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7 - 12 years

4 - 5 Lacs

Ahmedabad

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TATA AIG General Insurance Company Limited is looking for Relationship Manager - OEM to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

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5 - 10 years

30 - 35 Lacs

Pune

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About The Role : Job TitleQA Performance Testing, AVP LocationPune, India Role Description DB Anti-Financial Crime (AFC) Our AFC team is responsible for protecting Deutsche Bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations. We are seeking a Senior Performance Test Engineer to lead performance validation efforts for critical transaction monitoring systems in a financial services environment. You will design and execute load, stress, and scalability tests using Micro Focus LoadRunner (VuGen) and manage large-scale synthetic data creation to mirror complex production data models. The role requires strong collaboration with development, infrastructure, and business teams to ensure system stability and performance under high transaction volumes. Experience in financial services performance testing, data modeling, and synthetic data generation is essential. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Design, develop, and execute performance test scripts using Micro Focus LoadRunner (VuGen). Model complex transaction data flows to simulate real-world banking transaction volumes and patterns. Collaborate with architecture, development, and infrastructure teams to define performance benchmarks and SLAs. Create and manage large synthetic datasets to accurately reflect production-like conditions. Analyze performance test results to identify bottlenecks and provide actionable recommendations. Conduct scalability, stress, endurance, and load tests in large-scale environments. Develop performance test strategies and contribute to test plans and test cases for performance validation. Document findings and report to stakeholders with clear metrics and analysis. Mentor and guide junior performance engineers when needed. Your skills and experience Bachelor's degree in Computer Science, Information Systems, or related field. 5+ years of experience in performance testing, with a focus on financial or transaction monitoring applications. Proven expertise with Micro Focus LoadRunner (VuGen) and strong scripting experience (C, Java, or protocol-specific scripting). Experience with large data models and understanding of relational databases (Oracle, SQL Server, GCP BQ, CDSW, HIVE, etc.). Strong understanding of synthetic data generation techniques and data masking principles. Knowledge of monitoring tools (e.g., Dynatrace, AppDynamics, Grafana, OEM, GCP console) for correlation and root cause analysis. Familiarity with transaction monitoring systems, regulatory compliance, and anti-money laundering (AML) use cases is a strong plus. Excellent analytical, problem-solving, and communication skills. Working in parallel on more than one initiative, good time and priorities management Good communication, organizational and test reporting skills Preferred Experience working in cloud or hybrid cloud environments (GCP). Familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines and automated performance testing frameworks. Hands on experience in using test and defects management tools (JIRA, HP ALM, Zephyr) ISTQB or performance testing certifications are a plus. Financial Services Domain knowledge Experience in working in and with distributed vendor model; Excellent analytical, problem-solving, and communication How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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3 - 8 years

10 - 11 Lacs

Bengaluru

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Do you enjoy seeing products come to life? You will be responsible for developing the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met Specific responsibilities include, but not limited to:Clear to build: Handle the CTB process, ensure the process is working smoothly and we have clear visibility on materials over a 26-week horizon Partner with the CM s and the GSMs (Global Supply Managers) on all identified material issues (including sub-tier supply chain) until issues are closed/resolved Logistics: Ensure the smooth flow of materials necessary to meet the production schedules, inventory control requirements, and on-going production line support Make sure that we clearly understand the logistics requirements by commodity to enable an uninterrupted flow of materials Excess & Obsolete:- Lead phase-out of obsolete parts and the transition to new production materials - Identify and mitigate E&O in advance to ensure we make the correct company decisions regarding build plan changes, cut-in vs roll-in requirements, post ramp qualification opportunities, etc - Highlight parts with liability and propose solutions to management - Upon Engineering Change Notice (ECN) or End of Production (EOP) events, track & audit E&O claims, report to Finance for financial reserves, and ensure timely resolution and closure of such claims/reserves New Product Materials Readiness:- During New Product Introduction (NPI) phase, lead material readiness meetings with the GSMs to ensure that we understand the supply base and related challenges (e supplier location and logistics, sole sourced modules, component lead-time, supplier share of business, order lead time and order cancellation window) - Identify critical engineering release breakthroughs; assess necessity for risk ramp and associated liabilities, to ensure material supply for product ramp is protected - Identify issues early in the NPI phase and monitor/drive these to resolution prior to ramp - Identify supply chain on modules and components to ensure that we understand any new challenges associated with the new product Allocations:- Play a meaningful role in the allocation of components that are in short supply - Provide an aggregated view of supply versus demand as the baseline for program and site-allocation decisions - Collaborate with the Supply Demand Management (SDM) team and GSMs to make sure we allocate parts to improve revenue Communicate the allocation plans with the significant parties Executive Management Reporting: Build and maintain reports and summaries on a regular (weekly/daily) basis to support the business growth Ensure data is accurate and on time 3+ years experience in Materials / Production Planning Preferred Qualifications Technical expertise and prior OEM materials management experience Advanced User of Excel and a deep understanding of Excel Modeling techniques Professional experience with complex supply chain, technical expertise, or prior OEM management experience preferred Highly analytical and detail oriented Strong written and oral interpersonal skills with the ability to present to Executive teams Bachelors in Engineering with an MBA from a premier institute

