuring alignment with compliance and organizational policies, and provide strategic direction to the team. Oversee and monitor the timely entry and data integrity of employee data to meet established deadlines for key HR processes (on and offboarding, payroll, benefits, etc.). Conduct regular data audits and perform quality checks to ensure accuracy, completion and compliance. Participate in internal and external audits, as required. In partnership with HRBPs, recommend, implement and maintain HR policies and procedures, ensuring compliance with internal guidelines and statutory and/or labor union requirements Ensure team is delivering consistent, efficient and accurate processes throughout all phases of the employee lifecycle, including but not limited to: data entry, time & absence systems, hiring activities, administrative support of benefits, policies compliance, employee file management, offboarding processes and support disciplinaries. Drive operational excellence throughout the employee lifecycle, proactively improving processes, harmonizing workflows and transforming complexity into streamlined practices Understand the strategy and lead change management initiatives, ensuring smooth transitions and minimal disruptions through enablement and effective communications with Global HR Operations and stakeholder groups Liaise with internal departments to coordinate workflows and ensure successful and timely completion of internal procedures. As part of a global team, the role may involve periodic meetings or project work outside local business hours to ensure alignment with international stakeholders. What are we looking for ? Education : Bachelor’s degree in human resources, Business Administration, or a related field. Experience: Minimum of 7 years in an HR/People Operations role in a multinational environment. Team leadership experience is a must. working with a globally diverse population. Strong hands-on working experience and understanding of employment law requirements, regulations and data privacy guidelines in multiple countries in Asia Pacific. IT Skills: Proficiency in Microsoft Office Suite. Experience with Workday HCM is a must. Language: High level of English is a must, additional languages is highly valued. Soft skills: Leadership Project Management Results-oriented Analytical & Problem Solver Innovative Customer Focus Location : India based flexible in Kolkata, Pune or Bangalore area. Who we are? We are a global leader in industrial process and mechanical engineering applications present in 40+ countries. We are continually improving and innovating so the world’s industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe , Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Join the team and let's do great things together! Learn more about our Sustainability Strategy : Sustainability – Quaker Houghton Show more Show less

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7.0 years

0 Lacs

Greater Bengaluru Area

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At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. As the HR Operations Lead, APAC , you will lead a team of HR Operations Specialists passionate about delivering a seamless and positive employee experience at all levels in the organization. Partnering across HR and other functional teams, you will actively support transformational initiatives and projects aimed at improving global HR workflows and processes. An exciting opportunity to join a dynamic and international team where your contributions will matter. What will you do? Manage a team of two HR Operations Specialists in APAC region: align priorities to business strategy, oversee day-to-day work, provide coaching and manage individual performance & development. Manage the team’s work plan: coordinate and allocate work, ensure efficiency and quality assurance and manage continuous improvement projects Lead and oversee all HR operational processes in the employee lifecycle, ensuring alignment with compliance and organizational policies, and provide strategic direction to the team. Oversee and monitor the timely entry and data integrity of employee data to meet established deadlines for key HR processes (on and offboarding, payroll, benefits, etc.). Conduct regular data audits and perform quality checks to ensure accuracy, completion and compliance. Participate in internal and external audits, as required. In partnership with HRBPs, recommend, implement and maintain HR policies and procedures, ensuring compliance with internal guidelines and statutory and/or labor union requirements Ensure team is delivering consistent, efficient and accurate processes throughout all phases of the employee lifecycle, including but not limited to: data entry, time & absence systems, hiring activities, administrative support of benefits, policies compliance, employee file management, offboarding processes and support disciplinaries. Drive operational excellence throughout the employee lifecycle, proactively improving processes, harmonizing workflows and transforming complexity into streamlined practices Understand the strategy and lead change management initiatives, ensuring smooth transitions and minimal disruptions through enablement and effective communications with Global HR Operations and stakeholder groups Liaise with internal departments to coordinate workflows and ensure successful and timely completion of internal procedures. As part of a global team, the role may involve periodic meetings or project work outside local business hours to ensure alignment with international stakeholders. What are we looking for ? Education : Bachelor’s degree in human resources, Business Administration, or a related field. Experience: Minimum of 7 years in an HR/People Operations role in a multinational environment. Team leadership experience is a must. working with a globally diverse population. Strong hands-on working experience and understanding of employment law requirements, regulations and data privacy guidelines in multiple countries in Asia Pacific. IT Skills: Proficiency in Microsoft Office Suite. Experience with Workday HCM is a must. Language: High level of English is a must, additional languages is highly valued. Soft skills: Leadership Project Management Results-oriented Analytical & Problem Solver Innovative Customer Focus Location : India based flexible in Kolkata, Pune or Bangalore area. Who we are? We are a global leader in industrial process and mechanical engineering applications present in 40+ countries. We are continually improving and innovating so the world’s industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe , Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Join the team and let's do great things together! Learn more about our Sustainability Strategy : Sustainability – Quaker Houghton Show more Show less

