63 O365 Admin Jobs - Page 3

Provide tech support and troubleshoot hardware/software issues. Set up and maintain systems, including OS, Office, and O365. Support new user onboarding (email, printers, apps). Handle basic Mac and Windows troubleshooting.

Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649

Min. 1 yr tech exp. windows & 0365 Microsoft exchange | Excellent communication virtual interview DNS,DHCP,AD PUNE,GURGAON 24x7 shifts, WFO, 7-8LPA Immediate joiners/10-15 days NP only Call Deepanshi: 8920254429

Should have sound experience on O365 mail management ID creation , deletion and modification Distribution list creation Sharepoint Knowledge to create the sites User Support: Handling user inquiries and issues related to Office 365 services. Providing first-level troubleshooting and resolution for common problems. Resetting passwords, managing user accounts, and assigning licenses. Assisting with basic email, calendar, and collaboration issues. Technical Support: Monitoring the health and performance of Office 365 services. Troubleshooting and resolving basic technical issues. Working with other IT teams to escalate complex issues. Knowledge Base: Staying up-to-date with the latest Office 365 features and updates. Contributing to the knowledge base by documenting solutions to common issues. Identify and mitigate risks associated with asset management. Develop and implement risk management plans and procedures. Ensure the security and protection of assets. Immediate joiners preferred

International Voice Process Provide technical support and troubleshoot through calls and remote access 5 days working cab facility Rotational shifts Salary up to 6LPA + allowances Need 1 year experience in Technical voice process Contact - 7357804296

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution. Skills : - O365, On Prem, Teams, Exchange Online, SharePoint, O365 Admin, Office365 Cloud Services, Technical Support, Project Support, Solution Architecture, Microsoft Office365, Exchange Online, SharePoint Online, Microsoft Teams, Security & Compliance, Tier 3 Operations, Tier 1 & Tier 2 Support, Issue Troubleshooting, SLA Management, Ticket Tracking, Cross-Functional Issue Resolution, Governance Strategy, Business Process Execution, Cloud Solutions, Office365 Workloads, Advanced Issue Resolution, IT Support, Cloud Governance.

Job Title: L3 Support System Administrator Location: Mumbai, Thane, India Job Type: Full-Time Shift: 24x7 Operations Support Department: NOC, SOC, and Help Desk Job Summary: We are seeking a skilled L3 Support System Administrator with expertise in 24x7 NOC, SOC, and Help Desk operations to provide advanced support and troubleshooting across multiple client environments. The ideal candidate will have extensive experience in maintaining, configuring, troubleshooting, and monitoring infrastructure across Windows and Linux platforms . Strong skills in O365, Azure administration , as well as advanced incident management and troubleshooting, are essential. This role requires a proactive, highly technical individual with a focus on operational excellence, ensuring uptime, and executing maintenance and project plans efficiently. Key Responsibilities: Advanced Technical Support & Troubleshooting: Provide L3 support for complex incidents and problems, primarily involving Windows and Linux systems . Troubleshoot and resolve escalated technical issues for client environments across servers, networks, applications , and cloud services (O365, Azure). Work closely with the NOC, SOC , and Help Desk teams to ensure all incidents are handled efficiently, meeting SLAs and resolving high-priority issues. Perform detailed diagnostics, system checks, and root cause analysis to ensure the resolution of complex issues. Infrastructure Maintenance & Configuration: Manage and configure Windows and Linux servers, networks, storage, and cloud infrastructure (O365, Azure) to maintain high availability and optimal performance. Apply patches, updates, and security fixes to systems and applications, ensuring compliance with security policies and industry best practices. Perform system backups , disaster recovery , and data protection tasks , ensuring client data integrity and uptime. Regularly monitor infrastructure performance using monitoring tools to identify potential issues and proactively address them. O365 & Azure Administration: Manage and support O365 and Azure environments, including user provisioning, access management, and troubleshooting. Configure, maintain, and troubleshoot O365 applications (Exchange, Teams, SharePoint, etc.) and Azure services (VMs, AD, networking, etc.). Collaborate with clients to implement and maintain cloud solutions and provide guidance on best practices for O365 and Azure usage. Incident & Ticket Management: Use a ticketing system (e.g., ServiceNow, Jira, ConnectWise) to log, prioritize, and track incidents, ensuring prompt resolution and documentation of all steps taken. Take ownership of complex tickets, escalate when necessary, and ensure clear communication with clients regarding resolution progress. Maintain accurate and comprehensive documentation of all incidents, fixes, configurations, and updates. Client Environment Management & Maintenance: Manage client environments proactively to minimize downtime and ensure operational continuity. Assist in systems upgrades, migrations, and projects , including the rollout of new applications or infrastructure changes. Collaborate with internal teams and clients to ensure that maintenance schedules are met and that updates and changes are carried out with minimal impact on operations. Operational Excellence & Process Improvement: Identify and implement improvements to operational processes, workflows , and incident management procedures to enhance support efficiency and service delivery. Contribute to the development of knowledge base articles , internal documentation, and training materials. Stay updated with industry trends, new technologies , and best practices to provide cutting-edge solutions and improve client satisfaction. Qualifications & Skills: 5+ years of experience in an L3 System Administrator role, supporting Windows, Linux, O365 , and Azure environments . Expertise in network administration , server management , troubleshooting , and system monitoring across multiple client sites. Advanced experience with O365 and Azure management , including administration, troubleshooting, and configuration. Proficient in remote troubleshooting and resolution, including use of remote management and monitoring tools. Strong understanding of incident management , ticketing systems, and SLA adherence. Excellent problem-solving and analytical skills , with a strong ability to diagnose and resolve complex technical issues. Solid scripting and automation skills (e.g., PowerShell, Bash) for system management and incident resolution. Strong documentation skills, with the ability to write clear, concise, and accurate technical reports and knowledge articles. Excellent communication skills with the ability to interact with clients, understand requirements, and provide technical support in a user-friendly manner. Preferred Certifications: Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Security, Compliance, and Identity Fundamentals Linux Professional Institute Certification (LPIC-1 or LPIC-2) CompTIA Network+ , Security+ , or other relevant IT certifications. ITIL Foundation or higher. Why Join Us? Work in a dynamic, fast-paced environment supporting mission-critical client systems and infrastructure. Collaborate with a highly skilled team to provide exceptional service and solutions to a diverse set of clients. Competitive salary, benefits, and opportunities for career growth and development .

