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5.0 - 8.0 years
12 - 20 Lacs
Pune
Work from Office
Title: Infrastructure and Cloud Specialist Experience: 5+ Years and above Position Type : Full-time Timing: Willing to work in US Time zone and extended shift hours. Location : Preferred Mumbai & Pune Location Only. Roles and Responsibilities: Having extensive knowledge and experience in Infrastructure deployments. Architect, implement, and manage cloud environments across Azure, GCP, and AWS. Design multi-cloud strategies, including workload migration, resource optimization, and cost management. Configure and manage identity & access management (IAM) across different cloud providers. Manage Microsoft Azure access and authentication. Create conditional access rules and configure MFA in Microsoft Azure. Configure and manage external and guest access for O365. Monitor O365 alerts and take corrective actions. Create and monitor data loss prevention policies. Create reports capturing user adoption, team usage, app usage, active users, and meeting metrics. Configure Information Rights Management for O365 workloads Configure and monitor data sensitivity labels. Assist with O365 eDiscovery searches and investigations. Manage and optimize Microsoft Azure cloud environments, ensuring security and compliance. Implement and maintain Microsoft Defender for Cloud to protect workloads and improve security posture. Configure and manage Entra ID Enterprise Applications, including authentication, access policies, and API integrations. Conduct risk assessments and security audits to identify vulnerabilities and mitigation strategies. Develop and enforce identity and access management (IAM) policies using Entra ID. Monitor security alerts, investigate incidents, and implement proactive threat mitigation strategies. Collaborate with IT and security teams to enhance cloud security frameworks and best practices. Mentor and provide knowledge transfer of M365 technologies and administration tasks. Independently manage individual work schedule with minimal oversight and proactively communicate status, progress, and risks to management and project leadership. Strong working knowledge of Active Directory, Exchange 2016-2019 installation, configuration, and support, Office 365 configuration and support, Exchange Online Protection, External DNS record configuration (SPF, DKIM, and DMARC), and PowerShell for automation, maintenance, and reporting Strong knowledge of Microsofts Advanced Threat Services and Compliance Providing technical expertise on Office 365 applications: Teams, SharePoint Online, Azure, OneDrive, and PowerBI Experience with PowerShell Scripting for automation. Installing and configuring load balances like Zeus, KEMP, etc Design and implementation of the virtual environment with VMware ESX 4. x and later on HP, DELL, etc with local SCSI and centralized Fiber Channel storage. Deploying the New VM from the template and cloning an existing VM as per the client's request through the change management process. Experience with configuring Cisco, DELL Switches, and Routers. Experience with Fiber Channel switch configuration. Worked on VoIP technologies. Manages servers, including Office365 e-mail, Active Directory, VMWare, SAN storage, print, domain, application, and backup servers and their associated operating systems and software Knowledge of distributed file services and replication and Configuring alarms, managing tasks, events, and alarms, root cause & system log analysis, and reporting. Moving VMs from one LUN to another LUN using Storage VMotion. Adding new virtual disks and extending existing volumes, disk, and hardware monitoring. Installing, configuring, and managing virtual infrastructure and virtual center. Installation OS and configuration of virtual machines in an enterprise SAN environment. Creating raw partitions and iSCSI storage partitions. Moving physical machine to virtual machine using P2V converter. Troubleshooting problems with the help of Event Logs, troubleshooting virtual machine issues. Managing VMs through web access, Configurations of Virtual switches, and network connections. Knowledge of Microsoft System Center Configuration Manager. Experience with Cisco IronPort email gateway configuration. Worked on cloud infrastructures like Amazon, and Azure with VPC network configuration. Adding and deleting users. Kernel compiling. FTP, SSH, SCP Protocols, Software & patch addition, modification & removal. Planning and Implementation of SAN storage solution Allocation of storage to blade servers (Creation of LUNs) Mirrors and RAID 0, 1, and 5 levels. Experience with configuring and managing Virtual disks. Planning and Implementation Virtual Desktop Infrastructure. Support for configuration of thin clients to connect to local servers. IP tables. Identifying project needs and planning an Implementation solution for the Desktop needs, Manage users, groups, permissions, and roles. Planning Implementing and MPLS Network. Installation and configuration of Data Center Router and Branch routers Switches Managing Leased Line Network, Servers Installation OS & MySQL and Oracle enterprise