364 O365 Jobs - Page 4

Role: Office 365 Administrator L2 Location: Gurgaon Experience: 5 to 6 Years Immediate joiners required Key Responsibilities: Provide L2 support for Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Exchange Online, and Intune. Troubleshoot and resolve escalated tickets related to O365 user access, mail flow, calendar syncing, licensing, Teams functionality, etc. Manage and maintain Microsoft 365 admin portals and security & compliance settings, audit points etc. Perform user and license management through Microsoft 365 Admin Center, PowerShell, and Azure AD. Monitor service health dashboards and proactively address service issues or incidents. Maintain documentation of ...

Role & responsibilities Lead and mentor the Corporate IT Support and System Engineering teams. Foster a positive team environment by setting goals, encouraging skill development, and conducting performance evaluations. Oversee the design, implementation, and maintenance of corporate IT infrastructure including servers, backup systems, and applications. Ensure high availability, reliability, and security of IT systems, data, and services. Provide high-quality technical support and resolve IT-related issues for end users. Develop and document processes and procedures for IT operations. Establish and track performance metrics using helpdesk data and user feedback. Plan and manage IT hardware/so...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...

Hi, Job Description Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME Experience in working on Active Directory Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol ) Experience if SSON (Single Sign On) Experience of API (Application-Programming Interface) Intermediate knowledge of Prevention of Spam, Phishing and Malware Intermediate knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, M...

Designation Assistant Manager (Department is missing) Education – Bachelor's degree in computer science or information technology Experience – 8 to 9 years Job Location – Ahmedabad Expected Technical Qualification: Hands-on experience and administration of MS Exchange Online (Plan 2 for O365), MS O365 E1 Licenses, O365 E3, Microsoft Defender for Office 365, M365 Copilot, EMS E3, Entra ID P1, OneDrive, SharePoint. Manage and maintain user mailboxes, distribution lists, shared mailboxes, and resource mailboxes Configure and troubleshoot email flow s , spam filtration and malware protection Implement and manage email retention policies, archiving, and compliance settings Monitor email system pe...

Hi, Role: Technical Support/ Service desk Work Location: Hyderabad Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources ...

Role & responsibilities Excellent communication skills to attend to/resolve client issues on calls/chat/mail. • Experience in using ticketing tools. Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory • General support knowledge of Operating systems across various platforms and basic concepts of networking Productivity applications like Microsoft office tools. • Open to work in 24*7 and work from office environment • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Preferred candidate profile Excellent Communication Must be comfortable working from the off...

As a Product Owner at Deutsche Bank Group, you will be responsible for driving the strategic vision, development, and execution of solutions O365, Nitro, Adobe, Acronis to enhance productivity, collaboration, and communication across the enterprise. Here's what you can expect in this role: **Key Responsibilities:** - Define and lead the strategic roadmap for O365, Nitro, Adobe, Acronis in alignment with business goals and user needs. - Own the product lifecycle from ideation through launch and continuous improvement. - Collaborate with cross-functional teams to gather requirements, prioritize features, and ensure seamless adoption of solutions. - Oversee platform management, including config...

Key Responsibilities General Systems Administration tasks such as starting services, reviewing KQL logs, and reviewing Windows log files. Troubleshoot general issues with VMs and Windows systems, conditional access, ensuring minimal disruption to operations. Conduct storage management tasks, including disk extension. Office 365 & Active Directory Management Perform Office 365 administration tasks. Manage Active Directory users and groups with standard administrative functions. Cloud & Virtual Environment Support Provide support for Azure environment tasks including tenant administration, EntraID (Conditional Access, RBAC, etc.), and related Azure services. Assist with VMware ESXi and vCenter...

Exp-6+ CTC up to 28 lac Location- Tower A, Embassy 247, L.B.S Marg, Vikhroli West, Mumbai, 400 083 Working Hrs. While we are a European Company and timings are 6.30 pm -1 pm currently the project necessitates individual to be flexible with timings and extended hours. hybrid 2 days WFO, Drop facilities, Night shift allowance. Must have skills Azure Infrastructure, Firewall, Azure Network & Governance tool Experience Creating and securing storage containers and configuring SQL Server 2019 backups to Azure storage containers. Ensuring optimal logging for Azure services. Creating a VPC, adding domains, VMs, users, and permissions. Configuring and securing NSGs Setting up an Azure firewall (nice ...

Role & responsibilities Excellent communication skills to attend to/resolve client issues on calls/chat/mail. • Experience in using ticketing tools. Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory • General support knowledge of Operating systems across various platforms and basic concepts of networking Productivity applications like Microsoft office tools. • Open to work in 24*7 and work from office environment • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Preferred candidate profile Excellent Communication Must be comfortable working from the off...

As an experienced professional with 5 to 13 years of relevant experience, you will be responsible for managing O365 Messaging Services. Your expertise in O365 and Messaging Services will be crucial in ensuring smooth and efficient communication systems within the organization. Your role will involve implementing, configuring, and maintaining O365 Messaging Services to meet the business requirements. Key responsibilities include: - Managing O365 Messaging Services to facilitate seamless communication within the organization. - Configuring and customizing messaging services to align with business needs. - Monitoring and troubleshooting messaging systems to ensure optimal performance. - Collabo...

You will be part of Searce, a company that aims to refine, analyze, and improve processes to achieve the finest degree of excellence. Searce encourages a culture of continuous improvement and problem-solving, where employees are passionate about challenging the status quo. As a Searcian, your primary focus will be on driving intelligent, impactful, and futuristic business outcomes through the implementation of new-age technologies. The company values happier individuals who strive to become better every day. - Provide wide-ranging technical support for enterprise cloud-based productivity services such as Google Workspace - Interact with clients to identify issues, research solutions, and gui...