We are seeking for a highly motivated FMS Engineer to join our team Designation-FMS Engineer Degree-Bachelor's Location-Andheri Key Responsibilities:- Computer Hardware Maintenance Windows & MAC OS Installation, troubleshooting, configuration End User Windows & MAC patches VIP User Support Antivirus Installation in Client Machine and troubleshooting Microsoft Outlook & Office 365 configuration & troubleshooting One Drive Configuration VC Configuration & Teams Meeting/ Zoom etc troubleshooting Handling and Managing Ticketing Tool. Projector Installation Coordinate with OEM & Vendors for Parts & Engineers Any Mail configuration & Troubleshooting example Gmail etc

Key Responsibilities Architect, deploy, and manage enterprise-level Wintel, VMware, Exchange/O365, and MS Azure infrastructure environments. Design and implement high-availability solutions to ensure optimal performance and reliability of critical systems and services. Expertise in Wintel server administration, including Windows Server, Active Directory, Group Policy, and DNS, DHCP, RDS and other roles and features. Proficiency in virtualization technologies, with experience in deploying and managing VMware vSphere environments. Strong understanding of Exchange/O365 administration, including Exchange Online, Exchange Server, and related services. Extensive experience with Microsoft Azure cloud services, including Azure Virtual Machines, Azure Active Directory, and Azure Networking. Develop and maintain automated deployment and configuration management processes using tools like PowerShell, Ansible, or Terraform. Lead the resolution of escalated technical issues, conducting root cause analysis and implementing corrective actions to prevent recurrence. Collaborate with security and compliance teams to implement and enforce robust security controls and ensure compliance with regulatory requirements. Drive continuous improvement initiatives to enhance infrastructure scalability, efficiency, and cost-effectiveness. Implement and maintain monitoring, alerting, and reporting solutions to proactively identify and address potential issues. Provide leadership and guidance to a team of infrastructure engineers, fostering a culture of collaboration, innovation, and continuous learning. Conduct performance evaluations, set clear objectives, and provide regular feedback to team members to support their professional growth and development. Qualifications Bachelor's degree in computer science, Information Technology, or related field. Minimum of 12+ Years of hands-on experience in designing, implementing, and managing enterprise-level infrastructure environments. Experience with audit and compliance procedures Required Soft Skills Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

