Major Incident Manager Tata Consultancy Services

5.0 - 8.0 years

17 - 32 Lacs

bengaluru

Work from Office

Major Incident Manager Desired Experience Range: 5 - 8 years Location of Requirement: Bangalore Must Have: 5+ years of experience in a 24x7 IT call center or helpdesk role, with 2+ years of experience in a 24x7 IT Major Incident, Problem, or Change Management role Strong knowledge and hands-on experience with ITSM tools such as ServiceNow, PagerDuty, and JIRA Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues Proven ability to lead during high-pressure, mission-critical incidents Excellent organizational, analytical, and communication skills for presenting needs, challenges, and solutions to teams, partners, and stakeholders, as well as drivi...

Posted 5 hours ago

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Operations Leader Molex

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Your Job: We are looking for a seasoned and strategic IT Operations Leader to establish and lead the new Molex Application & Operations center. You will play a crucial role in fostering strong collaboration with our Network Engineering team, Application Support teams, and KGS partners. Your primary focus will be on designing and executing robust systems and processes to ensure seamless network operations, while maintaining high standards of performance and application reliability. What You Will Do: - Establish and lead the Application & Operations capability, ensuring alignment with the company's strategic goals. - Provide guidance, mentorship, and performance management to the team. - Devel...

Posted 2 months ago

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