servers in virtual Farm. Worked with command-line editors to create automation jobs and monitoring. Planning and Implementing Apache Web Server, Samba, solutions (In-house) Migration and configuration of CRM, ERP, LMS, Database, and Corporate Website Servers in Virtual farm at DC. Security hardening and Monitoring of VMs & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance. Develops, implements and maintains policies, procedures and associated training plans for network resource administration, appropriate use, business continuity and disaster recovery Experience with Amazon S3, VPN, EC2, CloudFront, CodeBuild, CloudWatch, Load Balancer, etc Required Skills: Worked on Production, DEV, and TEST environments. Worked on Datacenter Implementation. Worked on several Infrastructure and application migrations. Worked on Cloud Migration services. Supported International clients. Ability to work independently and handle crisis management. Managed 100+ servers with multiple technologies like Windows, VMware, Hyper-V, etc. Ability to perform multiple, technical, highly complex tasks with the need to regularly upgrade skills to meet dynamic job conditions Strong knowledge of centralized and automated systems and application deployment via scripting. Strong knowledge of routing, VLAN, and firewall configuration. Industry-standard certifications such as Security+, CISSP, GSEC, ITIL, Microsoft, and Cisco certifications added value. Designing and implementing on-site, off-site, and international server infrastructure. Assessing and administering all equipment, hardware, and enterprise software upgrades. Practice in network asset management, including maintenance of network component inventory, life cycle management, and documentation. Experience with cloud platforms (e.g., AWS, Azure, or GCP) is preferred. Strong expertise in Microsoft Azure, Google Cloud Platform (GCP), and AWS cloud services. Knowledge of cloud networking, hybrid cloud architectures, and performance tuning. Strong background in VMware, Windows and networking. Strong expertise in Microsoft Azure, Microsoft Defender for Cloud, and Entra ID Enterprise Applications. Experience with cloud security posture management (CSPM) and cloud workload protection (CWP). Knowledge of identity and access management (IAM), OAuth 2.0, SAML, and OpenID Connect. Familiarity with Azure API Management, Azure Logic Apps, and automation workflows. Understanding of compliance frameworks, including ISO 27001, NIST, and the Digital Operational Resilience Act (DORA). Technologies: Operating System: Windows, VMware ESX, Citrix, etc Virtualization: KVM, OpenStack, VMware, Hyper-V, Citrix, RedHat Networking: Cisco Nexus, ASA Firewall, SonicWALL, VPN, etc Software: Nginx, Python, Apache, Docker, cPanel, PHPmyAdmin, WordPress, Jira, Confluence, SpiceWorks, etc Monitoring: Ossec, Nagios, Cacti, MRTG, LibreNMS, Observium, etc Database: MySQL, SQL, Sybase ASE, Oracle, DB2, etc Mail Server: Microsoft Exchange, Office 365, Zimbra, Qmail, Cisco IronPort, etc Source Control and Continuous Integration: CVS, Docker, Visual Source, CCNet, Slack, etc VoIP: Trixbox, Asterisk, Elastix, Skype for Business, etc Backup Software: Veeam, Symantec, Linux custom scripting. Load Balancer: F5, Citrix Netscaler, KEMP, Loadbalancer, Zeus (Zenoss), etc Storage: EMC, Nimble, Compellent, HP, etc Cloud Services: Microsoft Azure, AWS, etc Regards, Nandini Dhanseelan nandini.dhanseelan@mlogica.com +91 8850112414
Posted 3 weeks ago
5.0 - 8.0 years
12 - 20 Lacs
Mumbai
Work from Office
Title: Infrastructure and Cloud Specialist Experience: 5+ Years and above Position Type : Full-time Timing: Willing to work in US Time zone and extended shift hours. Location : Preferred Mumbai & Pune Location Only. Roles and Responsibilities: Having extensive knowledge and experience in Infrastructure deployments. Architect, implement, and manage cloud environments across Azure, GCP, and AWS. Design multi-cloud strategies, including workload migration, resource optimization, and cost management. Configure and manage identity & access management (IAM) across different cloud providers. Manage Microsoft Azure access and authentication. Create conditional access rules and configure MFA in Microsoft Azure. Configure and manage external and guest access for O365. Monitor O365 alerts and take corrective actions. Create and monitor data loss prevention policies. Create reports capturing user adoption, team usage, app usage, active users, and meeting metrics. Configure Information Rights Management for O365 workloads Configure and monitor data sensitivity labels. Assist with O365 eDiscovery searches and investigations. Manage and optimize Microsoft Azure cloud environments, ensuring security and compliance. Implement and maintain Microsoft Defender for Cloud to protect workloads and improve security posture. Configure and manage Entra ID Enterprise Applications, including authentication, access policies, and API integrations. Conduct risk assessments and security audits to identify vulnerabilities and mitigation strategies. Develop and enforce identity and access management (IAM) policies using Entra ID. Monitor