125 O365 Jobs - Page 3

Job Summary: We are looking for an Desktop Support Engineer to help with day-to-day IT support. You will handle issues with laptops, desktops, software, and basic network problems. This role requires good technical knowledge and strong communication skills. Key Responsibilities: Support laptops, desktops, and other end-user devices. Fix issues with Windows and Mac operating systems. Troubleshoot MS Office, Teams, OneDrive, and company-specific applications. Use the ticketing tool to track and respond to user requests. Provide basic network (L1) support with help from the central network team. Help with software installations and updates. Be available for on-call support when needed. Requirements: Diploma or Graduate in Computer Engineering or related field. 2-3 years of experience in an L1 IT support role. Knowledge of Windows, macOS, and Office 365. Experience using IT ticketing tools. Basic understanding of networking. Good communication skills and a helpful attitude. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Job Summary: We are seeking a skilled and motivated Desktop Data and Automation Analyst to join our team. Reporting to the O365 Desktop Engineering Manager, you will be responsible for leveraging your expertise in KQL queries, PowerShell scripting, automation, and data analysis to drive insights and automation solutions within the desktop space. Your primary focus will be on optimizing desktop operations, enhancing security, and leveraging data-driven approaches to improve efficiency and user experience. Responsibilities: Utilize KQL queries to analyze desktop-related log data, including O365 and Intune logs, to identify patterns, trends, and anomalies, providing actionable insights for improved desktop management. Develop and maintain PowerShell scripts to automate desktop-related tasks and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Collaborate closely with the O365 Desktop Engineering Manager and cross-functional teams to identify automation opportunities and develop solutions to streamline desktop management processes. Leverage data analysis techniques to monitor and evaluate desktop performance, security compliance, and user behavior, providing recommendations for optimizations and proactive actions. Design and create reports, dashboards, and visualizations using Power BI or similar tools to effectively communicate desktop-related metrics, trends, and insights to stakeholders. Collaborate with the O365 and Intune teams to ensure desktop solutions align with overall infrastructure requirements, security standards, and compliance regulations. Stay up-to-date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Participate in desktop-related projects, providingexpertise and guidance on data analysis, automation, and optimization strategies. Work closely with desktop support teams to troubleshoot complex issues, identify root causes, and develop automated solutions to enhance the support and maintenance processes. Document processes, procedures, and best practices related to desktop data analysis and automation, ensuring knowledge transfer and efficient collaboration within the team. Qualifications: Bachelor's degree in computer science, information technology, or a related field. 8-10 years of relevant job experience Relevant certifications in data analysis, PowerShell scripting, or desktop management (such as Microsoft 365 Certified: Modern Desktop Administrator Associate) are a plus. Strong experience in utilizing KQL queries to analyze log data, particularly in the desktop management space, using tools like Azure Monitor or similar log analytics platforms. Proficiency in PowerShell scripting for desktop automation, including familiarity with Graph API and desktop management-related modules. Solid understanding of desktop management concepts and technologies, including O365, Intune, group policies, software deployment, and patch management. Experience with MDM and MAM concepts. Experience creating reports, dashboards, and visualizations using Power BI or similar business intelligence tools to effectively communicate data insights. Knowledge of desktop security principles, including compliance standards and best practices. Knowledge of Azure identity and security services Strong analytical and problem-solving skills, with the ability to analyze complex desktop-related data and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Proactive mindset with a strong sense of ownership and the ability to work independently to drive initiatives forward. Attention to detail and a commitment to delivering high-quality results within agreed timelines.

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

Need min 1yr of relevant experience on paper in International Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon/ Pune/Bengaluru WFO Excellent comms 18 months of service agreement Call for more details Priya - 8826383009

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: graduate freshers Technical support call indu@7848820046 call Nischel @7483101122 call suman@7848820047 Call Pooja @9886112704

NTT is hiring for Wintel SME EXP - 7 Years skill - L3 wintel AD, DNS, DHCP, GPO, O365, exchange IF interested please share your profile on- ekta11.kumari@global.ntt Please share profiles with below details Total exp - Rel Exp NP - C CTC - E CTC - C Location. Preferred candidate profile

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS SHRUTII 9958371382 GRAD/UG WITH EXPERIENCE OF 1.5 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE, BENGALURU WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY Required Candidate profile Provide Level 2/3 technical support across users and teams Monitor and manage SCCM deployments and updates Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Role & responsibilities Office 365/Exchange: Experience with O365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory Perks and benefits

