EMS Administrator Presto Infosolutions Pvt. Ltd.

6.0 - 10.0 years

0 Lacs

delhi

On-site

As an Experienced IT Operations Specialist with 5.5 years of expertise, you will be responsible for managing and optimizing OpenText monitoring and service management tools, including NNMi, OBM, SMAX, and SiteScope. Your role will involve ensuring high availability and performance of critical IT infrastructure through proactive monitoring, incident management, and automation. You will utilize your skills in event correlation, alert tuning, and ITSM workflows to streamline operations and reduce downtime. Additionally, you will collaborate with cross-functional teams and provide 24x7 support in fast-paced environments. Key Responsibilities: - Manage and optimize OpenText monitoring tools such ...

Posted 3 weeks ago

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ITSM Application Support (L1) Jio

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an ITSM L1 Application Support Analyst at Jio, your role involves ensuring the stability of core business applications by providing L1 support for enterprise applications such as Service Manager, OBM, and uCMDB. You will be responsible for managing, monitoring, and resolving incidents and alerts to meet strict SLAs. Your expertise in utilizing the Ticketing tool (Service Manager) workflow is crucial for effective support. Additionally, you will work hands-on with both Linux and Windows OS for installation and troubleshooting, perform routine health checks, updates, and configuration tasks. Key Responsibilities: - Provide L1 support for enterprise applications like Service Manager, OBM, an...

Posted 1 month ago

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NOC Engineer (Tier 2) aeroqube inc.

4.0 - 6.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Locations & Number of Openings Delhi Jaipur Pune Chandigarh Experience: 4 years Certification: ITIL v3 (required) Job Description We are seeking a NOC Engineer (Tier 2) to join our growing operations team. You will handle escalated network/infrastructure issues, ensure high availability, and collaborate with Tier 1 for seamless service delivery. Key Responsibilities Monitor and maintain network devices, servers, and services for performance and reliability. Troubleshoot and resolve escalated incidents (L2-level), collaborating with Tier 1 and Tier 3 as needed. Perform root cause analysis and recommend corrective actions. Follow ITIL processes for Incident, Problem, and Change Management. Pro...

Posted 1 month ago

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OpenText Specialist Techstar Software Development India

4.0 - 9.0 years

15 - 22 Lacs

hyderabad, bangalore rural, bengaluru

Work from Office

Role- OpenText Specialist Notice Period -Immediate to 15 Days Joiners Experience -4+ Job Summary: We are seeking a highly skilled and hands-on OpenText Specialist with a minimum of 4 years of experience in managing and implementing OpenText solutions. The ideal candidate will have strong expertise in OBM upgrades, NNMi (Network Node Manager), Application Performance Management (APM), Business Value Dashboard (BVD), and Operations Orchestration (OO). This role involves working closely with cross-functional teams to ensure seamless integration, performance optimization, and automation of IT operations. Key Responsibilities: Lead and execute OBM (Operations Bridge Manager) upgrades , ensuring m...

Posted Date not available

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