security alerts, investigate incidents, and implement proactive threat mitigation strategies. Collaborate with IT and security teams to enhance cloud security frameworks and best practices. Mentor and provide knowledge transfer of M365 technologies and administration tasks. Independently manage individual work schedule with minimal oversight and proactively communicate status, progress, and risks to management and project leadership. Strong working knowledge of Active Directory, Exchange 2016-2019 installation, configuration, and support, Office 365 configuration and support, Exchange Online Protection, External DNS record configuration (SPF, DKIM, and DMARC), and PowerShell for automation, maintenance, and reporting Strong knowledge of Microsofts Advanced Threat Services and Compliance Providing technical expertise on Office 365 applications: Teams, SharePoint Online, Azure, OneDrive, and PowerBI Experience with PowerShell Scripting for automation. Installing and configuring load balances like Zeus, KEMP, etc Design and implementation of the virtual environment with VMware ESX 4. x and later on HP, DELL, etc with local SCSI and centralized Fiber Channel storage. Deploying the New VM from the template and cloning an existing VM as per the client's request through the change management process. Experience with configuring Cisco, DELL Switches, and Routers. Experience with Fiber Channel switch configuration. Worked on VoIP technologies. Manages servers, including Office365 e-mail, Active Directory, VMWare, SAN storage, print, domain, application, and backup servers and their associated operating systems and software Knowledge of distributed file services and replication and Configuring alarms, managing tasks, events, and alarms, root cause & system log analysis, and reporting. Moving VMs from one LUN to another LUN using Storage VMotion. Adding new virtual disks and extending existing volumes, disk, and hardware monitoring. Installing, configuring, and managing virtual infrastructure and virtual center. Installation OS and configuration of virtual machines in an enterprise SAN environment. Creating raw partitions and iSCSI storage partitions. Moving physical machine to virtual machine using P2V converter. Troubleshooting problems with the help of Event Logs, troubleshooting virtual machine issues. Managing VMs through web access, Configurations of Virtual switches, and network connections. Knowledge of Microsoft System Center Configuration Manager. Experience with Cisco IronPort email gateway configuration. Worked on cloud infrastructures like Amazon, and Azure with VPC network configuration. Adding and deleting users. Kernel compiling. FTP, SSH, SCP Protocols, Software & patch addition, modification & removal. Planning and Implementation of SAN storage solution Allocation of storage to blade servers (Creation of LUNs) Mirrors and RAID 0, 1, and 5 levels. Experience with configuring and managing Virtual disks. Planning and Implementation Virtual Desktop Infrastructure. Support for configuration of thin clients to connect to local servers. IP tables. Identifying project needs and planning an Implementation solution for the Desktop needs, Manage users, groups, permissions, and roles. Planning Implementing and MPLS Network. Installation and configuration of Data Center Router and Branch routers Switches Managing Leased Line Network, Servers Installation OS & MySQL and Oracle enterprise servers in virtual Farm. Worked with command-line editors to create automation jobs and monitoring. Planning and Implementing Apache Web Server, Samba, solutions (In-house) Migration and configuration of CRM, ERP, LMS, Database, and Corporate Website Servers in Virtual farm at DC. Security hardening and Monitoring of VMs & ESX servers (CPU, Memory, Disk, Network Utilization) for Security Compliance. Develops, implements and maintains policies, procedures and associated training plans for network resource administration, appropriate use, business continuity and disaster recovery Experience with Amazon S3, VPN, EC2, CloudFront, CodeBuild, CloudWatch, Load Balancer, etc Required Skills: Worked on Production, DEV, and TEST environments. Worked on Datacenter Implementation. Worked on several Infrastructure and application migrations. Worked on Cloud Migration services. Supported International clients. Ability to work independently and handle crisis management. Managed 100+ servers with multiple technologies like Windows, VMware, Hyper-V, etc. Ability to perform multiple, technical, highly complex tasks with the need to regularly upgrade skills to meet dynamic job conditions Strong knowledge of centralized and automated systems and application deployment via scripting. Strong knowledge of routing, VLAN, and firewall configuration. Industry-standard certifications such as Security+, CISSP, GSEC, ITIL, Microsoft, and Cisco certifications added value. Designing and implementing on-site, off-site, and international server infrastructure. Assessing and administering all equipment, hardware, and enterprise software upgrades. Practice in network asset management, including maintenance of network component inventory, life