Job Title: Microsoft 365 Administrator Key Responsibilities: Microsoft 365 (M365) Administrator manages and maintains Microsoft 365 applications and services, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring user access, security, and compliance. He/She will be responsible for managing, configuring, and maintaining our organization's Office/Microsoft 365 environment, ensuring optimal performance, security, and reliability. The role focuses on managing hybrid architecture, cloud infrastructure (Azure), and security aspects of Office 365/Microsoft 365.\ Job Description: Manage and maintain Office 365/Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and support Office 365 and MS Exchange policies. Configure and administer Azure Active Directory, user accounts, licenses, and security settings. Monitor system performance, troubleshoot issues, and ensure optimal functionality and reliability. Configure and maintain security policies, including data loss prevention (DLP) and multi-factor authentication (MFA). Monitor service health, troubleshoot issues, and implement solutions to ensure high availability and performance. Ensure compliance with organizational policies, security standards, and industry best practices. Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions. Stay updated with the latest Office 365 features, trends, and best practices, recommending improvements proactively. Manage and troubleshoot issues with Entra connect sync and password sync. Automate regular activities using scripts. Provide cross-domain O365 user access and application access experience. Manage Exchange hybrid mail flow and setup, SMTP relay, certificate concepts, etc. Administer Intune for Windows, Mac, and Linux. Additional Responsibilities: Bachelor's or master's degree in computer science, Information Technology, or a related field. 8+ years of experience as an Office 365 Administrator or similar role. Strong understanding of Exchange Server 2010/13/16/2019 and Office 365 administration. Proficiency in PowerShell scripting for automation and management tasks. Experience with Azure cloud infrastructure and security configurations. Familiarity with email antivirus, antispam, backup, and compliance products. Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions. 4-6 years of experience in a cross-functional role, preferably in the O365 domain. Experience with Azure AD and AWS would be an added advantage. Excellent critical thinking, problem-solving, communication, and interpersonal skills. Ability to provide team leadership and resource allocation, balancing competing demands and contention for resources while maintaining customer satisfaction. Team player with strong analytical skills, attention to detail, and ability to work under tight schedules. Flexible to travel on a need basis.

Looking for Sr. IT Admin, Windows Server, O365, IT Infra, Network, Cyber Security, IT Assets Management and Desktop Engineering, IT control policies, processes and procedures, with Service oriented, flexible, and proactive approach

Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical SME on floor for ticket resolution. Create internal and end users KB Articles. Conduct technical awareness and troubleshooting trainings for existing staff. Create SOP on recurring issues to capture troubleshooting steps. Vendor management for product related deployment, upgrade, and escalation management. Ensure ticket documentation, categorization and classification are precise. Ensure compliance and process adherence in all transaction and service delivery. Partner with cross-functional teams to assist with troubleshooting Major Incidents impacting IT services as needed. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. Take ownership and deliver on tasks assigned related various IT projects. Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k). Desired skills & competencies Bachelor's degree in computer science, Information Technology, or related field. Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365. Sound knowledge of Endpoint security, DLP Products, WDS, SCCM. Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile. Microsoft/O365/Azure Certification. Networking, security certification is an added advantage. Drive, self-motivation, and ability to work under own initiative. Proactive and creative, Attention to detail, Excellent research skills. Excellent English communication skill (both Written & Verbal).

Job Title: Office 365 Administrator (Job Code: JD2208357) Location: Bangalore (Brookfield & JP Nagar) Job Type: Full-time, Permanent Experience: 2+ years Number of Openings: 1 Job Summary: We are seeking a skilled and experienced Office 365 Administrator to join our team. The ideal candidate will have hands-on expertise in managing Office 365 environments, including user identity management, security configurations, and license administration. The candidate must be adept at handling international clients and possess strong communication skills. Key Responsibilities: Create and manage user identities (ID creation for new joiners and deletion for offboarding employees). Enable and disable Multi-Factor Authentication (MFA) as per company policy. Set up and manage SharePoint sites and shared mailboxes. Assign and manage licenses for Office 365 users . Utilize the ServiceNow ticketing tool for incident and request management. Ensure seamless integration of Office 365 services and troubleshoot any issues related to user access or configurations. Collaborate with internal teams and international clients to resolve technical concerns. Qualifications: Diploma (ECE) / B. Tech / BE / BCA / MCA / B. Sc / M. Tech / ME. Minimum of 2 years of hands-on experience with Office 365 administration. Proficiency with ServiceNow ticketing tool. Strong understanding of user identity management, MFA, SharePoint, and license assignments. Experience handling international clients. Excellent verbal and written communication skills. Location Details: Brookfield, Bangalore JP Nagar, Bangalore Why Join Us? Opportunity to lead IT infrastructure for a growing organization. Exposure to cutting-edge cloud and on-premises technologies. Collaborative and dynamic work environment.