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1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You are a performance-driven Sales Team Leader with a minimum of 1 year of experience in managing international voice-based sales teams. Your role involves leading, supervising, and motivating a team of international sales agents handling voice-based sales. You will coach and develop team members through regular training and performance feedback, analyze sales performance metrics, and implement strategies to boost conversions. Handling escalations, ensuring quality and compliance standards are met, and preparing sales reports for senior management are crucial responsibilities. To excel in this role, you must have 1-2 years of experience as a Team Leader in international voice-based sales, strong knowledge of sales techniques, objection handling, and customer engagement, excellent communication and leadership skills, and willingness to work night shifts aligned with US/UK time zones. The benefits of this position include health insurance and attendance bonus. You will work full-time on a fixed shift basis, Monday to Friday, during night shifts aligned with US/UK time zones. Additional benefits include performance bonus, and the work location is in person. This opportunity is ideal for individuals with a solid track record in international BPO sales processes, strong leadership qualities, and the ability to drive high-performance teams in a fast-paced environment.,

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

The role involves setting up qualified meetings through telecalling for the closers, cold calling prospective clients to broaden outreach, and developing a deep technical understanding of the products. You will engage with potential customers, address their concerns, and refer qualified leads to senior counsellors. Maintaining positive relationships with leads, increasing show-up rates in counselling sessions, and gathering feedback post-sale are essential tasks. Staying updated on market trends, collaborating with the sales team on growth strategies, and utilizing CRM for lead tracking and pipeline management are key responsibilities. Achieving monthly targets and identifying growth opportunities are crucial for success. The ideal candidate should have a minimum of 60% aggregate in academics, possess excellent verbal communication skills in English, and excel in negotiation and objection handling. The ability to work both independently and collaboratively, maintain a client-oriented approach, and proficiency in Microsoft Office/Google Documents are required for this role.,

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0.0 - 3.0 years

1 - 1 Lacs

Lucknow

Work from Office

Key Responsibilities:- Conduct telecalling and telesales to generate leads and convert prospects into clients Schedule and attend business meetings with potential customers and decision-makers Present and demonstrate products/services effectively to customers both online and in person Build and maintain strong relationships with new and existing clients Understand customer needs and offer solutions using in-depth knowledge of the product Handle objections, negotiate, and close deals to meet sales targets Prepare and deliver sales reports, forecasts, and insights to the management Maintain CRM records and follow up with leads consistently Stay up to date with product knowledge, market trends, and competitor analysis Key Requirements: Proven experience in sales, telesales, telecalling, or customer-facing roles is a plus Excellent communication and interpersonal skills Strong negotiation and convincing abilities Ability to deliver engaging presentations and demos Self-motivated, result-oriented, and comfortable working under targets Basic computer proficiency (MS Office, email, CRM tools) Willingness to travel locally for client meetings when required

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0.0 - 1.0 years

3 - 4 Lacs

Kasargode, Kannur, Malappuram

Work from Office

Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA - 4.2 LPA Working days : 6 days a week Language : Malayalam

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0.0 - 1.0 years

3 Lacs

Nagercoil, Kollam, Kanyakumari

Hybrid

Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam and Tamil. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA Location : Remote Working days : 6 days a week Language : Malayalam & Tamil

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0.0 - 1.0 years

3 - 4 Lacs

Kochi, Kozhikode, Thiruvananthapuram

Work from Office

Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA - 4.2 LPA Working days : 6 days a week Language : Malayalam

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0.0 - 1.0 years

3 Lacs

Palakkad, Alleppey, Coimbatore

Hybrid

Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam and Tamil. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA Location : Remote Working days : 6 days a week Language : Malayalam & Tamil