The IT Helpdesk Support Analyst will be responsible for providing expert technical knowledge in the maintenance of endpoint devices and applications. The goal is to solve and troubleshoot technical issues in the end user support area and manage the resolution process. Main Responsibilities & Tasks: Initiate customer contact, escalate to appropriate parties and resolve incidents. Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. Respond to technical issues as they arise. Work with other Infrastructure and Operations teams to resolve customer issues. Keep 1st level agents abreast of the late...

Exp-6+ CTC up to 28 lac Location- Tower A, Embassy 247, L.B.S Marg, Vikhroli West, Mumbai, 400 083 Working Hrs. While we are a European Company and timings are 6.30 pm -1 pm currently the project necessitates individual to be flexible with timings and extended hours. hybrid 2 days WFO, Drop facilities, Night shift allowance. Must have skills Azure Infrastructure, Firewall, Azure Network & Governance tool Experience Creating and securing storage containers and configuring SQL Server 2019 backups to Azure storage containers. Ensuring optimal logging for Azure services. Creating a VPC, adding domains, VMs, users, and permissions. Configuring and securing NSGs Setting up an Azure firewall (nice ...

Role Overview: As an Azure Cloud Subject Matter Expert at Capgemini, you will play a crucial role in leading cloud migration initiatives and architecting scalable AWS and Azure solutions. Your responsibilities will involve designing, implementing, and supporting Azure and O365 services. You will collaborate closely with Enterprise Architecture and Application Development teams to deliver robust cloud-based solutions. Additionally, you will participate in various Agile cross-functional teams and may lead the design and implementation of Azure PaaS and IaaS services when necessary. Key Responsibilities: - Design, implement, and support Azure and O365 cloud services - Work in collaboration with...

As a Wintel Specialist, you will be responsible for the installation, configuration, and troubleshooting of Windows Servers. You will handle various server issues, including crashes, performance concerns, advanced connectivity issues, and complex server problems. It is essential to liaise with third-party vendors to resolve hardware, software, and service-related issues effectively. - Diagnosing and resolving L2/L3 issues with VMware ESXi hosts and vSphere environments. - Regular maintenance tasks such as OS and firmware updates, as well as patch management. - Good working knowledge of upgrading Windows server versions from 2012R2 to 2016/2019. Ensuring the stability and reliability of VMwar...

As a Service Desk Specialist at Birlasoft, you will play a crucial role in providing 24/7 support for US and Canada users in a remote L2 support model. You will be responsible for responding to client support requests and identifying the nature of the problems faced by users. - Resolving user issues related to basic desktop problems such as software images, software packages, patches, security updates, and necessary tools for user desktops and laptops. - Escalating software and application issues to the relevant teams while troubleshooting hardware and software issues remotely. - Providing support for OS, Office applications, basic system applications, and Anti-Virus clients. To excel in thi...

Hi we are hiring for M365 candidate, who can join us immediately. Exp- 6-10 yrs Location Bangalore Work mode _ Hybrid Job Description Qualifications: A university degree in computer science, information technology, or a related field. • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage. • Proven experience managing third-party communication solutions and integrations. • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments. • A user-centric mindset, focusing on service quality and employee experience. • Excellent collaboration skills and ability...

Excellent communication skills and telephone manner. Knowledge and working experience in any Incident management tool. Hands-on experience in troubleshooting windows and MAC machines. 1- 3 years of experience in supporting users through phone / remote sessions. Basic DNS knowledge. Advanced O365 knowledge Creating user accounts, reset passwords, unlock account etc. in AD. Creating security /distribution groups. Basic Knowledge about Proxy server. Basic Knowledge about IP address, VLAN. Troubleshooting VPN client. Troubleshooting of MAC OS and Windows OS Troubleshooting Outlook and other software installations. Strong knowledge of Microsoft based operating systems. Basic knowledge in Antiviru...

DMI LLC a Encora company now is hiring Power Platform Developers. Job Summary: The Power Platform Developer will be responsible for designing, developing, and implementing solutions within the Microsoft Power Platform to automate business cases. This role requires expertise in PowerShell, Graph API, mailbox/user object management, Teams/Site provisioning, OneDrive/Mailbox Access Delegation, list site/file permissions, Teams/Chatbot integration, Power Automate, Azure, Power Apps, Power BI, SharePoint, and Microsoft Purview. Key Responsibilities: Develop and maintain PowerShell scripts for Exchange Online and mailbox/user object management. Utilize Graph API for Teams/Site provisioning and One...

Job Title: Service Desk Analyst Qualification : Graduate Location: Pune & Bangalore Experience: 1 -5 Years Shifts :Night shifts Salary: 3.5 5.0 LPA (Depending on experience) Job Summary We are looking for a Service Desk (L1) Agent to provide first-level technical support for IT-related issues. The role involves troubleshooting, resolving service requests, and ensuring customer satisfaction while following ITIL best practices. Key Responsibilities Provide 1st level support through calls, chat, and emails. Troubleshoot issues related to Active Directory, Azure AD, O365, MS Teams, SharePoint, OneDrive, Outlook, VPN & Networking . Handle password resets, account unlocks, mailbox setups, and sync...

Role Overview: You will be responsible for providing customer-facing IT support, including diagnosing and troubleshooting basic technical issues. Your role will require excellent problem-solving and multitasking skills, as well as a customer-oriented attitude and strong communication skills. Key Responsibilities: - Diagnose and troubleshoot basic technical issues - Utilize ticket logging tools for issue tracking - Coordinate with vendors to log tickets with OEMs and follow up for ticket closure - Monitor alerts, follow up, and ensure timely closure of calls - Utilize investigation analysis to address issues - Provide basic laptop configurations and repairs - Demonstrate knowledge in O365 and...

Walk-in drive Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune ...