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4.0 - 9.0 years
15 - 17 Lacs
Bengaluru
Work from Office
What will you contribute? Reporting to the Finance Transformation IT Product Owner, the NetSuite Business Analyst will help guide the Finastra business to improve business processes and efficiency within our NetSuite platform. You will elicit, document and analyse requirements around business challenges, and then produce data-driven solutions. You will be the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results. This position is located in Bucharest and will be hybrid working with the expectation of being in the office at least one day per week. What we re looking for: Deep experience of NetSuite and the Order to Cash process. Agile development methodology. The ability to learn new things quickly and the understand stakeholders requirements. The ability to translate simple to complex user requirements into functional and actionable solutions within the NetSuite environment. Responsibilities & Deliverables: Your deliverables as a NetSuite Business Analyst will include, but are not limited to, the following: Document and evaluate existing as-is order to cash processes, anticipating requirements, and uncovering areas for improvement. Participates in software design meetings and analyzes user needs to determine technical requirements. Gather and documents all requirements - translating business owner needs into structured user stories that permit Coupa solution design, accurate build and effective change. Identify and documents opportunities for process optimisation, redesign, or new processes to reduce cost and improve customer satisfaction. Create and manage a backlog of well-formed user stories (requirements) and works closely with technical architects and developers on solution design. Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality. Track and ensure user stories are being developed and delivered on time, and within scope. Serve as a liaison between stakeholders and the development team. Deliver effective communication of your insights, user stories and plans to cross-functional team members and management. Work closely with Test leads on an appropriate test strategy and plan, and support all testing activity. Support in the updating, implementing, and maintaining of training documentation. Prioritizing initiatives based on business needs and requirements. Follow agreed Project Management governance and reporting principles. Other duties and projects as assigned. Required Skills and Experience 4+ years NetSuite Business Analyst experience on complex IT transformations . Excellent understanding of the Order to Cash and P2P Finance process. Should be able to write flow ability to create workflow & generating reports, creating saved search. Should have strong experience in NetSuite one world account configuration. Good understanding in AR/AP /CoA and inventory Should be able perform simple administrative tasks such as (Customer records / Forms / Segments / permissions and roles and CSV Imports. Excellent understanding of the Order to Cash Finance process. Good understanding and experience of Agile project management delivery and software development lifecycle. Ability to take a systematic and analytic approach to problem solving, whilst paying close attention to the detail. Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently. Effective verbal and written communication skills with the ability to communicate concisely and clearly. Outstanding stakeholder management skills. Strong interpersonal and influencing skills. Proficiency with Microsoft Office and Jira applications. Ability to work independently or within a team environment and handle multiple projects simultaneously. Financial Services industry experience preferred. Job Location: Bangalore We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Review Sales Contracts Determine Performance Obligations, Allocations, and clauses that can change revenue recognition Work as a resource to our sales team to ensure there are no revenue recognition surprises Review preparer conclusions/Train as needed. Prepare monthly journal entries and provide monthly close deliverables as assigned Prepare monthly balance sheet reconciliations for the order to cash area Prepare quarterly reporting to support external disclosures, mgmt. reporting, audit & month end close requirements Perform variance analysis of key order to cash related ledger accounts Contribute to the global monthly/quarterly close processes in accordance with U.S. GAAP and SOX requirements Design, improve, automate, and document processes Maintain strong, foundational relationships with business partners and accounting peers to address accounting and operational needs. Lead or participate in adhoc projects as requested Consideration for privacy and security obligations You ve got what it takes if you have Bachelors degree+ 5+ years US GAAP 606 experience Must have strong critical thinking, problem solving, written, and verbal communication skills Excellent Excel/SQL skills Ability to prioritize and work with a sense of urgency Experience building new capabilities and process optimization Demonstrated ability to make recommendations and influence outcomes Strong communication skills Track record of achieving results with a strong sense of ownership and follow-through Excellent written and verbal communication skills in order to interact upward and cross functionally Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone anywhere to learn, grow and advance. To be better tomorrow than they are today.
