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2.0 - 4.0 years

4 - 5 Lacs

Coimbatore

Work from Office

About the Role: We are seeking a Senior Support Engineer with over 5 years of experience in providing technical support and administration for Microsoft Office 365 environments. The ideal candidate will handle escalated issues, perform advanced troubleshooting, assist with migrations, and contribute to the continuous improvement of our O365 support processes. Key Responsibilities: Provide advanced Tier 2/3 support for Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD. Troubleshoot complex issues related to email flow, mailbox management, authentication, and O365 applications. Manage user provisioning, licensing, security groups, and permissions in Microsoft 365 Admin Center. Assist with migrations from on-premise Exchange or other mail platforms to Office 365. Support and maintain hybrid Exchange environments if applicable. Implement and manage security and compliance configurations, including MFA, conditional access, and DLP policies. Document procedures, configurations, and knowledge articles for recurring issues. Work closely with clients and internal teams to ensure timely resolution of support requests. Provide training and guidance to junior support staff on O365 troubleshooting and best practices. Participate in the on-call rotation and after-hours support as needed.

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1.0 - 5.0 years

2 - 4 Lacs

Pune

Work from Office

Exp-Min 1 Year in Service Desk | Ticketing Tools Voice-International Excellent Communication Any Grad CTC:Up to 4 LPA Fixed + Allowances + Incentives Location: Pune Both way cab Immediate Joiners ONLY Shifts: 24/7 (US Shifts) 7023955677 (HR Kajal)

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10.0 - 15.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Role & responsibilities • ITSM experience Technology • End point management • O365 • Networking Protocol • Linux/Window/Cloud technologies • Access Point Management, • Threat Assessment Perform Report • Analytics of day-to-day Operations and manage team. • Good to have Windows Licensing, Billing Management • Asset Management • vendor Management Preferred candidate profile

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10.0 - 12.0 years

10 - 11 Lacs

Bengaluru

Remote

8 to 12 or more years of experience in Architecture and Designing solutions, Migrating on-prem Exchange to O365/Exchange Online. Experience working in a Transitional multi-supplier environment within a large-scale organization. Experience in leading significant technical solution design and development, leveraging existing tool suites, and proposing best-of-breed solutions. Must have strong hands-on experience working on Exchange Online Experience implementing M365 DLP, Cloud App Security, Defender, and Conditional Access Tools Experience like Bittitan, Quest, Avepoint. To maintain Exchange Hybrid Co-Existence in a multi-Active Directory Forest/Exchange Org Topology To maintain Data Sovereignty compliance (GDPR) when Multi-Geo must have to be used Migrations from Lotus Notes & GroupWise, along with InterOrg (Exchange to Exchange) and GSuite/O365 Tenant to Tenant Migrations Migrations from SharePoint on-premises, Gsuite, and other CMS tools to SharePoint Online and OneDrive for Business Role & responsibilities Preferred candidate profile

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5.0 - 10.0 years

10 - 16 Lacs

Noida

Work from Office

We are hiring for End User Services Lead Exp- Min 5 Years in IT Support with at least 2 years in a leadership or supervisory role. Excellent Comm Skills Salary - Upto 16 LPA Job Location - Noida Call at 7042417170 Required Candidate profile Experience with cloud-based technologies and enterprise-level IT environments.

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4.0 - 8.0 years

7 - 9 Lacs

Hyderabad

Work from Office

Role - Team Lead | Service Desk Should need to have Team Lead designation on Papers Exp - Min of 4 Yrs Skills - Microsoft Application Support | Windows Support | Technical Support Loc - Hyderabad 9116324602 | teena.ghrs@gmail.com

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Min 1-2 Yr Exp-Technical Support International Voice Must Have - Troublshooting Exp On Windows OS, Microsoft Office 365 Any Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners only Location - Hyderabad 9257669383 - Harsha Required Candidate profile Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Perks and benefits Allowances work based Incentives Both way cab's

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4.0 - 9.0 years

4 - 9 Lacs

Mumbai

Hybrid

Key points to be taken care of:- The candidate must be experienced working with US and UK clients SharePoint online, SharePoint solutions, SharePoint (on-prem to cloud solution) Experience with Azure AD Experience with O365. Excellent communication.