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2.0 years

0 Lacs

Gurugram, Haryana, India

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ABOUT FASTOR7 Fastor7 is a New Age Technology & Growth Studio that facilitates Digital Transformation for Businesses wanting to go and scale online, and Companies wanting to Ideate, Test, Launch, and Scale Technology Products and Automation Tools. The team has people from IITs & a strong advisory board consisting of senior professionals from Microsoft & Infosys. Become a part of the team that is building in India for the world. We are currently operating in India & the United States. Our vision is to empower Millions of businesses around the globe with the possibilities and capabilities of technology products and digital Services, enabling them to have an online presence, create a brand, and grow their business exponentially. In a very short time, we have over 30,000+ registered users on our platforms & were additionally able to impact over 5 Lakh Indians across 800+ cities. Hence we are looking for the right talent who can creatively multiply this number rapidly. What We Do? Fastor E-Commerce Launchpad - This is India's Digital Commerce platform for all kinds of retail & food businesses to launch, operate, and grow online. We are enabling India’s local businesses as well New Age D2C brands to create their digital presence through their personalised, high performance E-commerce Website and various Business Tools allowing them to enable better shopping experiences for their customers with integrated technology for logistics & payments. Fastor WhatsMarket - The complete WhatsApp Marketing and Engagement Automation platform that helps businesses to improve customer acquisition, engagement, and satisfaction CovidMealsForIndia.com - This was a not-for-profit platform launched during the second Covid wave when India was going through one of its toughest times, and was able to impact over 5 Lakh Indians across 800+ cities within the first month of its launch. The platform allows its user to easily get information and access to meal providers in their area. On the counterpart, it allows meal providers (like home chefs, food outlets, organisations etc.) to register and list themselves as Service Providers on the platform. Fastor7 Technology Studio - We are Building Global Products For Top Startups & Enterprises under this Studio. We are the technology providers and partners to these brands helping them to:  Convert their Startup Idea into a launch-ready product Grow and expand their current business through Digital Transformation Launch a new Brand/ Business Vertical Manage the Product, Design, and Technology domains while they continue to focus on growing their business Job Highlights Account / Operations Executive (Marketing Department) You will be part of our Marketing Execution Team, ensuring smooth coordination across departments and timely completion of all operational and client-related tasks. Key Responsibilities Maintain and update internal trackers related to Goals, KPIs, SOPs, and Monthly Progress. Conduct daily follow-ups with internal teams to ensure accountability and task completion. Coordinate with creative teams (designers, video editors), influencer agencies, and vendors. Support documentation tasks like onboarding/offboarding and performance reviews. Prepare client-facing deliverables including reports, billing data, and update sheets. Create ClickUp tasks and manage cross-functional coordination across departments. Attend meetings, take structured notes, update dashboards, and ensure follow-through. Manage content approval flows across platforms like Notion, Doodl Space, and others. What You’ll Be Managing Daily Task and Execution Trackers Inter-Team and Third-Party Coordination Project & Campaign Documentation Client-Facing Reporting and Billing Docs Meeting Notes, Cards, and Follow-Ups Desired Skills Strong organization and documentation abilities Detail-oriented with the ability to manage multiple tasks Familiarity with Notion, Google Sheets, ClickUp, WhatsApp, and related tools Good written communication and follow-up discipline Process-driven with a proactive and execution-focused mindset Who Can Apply? Only those candidates should apply who: Have 1–2 years of experience in marketing coordination, project support, or account management Are organized and can handle multiple deliverables at once Are comfortable working with tools like Notion, ClickUp, Google Drive, and messaging platforms Are excellent at following up and tracking progress Want to work in a fast-paced, high-growth, agency/startup-like environment Show more Show less

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6.0 years

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Mumbai Metropolitan Region

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Manager - People Operations The HR Operations Manager will oversee the daily operations of the Human Resources department, focusing on payroll management, compliance, onboarding, offboarding, and HR technology. This role is critical to ensuring that HR processes run smoothly and that the organization remains compliant with all relevant regulations. The HR Operations Manager will work closely with various departments to implement and manage HR systems that support the organization's strategic goals. Key Responsibilities: Payroll Management: Oversee the end-to-end payroll process, ensuring accuracy, compliance, and timeliness. Coordinate with Finance and Accounting departments to reconcile payroll accounts. Manage payroll-related inquiries and resolve discrepancies promptly. Stay updated on payroll laws and regulations to ensure compliance. Compliance: Ensure the organization’s HR practices comply with local, state, and federal regulations. Maintain and update HR policies and procedures to reflect current legal requirements. Conduct regular audits of HR processes and records to ensure compliance. Handle compliance-related issues and investigations, providing recommendations for resolution. Manager - People Operations The HR Operations Manager will oversee the daily operations of the Human Resources department, focusing on payroll management, compliance, onboarding, offboarding, and HR technology. This role is critical to ensuring that HR processes run smoothly and that the organization remains compliant with all relevant regulations. The HR Operations Manager will work closely with various departments to implement and manage HR systems that support the organization's strategic goals. Key Responsibilities: Payroll Management: Oversee the end-to-end payroll process, ensuring accuracy, compliance, and timeliness. Coordinate with Finance and Accounting departments to reconcile payroll accounts. Manage payroll-related inquiries and resolve discrepancies promptly. Stay updated on payroll laws and regulations to ensure compliance. Compliance : Ensure the organization’s HR practices comply with local, state, and federal regulations. Maintain and update HR policies and procedures to reflect current legal requirements. Conduct regular audits of HR processes and records to ensure compliance. Handle compliance-related issues and investigations, providing recommendations for resolution. Onboarding and Offboarding: Manage the entire onboarding process, from offer letter generation to new hire orientation. Ensure a smooth and positive experience for new employees, providing them with all necessary resources and information. Oversee the offboarding process, including exit interviews, final pay processing, and coordination of benefits termination. Maintain accurate records of employee onboarding and offboarding. HR Technology: Implement and manage HRIS (Human Resources Information Systems) to streamline HR operations. Work with IT and HR teams to ensure the HR technology infrastructure meets the needs of the organization. Provide training and support to employees on HR technology tools. Analyze HR data to provide insights and recommendations for improving HR processes. Process Improvement: Continuously evaluate HR operations processes and implement improvements to increase efficiency and effectiveness. Develop and maintain HR metrics to track the performance of HR operations. Collaborate with HR leadership to identify opportunities for process automation and innovation. Team Leadership: Lead and mentor a team of HR operations professionals, fostering a collaborative and high-performance work environment. Provide guidance and support to team members in their daily activities and career development. Ensure the HR operations team is equipped with the necessary tools and knowledge to perform their roles effectively. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree preferred. 6+ years of experience in HR operations, with a focus on payroll, compliance, and HR technology. Strong knowledge of HRIS systems and payroll software. In-depth understanding of HR compliance requirements, including local, state, and national regulations. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to manage multiple tasks and projects in a fast-paced environment. Manage the entire onboarding process, from offer letter generation to new hire orientation. Ensure a smooth and positive experience for new employees, providing them with all necessary resources and information. Oversee the offboarding process, including exit interviews, final pay processing, and coordination of benefits termination. Maintain accurate records of employee onboarding and offboarding. HR Technology: Implement and manage HRIS (Human Resources Information Systems) to streamline HR operations. Work with IT and HR teams to ensure the HR technology infrastructure meets the needs of the organization. Provide training and support to employees on HR technology tools. Analyze HR data to provide insights and recommendations for improving HR processes. Process Improvement: Continuously evaluate HR operations processes and implement improvements to increase efficiency and effectiveness. Develop and maintain HR metrics to track the performance of HR operations. Collaborate with HR leadership to identify opportunities for process automation and innovation. Team Leadership: Lead and mentor a team of HR operations professionals, fostering a collaborative and high-performance work environment. Provide guidance and support to team members in their daily activities and career development. Ensure the HR operations team is equipped with the necessary tools and knowledge to perform their roles effectively. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree preferred. 6+ years of experience in HR operations, with a focus on payroll, compliance, and HR technology. Strong knowledge of HRIS systems and payroll software. In-depth understanding of HR compliance requirements, including local, state, and national regulations. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to manage multiple tasks and projects in a fast-paced environment. Show more Show less