Posted 1 month ago
2.0 - 4.0 years
10 - 11 Lacs
Chennai
Work from Office
Financial Accountant II (Finance transformation)- Chennai The Financial Accountant II will work with the wider finance team and finance leadership team in driving the Group s integration and transformation objectives. This role will be key to working within the finance transformation team in identifying and supporting continuous improvement in policies and procedures across the accounting/financial reporting/business partnering group processes. This is an exciting opportunity for an ambitious Finance Accountant to join ICON s experienced and highly motivated finance team at an exciting time for the organization. The individual will play a key role in leading change across the finance organization and delivering key strategic alignment transformation projects. What you will be doing: Supporting finance leadership in the development, implementation and continuous improvement of systems, initiatives and processes. Collaboration within the wider finance organization in the integration of acquisition targets into the group finance structure. Working with interdisciplinary teams to develop and implement group strategy and projects (finance, IT, legal, tax, treasury, HR). Supporting project management of significant change projects across all key finance disciplines. Supporting effective communication across finance in respect of key change projects. Preferably proficient in operating in and leading a strong SOX control environment and providing guidance and direction to the wider group finance team for continuous improvement. Your Profile: Strong communication and project management skills Aptitude or experience in finance process optimisation, automation and systems integrations an advantage. Experience in a range of finance disciplines including e.g. systems change, best practice reporting, P2P, order to cash and treasury processes. An aptitude to identify and lead development, implementation and continuous improvement of projects systems, initiatives and processes. A confident, decisive person with strong interpersonal skills An accomplished professional who is tenacious and determined An experienced high performing ACA, ACCA with minimum 2-4 years PQE Experience in PowerBI and other Business Intelligence tools would be an advantage. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Posted 1 month ago
2.0 - 6.0 years
5 - 6 Lacs
Pune
Work from Office
Greetings we are looking for Order Management Specialist in Pune We are hirring for the following profiles 1) OTC Executive - Salary upto 6lpa 2) PTP Executive - Salary upto 6lpa 3) RTR Executive - Salary upto 6lpa Roles and Responsibilities *Basic experience of 2 year supply chain, order management, Quote creation/validation, sales order entry, Purchasing etc. *Experience in SAP CRM Preferred skills. *We seek people with distinctive academic credentials, strategic thinking, superior problem - solving skills and a strong professional track record of results. *Within the C2R IT, you will be expected to enable best in class IT solutions for our Finance and Order to Cash business processes and in addition Working Days -5(24/7 Rotational Shifts) Salary upto 6LPA Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clien Undertake product trainings to stay current with product features, changes and update Enroll in product specific and any other trainings per client requirements/recommendatio Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services).
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clien Undertake product trainings to stay current with product features, changes and update Enroll in product specific and any other trainings per client requirements/recommendatio Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services).
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clien Undertake product trainings to stay current with product features, changes and update Enroll in product specific and any other trainings per client requirements/recommendatio Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services).
Posted 1 month ago
3.0 - 6.0 years
4 - 7 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/clien Undertake product trainings to stay current with product features, changes and update Enroll in product specific and any other trainings per client requirements/recommendatio Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services).
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Netsuite technical 5+ Years experience in Scripting and functional process like O2C, P2P and Data Migration. Customize and configure NetSuite ERP modules. Develop SuiteScripts for automation and workflows. Collaborate with finance and operations teams to gather requirements. Support NetSuite integrations using REST/SOAP APIs. Troubleshoot issues and provide ongoing support.
Posted 1 month ago
3.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Roles & Responsibilities : Our expert team implements ILM solution for Bosch Business units and supports archiving and deletion requests As an expert you will be responsible for the deletion of data and the implementation of new functionalities for ILM You will consult user departments for the process related implementation of SAP Archiving and ILM solutions In your responsibility is the implementation, testing and release of new functionalities In projects you will align with experts from different technical domains Synchronization results, sharing knowledge and mentoring expert colleagues within the knowledge area
Posted 1 month ago
3.0 - 8.0 years