As of today, Safran offers M365 management solution for all Safran Group users. M365 solution are deployed (Teams, OfficeApps, Viva engage, Onedrive, ...) This service is currently being performed by ISC team. Safran wants to increase its support service that includes: Microsoft 365 MS Teams Office Apps We are responsible for managing the day-to-day administration, planning, and problem-solving for the M365 environment. Role & responsibilities M365 administration. Experience with Office Apps (Word, Excel, Outlook, Teams, OneDrive, etc.). Powershell, Strong expertise in Microsoft 365 administration and troubleshooting. Active Directory, Group Policy, and Azure AD. Knowledge of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, etc.) Responsibilities: • Diagnose, troubleshoot, and resolve complex incidents related to Microsoft 365 and Office Apps. • Provide Level 2 technical support for end-users, ensuring minimal downtime. • Participate in delivering Microsoft Teams and related Office 365 services. • Support MS Teams services and address MS Teams-related issues. • Stay updated with changes in Microsoft 365 and its portfolio of services • Implement and maintain in-depth knowledge of Office 365 services, particularly Microsoft Teams, Office apps, and Entra ID management. • Basic understanding of Exchange online and Sharepoint online • Good to have powershell scripting hands-on • Plan service rollouts and feature enhancements for Microsoft Teams. • Lead technology changes on the MS Teams platform and Office 365 connected services. • Provide technical guidance to service desk teams. • Create vendor cases and coordinate with external support. • Escalate unresolved issues to Level 3 support when necessary. • Resolve issues related to license assignments. • Perform root cause analysis and suggest improvements to prevent recurring incidents. • Collaborate with other IT teams to ensure seamless user experience and service continuity. • Share knowledge with teammates. • Document troubleshooting steps, resolutions, and best practices in the knowledge base. • Work on SNOW ticketing system, follow ITIL process, and adhere to SLA. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.

Hiring for SR.International Tec support Process - microsoft 365 5.4 to 8.6 lpa 1 yr tech support experience required one side drop and cab incentives Excellent communication required. B2b client handling role contacts 8851848140 9953312325 Required Candidate profile Good Experience And Knowledge Of technical ,Window troubleshooting , I.P. ADDRESS,LAN,WAN,BROAD BAND Etc. Advance Technical knowledge and experience Excellent English Communication Is Mandatory

Role & responsibilities Provide first-level technical support to end-users on various IT-related issues, including but not limited to Outlook issues, password resets on Active Directory (AD) and Azure AD, and Teams issues. Diagnose and troubleshoot hardware and software problems, ensuring timely resolution to minimize user downtime. Respond to support requests via phone, email, or ticketing systems promptly and professionally. Document all support interactions and solutions in the ticketing system to ensure accurate records and knowledge sharing. Assist with the setup and configuration of new user accounts on Azure AD and M365 platforms. Provide guidance and support for general IT issues, including network connectivity, printer problems, and basic hardware troubleshooting. Preferred candidate profile 2-4 years of experience in a helpdesk or technical support role. Proficiency in resolving issues related to Outlook, password resets on AD and Azure AD, and Teams. Strong knowledge of end-user support systems and general IT support issues. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Expertise on ticketing tools like Zoho, Zendesk, Fresh Service etc. Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving skills and attention to detail. MD-101 and/or MD-102 certification. Knowledge of Azure AD and M365 platforms.

