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L2 Desktop Engineer V5 TechSol

3.0 - 4.0 years

5 - 7 Lacs

bengaluru

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L2 Desktop Engineer Job Description - Bangalore Ability to manage team and have relevant experience of managing such teams of L1 support Should have knowledge of Service management tools and concepts. Experience in providing phone, email, remote, and in-person support to troubleshoot various technical problems. Should be able to handle and support VVIP user Understanding of business processes and criticality and have worked in pressure environments. Experience on Installing, configuring & troubleshooting issues and follow up until resolved related to Hardware, Software, Windows 11, O365 Products etc. Coordinate with Local, regional and Global IT teams to resolve technical issues. Good docume...

Posted 1 week ago

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