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2.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

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Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Specialist Job Description & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support. Responsibilities: Address HC queries raised through the query management tool including – online chat, e-mail or call (if applicable) · Recording all responses and updating FAQ’s for on the spot resolution · Resolve queries within agreed SLA and publish individual reports on volume handled & achieved SLA’s · Record and track queries received and follow through to ensure each query is resolved within agreed SLA · End to end query resolution including - acknowledging, tracking, resolving, routing and redirecting queries reported · Escalating unresolved queries to the next level of support · Collaborating with other HC Teams wherever required to get the queries resolved · Keep the concerned employee informed of expected completion date, including when the item is escalated for further action · Accurate collection of query details and employee data · Provide general information to concerned employee on policies & procedures and answer questions based on FAQs · Ensure query resolution of high quality and response to employee is accurate, relevant and easy to understand · Document and record the unique instances to build repository of standard responses or FAQ answers in central repository · Refer to HC Policies and processes by performing regular walkthrough, to identify general issues or queries and associates responses · Keeping update to date with new HC processes and policies · Regularly upgrade technical knowledge on tool being used for query management Mandatory skill sets: HR operations, HR Service desk, HC Shared services, service now helpdesk Preferred skill sets: Human capital, Human resource Years of experience required: 2-4 years of experience Education qualification: B.Com, BBA, MBA, M.Com, PGDM Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor in Business Administration, Bachelor of Commerce, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Human Resources Operations Optional Skills Human Capital Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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0.0 years

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Mangalore, Karnataka

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Role: Human Resource Executive Location : Nanthoor, Mangalore Shift: Monday to Friday ( 9 am to 6 pm) Saturdays (9 am to 1 pm) (alternative Saturdays 2nd and 4th will be off) We are looking for a Human Resources Executive to support our HR department. You will handle daily HR tasks, help manage employee records, assist with recruitment, and support employee engagement. The ideal candidate should be organized, people-friendly, and familiar with basic HR functions. Key Responsibilities: ● Assist in recruiting, interviewing, and onboarding and offboarding the employees ● Maintain and update employee records ● Support payroll and attendance tracking ● Help organize training and employee engagement activities ● Ensure company policies and procedures are followed ● Respond to employee queries and provide support Requirements: ● Bachelor’s degree in Human Resources or a related field ● Basic knowledge of HR processes and labor laws ● Good communication and interpersonal skills ● Ability to handle confidential information ● Proficient in MS Office (Word, Excel, Outlook) Job Type: Full-time Pay: From ₹300,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Ability to commute/relocate: Mangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Ready to sign one year agreement? Language: English (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 11/06/2025

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3.0 years

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Ahmedabad, Gujarat

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Job Title: Customer Retention Manager Location: Surat/Ahmedabad – work-from-office Company Overview: Suvit Fintech Pvt. Ltd . is an innovative SaaS company based in Surat, Gujarat, specializing in AI-powered accounting automation solutions. Founded in 2022 , Suvit aims to revolutionize the accounting landscape by reducing manual clerical tasks and enhancing data accuracy for tax professionals, accountants, and businesses. Our platform integrates seamlessly with tools like Tally and Vyapar, automating processes such as data entry, bank reconciliation, invoice generation, and financial reporting. With over 18,500 registered users and more than 135 million transactions processed, Suvit is rapidly expanding its footprint in the fintech space Role Overview: We are seeking a Customer Success Manager with a strong focus on customer retention and subscription renewals , aiming to maintain or exceed an 80-85% retention and renewal rate . You will be responsible for nurturing customer relationships, ensuring adoption and satisfaction, and strategically guiding users to realize ongoing value from our solution. Key Responsibilities: 1. Own the customer lifecycle from onboarding to renewal, ensuring a seamless and positive experience. 2. Planning data-led churn reduction tactics and overseeing implementation in a customer-first manner. 3. Drive retention and renewal goals , maintaining or surpassing an 80–85% renewal rate. 4. Identify customer pain points and proactively resolve challenges to reduce churn. 5. Conduct regular check-ins and business reviews , tracking product usage, engagement, and satisfaction. 6. Collaborate with the Product and Engineering teams (Node.js, React, MongoDB stack) to escalate technical issues or gather feedback. 7. Working with expansion and upsell managers (or other CS team members) to create upsell and cross-sell offers that directly address known customer pain points. 8. Develop and implement customer success strategies that align with business goals and improve product adoption. 9. Analyzing churn reasons, creating an offboarding process and checklist, and conducting offboarding interviews to determine why customers are leaving. 10. Manage contract renewals, working closely with Sales and Finance teams. Requirements: 1. 3+ years of experience in Customer Success or Account Management within an IT-Software Product Development . 2. Excellent communication skills and the ability to transform customer conversations into business-driving relationships while still managing to serve the customers’ goals as best as possible. 3. Proven track record of maintaining 80–85 %+ retention and renewal rates. 4. Strong understanding of customer success metrics (NPS, churn rate, Lifetime Value, retention rate, NRR, etc.). 5. Analytical mindset with the ability to interpret customer behavior data and take action. 6. Familiarity with CRM tools (e.g., Salesforce, HubSpot), CSM platforms (e.g., Gainsight, Totango), and analytics tools. 7. Basic technical understanding of SaaS products —especially those built with Node.js, React, MongoDB , and enhanced by AI . Nice to Have: 1. Experience in the accounting or fintech SaaS space. 2. Technical background or ability to understand engineering issues at a high level. 3. Familiarity with AI-driven SaaS platforms. What We Offer: 1. Competitive salary and performance bonuses. 2. A collaborative and tech-driven work culture. 3. Opportunities for career growth in a fast-scaling SaaS company.