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8 - 13 years

13 - 17 Lacs

Gurugram

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Key responsibilities include, but not limited to:- Establishes strong network with Engineering and Operations teams; leverages network to drive convergence between development schedule, module ramp requirements, and new product launch- Drives NPI/PRQ readiness with Engineering, Operations and OEM teams, planning build requirements, tracking material availability (CTB) and overseeing build execution- Influences product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality- Manages communications, upward and downward through the organisation; raising key issues and options for resolution with executive teams 8+ years of program management experience in dealing with high volume manufacturing Bachelor of Engineering degree Excellent written and spoken communication skills in English Familiar with Office software / spreadsheets. Exposure to work in Global work environment Willingness and ability to travel domestically and internationally up to 50% Preferred Qualifications Leadership abilities Excellent communication skills, both written and verbal Experienced working with multi-disciplinary groups, driving schedule and task prioritization Experience leading team meetings/syncs Ability to lead without authority, foster trust, build credibility Self-motivated and enthusiastic with demonstrated critical thinking capabilities Experience presenting to executive level management on program status, recommendations, and priorities MS degree/MBA or equivalent is preferred

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1 - 5 years

3 - 5 Lacs

Chennai

Hybrid

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Warm Greetings from SP Staffing!! Role :Purchase Engineer Experience Required :1 to 5 yrs Work Location :Chennai Required Skills, Sourcing and Vendor Selection: Identifying and evaluating potential suppliers, considering factors like price, quality, and reliability. 2. Negotiation: Negotiating contracts and pricing with suppliers to secure favorable terms. 3. Order Placement and Tracking: Issuing purchase orders, tracking shipments, and ensuring timely delivery. 4. Inventory Management: Monitoring inventory levels, reordering supplies as needed, and ensuring optimal stock levels. 5. Cost Analysis and Optimization: Conducting cost analysis, seeking out cost-effective alternatives, and monitoring purchasing costs. 6. Relationship Management: Building and maintaining strong relationships with vendors and suppliers. 7. Reporting: Preparing reports on orders, costs, and supplier performance. 8. Communication: Effective communication skills are needed to interact with vendors and internal stakeholders. 9. Problem-Solving: The ability to troubleshoot issues, identify and resolve problems related to sourcing, delivery, or quality. 10. Understanding the purchase terms , condition and regulation. 11. Candidates should be good in English/ Tamil and Hindi is a added advantage. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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3 - 8 years

3 - 4 Lacs

Bengaluru, Delhi / NCR

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Position: Service Engineer Location: Kerala, Bangalore, Delhi Job highlights • ITI/Diploma in Mechanical/Automobile/Electrical Engineering with 3-6 years of experience. Provide technical support, resolve complaints, conduct training for customer technicians, and generate parts business opportunities. Job Responsibilities To enhance customer experience and build reputation in company Industrial products. Providing technical support to enable efficient utilization of company Industrial products at customer site. Timely resolution of technical complaints by the customer. To receive, respond quickly and attend to customer complaints in a more systematic and professional manner. To enter into AMC contracts and help the customer to increase the output of our machines as well as build a brand image across the country. To conduct customer training programs in house or at customer place. Recognizing sales opportunities and communicating the same to our sales team. Help in getting competitor information on products, markets, etc. To generate spare business, up-gradation on business and execute the same at customer place. Maintains and updates database on customer complaints, service provided, and response me and customer feedback to be relayed back to the seniors. Follow up for orders for spares parts, maintenance services, AMC etc. Attend all service calls as per schedule given by Service Coordinator/Dispatcher. Submitting critical & recommended Spare Parts list to Customer a er service visit. Timely submissions of Service reports and related reports to close calls raised in system. Improve technical skills to handle breakdown calls effectively to reduce downtime. Decision making and problem-solving attitude with joint team efforts. Always suggest ways in improving handling of Installations & Commissioning. Follow up on Payments with Customers. Implementing measures for enhancing Safety levels during service. Responsible for fulfilling all necessary documents related to Service activities. Key Skills: Basic engine operation. Knowledge of 4-stroke diesel engine. Knowledge of Diesel generator opera ng principle. Techno commercial knowledge of service Technical expert in trouble shooting Analytical ability Integrate customer feedback To enter AMC Contracts Communication Problem Solving Cross Functional Team Working Quality and Service Orienta on Delivering Consistent Results Good Communication.