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3.0 - 8.0 years

8 - 12 Lacs

Gurugram

Work from Office

Job Summary: We are seeking a passionate and results-driven Sales Coach to join our dynamic Sales Operations team. The Sales Coach will be responsible for enhancing the performance of front-line sales guides through coaching, mentoring, and skills development. The ideal candidate should have a strong background in telecom sales, deep knowledge of BPO operations, and a proven ability to drive individual and team success. Key Responsibilities: • Deliver one-on-one and group coaching sessions to sales guides to improve sales techniques, product knowledge, objection handling, and closing strategies. • Analyse individual and team performance metrics (e.g., conversion rates, cross-sell scores) to identify skill gaps and training opportunities. • Collaborate with Training and Quality teams to align coaching plans with onboarding, continuous learning, and performance improvement initiatives. • Provide real-time feedback during or after customer interactions to reinforce best practices. • Create and maintain coaching logs, action plans, and performance improvement plans (PIPs) as needed. • Conduct interaction reading sessions and side-by-side monitoring to assess skills, behaviours and recommend improvements. • Partner with Sales Managers to implement strategies that drive KPI achievement and overall business goals. • Stay updated on product, process, and promotional changes • Support the roll-out of new tools, campaigns, or sales methodologies by ensuring team readiness through effective coaching. Requirements: • Bachelor's degree or equivalent work experience. • Minimum 23 years of experience in BPO sales, preferably in the telecom domain. • At least 1 year in a coaching, team lead, or training role. • Strong understanding of BPO sales metrics (e.g.,Sales Conversion, cross-sell, AHT etc). • Excellent communication, interpersonal, and motivational skills. • Strong analytical skills to interpret data and create coaching strategies. • Proficiency in CRM and sales tools • Certification in coaching or adult learning (preferred, not mandatory). Key Competencies: • Coaching & Mentoring • Performance Management • Sales Strategy & Execution • Communication & Feedback • Collaboration & Stakeholder Management • Adaptability & Continuous Learning Why Join Us? • Be part of a leading GCC with a focus on innovation and people. • Work with a top-tier telecom client in a high-performance environment. • Access to career development and training program

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1.0 - 2.0 years

1 - 1 Lacs

Chennai, Tamil Nadu, India

On-site

Description We are looking for a dynamic Tele Caller to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, providing information about our products and services, and handling customer inquiries. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Responsibilities Make outbound calls to potential customers and clients. Provide information about products and services to customers. Handle customer inquiries and complaints professionally. Maintain accurate records of customer interactions in the database. Achieve daily, weekly, and monthly calling targets set by management. Follow up on leads generated from marketing campaigns. Skills and Qualifications 1-2 years of experience in telecalling or customer service preferred. Excellent verbal communication skills in English and Hindi. Strong persuasion and negotiation skills. Ability to handle objections and rejections gracefully. Proficient in using CRM software and MS Office Suite. Strong listening skills and ability to understand customer needs. Good organizational and time management skills.

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1.0 - 6.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities Handle inbound and outbound calls to connect with leads and potential customers. Educate customers about Nosh s AI-powered cooking robot, its features, and how it can simplify cooking. Maintain an average call duration of 15-20 minutes, ensuring meaningful engagement. Understand customer needs, answer queries, and provide tailored solutions. Follow up on leads to nurture them and drive conversions. Maintain accurate records in the CRM system and track lead progress. Collaborate with the sales and marketing teams to improve customer outreach strategies. Who You Are Fluent in Hindi and English (verbal & written). Additional language proficiency is a big plus. 1+ years of experience in telecalling, telesales, or customer engagement. Strong communication and persuasion skills - you can hold engaging, informative, and convincing conversations. A go-getter with a proactive approach to sales and customer interactions. Ability to handle objections and influence customer decisions. Familiarity with consumer appliances or kitchen gadgets is a plus (but not mandatory). Basic knowledge of cooking, ingredients, and recipes is an added advantage. Comfortable using CRM tools and basic computer applications. What We Offer The opportunity to be part of a cutting-edge food tech revolution. Competitive salary and incentives based on performance. A fast-paced, high-growth environment with immense learning opportunities. Hands-on training about AI-powered cooking and modern kitchen innovations.

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6.0 - 11.0 years

2 - 5 Lacs

Chennai, Tamil Nadu, India

On-site

Key Responsibilities: To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service is met at all times. To prepare sales proposals for prospective clients. Regular liaison sales/Pre-sales and Member Relations Department Any other activities as defined by the Branch Manager Candidate Profile: Experience Required 3 to 5 years of experience Should have a minimum of Bachelors degree in business administration or a related field Candidate should be ready to travel across Tamilnadu (Frequency 4 Times in a Month) Candidate should be comfortable workingon Saturday&Sunday Candidate should be Presentable & should have above average communication Candidate with Product / Insurance & Concept selling background will be beneficial Candidate should have two wheeler along with valid driving license Desired Industry: FMCG, consumer durables industry, Service sector like Telecom, personal financial products etc.