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5.0 years

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Mumbai, Maharashtra

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Job Information Industry IT Services Salary . Date Opened 06/10/2025 Job Type Human Resource Work Experience 5+ years City Mumbai State/Province Maharashtra Country India Zip/Postal Code 400080 Job Description What we want : We are seeking a passionate and detail-oriented Senior HR Operations Specialist to join our dynamic HR team. The ideal candidate will have a strong background in HR operations, compliance, and employee experience. You’ll play a key role in streamlining processes, ensuring compliance, and making day-to-day employee interactions smooth and meaningful. Who we are : Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here. What you will do : Employee Lifecycle Management Manage onboarding to offboarding activities, ensuring a seamless employee experience. Maintain and update accurate employee records in the HR Management System (HRMS). HR Process & Compliance Streamline HR operations and drive efficiency across processes. Ensure compliance with statutory requirements such as PF, ESIC, gratuity, and professional tax. Serve as an internal advisor for HR policy-related queries. Grievance Handling & Engagement Act as a point of contact for employee concerns and ensure fair resolution. Maintain confidentiality and professionalism while resolving issues. Attendance & System Accuracy Oversee attendance management and ensure data accuracy in HRMS. Coordinate with relevant teams for timely corrections or updates. Process Improvements & Collaboration Identify opportunities to improve HR workflows and employee experience. Collaborate cross-functionally with managers and departments to align HR operations with business goals. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR operations, with solid exposure to compliance, employee engagement, and HR systems. Proficiency in HRMS/HRIS platforms, attendance tools, and hands-on experience with statutory compliance (PF, ESIC, gratuity, etc.). Excellent communication, interpersonal, and problem-solving skills. Knowledge of Learning Management Systems (LMS) is a strong plus. Benefits No dress codes Flexible working hours 5 days working 24 Annual Leaves International Presence Celebrations Team outings

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0.0 - 31.0 years

0 Lacs

Salt Lake City, Kolkata/Calcutta

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Department: Information Technology (IT) Location: Kolkata Job Type: Internship (Full-Time/Part-Time) Duration: 6 months Position Overview: We are seeking a motivated and tech-savvy IT Support Intern to join our IT team. This internship offers hands-on experience in providing technical support and assisting in maintaining our IT systems and infrastructure. The ideal candidate has a strong interest in IT and a desire to learn and grow in a dynamic environment. Key Responsibilities: Provide first-level support for hardware, software, and network issues. Assist in troubleshooting and resolving IT-related problems. Install, configure, and update software and hardware as needed. Support the onboarding and offboarding of employees (setting up accounts, provisioning devices). Document support activities, incidents, and resolutions in the IT ticketing system. Maintain and organize IT equipment inventory. Support routine maintenance of IT systems (updates, patches, backups). Assist in enforcing IT policies and best practices. Qualifications: Completed a degree in Computer Science, Information Technology, Hardware Networking or a related field. Skills and Competencies: Basic understanding of computer systems, mobile devices, and other tech products. Familiarity with Windows and/or macOS environments. Strong problem-solving and communication skills. Ability to work independently and collaboratively. Eagerness to learn and take initiative. Preferred (Not Required): Experience with Microsoft Office 365, Google Workspace, or helpdesk tools. Knowledge of networking basics (IP, DNS, DHCP). Previous internship or tech support experience. What You Will Gain: Hands-on experience in a professional IT support environment. Exposure to real-world IT infrastructure and support processes. Opportunity to work with experienced professionals in the field. Potential for full-time employment after successful completion of the internship. This is a rotational shift internship.

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4.0 - 6.0 years

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Mumbai, Maharashtra, India

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Position/Title: Assistant Manager - HR Business Partner Location: Mumbai Department: Human Resources Employment type: FTE Experience: 4-6 years Qualification: Bachelor's Degree/ MBA – Human Resources Shifts (if any): 11 am onwards (Candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com/careers/ About the Role: We are seeking a dynamic and people-centric Junior HR Business Partner to join our HR team in Mumbai. The ideal candidate will act as a bridge between business leaders and employees, helping to drive HR initiatives and foster a culture of performance, growth, and engagement. Role & responsibilities: Partner with business units to understand workforce needs and deliver effective HR solutions. Support employee lifecycle activities: onboarding, performance management, internal movements, and offboarding. Address employee relations issues, conduct investigations where needed, and ensure fair resolution. Analyze HR metrics and provide insights to support strategic decisions. Drive employee engagement activities and initiatives. Experience in GPTW Certification and its renewal process Support on ESAT analysis and retention strategies through development and recognition programs Coordinate and manage rewards and recognition programs Support CSR initiatives and employee volunteering drives Conduct regular floor walks and interact with new joiners to ensure smooth integration Collaborate with central HR teams (TA, L&D, C&B) to implement programs aligned with business needs. Maintain compliance with labour laws and internal HR policies. Key Skills & Tools: Bachelor’s degree in Human Resources, Psychology, Business, or related field. 2-5 years of relevant experience in HR generalist or HRBP roles, preferably in a fast-paced industry. Strong understanding of HR processes, labour laws, and HR systems (SAP/Workday is a plus). Excellent interpersonal, communication, and stakeholder management skills. Proactive, data-driven, and solution-oriented mindset. Ability to work independently and collaboratively in a team. The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company. Show more Show less

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2.0 - 3.0 years

1 - 4 Lacs

Mohali

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Profile: HR Executive Exp: 2-4 years Location: Mohal/ WFO Job Responsibilities: -Handle hiring process from shortlisting candidates to interviews and joining formalities -Maintain employee records and manage attendance, leaves, and daily HR operations -Help plan fun activities and events for employee engagement -Prepare HR letters like offer, appointment, and relieving letters(Onboarding and offboarding process) -Support payroll team with monthly inputs (attendance, leaves, etc.) -Ensure company policies are followed and assist in resolving employee issues

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2.0 - 6.0 years

2 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Roles and Responsibilities Manage employee lifecycle from hire to retire, including onboarding, offboarding, and exit processes. Coordinate with managers to ensure smooth transition of responsibilities during employee departures. Desired Candidate Profile 2-6 years of experience in HR generalist role or similar field. Excellent communication skills with ability to handle sensitive situations discreetly.