cycle management, and documentation. Experience with cloud platforms (e.g., AWS, Azure, or GCP) is preferred. Strong expertise in Microsoft Azure, Google Cloud Platform (GCP), and AWS cloud services. Knowledge of cloud networking, hybrid cloud architectures, and performance tuning. Strong background in VMware, Windows and networking. Strong expertise in Microsoft Azure, Microsoft Defender for Cloud, and Entra ID Enterprise Applications. Experience with cloud security posture management (CSPM) and cloud workload protection (CWP). Knowledge of identity and access management (IAM), OAuth 2.0, SAML, and OpenID Connect. Familiarity with Azure API Management, Azure Logic Apps, and automation workflows. Understanding of compliance frameworks, including ISO 27001, NIST, and the Digital Operational Resilience Act (DORA). Technologies: Operating System: Windows, VMware ESX, Citrix, etc Virtualization: KVM, OpenStack, VMware, Hyper-V, Citrix, RedHat Networking: Cisco Nexus, ASA Firewall, SonicWALL, VPN, etc Software: Nginx, Python, Apache, Docker, cPanel, PHPmyAdmin, WordPress, Jira, Confluence, SpiceWorks, etc Monitoring: Ossec, Nagios, Cacti, MRTG, LibreNMS, Observium, etc Database: MySQL, SQL, Sybase ASE, Oracle, DB2, etc Mail Server: Microsoft Exchange, Office 365, Zimbra, Qmail, Cisco IronPort, etc Source Control and Continuous Integration: CVS, Docker, Visual Source, CCNet, Slack, etc VoIP: Trixbox, Asterisk, Elastix, Skype for Business, etc Backup Software: Veeam, Symantec, Linux custom scripting. Load Balancer: F5, Citrix Netscaler, KEMP, Loadbalancer, Zeus (Zenoss), etc Storage: EMC, Nimble, Compellent, HP, etc Cloud Services: Microsoft Azure, AWS, etc Regards, Nandini Dhanseelan nandini.dhanseelan@mlogica.com +91 8850112414
Posted 3 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
Pune
Work from Office
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 31st MAY 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park (SP1) , Phase 3, Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Required Information Details Must-Have - Large project Migration activities. Preferably tenant to tenant M365 migrations. - Hands on experience in migration Tenant to Tenant and experience on tools like Bit Titan, Quest. - Good hands-on experience in implementation/rollout and administration of 365(Exchange Online, - Teams, OneDrive, SharePoint) platform - Hands on experience in migration of mailboxes from exchange 2010/2013/2016 to Office 365 as well - as cross platform migration Notes to O365. - Hands on experience in migration of public folders from exchange 2010/2013/2016 to Office 365 - Hands on experience in migration of exchange 2010/2013 to exchange 2016/2019 - Knowledge about hybrid environment - Knowledge about hybrid mail flow (centralized and de-centralized) - Knowledge about compliance and protection management like retention policies, filters, e-discovery, - DLP, quarantine - Knowledge about mail flow connectors, SPF, DKIM, DMARC - Knowledge about Azure active directory, MFA, group license - Knowledge about calendar free/busy sharing - Knowledge about Teams, SharePoint - Hands on experience in On-Prem exchange servers 2010/2013/2016 - Knowledge relay servers, mail routing - Knowledge about Intune, MAM, MDM and conditional access policies - Knowledge on Cloud Azure/AWS, Office 365, DHCP, IIS
Posted 3 weeks ago
6.0 - 11.0 years
14 - 22 Lacs
Bengaluru
Work from Office
We have openings in Network L2 Eng Total Exp : 6+ Years Work Timing: 24/7 Shift Work Mode: Onsite Location : Bangalore Immediate Candidates Preferred Interested candidates please share your updated resume with : Suneetha.d@truglobal.com Contact Number: 9513059942 -Suneetha D Required Hands-on Experience: Provide support for Cisco Meraki Switches in multiple locations. Assist in the management and troubleshooting of Cisco Firewalls to ensure network security and performance. Monitor, maintain, and troubleshoot APC UPS systems to ensure power reliability. WAN Link & ISP Coordination Manage MPLS, leased lines, and broadband connections, ensuring optimal connectivity. LAN Design & Optimization Ensure efficient local area networking for high availability and performance. SD-WAN Implementation & Management Deploy and maintain software-defined networking for flexibility and scalability. VPN Deployment & Secure Access Configure and maintain secure tunnels for remote users and site-to-site connectivity. Troubleshooting Connectivity Issues Diagnose and resolve IP conflicts, link failures, and other network disruptions. DNS, DHCP, & IP Address Management (IPAM) Ensure proper network addressing and name resolution. Packet Capture & Deep-Dive Analysis Utilize tools to diagnose and troubleshoot complex network issues. Incident Response for Network Outages Perform root cause analysis and corrective actions to prevent recurrence. Escalation to OEMs & ISPs Coordinate with vendors for complex issue resolution and hardware/software support. Provide documentation, training, and knowledge-sharing within the IT team to improve network troubleshooting efficiency. Participate in on-call rotations and assist in resolving critical network issues.
