As a Guest Service Executive at Nutcase Etc., a lively neighborhood cocktail bar in Kolkata, you will play a crucial role in creating unforgettable experiences for our guests. Your warm and attentive demeanor will set the tone for their visit, from the moment they arrive to the time they depart. Your responsibilities will include welcoming guests, managing reservations, providing recommendations from our unique food and cocktail menu, nurturing guest relationships, ensuring guest satisfaction, and addressing any inquiries or concerns they may have. Collaborating with the bar and kitchen teams will be essential to guarantee seamless operations and elevate the overall guest experience. This full-time on-site position offers you the opportunity to be at the forefront of shaping a progressive bar culture in the city. To excel in this role, you should possess excellent communication skills, be adept at managing and collaborating with teams, demonstrate strong organizational and time management abilities, exhibit problem-solving skills even in high-pressure situations, and ideally have prior experience in the hospitality industry. Proficiency in customer service software and tools would be beneficial. A Bachelor's degree in Hospitality Management, Business, or a related field is preferred. If you are passionate about hospitality, enthusiastic about creating memorable experiences, and eager to contribute to the growth of a dynamic bar, we invite you to join our team. The compensation for this position is competitive and will be based on your experience and qualifications.,
As a Guest Service Executive at Nutcase Etc., you will play a pivotal role in creating unforgettable experiences for our guests at our intimate cocktail bar in Kolkata. Your warm and attentive demeanor will set the tone for their visit, from the moment they arrive until they depart. Your responsibilities will include greeting and seating guests with professionalism, offering insightful recommendations on our food and cocktail offerings, ensuring seamless table service, and addressing any queries or feedback with care. Your role will extend to managing reservations, cultivating guest relationships, and ensuring overall guest satisfaction throughout their time at our establishment. Collaboration with our bar and kitchen team will be essential to guarantee timely and exceptional service. Your exceptional communication skills will be crucial in coordinating with team members and handling any challenges that may arise during service. To excel in this role, you should possess strong organizational and time management skills, along with the ability to problem-solve effectively in high-pressure situations. Proficiency in customer service software and tools will be beneficial, and prior experience in the hospitality industry will be advantageous. A degree in Hospitality Management, Business, or a related field is preferred. Join us at Nutcase Etc. and be a part of our journey to redefine cocktail culture in Kolkata. Your contribution as a Guest Service Executive will not only elevate our guests" experience but also shape the future of our bar. This full-time on-site position offers a competitive compensation package based on your experience.,