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3.0 - 8.0 years

2 - 7 Lacs

Hyderabad

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Role & responsibilities HR First-Line Support: Handling employee queries via HR systems/inbox, supporting policy and process clarifications. HR Administration: Drafting HR letters, updating HRIS, maintaining records, assisting payroll, and managing the HR portal. Recruitment & Onboarding: Sending offer letters, conducting pre-employment checks, facilitating onboarding & induction, and ensuring proper HR system entries. Offboarding Support: Coordinating exit formalities, final settlements, and post-exit queries. Budget/PO Support: Managing HR purchase orders and tracking related invoices.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Aqua Security is the pioneer in cloud native security. Founded in 2015, Aqua Security is a global late-stage scale-up and the largest pure play cloud native vendor. Aqua helps enterprises see and stop threats across every phase of the software development lifecycle, from dev to cloud and back. What We Need: 4+ years of experience in IT support, help desk, or systems support roles. Strong knowledge of Windows and macOS operating systems. Familiarity with Azure AD (Entra ID), Microsoft Intune, and Office 365 administration. Practical experience with ticketing systems such as Jira and Monday.com. Ability to troubleshoot endpoint, access, and connectivity issues confidently. Bonus Points Experience in a global or fast-paced corporate environment. Relevant certifications (e.g., CompTIA A+, Microsoft Fundamentals, ITIL Foundations). Exposure to automation tools or scripting is a plus. Soft Skills That Matter Outstanding customer service and communication skills (written and spoken English). Highly organized with strong problem-solving abilities and attention to detail. A proactive, team-first attitude with a passion for helping others. Ability to work independently, prioritize tasks, and manage multiple tickets efficiently. What You'll Do: Serve as the first point of contact for all IT-related issues and requests globally. Respond promptly to tickets, emails, and chat requests; triage and resolve or escalate as needed. Diagnose and resolve hardware, software, and basic network issues across Windows and macOS environments. Prepare, configure, and deploy laptops and peripherals for new employees. Support onboarding/offboarding processes, including user account provisioning and deprovisioning. Assist in global IT asset management, including inventory tracking and updates. Provide on-site support in India offices for physical IT issues when required. Maintain accurate documentation of incidents, solutions, and IT procedures. Role requires to work in US shift is a mandate. Working from Aqua Hyderabad office a minimum of 4 days per week (Mon-Thu) If you’re ready for an exciting opportunity to dive into the hottest cybersecurity category, now is the perfect time to join Aqua! We are a global organization where every Aquarian can make a difference and make a big impact. Aqua also offers great company culture, amazing colleagues, international travel, and lots more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

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4.0 years

0 Lacs

Kochi, Kerala, India

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TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: Web Application Firewall (WAF) Desired Skill Set Any: WAF, F5, Akamai, Barracuda, Cloudflare Experience Range: 4+ years We are currently planning to do a Walk-In Interview on 14th June 2025 at TCS Kochi Date – 14th June 2025 (Saturday) Venue - Tata Consultancy Services Ltd, TCS Centre SEZ Unit, Infopark, Kochi - 682042 Job Description Role & Responsibilities: Provide Day to day operational support for WAF Mgmt Responsible for the design, planning, implementation, and operation of setups and management. Onboarding/Offboarding web applications Troubleshooting of operation issues reported by application teams. Firmware upgradation (stable versions) Closing of audit points/vulnerabilities by coordinating with internal and external teams Configuring virtual servers, nodes, pools and certificates Creation of security policies for web applications Fine-tuning of existing security policies in order to strengthen application security. Whitelisting attributes like URL parameters, file types based on the applications requirement. Event logs monitoring Configuration backups Hardening Policies OWASP top 10 compliance ACL configuration for Websites, Applications Event & Log monitoring Maintain Config backup. Knowledge on DNS technology for A record and CName Generating Daily & Weekly & Monthly reports on Application hosted on WAF. ITIL & ITSM Knowledge Show more Show less

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3.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Title: Payroll and HR Operations Specialist Location: Hyderabad Join our dynamic APAC HR team as a Payroll and HR Operations Specialist! You will be pivotal in ensuring accurate and timely payroll processing, smooth HR operations, and efficient leave management. This role offers the opportunity to contribute to a positive employee experience while maintaining compliance with regional regulations. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Your Key Responsibilities Process payroll accurately for APAC, including wages, deductions, and taxes, while adhering to regulations. Manage employee data, support onboarding/offboarding, and assist in employee lifecycle activities. Administer the leave management system, ensuring accuracy and generating relevant reports. Liaise with payroll vendors, finance, and accounting for reconciliations and reporting. Ensure HR practices align with employment laws and support compliance reporting. Assist in benefits administration and address employee queries related to payroll and HR policies. We bring The opportunity to work in a global, multicultural environment within a well-established MNC. A role that offers a blend of payroll and HR operations responsibilities. Exposure to APAC payroll regulations and HR practices. A supportive team environment within the GES HR department. The chance to contribute to efficient HR processes and a positive employee experience. This is a temporary/contract position based in Hyderabad. You bring A Bachelor’s degree in Human Resources, Accounting, Business Administration, or a related field. 3+ years of hands-on experience in payroll processing and HR operations. A strong understanding of payroll tax regulations and labor laws relevant to APAC. Excellent organizational skills and meticulous attention to detail. Strong communication and interpersonal skills. Experience working with multi-country payroll and familiarity with benefits and leave management systems. The application process: Interested in this position? Please apply on-line by uploading your resume in English via our internal career portal. For further information about the position, please contact Nisha.tiwari (Nisha.tiwari@dsm-firmenich.com). Equal Opportunities Commitment dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate - there's a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. About Dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar. Show more Show less