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5.0 - 9.0 years

0 Lacs

punjab

On-site

Are you a dynamic training professional with a passion for sales excellence and developing high-performing teams We are looking for a Training Manager to lead training delivery for international sales campaigns in Mohali. As a Training Manager, your key responsibilities will include driving performance through focused sales attribute training, collaborating with operations and quality teams to identify training gaps, creating and delivering impactful content on product knowledge, objection handling, upselling, and closing techniques, monitoring and enhancing new hire performance through TNI/TNA-based interventions, and developing and mentoring a team of trainers to achieve business outcomes. The ideal candidate will have proven experience in international sales process training, an in-depth understanding of sales attributes and customer conversion techniques, excellent communication, facilitation & coaching skills, strong stakeholder management & analytical skills, and the ability to energize and engage diverse teams. A minimum of 4-6 years of relevant experience in the BPO/ITES industry is required. At Teleperformance, we offer global exposure, a people-first culture, career growth opportunities, and an award-winning workplace. If you are ready to take on this exciting role, apply now or refer someone who would be perfect for this position.,

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0.0 - 3.0 years

0 Lacs

chandigarh

On-site

The Tele Sales Representative plays a crucial role in driving sales and generating revenue for the company. With a focus on results and exceptional interpersonal skills, you will engage with potential customers over the phone (both Inbound and Outbound) to promote products and services, ultimately contributing to the growth and development of the business. Your responsibilities will include responding to customer inquiries and leads, understanding their requirements, and offering appropriate solutions. By effectively converting prospects into confirmed sales and accurately processing work orders, you will play a key role in increasing productivity and efficiency while reducing costs per sale. Maintaining detailed records of calls and sales notes, adhering to sales scripts, and handling objections with persuasive rebuttals are essential aspects of this role. Your ability to meet sales targets, adopt best practices in telesales, and continuously improve through training will be crucial for success. Reporting to the Team Leader, you should possess a relevant qualification (BSC./B.A./High School Diploma/MBA) and ideally have 0-2 years of experience in inbound and outbound calling. Attributes such as natural sales instincts, a strong work ethic, and a service-oriented mindset will set you up for success in this role. Key competencies required include excellent English communication skills, strong negotiation abilities, proficiency in relevant computer programs, and a pleasant personality that fosters positive relationships. Your ability to manage time effectively, solve problems, and maintain a high level of self-confidence will be instrumental in your performance. This is a full-time, permanent position with benefits including cell phone reimbursement and paid sick time. The work schedule is day shift, Monday to Friday, and proficiency in English is preferred. The work location will be in person, and having your own conveyance to cover assignments at different locations is a prerequisite for this role.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an Inside Sales Representative, your primary responsibility will be to build a new client database by utilizing a combination of cold calling and warm leads. You should demonstrate the ability to conduct social media profiling of potential leads, gather contact information, and initiate initial contact through calls and emails. It is essential to convert marketing-generated leads into qualified opportunities and maintain a healthy pipeline to ensure the Inside Sales team has a sufficient number of opportunities for conversion. You will be expected to contact all new leads promptly and assign qualified leads to the appropriate sales representative based on geographical location and deal size. Furthermore, your role will involve driving awareness within the account base through regular email and call campaigns, as well as encouraging customer actions. You should be adept at moving opportunities through various stages and providing reliable forecasts. Meeting or exceeding monthly activity targets, lead generation goals, opportunity creation metrics, and revenue targets are crucial aspects of this role. You should have a good understanding of target industries and be able to achieve planned leads within specific domains and industries. Additionally, providing regular updates on leads generated, opportunities created, demonstrations scheduled and completed, and revenue closed is essential. Maintaining detailed customer relationship management logs, following workflow processes, and obtaining internal approvals are also part of your responsibilities. You will be required to deliver online demonstrations and presentations to prospects nationwide, staying informed about our competitors and unique positioning in the market. Having a strong objection handling mindset, the ability to initiate engaging conversations, and navigate through various roles and profiles within organizations to reach decision-makers are key skills for this role. Collaboration with the Enterprise Sales team is essential, so the ability to work effectively in a team environment is critical. The ideal candidate should have a minimum of 3 years of relevant experience in Inside Sales, Tele Sales, or Outbound Sales, with exposure to closing roles. Familiarity with Inside Sales HR Technology and methods for other SaaS products is advantageous. Excellent communication skills, rapport building abilities, active listening skills, objection handling proficiency, and clear articulation are essential qualities for success in this role. The preferred educational background is a graduate degree with a technical inclination. The ideal candidate will excel in driving proposals, developing business cases, and responding to customer business requirements with a consultative sales approach.,