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7.0 - 12.0 years

0 - 2 Lacs

Gurugram

Work from Office

Key Skillsets Required: • Windows Operating systems support. • L3 level experience in Windows Operating systems support. • Good Experience in Terminal servers (Admin mode) & Windows Clustering. • Basic knowledge on Storage, Networking, Firewall and backup Applications/devices. • Experience in VMware components. • Performance and/or network trace analysis for Servers. • Working knowledge in Scripting and Automation. • Problem solving Capability in IBM, HP and Dell Hardware. • Problem determination and resolution within SLA's. • Should be able to Perform Root Cause Analysis for the incidents. • Should be able to do Capacity Planning. • Handle L2/L3 technical escalations. • Ability to acquire new skills & keep them updated. • Work with Local & Global Teams. • Ability to quickly analyze & diagnose technical problems. • Independently generates solutions based on analytical, technical skills and business knowledge. • Mentor and train other team members. • Willing to Work on Shifts based on the projects need. • Microsoft and other technical/industry certifications desirable. • Proactive and clear communication skills. • Quality and Process Knowledge.

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2.0 - 7.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Hi , Hope all doing well!! Here I am sharing Job opportunity for System Administrator role with 2+years of experience and who can join immediate .So If any one interested please share cvs at Pravallika.chitikela@pisquaretech.com. JD: For the IT role, please focus on: System administration concepts like Active Directory, DNS, and basic networking Common IT support scenarios (e.g., machine not pinging, application installation issues) Windows Server basics O365 administration Were looking for someone with foundational IT support skills along with Windows Server and O365 knowledge. Regards Pravallika

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4.0 - 7.0 years

6 - 10 Lacs

Hyderabad

Work from Office

We are looking for a skilled IT Network/System Administrator to oversee and provide support for our Microsoft 365 and Azure environments. The ideal candidate should possess hands-on expertise in M365, Azure AD, Intune, Microsoft Purview, Windows Server platforms, and a robust comprehension of networking and IT security protocols. Key Responsibilities: - Manage and support Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive) - Administer Azure Active Directory, MFA, Conditional Access - Configure and uphold Microsoft Intune for device and app management - Enforce compliance and data governance policies through Microsoft Purview - Troubleshoot and maintain Windows Server (2016/2019/2022) and Windows 10/11 - Monitor system health and address IT infrastructure issues - Provide support for LAN/WAN, VPN, DNS, DHCP, and firewall configurations - Oversee CCTV and video conferencing tools (MS Teams etc) Requirements: - B.Sc/B.E./B.Tech in Computer Science/IT or a related field - Minimum of 4 years of relevant IT systems and network administration experience - Experience on MS Exchange, MS SharePoint and MS teams Administration - Advanced knowledge of PC/laptop, Servers, Network Devices hardware. - Advanced Active Directory administration skill. - Knowledge about various licenses of O365 such as M365 E3, O365 E3 - Experience with patching and vulnerability management Preferred certifications: - Microsoft Certified: Azure Administrator, Security & Compliance Fundamentals - CCNA / CompTIA network + - Strong analytical, communication, and troubleshooting abilities

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5.0 - 10.0 years

5 - 14 Lacs

Chennai

Work from Office

Provide technical support for internal employees Educate end-users on how to get the most out of their technology Use system monitoring tools for potential performance issues. Perform device provisioning, desktop imaging, and software installation.