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5 - 10 years

1 - 5 Lacs

Coimbatore

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Exadata Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination with stakeholders. Identify and resolve technical issues in a timely manner. Conduct system analysis and recommend improvements. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Exadata Administration. Good To Have Skills: Experience with Oracle Database Administration. Strong understanding of database concepts and architecture. Experience in performance tuning and optimization of databases. Knowledge of backup and recovery strategies. Familiarity with SQL and PL/SQL programming languages. Additional Information: The candidate should have a minimum of 5 years of experience in Exadata Administration. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualification 15 years full time education

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7 - 12 years

1 - 5 Lacs

Noida

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Oracle Database Administration (DBA) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Installation of Oracle on Linux /IBM-AIX / Sun Solaris / Windows & HP-UX. A minimum of 7 years' experience as DBA with experience in automation and scripting. Strong knowledge of infrastructure in general including Operating System, Clustering, Storage, network etc Provide Architecture design and support for development projects from a database perspective. Experience in handling multiple databases medium to large databases (multi terabyte). Plans and implements backup and recovery of the Oracle database. Excellent knowledge of Oracle backup and recovery scenarios. Repair corrupts databases (logical exports and imports, restore from backups). Upgradations, applying new patches Developed backup & restore strategies for Hot & offline backups. Disaster Recovery planning & Implementation Oracle Dataguard. Strong knowledge of Oracle RAC Database , Datagaurd, Exadata , Partitioning Compression, RMAN, ASMM and AMM. Should have excellent knowledge of tools like AWR, ADDM, OEM, SQL Plan baselining, Trace files , tkprof and autotrace. SQLT ASH , expdp / Impdp SQL loader SQL Plus. Knowledge and experience in Oracle Golden gate and basic understanding of VCS is desirable. Hands on experience of PL/SQL coding. Should have experience in developing in DevOPS automation tools like Jenkins, Ansible Unix shell, GITHUB, API development using Mule/Kong framework, Go-LANG, Python and PowerShell with working knowledge of AI/ML technology and tools. Working - - knowledge of SRE framework Experience in working on other databases, like Postgres , MongoDB, SQL Server, Public cloud AWS , GCP etc. Coordinate the implementation of process controls in the team. Basic understanding of Change management process and raise the change orders on need basis. Provide L3 production support analyse cases reported by L1, possible solutions and fixes. Creates and maintains all databases required for development, testing and production usage. Administers all database objects, including tables, indexes, views, sequences, packages and procedures. Participate in Production Release and Changes during Weekends. (on a need basis ) Additional Information: The candidate should have a minimum of 7 years of experience in Oracle Database Administration (DBA) This position is based at our Noida office A 15 years full time education is required Qualifications 15 years full time education

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7 - 10 years

4 - 8 Lacs

Bengaluru

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Expertise in Symbol and Foot print creation using OrCAD capture & Allegro tool Expertise in Cadence Tool. Good Knowledge in library management, CIS Component Information System & CIP -Component information portal. How to leverage the capture CIS/CIP database management functionality for PCB schematic design. Worked on Orcad Centralized library Secondary Proficient to specify OEM component sources based on design engineering specs Proficient in Silicon Expert and similar tools to find second sources, validate component life cycles, etc. Proficient in creating footprints and symbols in Allegro/OrCAD Experience managing Allegro/OrCAD libraries Good in creating documentation for component release into TCE Footprint, Orcad, Allegro, Librarian, Component Engineer, Cadence