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0.0 - 1.0 years

3 - 4 Lacs

Pune

Work from Office

* Call to arrange meetings with potential clients to generate new business. * Communicate with clients to identify their requirements. * Line up & schedule site visits. * Oversee the preparation and approval of documents * Coordinating deal closures

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Join Zycus, a pioneer in Cognitive Procurement software, and become part of a dynamic team driving innovation for large global enterprises. Recognized by Gartner and Forrester, Zycus is at the forefront of transforming procurement with our revolutionary Merlin AI Suite. Our technology empowers procurement and AP officers to focus on strategic projects with data-driven insights and a user-friendly interface. Start your #CognitiveProcurement journey with us and be #MeantforMore. Are you ready to take your career to the next level Zycus is seeking a seasoned Business Development Representative with 3-6 years of experience in business development and a proven track record of generating leads and new business opportunities. Join us and make an impact with your expertise and drive! Roles & Responsibilities: - Generate New Business: Identify and cultivate new business leads and opportunities. - Collaborate for Success: Work with Regional Sales Managers to boost business opportunities in your territory. - Multi-Channel Outreach: Engage prospective customers via phone, email, and social media. - Tailored Prospecting: Conduct secondary research to understand company financials, business lines, and technology requirements. - Stay Informed: Keep up with the latest procurement industry trends and best practices. - Competitive Analysis: Analyze competitors and position Zycus against them. - Engaging Presentations: Deliver initial Corporate Overview Presentations. - Qualify Opportunities: Assess business opportunities based on budget, authority, need, and timeline. - Strategize Campaigns: Collaborate with the BD and Marketing teams to design cross-functional campaigns. Skills & Expertise Required: - Experience: 3-6 years in business development/inside sales within a software company. - Communication: Excellent verbal and written communication skills in English, with a public speaking background preferred. - Soft Skills: Strong abilities in pitching, probing, objection handling, and rapport building. - Analytical Skills: In-depth analytical abilities for strategic planning. - Professional Etiquette: Proficiency in business conversational etiquette. - Networking: Expertise in account mapping and social selling. - Team Management: Strong networking and team management skills. - Education: B.E./MBA from top-tier institutes. Why Join Zycus - Innovative Cloud Products: Be part of a Cloud SaaS Company using the latest ML and AI technologies. Drive global business process transformation with our disruptive solutions. - Recognition and Leadership: Join a team consistently recognized by Gartner and Forrester for our strategic sourcing and source-to-contract suites. - Thought Leadership: Play a crucial role in elevating the business and champion thought leadership in cognitive procurement with our Merlin AI Suite. - Global Exposure: Work with Fortune 500 global customers and gain invaluable international experience. - Career Advancement: Grow with us through challenging tasks, mentorship, and learning opportunities across different aspects of the business. Apply Now! Visit our website to apply and learn more about how you can be a part of our exciting journey in cognitive procurement. Start your journey with Zycus and be part of a team that's #MeantforMore.,

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3.0 - 5.0 years

8 - 12 Lacs

Noida

Work from Office

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, andensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Preferred candidate profile MBA with 3-5 yrs. of experience in Sales / Servicing / Retention. Preference for candidates with Team handling experience of 10+ individuals (at-least 1yr+ TeamHandling experience)

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1.0 - 5.0 years

1 - 5 Lacs

Delhi, India

On-site

Job Responsibilities: Use of various sales methods (door-to-door, cold calling, presentations etc) Develop new sales strategies and models Evaluate sales strategies effectiveness Evaluate customers needs Build long lasting client relationships Meet personal and team sales targets Attend meeting, sales events and training Report and provide feedback to management using financial statistical data Manage your client database within your assigned territory Candidate Attributes: High school,Intermediate/ diploma/GED./MBA, 1+ years of sales experience. Excellent customer service and sales skills. Strong verbal and written communicator. Excellent phone and presentation skills. Proficiency in Microsoft Office, CRM, and sales software programs. Good negotiation and problem-solving skills.