Designation: Technical Support Engineer (IT Service Desk) Location: Ahmedabad/Gandhinagar, Gujarat Experience: 2+ Years Job description: Job Summary Technical support engineer at IT Service Desk provides technical support to internal employees. This role requires an aptitude for working with applications, systems, servers, O365 suites applications to undertake analysis, diagnosis, and resolution of user problems, which may range from straightforward to more complicated technical issues. The role will be focused on modernizing customer experience for our global employee base at Advantmed, focused on enabling self-service and accelerating the productivity needs of our employee base. Responsibilities and Duties 1. Serve as the first point of contact for customers seeking technical assistance / support over the phone, email, chat or remote. 2. Take complete ownership of an end user problem, starting from request submission till resolution. 3. Investigate, diagnose, and solve varied Endpoint software and functionality problems. 4. Address Hardware/Connectivity/OS/VOIP/Email/O365 Applications/Two Factor authentication/VPN and likewise system and business applications related queries of our global customers. 5. Investigate OS level, Application-level or any software/hardware product related issues with logical technical findings and relate it to technical resolution in a step-by-step action for resolution to issues. 6. Ensure ticket documentation, categorization and classification are precise. 7. Ensure compliance and process adherence in all transaction and service delivery. 8. Escalates complex problems to higher level of expertise within organization. 9. Partner with cross-functional IT teams to assist with troubleshooting Major Incidents impacting IT services as needed. 10. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. 11. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. 12. Take ownership and deliver on tasks assigned related various IT projects related to grants, hardware, inventory, new software/application introduction/termination, security software rollout / upgrade, patch management, etc. 13. Manage user onboarding/offboarding IT activities as per defined process. Desired skills & competencies 1. Graduate in any discipline having knowledge of windows desktop O.S. installation and troubleshooting, O365 Applications and licensing, Windows servers OS and various roles understanding, understanding of basic networking, LAN infrastructure, Windows AD Understanding for usage in enterprise environment, Desktop/Laptop/Server Hardware related troubleshooting, Tablets, software applications installations, OS patches management. 2. Good understanding of DNS, DHCP, IP, Wireless, Virtual Private Network, endpoint security, Antivirus products, Encryption products like bit locker, Two factor authentication products, AD User/Group management, Email protocols. 3. Knowledge of customer service principles and practices, ITIL and ITSM concepts. 4. At least 2 years of experience serving global customers in IT Industry. 5. Microsoft/Cisco/RedHat Certifications are added advantage. 6. Excellent English communication skill (both Written & Verbal) 7. Customer-centric 8. Problem Solver 9. Team player

Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer connectivity issues. Understand & manage Domain vs. Workgroup setups based on organizational needs. Handle cable crimping & network cabling tasks to ensure proper connectivity. Manage DHCP settings to dynamically assign IP addresses to devices. 3. Hardware & Virtualization Support: Troubleshoot & differentiate between DDR3, DDR4, and DDR5 memory technologies. Provide technical insights into various types of printers & their configurations. Support HVD (Hosted Virtual Desktop) & VDI (Virtual Desktop Infrastructure) environments. 4. Cloud & Licensing Management: Understand the difference between O365 & M365, assisting in cloud-based collaboration tools. Manage O365 licenses, ensuring compliance & proper allocation of resources. Preferred candidate profile: Written and oral fluency in English. Relieving & Experience Letters of all the previous organizations worked with. Candidate must have completed Degree / Diploma from UGC/AICTE approved University. Notice Period less than 15days Perks and benefits: Cab Facility Meal Vouchers Shift Allowances Bonuses

Receiving, logging and managing calls and emails from users in US Log into ServiceNow Basic Active Directory . Creating user accounts, reset passwords, Office 365, Citrix, Teams, VPN support Required Candidate profile 2-8 years of experience in end user support, via email, voice and remote. Understanding of Office 365 , Citrix, Active Directory, Tanium, SCCM Work in 24*5 ; Work from home night shift.

+ Job Description + Job Title and Overview IT Support Engineer / Sr. IT Support Engineer + Essential Job Functions Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Procient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience Bachelors / Masters Degree (any stream) 2 to 7 years of relevant experience + Compensation and Benets 5 Days working routine

Should have sound experience on O365 mail management ID creation , deletion and modification Distribution list creation Sharepoint Knowledge to create the sites User Support: Handling user inquiries and issues related to Office 365 services. Providing first-level troubleshooting and resolution for common problems. Resetting passwords, managing user accounts, and assigning licenses. Assisting with basic email, calendar, and collaboration issues. Technical Support: Monitoring the health and performance of Office 365 services. Troubleshooting and resolving basic technical issues. Working with other IT teams to escalate complex issues. Knowledge Base: Staying up-to-date with the latest Office 365 features and updates. Contributing to the knowledge base by documenting solutions to common issues. Identify and mitigate risks associated with asset management. Develop and implement risk management plans and procedures. Ensure the security and protection of assets. Immediate joiners preferred

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 to 4 years of experience in Service Desk,International Voice process to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Additionally, we would like to schedule a F2F interview with you on 05th April 2025 . Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

Job Title : IT System Administrator Qualification : BE,BCA or Diploma-E&C/CS, or Equivalent experience will be considered Experience : 3-8 Years of Relevant Work Experience Location : Hi-Tech City, Hyderabad Employment Type : Permanent CTC : 5 - 8 LPA Work Type : Work from Office Shift Type : Rotational Shifts / Night Shifts Walk-in Details : 05th April' 2025 (Saturday) Interview Timing : 10:30 AM - 05:00 PM Roles & Responsibility: Monitoring, Support and Incident Management for corporate computing environment including but not limited to: User Account Administration. System Logs (Windows Event logs, IDS/IPS/ Content Filter, Backup Jobs. Windows Patch management, Vulnerability management. Network Routers, Switches, Security Appliances, and Wireless Access Points. Vulnerability Management, SIEM. VMWare ESXi and VM environment. Windows/Apple/Linux Servers and Desktops. Windows Active Directory Services. AWS and VDI enivronment. Office 365 user administration. Data integrity and backup. IDS/IPS and Content filtering systems. Notification, Escalation, and Management of Information Security Incidents/Events. User management of the Office 365 environment including Office, Exchange, SharePoint. Ensure all IT and Information Security controls are adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives. Support the Global Technology department objectives. Preferred Skills: 3-8 years experience within Enterprise technical support/contact center environment with helpdesk responsibility, Active Directory, Vmware, Cisco / Fortinet network, AWS, azure and Office 365 experience required VMWare, Windows , Linux server and AWS administration experience including user account maintenance, system patches and updates using Change Management controls and Vulnerability assessment. Monitoring and managing Cisco network devices and Windows servers with knowledge of systems monitoring software such as, AWS, Libre, Cisco FirePower, Fortinet ,vSphere and Meraki MDM. CCNA/CCNP/MCSE certifications preferred Strong knowledge of TCP/IP ,Vlan, NAT,VPN,ACL Networking and Troubleshooting. Knowledge of security standards and controls for ISO 27001, PCI-DSS, GDPR and Sarbanes Oxley requirements, and experience working in organizations compliant in these standards. Strong analytical, interpersonal, communication (written and verbal) and organization skills required. Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision. BE,BCA or Diploma-E&C/CS, or Equivalent experience will be considered. Ability to establish and maintain effective working relationships Ability to lift up to 50 lbs. Perks and benefits Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and supportive work environment.

Job Summary: We are seeking a skilled and motivated Desktop Data and Automation Analyst to join our team. Reporting to the O365 Desktop Engineering Manager, you will be responsible for leveraging your expertise in KQL queries, PowerShell scripting, automation, and data analysis to drive insights and automation solutions within the desktop space. Your primary focus will be on optimizing desktop operations, enhancing security, and leveraging data-driven approaches to improve efficiency and user experience. Responsibilities: Utilize KQL queries to analyze desktop-related log data, including O365 and Intune logs, to identify patterns, trends, and anomalies, providing actionable insights for improved desktop management. Develop and maintain PowerShell scripts to automate desktop-related tasks and workflows, including provisioning, configuration, and troubleshooting, with a focus on enhancing efficiency and user productivity. Collaborate closely with the O365 Desktop Engineering Manager and cross-functional teams to identify automation opportunities and develop solutions to streamline desktop management processes. Leverage data analysis techniques to monitor and evaluate desktop performance, security compliance, and user behavior, providing recommendations for optimizations and proactive actions. Design and create reports, dashboards, and visualizations using Power BI or similar tools to effectively communicate desktop-related metrics, trends, and insights to stakeholders. Collaborate with the O365 and Intune teams to ensure desktop solutions align with overall infrastructure requirements, security standards, and compliance regulations. Stay up-to-date with industry trends, best practices, and emerging technologies in the desktop management space, identifying opportunities for improvement and innovation. Participate in desktop-related projects, providingexpertise and guidance on data analysis, automation, and optimization strategies. Work closely with desktop support teams to troubleshoot complex issues, identify root causes, and develop automated solutions to enhance the support and maintenance processes. Document processes, procedures, and best practices related to desktop data analysis and automation, ensuring knowledge transfer and efficient collaboration within the team. Qualifications: Bachelor's degree in computer science, information technology, or a related field. 8-10 years of relevant job experience Relevant certifications in data analysis, PowerShell scripting, or desktop management (such as Microsoft 365 Certified: Modern Desktop Administrator Associate) are a plus. Strong experience in utilizing KQL queries to analyze log data, particularly in the desktop management space, using tools like Azure Monitor or similar log analytics platforms. Proficiency in PowerShell scripting for desktop automation, including familiarity with Graph API and desktop management-related modules. Solid understanding of desktop management concepts and technologies, including O365, Intune, group policies, software deployment, and patch management. Experience with MDM and MAM concepts. Experience creating reports, dashboards, and visualizations using Power BI or similar business intelligence tools to effectively communicate data insights. Knowledge of desktop security principles, including compliance standards and best practices. Knowledge of Azure identity and security services Strong analytical and problem-solving skills, with the ability to analyze complex desktop-related data and derive meaningful insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Proactive mindset with a strong sense of ownership and the ability to work independently to drive initiatives forward. Attention to detail and a commitment to delivering high-quality results within agreed timelines.

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution. Skills : - O365, On Prem, Teams, Exchange Online, SharePoint, O365 Admin, Office365 Cloud Services, Technical Support, Project Support, Solution Architecture, Microsoft Office365, Exchange Online, SharePoint Online, Microsoft Teams, Security & Compliance, Tier 3 Operations, Tier 1 & Tier 2 Support, Issue Troubleshooting, SLA Management, Ticket Tracking, Cross-Functional Issue Resolution, Governance Strategy, Business Process Execution, Cloud Solutions, Office365 Workloads, Advanced Issue Resolution, IT Support, Cloud Governance.

Key Responsibilities: Provide first-level support for hardware, software, and network issues. Install, configure, and troubleshoot desktops, laptops, printers, and peripherals. Assist users with OS, application, and email-related issues. Handle basic network troubleshooting (LAN, Wi-Fi, VPN). Maintain IT asset inventory and documentation. Escalate complex issues to L2/L3 teams as needed. Required Skills: Knowledge of Windows OS, MS Office, and basic networking. Familiarity with ticketing systems and remote support tools. Good communication and problem-solving skills. Ability to work in shifts (if required). Educational Qualification/Experience B.tech/BE, Technically certified (preferred) 2-4 Years Installation & Troubleshooting: Antivirus, MS office, Mailing clients and other software Hardware, Desktop & Laptops Network Printer & Scanner Operating System Windows, MAC, Windows Server (Optional) Patch management for desktops, laptops Troubleshooting all network and application issues Desired Candidate Profile Should be self-motivated and a self-starter. Should be able to thrive in a performance-driven environment. Effective communicator with different types of audiences: internal team, vendors and terminal staff Thanks!

Any Graduate or Undergraduate Freshers and Experienced both ( Active Directory and O365 ) experience can apply Strong Knowledge of DNS , DHCP , AD , O365 , OS , Server Excellent English Communication skills are mandatory Night shifts only ( no rotational shifts ) Work from office 05 working days Work location - Aundh , Pune Package - Up to 8 LPA *Need immediate joiners only* Kindly call or WA on 7020744820 - Rashmi M We have a batch on 28th March and April first week We Do Not Take Any Charges

The Role As a System Administrator at Kyndryl, youll solve complex problems and identify potential future issues across the spectrum of platforms and services. Youll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. Theres never a typical day as a System Administrator at Kyndryl, because no two projects are alike. Youll be managing systems data for clients and providing day-to-day solutions and security compliance. Youll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Youll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But youll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Responsibilities Manage and monitor Office365 health and services. Troubleshoot mail flow and resolve issues with user access to cloud services. Handling OWA, ActiveSync related issues Maintain on-boarding and off-boarding processes Assign Office365 licenses, set permissions, troubleshoot issues Assist with administering MS Teams Assist with administering SharePoint Online Manage Intune (deployment, configuration profile & compliance profile, monitoring) Manage different exchange versions of Office365 Good understanding on Active Directory (On-Prem) and AZURE as well. Manage Office 365 services in hybrid infrastructure Knowledge on On-Prem to cloud migration Supporting OneDrive issues Provide day to day on-call administration support in a O365 environment along with supporting assigned systems and installing applications. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you wont find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 3-4 years of experience in Office 365 PowerShell scripting Working knowledge of Office365 Teams Working knowledge of Office365 Security and Compliance Centre Working knowledge of SPAM and threat prevention solutions Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, SharePoint Online, Outlook etc.) Troubleshooting, Solving and following up of Level 1 and 2 incidents Endpoints management through Intune or other Mobile Device Management solution Operational Security, Maintenance and Governance Troubleshoot various Office 365 issues including connectivity and mobility Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings Expert in Windows Active Directory, Office365, and PowerShell. Knowledge on On-Prem to cloud migration Experience with Power shell commands, DAG and clusters Ability to fix with logs and event viewer Validated knowledge in managing DAG replication network and resolve Exchange server database Preferred Technical and Professional Experience Bachelor's degree in IT/Computer Operations preferred; or equivalent from college or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience. Must have industry certifications (or years of experience) Experience administering O365 Exchange Online, Teams, OneDrive, CA Policies, MFA, Azure Active Directory and SharePoint environment