Posted 3 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Email messaging - MS Outlook. Domain basic knowledge. MFA and Application Basic troubleshooting. MacBook, IOS basic support level knowledge. Experience in handling critical & VIP users. Remote technical support hands on. Desktop & Network
Posted 3 weeks ago
2.0 - 3.0 years
4 - 4 Lacs
Faridabad, Gurugram
Work from Office
Role & responsibilities Provide Level 1 and Level 2 support for issues related to Office 365 , Intune , and Exchange Online Troubleshoot and resolve incidents and requests logged in the ticketing system Manage user onboarding/offboarding (mailboxes, Intune enrollments, access controls) Support end-users with issues like email access, device enrollment, Teams/SharePoint, MFA, and application policies Create and maintain documentation of issues and resolutions in the ticketing system Escalate complex issues to senior engineers or vendors when required Ensure compliance with client-specific security and data handling standards Provide user guidance on best practices for secure usage of Microsoft 365 tools Participate in team meetings and share knowledge to drive continuous improvement Preferred candidate profile At least 2 years of experience supporting Office 365 , Intune , and Exchange Online Strong understanding of user management, licensing, and security best practices in Microsoft 365 Experience with ticketing tools. Solid troubleshooting skills for email, authentication, and mobile device management (MDM) Excellent communication skills to provide clear, user-friendly support Ability to prioritize and handle multiple tickets in a fast-paced environment Certifications like MS-900, MS-102, or MD-102 are a plus
Posted 3 weeks ago
4.0 - 9.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Role - Team Lead US Shifts NP - 0 to 30 days Require Min 4 Yrs exp in Service desk out of which min 2 yrs as TL Familiarity with MS products and services certifications - Microsoft Certified Azure Fundamentals, M365 Fundamentals Teena 9116324602
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Any Graduate WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Notice - Immediate Joiner Location - Pune Share resume on: 8905959447(Surbhi) Perks and benefits CTC - 4LPA Incentives Allowances Both way cab's
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Technical Support International Voice Min 1 Yr Exp Into Technical Support International Voice Only Tech Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Notice - Immediate Joiner Location - BLR Do Share resume on: 9257669383(Harsha) Perks and benefits Night allowances Incentives Both way cab facility
Posted 3 weeks ago
7.0 - 10.0 years
12 - 20 Lacs
Bengaluru
Work from Office
Job Purpose: The Collaboration tools Administrator is responsible for managing and maintaining the organization's Office 365, MS teams, Intune, SharePoint, Defender, MDM and IAM environments while supporting Data Center Operations (DCO) activities. The position requires 24/7 availability to support critical operations and respond promptly to incidents. Role Description: Office 365 Administration: Manage and maintain Office 365 services, including user accounts, licenses, permissions, and configurations for Exchange Online, SharePoint Online, Teams, and OneDrive. Intune Administration: Oversee the administration of Microsoft Intune, including device enrollment, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access to corporate resources. Security and Compliance: Implement and manage security measures within Office 365 and Intune, including multi-factor authentication (MFA), Data Loss Prevention (DLP), and compliance policies to protect data and meet regulatory requirements. Incident : Provide 24/7 on-call support for Office 365 and Intune-related incidents, ensuring quick resolution to minimize downtime and disruption. User Support: Offer technical support and troubleshooting for end-users, addressing issues related to Office 365, Intune, and other integrated services. Monitoring and Reporting: Continuously monitor the performance, security, and compliance of Office 365 and Intune services, generating regular reports on system health and usage. Automation and Scripting: Utilize PowerShell and other scripting tools to automate administrative tasks and improve operational efficiency within Office 365 and Intune environments. Backup and Recovery: Manage backup solutions for Office 365 data and participate in disaster recovery planning and execution to ensure business continuity. Documentation and Training: Develop and maintain detailed documentation of configurations, procedures, and best practices, and provide training to IT staff and end-users. Key Deliverables: Reliable and secure operation of Office 365 and Intune services as part of the overall IT infrastructure. Effective integration of Office 365 and Intune with DCO and NOC operations. Timely incident response and resolution to ensure 24/7 availability of critical services. Efficient management of user accounts, licenses, and security settings within Office 365 and Intune. Regular monitoring, reporting, and auditing of Office 365 and Intune performance and security. Comprehensive documentation and training