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5.0 - 8.0 years

15 - 22 Lacs

Noida

Work from Office

Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and excellence. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedback to internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Key Skills: Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele sales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking.

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2.0 - 5.0 years

2 - 5 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Managed Services Operations Specialist is a developing subject matter expert, responsible for working closely with internal service delivery teams to support with planning, coordinating and monitoring the implementation of operational activities and processes in order to deliver on approved operational plans and to continuously improve service delivery. The main responsibility of the Senior Associate Managed Services Delivery Operations Specialist is to ensure that services are delivered effectively and efficiently by carrying out routine operational tasks and assisting with the implementation of a services model that meets business needs for clients. What you'll be doing Key Roles and Responsibilities: Supports with the management of the shift roster and ensuring that all operations metrics are monitored. Supports with ensuring that shift handover processes are adhered to and managed. Supports with the management of shift escalations from clients. Dashboards all key Metrics and manages the about to be breached situations. Contributes to ensuring that services are meet the stated service level agreement (SLA) levels. Ensures that the operational deliverables enable cost effective, client centric delivery that meets SLAs. Monitors the operational effectiveness of support services and develops and implements the required improvement plans. Balances the needs of the client with the strategic direction of NTT. Understands the core issues affecting the client and works with the relevant service teams to resolve. Helps to identify the needs, risks and issues and proposes appropriate solutions and courses of action. Performs any other advanced operational tasks as required by leadership. Knowledge, Skills and Attributes: Displays good customer service focus. Good communication skills and ability to prepare structured, and relevant communications to operations leaders. Good organizational skills with the ability to work in a fast paced and deadline driven environment. Displays ability to work creatively and analytically in a problem-solving environment. Developing ability to quickly become proficient in delivery processes and related systems. Displays ability to analyze, design and improve operations processes. Ability to work across different cultures and social groups. Displays ability to work well in a pressurized environment and adapt to changing circumstances. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Business Administration or related. ITIL foundation certification. Required Experience: Moderate level work experience gained in a managed service delivery within a large scale (preferably multi-national) technology services environment. Moderate level experience gained in a managed service delivery environment including technical and service management exposure. Moderate level experience in managing customer escalation situations and objection handling. Moderate level demonstrated managed services operations experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

We are looking for motivated, self-starter individuals to join our growing consulting team. You should be passionate about building great products and play a vital role in identifying solutions. In this role, you will be responsible for building scientific/engineering software applications across different platforms, from desktop to cloud. Your primary tasks will involve designing and developing these applications and collaborating with the team working on various layers of the infrastructure. Strong programming skills are essential for this role. Your key responsibilities will include building efficient, reusable, and reliable enterprise-transforming scientific/engineering applications using the latest tools and techniques. You should have a good understanding of object-oriented/functional programming techniques and be willing to quickly learn and apply new skills. Additionally, you will be expected to maintain and enhance the performance of existing software, communicate effectively with clients and team members, and ensure the functionality and quality of software products through rigorous testing and maintenance. To qualify for this position, you should hold a Bachelor's or Master's degree in Engineering/Sciences with a strong passion for Programming. Proficiency in languages such as C#, C++, Python, or JavaScript is required. A solid grasp of OOPS concepts, the ability to work independently as well as part of a team, excellent problem-solving and analytical skills, and keen attention to detail are also essential. Nice to have skills include knowledge of full-stack technologies, computational geometry algorithms, graphics frameworks like OpenGL/WebGL, experience in CAD/CAM/CAE software development, and familiarity with Machine learning, artificial intelligence, augmented reality, cloud computing, and AWS. In return, we offer benefits such as flexible work hours, medical policy, and growth opportunities while working with a diverse workforce. If you are a proactive individual with a strong work ethic and a continuous learning mindset, we would love to have you on our team.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Sales Development Representative (SDR) joining our Inside Sales team, you will play a crucial role in sourcing new sales opportunities. Your responsibilities will include engaging with potential clients through cold calling, emailing, and following up on inbound leads. Understanding customer needs and challenges will be essential to effectively match them with the solutions from our service offerings. You will be expected to maintain and update a CRM/database of current and potential clients, stay updated on product features, industry trends, and the competitive landscape. Additionally, conducting research on target companies to identify key decision-makers and scheduling client meetings and product/service presentations will be part of your routine. Your success will be measured by your ability to consistently meet and exceed lead generation and conversion targets, manage a strong sales pipeline, and drive campaign closures through maintaining client relationships and building trust. The ideal candidate for this role should possess excellent verbal and written communication skills, proven experience in sales (preferably in international B2B sales), and the ability to work in a target-driven environment. Strong research and analytical skills, flexibility to work different shifts as per business requirements, experience in managing and updating CRM tools, and adeptness at handling objections and negotiating effectively are qualities that we value. In return, we offer a fixed weekend off, unlimited earning potential through performance-based incentives, transparent vertical growth opportunities, free Mediclaim coverage, monthly Rewards & Recognition programs, health insurance, paid sick time, paid time off, provident fund, and a performance bonus. If you are looking for a challenging yet rewarding opportunity in sales, we encourage you to apply for this full-time, part-time, permanent position. Join us in our commitment to delivering exceptional service and driving business growth.,