5 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Would you like the opportunity to use your cash application expertise to help drive Amazon s flywheel? Do you want to be involved in creating new global cash application processes, finding creative solutions to cash application issues leveraging technology, process improvement, change management and more? The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application Analyst to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon s journey to become earth s most customer-centric company. The typical day of a cash applicator involves posting payments from the lockbox, ACH, and wire transfer to customer accounts, troubleshooting issues and answering questions from internal & external stakeholders, resolving unidentified cash, analyzing root cause of cash application issues and working with cross functional teams, technology and banking partners to find scalable solutions. Primary Responsibilities include: Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances Contact customer, collections and business partners to obtain remittance details Perform daily and monthly lockbox reconciliation Timely investigating and resolving unidentified cash receipts, including working across organizations and teams, directly with banks and by contacting payers Identifying and resolving root causes of unidentified receipts Work with Accounting to implement and execute controls to ensure cash accounts are reconciled Support month end closing process Prepare, maintain and distribute daily, weekly and monthly reporting to Supervisor, and other stakeholders Author, catalog and maintain up to date SOPs, process documents and desktop procedures Advocate and drive adoption of cash application tools and support automation Conduct time studies and other efforts to measure the efficiency of the cash application operations, the impact of process and tools improvements and to provide feedback to floor managers, product and tech organizations Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Posted 1 month ago
4.0 - 6.0 years
8 - 15 Lacs
Hyderabad, Chennai
Work from Office
Job Description: . Key Responsibilities: SAP S/4HANA SD Implementation & Support: Manage SAP S/4HANA SD Implementation & Support projects, from requirement gathering and system design to configuration, testing, and post-go-live support. Working experience on resolving support issues. Conduct detailed analysis of business processes related to sales, distribution, and customer service within the automotive industry. Design, configure, and customize the SAP SD module to meet specific business needs, focusing on order-to-cash (OTC), pricing, billing, credit management, and shipping processes. Ensure seamless integration of the SAP SD module with other SAP modules such as MM, PP, FICO, and WM, working closely with cross-functional teams. Process Optimization and Best Practices: Analyze and optimize sales and distribution processes to improve efficiency, reduce costs, and enhance customer satisfaction. Implement industry best practices within the SAP SD module, particularly those relevant to the automotive industrys supply chain and customer service standards. Leverage SAP S/4HANA capabilities to enhance order management, pricing strategies, and sales reporting. User Training and Support: Develop and deliver training programs for end-users to ensure they are proficient in using the SAP S/4HANA SD module. Provide ongoing support and troubleshooting for the SAP SD module, addressing any issues that arise and implementing system enhancements as needed. Create and maintain detailed documentation of system configurations, business processes, and training materials. Compliance and Reporting: Ensure that SAP SD configurations comply with industry regulations, company policies, and legal requirements. Develop reports and dashboards to monitor sales performance, order processing, and distribution metrics. Education: Bachelors degree in business administration, Information Technology, Supply Chain Management, or a related field. A Masters degree is a plus. Experience: 3 to 5 years of experience in SAP SD, with significant experience in SAP S/4HANA Implementation & Support projects. Extensive experience in the automotive industry is highly preferred. Proven track record of leading SAP SD projects and delivering successful Implementation & Support projects. Skills: In-depth knowledge of SAP S/4HANA SD module functionalities and their application within the automotive industry. Strong understanding of sales processes, distribution logistics, and customer relationship management. Excellent analytical, problem-solving, and project management skills. Strong communication and stakeholder management abilities. Ability to work effectively in a fast-paced, dynamic environment. Certifications: SAP S/4HANA SD certification is desirable.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Mysuru, Pune, Bengaluru
Work from Office
Manage end-to-end Order to Cash processes, including order entry, invoicing, and collections Ensure timely and accurate customer billing and cash applications Monitor customer accounts to identify overdue payments Perform collections activities Required Candidate profile Reconcile customer accounts provide regular aging report Coordinate with sales operations for order validation Maintain updated credit risk data suggest credit limits Support internal/external audits Perks and benefits Perks and Benefits
Posted 1 month ago
3.0 - 6.0 years
13 - 16 Lacs
Gurugram
Work from Office
Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what s possible and making headway to help improve outcomes. Supervise a team of 3 to 5 customer service representatives Manage daily operations including planning, assigning and directing work to ensure all service levels (SLAs) and key performance indicators (KPIs) are met Deal international business and with payments terms Proactively manage the Order to Cash process; ensure order processing holds are addressed in a timely manner; proactively communicate product availability to customers Complete regular agent call quality performance evaluations Assist Customer Service Representatives in managing customer escalations to a solution or compromise Interview, hire, train, evaluate, coach and develop staff; reward and discipline employees Coach to behaviours that align to the company values and create a customer excellence culture Analyse operational processes, identify opportunities and implements changes for service delivery improvements; active involvement in projects to improve service levels. Liaise with other departments to resolve order status, product, production, delivery and billing inquiries Develop and document key process steps necessary to provide the required levels of service Communicate company goals, directives and policies; communicate updates to processes and procedures that change how customer inquiries are handled Provide reports to senior management Perform the same duties as a Customer Service Representative Perform other assignments as required/assigned
