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Odessa Configuration & Application Support Professional Emperen Technologies

5.0 - 7.0 years

20 - 22 Lacs

bengaluru

Work from Office

Need Immediate Joiners Job description: Job Overview: We are seeking an enthusiastic and detail-oriented L1 Support Personnel to join our support team. The ideal candidate will be responsible for providing first-level technical support to end users, troubleshooting issues, and ensuring a high level of customer satisfaction. This is an excellent opportunity for individuals looking to start or advance their career in IT support. Key Responsibilities: Serve as the first point of contact for internal and external users seeking technical assistance via email, forms or telephone. Diagnose and resolve basic technical issues related to Odessa, Platform Tools, and API/network connectivity. Perform co...

Posted 3 months ago

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