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Technical Specialist- Contact Center Avaya

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining Avaya as a Technical Specialist in Contact Center based in Bangalore, Hyderabad, or Pune, reporting to the Operations Manager. Your role will involve providing expert post-sales support for software and/or hardware systems, sub-systems, and/or applications for customers or field personnel using telephone and remote diagnostic capabilities. You will proactively review customer networks to identify potential issues, work with management and teams to implement solutions, and independently handle problems of diverse scope. Your responsibilities will include significantly contributing to client satisfaction, managing service requests, incidents, problems, and change management...

Posted 3 months ago

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