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Work from Office
Would you like the opportunity to use your cash application expertise to help drive Amazon s flywheel? Do you want to be involved in creating new global cash application processes, finding creative solutions to cash application issues leveraging technology, process improvement, change management and more? The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application Analyst to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon s journey to become earth s most customer-centric company. The typical day of a cash applicator involves posting payments from the lockbox, ACH, and wire transfer to customer accounts, troubleshooting issues and answering questions from internal & external stakeholders, resolving unidentified cash, analyzing root cause of cash application issues and working with cross functional teams, technology and banking partners to find scalable solutions. Primary Responsibilities include: Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances Contact customer, collections and business partners to obtain remittance details Perform daily and monthly lockbox reconciliation Timely investigating and resolving unidentified cash receipts, including working across organizations and teams, directly with banks and by contacting payers Identifying and resolving root causes of unidentified receipts Work with Accounting to implement and execute controls to ensure cash accounts are reconciled Support month end closing process Prepare, maintain and distribute daily, weekly and monthly reporting to Supervisor, and other stakeholders Author, catalog and maintain up to date SOPs, process documents and desktop procedures Advocate and drive adoption of cash application tools and support automation Conduct time studies and other efforts to measure the efficiency of the cash application operations, the impact of process and tools improvements and to provide feedback to floor managers, product and tech organizations Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Posted 1 month ago
4.0 - 5.0 years
9 - 10 Lacs
Himatnagar
Work from Office
Position Territory Manager Business Unit Mahindra Hzpc Mohali Reports To DGM Sales Place of posting Dheesa - Gujarat Industry Seed Potato Responsibilities & Key Deliverables Key Distributor Management: Plan and appoint the distributor & dealer network required in the territory. -Review the distributor & dealer performance on an ongoing basis. Develop good interpersonal relations with the dealer for fostering business partnerships. Ensure proper after sales services by distributors & dealers by formulating SOP s and tracking their performance. Resolve conflicts if any. Sales: Formulating Sales budget for the territory basis discussion with the ZM/DGM. Suggest and execute various sales related schemes for the region. Ensure the order to cash collection process Tracking sale booking, indenting and delivery with intra & inter department coordination. Demand Generation - Plan and execute the demand generation activities like VLM, CS, HD, Jeep campaign etc. Manage and motivate the team of MDOs to ensure quality farmer connect Drive and monitor the farmer connect to conversion of leads. Coordinate and provide support to marketing team for ATL activities with help of agencies. Train the MDO team in technical agronomy of potatoes. Experience (years) 4-5 Year Industry Preferred Seed potato , Agri Input Qualification BSc Agriculture. (MSc Agri or ABM will be preferred) Competencies 1- Result Orientation with Execution Excellence 2. Customer Focus General Requirements Dynamic, Multitasker with good communication skills Flair for extensive travel . Sound Agriculture Knowledge with relevant experience. Ability to follow sales trends and market needs for prompt action.
Posted 1 month ago
10.0 - 11.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Package owner of R/3 and S/4 central development packages in DC9, DxR, DxC systems o Interfaces between Transport Management System (non SAP) and SAP process areas S2P, I2D, O2C o responsibility for a lot of business critical and complex code to be taken over o Being familiar with deployment processes in all GBs in R/3 and S/4 ABAP OO and Fiori development skills Full responsibility of package deployment into all GB systems in R/3 and S/4 (BBM, PT, HC, DC, AA) incl. o integration into business critical code of O2C, S2P and I2D o Understanding deployment processes of all GBs and knowing BD contacts in all three process areas o Keeping overview about TR deployment in all GB systems (TR Tracking) Identification of critical code changes as input for regression tests Coordination of development topics o Ensure all development resources are having tasks o Follow up status with developers o Review code of other developers and ensure code quality
Posted 1 month ago
3.0 - 6.0 years
7 - 17 Lacs
Bengaluru
Work from Office