materials for internal use. Knowledge and Skill Sets: Office 365 Administration: Expertise in managing Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive. Intune Administration: Proficiency in Microsoft Intune, including device management, policy enforcement, and application deployment. Data Center Operations (DCO) and NOC Support: Experience in supporting DCO and NOC operations, with the ability to troubleshoot and resolve issues in a 24/7 environment. PowerShell and Scripting: Ability to create and use PowerShell scripts and other tools to automate tasks within Office 365 and Intune environments. Security and Compliance: In-depth knowledge of security features in Office 365 and Intune, including MFA, DLP, and compliance tools. Backup and Recovery: Understanding of backup solutions for Office 365 data and disaster recovery planning. Monitoring Tools: Familiarity with monitoring tools for tracking the health and performance of Office 365 and Intune services. Communication: Strong communication skills for providing technical support and collaborating with IT teams. Documentation: Ability to create detailed documentation and training resources. 24/7 Availability: Commitment to providing round-the-clock support for critical Office 365 and Intune services.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 18 Lacs
Kochi
Remote
5+ years of experience in administering, configuring, and supporting SharePoint and Office 365 environments. Experience with SharePoint Online (Office 365) and/or SharePoint Server (on-premises). Required Candidate profile Hands-on exp with Office 365 services such as Exchange Online, Teams, OneDrive & Microsoft 365 apps. Exp with PowerShell scripting for automation and troubleshooting in Office 365 & SharePoint.
Posted 3 weeks ago
1.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
Profile-Technical Support Package-upto7 Exp-min 1yr Shift-Rotational ONLY IMMEDIATE JOINERS Anushika 9511159022 anushika.imaginators@gmail.com
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai
Work from Office
Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals.Role & responsibilities
Posted 3 weeks ago
3.0 - 8.0 years
6 - 16 Lacs
Bengaluru
Hybrid
Job Description Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. We are looking to hire a Information Systems Engineer responsible for administering Active Directory infrastructure; implementing and maintaining/supporting a highly scalable Active Directory platform. He/she recommends, and schedules repairs and provides end users support for all Corporate IT applications used by the Synchronoss employees and consultants. The candidate installs and configures workstations/servers and has knowledge of commonly used concepts, practices, and procedures. Experience managing projects and small teams coordinating work priorities and mentoring other team members. How you will help: Expert level knowledge in Microsoft Active Directory Services (DCs, DNS and DHCP) Expert level knowledge in O365 (Email, OneDrive, SharePoint and other O365 components) Expert level knowledge in Exchange on prem and/or hybrid environments Scripting experience using PowerShell Experience with SSO implementations i.e. SAML, ws-fed Hands on experience in System Center Configuration Manager (SCCM) Experience with Active Directory hybrid environment Experience with Windows Intune as MDM Experience using VMWare ESX enterprise virtualization platform. Must have knowledge of server hardware and operating systems Must have knowledge of network connectivity e. TCP/IP Strong knowledge of server technologies i.e. Windows 2019 and 2022 Knowledge of compliance initiatives i.e. SOX, SAS70, PCI and ITIL Who we have in mind: Configures all servers and workstation hardware according to organization's standards Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive. Strong knowledge of SCCM includes setup, managing and maintenance of a Global Infrastructure. Installs upgrades and configures network printing, directory structures, rights, software and files services Group Policy Administration including troubleshooting and management - creation and testing of new policies. Provides World Class Customer Service to the Synchronoss work force Manage IT technical initiatives and coordinate work priorities. Mentor other IT team members and provide guidance as necessary. Provide strategic guidance and forward-looking solutions with respect to Corporate IT owned systems and services. Provides 24x7 production support to the enterprise via on call rotation Processes requests from internal ticketing systems Provides support for compliance initiatives i.e. SOX, SAS70, PCI and ITIL Ensures project documents are complete, current and stored appropriately Prepares and maintains documentation of application and hardware configurations Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems Reviews, writes, documents and tests server and pc hardening policies according to Synchronoss Global Security team’s guidelines. Diagnoses and repairs servers within both virtual and physical environments Installs security identification and apparatus to computer hardware and peripherals Identifies potential security issues and recommended strategy to ensure