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12.0 - 15.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Deputy Manager - Human Resource Management Roles and Responsibilities : Workday administration. Daily payroll system management and cooperation with the payroll provider. Payroll data preparation. Personnel administration. Reporting – payroll and personnel data. Supervision of employee’s personal files . Supervision of employee’s liabilities and communication with debt collectors. Complex administration of group life insurance and health insurance. Acting according to data privacy regulations, GDRP, TISAX etc. Participation in HR Projects. Answering HR Admin & Payroll queries from employees. Conducting standard HR processes – onboarding, offboarding, payroll process, benefits enrollment and others. Education & Qualification : MBA in HR /MSW Min 12 - 15 years’ experience in manufacturing Industry Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. Show more Show less

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2.0 years

0 Lacs

Gurugram, Haryana, India

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About The Role We are looking for an energetic and hands-on HR Operations Executive / HR Sprecialist to support the full spectrum of HR processes at our growing startup. This role is ideal for someone with 2+ years of experience who thrives in a fast-paced, evolving environment and is eager to contribute to building strong and scalable people operations. Key Responsibilities Employee Lifecycle Operations Own onboarding and offboarding processes (documentation, induction, system access, exit formalities). Maintain accurate and up-to-date employee data in the HRIS (Experience of KEKA or any HRMS tool) Generate letters (offer, confirmation, increment, relieving, etc.). HR Compliance & Policies Support statutory compliance (PF, ESI, Shops & Establishment, gratuity, etc.). Assist in audits, vendor coordination, and maintaining compliance documentation. Ensure implementation of HR policies and SOPs. Payroll & Benefits Coordination Compile and validate monthly payroll inputs (leaves, attendance, reimbursements, etc.). Coordinate with finance and external payroll vendors for timely salary processing. Administer employee benefits and handle queries. Data & Systems Maintain HR dashboards, reports (headcount, attrition, attendance) and trackers. Continuously improve process documentation and internal HR operations workflows. Be the point of contact for HRIS management. Culture & Engagement Support Initiate employee engagement activities. Support employee communication efforts. Help organize town halls, team bonding events, and recognition programs. What We’re Looking For 2 years of hands-on experience in HR operations, preferably in a startup or growth-stage company. Bachelor's degree required; MBA/PGDM in HR is a plus. Strong knowledge of Excel, Google Sheets, and familiarity with any HR tech tools (Darwinbox, Zoho People, GreytHR, keka, HROne etc.). Basic knowledge of labor laws and HR compliance. Highly organized, reliable, and detail-oriented. Comfortable with ambiguity and wearing multiple hats. What You'll Love Opportunity to work directly with leadership and influence people's practices. Fast-growth environment with the chance to shape the HR function. Transparent, inclusive culture and flat hierarchy. Flexibility in work timings. Show more Show less

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0.0 years

0 Lacs

Bhilai, Chhattisgarh

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Job description Location : Bhilai Job Type : Full-time About Us: At Globussoft Technology, we provide innovative software solutions to help our clients succeed. Were looking for a motivated Software Support Services Fresher to join our team and assist users with software-related issues. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and in-person, addressing technical problems and user inquiries. Troubleshoot and resolve hardware and software issues, including operating systems, applications, and network problems. Install, configure, and maintain computer systems, software, and peripherals, ensuring everything is up-to-date and functioning properly. Assist with onboarding and offboarding processes, including setting up workstations and deactivating accounts. Provide technical support for various internal systems, such as email, internet connectivity, and office productivity software. Monitor and maintain network performance, including basic troubleshooting and escalating advanced issues to senior IT staff when necessary. Document and track IT issues and resolutions using an issue-tracking system to ensure timely follow-up. Assist with software and hardware installations, updates, and troubleshooting to ensure compliance with company policies Ensure security protocols are followed, including regular software updates and patch management. Offer support for remote workers and manage remote IT tools and setups. Collaborate with other IT staff to troubleshoot and resolve more complex issues. Conduct training sessions for employees on the use of company software and best practices. Stay updated on the latest technological trends, tools, and IT practices to continuously improve efficiency and effectiveness. Qualifications: Associates or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Proven experience in IT support, technical troubleshooting, and customer service. Strong knowledge of computer hardware, software, and networking concepts. Proficient in Windows, MacOS, and Linux environments. Familiarity with common office applications (Microsoft Office 365, Google Workspace, etc.). Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills with a focus on customer service. Ability to work independently and as part of a team. Job Type: Full-time Pay: ₹12,000.00 per month Shift: Rotational shift Work Days: Monday to Friday Ability to commute/relocate: Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

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30.0 years

1 - 6 Lacs

Hyderābād

Remote

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. The Opportunity Allegro MicroSystems is seeking a dedicated HR and Office Manager to oversee human resources and office administration for our Hyderabad and Pune facilities in India. This critical role supports our growing teams, ensures smooth operations, and maintains compliance with local regulations. The successful candidate will be a key local point of contact, facilitating essential functions across HR, Finance, IT, and Legal, contributing to a positive and efficient work environment aligned with Allegro's strategic priorities. What You'll Do Human Resources Management: Manage local HR processes including talent acquisition support, onboarding/offboarding, and accurate employee data administration in Workday for payroll and reporting. Support payroll processing, act as a local liaison for Compensation & Benefits (offer validation, benefit approvals, merit reviews), and oversee local employee insurance programs. Coordinate RSU matters, handle immigration processes, and support employee engagement initiatives. Provide local guidance on employee relations (performance, disciplinary actions, conflict resolution) and support employee development. Build and maintain relationships with local universities to support talent pipelines. Office Management & Administration: Oversee daily operations of the Hyderabad and Pune offices, ensuring a safe, well-maintained, and efficient work environment. Manage office equipment leases/maintenance, coordinate purchases (office, lab, IT supplies), and administer customs clearance for overseas purchases. Manage relationships with local service providers, coordinate travel logistics, and implement/monitor office policies, including health and safety standards. Ensure calibration of technical equipment and maintain organized, compliant filing systems for sensitive information. Cross-Functional Support & Compliance: Serve as the primary local contact for global Finance and IT teams for India-specific matters. Support internal and external auditors for India operations and assist the Legal team with local compliance issues. Provide basic translation assistance for local documents as needed. What You Will Bring 5+ years proven experience in a combined Human Resources and Office Management role, preferably within a multinational corporate environment, supporting multiple office locations (Hyderabad and Pune). Strong understanding of HR practices, procedures, and Indian labor law, including employee relations. Experience with payroll processes and HR information systems (Workday experience is a significant plus). Knowledge of office administration, facility management, and procurement processes. Excellent organizational, multitasking, and communication skills, with the ability to interact professionally with all levels of employees, external vendors, and cross-functional teams. Ability to work independently and as part of a remote global team. Proficiency in Microsoft Office Suite. Fluency in English and relevant local languages (Hindi, Telugu, Marathi) is highly desirable.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