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5 - 10 years

7 - 12 Lacs

Mumbai

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Responsible to make Clay Models for Automotive design / styling development purpose Convert design sketch to 3D Clay model Then evolve the theme along with creative designers. Work on presentation quality full size automotive design models. Exterior and Interior models. Experience: 5 to 10 years relevant experience preferably in reputed automotive oem. Experience 3-5 Years Industry Preferred Auto OEM Qualifications General Requirements

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5 - 10 years

5 - 10 Lacs

Gurugram

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Looking for candidates for the position of Area Sales Manager for North Regional Office (NCR, Punjab, Haryana, Jammu, Uttarakhand) based out of Gurgaon having 5 to 10 years of experience Responsible to achieve monthly sales objectives in lines with regional plan. (Volume & Market share) Expands customer base by identifying new customer segment & opportunities. Ensure effective forecasting basis on annual, quarterly, and monthly targets. Develop specific plans to ensure growth both long and short-term. Regular performance analysis of dealerships and proposes corrective action. Communicate dealerships on company policies and initiatives, implement and adherence of the same. Liaison with financers to ensure timely availability of funds to dealers and retail finance options to customers. Meeting customers to take feedback, understand expectations, resolve complaints if any. Review dealer business performance, recommend improvement actions to team. Timely market feedback to RSM on competition activities, government regulations and related business aspect. Required Skills Must be well versed with the region High result orientation with ability to create win –win situation. Understanding of business finance. Good analytical and problem-solving skills. Ability to manage multiple stakeholders. Proficient in DMS/ Excel/ Power Point. Good written and oral communication.

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10 - 18 years

12 - 22 Lacs

Kolkata

Hybrid

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Job Description: An experienced Android Architect is required to lead the design and development of applications and system-level integrations for the Google TV platform. This role involves architecting home applications, streaming apps, OEM service applications, and Android firmware, ensuring product resilience against frequent Android OS upgrades and security patches. The ideal candidate will have deep expertise in Android TV, ExoPlayer, system app development, and AOSP customizations, with a strong focus on scalability, performance, and maintainability. Key Responsibilities: Application & System Architecture: Design and develop Google TV home applications, streaming apps, and OEM service applications with a scalable and modular approach. Architect custom launchers, TV UI frameworks, and deep Google TV API integrations for personalized content discovery. Ensure seamless ExoPlayer-based video playback, including DRM (Widevine, PlayReady), adaptive bitrate streaming, and content prefetching. Implement WebSocket-based real-time updates and backend interactions for content and user engagement. Firmware & OS-Level Development: Collaborate with OEMs and SoC (System on Chip) vendors to integrate system-level services and optimize TV firmware performance. Customize Android Open Source Project (AOSP) for Google TV, including modifications to the Android TV Input Framework (TIF), Launcher3, and vendorspecific system services. Optimize low-level performance, memory management, and hardware acceleration for Android TV devices. Work on system-level debugging, logs analysis, and crash monitoring tools for stability improvements. Product Resilience & Upgrade Handling: Develop strategies to ensure product resilience against Android OS upgrades, minimizing impact on core applications and services. Design backward-compatible APIs, feature flags, and progressive rollouts to handle Android version fragmentation. Work on silent installations, app persistence mechanisms, and seamless update experiences for system applications. Implement automated testing frameworks and CI/CD pipelines to ensure robust upgrade handling and rollback strategies. Collaboration & Leadership: Work closely with product managers, designers, and OEM partners to define the future of Google TV experiences. Lead code reviews, mentor developers, and enforce best coding practices for scalable and maintainable architectures. Stay up to date with Google TV, Android TV, and AOSP advancements, evaluating new technologies for potential adoption. Required Skills & Experience: 10+ years of Android development experience, with 5+ years focused on Android TV/Google TV. Expert-level proficiency in Kotlin, Java, and Jetpack Compose. Strong experience with ExoPlayer, DRM (Widevine, PlayReady), streaming protocols (HLS, DASH, RTSP). Deep understanding of AOSP customizations, Android TV Input Framework (TIF), Launcher3 modifications, and SystemUI. Knowledge of firmware development, system services, and hardware abstraction layers (HALs) in Android. Experience with OEM integrations, SoC vendor collaboration, and platform optimizations. Strong understanding of WebSocket-based communication, network resilience, and offline content caching. Proven track record in handling Android OS upgrades, backward compatibility, and feature migrations. Experience with CI/CD pipelines, automated testing, and performance monitoring for Android TV apps. Preferred Qualifications: Experience in converting Android apps into system apps and implementing silent installations. Knowledge of C++ and JNI for low-level Android optimizations. Previous contributions to AOSP modifications for TV platforms. Experience with AI/ML-based content recommendations and TV personalization engines.