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1.0 - 5.0 years

0 Lacs

delhi

On-site

The key responsibilities for this role include managing an international sales process focusing on US-based leads for premium business coaching events. You will be responsible for conducting follow-ups via calls, emails, and SMS to engage and inform potential customers. Your role will involve delivering persuasive sales pitches tailored to the needs of US customers and converting leads into ticket sales through effective objection handling. Additionally, you will be tasked with upselling additional services or event packages to increase revenue and building long-term relationships with prospects to foster trust and loyalty. It is essential to maintain accurate sales records and updated lead statuses in the CRM system while working closely with the marketing team to align sales strategies with campaign goals. Keeping informed about event features, benefits, and unique selling points to effectively position them in conversations is also a crucial aspect of this role. The requirements for this position include having fluent English communication skills with a strong American accent, which is mandatory. A minimum of 1 year of sales experience is preferred, particularly in an international sales process or US sales. A proven track record of meeting and exceeding sales targets, strong follow-up skills, and the ability to manage multiple leads simultaneously are essential. Experience with CRM tools and sales software is required, along with being highly organized, self-motivated, results-oriented, and comfortable working during US business hours to connect with leads in real time. The ability to handle objections effectively and close high-ticket sales is also a key requirement. Joining this role offers the opportunity to work in an international sales process for premium US-based clients. You will receive a competitive base salary with performance-based incentives for achieving and surpassing sales targets. This role provides a chance to collaborate with a fast-growing company that hosts luxury business coaching events for entrepreneurs. You will have access to ongoing training, resources, and support to excel in your position and be part of a dynamic, results-driven team with global exposure. If you are passionate about sales and possess the necessary skills to thrive in an international sales process targeting US clients, we would love to hear from you!,

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0.0 - 4.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Engage with leads through phone calls and WhatsApp and counsel them. Build rapport and establish trust. Manage end-to-end Sales involving a Consultative Sales Approach. Maintain lead interactions and follow-up activities and ensure CRM hygiene. Required Candidate profile Edtech Sales experience is preferred. Perks and benefits Exciting Incentive Structure

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1.0 - 5.0 years

0 Lacs

thane, maharashtra

On-site

As a Telecaller / Inside Sales Executive, your primary responsibility will be to connect with businesses, qualify leads, and convert interest into opportunities for our sales team. You will play a crucial role as the initial point of contact for potential clients. Your key responsibilities will include making calls to business leads through cold/warm outreach, presenting SaaS solutions that are tailored to their specific needs, scheduling demos with the senior sales team, updating and managing the CRM system with call details and outcomes, consistently following up to drive conversions, and achieving monthly lead and conversion targets. The ideal candidate for this role should have at least 1+ years of experience in B2B telesales or inside sales, preferably in the SaaS industry. Strong communication skills in English are essential for effectively engaging with clients. You should be confident in handling objections and closing deals, as well as be familiar with CRM tools such as HubSpot, Zoho, etc. A target-driven mindset, self-starting attitude, and strong organizational skills are also key attributes we are looking for in potential candidates. If you have 1-2 years of experience in B2B Inside Sales and meet the qualifications mentioned above, we would like to hear from you.,

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