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About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! PhonePe is seeking an experienced Lead for Employee Lifecycle Management to oversee and manage employee and contract workforce lifecycle. This role is essential in ensuring a smooth, compliant, and positive experience for our 10,000+ full-time employees and 20,000+ contract workforce. The Lead will manage onboarding, background verification (BGV), employee data management, HR compliance and audits, and contract workforce management. This individual will focus on operational efficiency, adherence to regulatory requirements, and manage a team of 8-10 people. Responsibilities: Employee Lifecycle Management: ○ Execute and refine the daily operations of the onboarding and offboarding processes for both full-time and contract employees maintaining 80%+ positive employee experience scores across the processes. ○ Maintain accurate documentation and records related to all lifecycle activities. ○ Monitor and enhance HR ticketing processes, ensuring efficient employee query resolution and minimizing manual interventions through automation. ○ Establish and enforce Service Level Agreements (SLAs) for key HR operations Functions, Balancing Efficiency, Accuracy, And Employee Experience. ○ Manage HR Operations for overseas employees. Background Verification (BGV): ○ Manage the daily execution of the BGV process, ensuring compliance with established procedures and adherence to 98% cases being closed within prescribed TATs. ○ Coordinate with BGV vendors to ensure timely and accurate verification results. Employee Data Management: ○ Oversee the daily maintenance of employee and contract worker records in the HR systems. ○ Ensure data accuracy and completeness, conducting regular audits as needed. HR Compliance and Audits: ○ Ensure day-to-day compliance with all applicable labour laws, regulations, and Company Policies And Coordinate Regular Compliance Audits As Required. ○ Ensure the organization remains audit-ready, proactively addressing compliance risks related to HR operations. ○ Work closely with Legal, Finance, and Compliance teams to ensure alignment with statutory regulations. ○ Develop and maintain compliance dashboards to provide real-time insights on adherence and potential risks. Contract Workforce Management: ○ Oversee the on-boarding and off-boarding of contract workers, ensuring adherence to established processes. ○ Coordinate with contract worker agencies to ensure smooth operations. ○ Ensure adherence to the processes and applicable compliance by the vendors and respective business units. ○ Standardize the accrual and billing processes for the Tech Manpower contracts. Vendor Management (for HR) ○ Ensure standardization of vendor processes (onboarding, invoicing, renewals, etc.) to all HR vendors. Streamline the accruals and payout. ○ Define vendor SLAs, performance metrics, and governance frameworks, ensuring consistent service quality and cost-effectiveness. ○ Define vendor SLAs, performance metrics, and governance frameworks, ensuring consistent service quality and cost-effectiveness. ○ Team Leadership: ○ Manage and supervise a team of 8-10 HR professionals. ○ Assign tasks, monitor performance, and provide regular feedback. ○ Ensure the team operates efficiently and effectively. ○ Provide daily support and guidance to the team. Qualifications: MBA with 8-10 years of experience in HR operations, with significant experience in employee lifecycle management, compliance, and contract workforce management. Proven experience managing HR operations in a fast-paced environment. Strong understanding of Indian labor laws and regulations. Excellent knowledge of HRIS systems and data management. Proven ability to execute HR policies and procedures. Strong leadership, communication, and interpersonal skills. Excellent organizational and problem-solving skills. Ability to maintain confidentiality and handle sensitive information Experience managing large contract workforces. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

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1.0 - 3.0 years

0 - 0 Lacs

Mumbai

On-site

Job Title: HR/Admin Executive Company Name: Galaxy Hospital Job Summary: The HR/Admin Executive will be responsible for supporting day-to-day HR and administrative operations, ensuring smooth coordination between employees and management, and maintaining compliance with company policies and labor regulations. This role is critical in maintaining a productive and legally compliant workplace. Key Responsibilities: Human Resources: Assist in recruitment processes including posting job ads, screening resumes, and scheduling interviews. Prepare and maintain employee records and HR documents (e.g., employment contracts, onboarding kits). Support onboarding and offboarding processes. Assist with payroll preparation and attendance tracking. Manage employee leave, attendance, and benefits. Organize training sessions and performance appraisal schedules. Ensure compliance with labor laws and HR best practices. Address employee queries related to HR policies and procedures. Administration: Oversee office supplies, maintenance, and facility management. Coordinate meetings, appointments, and travel arrangements for management. Manage general office documentation and filing. Support in vendor management and service contracts. Handle courier, mail, and other correspondence. Monitor and maintain office equipment and infrastructure. Requirements: Bachelor's degree in Human Resources, Business Administration, or related field. 1–3 years of experience in HR and/or administrative roles. Strong understanding of HR functions and labor laws. Proficiency in MS Office (Word, Excel, PowerPoint). Excellent organizational and multitasking skills. Strong interpersonal and communication abilities. Ability to handle confidential information with integrity. Preferred Qualifications: Experience with HR software (e.g., Zoho People, SAP, etc.). Knowledge of payroll systems. Fluency in [local language] and English. Salary: 20K - 40K Benefits: Cell phone reimbursement Flexible schedule Paid sick time Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 – 40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Paid sick time Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Schedule: Day shift Language: English (Preferred) Work Location: In person