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1 - 5 years

3 - 5 Lacs

Chennai

Hybrid

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Warm Greetings from SP Staffing!! Role :Purchase Engineer Experience Required :1 to 5 yrs Work Location :Chennai Required Skills, Sourcing and Vendor Selection: Identifying and evaluating potential suppliers, considering factors like price, quality, and reliability. 2. Negotiation: Negotiating contracts and pricing with suppliers to secure favorable terms. 3. Order Placement and Tracking: Issuing purchase orders, tracking shipments, and ensuring timely delivery. 4. Inventory Management: Monitoring inventory levels, reordering supplies as needed, and ensuring optimal stock levels. 5. Cost Analysis and Optimization: Conducting cost analysis, seeking out cost-effective alternatives, and monitoring purchasing costs. 6. Relationship Management: Building and maintaining strong relationships with vendors and suppliers. 7. Reporting: Preparing reports on orders, costs, and supplier performance. 8. Communication: Effective communication skills are needed to interact with vendors and internal stakeholders. 9. Problem-Solving: The ability to troubleshoot issues, identify and resolve problems related to sourcing, delivery, or quality. 10. Understanding the purchase terms , condition and regulation. 11. Candidates should be good in English/ Tamil and Hindi is a added advantage. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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2 - 7 years

11 - 14 Lacs

Bengaluru, Mumbai (All Areas)

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Job Profile 1. Achieve sales volume and after sale service. 2. Enquiry base generation and control of outstanding. 3. Key Account Management and Influencer Management 4. Customer Relationship Management 5. Business Excellence Job Description: The incumbent would be responsible for the following: 1. Generating enquiry base and sales from focus segments like Hospitality, Government, Healthcare, Hotels and big corporate houses etc. 2. Appointing project dealers and generating sales through them 3. Achieving objectives for area of sales, out standings, and inventory management 4. Implementing turnkey projects 5. Increasing the wallet share from Key Accounts 7. Updating MS CRM, sales report, MIS and other systems and processes daily 8. Tracking of competitor activities 9. Benchmarking with best industry practices 10. Monitoring daily work monitoring of Project Sales Incharges (PSIs) 11. Carrying out product data analysis and sales forecasting 12. Implementing marketing policy and expense control for the area 13. Supporting Business Excellence activities QUALIFICATION Essential Degree in Engineering / Graduate in any discipline Preferred Degree in Engineering / Graduate in any discipline with Post Graduate Qualification in Marketing Management REQUISITE WORK EXPERIENCE Essential 2 years of work experience for Degree in Engineering OR 3 years of work experience for Graduate in any discipline Preferred Relevant work experience in Institutional Sales SPECIAL SKILLS REQUIRED Essential Knowledge of: 1. Direct sales 2. Interpersonal skills 3. Computer savvy

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3 - 4 years

3 - 4 Lacs

Pune

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Sales Engineer_ - Industrial Sales Domain - OEM Dealership - Industrial Marketing

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8 - 12 years

8 - 12 Lacs

Coimbatore

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You will be In Charge of Direct and Channel Sales for Tamil Nadu & Kerala Sate Should travel and meet clients regularly in the assigned territory, if required along with the dealers Responsible for lead generation, offer submission, negotiation, follow ups & order closing Co ordinate with internal & external cross functional team to ensure prompt response Accountable for direct sales with key accounts like Pumps OEMs, material handling Achieving the Sales targets set by management, timely submission of reports Identifying new markets, new clients, promoting new products Should be able to conduct technical presentation and seminars about company and product Payment follows up, obtaining approvals & clearances are the part of activities Any other job assigned

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6 - 10 years

8 - 11 Lacs

Pune

Remote

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Ability to manage channel partners, minimum of 5 years of channel sales exposure, strong collaboration and relationship building skills, funnel management, GEM business management B2B funnel creation, commercial stocks, OEM, forecasting, PPT

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6 - 10 years

10 - 14 Lacs

Noida

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Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

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