Job Title: Chennai Career Event- Applications invited for Advisor - Receivables Please apply through only below link: Link to apply: https://jobs.exxonmobil.com/ExxonMobil/job/Bengaluru-Chennai-Career-Event-Applications-invited-for-Advisor-Receivables-KA/1295159200/ ExxonMobil is organizing scheduled in-person interviews at Chennai on 5th & 6th July 2025 for Advisor - Receivables. Work Location: Bengaluru (Last date to apply is 27th June 2025) Note: Shortlisted candidates will receive an interview invitation letter from recruiting team About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the worlds largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet societys evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobils affiliates in India ExxonMobils affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobils affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobils LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. What role you will play in our team Seeking a highly motivated and experienced Advisor – Receivables to oversee and support Managed Service Provider (MSP) operations. This role will serve as a key escalation point, ensuring smooth execution of the Order to Cash (O2C) processes including Collections, Cash Application, Invoicing, and Dispute Management. Deep functional expertise, strong analytical skills and a collaborative mindset to support business initiatives and drive continuous improvement. Job will be based at Bangalore Whitefield EM office for 5 days in a week. What you will do Oversight of MSP Operations: Monitor and manage day-to-day activities performed by the MSP ensuring adherence to SLAs, KPIs, and compliance standards. Escalation Management: Act as the primary point of contact for issue resolution and escalations related to receivables processes. Process Expertise: Provide subject matter expertise in the end-to-end Order to Cash cycle, with a focus on: Collections Cash Application Invoicing Dispute Management Project & Initiative Support: Collaborate with cross-functional teams to support business initiatives, system enhancements and transformation projects. Performance Monitoring & Reporting: Analyze receivables performance metrics, identify trends, and recommend process improvements. StakeholderEngagement: Liaise with internal stakeholders including Sales and Customer Service to ensure alignment and effective communication. About You Bachelor’s degree in finance, Accounting, Business Administration or related field. 3+ years of experience in Receivables or Order to Cash operations. Proven experience working with SAP and tools such as HighRadius and BlackLine. Excellent communication, problem-solving, and stakeholder management skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India. Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Regards, Sudhagar Ganesan Recruiting Advisor ExxonMobil
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
QAD is looking for an enthusiastic and attention-to-detail focused Collections Analyst. This position will report to the Order to Cash Manager. Note: This position is a Hybrid role. The person has to work from office a minimum of 2 days per week. The Collections focus specializes in the resolution of outstanding invoices and delinquent accounts. Works directly with clients. Audits and analyzes aging reports, tracking collection efforts and initiates outside collection approach for unresolved delinquent accounts. Responsible for the resolution and management of outstanding invoices and delinquent accounts. Works directly with clients to negotiate payment terms consistent with company practices. Interacts with sales support, customer service, and accounts receivable in reconciling accounts. Serves as the escalation point for customer payment disputes and makes recommendations for write-offs, account adjustments and reconciliation. Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts. Employees who perform routine tasks such as collection calls should be matched to Collections Support or Credit/Collections Support for employees supporting both credit and collections. Match employees who are responsible for evaluation of risk and the establishment of customer s credit limits to Credit. Bachelors degree in Accounting/Finance preferred. 4+ years in the Collections process. Experience in Shared Services of a multi-national company preferred. Expert in Google Sheet and other Google Suite, MS Excel. Knowledge of ERP systems, Salesforce CRM, CPQ and any other billing systems. Ability to quickly learn new applications Excellent communication and problem solving skills. High energy with strong interpersonal skills when working with cross functional departments. Excellent critical thinking skills. Strong attention to detail and ability to meet tight deadlines.
Posted 1 month ago
0.0 - 4.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Role & responsibilities Assist with Walkthroughs and Documentation, Performing Test of Design and Operating Effectiveness of the Process Controls (both manual & automated controls), ensure that the testing is done in alignment with testing procedures and control description given in the Risk and Control Matrices/SOPs, resolve any questions/clarifications raised by team members. Perform SOX/ICFR (Internal Control over Financial Reporting) management internal controls testing. Prepare documentation of the working papers Update & maintain the risk & control matrices Conduct Audit of Procure to Pay, Order to Cash/Sales, HR, Operations and Finance Controls under the supervision of Business and Finance Controls Manager. Perform testing of relevant IPE/IUCs Assist with SOP/Policy and Risk and Control Matrices Review. Execution and documentation of IFC (Internal Financial Controls) Audit. Perform and interpret business process gap analysis and provide appropriate recommendations. Preferred candidate profile Qualified CA, CMA -Freshers (Finance)/relevant qualifications with Internal Audit Knowledge. 0 -4 years performing Internal Audit for a global organization. Demonstrated experience running reports, doing analysis, and compiling metrics and dashboards. Strong understanding of Internal Audit concepts and methodology, financial risk & controls Knowledge of Internal control concepts (e.g., Preventive Controls; Detective Controls; Anti-Fraud Controls; etc.) Strong proficiency in Microsoft Office applications (Advanced Excel Skills) Communication & Interpersonal good communication and presentation skills, ability to connect with team members.