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25.0 years

7 - 10 Lacs

Bengaluru

On-site

At first glance, you’ll see Danaher’s scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms—life sciences, diagnostics, and biotechnology. Look again and you’ll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You’ll find associates who are as certain about their impact as they are about where they’re headed next. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. The Lead, HR-Operations is responsible for managing end-to-end HR Operations in the India Development Centre, Bangalore, and DHR Holdings Pvt Ltd. where-in you will get the opportunity to work with multiple Operating companies and gain insightful experience of working in a multi-cultural environment and lead a team of HR Operations Specialists. The role holder will be responsible for providing comprehensive guidance, support and coordination for various HR functions within the HR Operations team. The ideal candidate will have a strong background in HR operations, with a specific focus on talent analytics and insights. This role will be responsible for leading HR operations, driving talent analytics initiatives, and providing strategic insights to support our organizational goals. This position is part of the HR function and will be based in Bangalore. In this role, you will have the opportunity to oversee and lead a team of HR Operations Executives: Creating a Streamlined HRSS model for IDC, DHR Holdings and Corporate functions in India by leveraging the existing tools, simplifying and streamlining the HR Operations standard work Creating the strategy and plan for HRSS readiness for all entities of India and preparedness for migration to ServiceNow (or the defined system) in the future Being the architect of One Associate Experience across the entities being handled and being future ready for all entities in India Process management Partner with business teams, HRBPs and other CoEs on key HR Processes Analyze Data & bring out insights related to the HR processes at India level Maintain and strengthen HR projects and initiatives, including policies and procedures. Foster positive relationships with internal stakeholders to understand their needs and provide effective solutions HR Operations management Manage and process employee lifecycle events including onboarding, offboarding, promotions, transfers, and terminations. Maintain accurate employee records and update HR systems to ensure data integrity and compliance. Preparation and processing of payroll, ensuring timely and accurate payments. Compliance and Reporting: Ensure HR compliance with company policies, procedures, and legal requirements. Prepare and maintain statutory HR reports, metrics, and analytics to support business decisions and HR initiatives. Assist with internal and external audits by providing necessary documentation and information. The essential requirements of the job include: Minimum 12+ years of HR Operations in a HR Shared Services environment Strong understanding of HR practices and employment laws Experience in Payroll, Compensation, HR analytics, and ERP (Workday) would be advantageous. Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software. Degree in Human Resources Management is preferred Excellent communication, interpersonal skills and stakeholder management Ability to handle sensitive and confidential information with discretion. Strong organizational skills and attention to detail. Ability to multitask and manage multiple priorities in a fast-paced environment. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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25.0 years

2 - 10 Lacs

Bengaluru

On-site

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Oracle NetSuite Administrator is responsible for the daily operation, maintenance, and optimization of the NetSuite ERP system. This role focuses on system configuration, troubleshooting, user management, security settings, and system improvements. Key responsibilities include but are not limited to the following: Key Responsibilities Manage NetSuite system configurations, role permissions, workflows, and scripts. Perform routine system maintenance, including data cleanup, system audits, and performance optimization. Support NetSuite updates, patches, and releases, ensuring minimal impact on business operations. Develop and maintain saved searches, reports, and dashboards for business teams. Assist with user management, including onboarding, offboarding, and access control. Troubleshoot and resolve system issues, ensuring smooth business operations. Work closely with finance, operations, and IT teams to enhance system functionality. Implement best practices for NetSuite security, governance, and compliance. Manage system integrations with third-party applications (e.g., Salesforce, Shopify, Avalara, etc.). Provide training and support to end-users to maximize system adoption. Required Qualifications Bachelor’s degree in Information Systems, Computer Science, or related field. 3+ years of NetSuite administration experience. Strong knowledge of NetSuite ERP modules, including financials, inventory, CRM, and order management. Experience with SuiteFlow, SuiteBuilder, SuiteScript, and SuiteAnalytics. Familiarity with NetSuite integrations using RESTlets, Web Services, or third-party connectors. Strong troubleshooting, analytical, and problem-solving skills. NetSuite Administrator Certification is a plus. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. For our Candidates to prioritize your security: Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.

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Exploring Offboarding Jobs in India

As the job market continues to evolve, offboarding roles have become increasingly crucial in organizations across India. Offboarding refers to the process of managing an employee's departure from a company, including tasks such as exit interviews, knowledge transfer, and ensuring a smooth transition for both the departing employee and the team. For job seekers interested in offboarding roles, there are several key factors to consider, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

If you are looking to enter the offboarding job market in India, consider exploring opportunities in the following major cities:

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their thriving business ecosystems and are often actively hiring for offboarding roles.

Average Salary Range

The salary range for offboarding professionals in India can vary based on experience and location. On average, entry-level offboarding specialists can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with several years of experience can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of offboarding, career progression typically follows a path similar to the following:

  1. Offboarding Coordinator
  2. Offboarding Specialist
  3. Offboarding Manager
  4. Offboarding Consultant

As professionals gain experience and expertise in offboarding processes, they may have the opportunity to advance to higher-level roles with increased responsibilities.

Related Skills

In addition to expertise in offboarding processes, professionals in this field may benefit from developing skills in the following areas:

  • Employee Relations
  • HR Compliance
  • Data Analysis
  • Project Management

Interview Questions

Here are 25 interview questions that you may encounter when applying for offboarding roles, categorized by difficulty level:

  • Basic
  • What is offboarding, and why is it important for organizations?
  • Can you walk me through your experience with conducting exit interviews?

  • Medium

  • How do you handle sensitive employee departures or terminations?
  • How do you ensure a smooth transition for a departing employee's team members?

  • Advanced

  • Have you ever had to navigate legal or compliance issues during the offboarding process? How did you handle it?
  • Can you provide an example of a challenging offboarding situation you successfully managed?

Closing Remark

As you explore opportunities in the offboarding job market in India, remember to prepare thoroughly and showcase your expertise in managing employee departures effectively. By honing your skills, gaining relevant experience, and approaching interviews with confidence, you can position yourself for success in this dynamic field. Good luck with your job search!

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