10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Principal Support Engineer at Oracle, your primary focus will be to deliver strategic technical support to ensure the highest level of customer satisfaction. You will be responsible for resolving post-sales technical questions and troubleshooting issues related to Oracle's Electronic Support Services. Serving as a key point of contact for customers, you will play a crucial role in facilitating customer relationships with Support and providing guidance to internal Oracle employees on various customer situations and escalated issues. - Utilize automated technology and instrumentation to diagnose, document, and resolve customer issues. - Be an expert in technical problem-solving and routin...

Posted 1 day ago

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