site security Coordinates third-party maintenance for hardware and software Responds to needs and questions of users concerning their access of network resources. Reviews reports, files, and messages to identify instances of possible security infractions Tests computer systems to evaluate effectiveness of security Responds to inquiries regarding data and computer security, policies, and procedures Assists in the planning, communication, testing, and implementation of disaster recovery procedures Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking and servers User account and Security/Distribution group management It would be great if you had: Provides mentoring and training to other staff members Writes process and procedural documentation including requirements Researches and evaluates new technologies Makes self available to other staff members as a source of information Develops and coordinates knowledge transfer Interacts with business units to gather, define, and organize delivery of business solution Works under limited supervision Relies on instructions and pre-established guidelines to perform the functions of the job Familiar with a variety of the field's concepts, practices, and procedures Requires a very high level of technical skill in field of expertise Other Requirements: Typically requires 3 to 4 years of related experience Preferred certification in Microsoft technologies Excellent written and oral communication skills Must be able to exchange information with all levels of internal and external customers Sets priorities, based on workload, using past experiences as a guide line Must have good collaboration skills What we offer: Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.
Posted 3 weeks ago
2.0 - 7.0 years
5 - 15 Lacs
Hyderabad
Hybrid
IOC Senior Administrator The IOC Senior Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments. The Senior Administrator is responsible for the monitoring and triage of devices within our event management system, troubleshooting infrastructure issues and ensuring smooth IT services across the organization and for our clients. This role requires prompt attention to events and efficient resolution of escalated incidents and improving IOC processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients. Responsibiliti Continuously monitor infrastructure, application or software events generated by the event management system Respond to alert incidents in a timely fashion to minimize downtime Provides technical leadership for a variety of infrastructure platform issues including, but not limited to: Network data and voice Server – Windows/Unix/Linux Backup Cloud Azure-O365 Virtualization Escalate and collaborate with Coretek engineers/architects and vendors to resolve complex technical issues Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement Communicate, internally and externally, the status of the tickets directly with clients Provide daily support for event management system requests, such as but not limited to: decommission of devices, provide access to dashboard and scheduling downtime of systems Contribute and maintain the Knowledge Base articles key to daily troubleshooting and triage of client environments Assist engineers with change records as needed in the off hours Assist with cross training of new IOC team members as needed Requirements Bachelor’s degree in computer science or information technology, preferred or 4 years working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems Network+ or A+, required Two of the following certifications are required: MS900 AZ900 VMware Certified Associate CCNA AZ104 Proficient knowledge of networking frameworks Basic knowledge of networking concepts, such as TCP/IP, DNA and DHCP Operations experience in multiple technologies, including any of the following: Window Server Administration – Server 2012 and above O365/M365 Network protocols and networking devices such as firewalls, switches, etc Unix/Linux server administration Backup administration Basic knowledge of storage systems Clustering solutions – Citrix, VmWare etc Experience working with an ITIL based ticketing system tool – ServiceNow helpful Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc) Strong listening, verbal, written, and interpersonal communication skills Accuracy and attention to detail when monitoring and maintaining systems Ability to work in a fast-paced, 24/7 operational environment Adept at communicating with all levels of technical experience A strong sense of urgency and the ability to multi-task effectively Demonstrated organizational, communication and time management skills with the ability to work independently May require shift work, including nights, weekends or holidays
Posted 3 weeks ago
6.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Hybrid