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Employment Type: Full Time Shift: US Shift / Rotational Shift *Need only from Real Estate Industry* We are looking for a skilled and detail-oriented professional for the role of AR Cash Application O2C to support end-to-end accounts receivable operations focusing on cash application processes. The ideal candidate should have experience in handling high-volume transactions collections billing cash applications payments schedule booking interest reconciling customer accounts and ensuring accuracy in financial records within a shared services or BPO environment. Key Responsibilities: Perform daily cash application of incoming payments (cheques ACH wire transfers lockbox etc.) to appropriate customer accounts. Reconcile unapplied or misapplied payments and coordinate with internal teams or clients for resolution. Research and resolve payment discrepancies chargebacks short payments and unidentified remittances. Process credit memos adjustments and write-offs according to company policies. Work closely with collections billing and customer service teams to ensure smooth O2C operations. Maintain accurate and up-to-date customer account records. Generate and analyse AR aging reports and cash application metrics. Participate in month-end close processes and audit activities as required. Ensure compliance with internal controls and SOX requirements. Required Skills and Qualifications: Bachelors degree in Commerce Accounting Finance or related field. 2+ years of relevant experience in AR cash application within an O2C environment. Strong understanding of end-to-end Order to Cash cycle. Experience with ERP systems (e.g. SAP Oracle Workday or similar). Proficient in MS Excel and other MS Office applications. Strong analytical communication and problem-solving skills. Ability to work in a fast-paced and deadline-driven environment. Preferred Qualifications: Experience working in a global shared services or BPO environment. Familiarity with banking portals and lockbox processes Notice Period: Immediate to 30 Days Preferred Contact Person: Sneham Contact Number: 9840082230 Emails: sneham@gojobs.biz
Posted 1 month ago
8.0 - 13.0 years
22 - 25 Lacs
Bengaluru
Work from Office
Role - Senior IT Consultant Exp Req-Min 8 Years in Finance & Accounts & IT domain Loc-Bangalore Must Have exp in |Digital Transformation| Implementation | AI, Automation CTC- Upto 22 - 25LPA WFO | US Shifts | 5 Day's working Immediate Joiners
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Experience - in hand package min 3yr - upto 6.6 L min 5yr - upto 9.8 L (2+ yr on Paper TL) min 8yr - upto 15 L (2+ yr on Paper AM) min 11yr - upto 22.8L (2+ yr on Paper Mgr) Graduate 24/7 Both way cabs 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Candidate should have experience in real state. Completely WFO Immediate joiners only only walkin drive for Bangalore Location
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Experience - in hand package min 3 yr - upto 6.6 L min 5 yr - upto 9.8 L (2+ yr on Paper TL) min 8 yr - upto 15 L (2+ yr on Paper AM) min 11 yr - upto 22.8L (2+ yr on Paper Mgr) Graduate 24/7 immediate joiner yashika.imaginator@gmail.com 7289094130 Required Candidate profile Candidate should have experience in real state. proper work from office only walkin drive
Posted 1 month ago
2.0 - 5.0 years
9 - 12 Lacs
Bengaluru
Work from Office
About us: Financial Control Accounting the accounting department within the Volvo Group, responsible for financial compliance in all legal entities (except for Volvo Financial Services). Financial compliance is defined as meeting all statutory requirements and internal Volvo Group requirements as described in policies, directives and in Financial Policies and Procedures (FPP). Order to cash (OtC) is a part of the Financial Control Accounting, Accounting Services organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash bank activities. As a Junior Global Process Solution Key User we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services. Mission/purpose: The Junior Global Process Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants. The Process Solution Key User will support the end users and support the full utilization of process and solutions. Key responsibilities: Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities Analyze business issues and business requests from a process and solution perspective before initiating a formal change request Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader Participate in acceptance tests (process and solution) Approve/Reject user acceptance test (i.e., new solution releases) Identify root cause to define process and solution improvement area and propose solution or escalate Review and accept process/solution development and improvement proposals Be the single point of contact for end users (i.e., how to questions regarding the process/solution(s) incl. access requests) Communicate and anchor process/solution improvement proposals Support implementation of standard process/es and solution(s) Support the definition of process measurement/s Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader Perform process training and give support to end users Represent the users in user groups/reference groups or similar forums Represent Order to Cash Process in different projects Required competences: Effective communication Learning on the fly Partner and customer focus Teamwork and cooperation Continuous improvement/action oriented Cross-border collaboration Time management Very Good in English
Posted 1 month ago
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