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8.0 - 10.0 years

15 - 25 Lacs

Bengaluru

Hybrid

*Job Summary:* We are looking for a Senior M365, Exchange & Teams Administrator to manage, support, and optimize our Microsoft 365 collaboration, messaging, and communication platforms. With a focus on Exchange Online and Microsoft Teams, the ideal candidate will have 8-10 years of experience in enterprise messaging environments, proficient in managing cloud-based solutions, security, and cross-platform integration. This role is critical to ensuring seamless communication, collaboration, and compliance across the organization. *Key Responsibilities:* • *Exchange Online & Messaging Administration:* o Administer and maintain Exchange Online in Microsoft 365 services, ensuring high availability, performance, and security for email services across the organization. o Manage IIS SMTP Relay Server with IP whitelisting. o Troubleshoot and resolve mail flow issues, message routing, and delivery problems in Exchange Online and Microsoft 365 environments. o Configure and manage Exchange Online Protection (EOP) for spam filtering, anti-malware, and security controls. o Implement and monitor email security protocols (e.g., DKIM, DMARC, SPF, TLS) to ensure safe, encrypted communication. • *Microsoft Teams Administration:* o Administer and optimize Microsoft Teams, ensuring full integration with Exchange Online, SharePoint, OneDrive, and other Microsoft 365 services. o Configure Teams policies, meeting and calling features, and ensure seamless communication across endpoints (PC, mobile, Teams Rooms). o Oversee Teams Direct Routing, Teams Calling Plans, and integration with third-party telephony systems. o Troubleshoot Teams issues, including voice, video, and chat problems, and assist users with Teams-related inquiries. o Work with security and compliance teams to enforce Teams governance, data retention, and archiving policies. • *Microsoft 365 Integration & Governance:* o Lead M365 integrations between Exchange, Teams, OneDrive, SharePoint, and other Microsoft 365 applications. o Collaborate with internal stakeholders to understand business needs and customize M365, Exchange, and Teams configurations to optimize workflows and user experience. • *Security & Compliance:* o Ensure organizational messaging and collaboration platforms comply with security policies, data loss prevention (DLP), retention, and legal compliance (e.g., eDiscovery, litigation hold). o Work with security teams to implement advanced authentication policies, conditional access, and multi-factor authentication (MFA) for M365, Exchange, and Teams access. • *Automation & Scripting:* o Leverage PowerShell and Microsoft Graph API to automate administrative tasks and reporting for M365, Exchange, and Teams environments. •{*}User & Support:{*} o Provide tier-2/tier-3 support for Exchange and Teams-related incidents, troubleshooting complex issues with messaging, mail flow, and collaboration services. o Mentor and guide junior administrators and assist with training and onboarding staff on Microsoft 365 tools, Teams features, and best practices. o Ensure regular communication with users to improve adoption, troubleshoot problems, and provide technical guidance. *Required Skills and Qualifications:* *Experience:* o 8-10 years of experience with Exchange Online administration. o 8+ years of experience with Microsoft Teams administration, configuration, and support. o Strong experience in Microsoft 365 tenant management, including Exchange Online, Teams, OneDrive, and SharePoint integration. o Basic Windows Server administration experience is preferred. *Technical Skills:* o Strong knowledge of email security protocols (DKIM, DMARC, SPF, TLS), Exchange Online Protection (EOP) and Microsoft Purview Message Encryption." o Strong in PowerShell scripting for Exchange, Teams, and M365 automation and reporting. o Experience with Teams Direct Routing, Teams Calling Plans, and telephony integrations. o Familiarity with Microsoft 365 Security & Compliance Center and Data Loss Prevention (DLP). o Hands-on experience with M365 Admin Center, Exchange Admin Center (EAC), and Teams Admin Center. *Nice to have skills* • Develop and implement governance frameworks for Microsoft 365, ensuring compliance, security, and best practices across all platforms. • Develop custom scripts for bulk management, reporting, and user lifecycle management. • Advanced knowledge of the O365 Microsoft platform components.

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

International Voice Process Provide technical support and troubleshoot through calls and remote access 5 days working Rotational shifts Salary up to 6LPA Need 1 year experience in Technical process Contact- Ishita - 9529411055 Pragati- 9696837450

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1.0 - 5.0 years

3 - 4 Lacs

Pune, Bengaluru

Work from Office

International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450

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1.0 - 3.0 years

2 - 4 Lacs

Pune

Work from Office

Position: Technical Support Associate – Voice Location: Pune (On-site) 1+ years of experience in core technical support 5 days a week (2 rotational week offs) Rotational shifts Transportation provided Immediate joiners preferred Contact: 9209738090

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4.0 - 9.0 years

2 - 7 Lacs

Mumbai

Hybrid

Key points to be taken care of:- The candidate must be experienced working with US\UK clients SharePoint online, SharePoint solutions, SharePoint (on-prem to cloud solution) Experience with Azure AD Experience with O365. Excellent communication.

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1.0 - 4.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Role- Technical process associate Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

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5.0 - 10.0 years

5 - 7 Lacs

Chennai

Work from Office

Job Title: Sr System Engineer Experience Required: 5 + Years Location: [Chennai] Employment Type: [Full-Time] Required Position: Total - (2 in Chennai) Roles & Responsibilities Virtualizations like VMware, Hyper-V, Implementation, and management task Windows, Azure, AWS, and office 365 configuration and trouble shooting Server backup solutions like Symantec or Arcserve or Veeam or any other similar back up implementation and maintenance. Windows server infrastructure handling, more specific to windows ad, exchange, DNS implementation and troubleshooting, and print servers. Extensive experience in design, maintenance, and support of a Microsoft ad / exchange infrastructure including performance, capacity, and recovery technologies. Strong analytical skills, ability to diagnose the interoperability of a diverse set of technologies such as exchange, active directory. Strong system analysis, architecture, design, and administration skills Strong knowledge of ITIL practices, configuration, change and release management. Strong infrastructure management background, capacity planning, performance management and security Knowledge on basic firewall/router function and trouble shooting System Firmware Management for Infra Services - VCenter, ESXi Hosts In-depth knowledge and work experience on all aspects of business continuity and disaster recovery utilizing state of the art LAN and WAN techniques In-depth knowledge and work experience of windows server 2019 and above, Linux system and ESX In-depth knowledge and work experience of Patching Schedule, Patching Records, Patching Follow Up - VA Scan. Other responsibilities include: Backup review. Bi-Weekly user access review Hardware validity & management Basic Security Settings review - CIS Standards Basic Health check User Management review AD + DNS Management (AD User Accounts + GPO + CNAME records) Infra Application Management (after go-live) - VCenter, CyberArk, Veeam, WSUS, TrendMicro (Symantec replacement), MSSP issues and license renewal Various Router SMS Gateway Management - Contact List, Services Education: Bachelors degree in computer science, Information Technology, or a related field.

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4.0 - 8.0 years

7 - 9 Lacs

Hyderabad

Work from Office

JD: Windows and Office 365 Level 3: Microsoft's Windows operating system and Office 365 suite, include troubleshooting complex issues. The role typically includes managing the Active Directory and O365, ensuring security compliance, and collaborating with other IT teams. Key Responsibilities: Windows Server Administration: Install, configure, and maintain Windows Server operating systems, including Active Directory, DNS, DHCP, and GPOs. Office 365 Management: Administer and manage Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Security: Implement and enforce security measures, including multi-factor authentication, data loss prevention policies, and security best practices. Troubleshooting: Provide advanced troubleshooting for complex issues related to Windows and Office 365 environments, including Active Directory, DNS, and Exchange Online. Licensing Management: Manage and optimize Office 365 licensing Hybrid Environments: Manage and maintain hybrid environments, bridging on-premises Exchange servers with Exchange Online. Migration and Integration: Perform migrations from on-premises to Microsoft 365, including Exchange Online, SharePoint, and OneDrive migrations. Automation: Develop and utilize PowerShell scripts for automation, monitoring, and troubleshooting. Collaboration: Collaborate with cross-functional teams to ensure seamless integration of IT services. Documentation: Maintain detailed documentation of procedures and best practices. Incident Management: Provide advanced troubleshooting for complex issues related to M365 and ensure minimal downtime. Performance Monitoring: Monitor and optimize system performance. Training and Mentoring: Mentor other resources and provide training on Windows and Office 365 technologies. Candidates matching above requirements can share your CVs at sandhya.dhand@kfintech.com

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4.0 - 9.0 years

6 - 10 Lacs

Thane, Mumbai (All Areas)

Work from Office

Role & responsibilities Monitor support tickets from start to closure Must be able to work flexible shifts to support the local users and interface with US based management and peers. Assist other support team members in the US and CA as required. Support other operations, infrastructure and security/compliance projects as required Communicate issues and concepts with US based management and peers Escalate all IT issues to management in a timely manner Demonstrate professionalism and patience while working with end users and management Document operational procedures and process as required Evaluate and respond to situations that may occur causing major issues Provide support for Active Directory services, Intune, O365 Preferred candidate profile Minimum of 4 years of Help Desk[CD1] support required Associates degree in IT or equivalent certifications Heavily focused experience with Microsoft 365 products including Windows 11, Microsoft 365 applications, SharePoint Online, and Teams. Excellent working knowledge of end user technology including PCs, peripherals, printers, mobile devices, etc. Strong knowledge with multi-factor authentication, email content filtering, and endpoint security controls. A good understanding of network concepts to be able to troubleshoot network connectivity issues. Ability to clearly communicate technical concepts and details to individuals at all levels of the organization in both simple and complex depending on the audience. Ability to multitask & prioritize workload Experience creating end user technical documentation using Word and Visio Must have a continuous improvement mindset Must be highly motivated, able to work with minimal supervision, and adapt to changes as needed Must possess a high level of attention to detail Must possess critical thinking and learning skills Must possess excellent spoken English Preferred Qualifications Work in the Travel Management industry is a plus Travel agency applications experience a plus (Sabre / Smart Point) Ability to serve as the subject matter representative for the entire 0365 suite of services Solid troubleshooting capabilities Experience working in a global team environment This is not an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

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7.0 - 11.0 years

10 - 14 Lacs

Gurugram

Hybrid

We are looking for experienced Asst Manager / Manager IT Infrastructure to supp our Microsoft-based infrastructure.This role demands a strong focus operations,covering Microsoft 365, Azure, SharePoint, and Active Directory, both cloud & on-premises

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6.0 - 11.0 years

10 - 14 Lacs

Gurugram

Hybrid

Minimum experience of 6 years in managing Microsoft O365 Platform, SharePoint Online Administration & Azure Cloud. Act as the internal focal point for M365/Azure technologies, working with internal resources to facilitate cloud adoption. Perform day-to-day management and administration for Exchange Online system within an Office 365 hybrid/cloud environment. Experience working with an on-prem environment that is synced to the cloud. Enterprise active directory/domain controller set up, configuration and troubleshooting experience, Active Directory system State Backups/Recovery. Expert Knowledge of Microsoft Windows 2016/2019 Administration: Install, Configure & manage. Experience in Migrating Users, Groups, Workstations and Application window Servers from Source Domain to Target Administration of user Accounts, Groups, Resources, Security, Backup strategies in window Servers 2016/2019 Expert Knowledge of Microsoft Windows Active Directory (Forests, Domains, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, implementation of Group Policy, domain consolidation) Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure Experience as a Server Administrator or similar role for Windows & HyperV, Monitoring of VM`s. Configuration of servers, operating systems administration, CIS hardening, firewall including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated Change Management, Incident management, Schedule and manage regular backups Testing, regularly update firmware to protect against vulnerabilities. Solid understanding of ITIL framework & best practices Knowledge of exchange PowerShell & Nessus vulnerability assessment tool. Worked on monitoring tool. Knowledge of Email gateway\antispam. Perform troubleshooting, root cause analysis, and performance benchmarking. Generate and distribute monthly statistical reporting. Provide support for issues ranging from single-user issues to system-wide problems.

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1.0 - 3.0 years

2 - 3 Lacs

Bhuj

Work from Office

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and supportive work environment.

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1.0 - 5.0 years

3 - 4 Lacs

Pune

Work from Office

International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450

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