We are seeking a highly skilled with 6+ years of experience managing Microsoft 365 environments including both Exchange On-Prem, Online, Microsoft Teams, SharePoint. Some of the things you will be doing: Manage Exchange Environments: Administer and maintain Microsoft Exchange on-premises, Exchange Online and Hybrid environments. Ensure high availability, security, and disaster recovery capabilities. Migration Projects: Work together with team for tenant-to-tenant migrations, including planning, execution, and post-migration support. Develop and execute migration plans, ensuring minimal disruption to users. Assess existing Exchange environments and recommend performance enhancements. User and Policy Management: Manage user accounts, mailboxes, and distribution groups. Implement and manage role assignment policies and security protocols. Troubleshooting and Support: Provide advanced troubleshooting support for complex Exchange-related issues. Collaborate with IT support teams to resolve user issues promptly. Documentation and Reporting: Develop comprehensive documentation, including architecture diagrams, migration plans, and operational procedures. Generate reports on system performance, usage, and compliance. Experience with hybrid Exchange environments, Azure Entra ID, and Entra ID Connect. What technical skills, experience, and qualifications do you need? Strong analytical and problem-solving skills. Email Security Gateway (Proofpoint preferred) Excellent communication and documentation skills and in-depth knowledge of Exchange architecture, Active Directory integration, and security protocols. 6+ yrs of experience BE graduate or any relevant degree in IT, Computer Science, or related fields. Knowledge and experience of Power platforms OnPrem to Exchange Online Migration, Tenant to Tenant Migrations Skill set required: Exchange OnPrem and Online Microsoft Teams, OneDrive Microsoft Graph, PowerShell Scripting
Posted 3 weeks ago
1 - 5 years
2 - 6 Lacs
Nagpur
Work from Office
Job Title and Overview IT Support Engineer / Sr. IT Support Engineer Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Procient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience Bachelors / Masters Degree (any stream) 2 to 7 years of relevant experience + Compensation and Benets 5 Days working routine Night shift
Posted 1 month ago
1 - 5 years
3 - 5 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
International Voice Process Provide technical support and troubleshoot through calls and remote access 5 days working Rotational shifts Salary up to 6LPA Need 1 year experience in Technical voice process Contact Rishika@ 7357804296 Jatin@ 9672625299
Posted 1 month ago
3 - 6 years
4 - 4 Lacs
Chennai
Work from Office
Team mentoring & management Develop plans, monitors and reports health Patch Rollouts, Anti virus, DC Smart Hand co-ordination VIP Support and P1 Work Experience on O365, One drive, basic understanding of Domain joining process.
Posted 1 month ago
4 - 9 years
6 - 16 Lacs
Hyderabad
Work from Office
We are Organizing a walk-in Drive at Hyderabad Location. Please find details below: Date- 17-May-25 Skill Set: Network Routing and Switching CMDB -ITIL ITSM Service Management Lead Network Security Network Engineer Application Packaging Office 365 Administration Service Now Developer MS SQL DBA Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.
Posted 1 month ago
2 - 6 years
4 - 6 Lacs
Bengaluru
Work from Office
Min 2 Yr Exp Into Technical Support International Voice(After Graduation Only) Only Tech Graduate CTC-Up to 6 LPA+Variables Work From Office 24*7 Shift 2Way Cab 5 Days Working Notice-Immediate Joiners Location-Bangalore Contact On 8769866443 Neha
Posted 1 month ago
4 - 8 years
5 - 7 Lacs
Chennai
Work from Office
Skills and Qualifications: Technical Skills: Strong understanding of Microsoft 365 services (Exchange Online, SharePoint Online, OneDrive, Teams). Experience with PowerShell scripting for automation and administration. Knowledge of networking concepts and technologies. Familiarity with security concepts and best practices. Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Ability to learn quickly and adapt to new technologies. Experience: Typically requires 4+ years of experience in IT administration or support, with a focus on Microsoft 365. Experience with on-premises Exchange Server and hybrid environments is a plus.
Posted 1 month ago
2 - 7 years
5 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To know more or to get your interviews scheduled reach out to our expert H.R's Khushi 7869457739 Surbhi 7880292299 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1 - 6 years
4 - 6 Lacs
Hyderabad
Work from Office
Required Exp - 1-5 Years in Service Desk (International BPO) Skills: Windows OS, MS Office, O365, SD, AD, Azure, ITIL Loc: Hyderabad CTC: 4-6 LPA + Variables Any Grad | US Shifts | Immediate Joiners HR Mayur - 7357769199
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Must have a skill in the Service Desk Management. Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware, and Software related troubleshooting skills. Providing remote assistance to users who may be in office or remote locations. Identify, investigate, and diagnose the issue. Provide resolution to customer based on in scope processes. Communicate to the user on progress in a timely manner. Excellent verbal and written communication skills. 24x5 Support. Preferred candidate profile 2-3 Years Proven Experience as a Desktop Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field
Posted 1 month ago
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